Customer Service Supervisor Jobs in Compton, CA

Client Service Lead - Financial Services Are you an experienced professional in investment account operations who thrives on leading teams, delivering exceptional client service, and driving results? Join our client, Chamberlain Group, in a newly created position as a Client Service Lead! If you're process-oriented, detail-focused, and passionate about private wealth management, this role offers the opportunity to lead the deliverables of a small client service team while directly impacting the lives and legacies of our clients. Why Join Chamberlain Group? For over 40 years, Chamberlain Group has specialized in providing customized wealth management strategies to ultra-affluent clients with net worths ranging from $50 million to $5 billion. We are stewards of our clients' legacies, offering expertise in estate and succession planning, life insurance, executive benefits, non-qualified plans, and investment advisory services. As a firm recognized as one of Orange County's Best Places to Work, we pride ourselves on our exceptional culture, focus on meaningful client relationships, and a commitment to our team's professional and personal growth. The Opportunity As Client Service Lead, you will oversee the investment operations of the firm. You'll act as the key conduit between Advisors and the Client Service team, ensuring the delivery of reliable, timely, and accurate work products while maintaining an unwavering commitment to exceptional client service. Your Areas of Responsibility: Team Leadership: Serve as the main point of contact for workload prioritization and status updates. Mentor and manage a small Client Service team, fostering collaboration and accountability. Client Communication & Service: Work directly with Advisors and clients to ensure deliverables are seamlessly executed. Provide proactive and responsive service, including handling client distributions, portfolio reallocations, and account updates. Investment Account Operations: Oversee account setup and maintenance, asset transfers, and preparation of client paperwork. Execute alternative investment paperwork and subscription documents. Data & Workflow Management: Maintain accurate client information across systems (CRM, custodial platforms, etc.). Ensure seamless execution of client and firm tasks through effective data management and prioritization. What We're Looking For: Education & Experience: Bachelor's degree (BA/BS). 10+ years of relevant professional experience in client service or investment operations within the financial services industry. Industry Knowledge: Deep understanding of investment products and custodial platforms (e.g., Fidelity, Pershing, Schwab). Experience with alternative investments and related subscription documentation. Skills & Attributes: Exceptional attention to detail and ability to prioritize both your own workload and the team's. Outstanding communication skills (oral and written). Superior customer service, critical thinking, and problem-solving abilities. Positive attitude, flexibility, and a strong sense of accountability. Technical Proficiency: Proficient in Microsoft Office; familiarity with CRM systems and custodial platforms. What You'll Love About Chamberlain Group A tight-knit team environment where your contributions make a real impact. A mission-driven firm that values long-term client relationships and team integrity. A vibrant corporate culture, recognized as a Best Place to Work in Orange County. The opportunity to work with ultra-high-net-worth clients and provide them with world-class financial solutions. Apply Today! If you're ready to lead, collaborate, and grow within a firm that values stewardship and excellence, we'd love to hear from you.

Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!

Ernest is currently in search of a Client Coordinator (B2B Customer Service Rep) for our division located in Commerce, CA. This is a full-time position that offers a competitive pay rate, benefits, along with an amazing employee first culture. For over 77 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Essential Functions Receives order requests for: price quotations, confirmations, follow-ups and purchase orders. Processes all orders, returns, credits, additional billing and changes or cancellations directly from the Customer/Sales Personnel Responds immediately to Customer inquiries/information needs and provides positive, courteous service to Customer/Sales Personnel. Answer questions regarding product line, pricing, and deliveries. Provides proof of deliveries by request and samples of product Works with Merchandising to expedite or insure timely delivery of scheduled shipments: maintains close liaison with other departments to carry order through to completion Works with the appropriate internal department's on inquiries, quotes, returns, credits, stock counts, credit card orders, COD orders and redeliveries from vendor Reports all errors or any other pertinent customer concerns to Manager of Inside Client Relations Keeps lines of communication open with Manager/Sales Personnel Looks for opportunity to add on to client orders, promos, close out items. Suggestive selling to customers Keep up to date information on customers Assist in maintaining assigned Sales Personnel's unshipped/unbilled report Qualifications Client/customer service experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry Working knowledge CRM management systems Thorough knowledge of outbound calling techniques and customer service measurements of success Demonstrated ability to communicate effectively both verbally and in writing Background with distribution methods, process improvement programs and procedures Limited product knowledge Work Location: In person

12-16 years experience in AWS Infra services (EC2, Service Catalogue, S3,AWS Backup etc ), Terraform , Ansible , Networking (Direct Connect ,VPC, Subnet etc) , Security (IAM, Security Group ) etc. Security and Networking best practices. DR solution and management in AWS Roles & Responsibilities: Design, deploy, and manage scalable AWS infrastructure, including services such as Redshift, RDS, Glue, Lambda, and Step Functions. Networking and Security: Develop and manage network architectures, configure security groups, and establish robust IAM policies to ensure secure and efficient access control. Disaster Recovery Planning: Create and implement disaster recovery strategies to safeguard data and ensure business continuity. IAM Policies: Set up and manag e AWS Identity and Access Management (IAM) policies to control access and permissions across AWS accounts. Infrastructure as Code (IaC): Utilize Terraform for automating and managing infrastructure provisioning and configurations. Collaboration and Optimization: Work with cross-functional teams to integrate and optimize AWS services, troubleshoot issues, and enhance infrastructure performance. Please Note: Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply.

We are looking for a proactive and detail-oriented Customer Service Associate to support our customer service and operations teams. In this role, you'll be the primary point of contact for customer inquiries, assist with order management, and help streamline workflows. You will also play a vital role in coordinating with fulfillment and sales teams to ensure a seamless customer experience. Experience with tools like Asana, Shopify, and Gorgias, along with familiarity with shipping processes, is essential. A passion for fine art, contemporary culture, and supporting emerging artists is highly valued, and experience in the luxury sector is a plus. Responsibilities Customer Support Respond to customer inquiries promptly and professionally through email, chat, and other platforms. Resolve issues related to orders, returns, and shipping with empathy and efficiency, ensuring a high-end experience for our clientele. Operations Support Collaborate with fulfillment teams to ensure timely and accurate processing of orders and shipments. Coordinate with the sales team to address special requests, high-priority clients, and inventory updates. Monitor and optimize workflows between customer service, fulfillment, and sales to enhance operational efficiency. Order Management Process orders, refunds, and exchanges using Shopify. Track and resolve order-related issues, maintaining open communication with customers and internal teams. Tool and Workflow Coordination Use Asana to manage tasks and facilitate collaboration with cross-functional teams. Utilize Gorgias to track and resolve customer tickets and inquiries effectively. Shipping Assistance Monitor shipping processes to ensure timely delivery of fine art pieces. Coordinate with carriers and fulfillment teams to resolve delivery issues while maintaining the integrity of high-value shipments. Art and Culture Engagement Work closely with a dynamic team engaged in selling fine art and participating in contemporary art conversations. Support efforts to promote emerging artists and showcase their work to discerning collectors. Reporting and Feedback Document recurring issues and escalate them to the appropriate teams. Share customer feedback to contribute to product, service, and process improvements. Qualifications Experience 1-3 years of customer service experience, preferably in eCommerce, fine art, or luxury retail. Familiarity with Shopify, Asana, and Gorgias is a strong plus. Understanding of shipping and fulfillment processes, especially for high-value items. Skills Excellent written and verbal communication skills. Strong problem-solving abilities and attention to detail. Ability to coordinate effectively across teams to support operations. Passion for contemporary art and familiarity with the art world is a plus. Attributes Customer-focused mindset with a positive and professional attitude. Self-motivated and adaptable in a fast-paced, creative environment. Interest in contributing to a company that supports emerging artists and engages with the luxury market. What We Offer Competitive compensation and opportunities for growth. A collaborative and dynamic team environment. The chance to make a meaningful impact on the fine art world while supporting emerging talent. If you're passionate about helping customers, love contemporary art, and are eager to contribute to a luxury brand that champions emerging artists, we'd love to have you on our team!

Our client, a Popular Supplement Company, is looking for a Sr CRM Specialist to join their team. This will be 4-5 month contract and hybrid to Torrance. The Sr. CRM Specialist will partner with the CRM Manager to develop marketing and retention strategies and lead in the efforts of building and implementing multi-channel customer journeys using Salesforce Marketing Cloud (email, SMS, Push and Journey Builder) to help independent distributors increase Customer Monetization and Retention efforts. This individual will be responsible for measuring the success of the communication streams from the app, helping segment leaders learn from the performance of their marketing campaigns. The Sr. CRM Specialist will orchestrate and assist in executing marketing strategies and tactics throughout cross-divisional planning, execution, and recap phases, including reporting and analysis where applicable. The position works under the direction of the CRM Manager. Responsibilities: Responsible for the day to day administration campaign management Lead and manage campaign development in Marketing Cloud Stay abreast of latest trends in consumer journey content and insights Manage the process for new and existing journeys, emails, and content shareables Create and develop process and procedures to execute campaign creations in Marketing Cloud Responsible in mapping and executing campaign lifecycle. Assess effectiveness of marketing campaigns in our CRM tool through Marketing Cloud and Adobe Identify potential opportunities to improved campaign efficiency and performance Support in planning, reviewing and customization of the CRM application as needed to address needs of users. Lead the creation and pre-deployment testing of workflow customization, report development and training document to support CRM adoption, best practice, data management and reporting. Conduct content and journey auditing to ensure new and existing journeys are aligned with KPIs Perform additional duties as needed to support the CRM Manager Qualifications: 5+ total years of experience in Marketing campaigns, Communications, CRM, or related field; with at least 3-4 years of experience executing Marketing campaigns in Salesforce Marketing Cloud Demonstrated experience working with analytics, preferably MicroStrategy Ability to multitask, prioritize, proactively and effectively handle, and oversee daily tasks Demonstrate knowledge and experience in email marketing and campaign management Hands on experience with automation studio, journey builder and content builder in Salesforce Marketing Cloud Experience in creating multi-channel communications spanning across emails, SMS, push notifications and social media Expert in message design, subscriber and data management and inbox delivery Display high degree of accuracy, attention to details and ability to meet deadlines without supervision Ability to coordinate and delegate workload for effective task implementations Ability to work in a team environment and collaborate with cross-functional departments Excellent communication and interpersonal skills to interface effectively with other cross-functional teams Proficiency in SQL Must be able to work in a fast pace and rapid changing environment Salesforce Marketing Cloud Email Specialist credential

Operations: § Delivery of all operations services in line with SLAs and contractual commitments and obligations § Orchestration and management of services with all providing parties such as Global Delivery Centers (GDCs), regional contributors, and 3rd party vendors § Monitoring of key performance indicators (KPIs) and preparation of regular performance reports to assess operational effectiveness § Front-end leadership in crisis management and effective management and resolution of day-to-day client escalations associated with service delivery and service quality § Identification of potential risks and development of risk management plans to mitigate their impact on operations § Oversight and management of run projects, ensuring smooth integration into operations within committed timelines and budgets § Compliance with regulatory requirements and industry standards delivered to operational processes § Application of all ITIL V4 standards, processes, and best practices § Supporting and reporting on operational services to the Delivery Executive, client and internal teams Client Management: § Development of client intimacy with key operational stakeholders § Aiding the success of client satisfaction, including containment of client escalations § Contribute to all operational communication and orchestration of Major Incident escalations § Ownership of all daily/weekly/monthly/quarterly operational reviews, in collaboration with the account team § Understanding of client business Financial Management: § Management and control of all operational costs on the account, including identification and execution of cost efficiency plans, as dictated by the contract and Capgemini directives § Detailed forecast reporting for all delivery teams and 3rd parties. Accurate RU reporting for correct invoicing. § Identification of growth opportunities contributing to the overall financial health of the account (add on sales, margin improvement, run projects, …) § Review and amendments to the operating model. Resource Management: § Direct management of all run resources dedicated to the account and leadership of all mutualized resources assigned to the account § Analysis of staffing and resourcing needs with respect to budget, customer expectation- and Capgemini requirements § Effective people management responsibility: evaluation, performance, promotions, retention, motivation, training and certifications, job rotations, on and off boarding § Effective management of all resources required for operational delivery such as 3rd party vendors, hardware and software assets Transformation and innovation management: § Collaboration with the Delivery Executive and the account team to define and execute transformational strategies to support client business outcome § Implementation of automation initiatives identified for the scope of services § Leveraging of Capgemini technology solutions for delivery, cost efficiencies and growth opportunities § Identification and implementation of service optimizations through transformation and innovation initiatives, partnering with the client and with Capgemini entities § Contribution to technology and process insights and trends to create opportunities and grow business with the client § Lifecycle Management reporting What you will bring (Required Skills and Experience): § 5 to 10+ years of experience within operations management with a proven track record in cost performance, delivery, and client management § Ability to plan and manage operational processes for maximum efficiency and productivity § Strong problem solving and analytical skills § Excellent communication and leadership skills § Ability to work in a fast paced, customer driven environment and handle multiple priorities § Good knowledge of financial and contract management § Experience in stakeholder management, including conflict resolution § Knowledge of latest technology trends, tools, and solutions § Understanding of Cloud Infrastructure Services portfolio, sector offers and market challenges § ITIL v4 certification What success looks like (KPIs): § Direct Costs in line with budget § Cost optimization in line with expected stretches § Client satisfaction measured through the OTACE survey and NPS § SLA Delivery § Delivery Performance (MI/MTTR, etc., as per Business Performance KPIs) § Automation penetration defined for the account § Retention of critical resources § Contract renewal

Job Title: Member Experience Manager Job Type: Full-Time Employee Hours: Average 40 hours per week The KINN is a membership network empowering conscious entrepreneurs to the most meaningful challenges of our time. We envision a world where every business serves as a powerful force for positive change, leaving a lasting impact on individuals, communities, and the planet. Through transformative physical and digital spaces, The KINN fosters learning, connection, and collaboration. Our members are individuals and businesses committed to self and societal transformation, regardless of where they are on this journey. Our flagship 5,500 sq. ft. clubhouse in Venice, CA, offers a collaborative workspace, inner development accelerators, workshops, events, and cultural programming, attracting brilliant conscious leaders in Los Angeles. The KINN is pioneering in North America, building a world-class team and environment for our community to thrive. We are open-minded, growth-oriented, and curious about the world around us, embracing values like kindness, self-awareness, passion, strong work ethic, and a can-do attitude. Our Values Empowerment: Bringing out the best in others to maximize their contributions. Impact: Prioritizing positive impacts at the individual, societal, and planetary levels. Integrity: Leading with honesty and ethical decision-making. Compassion: Fostering an environment of unconditional support. Inclusion: Creating a nonjudgmental, welcoming space for all people, regardless of background. Position Overview The Member Experience Manager will serve as the cornerstone of our community engagement, events, and marketing efforts. This role is central to delivering exceptional member experiences while spearheading marketing strategies that amplify KINN's reputation and drive membership growth. Key responsibilities include managing member events-from programming to execution handoff-building strategic partnerships, inbound/outbound communications, expanding member benefits and offerings. Additionally, you will lead marketing efforts to attract new audiences, generate leads, and enhance brand visibility. This role is integral to increasing membership engagement, retention, and overall satisfaction, aligning with KINN's mission to empower socially conscious entrepreneurs to create meaningful change. Key Responsibilities Membership Growth Attract new audiences and generate leads to drive membership growth. Secure talent for workshops, panels, and events. Establish partnerships with local brands for KINN perks, referral campaigns, and co-branded events. Member Programming Plan and coordinate three member-led events, clubs, or workshops monthly. Oversee event branding and promotion (event team will handle execution) Member Engagement Strengthen member relationships by fostering meaningful connections. Lead weekly member engagement meetings. Draft and distribute the monthly Member Insider newsletter. Manage membership upgrades, downgrades, pauses and cancellation requests Marketing & Partnerships Develop and maintain branding assets for events, marketing, and partnerships. Create and implement marketing strategies in collaboration with founders and the social media team. Operational Excellence Develop standard operating procedures (SOPs) for marketing, events, and partnerships. Collaborate with internal and external stakeholders to enhance KINN's offerings. Goals & Objectives Membership Growth: Drive lead generation, increase SQLs (sales-qualified leads), and attract new audiences to KINN. Member Experience: Enhance membership value through events, partnerships, and personalized engagement. Member Retention: Reduce pause and cancellation requests by improving overall member satisfaction and value offering. Role Requirements Daily commute to Venice Beach required. Preferred 2+ years experience in luxury hospitality, events and/or working with business startups Strong interpersonal and communication skills. Proactive, assertive self-starter. Detail-oriented with a passion for creating and maintaining systems. Logical thinker with a focus on operational efficiency. Positive, team-oriented attitude essential. Benefits 40 hours of sick time per calendar year (front-loaded, resets every calendar year) PTO: 15 days plus - Martin Luther King Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Birthday/Floating Holiday) Company-wide shutdown between Christmas Eve and New Year's Day (Paid time off) Flexible Scheduling: Flexible hours to accommodate personal needs and promote work-life balance. Tech Reimbursement (covers use of personal computer/phone): $50/month Coffee, snacks, and dinners served at The KINN Access to all KINN.ed courses Complimentary community partnerships

We are looking for a Customer Service Coordinator for a top entertainment company in Burbank, CA! Responsibilities : Administrative upkeep of rideshare program data (with appropriate discretion when handling confidential employee information) Prompt, courteous service consistent with brand's standards Read and respond to email and voicemail in a timely and accurate manner Assist employees with public transit route planning, finding carpool partners and other potential commute options Attend company on-boarding events (orientations) to promote the program Prepare and mail/email welcome information, follow-up letters and new-hire packets Maintain brochures and transportation information on bulletin boards Administer carpool parking permit program Review and audit permit-holders and rideshare participants for compliance Coordinate Emergency Ride Home requests; track and audit usage Coordinate office maintenance as needed (phones, printer, etc.) Qualifications: Minimum one year of experience in prior customer service positions Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) Strong organizational skills Excellent written, verbal and interpersonal communication skills Knowledge of Adobe Creative Suite (Illustrator, Design, Photoshop) is a plus Ability to arrange data into simple charts and graphs Ability to work effectively in a team environment If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence. These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do. The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content). Conducts proactive outreach to HCPs on topics such as: Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly) Ability to appropriately connect providers in real time to on-demand CSSs as questions arise Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles Minimum Qualifications A minimum of 2 years pharmaceutical or medical device sales experience Must reside within commutable distance of 50 miles of the primary city in the sales territory Preferred Knowledge, Skills, and Abilities: Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment Clinical nurse or Advanced Practice Nurse (APN) experience highly valued The ability to work in an ambiguous environment undergoing transformation Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem Ability to assimilate and communicate complex clinical and product information Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply #LI-Remote Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $102,101.00 - Maximum $145,970.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. Company benefits : comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer . All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic . If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability . You can request reasonable accommodations by contacting Accommodation Request . Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Melinda Maria is looking to add two Customer Service Specialists to our team! Working hours: 1: Tuesday-Saturday 9AM-5:30PM 2: Wednesday-Sunday 9AM-5:30PM Job Description Melinda Maria is a fast growing fashion jewelry company based in Los Angeles. We are looking for personable, responsible, and customer-obsessed individuals to join our Customer Service team. The role will work part of time in our retail store at our HQ and part of the time with our customer service team with the goal of building up list of repeat customers through amazing customer service and proactive outreach. We offer a casual but professional work environment and are looking for great interpersonal skills over experience (although great customer service expertise is a plus too!) Key Responsibilities Maintaining a positive, professional, empathetic, fun and friendly attitude with customers at all times Work in our retail store (located in our office) when the store is open during public hours as well as private appointments clients will make. Communicating with Melinda Maria retail store customers and returning ecommerce customers via e-mail, phone, and live chat, during business hours regarding product inquiries, returns, order status, etc. Work with our Head of Sales on proactive strategies to engage with customers to keep the Melinda Maria brand top of mind when it comes to purchasing their next piece of jewelry. Knowing Melinda Maria products inside and out Issuing/editing orders, processing returns, etc. per customer needs Returning customer inquiries within one business day Keeping a record of customer interactions, transactions, comments and complaints and relaying to the Customer Service Lead and Head of Sales on a weekly basis Requirements High School Diploma, GED, or equivalent Can reliably commute to our Los Angeles HQ (located in West Hollywood) 2+ years experience in a customer service role involving direct and ongoing customer support, interaction and problem solving preferred Strong verbal and written communication skills Ability to professionally and efficiently communicate with customers by telephone, email, and chat Proficiency in Shopify and Gorgias is a plus Friendly yet professional demeanor Team player

Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility) Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! REFD0056 Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act. The job duties to be evaluated when assessing a candidate's qualifications include the following: Property Managers are responsible for: Property Managers may be required to drive to multiple properties and perform bank cash deposits. Property managers are expected to work alone; be responsible for opening and closing facilities; assist reservation and walk-in customers in renting storage spaces, including resolving issues and completing lease agreements; be responsible for company assets/property; and access customer accounts, including confidential and sensitive personal information, when responding to break-ins and delinquent accounts. Property Managers will accept, enter, and accurately document all customer payments, ensuring that cash handling and deposits are conducted in accordance with company policy. Property Managers will make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with Auction Vendors, including providing access to purchased space.

Precision Services Group is looking for a CSR / Project Manager for Omni Channel Marketing Campaigns to support our Fast Paced Printing and Marketing Company. This is a 40 Hours per week position and we are immediately hiring. The CSR / Project Manager for Omni Channel Marketing Campaigns works closely with every part of the organization including customers, sales, manufacturing, and administration. The main responsibility of this position is to manage orders as they move from the customer through the company all the way to invoicing. Job Responsibilities: Enter jobs into MIS/Production Platform Facilitate Proofs and proof approval with customers Keep track of each job in production throughout the manufacturing process Working with key individuals in each production department to brainstorm and plan the most effective method for producing orders. Coordinate Buyouts for Outside Services - Schedule with Vendors Keep Sales Reps and Customers informed of schedule and delivery dates Closing orders upon completion, ensuring all pricing information is accurate, and submitting to accounting for invoice generation. Qualifications: Experience with Omni Channel Marketing Campaigns as a Project Manager, Production Manager, or CSR Ability to communicate in a professional manner with customers and account executives. Ability to work under pressure while adhering to tight deadlines. Ability to prioritize, organize and plan your workload effectively. Strong attention to detail. A positive attitude when working with others. Ability to communicate effectively with employees and upper management both orally and in writing.

1. Answer calls from customers and answer their questions and solve problems; 2. Provide detailed explanations of products, services and policies so that customers can make informed decisions; 3. Handle customer complaints and find appropriate solutions; 4. Record customer complaints, questions and suggestions for follow-up and service improvement; 5. Provide after-sales service, such as product repair, return and exchange, and product warranty; 6. Assist customers in solving problems in product use and provide technical support; 7. Report and coordinate with relevant departments or superiors as needed. Job Requirements 1. Experience in call center and telephone customer service, and experience in technical troubleshooting is preferred; 2. Have strong project promotion ability, service awareness, teamwork spirit, responsibility and execution; 3. Able to withstand pressure and passionate about customer service; 4. English is the working language and fluent in English. Location:3610 Placentia Ct. Chino, CA 91710,USA Pay: $3,000.00 - $3,200.00 per month

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Manage order entry and maintenance of specialty store and department store orders. Provide exceptional customer service by managing inquiries and resolving issues promptly. Collaborate closely with warehouse teams to ensure seamless operations and order fulfillment. Coordinate EDI transactions and maintain communication with vendors. Handle factoring and credit approval processes. Utilize ERP system to maintain accurate inventory records and track shipments. Monitor and analyze order statuses, ensuring timely deliveries. Assist with administrative tasks as needed. Qualifications 1-3 years of experience in the wholesale apparel or footwear industry. Strong knowledge of EDI transactions and logistics management preferred. Familiarity with invoicing, factoring, and credit approval processes. Excellent communication and organizational skills. Fluency in Spanish is a plus. Ability to thrive in a fast-paced environment and work effectively within a team. Benefits 401k plan with partial company match. Comprehensive healthcare, dental, and vision plan. Clothing discount. Voluntary life insurance, as well as short-term and long-term disability policies. Voluntary free annual biometric health test. Early access to company sample sales. Company-sponsored Wellness program. Access to free monthly health & mindfulness webinars. Seasonal monetary awards for participation in company Fitness Challenges. Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country. Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others.

Are you someone with a strong background in engineering, optimizing service operations, and technological repair with a passion for leadership and driving an improvement in patient care? Coming from a background in engineering, biomedical technology, or electrical repair for at least 5 years and team leadership or management for a minimum of 1 year, you will have developed project management skills to map out the needs in field operations and drive strategic decisions. Responsible for managing a team of service technicians, you will help to train and develop the skills of your team as well as driving initiatives to improve efficiency in workflow, ensure customer satisfaction by solving service related technical issues in a prompt manner, and support new product launches by providing insights and trainings as the technology expert. This smaller company culture offers an extensive training program to familiarize you with all aspects of the company and garner a full understanding of the support system behind the scenes and a unique benefit of knowing the faces of the amazing team you work alongside on a day-to-day basis. This role will require international travel for training at the HQ in Europe and local travel as needed to oversee service operations for customer support within the US. You will oversee the day to day operations of the technical service department to lead the charge in preventative maintenance and technical support as well as resolving any product complaints. Your project management skillset will allow you to coordinate field based needs and ensure all service activities align with company objectives, internal quality standards, as well as relevant medical device regulations (FDA, ISO 13485, MDR, etc.). This will require relationship building in clinical settings, collaboration amongst internal teams to drive product and service improvements, and a proactive can-do approach to team growth that starts with leading by example. Does this sound like a good fit? Your background: 5+ years in a technical service role 1+ years of leadership experience Exceptional leadership and time management skills with the ability to communicate effectively with others to manage scheduling Proficiency in service management software Certified Biomedical Equipment Technician (CBET) or Six Sigma Green Belt (or higher) are a plus

Our client is an organization dedicated to providing quality commercial transportation services to trucking companies and owner-operators alike. We are experts in administering comprehensive services, including DOT/FMCSA Safety Compliance Management, truck permits, and taxes, offering the best trucking insurance packages in the market, and securing top-paying loads while servicing your freight factoring services. Our client is seeking a high-energy Customer Service Coordinator to join their team. The representative will be the first point of contact for visitors at our office, giving exceptional customer service to our visitors. In this role, you will play an essential role in prescreening drivers for our customers by the regulatory guidelines of the FMCSA. Given the fast growth within this department, this role will serve as a stepping stone for a long-term career. Compensation: $23-$24/hr Availability: Monday - Friday, 8am - 5pm. Duties & Responsibilities: Greet and welcome visitors in a courteous and friendly manner, providing information to visitors about the company and its services. Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience. Respond promptly to customer inquiries professionally and courteously. Resolve customer concerns, issues, and complaints effectively and efficiently. Identify and recommend process improvements to enhance customer satisfaction. Maintain a positive and empathetic attitude towards customers at all times Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings Review of driver documentation required for proper onboarding Enter and verify client information in systems to ensure records are kept up-to-date Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers Manage and maintain a clean and organized reception area welcoming visitors Ensure security protocols are followed for visitor access Assist with other tasks as needed by the company Qualifications: Experience in customer service, preferably in the transportation industry Customer obsession mentality Data entry and documentation skills Excellent attention to detail; ability to perform repetitive tasks with a high degree of accuracy Demonstrate aptitude to learn quickly and be proactive Ability to multitask effectively Strong written and verbal communication skills Fully bilingual in English and Mandarin Experience with Microsoft Office (Microsoft Excel, Word) Interested in more jobs like this? Click Here CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .

S&Co is looking for an Account Supervisor who is energetic and creative, has great media relationships and excellent writing skills to manage key accounts. In addition, this candidate must have an understanding of a strategic approach, deliver valuable earned press coverage, show professional client management skills, and be passionate about the brands, experts, and clients with whom we work. Our clients are in the healthy, active living category, including health and wellness, beauty, fitness and sports, lifestyle, and natural foods. Book PR experience is a plus. This position will work on brands and experts/individuals, so a combination of personal PR and brand/CPG experience is desired. The AS must have a wide range of established media relationships and be a self-starter and a great networker. Responsibilities: Work with Account Directors/VP in the development and execution of communications strategies and plans Draft press releases and pitches; pursue timely press opportunities and proactive outreach to support Agency clients, brands, and individuals Secure top-tier media coverage, including profile and product placement and pivot strategy and tactics when necessary Serve as client lead, managing day-to-day aspects of key accounts, including press outreach, activations and partnerships, and ongoing account support/admin Oversee/manage support team for mailings/product launch timelines, execution of PR plans, developing media lists and status reports Organize media-driven events and media tours (desksides) Write public relations materials: press releases, media alerts, bios, fact sheets, product briefs, etc. Negotiate and manage influencer contracts and relationships Develop and manage client budgets (e.g., event, travel) Manage and develop junior team members and interns Attributes: Strong communication skills, both written and spoken A creative, out-of-the-box thinker with a strategic mindset Solid media relationships across categories (health and wellness, beauty, business, sports, lifestyle, etc.) Social media savvy with an understanding of how PR and digital work hand-in-hand Proactive, great multi-tasker and self-starter Works efficiently and has exceptional ability to manage multiple projects and meet tight deadlines Charismatic, high-energy and team-player Appreciation for brands and personalities that promote healthy/active living Experience working with influencers and an understanding of influencer and affiliate networks and opportunities A pulse on the broader marketplace (health and wellness, women's empowerment, sports, entrepreneurship, entertainment) for partnership and event sponsorship/sampling opportunities Experience: 6-8 years of agency or in-house PR experience

Supervise the Client Support team between 5 and 8 employees. Monitor and control the daily workflow. Recommends and implements improved business processes. Review and audit the work performed by the Client Support personnel. Assures all responses to inquiries are accurate, timely and are properly documented Train and develop new employees Desired Skills and Experience Proven work experience as Customer Service or Customer Support Supervisor, Manager or Assistant Manager. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.