Customer service supervisor jobs in Colorado Springs, CO - 475 jobs
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Customer Experience Specialist - Must reside in Colorado Springs
Staff Management | SMX 4.3
Customer service supervisor job in Colorado Springs, CO
Staff Management is seeking a Customer Experience Specialist who will be responsible for enhancing the experience of our affiliates by delivering exceptional customerservice support. This role involves responding to business requests via phone, email, and customer portals in a professional, courteous, and timely manner, while ensuring a positive and consistent customer experience. If you are interested please send resume to Michelle at mclabaugh@staffmanagement.com.
Perks & Benefits
Weekly paychecks
Direct Deposit or Cash Card pay options
$16.50 / Hour
Employment Type & Shifts
Full Time
Temp to Hire
1st Shift
Job Responsibilities
Demonstrate basic knowledge of the product and processes specific to assigned brand.
Manage customer experience interactions by providing accurate and efficient resolution to incoming requests via phones, email or our customer online portal.
Follow standard operating procedures to support and resolve customer requests: order status, tracking, pricing, change requests and such.
Act as customer liaison when working with cross-functional teams to resolve customer requests.
Complete initial troubleshooting and escalate to the appropriate team as necessary.
Utilize and manage appropriate ERP business systems.
Accurately document service requests in CRM to ensure data integrity for root cause problem solving activities across the business.
Meet all service level agreements as assigned.
2 years of customerservice experience.
HS Diploma or GED required.
Strong verbal and written communication skills.
Working knowledge of Computer based applications.
Ability to multi-task, prioritize, and manage time effectively.
Associate Requirements
HS Diploma or GED
Drug Test
Able to Lift 20 pounds
Must be at least 18 years old
The hourly rate for this position is anticipated between $16.50 - $16.50 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home.
Staff Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
$16.5-16.5 hourly 4d ago
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Client Services Associate
Teksystems 4.4
Customer service supervisor job in Colorado Springs, CO
Pay Rate: $19.50/hr. Schedule: Monday - Friday, 8:00 AM - 4:45 PM Training: 4-6 weeks on assignment Overtime: Occasional, may be communicated on short notice Join a global leader in asset management and financial services, committed to delivering investment excellence and retirement solutions that clients can rely on-today and for the long term. As a Client Services Associate in Retail Account Management, you'll play a vital role in ensuring accuracy, timeliness, and quality in client transactions. This is an excellent opportunity for detail-oriented professionals or recent graduates looking to launch a career in financial services.
Key Responsibilities:
* Process 350-400 client activities monthly across phone, web, and paper channels.
* Handle both Core and Complex transactions:
* Core: Address/profile updates, uploading agreements, R&D calculations.
* Complex: Beneficiary changes, new account setups, complex asset allocations.
* Review and interpret client paperwork, emails, and phone transcripts to determine intent.
* Navigate multiple systems to manage accounts and track inquiries for process improvements.
Required Skills & Qualifications
* CustomerService Expertise:
* Ability to deliver exceptional service in a regulated, policy-driven environment.
* Experience ensuring compliance with strict policies and procedures.
* Critical Thinking & Risk Awareness:
* Strong analytical skills to identify gaps or risks in documentation and processes.
* Ability to verify forms and ensure compliance with standards.
* Technical Proficiency:
* Basic computer skills, including Outlook and Excel.
* Ability to multitask across systems and perform basic troubleshooting
*Job Type & Location*
This is a Contract to Hire position based out of Colorado Springs, CO.
*Pay and Benefits*The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Colorado Springs,CO.
*Application Deadline*This position is anticipated to close on Jan 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19.5-19.5 hourly 2d ago
Member Service Representative (Full-Time) - Fountain
Navy Federal Credit Union 4.7
Customer service supervisor job in Fountain, CO
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 6830 Mesa Ridge Prkwy, Fountain, Colorado 80817
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-37k yearly est. 5d ago
Entry Level Customer Service Manager
Price Solutions 4.0
Customer service supervisor job in Colorado Springs, CO
Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next CustomerService Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards.
Essential Duties and Responsibilities:
Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations
Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets.
Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available.
Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve.
Work directly with and maintain constant communication with partners, clients, and consumers across the local region.
Our Brand Ambassador has the following beliefs, skills, and personality traits...
You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately
You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly
You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward
You think of problems and challenges as opportunities for improvement and growth
You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable.
People with experience or interest in any of the following categories relating to this role are encouraged to apply: Sales, marketing, customerservice, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
$52k-74k yearly est. Auto-Apply 60d+ ago
Alumni Engagement Specialist
University of Colorado 4.2
Customer service supervisor job in Colorado Springs, CO
Alumni Engagement Specialist - 38327 University Staff Description Alumni Engagement SpecialistUniversity Advancement, Communications, and EngagementElevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!Who We AreThe University of ColoradoColorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.
At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers.
This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene.
We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
Salary Range: $56,449 - $60,000 annually.
Compensation will be commensurate upon experience and qualifications.
This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On Site with Hybrid OptionsBenefits at a GlanceAt UCCS, our employees are our most valued asset.
We're proud to offer:Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit.
Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance.
Plan for your future with our retirement options.
Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus.
We invest in your educational and professional growth.
Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
Want to know your total compensation? Use our calculator to get the complete picture!SummaryUniversity Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region.
This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission.
The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university.
This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact.
· UCCS Advancement· Career Center· System Advancement· College and unit leaders The role will be located as follows:· 8 hours a week - UCCS Downtown· 8 hours a week - UCCS Career Center (UCCS Main Campus)· 8 hours a week - Main Hall (UCCS Main Campus)· Up to 16 hours remote/hybrid, but with the flexibility for programmatic components Essential FunctionsThe duties and responsibilities of the position include, but are not limited to:Alumni Engagement & Programming (50%) Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals.
Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences.
Collaborate with university departments to promote alumni involvement in career development efforts within the colleges.
Resource Development (20%) In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages Coordinate with the T.
Rowe Price Career and Innovation Center to align alumni needs with institutional career services Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests Data (15%) Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends.
Support Council for Advancement and Support of Education (CASE) reporting initiatives.
Track participation and feedback from events, workshops, and learning programs Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems.
Relationship Management (15%) Cultivate and sustain relationships with alumni to encourage ongoing involvement and support.
Serve as a liaison between the UCCS T.
Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries.
Partner with other campus units to align alumni career engagement efforts and share insights.
Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned.
Tentative Search TimelinePriority will be given to applications submitted by: December 5, 2025Potential interview dates: December 12-17,2025; January 5-19, 2026Potential start date: February 1, 2026CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
Qualifications A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education.
Experience with constituent engagement and/or similar transferable skills is preferred.
Experience in alumni relations and engagement is highly desirable.
Experience in writing and communication strategy is preferred.
Experience in event planning is ideal.
Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred.
Application Materials Required: Cover Letter, Resume/CV Job Category: External Relations Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40250 - VCUA-University Development Schedule: Full-time Posting Date: Nov 20, 2025 Unposting Date: Ongoing Posting Contact Name: Christine Iacobbo Posting Contact Email: ciacobbo@uccs.
edu Position Number: 00002987
$56.4k-60k yearly Auto-Apply 60d ago
Call Center Sup/TL
Systems Integration, Inc. 4.3
Customer service supervisor job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customerservice team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a Call Center Sup/TL to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
* Must be a US citizen and be able to obtain a public trust clearance.
* Proven knowledge and experience in the principles and processes for providing customerservice including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
* Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
* Excel at reading comprehension, understanding written communications in work related documents.
* Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* 2 plus years call center supervisory experience and proven ability to lead a team of approximately 10+ Call Center Representatives.
* Responsible for the development of direct reports through weekly coaching, and quality inspection.
* BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
$30k-34k yearly est. 29d ago
Service Supervisor - Artemis at Spring Canyon
Education Realty Trust Inc.
Customer service supervisor job in Colorado Springs, CO
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customerservices skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
* Starting at $25 per hour
The hourly range for this role is $33 - $35.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
ANTICIPATED CLOSING DATE
February 16, 2026
This date may be subject to change due to evolving business needs.
$33-35 hourly Auto-Apply 2d ago
Qualified Autism Service Practitioner-Supervisor (QASP-S)
Woven Care
Customer service supervisor job in Colorado Springs, CO
We're the leading provider of multidisciplinary pediatric therapy services in Colorado, serving families along the front range since 2005. We're building an organization by clinicians and for clinicians, together. Woven Care is experiencing rapid growth in Colorado and beyond. Join us!
Position Summary:
The Qualified Autism Service Practitioner-Supervisor (QASP-S) is responsible for protocol modifications on skill programs and behavior intervention programs designed by Board Certified Behavior Analysts (BCBAs) for children with autism spectrum disorder. This role serves as the bridge between treatment plans and direct implementation, ensuring all interventions meet specified clinical standards and achieve meaningful outcomes for our clients.
Compensation and Benefit Information:
$58,000-$73,000/year
Medical/dental/vision insurance
401(k) with company matching
Tenure-based PTO that grows with you
Life and disability insurance
Employee referral program
Essential Duties and Responsibilities:
Conduct Protocol modification on individualized treatment plans developed by BCBAs
Provide direct ABA therapy to children with autism in clinic, home, or community settings
Collect and analyze behavioral data to track client progress
Conduct skill assessments and functional behavior assessments under BCBA supervision
Implement behavior management strategies and skill acquisition programs
Train and support Registered Behavior Technicians (RBTs) in delivering high-quality interventions
Document client progress and maintain accurate session notes
Collaborate with families and caregivers to ensure consistency across environments
Participate in treatment planning meetings and provide input on client programming
Assist with parent training and support
Maintain current knowledge of evidence-based practices in autism treatment
Uphold ethical and professional standards in accordance with industry regulations
Other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities):
Required:
Minimum of a Bachelor's degree in a related field (e.g., psychology, education, social work, behavior analysis)
Current QASP-S certification or at least 900 hours completed
Experience providing ABA therapy to children with autism
Strong data collection and analysis skills
Excellent written and verbal communication abilities
Ability to work collaboratively within a team-oriented environment
Passion for working with children and making a lasting impact
Attention to detail and organizational skills
Preferred:
Working toward BCBA certification
Experience in a clinic-based setting
Background in working with various age groups and functioning levels
Knowledge of various assessment tools (VB-MAPP, ABLLS-R, AFLS, etc.)
Experience in training and supervising staff
Schedule and Location:
Monday - Thursday: 8:00 am - 4:00 pm
Fridays: 8:00 am - 1:00 pm
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Our Commitment:
We're one team with one purpose: to build the best children's healthcare organization in the United States so every child can access the care they deserve. Everything we do starts and ends with driving the best clinical outcomes for our patients.
Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. Woven Care uses e-Verify to authorize eligibility for employment.
$58k-73k yearly Auto-Apply 15h ago
Service Supervisor
DH Pace 4.3
Customer service supervisor job in Colorado Springs, CO
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100
th
anniversary in business.
DH Pace Company, Inc. aspires to hire a ServiceSupervisor in our Colorado Springs office!
This individual will effectively coordinate field employees to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, can work well with external and internal customers, and be a forward thinker, apply now!
Starting pay: $65,000 depending on experience.
Job Responsibilities
Effectively manage the performance of technicians by establishing and enforcing customerservice standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline, and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Other responsibilities as assigned
Requirements
Bachelor's degree, highly preferred and a minimum of 2-3 years of management and leadership experience. An equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver's License and good driving record
#PaceID3
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1
st
day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1
st
year; 16 days accrued during your 2
nd
year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
$65k yearly Auto-Apply 6d ago
Card Services Supervisor
ANB Bank 4.2
Customer service supervisor job in Colorado Springs, CO
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference. ANB Bank hires individuals who provide excellent customerservice and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Range: $25.00 - $35.00 per hour *
This position may be eligible to receive an additional $1.00 per hour is approved for the Spanish Communication Assistant Program * The hiring pay range for this position is commensurate with the level of relevant experience and education. Health & Wellness Benefits (Subject to Eligibility Requirements) * Minimum 4 Weeks of Paid Time Off (PTO) * 11 Paid Holidays * Medical, Dental, and Vision Insurance * Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts * Company provided Live, AD&D, and Disability Insurance with supplementation options * 401(k) plan with discretionary company match and profit sharing * Discretionary annual bonus and employee referral incentives * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Spanish Communication Assistant Program Incentive * Employee Banking Products Summary * The Card ServicesSupervisor is primarily responsible for the day-to-day operations of the card Services department and assisting the Operations Officer in achieving bank objectives. The candidate will be responsible for the implementation and updating of departmental procedures and managing relevant projects. They will help to ensure that both controls and process disciplines are rigorously maintained and continually enhanced through precise policies and procedures, metrics reporting, risk assessments, quality assurance and root cause analysis. This role functions in a fast paced, dynamic and multi-tasked environment with very aggressive delivery schedules. Essential Duties and Responsibilities * Supervises a team of Card Analysts and Investigators who review and process disputes. Provides direction in the investigation and evaluation of suspicious activity. * Lead the team with ability to coordinate resources to complete business objectives and support their performance development. * Interacts with bank examiners and/or internal auditors in reviewing the department processes and/or systems. * Ensures the department is audit ready. Addresses and corrects issues raised in audits and exams. * Serve as a liaison with third-party vendors in the development, enhancement, and ongoing maintenance of card systems. * Reviews statistical analysis reports to determine system and staff efficiency. * Develops a strong understanding of the issues, analyzes the business scenarios root causes, articulates key risks and customer impacts, develops and provides feedback on appropriate remediation strategies, validates and tests the remediation plans and provides assurances of quality remediation results by validating the remediation work. * Assists in the development of training programs as well as policies and procedures for the department. * Assists in the development of card risk management and strategic planning. * Works dispute queues and team tasks, as needed. * Assumes additional responsibilities and leads special projects as assigned. * Creates card training for all bank staff. * Maintains dispute and card related general ledger accounts and aids with reconciliation. * Independently maintains and administers departmental systems and conducts required audits, as necessary. Identifies and independently resolves problems related to the department and its systems. * Communicates significant issues to management; makes recommendations when weaknesses are identified. * Develops a working knowledge of operational dynamics and key drivers, including external industry knowledge of capabilities and best practices. * Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA); Regulations E, NACHA, Visa Rules and other related banking regulations as applicable, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. * Maintains strong PC and software skills (including Windows, Excel and Word) and an aptitude for learning bank systems. * Ability to travel (service as defined by department standards. * Maintains confidentiality as defined by department standards. * Supports the company's Mission, Vision, and Values. * Other duties may be assigned. Education and/or Experience * Four years of financial industry or law enforcement experience or three years anti-financial crimes experience (i.e. BSA, Fraud, Cards). * High school diploma or general education degree (GED) required. Bachelor's degree or equivalent combination of education and experience preferred. * Supervisory experience preferred. * Advanced experience (i.e. 3+ years) with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred. * Advanced understanding of banking products, services, forms, and regulations preferred. Work Schedule: Monday - Friday, 8:00am - 5:00pm Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 02/12/2026 (or until filled)
$25-35 hourly 6d ago
Call Center Manager
Bath Concepts Independent Dealers
Customer service supervisor job in Colorado Springs, CO
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customerservice experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• CustomerService
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
$36k-55k yearly est. Auto-Apply 60d+ ago
College Success Center Supervisor
Intellitec College
Customer service supervisor job in Colorado Springs, CO
Job Description
College Success Center Supervisor - Full-Time
IntelliTec College - Colorado Springs
The College Success Center (CSC) Supervisor is responsible for the overall management and operation of the College Success Center at each campus. This includes the consistent oversight of on-ground and online student library resources, faculty resources, providing additional resources for student success, assisting students with conducting research, answering research questions, reading and writing questions and library resource assignment questions.
Essential Duties:
Provide support and guidance as it relates to college success for students attending programs at all campus locations
Coordinate and keep track of campus resource inventory on a monthly basis for all campuses
Stock vending machine(s) and track purchases at the Colorado Springs Campus
Survey Program Supervisors and Directors of Education at all campuses to determine effectiveness of available resources and to gain ideas for additional needed resources
Maintain subscriptions for magazines and periodicals that are housed in the on-ground CSC for all campuses
Work with Directors of Education on all resource orders to ensure the campus budgets are appropriated accordingly
Assist with planning and organizing campus and student events, including purchasing materials and setup for the Colorado Springs campus
Develop and present training to faculty at all campuses as it relates to the CSC, with directive of the Corporate Director of Academics
Work with Program Supervisors to introduce the CSC to new students and obtain acknowledgement from students to confirm they've received their introduction to the CSC
Assist students with computer literacy as needed and help with locating information through various online and physical resources
Manage and complete campus print requests
Serve as main PearsonVUE proctor and site administrator to include working with Program Supervisors to register, schedule, and then proctor all certification exams for the Colorado Springs campus
Maintain PearsonVUE testing center with all regulations and guidelines
Maintain cleanliness, upkeep, and ordering of any items needed for PearsonVUE testing center
Attends all PAC meetings as to represent Learning Resources System representative
Create and maintain a PearsonVUE testing schedule that coincides with hourly schedule for morning, afternoon, and evening testing times throughout each term and provide that information to Program Supervisors
Assist in hiring and training all new proctors
Attend and instruct the College and Career Readiness IT and CSC portions of the CCR curriculum
Assist Program Supervisors with updating all curriculum binders as needed and as directed by the DOE at the Colorado Springs campus
Update all campus bulletin boards and work with Student Success Coordinator to determine appropriate topics for each term for the Colorado Springs campus
Secondary Duties:
Collaborate with Director of Marketing regarding design and aesthetic appeal of CSC
Coordinate and update electronic message board on TecLink for student and campus events as applicable for the Colorado Springs campus
Other duties as assigned
Physical Demands and Working Conditions:
The position requires medium work, occasionally lifting up to 50 pounds while frequently lifting up to 25 pounds. Administrative work requires sitting for long periods of time, expressing complex topics through speech, sufficient vision to write notes and to make edits to documents, and hearing to interact with fellow staff. The worker is not exposed to adverse environmental conditions. This position may require occasional driving and/or overnight travel for campus visits and attendance of conferences.
Working Hours
Monday - Friday, 8:00 AM - 5:00 PM
Minimum Qualifications:
Education: Associates degree in Library Science, English, Education, Business Management, or related.
2 year of additional experience may be substituted in lieu of a formal degree
Experience: 2+ years of experience in library management, purchasing, ordering or budget management
Monday - Friday, 8:00 AM - 5:00 PM
40 hours a week
$40k-59k yearly est. 3d ago
Sears Outlet Apparel Customer Assistance - Part Time
Alixarx 4.4
Customer service supervisor job in Lone Tree, CO
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job Description
Apply Online At:
************
and Req ID 1261376
The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays.
Qualifications
Education: No requirement
* 1-2 years experience
* Ability to partner with other Associates in the store in order to enhance the customer experience
* Ability to listen to customers, understand their needs and provide them with superior service
Apply Online At:
************
and Req ID 1261376
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online to be considered:
************
and Req ID 1261376
$30k-35k yearly est. 1d ago
Assistant Health Center Supervisor
Girl Scouts of Colorado 4.1
Customer service supervisor job in Woodland Park, CO
The Assistant Health Center Supervisor is responsible for assisting with the health services at a Girl Scouts of Colorado (GSCO) camp property. This position, in conjunction with the camp nurse and/or health center supervisor, provides daily, on-call, and weekly health services for all persons, working in tandem with the wellness supervisor to provide mental, emotional, and social health at camp. Additionally, this role supports the property, hospitality, operational, program, & cabin leadership team as needed as part of the camp team. A primary function of this, and every other job at the camp is to ensure that each member, guest and visitor receives the highest caliber of service.
Pay Range: $540 - $600/week plus food and lodging (valued at $200)
Dates: late May- early August (exact dates TBD)
ESSENTIAL DUTIES & RESPONSIBILITIES ***
(Employees are held accountable for all duties of this job)
General Responsibilities
Participate as an active member of the camp staff team within all aspects of camp program.
Work under the direction of the health center supervisor, wellness supervisor, executive camp director, camp nurse, and/or camp directors to provide health care for all persons within camp program.
Work under the technical supervision of the camp nurse, health center supervisor, and/or a licensed physician who is on-call to provide health advice, support, and services.
Work within the communicable disease plan to ensure safe and healthy practices and measures are taken to help mitigate the spread of illness.
Assist in the weekly and daily health screening procedures and results of all persons.
Prepare and consistently maintain camp-wide first-aid kits. Provide supplies and gear for staff ‘self-carry' first aid kits.
Participate in the communication and advice given to staff on accommodations to provide for special medical/health/wellness considerations.
Maintain constant and professional communication with caregivers regarding the health care and services provided to campers.
Provide support in the routine and emergency health procedures in consultation with the health supervisor and executive camp director and in keeping with established guidelines.
Provide a comfortable, soothing, and caring health care environment and space for all persons.
Assist in the cleanliness, organization, care, maintenance, and inventory of the health center & medication delivery room.
Assist in the housekeeping and laundry of the health center, including biohazard laundry.
Provide communication to health supervisor for health/medical supply and equipment requisitions.
Camper Leadership & Supervision
When directed, act ‘in loco parentis' regarding the health services for all campers in overnight camp sessions.
Assure campers receive quality health care and medications as directed.
Support & counsel campers in daily living, camp activities, and developing peer relationships.
Provide overnight supervision and care to campers and staff when housed in health center.
Staff Leadership & Supervision
Assist in initial and ongoing health/medical training for the purposes of staff continued education.
Provide support for the evaluating staff on the camp-wide health procedures & practices.
Provide health/first aid according to procedures.
Verify staff competence before assigning them health care/first aid care role. Follow up on treatment given.
Administration
Manage administrative responsibilities in a timely, independent, and detail-oriented manner.
Provide quality documentation and review of the health/medical practices and procedures at camp.
Participate in camper and staff feedback forms as necessary for the overall camp's strategic planning.
Interact with digital systems including WorkBright, CampMinder, Office365, Slack, Instagram, & Facebook.
Respect the confidential nature of all information pertaining to staff, volunteers, and campers.
Participate in regular staff meetings and training for planning purposes, communication resolutions, and carrying out assignments.
Coordinate and communicate schedules to campers & staff as necessary.
Carry out ongoing observations to assure that goals and expectations of leadership & health care delivery are positive and appropriate.
Follow policies, procedures, and standards set by the American Camping Association, Girl Scouts Safety Activity Checkpoints, Colorado Department of Health and Human Services, and other certifying industry organizations.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Work plans are developed with supervisor in conjunction with camp strategic plan, budget, and policies.
Provide and/or support camp-wide emergency procedures during on-site and off-site trip incidents.
Provide and/or support wellness practices, mental, social, and emotional health in conjunction with the wellness supervisor.
Provide support as necessary to all operational, program, cabin leadership, and director staff.
Support the work of the site, kitchen, and housekeeping staff as needed.
Maintain positive relationships with health and emergency service providers.
GSCO CROSS-FUNCTIONAL RESPONSIBILITIES
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
Some college preferred or equivalent post high school experience.
Preferred certified nursing assistant (CNA), EMT, or equivalent work/certification experience.
Must have current OR willingness to obtain the following certifications: First Aid/CPR, Child Abuse Mandated Reporter, Universal Standard Precautions, Medication Administration.
Knowledge, Skills, Abilities, and Experience
Preferred experience within the health care industry.
Experience or desire for working with children.
Flexible and adaptable dealing with changing situations, environment, and procedures.
Experience within crisis management.
Preferred experience working in an outdoor program and/or camp setting.
Working with individuals from diverse backgrounds.
Preferred experience in leadership of children, peers, or staff.
Willing to provide innovative and engaging program development and facilitation in an informal, outdoor setting.
Additional Requirements
Must be able to pass a criminal background check acceptable to GSCO standards.
Must be at least 21 years of age.
Valid driver's license, driving record acceptable to the Girl Scout insurance company standards, with 5 years of driving experience.
MATERIAL AND EQUIPMENT DIRECTLY USED
PPE
First-aid supplies, emergency, and health care equipment.
Health records and forms, reports, insurance claim forms, etc.
Subject to injuries from falls, accidental strikes, cuts from equipment, etc.
Computer and related software, telephone, copiers, and equipment commonly found in an office environment.
Handheld radios.
As directed, golf carts, owned and leased vehicles.
WORKING ENVIRONMENT & PHYSICAL ACTIVITIES
Camps are at altitudes of 8,000-9,500 feet.
Ability to work non-traditional hours including evenings, weekends, extended overnight periods and extended work hours, up to 22 hours per day.
Required daily, frequent exposure to highly stimulating and loud environments.
Program activities are carried out in the out-of-doors often in inclement weather.
Willing to be on-call at all times, for health, emergency purposes, camper supervision, and program implementation.
Required to live on-site in shared housing. (Staff living quarters are shared with other staff and/or campers).
Requires extensive walking/hiking >2miles/day over uneven and unpaved terrain.
Able to carry, lift and/or transfer at least 50 pounds.
Ability to hear, listen, see, sit, stoop, kneel, crouch, crawl, bend, use hands & fingers to handle or feel, reach with hands & arms, and balance.
Must have interpersonal skills/behaviors (i.e. working with individuals with a range of moods & behaviors in a tactful, congenial personal manner, so as not to alienate, or antagonize them)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$540-600 weekly Auto-Apply 60d+ ago
Fleet Services Supervisor
Town of Castle Rock 3.9
Customer service supervisor job in Castle Rock, CO
This posting will remain open continuously until filled.
The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.
Working for the Town of Castle Rock includes:
The opportunity to make a difference in our community
Career Advancement Programs
Employee well-being program
Competitive total compensation with an excellent benefits package
Free membership to the MAC or Recreation Center
Public Service Student Loan eligible employer
Essential Duties & Responsibilities:
Primarily responsible for supervising, assigning and prioritizing work order jobs to the Fleet Technicians. Performs quality assurance inspections for completed repair work orders and sublet repairs prior to returning vehicles to service. Works along side the Fleet Technicians and performs all the functions of a Fleet Technician, including taking job assignments as needed.
Supervises, trains, and evaluates staff; establishes staff expectations and performance standards, addresses performance issues and supports employee development. Enforces Personnel Guidelines and other Town policies. In conjunction with the Fleet Manager, assists in recommendations of personnel actions and salary adjustments. Tracks required certifications of staff. prepares annual employee performance evaluations.
Assist with the development, implementation and management of a comprehensive preventative maintenance and repair program that aligns with Town policy and strategic objectives. Assigns and manages daily work activities for personnel and consistently meets established performance KPI's.
Responds to emergency calls and after-hours pages and performs/directs related duties as required.
Assists with developing the Fleet Division's goals and objectives. Collaborates with Fleet Services Manager and Fleet Support Technician to ensure goals and objectives are being met
Assists with preparation and administration of the annual operating and capital budget. Makes recommendations for annual and long-range financial planning purposes for capital acquisitions and disposals for the Town-wide fleet pool.
Ensure compliance with local, state and federal vehicle safety standards and regulations. Enforce established safety best practices, policies and procedures and investigate accidents as required.
Assists with managing the Fleet Management Information System to include customer request for service, appointment scheduling and pending repairs. Assist with purchase requisitions, periodic inventories, preventive maintenance schedule compliance s, monthly departmental charge-out records, and monthly and annual management reports.
Assist with new vehicle specifications and disposal of surplus equipment.
Employs and supervises applicable safety and security measures and practices.
Understands and manages the elements of the DOT Annual Vehicle Inspection as required by 49 CFR parts 393 and 396. Develops a self-certification standard and certifies Technicians as required.
Ensures compliance with State of Colorado vehicle emission inspection requirements and standards.
Performs maintenance and repair of shop equipment.
Orders shop supplies, cleans and organizes shop.
Performs other duties as assigned or required.
Minimum Qualifications:
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education: High School Diploma or GED equivalent
Experience: At least (3) years' previous experience and/or training that includes fleet operations and automotive/equipment repair and maintenance, including supervisory responsibility; or an equivalent combination of education, training, and experience.
Licenses and/or Certifications:
a valid Colorado Driver's License
Air Brake Inspector's Certification
ASE Master Technician Certification
CDL Class A with air brake endorsement or the ability to obtain within 12 months of employment
Colorado Department of Health Diesel Emissions Certification or the ability to obtain within 12 months of employment
Preferred Qualifications:
EVT Certification
LEV Certification
Knowledge, Skills, and Abilities:
Skill in supervising and directing the work of others in a manner that results in fully competent employee performance. Ability to evaluate work performance and make appropriate personnel related recommendations.
Ability to prepare accurate records, reports, evaluations and estimates in a clear and concise manor.
Knowledge of procedures, methods, supplies, materials and tools for auto repair, including engine analyzer.
Knowledge of proper and safe work practices including repair techniques for equipment and tools.
Skill in repairing equipment, utilizing a wide variety of tools and equipment.
Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
Ability to effectively communicate orally and written.
Working knowledge of vehicle and equipment components and systems, and maintenance and repair techniques.
Proficiency in the use of welding, cutting, and fabrication equipment.
Ability to gather, interpret, and document information relative to job functions.
Knowledge, understanding, and skills necessary for proficient use of repair manuals and personal computers.
Ability to communicate effectively in both oral and written form.
Ability to interpret a variety of instructions.
Ability to establish and maintain effective working relationships with supervisor, support staff and other departments/agencies position interacts with.
Visual perception and discrimination ability.
Ability to operate vehicles, light and heavy equipment, shop equipment, diagnostic equipment, power tools, and hand tools, in a safe manner.
Physical Demands:
Moderate to heavy physical work to include lifting and maneuvering up to 100 lbs
Frequent performance of activities requiring a full range of body movement including climbing, balancing, stooping, kneeling/bending, crouching, crawling, and/or twisting
Frequent hand/eye coordination to operate tools and electrical equipment as well as for driving equipment and vehicles
Vision for reading, recording and interpreting information
Speech communication and hearing to maintain communication with employees and citizens
Ability to physically access various points within the Town's facilities and properties, including the out-of-door environment where vehicles may be located.
Work Environment:
Works regularly in typical shop conditions that involve exposure to dirt, dust, odors, wetness, fumes, noise extremes, machinery, vibrations, electric currents, and toxic agents
Occasionally works outdoors in conditions that involve exposure to pollen, humidity, rain, temperature extremes and traffic hazards
Equipment Used:
This position may require the occasional use of personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
Must satisfactorily complete a driving record check and criminal background check prior to commencing employment.
The Town of Castle Rock is an Equal Opportunity Employer.
$41k-52k yearly est. 33d ago
Call Center Sup/TL
Systems Integration, Inc. 4.3
Customer service supervisor job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customerservice team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a Call Center Sup/Team Lead to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
* Must be a US citizen and be able to obtain a public trust clearance.
* Proven knowledge and experience in the principles and processes for providing customerservice including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
* Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
* Excel at reading comprehension, understanding written communications in work related documents.
* Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
* 2 plus years call center supervisory experience and proven ability to lead a team of approximately 10+ Call Center Representatives.
* Responsible for the development of direct reports through weekly coaching, and quality inspection.
* BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
$32k-40k yearly est. 60d+ ago
Call Center Manager
Bath Concepts Independent Dealers
Customer service supervisor job in Colorado Springs, CO
Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customerservice experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• CustomerService
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
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$36k-55k yearly est. 13d ago
Sears Outlet Apparel Customer Assistance - Part Time
Alixarx 4.4
Customer service supervisor job in Lone Tree, CO
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job Description
Apply Online At: ************ and Req ID 1261376
The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays.
QualificationsEducation: No requirement* 1-2 years experience* Ability to partner with other Associates in the store in order to enhance the customer experience
* Ability to listen to customers, understand their needs and provide them with superior service Apply Online At: ************ and Req ID 1261376
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online to be considered: ************ and Req ID 1261376
$30k-35k yearly est. 60d+ ago
Qualified Autism Service Practitioner-Supervisor (QASP-S)
Woven Care
Customer service supervisor job in Pueblo, CO
We're the leading provider of multidisciplinary pediatric therapy services in Colorado, serving families along the front range since 2005. We're building an organization by clinicians and for clinicians, together. Woven Care is experiencing rapid growth in Colorado and beyond. Join us!
Position Summary:
The Qualified Autism Service Practitioner-Supervisor (QASP-S) is responsible for protocol modifications on skill programs and behavior intervention programs designed by Board Certified Behavior Analysts (BCBAs) for children with autism spectrum disorder. This role serves as the bridge between treatment plans and direct implementation, ensuring all interventions meet specified clinical standards and achieve meaningful outcomes for our clients.
Compensation and Benefit Information:
$58,000-$73,000/year
Medical/dental/vision insurance
401(k) with company matching
Tenure-based PTO that grows with you
Life and disability insurance
Employee referral program
Essential Duties and Responsibilities:
Conduct Protocol modification on individualized treatment plans developed by BCBAs
Provide direct ABA therapy to children with autism in clinic, home, or community settings
Collect and analyze behavioral data to track client progress
Conduct skill assessments and functional behavior assessments under BCBA supervision
Implement behavior management strategies and skill acquisition programs
Train and support Registered Behavior Technicians (RBTs) in delivering high-quality interventions
Document client progress and maintain accurate session notes
Collaborate with families and caregivers to ensure consistency across environments
Participate in treatment planning meetings and provide input on client programming
Assist with parent training and support
Maintain current knowledge of evidence-based practices in autism treatment
Uphold ethical and professional standards in accordance with industry regulations
Other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities):
Required:
Minimum of a Bachelor's degree in a related field (e.g., psychology, education, social work, behavior analysis)
Current QASP-S certification or at least 900 hours completed
Experience providing ABA therapy to children with autism
Strong data collection and analysis skills
Excellent written and verbal communication abilities
Ability to work collaboratively within a team-oriented environment
Passion for working with children and making a lasting impact
Attention to detail and organizational skills
Preferred:
Working toward BCBA certification
Experience in a clinic-based setting
Background in working with various age groups and functioning levels
Knowledge of various assessment tools (VB-MAPP, ABLLS-R, AFLS, etc.)
Experience in training and supervising staff
Schedule and Location:
Monday - Thursday: 8:00 am - 4:00 pm
Fridays: 8:00 am - 1:00 pm
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Our Commitment:
We're one team with one purpose: to build the best children's healthcare organization in the United States so every child can access the care they deserve. Everything we do starts and ends with driving the best clinical outcomes for our patients.
Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. Woven Care uses e-Verify to authorize eligibility for employment.
$58k-73k yearly Auto-Apply 15h ago
Fleet Services Supervisor
Town of Castle Rock, Co 3.9
Customer service supervisor job in Castle Rock, CO
This posting will remain open continuously until filled. The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.
Working for the Town of Castle Rock includes:
* The opportunity to make a difference in our community
* Career Advancement Programs
* Employee well-being program
* Competitive total compensation with an excellent benefits package
* Free membership to the MAC or Recreation Center
* Public Service Student Loan eligible employer
Essential Duties & Responsibilities:
* Primarily responsible for supervising, assigning and prioritizing work order jobs to the Fleet Technicians. Performs quality assurance inspections for completed repair work orders and sublet repairs prior to returning vehicles to service. Works along side the Fleet Technicians and performs all the functions of a Fleet Technician, including taking job assignments as needed.
* Supervises, trains, and evaluates staff; establishes staff expectations and performance standards, addresses performance issues and supports employee development. Enforces Personnel Guidelines and other Town policies. In conjunction with the Fleet Manager, assists in recommendations of personnel actions and salary adjustments. Tracks required certifications of staff. prepares annual employee performance evaluations.
* Assist with the development, implementation and management of a comprehensive preventative maintenance and repair program that aligns with Town policy and strategic objectives. Assigns and manages daily work activities for personnel and consistently meets established performance KPI's.
* Responds to emergency calls and after-hours pages and performs/directs related duties as required.
* Assists with developing the Fleet Division's goals and objectives. Collaborates with Fleet Services Manager and Fleet Support Technician to ensure goals and objectives are being met
* Assists with preparation and administration of the annual operating and capital budget. Makes recommendations for annual and long-range financial planning purposes for capital acquisitions and disposals for the Town-wide fleet pool.
* Ensure compliance with local, state and federal vehicle safety standards and regulations. Enforce established safety best practices, policies and procedures and investigate accidents as required.
* Assists with managing the Fleet Management Information System to include customer request for service, appointment scheduling and pending repairs. Assist with purchase requisitions, periodic inventories, preventive maintenance schedule compliance s, monthly departmental charge-out records, and monthly and annual management reports.
* Assist with new vehicle specifications and disposal of surplus equipment.
* Employs and supervises applicable safety and security measures and practices.
* Understands and manages the elements of the DOT Annual Vehicle Inspection as required by 49 CFR parts 393 and 396. Develops a self-certification standard and certifies Technicians as required.
* Ensures compliance with State of Colorado vehicle emission inspection requirements and standards.
* Performs maintenance and repair of shop equipment.
* Orders shop supplies, cleans and organizes shop.
* Performs other duties as assigned or required.
Minimum Qualifications:
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education: High School Diploma or GED equivalent
Experience: At least (3) years' previous experience and/or training that includes fleet operations and automotive/equipment repair and maintenance, including supervisory responsibility; or an equivalent combination of education, training, and experience.
Licenses and/or Certifications:
* a valid Colorado Driver's License
* Air Brake Inspector's Certification
* ASE Master Technician Certification
* CDL Class A with air brake endorsement or the ability to obtain within 12 months of employment
* Colorado Department of Health Diesel Emissions Certification or the ability to obtain within 12 months of employment
Preferred Qualifications:
* EVT Certification
* LEV Certification
Knowledge, Skills, and Abilities:
* Skill in supervising and directing the work of others in a manner that results in fully competent employee performance. Ability to evaluate work performance and make appropriate personnel related recommendations.
* Ability to prepare accurate records, reports, evaluations and estimates in a clear and concise manor.
* Knowledge of procedures, methods, supplies, materials and tools for auto repair, including engine analyzer.
* Knowledge of proper and safe work practices including repair techniques for equipment and tools.
* Skill in repairing equipment, utilizing a wide variety of tools and equipment.
* Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
* Ability to effectively communicate orally and written.
* Working knowledge of vehicle and equipment components and systems, and maintenance and repair techniques.
* Proficiency in the use of welding, cutting, and fabrication equipment.
* Ability to gather, interpret, and document information relative to job functions.
* Knowledge, understanding, and skills necessary for proficient use of repair manuals and personal computers.
* Ability to communicate effectively in both oral and written form.
* Ability to interpret a variety of instructions.
* Ability to establish and maintain effective working relationships with supervisor, support staff and other departments/agencies position interacts with.
* Visual perception and discrimination ability.
* Ability to operate vehicles, light and heavy equipment, shop equipment, diagnostic equipment, power tools, and hand tools, in a safe manner.
Physical Demands:
* Moderate to heavy physical work to include lifting and maneuvering up to 100 lbs
* Frequent performance of activities requiring a full range of body movement including climbing, balancing, stooping, kneeling/bending, crouching, crawling, and/or twisting
* Frequent hand/eye coordination to operate tools and electrical equipment as well as for driving equipment and vehicles
* Vision for reading, recording and interpreting information
* Speech communication and hearing to maintain communication with employees and citizens
* Ability to physically access various points within the Town's facilities and properties, including the out-of-door environment where vehicles may be located.
Work Environment:
* Works regularly in typical shop conditions that involve exposure to dirt, dust, odors, wetness, fumes, noise extremes, machinery, vibrations, electric currents, and toxic agents
* Occasionally works outdoors in conditions that involve exposure to pollen, humidity, rain, temperature extremes and traffic hazards
Equipment Used:
* This position may require the occasional use of personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
Must satisfactorily complete a driving record check and criminal background check prior to commencing employment.
The Town of Castle Rock is an Equal Opportunity Employer.
How much does a customer service supervisor earn in Colorado Springs, CO?
The average customer service supervisor in Colorado Springs, CO earns between $28,000 and $50,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Colorado Springs, CO