Customer service supervisor jobs in Coon Rapids, MN - 1,812 jobs

About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. ***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI*** What You'll Do System Optimization & Operational Excellence Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency. AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch. Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem. Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations. End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution. Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland. Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence. Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member You exemplify CURiO Cornerstones and strive for personal leadership in your role. You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment. You take ownership of your professional development by seeking learning opportunities and staying current in your field. You manage your time effectively and work with others to contribute to team and company goals. You maintain and protect company proprietary information. You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace. You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify. Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses. Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving. Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information Travel Requirement: up to 5% Work Environment: General office or home office environment Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds. When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: Medical, Dental, Disability Insurance (cost shared) Life/ AD&D Insurance (employer paid) Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D 401(k) - After 6 months of employment on next quarterly entry date Equal Opportunity Employer Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Manager, Client Experience, has overall responsibility for Commercial account management service delivery and operational support. This position is critical in the leadership and management of the Account Managers and Account Executives, providing the business and service processes for clients and brokers. This role focuses on retention and membership growth through supporting new business sales and renewal of existing business. Performs other duties as assigned. Key Accountabilities People Management and Team Development Provides day-to-day management of Account Managers and Account Executives including performance management, individual development, career growth, and succession management. Includes daily leadership of staff, goal setting, coaching and development, and annual performance reviews Provides routine assessments and coaching related to performance and regular feedback around team effectiveness, retention of business and service expectations. Facilitates annual employer satisfaction survey and ensures results are consistently favorable; applies market feedback to customized individual and team training needs Accountable for building the team through employee selection, performance management and training. Directs the successful deployment of organizational plans with clients and brokers Coordinates all aspects of training including partnering with operations, product, and shared services teams to ensure the staff is up to date on Medica products, processes and tools Process Improvement and Organizational Support Leads and participates in cross functional work groups to implement organizational initiatives impacting commercial business Identifies and provides prioritization of both Client Support and Medica wide process improvement activities including implementation of compliance initiatives and directives Leads in resolution of escalated client issues Partners with Sales and Operations to address exceptions and customized requests to determine viability, effort, risks, costs and impact. Coordinates with product administration, sales operations, and account teams to achieve retention objectives Provides market (employer and broker) input to product management for new product development, including benefit enhancements, service area expansion, network development, and communication materials Significant Collaborator with External Stakeholders and Internal Leaders Establishes and maintains relationships with key broker partners and clients Represents Medica externally by attending broker and client activities including business events, conferences, training sessions, and other events Partners and builds relationships with other internal and operational departments to coordinate efforts and enhance synergies to improve the customer experience Required Qualifications Bachelor's degree or equivalent combination of education and experience required 5+ years applicable work experience required Skills and Abilities Business expertise and working knowledge of Medica's internal and external sales, operational structure and processes Experience with Association Health Plans (AHPs) and Professional Employer Organizations (PEOs) strongly preferred Demonstrated leadership experience required Ability to build, lead and develop people and teams Strong operational mind-set - able to manage details, projects and process well Strong interpersonal skills (listening, mentoring, motivating) Proven process improvement and problem-solving capabilities Results focused Industry knowledge Strong decision-making ability Effective collaborator Demonstrated successful track record of managing a team handling large commercial/employer clients This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week. The full salary grade for this position is $92,200-$158,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $92,200 - $138,285. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Management Level I Equiniti is a leading Shareholder Management Fin-tech Company, serving as the number one share registrar in the UK and number two in the USA. It specializes in providing top-notch infrastructure, technology, and solutions for shareholder administration, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. EQ India is a Global competency centre of EQ Group. Our Indian team is an integral part of our success, with 1300 employees operating out of Bangalore and Chennai, forming 25% of our global workforce, and 40% of our employees being women. We are recognised as Top Employer in India by Top Employer Institute. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Division/Business Function: (Please select the division for which you are going to hire) IT - Our Technology teams in India deliver best-in-class Applications and Infrastructure services to the Group and are involved in key Digital Transformation initiatives that are being undertaken by the Group, including re-platforming, transformation to the Cloud and Application modernization projects. we've over 100 IT products supporting various clients across UK, Europe & US. or FSS - The Finance Shared Services is the backbone of our Finance Organisation, providing high quality data for Decision support, creating scalable processes to add value to customers by attracting and investing in the right talent. We cater AP, AR, R2R, P2P, Global procurement, Payroll, Regulatory reporting, statutory reporting, internal audit, ... to our EQ group. or Ops - Our operations team in India serves as an extension of the global operations business located in the UK and US. The team in India provides comprehensive support across various critical operational areas, including Share registration services, retirement solutions, Investment Services, Employee Services, KYC Operations, contact centre operations, and Reconciliation services. Within these functions, we handle both voice and non-voice tasks. Our units efficiently process a large volume of complex transactions, ensuring adherence to client SLAs regarding quality and timelines. Additionally, we possess expertise in managing regulated activities, which are overseen by highly competent resources dedicated to this specific role. Job Summary: Give a brief summary, in paragraph format, of how the role fits into the department and Equiniti. Describe the purpose of the job. Sample Template: Join our team at EQ India and take on a crucial role in our IT department. We offer the opportunity to work on high-quality projects, adhering to strict coding international standards and using the latest technologies. As an expert in ______ (Eg. OOPS) and _____ (E.g .NET Framework), you will have the chance to grow and develop your skills, working with a team of talented professionals. You will also have the opportunity to learn about financial solutions and procedures and Shareholding solutions. Come and be a part of our wonderful team at EQ India! Key Responsibilities: Qualification / skills required: Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Two-way cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Akkodis is seeking a Customer Service Technician for a Contract position with a client located in Bloomington, MN. Ideally looking for applicants to have a solid background in manufacturing and dispatching. Pay Range: $22-25/hr. The rate may be negotiated based on experience, education, geographic locations and other factors. Job Overview: We are seeking experienced Customer Service Technician familiar with overseeing dispatching Tasks. This job is fit for you if you come in with experience into customer support and dispatching technicians. If you are interested in this Customer Service Technician job in Bloomington, MN, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************ The Company will consider qualified applicants with arrest and conviction records.

Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. *Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed) * Always be compliant with all company and regulatory policies and procedures. * Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. * Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. * Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. * Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. * Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. * Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. * Communicate daily with direct supervisor. * Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. * Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. * Responsible for preparing the meeting room and scheduling staff for meetings. * Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed. * Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance. * Always maintain professional conduct and ensure the same from the home staff when on duty. * Perform other duties that may be assigned or established by the company. *Regulatory, Contractual, and Accreditation Compliance Responsibilities: * * Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation. * Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area. * Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely. * Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation. * Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies. * Communicate with state and local regulators openly and as a respected and reliable partner. *Census and Budget Responsibilities: * * Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded. * Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed. * Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime. * Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate. * Ensures that time-and-attendance and payroll reporting is accurate. *Staffing and Human Resources Responsibilities: * * Responsible for keeping direct supervisor informed of current and future staffing changes or shortages. * Monitors and maintains employee scheduling and time worked to annual budget. * Responsible for ensuring open shifts are staffed and finding replacement staff as required. * Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees. * Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor. * Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s). * Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track). * Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews. * Ensures all new employees are welcomed, receive orientation, and are integrated into the team. * Provides check-in discussions with direct reports on a monthly basis. *Clinical and Individuals Served Care Responsibilities: * * Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. * Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. * Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required * Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans. * Ensure DSPs regularly assist Individuals in skill building and community activities. * Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts. * Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff. * Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand. *Quality Assurance, Monitoring and Reporting Responsibilities: * * Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily). * Completes/conducts Fire and Emergency drills as required. * Submits accurate daily entries in the electronic health records (EHR). * Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction. * Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies. * Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours. * Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible. * Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership. * Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant), * Individual Served, prospective Individual, and employee of Beacon. * Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily). * Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms. * Promote Beacon positively and model our core values in everyday behavior. * Understand how to approach and communicate with all Individuals including those who are cognitively impaired. * Treat Individuals, family members and other team members with dignity and respect while responding to their needs. * Maintain and sustain a safe community environment and workplace. * Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry. * Follow Beacon's policies, procedures, and manuals. *Professional Conduct and Management Effectiveness: * In addition to evaluating your work performance you will be evaluated for the following work behaviors: * *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals. * *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general. * *Quantity of Work: *Work output of the employee. * *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. * *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions. * *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. * *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. * *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours. * *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously. * *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action. * *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions. * *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate * execute the plan, and achieve and sustain positive outcomes. * Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values. *Education & Qualifications: * * A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. * 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. * 1-2 years' previous management or supervisory experience preferred. * Approved by state, federal and government entities to work within BSLS programs. * Required to maintain industry required trainings and TB screenings (for select markets). * Must be able to pass a criminal background check. * Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only. * Excellent communication skills, both verbally and in writing. * Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully. * Demonstrates all core competencies related IDD services and individuals with mental health concerns. * Attention to detail and ability to multitask. * Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies. * Must possess a valid Driver's License. * Ability to use office equipment and information technology software. * Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders. * Ability to work in an environment with the potential for exposure to physical aggression from individuals served. * Ability to work in an environment with the potential exposure to infectious disease. *Required Information Technology (IT) Systems Skills and Proficiency: * Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future. *Physical Demands and Work Environment: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions. *Physical demands: * * While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time. * Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily. * The employee will climb (8-12) stairs 8-10 times per day. * The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above. * The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching. * Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs. * Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries. * The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching. * Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual. * Constantly communicate and exchange information with team members. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification. * Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound. * Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects. * Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required. * Ability to effectively perform verbal and physical interventions recommended by the CPI System training. * Duties performed routinely require exposure to blood, bodily fluid, and tissue. *Work Environment: * * While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems. * The work environment presents situations that cause stress and anxiety due to an individual's behavior. * The noise level in the work environment is usually moderate. * The employee may be exposed to cold, heat, dust, or smoke. *AAP/EEO Statement:* It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities. As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary. This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Helping cultivate your growth. ProPartners Financial is the largest provider of credit programs for the direct sellers of crop inputs and seed in the nation with locations in St. Paul, MN and Normal, IL. Join us and be part of one of the most important and vital parts of the economy. We are proud to offer career opportunities for team members with varying backgrounds, experiences and interests. How we support you: Up to 9% towards 401k (3% fixed ProPartners contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. Where you will work: This position offers a hybrid work option up to 50%and is based out of the Normal, IL or St Paul, MN office location. The contributions you will make: This position provides high quality client service to support the effective delivery of credit products and services to current and prospective dealer clients for their customers. A typical day: Loan Processing Gathers or seeks clarification when required from dealers to complete loan applications from dealer's customers. Coordinates, reviews, and determines documents needed for transactions to perfect ProPartner's program requirements. Coordinates, reviews for acceptance, and tracks the compilation of documents needed for loan originations or renewals. Works within system designed workflows and accurately processes customer loan requests in accordance with dealer specific sales finance programs. Scans and indexes documents into archival system and workflows. Promotes loan processing efficiency by processing customer loan applications from all ProPartners Financial dealer relationships regardless of dealer affiliation. Provides support and works closely with PPF credit team by coordinating information gathering and dealer communication for underwriting larger loans. Client Service Works closely with ProPartners Financial relationship management team members to meet client needs in the origination or renewal of transactions including new loans and servicing actions for existing loans. Provides exceptional service and a consistent client experience to all clients and customers that aligns with the mission and vision of ProPartners Financial. The client contact may be by phone, email, and face to face visits. Client or customer requests may entail processing loan applications, loan servicing requests, calculating loan payoffs, verifying loan balances, providing guidance and answers to online banking questions, and answering general dealer program questions. Works closely with dealers to on-board new dealers or new dealer representatives. Provides dealer training for loan application, documentation requirements and new technology. Additional dealer training may include using dealer extranet, submitting loan requests using on-line loan applications, obtaining electronic signatures, using loan funding applications, and other ProPartners credit delivery processes and tools to support client experience. Engages with ProPartners Financial relationship team and clients to gain in-depth knowledge of dealer finance programs. Aligns dealer program criteria with PPF technology and system brand account configuration to support client experience. Assists clients in account maintenance corrections. Interacts and coordinates with ProPartners Financial loan accounting team to correct transactions and maintenance account records. Communicates and collaborates with internal team members to meet the needs of ProPartners Financial and internal and external clients. Provides support as needed to other business units/teams within ProPartners. Takes ownership of problems until they are resolved to the client's satisfaction which includes when to involve or notify others Loan Servicing Actively promotes ProPartners Financial (PPF) credit delivery products and services to enhance the client relationship and client efficiency. Consistently identifies and assesses client needs. Reviews and maintains a variety of daily and monthly client reports. Assesses credit scores and compares report findings to the Bureau Credit Union report to explain failures. May assist risk asset team with delinquent accounts. Assists with the renewal process and auto renewals for dealer clients. Coordinates and supports dealer requests for movement of available funds between customer product specific loans. Coordinates dealer requests for additional credit for customer accounts. Coordinates dealer requests for extension of maturity dates for customer accounts. Miscellaneous Support Provides office coverage during normal business hours. Provides phone support for dealer and customer calls. May participate in managing incoming and outgoing mail for clients and/or customers. Keeps current on process or procedure updates, as well as current ProPartners news. May serve on projects as stakeholder or participate in testing new systems or applications. The skills and experience we prefer you have: Associate's degree or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Strong customer service experience. Entry-level experience loan processing or servicing in financial institution, preferred but not required. Attention to detail and accuracy. Mathematical and problem-solving skills. Time management and prioritization skills. Organizational, listening, written/verbal communication, and interpersonal skills. Flexible and adaptable to changing situations. Ability to multi-task in a fast-paced environment. Ability to work both independently and cooperatively with other team members to service all aspects of the client needs. #IND200 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$45,900-$65,000 USD ProPartners Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the US. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let's talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in! Let's talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - North Loop location - 1 block from light rail transit - Free Parking - Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs ... you get the idea! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. A fresh approach to great results Are you computer savvy and enjoy solving problems and talking to customers? This is not a "call center" and we don't sell widgets ... we focus on quality customer service in a complex environment. We are the direct channel between the Client and the Vendor. This entails intensive phone and computer work dealing with vending locations and vendors, and maintaining accurate computer records/inventory. Requirements Problem-solving and conflict resolution skills Candidate must possess strong computer skills, including Microsoft Word and Excel Excellent interpersonal communications skills Strong customer service orientation Positive internal and external work relationships Professional composure in high-pressure, time-sensitive environment Work independently Preferences JD Edwards (ERP system) experience a plus (or other ERP system, i.e. SAP, Oracle, PeopleSoft) Education & Experience High school degree required A minimum of one year business experience in a customer service office environment, or a business setting requiring heavy customer service, computer and phone work is preferred. If you find our company intriguing and the position sounds like a great fit ... what are you waiting for? Click Apply Now! Achieving Leadership Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Keyword Search: CSR, Customer Service Representative

Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. Helping other managers with the day-to-day running of the store. Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. Managing the cash lanes and Fitting Room areas as needed. Helping with customer feedback and complaints. Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. Good commercial awareness and understanding of local selling patterns. Ability to guide and support a team to achieve results. You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. Good planning and organizational skills, prioritizing and working within agreed timescales. Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. Ability to effectively manage difficult situations and have good problem-solving skills. Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $25 - $28 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply today to start your Primark journey! Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability. REQ ID: JR-1280 Employee Permanent

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Location: Minneapolis, MN 55413 Overview: The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory's service, safety, and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. Responsibilities/Essential Functions: * Promote and sustain a safety culture * Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory * Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager * Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs * Assist in the new account installations as directed by Service Manager and/or General Manager * Manages day to day activities of customer service program(s) for the territory * Visit all required customers each quarter to review growth and service opportunities * Ensure RSRs respond to and resolve all service requests timely * Sets clear expectations for customer service and leads by example * 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up) * Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously * Negotiate and secure renewal agreements with existing customers that protect pricing and profitability * Recruit, select and hire Route Sales employees * Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement. * Delivers and participates in training to ensure customer retention and service goals are met * Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution. * Attend meetings and complete necessary administrative work to improve customer satisfaction * Coordinate collections for accounts receivable * Protect and manage merchandise control processes * Investigates and reports on all accidents or incidents, within 24 hours of notification Knowledge/Skills/Abilities: * Demonstrated ability to successfully interface with a variety of organizational functions to get the job done. * Strong interpersonal, analytical, communication, and customer service skills. * Considerable negotiation skills. * Computer proficiency, including working knowledge of MS Office software. * Exposure to sales function preferred. * Considerable skills in management, human relations, and communication. Working Environment/Safety Requirements: * Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). * Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions. * Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. * Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance. Experience/Qualifications: * High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience. * Two years of service and route-based industry experience, with proven track record for growing customer accounts * Previous profit and loss accountability and/or contract-managed service experience preferred * Significant customer interface and service experience * Production planning, maintenance, or warehouse operations experience preferred. License Requirements/Certifications: * Driver's license * Automobile insurance on personal vehicle * Meet minimum DMV/MVR points per company policy * Successful completion of criminal background, motor vehicle record, and drug screen checks. Location: 700 Industrial Blvd NE Minneapolis, MN 55413 Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $72,000 to $89,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes a bonus.

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Location:** **Minneapolis, MN 55413** **Overview:** The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory's service, safety, and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. **Responsibilities/Essential Functions:** + Promote and sustain a safety culture + Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory + Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager + Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs + Assist in the new account installations as directed by Service Manager and/or General Manager + Manages day to day activities of customer service program(s) for the territory + Visit all required customers each quarter to review growth and service opportunities + Ensure RSRs respond to and resolve all service requests timely + Sets clear expectations for customer service and leads by example + 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up) + Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously + Negotiate and secure renewal agreements with existing customers that protect pricing and profitability + Recruit, select and hire Route Sales employees + Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement. + Delivers and participates in training to ensure customer retention and service goals are met + Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution. + Attend meetings and complete necessary administrative work to improve customer satisfaction + Coordinate collections for accounts receivable + Protect and manage merchandise control processes + Investigates and reports on all accidents or incidents, within 24 hours of notification **Knowledge/Skills/Abilities:** + Demonstrated ability to successfully interface with a variety of organizational functions to get the job done. + Strong interpersonal, analytical, communication, and customer service skills. + Considerable negotiation skills. + Computer proficiency, including working knowledge of MS Office software. + Exposure to sales function preferred. + Considerable skills in management, human relations, and communication. **Working Environment/Safety Requirements:** + Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). + Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions. + Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. + Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance. **Experience/Qualifications:** + High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience. + Two years of service and route-based industry experience, with proven track record for growing customer accounts + Previous profit and loss accountability and/or contract-managed service experience preferred + Significant customer interface and service experience + Production planning, maintenance, or warehouse operations experience preferred. **License Requirements/Certifications:** + Driver's license + Automobile insurance on personal vehicle + Meet minimum DMV/MVR points per company policy + Successful completion of criminal background, motor vehicle record, and drug screen checks. **Location** : 700 Industrial Blvd NE Minneapolis, MN 55413 **Benefits** : Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. **Compensation** : The salary rate for this position ranges from $72,000 to $89,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes a bonus. **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Legal Service Expert is responsible for ensuring the accurate and timely processing of legal documents in compliance with state and federal regulations. This role serves as a key liaison between internal teams and external parties, providing updates, resolving issues, and driving process improvements. Additionally, the position supports client account maintenance and contributes to firm-wide and team-level operational enhancements. Key Responsibilities Legal Document Processing Complete processing of legal documents received, including but not limited to subpoenas, garnishment papers, tax levies, summons, support orders, and information requests. Review all documents in their entirety and execute requested actions in compliance with state and federal regulations and company procedures. Maintain accurate and detailed record-keeping for all processed documents. Legal Response Development Develop and maintain standardized legal response templates to ensure consistency and compliance. Respond to judicial requests promptly while adhering to internal corporate and legal policies. Bankruptcy Document Management Handle all company-received bankruptcy documents with precision and confidentiality. Respond to courts within required timeframes and ensure accuracy in completed documentation. Coordination and Communication Coordinate legal activities related to court-generated requests with corporate office employees, field personnel, courts, and agencies. Ensure compliance with legal requirements while safeguarding the confidential nature of all information. Required Qualifications Bachelors degree or equivalent (4-years) 0-1 years relevant experience Preferred Qualifications Strong problem solving skills; organizational and time management skills including ability to meet tight deadlines with high degree of accuracy. Excellent verbal, written and interpersonal communication skills demonstrated ability to maintain confidentiality/control of information. Possess a detail orientation Must be effective at working independently and part of a team, when required. Prior experience in reviewing and interpreting legal documents. Experience articulating legal requirements. Previous experience working as a legal assistant or paralegal, closely with courts and attorneys. #S&O About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated annual salary for this role is $54,400 - $74,800. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MN - Maple Grove U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - MN - Maple Grove Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses. The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team. Responsibilities Team Leadership: * Provide leadership, guidance, coaching and support to an assigned team * Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback * Foster a positive work environment that promotes teamwork, open communication, and continuous improvement * Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service Department Operations: * Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes * Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives * Maintain and ensure documentation and OneNote tools are up to date * Implement and enforce policies, procedures, and protocols related to patient services * Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction * Jump in to support the team on heavy volume days Customer Service and Patient Satisfaction: * Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect. * Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues * Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care * Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels Staff Development: * Identify training needs and facilitate ongoing professional development opportunities for team members * Provide coaching and mentoring to support the growth and career progression of individual team members * Foster a culture of continuous learning and encourage the sharing of best practices among team members * Develop meaningful goals and monitor progress. Write and deliver annual performance reviews Collaboration and Communication: * Collaborate with cross-functional teams to streamline processes and resolve issues * Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information * Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives * Maintain compliance with all appropriate regulatory requirements including HIPAA * Other duties/projects as assigned Qualifications Education & Experience Required: * Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered * 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena * Proven experience in a supervisory or leadership role within a healthcare or patient services setting Preferred: * Previous experience developing employees * Previous experience leading through change Knowledge & Skills * Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook * Able to build an inspiring team environment with an open communication culture * Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration * Ability to utilize data from metrics and key data points to drive department decisions * Solid ability to proactively identify issues and efficiencies and propose solutions * Strong presentation and training skills * Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics * Excellent leadership, coaching, and team-building skills * Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees * Ability to handle sensitive and confidential information with discretion * Strong problem-solving and decision-making abilities Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. US Pay Range $61,500-$86,205 USD To learn more about our Privacy Statement follow this link - ********************************************* To learn more about our California Privacy Notice follow this link - *****************************************************

Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Exempt Salary: $60,000 - $68,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits. Summary: As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic. The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: * Lead a team of Client Services agents that will support and service Osaic's orphaned accounts. * Set team goals, establish vision and take action to achieve goals. * Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives * Provide timely coaching, training, and total performance management * Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching * Assist with client services processing tasks as needed to ensure timely and accurate handling of requests * Support the client team chat channel, answering team member questions real time * Develop and maintain internal relationships * Identify and take responsibility for addressing operational and organizational challenges that impact the team * Effectively adopt changing business needs and guide employees through shifting priorities Basic Requirements: * Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals * Experience and comfort level with engaging and supporting the needs of clients with complex expectations * Exceptional oral and written communication skills with a strong attention to detail * Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication * Outstanding professional presence and positive customer service attitude * Successful track record of customer-centric decision making * Ability to cope with and persevere through frequent and unexpected changes * Excellent organizational skills, with the ability to handle multiple tasks Preferred Requirements: * At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition * Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience. * Completion of FINRA SIE exam. * FINRA Series 7 license, other FINRA licenses. Equal Opportunity Employer Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting. Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.

Part time position that would include afternoon/early evening to close (10:00pm); occasional weekends . The ideal candidate will have exceptional communication skills, a customer-first mindset, and a passion for problem solving. Key Responsibilities Handle customer complaints and escalations in a professional and effective manner Coordinate and help manage day-to-day customer service operations, ensuring timely and efficient service delivery Work closely with various internal departments to resolve customer concerns, ensuring consistency and high-quality service Process order, returns, and exchanges according to company policies Assist with training and development of cashiers and courtesy clerks Minimize company losses by performing and monitoring accurate cashiering, proper handling of products, and till management Ensure compliance with all relevant policies, procedures, and legal requirements Requirements Education & Experience High School Diploma or Equivalent Proven experience in a customer service or coordination role, preferably within a fast paced environment Skills & Competencies Must be able to speak, read and write the English language Strong problem solving abilities with a customer focused approach Strong organizational and multi tasking skills Ability to work effectively independently and as part of a team Desirable Qualifications Comfortable using Google Suite Working Conditions and Physical Demands Constant standing, use of hands, reaching, and communicating Frequent walking Occasionally need to stoop, kneel or crouch Occasional heavy liftings up to 25 pounds Fast paced, multi faceted environment Benefits Summary for Part Time Earned Safe & Sick Time Shift differentials for working Sundays & Holidays 10% discount at any Mackenthun's locations Referral bonuses Dietitian services Salary Description $18 - $20/hour