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  • Team Lead Surgical Services OR Full Time Days

    Delray Medical Center

    Customer Service Supervisor job in Delray Beach, FL

    The Team Leader in Surgery works collaboratively with physicians, anesthesia personnel, and other health team members to determine the patient's individual preoperative needs, serving as the main resource person for instrumentation, equipment, supplies, and procedures within the assigned surgical specialty. The Team Leader also assumes responsibility for the planning, implementation, and evaluating the effectiveness of patient care intraoperatively. In addition, he/ she will be knowledgeable about scrub and circulating duties and will participate in the on-call schedule as assigned. ********** Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
    $40k-73k yearly est. 11h ago
  • Customer Support Manager (Aviation required)

    Heico 4.5company rating

    Customer Service Supervisor job in Hollywood, FL

    ATI of HEICO is seeking a Customer Support Manager for an immediate full time direct hire position in Hollywood, FL. About the Role: The Customer Support Manager position directs and coordinates activities of sales and customer support for an FAA 145 Repair Station. Responsibilities: Participates in developing and implementing objectives for outside and intracompany sales and manages customer support. Identifies and pursues new sales opportunities, reviews RFQs, creates quotations, reviews invoices, and negotiates pricing and terms. Communicates delivery commitments to customers. Participates in budgeting for the organization. Develops and maintains training programs for sales and customer support personnel. Represents HEICO at industry and trade associations and shows to promote the organization and the product. Maintains customer and sales data. Responds to customer service issues in a timely manner. Creates effective customer service procedures, policies, and standards. Develops customer satisfaction goals and coordinates with the team to meet them on a steady basis. Implements an effective customer loyalty program. Maintains accurate records and documents all customer service activities and discussions. Assesses service statistics and prepares detailed reports on findings. Hires and trains future customer service Team Members. Manages the approved budget of the customer service department. Stays informed on the latest industry techniques and methods. Creates weekly customer status reports. Updates customer portal with requested information. Closes work orders and ships parts. Participates in weekly Production meetings. Required: EXPERIENCE: 5 years experience with customer support in a machining environment in aerospace, aircraft MRO, or military supply industries required. INDUSTRY EXPERIENCE REQUIRED! EDUCATION: Bachelor's Degree or equivalent combination of education and experience. Language: Excellent Communication skills; ability to effectively communicate to various levels within and without the organization. Spanish language is a plus. Computer Skills: Intermediate MS Office skills required (Outlook, Word, Excel). Organizational Skills: Strong organizational skills, strict attention to details, and ability to multitask and prioritize as necessary, with minimal supervisory direction. Must be flexible in handling multiple tasks. Continuous Improvement Mindset a must. Communication: Ability to communicate in a strong and effective manner. Interpersonal Skills: Must work well within a team environment and independently. Time Management: Must be flexible and able to multi-task in a time-sensitive environment. .
    $49k-80k yearly est. 12d ago
  • Customer Service Manager

    Dynamico

    Customer Service Supervisor job in Fort Lauderdale, FL

    We are looking for a Customer Service Manager to lead our passionate and dynamic customer support team. This role is perfect for someone who thrives in a fast-paced, tech-driven environment and is excited about creating impactful solutions for both customers and the business. As the manager, you will play a critical role in ensuring that our customers consistently receive exceptional service, while also helping drive continuous improvement within the team. Key Responsibilities: Team Leadership & Development: Lead, coach, and develop a high-performing team of customer service professionals. Ensure team members are equipped with the skills and resources they need to excel in every customer interaction. Customer Engagement: Oversee customer service operations, ensuring our customers receive timely, empathetic, and effective solutions. Resolve complex customer inquiries and issues, ensuring a seamless experience. Process Optimization: Implement and refine efficient workflows, utilizing the latest tools and technologies, to ensure a smooth and scalable service delivery. Identify process bottlenecks and provide innovative solutions to streamline operations. Quality Assurance & Performance Management: Ensure every customer interaction meets Dynamico's high standards by conducting regular audits, setting clear expectations, and providing ongoing feedback. Data-Driven Decision Making: Leverage customer data and feedback to identify trends, insights, and areas for improvement. Regularly report performance metrics and customer satisfaction levels to senior management. Collaboration: Work closely with the Product, Sales, and Marketing teams to align customer service initiatives with business objectives. Support cross-functional teams to drive customer-centric product development and communication strategies. Customer Advocacy: Be the voice of the customer within the company, ensuring their needs and feedback are consistently heard and acted upon. Requirements: Experience: 5+ years in customer service, with at least 2 years in a leadership role. Experience in a tech or SaaS environment is a plus. Education: Bachelor's degree in Business, Communications, or a related field (or equivalent experience). Leadership: Proven ability to lead, motivate, and coach a team to success in a customer-centric environment. Tech-Savvy: Comfortable using customer service software, CRMs (like Zendesk or Salesforce), and data analytics tools to drive team performance. Problem-Solving & Creativity: Strong analytical skills with a creative, customer-first approach to problem-solving. Communication: Excellent written and verbal communication skills with the ability to articulate complex issues in a simple and clear way. Adaptability: Ability to thrive in a fast-paced, rapidly evolving environment while maintaining focus on customer satisfaction and service excellence. Preferred Qualifications: Previous experience in a high-growth tech company or SaaS environment. Bilingual skills (Spanish, French, etc.) are a plus. Experience in implementing or improving customer service automation and self-service tools. What We Offer: Competitive salary and benefits package. Opportunity to work at the forefront of customer service innovation. Collaborative, inclusive, and flexible work culture. Professional development opportunities to advance your career. A chance to make a significant impact in a growing company. Ready to make a difference at Dynamico? If you're a passionate leader with a knack for customer satisfaction and a drive for continuous improvement, we want to hear from you!
    $33k-60k yearly est. 12d ago
  • Customer Success Associate

    Max Retail

    Customer Service Supervisor job in West Palm Beach, FL

    Max Retail is an online marketplace that connects over 2,500 brands and independent retailers to sell their excess inventory. Through Max Retail, unsold goods can reach a wide network of online and offline retailers, enhancing sell-through rates and inventory turnover for sellers. Role Description This is a full-time on-site role as a Customer Success Associate at Max Retail located in West Palm Beach, FL. The Customer Success Associate will be responsible for engaging with customers, providing support, ensuring customer satisfaction, focusing on customer retention, and utilizing analytical skills to enhance the overall customer experience. Who We Are Looking For: We are seeking a proactive and customer-centric individual who is passionate about delivering exceptional experiences. The ideal candidate is empathetic, detail-oriented, and dedicated to helping customers achieve their goals. This role requires strong communication skills, a problem-solving mindset, and a genuine desire to make a positive impact. What You'll Do: Build strong relationships with sellers, ensuring exceptional experiences and satisfaction. Activate new accounts on the platform and conduct detailed onboarding calls to familiarize retailers with our services. Train sellers on platform functionalities, tailoring solutions to meet their specific needs and goals. Manage and respond to customer inquiries, issues, and escalations with empathy, patience, and a proactive approach. Utilize CRM software and customer support tools to streamline processes and enhance customer interactions. Maintain accurate records of customer interactions, feedback, and resolutions for continuous improvement. Participate in ongoing training and development. Thrive in a fast-paced environment, demonstrating self-motivation, target orientation, and a positive attitude towards learning and growth. Contribute to a collaborative team environment, sharing insights, feedback, and ideas for improvement. Who You Are: 0-1 year of experience Customer-focused mindset with a passion for building relationships Excellent communication skills, both verbal and written Ability to understand customer needs and tailor solutions accordingly Strong problem-solving abilities and a proactive approach to addressing issues Detail-oriented and organized with the ability to manage multiple tasks simultaneously Patience and the ability to handle customer escalations with empathy and ease Collaborative team player with a positive attitude and willingness to learn Familiarity with CRM software and customer support tools is a plus Ability to thrive in a fast-paced environment Self-motivated and target-oriented Compensation: $50k base plus commission
    $50k yearly 14d ago
  • Customer Satisfaction Specialist

    Vaco By Highspring

    Customer Service Supervisor job in Oakland Park, FL

    Vaco is hiring for a Customer Satisfaction Specialist Schedule: Schedules could be 5 days 8 hours or 4 days 10 hours. Compensation: $25-$27/hour Provides outstanding service experience and ensures customers' expectations are consistently met and exceeded. DELIVERABLES & RESPONSIBILITIES Provides outstanding customer experience Goes above & beyond to build customer relationship with new & returning customers Responsible for inbound/outbound calls and written customer correspondence Provides technical support, and demonstrates solid knowledge and understanding of company products Maintains professional demeanor and customer focus at all times when representing the company Timely and accurately processes product, service orders, and RMA's Completes order transactions and forwards orders to be filled Provides effective admin support Assist with maintaining and organizing customer order and invoice files Assists with maintaining a cleaned and organized CS Dept Performs other duties as assigned Education, Experience & Skills Associates Degree and 2+ years of experience in customer satisfaction/and or sales; or equivalent combination of education, training, and/or experience Bilingual proficiency in English/Spanish highly desired (ability to write, speak fluently, and translate) Superior interpersonal and communications skills (oral & written) Electromechanical aptitude (highly desired) Customer service oriented , able to work in a fast paced environment while dealing with stressful situations Computer skills; email & general business software (e.g. MS Office, Outlook, PowerPoint, etc.) Intermediate to Advanced Data Entry skills, with attention to detail & accuracy Highly motivated and results oriented individual able to work independently and as a team Demonstrated efficient Time Management and Organization skills Demonstrated Analytical and Problem Solving/Resolution skills Intermediate Math and Reading Comprehension skills PHYSICAL DEMANDS & WORKING CONDITIONS Frequently required to stand, walk, and operate specified product equipment, telephones, and other office and technology equipment requiring gross and fine motor skills, and eye-hand coordination Frequently required to view detailed drawings or reports closely Requires routine and frequent meeting of critical deadlines and details, which may be stressful Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $25-27 hourly 9d ago
  • LTSS Service Care Manager

    Centene Corporation 4.5company rating

    Customer Service Supervisor job in Pompano Beach, FL

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. *** This position is field based with in-person visits to member homes or facilities required up to 75% of the time. 25% of the role is remote/home based. Candidates should reside in Pinellas County, FL to be considered for the role. *** Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner Performs other duties as assigned Complies with all policies and standards Education/Experience: Requires a Bachelor's degree and 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Pay Range: $26.50 - $47.59 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $26.5-47.6 hourly 2d ago
  • Customer Success Advocate

    V-Net Consulting Corp

    Customer Service Supervisor job in Hialeah, FL

    About the Role: At V-NET Consulting, our Customer Success Advocates are the strategic link between our clients and our technology team. This role is ideal for someone who understands the importance of both strong technical insight and exceptional client relationships. You will serve as a trusted advisor to your assigned accounts, helping them align their business goals with smart, scalable IT strategies. As a CSA, you'll work directly with business leaders, monitor the health of their environments, identify improvement opportunities, and ensure their IT infrastructure evolves in step with their organization's needs. You'll be just as comfortable leading strategic planning discussions as you are discussing IT concerns with technical teams. What You'll Be Doing: Build and maintain deep, consultative relationships with decision-makers and key stakeholders at client organizations. Understand the unique technology environment of each client and act as their internal advocate within V-NET. Proactively assess client satisfaction and address areas of concern with timely and effective solutions. Lead quarterly business reviews (QBRs) to present technology performance, risk analysis, and strategic recommendations. Collaborate with internal engineering and support teams to align service delivery with client expectations. Stay informed on emerging technologies and V-NET service offerings to recommend relevant enhancements or upgrades. Guide clients through changes in their technology landscape, including infrastructure refreshes, migrations, or cybersecurity initiatives. Act as a liaison between clients and V-NET project teams to ensure smooth planning and execution of initiatives. Help identify opportunities for new services or projects and coordinate with the V-NET sales and technical teams as needed. Maintain accurate documentation of client environments and strategic plans. Provide escalation support by understanding both client needs and internal processes to resolve issues efficiently. Who You Are: A problem-solver with strong business acumen and technical awareness. A communicator who can explain complex technology in a way that resonates with non-technical audiences. A relationship-builder who understands the value of trust, consistency, and responsiveness. An organized self-starter who can manage multiple client relationships and priorities simultaneously. Qualifications: Minimum 3 years of experience in IT consulting, account management, or a similar client-facing technical role. Prior experience working within an MSP or IT services environment is a plus. Excellent communication and presentation skills (written and verbal). Ability to translate technical concepts into business value. Bachelor's degree in a technical or business field preferred. Ability to travel to client sites.
    $31k-46k yearly est. 12d ago
  • Customer Service Associate

    Ttg Talent Solutions 4.5company rating

    Customer Service Supervisor job in Hialeah, FL

    Job Title: Customer Service Associate Schedule: Full-time Contract Type: Temp-to-Perm Pay Rate: $21/hour About the Role: Join a dynamic and established company in the apparel and custom promotional products industry, known for providing high-quality garments and branded merchandise to businesses, organizations, and events nationwide. As a Customer Service Representative, you will be the face and voice of the company, playing a vital role in ensuring customer satisfaction and maintaining long-term client relationships. This is an excellent opportunity for professionals with strong communication skills and a proactive attitude who are excited to work in a fast-paced production and distribution environment. Bilingual skills are a strong advantage due to the company's diverse client base. Responsibilities: Provide professional and courteous assistance to customers via phone, email, and in-person. Manage orders, inquiries, and complaints in a timely and accurate manner. Collaborate closely with production, shipping, and sales departments to ensure smooth order processing. Track orders, update clients on delivery timelines, and resolve issues that arise during the order lifecycle. Maintain detailed records of client interactions and transactions. Assist in inventory tracking and support internal logistics coordination. Qualifications: High School Diploma or equivalent required. 0-2 years of customer service or related experience, preferably in a manufacturing, logistics, or apparel-related environment. Excellent communication and interpersonal skills. Bilingual (English/Spanish or English/Creole) is a plus. Proficient in basic computer operations and Microsoft Office Suite. Strong organizational skills and the ability to multitask. Physical Requirements: Ability to lift up to 60 lbs using appropriate safety tools. Capability to stand and walk on cement floors for extended periods. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees. At ttg, "We believe in making a difference One Person at a Time," ttg OPT. IND1
    $21 hourly 60d+ ago
  • Customer Service Representative

    UNIK Media Group LLC

    Customer Service Supervisor job in Miami, FL

    Schedule: Mon-Fri, 9AM-6PM Compensation: $18-$20/hr + $500-$1,500/week commissions (top reps crush this) No Cold Calling. Zero Chasing. All Inbound. Tired of dialing for dollars? Every lead you touch is inbound-real people, real interest, real money. Our parent company OWNS the marketing agency, so you'll never run out of fresh opportunities. Unlimited pipeline. All you have to do is convert. We Don't Hire Average-We Hire Closers You have a 4-40 license (or want one-we'll get you there). You love winning, not whining. You know how to turn a warm lead into a raving fan. If you're just looking for another job, keep scrolling. If you want a seat at the table, keep reading. What You'll Do (No Fluff): Advise auto, homeowners & business owners on insurance-property, commercial, and more Quote, issue, and renew policies with speed and precision Cross-sell like a pro: flood, life, liability, you name it Own your accounts-answer, solve, close, repeat Stay organized and compliant. No hand-holding here You Bring: Active 4-40 license (FL) Don't have it yet? Prove you're hungry-we'll help you get licensed Bilingual (English & Spanish) Experience is a plus. Killer attitude is a must Sharp closer, smooth communicator, relentless follow-through Tech savvy and allergic to excuses What You Get: $18-$20/hr base (DOE) $500-$1,500/week in commissions (our top reps make more) Extra cash: • $15 per new account • $30 per cross-sell (auto, life, etc.) • $50 per client you refer All leads provided-every call is inbound, unlimited potential Full training & license support if you need it Real promotions. Earn your next level, don't wait for it No office drama, no dead weight-just a team of winners Ready to Stop Chasing and Start Winning? If you're hungry, coachable, and want a real shot at high earnings with a pipeline that never ends, let's talk. Apply now or DM me directly. We're hiring NOW-seats fill fast.
    $18-20 hourly 10d ago
  • Open Enrollment Services Representative

    The Davis Companies 4.7company rating

    Customer Service Supervisor job in Weston, FL

    Join a dynamic team as an Open Enrollment Services Representative in Weston FL, where you will play a vital role in enhancing employee experiences through exceptional customer service. This opportunity allows you to work with a leading provider of cloud-based payroll and benefits solutions, known for its innovative technology and commitment to employee engagement. Open Enrollment Services Representative 8:15am -5:30pm Monday through Friday (Hybrid 3 days in Office) Training- 9:30am to 6:30pm (2 to 3 weeks) Pay Rate: $20 to $23 Per Hour Contract Length: Through February 2026 Responsibilities: Provide best-in-class customer service skills with a proactive approach to create exceptional customer satisfaction. Work in a call center environment. Serve as the first point-of-contact for employees, addressing inquiries related to payroll and benefits enrollment. Learn and navigate Payroll and Benefits systems to effectively respond to end-user needs. Utilize various platforms including phone, email, and CRM systems to provide stellar support. Analyze issues to determine root causes and generate effective solutions. Qualifications: 1-3 years of customer service experience in a professional setting. Strong verbal and written communication skills with the ability to convey information effectively. Proven ability to manage customer expectations and handle sensitive situations professionally. Effective collaboration and time management skills in a fast-paced environment. Requirements: No planned time off for duration of the contract Minimum at home internet speed of 100 MBPS Download and 20 MBPS Upload Laptop must be hard-wired to Modem via Ethernet Cable (equipment is provided)
    $20-23 hourly 14d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer Service Supervisor job in Pembroke Pines, FL

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $25-45 hourly 33d ago
  • CRM Specialist

    Norwegian Cruise Line Holdings Ltd. 4.5company rating

    Customer Service Supervisor job in Miami, FL

    BASIC PURPOSE: Responsible for supporting CRM applications as well as aiding the implementation of new functionality and new systems. Support, analyze, and resolve critical production application issues as required. Perform application configuration and customization of CRM system/s (building screens, designing custom objects, developing workflows, etc.), including testing and evaluation to ensure quality and consistency. Execute data uploads into CRM system/s. Handle new user requests/setup. Participate in requirements elicitation and documentation process for system enhancements/projects. Develop, document, and execute test plans to assess the integrity and accuracy of solutions, CRM module functionality setups and modifications, enhancements, customizations, and patches. Develop and maintain end user training documentation and participate in delivering training to users as required. Maintain business process documentation and consider compliance in all business process analysis and redesign activities. Construct summary and detailed views in Salesforce.com (SFDC) for all CRM subject areas (campaign, lead, prospect, opportunity, pipeline, account, and revenue activities). Follow new releases, patches, and system updates of CRM system/s. Perform other job-related functions as assigned. KNOWLEDGE AND EXPERIENCE: EDUCATION: Bachelor's degree or equivalent business experience required. Certifications preferred: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, and/or Salesforce Certified Pardot Consultant. EXPERIENCE: Minimum 1 year of experience and general understanding of CRM Application principles. General understanding of the Salesforce.com Product catalog. Good understanding of the SDLC process. KNOWLEDGE & SKILLS: Proven analytical skills. Superb written and verbal communication skills as well as listening skills. Solid problem-solving skills as well as analytical and qualitative abilities. Ability to work under pressure and meet constantly changing timelines.
    $33k-53k yearly est. 18d ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    Customer Service Supervisor job in Boynton Beach, FL

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, learn and grow, and be a team player. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. Reporting to the Operations Manager this individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well-maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Departments: Operations Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Fight Hard to Win, Take Personal Responsibility, Be Optimistic and Have Fun, Learn & Grow, Be a Team Player) in all daily interactions and decision-making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with membership management and/or point of sale software, social media platforms, and Microsoft Office Suite. Requirements: Must successfully pass background check. Must Obtain a CPR certification within the first 30 days of employment. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise -- including supplements. Competitive pay plus vacation, holiday, and sick pay. Daily Pay offered - access your funds before payday. Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered! Employee referral program. 401(k) + Company matching! Schedule: 11:00 am -- 8:00 pm with a 1-hr break Days worked Mon, Wed, Thurs, Sat, Sun or Mon, Thurs, Fri, Sat, Sun If there isn't a position near you, don't be discouraged. Submit your application to eosfitness.com/careers or apply here to connect with the right manager and explore opportunities that match your skills and interests. Thank you for considering us, and we look forward to receiving your application. Job Type: Full-Time, non-exempt EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
    $16k-25k yearly est. 34d ago
  • Service Manager

    Vanquish Yachts

    Customer Service Supervisor job in Fort Lauderdale, FL

    Vanquish Service Manager Job Title: Service Manager Company: Vanquish Yachts Service Inc. Employment Type: Full-Time Salary: Competitive, based on experience About Us: At Vanquish Yachts, we don't just build yachts; we craft extraordinary experiences. We're a dynamic, innovative, and premium yacht manufacturer specializing in unique, high-performance yachts and chase boats for discerning and demanding clients. Our mission is to push the boundaries of luxury and innovation, creating unforgettable moments for those who demand the exceptional. Roles and Responsibilities Oversee the daily operations of the service department, ensuring efficient and effective workflow. Develop and implement service department policies, procedures, and quality standards. Coordinate with clients to understand their service needs and ensure those are met with the highest level of satisfaction. Manage and mentor a team of service technicians and engineers based on boats specs, providing training and support as needed. Ensure the availability of tools necessary for service operations. Develop and monitor the service department budget, ensuring financial objectives are met. Work closely with other departments to improve overall service delivery and customer experience. Stay updated on industry trends and implement best practices within the service department. Process received requests for work orders, purchase orders, and changes or cancellations directly from customers. Respond immediately to customer inquiries/information needs and provide positive, courteous service to customers. Prepare quotations for service work and other repairs and reviews with the Service Manager prior to submission to customer. Maintaining job database information and ensure that service reports, documents and certificates are uploaded in our Service Field management Software Process expense reports and track any expenses from the service department operation Maintain service team members work schedules/calendar. Customer Satisfaction follow up. Work in accordance with our Engineers and Project Managers in NL on technical issues Works flexible hours if requested. Work well with our equipment's and systems services representatives. Assist sales during Boat Shows or other activities as needed. All tasks shall be carried out in conformity with the company strategies and goals as described. Must be familiar with work estimation, invoicing, order taking. Other duties as assigned. Qualifications and Education Requirements Bachelor's degree in Business Administration, Mechanical Engineering, or a related field; or equivalent experience. Deep technical skills for troubleshooting and problem solving boats for boats from 40 ft to 115 ft Relevant working experience can compensate for education level. Proven experience in a managerial role within the marine Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in service management software and tools. Strong problem-solving skills and attention to detail. Passion for the yachting industry and commitment to delivering exceptional customer service. Strong General knowledge of the marine trades Technical background in Maritime services environment A thorough working knowledge of Microsoft Office and ability to learn specific computer software and processes Ability to coordinate multiple jobs simultaneously while maintaining efficiency and expectations. Proficient telephone communications required. Excellent organizational, administrative and communication skills together with an ability to deliver a high standard of customer service is mandatory. Ability to professionally and respectfully mitigate/resolve arising issues or conflicts with peers and customers. Experience in planning and coordination of personnel off-site. Fluent English speaking and writing is required. Spanish is a plus. Why Join Us: Be part of a trailblazing company that values creativity, quality, and innovation. Thrive in a dynamic and supportive environment with ample growth opportunities. Play a pivotal role in our quest to greatness, expanding our presence in the US market.
    $40k-70k yearly est. 32d ago
  • Guest Services Manager

    Canadian Executive Search Group (USA) Inc./Division of Arrow Group of Companies 4.5company rating

    Customer Service Supervisor job in Davie, FL

    AWS/CES is looking for a Guest Services Manager Davie, FL | Direct Hire | Starting at $62,000+ | Maritime Industry We're seeking a professional and organized Guest Services Manager to lead front desk operations and ensure outstanding guest experiences. This is a full-time, direct-hire opportunity with a stable schedule and excellent benefits. Schedule: Monday-Friday | 8:00 AM - 5:00 PM Compensation: $62,000+ annually (based on experience) + full benefits 🔹 Key Responsibilities: Serve as the first point of contact for all guests, visitors, and callers Oversee day-to-day front desk operations and administrative tasks Support marketing efforts through social media, email outreach, and event coordination Maintain accurate CRM and guest records ( Salesforce experience preferred ) Help plan and execute guest appreciation and company events Monitor office and kitchen supply inventory and restock as needed Address guest concerns with professionalism and care 🔹 Requirements: Bachelor's degree (preferably in Hospitality or related field) At least 2 years of reception and office administration experience Proficiency in Microsoft Office; Salesforce/CRM experience a plus Strong communication, multitasking, and customer service skills Maritime industry experience is a plus If you're ready to lead with hospitality and make a lasting impression, apply now to join a company that values service, efficiency, and team collaboration. Please send your resume to ************************************
    $62k yearly 9d ago
  • Service Manager

    Greenway Automotive

    Customer Service Supervisor job in West Palm Beach, FL

    Greenway West Palm Beach Kia is looking for a Service Manager to manage our growing Service Department. Candidates must have previous service management experience on high volume stores. KIA experience is a plus. A Service Manager candidate should have a broad-based knowledge in the day to day operations of a dealership service department and the personality to motivate, train, lead, and monitor the performance of service professionals. You should be experienced and aware of the latest customer service practices and be a persistent problem solver. A qualified candidate must also be able to deliver exceptional value and satisfaction to our customers on a continuous basis to promote revenue growth in line with targeted business and financial objectives. RESPONSIBILITIES: Ensure that our customers receive prompt, courteous, and effective service Take ownership of the customer's experience by listening to their needs and assist in addressing their issues Spend quality time building relationships with the customer Serve as a liaison between technicians, service advisors, and customers Oversee the inspection of automobiles to identify faulty components and facilitate a process for repairs Stay updated on parts inventory to ensure availability for required repairs Know the product and be able to answer characteristic and operational questions regarding the customer's vehicle Hire, train and evaluate the productivity of the service department staff in order to acknowledge efficient employees and guide those who are under-performing Supervise the activities of the department staff to ensure efficient job performance and compliance with environmental laws and regulations Performs other duties as assigned BENEFITS: Competitive Pay Paid Vacation Employee Purchase and Service Discounts Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan Professional Working Environment QUALIFICATIONS: Five years of dealer-level or large facility manager experience preferred CDK experience, preferred Broad scope of automotive mechanical knowledge Experience in supervising and managing staff Neat, clean, and professional appearance Pleasant/friendly demeanor and an outgoing personality Highly professional and dependable Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Excellent interpersonal skills to interact professionally with customers, vendors, and staff Basic computer and internet skills Unrestricted driver's license and clean driving record Able to drive both automatic and standard-transmission vehicles
    $41k-70k yearly est. 9d ago
  • Customer Experience Specialist - Yardbird

    Best Buy 4.6company rating

    Customer Service Supervisor job in Palm Beach, FL

    As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer questions regarding our product and services and make professional recommendations. Our sales approach is professional, effortless, and relaxed. Ultimately, you'll ensure that customers leave our store satisfied with their experience. This role takes place at a Yardbird premium outdoor furniture showroom. This standalone store is separate from Best Buy's larger retail locations. What you'll do Greet all customers and be friendly and helpful. Make the best first impression Serve as an expert on all things patio furniture by providing accurate, up-to-date information to our customers including product features, pricing, delivery, warranties and returns Process orders in person and over the phone Monitor inventory levels and be aware of items with low or no inventory Follow up with potential customers via telephone and email and online chat function Occasionally assist at our trade shows, inviting people to our booth Basic qualifications Ability to work successfully as part of a team Preferred qualifications 1 year of sales, customer service or retail experience Hands-on experience with POS transactions Ability to work flexible hours including evenings, weekends and holidays Expert communication and interpersonal skills Ability to work in high-pressure situations Excellent organizational and time management skills What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us At Yardbird, we're a group of hard-working, passionate individuals disrupting the outdoor furniture industry. Our retail showrooms help our customers elevate their outdoor living spaces with high-quality, sustainable products. As part of Best Buy Co. Inc. , our culture is built on deeply supporting and valuing our amazing employees. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™ Best Buy is an equal opportunity employer. PIQ1 Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part time PandoLogic. Category:Sales, Keywords:Sales Representative, Location:Palm Beach, FL-33480
    $31k-35k yearly est. 4d ago
  • Private Client Associate

    5 Legal

    Customer Service Supervisor job in Miami, FL

    Job Description A leading international law firm and top 100 Am Law firm seeks an associate to join their Private Client Practice Group. The ideal candidate must have experience in drafting standard and sophisticated estate planning documents. Domestic and international tax planning (including estate, gift, generation-skipping transfer, and income tax planning). Estate and trust administration and charitable planning. Excellent writing, research, and analytical skills, along with a strong academic background. Must be admitted to the Florida bar.
    $35k-65k yearly est. 60d+ ago
  • Mid-Level Private Wealth Services Associate Attorney

    Direct Counsel

    Customer Service Supervisor job in Fort Lauderdale, FL

    Job DescriptionLocations: Fort Lauderdale, Miami, West Palm Beach, Tampa Direct Counsel is seeking a Mid-Level Private Wealth Services Associate to join a premier firm's Private Wealth Services Practice in South Florida. This is an excellent opportunity for an experienced attorney to work on sophisticated succession and tax planning matters for individuals and closely held businesses in a collegial and supportive environment. Key Responsibilities: Provide comprehensive estate planning, tax, and business succession strategies for individuals and businesses. Advise on corporate, LLC, partnership, and estate planning for closely held and family-owned businesses. Draft complex legal documents to support succession and tax planning needs. Qualifications: LL.M. in Taxation is required. Florida Bar Membership is mandatory. Exceptional academic credentials. Strong drafting skills and experience handling complex legal matters. Ideal Candidate Attributes: A detail-oriented professional with the ability to manage sophisticated legal transactions. A collaborative team player with a commitment to delivering excellent client service. Compensation: Salary range: $260,000 – $390,000 (based on qualifications and experience). Why Join Us: Work within a collegial atmosphere that values professional growth and advancement. Contribute to a highly respected Private Wealth Services Practice with tangible opportunities for career development. This role offers an exceptional opportunity to build your career within a well-established private wealth practice while making a meaningful impact on clients' business and estate planning goals.
    $26k-45k yearly est. 52d ago
  • Manager Customer Service III

    Chewy, Inc. 4.5company rating

    Customer Service Supervisor job in Hollywood, FL

    Our Opportunity: Chewy is seeking a Senior Operations Manager for Core Operations to lead through complexity with clarity, precision, and accountability. This role requires a strategic operator who can translate high-level objectives into cross-functional execution. To succeed, this leader must be decisive in ambiguous environments and capable of guiding others through change. They set the tone for adaptability by reinforcing shared understanding, and ensuring teams stay connected to both outcomes and each other. This leader is ultimately responsible for performance - designing how work gets done, shaping the systems that drive results, and ensuring progress is measured and understood. Their leadership must be extended through others by building coaching muscle, deepening accountability, and strengthening judgment at every level. Above all , this role calls for someone who centers people and customers on every decision. They build durable structures for development and recognition, challenge leadership to grow through feedback, and build high-trust partnerships that elevate service and experience across the business. What You'll Do: Strategic Execution and Operational Leadership Owns the execution of Customer Care strategies by aligning cross-functional priorities, applying first-principles thinking to remove friction, and balancing capacity to deliver scalable, high-impact experiences. Guides teams through shifting priorities by modeling adaptability, driving alignment through shared mental models, and serving as a consistent steward of clarity during ambiguity and change. Acts as the senior-most operator responsible for performance outcomes, applying systems thinking to generate insights, inform decisions, and drive progress toward objectives and key results (OKRs). People Development and Performance Enablement Sets clear standards for growth, recognition, and engagement to ensure development and connection remain central. Owns the cultivation of a people-first, customer-centric culture for up to 300 Team Members by embedding leadership behaviors rooted in feedback loops and shared accountability. Leads a team of experienced leaders by strengthening their decision quality through probabilistic thinking, reinforcing ownership of outcomes, and advancing coaching effectiveness to sustain high performance within a dynamic environment. Establishes performance management mechanisms that enable consistent coaching, transparent feedback, and visible progress against OKRs across all leadership levels. Uses inversion to proactively identify failure points in leadership development, refining onboarding and coaching strategies to prevent common breakdowns in capability or culture. Systems Thinking and Partner Engagement Builds and inspect repeatable mechanisms that equip teams to navigate critical processes, distill complexity into clarity, and translate knowledge into consistent execution. Synthesizes insights across people, tools, and workflows to identify root causes, inform continuous improvement, and shape scalable technology enhancements; translates findings into concise narratives that align stakeholders and drive execution. Strengthens operational outcomes through structured partnerships: aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer-impacting trends with QA. What You'll Need: 5+ years of experience in operations, customer experience, or a related field, including 3+ years leading leaders-of-leaders in a high volume, multi-channel support environment. Multi-channel contact center experience, with current or previous people leadership experience of 5+ years. Deep understanding of performance management systems, including coaching frameworks, accountability models, and feedback mechanisms that scale across leadership levels. Experience using mental models to guide decision-making and solve ambiguous or complex problems. Exceptional written and verbal communication skills, including the ability to craft executive-ready documentation and lead conversations that drive clarity and alignment. The ability to thrive in fast-paced, constantly evolving environments, while maintaining calm, focus, and execution discipline. Experience working across matrixed teams and influencing without authority to build alignment and drive results. Strong analytical mindset with experience in data validation, metric development, and actionable performance insights, interacting with tools like Power BI, Tableau, and speech-to-text analytics. Strong AI/NLP query and prompting skills and experience to explore solutions from multiple data sources. Candidate must be flexible with scheduling as the position could include evenings, weekends, and some holidays. Position may require travel. Why Chewy Customer Care: We Create Well-Being and Belonging You show up with empathy and compassion, creating a workplace where your team feels valued, supported and empowered to thrive. We Invest in Growth and Development You develop and prepare people with opportunities to stretch their skills, explore new roles, and build a meaningful career. Growth is more than moving up…its moving forward. We Recognize and Appreciate You make people feel seen, from daily wins to big milestones, you acknowledge and celebrate their effort, heart, and results. We Give a Voice to our Team Members You listen to their feedback to use it to shape the way we work. Through open dialogue and mutual respect, you build a culture where insights drive improvements your team and our customers. We Do Meaningful Work The work you do is vital to delivering the care and trust our customers now rely on. This team is the heart of Chewy's award-winning brand and the work you do matters - it makes Chewy, Chewy Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact **************. To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
    $27k-38k yearly est. 21h ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Coral Springs, FL?

The average customer service supervisor in Coral Springs, FL earns between $28,000 and $58,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Coral Springs, FL

$40,000

What are the biggest employers of Customer Service Supervisors in Coral Springs, FL?

The biggest employers of Customer Service Supervisors in Coral Springs, FL are:
  1. Wawa
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