Customer service supervisor jobs in Coeur dAlene, ID

Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills

FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. P hysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

🏡 Transition Services House Lead - Renewed Horizons 🕒 Schedule: Full-Time | Monday-Friday 7a-3p 💲 Pay: Competitive, DOE Support Through Change. Lead With Confidence. Renewed Horizons is seeking a skilled and compassionate Transition Services House Lead to oversee our specialized home for individuals with developmental disabilities who are navigating a major life transition. This role combines hands-on care with leadership and coordination, ideal for someone with experience in behavior support and a passion for stability, structure, and meaningful outcomes. As the Transition Services House Lead, you'll help guide both individuals and staff through critical periods of adjustment - providing structure, modeling positive support strategies, and ensuring a safe, therapeutic, and goal-focused environment. 🛠 What You'll Do: ✔ Oversee the daily operations of the transition home ✔ Support individuals as they acclimate to new routines and living environments ✔ Implement and monitor behavior support plans with fidelity ✔ Assist with scheduling and shift coverage to ensure consistent staffing ✔ Train and coach DSP staff in person-centered and behavior-support strategies ✔ Communicate effectively with families, team members, and the Department of Health & Welfare ✔ Ensure documentation and compliance meet state and internal standards ✔ Participate in problem-solving, care planning, and crisis prevention 🎯 What You Bring: ✅ Experience working with individuals with developmental disabilities ✅ Strong knowledge of behavior support plans and positive behavior interventions ✅ Great communication skills - both verbal and written ✅ Calm under pressure and confident leading a team ✅ Organized, proactive, and reliable ✅ A collaborative mindset and a heart for helping people through times of change 🎓 Required Qualifications: ✔ At least 1 year of experience working with individuals with developmental disabilities ✔ Proven experience implementing behavior plans or working in behavior-focused roles ✔ High school diploma or GED required; additional education in human services a plus ✔ Valid driver's license, car insurance and reliable transportation ✔ Must pass a background check ✔ Supervisory or leadership experience preferred 💙 Why Work at Renewed Horizons? 🩺 Healthcare benefits available 📚 Paid training & leadership development 🛠 Real impact and autonomy in your role 💵 Competitive pay and opportunity for growth 🤝 A values-driven team focused on support, respect, and stability 📬 Ready to apply? 🌐 Online: *********************** 📞 Call us: ************ 📍 Visit us: 8252 N Wayne Drive, Hayden, Idaho Be the steady hand during times of transition. Join Renewed Horizons as a Transition Services House Lead and help individuals move forward with support, structure, and care!

Sytech is a Precision Metal Fabrication company. The Customer Service Manager position is responsible for the critical coordination with customers developing comprehensive project plans including release schedules, milestones, and regular updated deliverables. Assist with Estimating when needed. We require this individual to be flexible and willing to always keep the external customers' needs in mind; while maintaining Quality of Workmanship, Safety, Accountability, and Teamwork, which is vital to our mission. Responsibilities include but not limited to: · Manage project implementation and delivery to ensure customer satisfaction. · Manage project activities to meet business goals. · Track and monitor project execution to make sure that the customer requirements are met. · Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution. · Develop process improvements to meet customer needs. · Improve customer relationship by providing timely and accurate responses to their inquiries. · Validate project plan and schedule to incorporate any changes requested by customers. · Coordinate calls, meetings and communications between customers and project team throughout the project implementation phase. · Inform project status, schedule and key issues to customers and management on regular basis. · Perform negotiations on project activities with customers when required. · Maintain and update a database of project related documents. · Inform management of customer needs and business opportunities. · Adjust the billing rates and estimations according to company's policy. · Assist with Estimating when needed. · Other duties as assigned by the Vice President. Skills/Knowledge/Abilities · 3 years of Customer Service and Project Coordination experience or related experience. · 3 years' experience in business, manufacturing, materials science or related field required. · Associate's degree preferred. · Working knowledge of ISO 9001 requirements desirable. · Advanced Microsoft Office Suite · Detail oriented and organized with strong written and oral communication skills. · Excellent interpersonal skills. · Ability to multi-task. · Strong analytical skills. Physical Demands · Frequently required to walk, sit, stand, type. · Occasional lifting and/or pushing of carts with product to other workstations or shipping. · Frequently required to reach with hands and arms. Culture/Expectations: All employees are expected to understand and maintain the core values of Sytech. The Core Values of Sytech are VITAL to the mission and to the future growth and the quality of the products that we manufacture. All positions vary in assignment based on the current needs of the business. Lots of potential for cross training. All individuals must be willing and able to be moved throughout the shop to contribute to the success of achieving each day's goals. Employees are always expected to act in a safe manner and ensure that those around them do not put themselves or others at risk. Safety is everyone's responsibility. At ALL times working safely is a condition of employment. All employees are expected to interact with other members of the organization in a professional and respectful manner with the goal of producing on-time and quality work being the highest priority. Friendly interpersonal relationships are encouraged, but performance and quality, focus and productivity are required. All employees must maintain a professional attitude and approach to issues within the company, their own department, and other departments with which they interact. This is not meant to be all inclusive of duties. Others can and will be assigned. Annual Salary - Full time on site $70,000 - $84,000 Bi-weekly payroll periods Benefits Medical, Dental and Vision with premium sharing EAP 401-K with up to a 4% Match Life and AD& D Insurance of $50,000 with additional Voluntary benefits available 2 week of PTO after a year Sick leave is based on WA leave policy. 6 paid holidays Requirements Skills/Knowledge/Abilities · 5 years of Customer Service and Project Coordination experience or related experience in manufacturing. · 3 years' experience in business, manufacturing, materials science or related field required. · Associate's degree preferred. · Working knowledge of ISO 9001 requirements desirable. · Advanced Microsoft Office Suite · Detail oriented and organized with strong written and oral communication skills. · Excellent interpersonal skills. · Ability to multi-task with excellent time management skills · Strong analytical skills. Physical Demands · Frequently required to walk, sit, stand, type. · Occasional lifting and/or pushing of carts with product to other workstations or shipping. · Frequently required to reach with hands and arms. Culture/Expectations: All employees are expected to understand and maintain the core values of Sytech. The Core Values of Sytech are VITAL to the mission and to the future growth and the quality of the products that we manufacture. All positions vary in assignment based on the current needs of the business. Lots of potential for cross training. All individuals must be willing and able to be moved throughout the shop to contribute to the success of achieving each day's goals. Employees are always expected to act in a safe manner and ensure that those around them do not put themselves or others at risk. Safety is everyone's responsibility. At ALL times working safely is a condition of employment. All employees are expected to interact with other members of the organization in a professional and respectful manner with the goal of producing on-time and quality work being the highest priority. Friendly interpersonal relationships are encouraged, but performance and quality, focus and productivity are required. All employees must maintain a professional attitude and approach to issues within the company, their own department, and other departments with which they interact. This job description is not meant to be all inclusive of duties. Others can and will be assigned. Salary Description 70,000 to 84,000 exempt

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Field Service Lead - Spokane, WA 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role This position is responsible for providing leadership in a service location and the training of employees and customers associated with their location. Responsibilities include administrative duties (i.e., performing and assisting in maintaining inventory of products, parts, disposables, and supplies), serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment, and serving as the service center designee. As a Field Service Representative Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location. Oversight of local business operations to include metrics and required use of outside labor. This will also include daily disposition of work to other team members. Provides support and training to other service center employees regarding appropriate execution of operational protocols and processes. Supports customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions; Executes customer training on products and processes as appropriate. Organizes, allocates and executes work tasks to effectively and efficiently meet customer expected timeframes for service. Ensures timely and accurate order management execution of the center using company issued computers and electronic equipment for accurate documentation and record keeping. Obtains and evaluates all information regarding service and product inquiries and provides prompt responses & appropriate follow up. Seeks out customer needs and feedback; responding and/or escalating to management as appropriate. Safely operates a company vehicle to support the equipment delivery, retrieval and onsite customer service requirements of the position (30-75%) Prepares best-in-class medical device equipment (cleaning, disinfecting, quality validation and routine maintenance), disposables, and documentation processing for delivery. Performs and coordinates inventory control on assets, parts, disposables, and supplies. Contacts customers regarding coordination of delivery and retrieval return of products Accurately prepare, Pick, Pack, Ship and Receive inbound and outbound shipments using 3rd party partners; Loading and unloading medical equipment from company vehicles. Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements. Ensures and maintains a clean, orderly and safe working environment. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: High School Diploma/GED or higher Requires a minimum of 5 years of work experience in a customer facing or service-related field Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Intermediate experience with Microsoft Office & iOS applications Ability to work with minimal supervision Demonstrated ability to communicate effectively, both verbally and in writing, as well as, demonstrated time management & prioritization skills. Have a California Designated Representative license or qualifying experience Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work Location: Onsite - Spokane, WA Travel: May include up to 20% domestic (including potential for meetings or other business functions that require commercial air travel) Relocation Assistance: Relocation is not authorized Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $61,944 - $75,709, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Field Service Lead - Spokane, WA 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role This position is responsible for providing leadership in a service location and the training of employees and customers associated with their location. Responsibilities include administrative duties (i.e., performing and assisting in maintaining inventory of products, parts, disposables, and supplies), serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment, and serving as the service center designee. As a Field Service Representative Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: * Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location. * Oversight of local business operations to include metrics and required use of outside labor. This will also include daily disposition of work to other team members. * Provides support and training to other service center employees regarding appropriate execution of operational protocols and processes. * Supports customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions; Executes customer training on products and processes as appropriate. * Organizes, allocates and executes work tasks to effectively and efficiently meet customer expected timeframes for service. * Ensures timely and accurate order management execution of the center using company issued computers and electronic equipment for accurate documentation and record keeping. * Obtains and evaluates all information regarding service and product inquiries and provides prompt responses & appropriate follow up. Seeks out customer needs and feedback; responding and/or escalating to management as appropriate. * Safely operates a company vehicle to support the equipment delivery, retrieval and onsite customer service requirements of the position (30-75%) * Prepares best-in-class medical device equipment (cleaning, disinfecting, quality validation and routine maintenance), disposables, and documentation processing for delivery. * Performs and coordinates inventory control on assets, parts, disposables, and supplies. Contacts customers regarding coordination of delivery and retrieval return of products * Accurately prepare, Pick, Pack, Ship and Receive inbound and outbound shipments using 3rd party partners; Loading and unloading medical equipment from company vehicles. * Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements. Ensures and maintains a clean, orderly and safe working environment. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: * High School Diploma/GED or higher * Requires a minimum of 5 years of work experience in a customer facing or service-related field * Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: * Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties * Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) * Intermediate experience with Microsoft Office & iOS applications * Ability to work with minimal supervision * Demonstrated ability to communicate effectively, both verbally and in writing, as well as, demonstrated time management & prioritization skills. * Have a California Designated Representative license or qualifying experience Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively "prerequisites to entry") for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work Location: Onsite - Spokane, WA Travel: May include up to 20% domestic (including potential for meetings or other business functions that require commercial air travel) Relocation Assistance: Relocation is not authorized Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $61,944 - $75,709, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *********************************************************************** Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

We're hiring in both Colville and Spokane for our Customer Service Team! As a Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human. In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters. Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. * Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures. * Deliver accurate, professional, and customer-focused support via phone and written correspondence. * Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed. * Accurately document all interactions for tracking and analysis. * Understand and contribute to departmental and operational goals. * Escalate concerns appropriately and professionally. * Manage workloads effectively by multitasking and prioritizing tasks. * Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally. * Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work. * Perform other duties as needed. Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position. * Clear, friendly, and professional communication skills in both verbal and written communication * Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences * Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track * Motivated and growth-minded, with a strong desire to excel and continuously develop new skills * Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes. * Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers. * Authorized to work for any employer in the United States * Ability to pass a criminal background check * High school diploma or general education degree (GED) with customer service-related experience preferred Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

at Savers / Value Village Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 12205 E Sprague Ave, Spokane Valley, WA 99206

Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 12205 E Sprague Ave, Spokane Valley, WA 99206

Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201 Share: share to e-mail

Store - SPOKANE-NORTH DIVISION, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $18.50 - $23.50 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events. This is a temporary position from September, 2021 to June 30, 2023 PRIMARY DUTIES AND RESPONSIBILITIES: Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation. Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations. Build relationships with parents and families that fosters their ongoing engagement. Partner with school and community partners to develop impactful parent outreach and engagement strategies. Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready. Serve as a resource for families in need of support regarding the college readiness and enrollment process. Develop and support parent's access to college and career resources and materials. Work with school administrators and community partners to identify opportunities for collaboration. Work in partnership with school staff, college partners and other college access programs to deliver services to parents. Use work and time management tools to strengthen and maximize the delivery of services. Collect and enter data to document college and career activities completed. Performs other duties as assigned.

Definition * This is a full-time interim position with benefits. End date of assignment: 06/30/2027 Under the direction of the Director, Facilities Services performs a variety of duties related to the management of all facilities maintenance operations and activities. Duties include organizing, scheduling, assigning, and reviewing maintenance work as well as supervising and evaluating the performance of assigned staff. Distinguishing Characteristics Ideal Candidate: Gavilan College is committed to recruiting individuals that embody our Principles of Community by: * actively demonstrating a commitment to embracing and celebrating diversity. * committing to collaboration, effective communication, and the development of strong working relationships. * promoting purposeful inclusion of all groups and the free exchange of ideas in a respectful, trusting and considerate environment; and * demonstrating commitment to a college which prioritizes equity in resource allocation. The ideal candidate for this position is an equity-minded individual who understands the importance of holding ourselves accountable for closing equity gaps and engaging in equitable practices. Gavilan strives to attract candidates who view the elimination of inequities as an individual and collective responsibility and who are able to reframe inequities as a problem of practice. In addition, they are able to demonstrate a commitment to student-centered practices, effective cross-disciplinary and cross campus collaboration, transparent decision-making, and purposeful service to the community. The ideal candidate will understand the importance of and embrace shared governance in all levels of decision-making at the college. The ideal candidate for this position is a culturally competent leader with demonstrated expertise in organizing, managing, and coordinating the custodial, maintenance, repair, renovation, and operations of the college's physical plant and grounds. Must have demonstrated knowledge of facilities management, applicable codes and regulations, and standards governing building construction, maintenance, and groundskeeping. Knowledge of accessible design and the Americans with Disabilities Act (ADA) facilities compliance standards. Strong interpersonal skills to promote and instill a workplace culture and climate based on trust and mutual respect, including developing and maintaining a customer service culture that encourages staff to be proactive and customer-driven in their work efforts. Ability to implement team-building skills to support teams in achieving target goals and objectives. Ability to lead and facilitate groups and committees and coordinate complex issues and projects between departments. Must communicate effectively with diverse constituents within the college community. Demonstrate sensitivity to and understanding the diverse backgrounds of our students and campus community members. Essential Duties * Interview and participate in selecting employees; train, counsel, and discipline personnel according to established policies and procedures. * Supervise and evaluate assigned staff's performance; assign and review work and participate in selecting new personnel as assigned. * Provide training and development programs for maintenance, grounds, and custodial personnel; review incident reports and accident investigations, make necessary corrective actions or recommendations. * Seek and participate in professional development activities. * Prepare and maintain records, files, logs, and reports related to personnel, inventory, supplies, work requests and work performed. * Maintain computerized work order system, track expenses and time resources and generate reports. * Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures to the department, personnel, buildings, etc. * Develop and prepare work schedules; review maintenance and custodial reports or requests; prioritize and coordinate duties and assignments to assure effective workflow and facilitate operations. * Remain current on pertinent legal and legislative matters as they relate to maintenance, construction, or Cal-OSHA issues. * Meet schedules and timelines, organize multiple projects efficiently and effectively and carry out required project details throughout the year. * Management of all facilities controls such as Building/Energy management systems, irrigation, fire, life safety, security, etc. * Plan, coordinate, direct and participate in the construction, maintenance, operation, repair, and alteration of all District structures and related physical facilities. * Participate in preparation of annual budget, including facility related projects, grounds and maintenance supplies and equipment. * Participate in the establishment and implementation of a systematic preventative maintenance program. * Transport, store and maintain records on hazardous waste materials. * Organize, coordinate, and oversee day-to-day maintenance and construction activities to ensure the proper and efficient maintenance and repair of district buildings, facilities, and related equipment. * Coordinate facilities related projects that may include outside contractors and multiple in-house trades i.e., electrical, electronics, plumbing, HVAC (Heating, Ventilating, and Air Conditioning), carpentry, grounds, and custodial. * Plan, coordinate, direct, and participate in the planting, cultivating and maintenance of the district grounds, parking lots, sidewalks, and other related areas. * Inspect work-in progress regarding methods and procedures of work, supply of necessary tools, material and equipment and prioritize and complete projects in an effective, timely manner. * Schedule and supervise use and application of herbicides, pesticides, fungicides, rodenticides, fertilizers and sterilant in a manner that ensures the health and safety of staff, faculty, and students, following accepted health and safety practices and regulations. * Provide for the proper care, maintenance and repair of District equipment, vehicles, and tools. * Conduct inspections of buildings and facilities to determine maintenance and repair needs; recommend the removal of fire, safety, or health hazards. * Perform minor repairs to equipment. * Operate assigned equipment and vehicles. * Communicate with vendors, contractors and State and County inspectors regarding maintenance operations and activities. * Be available on-call; respond to District emergencies. * Perform other related duties as assigned. Minimum Qualifications, Education, and Experience Knowledge of: * Applicable codes and regulations for plumbing, painting, electrical, carpentry and other related building and grounds repair work. * Applicable laws and regulations for general contracting work as related to California Community Colleges. * District organization, operations, policies, procedures, and objectives. * Hazardous materials laws. * Health and safety regulations. * Turf management, arboriculture, horticulture pest and plant disease control and eradication; irrigation principles and controls. * Methods, materials, and equipment used in the building trades and grounds maintenance, including carpentry, painting, plumbing, masonry, roofing, locksmith, and electrical and mechanical work. * Operation of professional hand and power tools and equipment used by various building and maintenance trades. * OSHA safety and safe work practices. * Principles and practices of supervision, training, and evaluation. Skill and Abilities: * Ability to estimate scope of work assigned and estimate cost of repairs and construction work. * Work independently and with initiative. * Ability to learn new systems and operation procedures. * Plan, organize and supervise work. Prioritize and schedule work; train and provide work directions to others. * Read blueprints and sketches. * Operate a computer and applicable software including word processing, spreadsheets, presentations, and email. * Communicate effectively both orally and in writing. * Represent the College in a professional manner. * Demonstrate sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, and ethnic background of community college students and personnel, including those with physical or learning disabilities. * Interpersonal skills including patience and courtesy; exercise tact and diplomacy in dealing with sensitive or confidential matters. * Establish and maintain collaborative and effective working relationships with various college staff and community partners. Illustrative Education and Experience: A typical way to obtain the above knowledge and skill is a combination of education and experience equivalent to: * Graduation from high school with five years of increasingly responsible experience in maintenance of grounds, buildings, custodial, HVAC, electrical or plumbing systems. * Two years of supervisory experience are required and may be included as part of the five years listed above. * Demonstrated cultural humility, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Other Requirements: A valid California driver's license with satisfactory driving record and current vehicle insurance meeting State of California requirements. Must possess a certified pool operator license or obtain within 12 months of employment. Desirable Qualifications: * Lead or supervisory experience. * Related college course work and/or journeymen training experience. Working Conditions: Duties are performed in an office environment at a desk or at a computer terminal or in meetings as well as in other outdoor settings which may expose the individual to outdoor elements. Incumbents are subject to frequent contact in person and on the telephone with executive and management personnel, academic and classified staff, students, and the public. Frequently must travel to other offices or locations to attend meetings and conduct work. Regular exposure to fumes and noise from equipment operations. Working at heights and in tight, enclosed areas; working around and with machinery having moving parts and with chemicals, adhesives, and coatings. Position requires some evening and weekend responsibilities. Physical Characteristics: The physical abilities involved in the performance of essential duties are: Typically, must sit or stand for extended periods, use hands and fingers to operate a computer keyboard, see clearly to read normal and fine print, speak clearly and distinctly to provide information in person or on the telephone, hear and understand voices over telephone and in person. Must be able to lift, push, and pull equipment weighing up to 85 pounds, walk, stand, stoop, kneel, reach, and climb stairs and ladders. Work is performed indoors and outdoors in inclement weather. Ability to operate facilities, maintenance, and custodial tools and equipment. Driving a vehicle to conduct work, as necessary. The physical characteristics described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Requirements What We're Looking For At least one year of previous supervisory experience managing a team in a behavioral health, social services, healthcare, or shelter environment. Experience working with individuals experiencing homelessness, behavioral health challenges, or medical recovery preferred. Strong organizational skills and attention to detail in managing supplies, scheduling, and staff operations. Lived experience related to our population is valued and encouraged. Must be eligible to apply for Agency Affiliated Counselor (AAC) credential within 30 days of hire. CPR/First Aid/BBP certification within 6 months of employment. Valid driver's license, reliable transportation, and ability to maintain auto insurance. Successfully pass a comprehensive background check and driving record review. Must be at least 21 years old. At VOA, we believe in seeing people first and empowering all to thrive. If you're a steady, compassionate leader who values teamwork, structure, and trauma-informed care, we'd love to have you join us in supporting women on their journey toward stability and independence. Salary Description 28.00 / Hour

FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. id="is Pasted"> Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $23.00 / Hour

Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR DxLzHveibl

Hope House Respite Supervisor Volunteers of America (VOA) Eastern Washington & Northern Idaho The Hope House Respite Center provides a safe and supportive place for women-and individuals who identify as female-to recover from physical illness, stabilize behavioral health symptoms, and take steps toward long-term housing stability. This low-acuity respite setting blends compassion, structure, and healing through a trauma-informed, recovery-oriented approach. We're looking for a Respite Supervisor to lead a caring, collaborative team that ensures smooth daily operations and quality care. In this role, you'll oversee staff, guide service delivery, and help connect hands-on care with administrative excellence-supporting compliance, documentation, and follow-up when incidents occur. You'll also help maintain a culture of calm, empathy, and accountability for both staff and residents. This is a full-time position (40 hours per week). The regular schedule is Wednesday through Sunday, 3:00 PM to 11:00 PM, with flexibility to cover other shifts as needed. This position also carries the on-call phone on a rotating basis and may provide coverage during staff shortages or emergencies. What You'll Do Supervise, coach, and support a dedicated team providing respite and housing-stability services. Ensure smooth daily operations, including shift coverage, staff schedules, and team communication. Complete and review intake forms for every client entering the program. Oversee inventory management, ordering supplies, and ensuring program readiness. Manage internal resident programs such as the free bus pass initiative and other in-house supports. Develop and facilitate enrichment activities that promote healing, community, and personal growth within the respite center. Monitor documentation and compliance with program and agency standards. Track quality assurance measures, incidents, and follow-up actions. Collaborate with medical, behavioral health, and housing specialists to ensure continuity of care. Model clear communication, strong boundaries, and trauma-informed leadership. Requirements What We're Looking For At least one year of previous supervisory experience managing a team in a behavioral health, social services, healthcare, or shelter environment. Experience working with individuals experiencing homelessness, behavioral health challenges, or medical recovery preferred. Strong organizational skills and attention to detail in managing supplies, scheduling, and staff operations. Lived experience related to our population is valued and encouraged. Must be eligible to apply for Agency Affiliated Counselor (AAC) credential within 30 days of hire. CPR/First Aid/BBP certification within 6 months of employment. Valid driver's license, reliable transportation, and ability to maintain auto insurance. Successfully pass a comprehensive background check and driving record review. Must be at least 21 years old. At VOA, we believe in seeing people first and empowering all to thrive. If you're a steady, compassionate leader who values teamwork, structure, and trauma-informed care, we'd love to have you join us in supporting women on their journey toward stability and independence. Salary Description 28.00 / Hour