Customer Service Specialist 1
Customer Service Supervisor job 43 miles from Corvallis
Role Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential Responsibilities * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
* Other duties as assigned
Qualifications
* High school diploma or GED required.
* Bachelor's degree preferred.
* 0 - 2 years of related experience and/or training.
Recology Offers
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
Recology Benefits May Include
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
Supplemental Information
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
Customer Engagement & CDP Manager
Customer Service Supervisor job 26 miles from Corvallis
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full revenue potential of our Customer Data Platform (CDP). With multi-million-dollar growth revenue goals for the fiscal year, this role will drive personalized customer journeys, optimize engagement strategies, and align with Marketing and Commercial teams to meet ambitious financial targets through a best-in-class personalized shopping experience with tailored content. (We are not trying to be an Amazon or Best Buy product catalogue, we are trying to be a shopping destination)
This high-impact position will be responsible for setting and delivering against revenue goals, managing a P&L connected to CDP initiatives, and ensuring Logitech maximizes both global scalability and regional value. The ideal candidate will bring deep years of experience in e-commerce, a strong background in CDPs (preferably Salesforce), and expertise in managing strategic metrics like customer lifetime value (LTV) and performance-based KPIs.
Key Responsibilities
Revenue Ownership & P&L Management:
+ Own revenue targets directly tied to CDP activity, shaping strategies to achieve multi-million-dollar goals.
+ Build, monitor, and manage budget for CDP initiatives, ensuring alignment with global e-commerce marketing and operational objectives.
+ Collaborate with regional and global commercial teams to set financial goals and deliver strategies tailored to diverse customer bases and market dynamics.
CDP Strategy & DTX CDP Roadmap Ownership:
+ Take ownership of Logitech's CDP strategy, ensuring optimal adoption and driving efficiencies across global e-commerce operations spanning 130+ websites in over 20 languages.
+ Develop and own the DTX CDP roadmap, aligning with Logitech's global objectives and identifying key milestones, dependencies, and compliance requirements.
+ Partner with cross-functional teams (CRM, content marketing, paid media, and technical teams) to align data-driven strategies and ensure seamless collaboration focused on enhancing DTX goals and touchpoints, ensuring buy-in and alignment across teams.
+ Build scalable frameworks for customer journeys and personalized experiences tailored to diverse regional needs, leveraging AI-driven automation to reduce costs and improve performance.
+ Monitor progress, manage risks, and adjust the roadmap as needed to maintain accuracy and strategic relevance.
Technical Leadership & CDP Optimization:
+ Serve as the subject matter expert for Salesforce CDP, including Marketing Cloud, and Data cloud, as well as integrations with external systems.
+ Lead the implementation and optimization of CDP workflows, ensuring seamless integration of data sources for a unified customer view across all platforms.
+ Partner with Analytics team to implement data governance practices to ensure data privacy and security while adhering to corporate and divisional compliance policies.
+ Leverage the CDP to activate customer data for personalization, targeted campaigns, and improved customer service.
AI-Driven Innovation & Efficiency
+ Incorporate AI technologies into CDP strategies to streamline processes, accelerate campaign speed, and generate personalized content at scale.
+ Identify opportunities for automation and data intelligence to drive measurable improvements in efficiency across digital touchpoints.
+ Continuously evaluate emerging technologies and trends to enhance CDP capabilities and maintain Logitech's competitive advantage in e-commerce innovation.
Collaboration & Cross-Functional Impact:
+ Be a strong project manager to partner closely with CRM and content marketing teams to align CDP-powered strategies with overarching customer engagement and personalization goals.
+ Act as the technical and strategic bridge between sales, marketing, IT, and other key teams, ensuring cross-functional collaboration on CDP initiatives.
+ Educate stakeholders on CDP capabilities and drive adoption to ensure maximum utilization of the platform across departments.
Customer Engagement & Relationship Building
+ Operationalize personalized journeys to deepen long-term customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV).
+ Advocate for customer-centric decision-making across all interactions, ensuring every touchpoint aligns with broader goals for loyalty and retention.
Performance Measurement & Continuous Improvement:
+ Focus on KPIs tied to efficiency across DTX touchpoints and lifetime customer value (LTV) metrics, ensuring strategies prioritize both immediate revenue opportunities and long-term growth.
+ Partner with Analytics team to ensure operational efficiency, digital touchpoint effectiveness, and increasing lifetime customer value (LTV).
+ Use Salesforce reporting tools to analyze CDP-driven initiatives and measure ROI, providing actionable insights to refine strategies through ongoing optimization.
+ Continuously evaluate emerging technologies and industry best practices to improve long-term customer relationships and maximize revenue opportunities.
+ Surface insights and identify opportunities where we can extract more revenue from the CDP & customer journey within existing and new initiatives
Qualifications
+ Experience: 10-15 years in e-commerce, with strong expertise in customer engagement, global operations, and driving long-term customer relationships.
+ Salesforce Proficiency: Advanced knowledge of Salesforce CDP, Sales Cloud, Service Cloud, Marketing Cloud, and data integration practices.
+ Leadership: Demonstrated ability to develop and execute strategic roadmaps, manage cross-functional teams, and prioritize goals effectively.
+ Technical Expertise: Deep understanding of customer data flows, governance, and activation for personalized customer engagement campaigns.
+ AI Knowledge: Experience integrating AI-driven tools into workflows for personalization, automation, and efficiency.
+ Strategic Focus: Strong analytical skills for measuring LTV, optimizing touchpoints, and turning insights into scalable strategies.
+ Experience managing large-scale e-commerce operations with multiple regions, languages, and cultural considerations.
+ Familiarity with multi-channel engagement strategies, customer loyalty metrics, and revenue-driving frameworks.
+ Proven ability to drive adoption of CDPs and related platforms across diverse teams and departments.
Compensation:
This position offers an annual base salary typically between $ 93000 and $ 175000. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.
\#LI-SN1
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.
Crisis Services Supervisor (ON-CALL )
Customer Service Supervisor job 38 miles from Corvallis
Hourly Wage: $50.00
Lane County Behavioral Health - Mobile Crisis Service Team is looking for dynamic individuals to join our behavioral health leadership team as ONCALL Crisis Services Supervisors. These positions offer support for our Mobile Crisis Service (MCS) which was created to better serve individuals in behavioral health crisis across our county. These skilled supervisors provide clinical and operational support to the responder teams.
Specific personnel duties include supporting supervision the day to day operations of the team and interacting with individuals with whom we provide services. These positions will provide or ensure the provision of a work schedule for members of the MCS that will provide for 24-hour/365-day crisis response services at a level that maintains a continuity of coverage according to contractual requirements. They will provide backup crisis intervention/crisis response services as a member of the MCS, as necessary, in order to ensure the appropriate continuity of care levels are maintained.
Lane County Behavioral Health is looking for dedicated individuals who are focused on solutions, with a passion to serve and who are driven to connect. These positions do require possession of one of the following Oregon Health Licensures: Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Psychologist or Licensed Marriage and Family Therapist.
About the Division
Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.
Find out from Lane County Employees How it is to Work for the Behavioral Health Division!
Schedule: This positions schedule requires that you commit to working at least two shifts monthly, which may include holidays/weekends. Current shifts are Monday - Friday from 6:00 a.m. - 3:00 p.m. and 7 days a week between 2:00 p.m. - 11:00 p.m. As the program expands to 24-hr coverage, there will be the opportunity to take on NOC shifts as well. These positions include community-based work and related travel for routine job tasks.
*This is a non-represented position*
*Extra Help employees may work up to a maximum of 520 hours per fiscal year beginning July 1, 2025 and ending June 30, 2026.
QUALIFICATIONS
Education:
Master's degree in psychology, counseling, social work, or a related field.
Experience
Four years of experience providing behavioral health services, including at least one year of experience in a supervisory, management, or leadership role;
Or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Special Requirements:
Oregon Health Licensure required: Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Psychologist or Licensed Marriage and Family Therapist
NPI
Transcripts
Diploma
CV or Resume
Preferred Qualifications:
We are seeking licensed candidates with a Master's degree in Behavioral Health AND professional level supervisory experience, which includes evaluative, analytical and planning work in a Behavioral Health treatment setting.
Experience overseeing and implementing treatment service and delivery.
Experience facilitating complex information with community partners, such as Mental Health Courts, Acute Care/State hospitals, Jails, Parole and probation and correctional facilities.
Experience demonstrating technical knowledge relating to Behavioral health treatment systems and programs to include research-based and effective treatment services.
Experience managing systems and/or organizational development;
Experience developing communication plans to maintain positive relationships with public and private entities.
Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.
Notes:
This position is subject to a full criminal offender information record check.
Offers of employment are contingent upon consenting to and successfully passing a drug screening test.
Please note that as part of the screening process, Lane County will verify license and certification status.
DRIVER'S LICENSE
Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
CLASSIFICATION DETAILS
Behavioral Health Clinical Supervisor Classification Details
SUPPLEMENTAL INFORMATION
Selection Process
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information
Customer Support Representative
Customer Service Supervisor job 26 miles from Corvallis
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all PacificSource products. Conduct appropriate research and follow-up for prompt resolution of disputed claims.
Essential Responsibilities:
Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor.
Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products.
Analyze customer's inquiries and determine correct steps for resolution, interpret benefit information, and claims processing accuracy. Keep resource information up to date and well organized.
Work efficiently in multiple systems simultaneously while effectively utilizing critical thinking and problem solving skills.
Document calls in a clear and consistent manner in computer system.
Conduct appropriate research, take ownership and follow through for prompt resolution of disputed claims.
Relay information to appropriate departments and personnel using established communication channels and procedures.
Make outbound calls to members as necessary dependent upon current outreach campaign.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Be aligned with PacificSource company values.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
SUCCESS PROFILE
Work Experience: One-year medical insurance, other healthcare related field, call center or customer service experience required. CPT/ICD-10 coding preferred.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred. Proficient computer skills, typing, and 10-key required. Strong written and verbal communication skills.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Transportation Services Supervisor
Customer Service Supervisor job in Corvallis, OR
Plan, coordinate, direct, and supervise all operations and programs related to the City and Benton County public transit systems, the Corvallis Municipal Airport, and the active transportation and parking programs, ensuring safe, continuous and cost effective operation consistent with local, State and federal regulations. These tasks are illustrative only and may include other related duties.
Full-Time, non-represented
Management Exempt position
12-month probationary period
Must meet all qualifications and requirements as listed in the position description.
Essential Functions
Plans, directs, and coordinates the resources necessary for continuous and safe operation of diverse City's public transportation programs, maintenance, and repair of transportation infrastructure for areas of responsibility including but not limited to the airport, active transportation, transportation demand management, City and County transit systems, and public parking.
Effectively supervises assigned staff. Performs personnel duties such as selection, coaching/mentoring, training, employee/labor relations, evaluating performance, succession planning, discipline and termination. Creates and maintains an effective work environment by communicating goals and expectations for staff performance, counseling employees as appropriate, and supporting employee engagement efforts.
Develops, implements and monitors operational, maintenance, and programmatic work plans, processes and procedures to achieve work group objectives and performance measures.Develops goals, objectives, policies, and programs to minimize service down time or service interruptions for areas of responsibility.
Evaluates effectiveness of services and programs, and recommends improvements and modifications. Researches regulatory developments and formulates strategies to meet operational, maintenance, and programmatic requirements. Provides quality assurance management. Forecasts and plans for short- and long-range operations and maintenance needs.
Participates in planning and design review related to program areas to include evaluation, research, and recommendations for improvements.
Plans, coordinates, manages and/or participates in technical projects and studies related to areas of responsibility. Develops and implements requests for proposals, contract documents, plans, specifications, special projects, and bid documents.Conducts cost analysis on purchasing and contracting alternatives. Prepares purchase orders. Negotiates service contracts, administers contract requirements, and manages budgets associated with contract work. Communicates and collaborates with contractors, stakeholders, and other organization staff working on projects.Resolves performance issues with contractors.
Writes, or directs the writing of grants; administers grants for capital, operational, and programmatic projects within program areas. Manages multiple complex project funding sources and budgets and ensures compliance with reporting requirements of grant funders.
Ensures accuracy of reports to regulatory agencies, such as the National Transit Database reporting; directs staff in grant monitoring, reporting, and audit management. Responsible for development of programmatic policies and procedures such as Title VI plans, Transit Asset Management Plans, and Transit Safety Plans.
Develops, manages, and monitors the budget for assigned budget area. Establishes and monitors appropriate department financial measures. Interprets and uses financial data to make informed business decisions.
Monitors and coordinates purchasing of materials, equipment and supplies to comply with purchasing policy guidelines and to remain within established budgetary constraints.
Provides expert consultation, assistance, technical advice, and support to the Division Manager, Department Director, and City Manager.Participates in division planning and coordination.
Writes letters, memoranda, technical documents and reports related to the operation, strategic planning and management of areas of responsibility.Develops or directs the development of technical information resources, project data and historical reference files.
Functions as a team member in the management and operation of assigned program areas. Provides technical and operational input for improvements to program areas; provides technical guidance to ensure highly productive and effective work teams and programs. Demonstrates understanding and good judgment in the evaluation of complex technical and/or financial information and alternatives related to program and policy development. Coordinates activities with other supervisors, managers and work groups.
Effectively promotes and supervises a safe work environment. Complies with all safety rules and performs work in a safe manner. Ensures staff maintains a safe working environment in compliance with federal, State, and City health and safety guidelines and regulations.
Manages and evaluates safety and security policies and procedures.Investigates accidents and claims and implements modifications as required. Conducts staff safety meetings and ensures safety inspections are conducted as required.
Maintains knowledge base to communicate, administer and ensure program area compliance with all State and federal programs and regulations including those of the Federal Transit Association, Federal Aviation Administration, as well as the Americans with Disabilities Act (ADA) and all other applicable rules and laws. Monitors industry best practices and State and federal legislative proposals that may affect program areas.
Communicates with the public, local officials, advisory commissions, transportation planning organizations, other municipalities, the Oregon Department of Transportation, the media, regulatory agencies and other City departments on matters related to assigned areas of responsibility. Develops and provides public information and educational services.
Participates in and represents the City at technical conferences, professional organizations and public meetings. Serves on technical/project advisory committees for local and statewide projects in matters related to program areas. Serves as a liaison to consultants, engineers, property owners and regulatory agencies in matters related to assigned areas of responsibility. Answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints.
Maintains training and expertise in National Incident Management System (NIMS). Participates in emergency management operations (EOC). Mobilizes staff and resources to address emergency response efforts.
Responds to emergency calls during business hours and after hours and coordinates emergency response activities. Performs as the on-call supervisor on a rotating basis for after-hours response to customer needs and emergencies. When performing the on-call supervisor duty rotation, must respond to calls via phone within 10 minutes. If an emergency, or potential emergency, situation requires it, may be placed on-call and expected to respond on site within 60 minutes.
Attends meetings and/or serves on a variety of City committees and task teams.
Attends training necessary to implement City safety standards.
Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.
Complies with all Administrative Policies.Performs work in accordance with Council Policies and Municipal Code sections applicable to the position.
Represents the City of Corvallis by responding to the public, community members, its employees, and others in a prompt, professional, and courteous manner. Regards everyone, internal and external, as a customer and delivers the best service possible in a respectful and patient manner.
Maintains effective work relationships.
Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.
Operates and drives a motor vehicle and/or truck safely and legally.
Qualifications and Skills
Education and Experience
Bachelor's degree from an accredited college or university in Urban or Transportation Planning, Business Administration, Public Administration, Management or related field and at least three years of professional experience implementing or managing the operation of urban transit systems, airports, active transportation programs or parking programs.
At least three years of work experience in an increasingly responsible supervisory or leadership capacity.
Experience working in the public sector or a government agency preferred.
Knowledge, Skills and Abilities
Knowledge of and ability to interpret and apply applicable local, State, and federal regulatory requirements related to program areas.
Knowledge of principles of supervision and human resource practices, budgeting and record-keeping.
Ability to work under time constraints, manage evolving situations, perform multiple tasks effectively, evaluate and motivate staff to maximize organizational efficiency and effectiveness.
Ability to read plans, specifications, engineering drawings, traffic data and interpret maps. Ability to develop and implement operations management programs and procedures.
Strong leadership, communication, and organizational skills. Ability to plan, assign, and supervise the work of subordinates to accomplish goals and objectives. Effective written and oral communication skills; ability to prepare and present comprehensive written and oral reports on technical and complex issues to a non-technical audience.
Ability to make appropriate decisions, apply independent judgment, solve complex problems and prioritize support activities and programs in a cost effective manner.
Get along well with coworkers and maintain working relationships, including effective labor relations.
Special Requirements
Ability to pass a pre-employment background and/or criminal history check.
Position responsibilities are characterized by the high level of diverse knowledge required for program areas that impact the community.
Possession or ability to obtain and maintain a valid Oregon Driver's License.
Occasional travel includes local and regional meetings.
Demonstrable commitment to equity, diversity and inclusion; ability to promote equity, diversity and inclusion principles with employees in day to day operations. Ability to successfully use equity, diversity and inclusion principles within the department and organization-wide.
Demonstrable commitment to, and understanding of, sustainability and the ability to promote commitment, understanding, and use of sustainability principles by employees for day to day operations required. Ability to hold employees accountable for sustainability objectives.
The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
How to Apply
Qualified applicants must submit an online application located on the City of Corvallis website (click on "Apply" above).
Position is open until filled.
Applications without a resume will not be considered. Resumes will not be accepted in lieu of a completed online application.
Applications are still being accepted as of June 10th, 2025
An Affirmative Action/Equal Opportunity Employer in Compliance with ADA
Call Center Specialist (limited duration)
Customer Service Supervisor job 26 miles from Corvallis
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CALL CENTER SPECIALIST
Location: West Salem Clinic|1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-time, Monday - Fridays, with rotating Saturdays
Limited Duration: Six months
YOUR ROLE:
As our friendly, courteous, and professional Call Center Specialist, you will be the first point of contact for patients, clients, and all others that call into our clinic. You will schedule patient appointments, accurately record insurance information, and verify patient demographic information in the NextGen Electronic Health Record software platform. Using your strong customer service skills and organizational knowledge, you will provide pertinent information to our callers, problem solve, and route phone calls to the appropriate staff as needed.
QUALIFICATIONS:
* High school diploma or equivalent.
* Proficient typing skills and familiarity with computers.
* Strong interpersonal skills and the ability to work efficiently, responsibly, and independently in a fast-paced environment.
* Bilingual in English/Spanish.
TO APPLY:
If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: ********************** | ************
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
UO Forensics Team Mock Trial Coach and Manager
Customer Service Supervisor job 38 miles from Corvallis
Department: Clark Honors College Appointment Type and Duration: Regular, Limited Salary: $54,500 - $58,000 annualized base at 1.0 FTE Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: .5
Application Review Begins
July 13, 2025; open until filled
Special Instructions to Applicants
Along with your resume or CV, please include a cover letter that addresses your approach to mock trial pedagogy, including how you develop case theories, coach opening and closing statements, and train students on direct and cross-examinations. Your letter should describe the types of exercises or drills you use to build skills, how you would navigate interpersonal conflicts, handle challenges during travel or competition, and your approach to managing student conduct concerns.
Department Summary
The Robert D. Clark Honors College (CHC) is a liberal arts honors college within the University of Oregon, an AAU Research 1 institution. Founded in 1960, it is one of the oldest public university honors colleges in the United States. Oregon Forensics, part of the CHC, provides outstanding experience to college debaters and mock trial participants. The program provides two pathways for students: Collegiate Advocacy, Research and Debate format (known as CARD) and Mock Trial.
Position Summary
Oregon Forensics is seeking an experienced mock trial coach to work with undergraduate students competing for the University of Oregon at tournaments sanctioned by the American Mock Trial Association. The UO Forensics Team Mock Trial Coach and Manager will coordinate with the Director of Forensics to develop a practice and competition schedule for the 2025-26 season, submit travel requests via the Concur platform, and assist with completing travel reports, including the production of required travel documentation.
In addition to coaching duties, the position includes managing all aspects of team travel and all tournament participation logistics for Oregon Forensics students, with up to ten (10) events taking place from September to April. This includes organizing transportation, addressing emergencies, coordinating with staff, ensuring compliance with conduct codes, and overseeing student support during travel. The Manager is responsible for making independent management decisions both before and during travel in alignment with the philosophy and objectives of the Oregon Forensics program, as well as adhering to department policies, university regulations, and the rules of national forensics and mock trial associations. Weekend and evening work will be required to ensure that all program needs are met.
This position requires the ability to both understand and apply relevant policies and procedures in the context of dynamic travel situations. The successful applicant will also describe their experience judging mock trials at tournaments and providing constructive feedback to students. Availability in Eugene, Oregon, for at least two nights per week for practices, along with coaching and travel support for students competing in mock trial tournaments, is required. The Manager will report to the Director of Forensics.
Minimum Requirements
• Bachelor's degree
• Two years of experience as a competitor or coach of students competing in college mock trial tournaments sanctioned by the American Mock Trial Association
• Three years professional experience in university administration, non-profit administration, or business administration
• Two years of experience working with youth or student groups involved in both on- and off-site competitions
Professional Competencies
• Ability to work outside normal business hours to oversee in-person weekly practices as well as coordinate and manage events.
• Ability to be effective in an interdisciplinary team environment and with a variety of stakeholders from diverse backgrounds and cultures, including faculty, staff, students, alumni, and business professionals.
• Excellent written and oral communication skills, including in the MS Office and Teams environments
• Strong organizational and administrative skills with the ability to motivate staff and alumni volunteers to achieve goals
• Self-motivated with an ability handle a high volume of work within the context of an intensely goal-oriented environment
Preferred Qualifications
• Experience coaching mock trial teams to the National Championship Tournament
• Law degree, experience with legal advocacy, or similar experience in law-adjacent field
• Ability to effectively engage with key individuals and constituency groups (alumni, coaches, judges, parents etc.) to support and advance the Oregon Forensics program.
• Ability to contribute to the CHC through their understanding of the barriers facing first-generation students, people of color, LGBTQ individuals, people with disabilities, and other members of groups underrepresented in higher education (including DACA students), as evidenced by professional, life experiences, and/or educational background.
• CPR certification
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Information Services Supervisor - SAP Functional Supervisor
Customer Service Supervisor job 38 miles from Corvallis
The SAP Functional Supervisor will lead a team of functional analysts in the delivery of modern, integrated SAP Solutions, supporting business processes across finance, billing, customer service, and field service in the utilities sector. This role 'bridges the gap' between business process owners and technical teams, ensuring that SAP business solutions align with strategic goals and their desired business outcomes. The SAP Functional Supervisor must adapt to the SAP Center of Excellence concept and its adherence to the "SAP Fit-to-Standard" method. The adherence to SAP pre-configured best practices approach is a fundamental guiding principle for the program.
The SAP Functional Supervisor is responsible for the strategic and operational alignment of SAP business functions with organizational goals. This role involves cross-functional collaboration, team leadership, process optimization, and continuous improvement. This position is a key contributor between business stakeholders and the SAP Center of Excellence (CoE), owing the ongoing engagement with business leaders to understand their business opportunities, prioritization of these opportunities within the program portfolio, and the translation of this into work plans or projects to the CoE. The IS Supervisor is expected to oversee these activities through accountability, cooperation, and inclusion within their functional team and in partnership with other cross-functional divisions and their respective teams.
Key Responsibilities
* Supervise and mentor a team of SAP functional analysts across various SAP applications and modules.
* Manage configuration, testing, and deployment of SAP enhancements and support packages, ensuring timely resolution of incidents and leading upgrades and improvements.
* Partner with business users across the organization to gather requirements and recommend process improvements. Conduct gap analysis and provide solutions to optimize workflows.
* Support or lead SAP-related projects, ensuring adherence to project timelines, budgets, and quality standards. Participate in change management and end-user training initiatives.
* Ensure compliance with internal controls, audit requirements, and SAP governance policies. Maintain accurate documentation for configurations, procedures, and system changes.
* Promote sustained focus on the development of the SAP CoE values motivating adoption over a legacy mindset.
* Develop opportunities for functional skills development in both organizational SAP knowledge and specific industry SAP knowledge and training.
What you'll Bring
* Ability to engage with business leaders and internal customers to understand business opportunities
* Ability to identify and use various communication channels and methods specific to the objectives of each problem to be solved and needs of the audience
* Excellent analytical and problem-solving skills
* In-depth knowledge of SAP applications and modules
* Knowledge of the rationale behind and how application changes across the functional ecosystem impacts business operations
* Ability to control all work associated with requirements elicitation, requirements analysis and design, and requirements life cycle management
* Knowledge of application architecture, design, and data in relations to business processes and maintain application services
* Proficiency in one or more SAP modules. EWEB currently uses the following portfolio: S/4HANA - FI, FICA, IS-U, SAP C/4 (CX) - Sales & Service Cloud, SAP EAM, SAP SAC, SAP Datasphere, Emarsys, Signavio
The IS SAP Functional Supervisor qualifies as a hybrid telecommuting position.
Please note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Please provide detailed answers to each question. Please do not reference your resume or application in your responses. Applications may be rejected if incomplete.
COMPENSATION & BENEFITS
The starting annual salary for this position is $124,313.98 to $165,751.97, commensurate with knowledge, skills, education, and experience as it relates to the position.
EWEB values total worker health both at work and at home, and provides a robust compensation & benefits package - Read more about our benefits.
QUALIFICATIONS & REQUIREMENTS
Minimum Qualifications
* Bachelor's degree in technology, business, or a related field.
* Five years of progressively responsible work in a related functional field with four years in program leadership and/or supervisory experience.
Recommended Education, Experience, Training, & Certifications
* SAP certification in one or more modules.
* Experience working with cross-functional teams and business stakeholders
* Experience with Agile or ITIL frameworks.
* Experience with Project Management Methods.
* Experience with SAP Implementations
Oregon driver's license required: No
Post-offer background check required: Yes
Post-offer drug test required: No
Post-offer physical/functional test required: No
Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time.
WHY EWEB?
EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety, health, and well-being of our workforce, and offer great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and an employee credit union. We consistently rank as one of the healthiest employers in Oregon
EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers.
Our core values:
* SAFE
* RELIABLE
* AFFORDABLE
* ENVIRONMENTAL
* COMMUNITY/CULTURE
EQUAL EMPLOYMENT OPPORTUNITY
EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability, and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve.
TOBACCO, SMOKE, AND VAPOR - FREE CAMPUS POLICY
EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks.
Note: This job posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned.
Lead Customer Service Associate - Green Acres
Customer Service Supervisor job 38 miles from Corvallis
Job Details GOODWILL GREEN ACRES STORE - EUGENE, OR $16. 50 - $19.
00 Hourly AnyJob Posting Date(s) 07/10/2025Description
Contact Center Supervisor - Senior
Customer Service Supervisor job 26 miles from Corvallis
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families.
+ Hires, trains, coaches, counsels, and evaluates the performance of direct reports
+ Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service
+ Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures
+ Facilitates and participates in staff training
+ Participates in staff meetings and clinical conferences
+ Supports quality and risk management to meet call center target metrics
+ Ensures complete and accurate documentation in case management system (CMS)
+ Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations
+ Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions
+ Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained
**Minimum Qualifications**
+ Master's degree in social work and Family Therapy, Counseling, or other human services field
+ Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred.
+ Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable
**Other Job Specific Skills**
+ Must be a U.S. Citizen
+ Knowledge of mandated procedures for child and elder abuse situations
+ Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults
+ Exceptional written and verbal communication skills
+ Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm
+ Excellent organization and time management skills
+ Comply with all HIPAA regulations
+ Ability to obtain a Public Trust clearance
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
**Physical Requirements**
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$62,200 - $91,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Supervisor Consumer Loan Servicing
Customer Service Supervisor job 26 miles from Corvallis
WHAT IS THE OPPORTUNITY? The Consumer Servicing Supervisor is responsible for managing and coordinating the daily operations of boarding consumer loans. Provides excellent service and quality control oversight to ensure accuracy and efficiency in loan boarding activities and while ensuring that projects and production timeframes are completed on schedule.
WHAT WILL YOU DO?
* Manages a team responsible for boarding and funding new and renewed consumer loans such as 1st mortgage and various loan products. Ensures all advances, wires, payment, payoffs, and prepare appropriate GL entries for balancing while maintaining quality assurance on the complex loans being booked in FIS.
* Manage pipeline and provide direction to the team as well as completing core boarding functions when necessary to avoid a backlog situation.
* Act as the gatekeeper for loans and ensure regulatory requirements and bank policies are met prior to having the team board loans
* Writes procedures and checklists, streamline processes, and work reports to facilitate quality output
* Responsible and accountable for appropriate quality controls of loans boarded, services provided and processes that are established
* Approves wires that are less than $1million
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Minimum of 5 years of loan operations experience with a financial institution
* Minimum 5 years of experience managing people in a lead capacity preferably with a financial institution/loan environment, with an emphasis in customer service and meeting deadlines
* Minimum 5 years of MS office experience
*Additional Qualifications*
* Excellent working knowledge of mortgage operations.
* Proven ability to lead, coach, and mentor.
* Ability to communicate effectively
* Able to adjust to new changes
* Able to handle a heavy volume of transactions and multiple tasks.
* Detail oriented with strong follow-up skills.
* Able to manually compute accrual adjustments.
* Skillful with Excel, work and PowerPoint
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $59,467 - $94,975 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Service Supervisor - River Terrace
Customer Service Supervisor job 38 miles from Corvallis
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit *****************
SUMMARY
Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
JOB DESCRIPTION
* Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
* Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
* Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
* Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
* Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
* Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
* Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
* Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
* Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
#LI-EM
The hourly range for this role is $29.00 - $34.00
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
* Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
* Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
* Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
* Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
* For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
* 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
* 401(k) with Company Match up to 6% of pay after 6 months of service.
* Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
* Employee Assistance Program.
* Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
* Charitable giving program and benefits.
* Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Supervisor or Manager - Nutrition Services Supervisor
Customer Service Supervisor job 43 miles from Corvallis
Job Title: Supervisor or Manager - Nutrition Services Supervisor Job Title: Nutrition Services Supervisor Salary Range: $62,756 - $76,280 Reports to: Nutrition Services Manager "Please note that this position is 260 days (12 months) with 10 paid holidays, paid sick leave and paid flexible personal leave (3 days per year). If hired after the start of the school year, days and leave are pro-rated. The McMinnville School District provides generous personal and family benefits including medical, dental and vision coverage.
Job Summary:
Under general direction, assist in leading the Nutrition Services Department operations, including management of daily operations, staff development, policies and operational procedures, records management and regulatory compliance with State and Federal agencies.
Essential Job Functions:
Provide support and leadership in directing the Nutrition Services Department operations to maintain an effective and efficient child nutrition program, ensuring compliance with local, state and federal standards, guidelines, regulations and laws related to public schools' child nutrition programs.
Participate in and lead the development of solutions for Department issues; develop policies to meet department environmental program goals; monitor operations and assure the quality of the services and work products; interpret policies and procedures, and assure the consistent interpretation and application of Federal, State and McMinnville Public Schools rules and regulations.
Assist in establishing financial objectives and goals; recommend efficiencies to keep costs within established financial guidelines; analyze costs of materials, equipment, commodities and labor; track and monitor departmental expenditures to assure the effective allocation and utilization of resources and manage contracts for special services.
Direct sanitation, food safety and employee safety activities; ensure that procedures to identify potential food safety hazards HACCP (Hazard Analysis Critical Control Point) plans and food quality procedures are created and implemented; ensure implementation of employee safety regulations.
Manage assigned staff; develop priorities and assign tasks and projects; monitor progress to assure quality and timely delivery of services; assure that appropriate services are provided and goals are defined and achieved; develop staff skills and conduct performance evaluations; meet regularly to discuss and resolve priorities, workload and related issues.
Direct procedures to assure production of safe, nutrition and high quality food; monitor operational procedures for efficient and effective food distribution.
Develop and oversee nutrition and menu planning to ensure meals are cost effective and meet regulatory guidelines.
Direct Supply Chain to ensure that the department has the appropriate resources to support the needs of the district.
Oversee and implement Nutrition Services marketing plans using a variety of media, including web, social media and written communications.
Responsible for being familiar with the school/district policies and procedures which govern the work.
Prompt and regular attendance is required.
Other Job Functions:
Participate in the direction and coordination of Nutrition Services operations.
Interpret and apply applicable local, state and Federal, standards, guidelines, regulations and laws related to Pre-K - 12 public education nutrition programs.
Monitor school compliance with Federal, State, local and district standards, guidelines, regulations, laws and policies related to school nutrition programs.
Assess student nutrition issues and develop recommendations for McMinnville Public Schools Nutrition Services Operations.
Analyze problems and develop effective solutions.
Manage staff, delegate tasks and authority, and coach to improve staff performance.
Use initiative and independent judgment within established procedural guidelines.
Assess and prioritize multiple tasks, projects and demands.
Establish and maintain effective working relationships with co-workers and clients.
Deliver a high-level of customer service to district stakeholders.
Respond quickly to systems' failures and recommend procedures for improvement.
Analyze processes and problems, identify opportunities for improvement and follow through on changes. Prepare and present data in written and oral reports, and represent the district in a variety of public settings. Provide leadership by building, directing and motivating a diverse workforce at all levels in the district. Operate a personal computer utilizing standard and specialized software.
Communicate effectively orally and in writing.
Communicate with and monitor multiple school sites and district locations in person during the course of the workday.
Performs other tasks as assigned.
Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities.
Participates in various meetings and professional development activities for the purpose of sharing information and/or improving one's skills/knowledge.
Essential Job Requirements - Qualifications:
A Bachelor's degree in Food and Nutrition, Institutional Management, Hotel and Restaurant Management, or a related field is preferred.
Certification as a Registered Dietitian is preferred.
Experience in K-12 public schools is highly desirable.
Prior management experience overseeing programs and staff in a large-scale, full-service, multi-site food preparation and distribution environment, including experience with managing meal planning and food preparation operations, is desired.
Any other combination of education, training and experience which demonstrates the candidate is likely to possess the skill, knowledge, ability and trait characteristics essential for this classification may be considered.
Knowledge of Federal, State and local codes and regulations governing food handling and school food service. Principles and practices of public sector administrative management, including cost accounting, budgeting, purchasing, contract management and employee supervision.
Familiar with USDA Child Nutrition programs.
Positions in this classification are required to obtain and maintain a valid Servsafe certification card throughout the course of employment.
Employees in this classification are required to possess a valid Driver's License.
Techniques and practices for efficient and cost effective management of resources.
Technologies and computer applications related to school nutrition.
Nutrition and health requirements for children and young adults.
Customer service and public relations methods and practices.
Experience in school district nutrition service programs.
Principles and practices of effective leadership, management and supervision.
Ability to make decisions based on policies, procedures, regulations and best practices.
Ability to interpret technical procedures, governmental regulations. Ability to effectively present information both verbally and in writing and respond professionally to questions from administrative staff, board members and community.
Ability to use Google Suite of products for purposes of maintaining data and providing schedules, reports and other written communications.
Ability to work cooperatively and harmoniously as a team member.
Ability to plan, organize, and work without close supervision.
Establishes and maintains effective working relationships with District personnel and the public.
Maintains confidential information and the privacy of District staff, students, and families.
Carries out work responsibilities effectively under pressure of deadlines, interruptions, and new or emergency situations.
Ability to work with a diverse population.
Ability to respect confidential information.
Computer skills to include use of word processing programs, database programs and the Google Suite of products.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit; and use hands for fine manipulation, handle or feel and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The employee may be exposed to bloodborne pathogens. The noise level in the work environment varies but is usually moderate.
Terms of Employment: Performance of this position will be evaluated annually in accordance with Board policy on evaluation of supervisory staff.
Note: The description contained herein reflects general details as necessary to describe the principle functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform duties of other positions on the same classification level.
MSD believes that every individual makes a significant contribution to our success. The administration reserves the right to modify, add or remove duties as necessary that still reflect the essential functions of the department. It is our expectation that every employee will offer his/her services wherever and whenever necessary to ensure the success of MSD's goals.
McMinnville School District recognizes the diversity and worth of all individuals and groups. It is the policy of this district and the board of education that there will be no discrimination or harassment of individuals or groups in any education programs, activities or employment. McMinnville provides equal access to individuals with disabilities.
McMinnville School District provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, national origin, age, disability or genetics. For more information see District Policy GBA-Equal Employment Opportunity.
Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008 (ADA). Individuals with disabilities may contact the director of human resources for additional information or assistance. Speech/Hearing impaired persons may contact the district for assistance through the Oregon Telecommunication Relay Service at ************** or 711.
Member Service Supervisor-Salem
Customer Service Supervisor job 26 miles from Corvallis
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Service Credit Union is seeking a full-time Member Service Supervisor at our Salem branch where you will provide a variety of services to members and supervise branch personnel with the support and direction of the Branch Manager and/or Assistant Branch Manager.
Pay: Starting at $25.00/hour. Flexible based on experience.
Benefits Include:
Great health and dental benefits starting day one!
PTO, long-term disability, and paid holidays.
401k with 8% company contribution after one year of employment.
Paid leave policy after 12 consecutive months of employment.
Free confidential mental health support program with Talkspace
Free identify theft protection through IdentityForce
Tuition reimbursement.
Training and career growth opportunities.
A Day in the Life:
Assist Branch Manager and staff to meet assigned goals.
Supervise and counsel branch personnel as directed by the Branch Manager.
Maintain a thorough understanding of all Service Credit Union products and services.
Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union.
Build and retain member relationships through quality service.
Perform other job-related duties as assigned.
Experience and Qualifications:
One to three years of similar or related experience.
Outstanding leadership and customer service skills.
Ability to recognize and recommend enhancements and solutions in a fast-paced environment.
Excellent verbal and written communication skills.
Good organizational skills with proven ability to multi-task.
High school diploma or equivalent required.
At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.
Equal Opportunity Employer
Customer Service
Customer Service Supervisor job 41 miles from Corvallis
Full-time Description
Provides superior and quality customer service. Provides customers efficient and accurate transaction processing. Sells the Bank's products and services. A customer service individual is often the initial contact with customers and as such is a critical position within the bank and an important member of the branch team.
Normal hours: 8:00 AM to 5:00 PM, Monday through Friday with a one-hour lunch break and two fifteen-minute breaks during the day.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Promote and maintain positive relations with all contacts, customers and potential customers.
2. Comply with all department and company policies and procedures.
3. Contribute to the fulfillment of company objectives and goals.
4. Perform as a team member in allocating and coordinating the work flow.
5. May be asked to train new employees and answer co-worker questions.
6. Will be involved in receiving, verifying, and distributing cash. Must be accurate with counting, balancing and documenting numbers, etc.
7. May be asked to open new accounts, close accounts, update accounts, issue debit cards, assist customers with account issues and will admit customers to safe deposit boxes.
8. May operates a teller's window to serve the bank's customers by:
a. Accepting retail and/or commercial deposits, verifying cash and
endorsements and giving customers their receipts.
b. Identifying customers and cashing checks, or referring customers to an
officer for authorization to cash checks
c. Accepting savings deposits and withdrawals, verifying signatures
d. Providing additional customer services including Cashier's Checks,
Personal Money Orders, Savings Bonds, Gift Cards and Travelers
Cards, Stop Payments, and Holds.
e. Balances cash daily
f. Accepting payments for all loans
9. May be responsible for bank opening/closing.
10. Open and Close Vault.
11. Promote positive relations with co-workers and supervisors. Keep an open mind and positive attitude.
12. Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
13. Makes concentrated effort to solve customer problems.
14. Follows teller over/short policy.
15. Position may require sitting and or standing for extended periods of time depending on if they are helping numerous customers in a window or dealing with new accounts or other duties at a desk.
16. All other duties as assigned.
TEAM LEADER - 1ST SHIFT
Customer Service Supervisor job 40 miles from Corvallis
The Team Leader provides guidance to a team, within a specific department or function, to ensure the efficient accomplishment of assigned operating objectives. This role supports the Supervisor in monitoring associate performance and managing work quality. Assists supervisor in communicating company policy and procedures among team members and ensuring team members adhere to stated policies and procedures.
Scheduled Days: Monday through Friday
Responsibilities
(May perform other duties and responsibilities, as assigned).
1. Meets or exceeds set standards for productivity and quality in the productive function to which he/she is assigned
2. Assists the supervisor in supervising team members and completes specific duties in the Supervisor's absence.
3. Assists supervisor with conducting associate training and defining job requirements.
4. Assists the Supervisor in coordinating workflow with other members of the RDC /Cary leadership team.
5. Clarifies operating policies, procedures, and safety requirements to team members.
6. Promotes high employee morale through an active, fair, and consistent application of policies and procedures.
Education & Experience
• High School Diploma, GED, or equivalent work experience.
• 1-3 years of experience, preferably in Distribution, Manufacturing, Warehouse, or similar industry.
• Working knowledge of industry specific applications - EX, ADS
• Basic knowledge of MS Office (Word, Excel, and PowerPoint).
• Basic math and reading skills
Licenses & Certifications: N/A
Physical Requirements
• Balancing, Climbing, Crouching, Hearing, Kneeling, Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Seeing, Sitting, Standing, Stooping, Talking, Typing, Visual Acuity, Walking.
• Able to work all overtime hours.
• Must be able to stand and walk 8 or more hours per day, walk 5 to 10 miles a day, bend, reach, twist, and lift.
• Continually lift, handle rotate and carry from one to seventy-five pounds. Lift from the floor to five feet high.
• Normal physical agility, which includes the ability to maneuver body while in place.
• Normal physical mobility, which includes movement from place-to-place on the job taking distances and speed into account.
• Normal endurance to complete the essential functions of the position
Work Environment:
• The work is typically active and physical in nature and requires normal accessibility to all work sites required of the position. The position may require extended hours, nights, weekends, and holidays.
• The position is typically working in areas where air conditioning is unavailable and may be exposed to chemicals that are routinely present in the Company's warehouse facilities.
Customer Support Representative
Customer Service Supervisor job 40 miles from Corvallis
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all PacificSource products. Conduct appropriate research and follow-up for prompt resolution of disputed claims.
Essential Responsibilities:
Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor.
Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products.
Analyze customer's inquiries and determine correct steps for resolution, interpret benefit information, and claims processing accuracy. Keep resource information up to date and well organized.
Work efficiently in multiple systems simultaneously while effectively utilizing critical thinking and problem solving skills.
Document calls in a clear and consistent manner in computer system.
Conduct appropriate research, take ownership and follow through for prompt resolution of disputed claims.
Relay information to appropriate departments and personnel using established communication channels and procedures.
Make outbound calls to members as necessary dependent upon current outreach campaign.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Be aligned with PacificSource company values.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Perform other duties as assigned.
SUCCESS PROFILE
Work Experience: One-year medical insurance, other healthcare related field, call center or customer service experience required. CPT/ICD-10 coding preferred.
Education, Certificates, Licenses: High School Diploma or equivalent required.
Knowledge: Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred. Proficient computer skills, typing, and 10-key required. Strong written and verbal communication skills.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Call Center Specialist (limited duration)
Customer Service Supervisor job 26 miles from Corvallis
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
CALL CENTER SPECIALIST
Location: West Salem Clinic|1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-time, Monday - Fridays, with rotating Saturdays
Limited Duration: Six months
YOUR ROLE:
As our friendly, courteous, and professional Call Center Specialist, you will be the first point of contact for patients, clients, and all others that call into our clinic. You will schedule patient appointments, accurately record insurance information, and verify patient demographic information in the NextGen Electronic Health Record software platform. Using your strong customer service skills and organizational knowledge, you will provide pertinent information to our callers, problem solve, and route phone calls to the appropriate staff as needed.
QUALIFICATIONS:
High school diploma or equivalent.
Proficient typing skills and familiarity with computers.
Strong interpersonal skills and the ability to work efficiently, responsibly, and independently in a fast-paced environment.
Bilingual in English/Spanish.
TO APPLY:
If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)
For more information, contact the HR/Recruiting Department at: ********************** | ************
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
Crisis Services Supervisor (ON-CALL )
Customer Service Supervisor job 38 miles from Corvallis
Salary Description Job Type Extra Help (Limit 520 hours in fiscal year) Job Number 202500193 Department Health & Human Services Division HHS BH Behavioral Health Svcs Opening Date 07/03/2025 Closing Date 7/21/2025 11:59 PM Pacific FLSA Non-Exempt
Bargaining Unit
00
* Description
* Benefits
* Questions
DESCRIPTION
Hourly Wage: $50.00
About the Position
Lane County Behavioral Health - Mobile Crisis Service Team is looking for dynamic individuals to join our behavioral health leadership team as ONCALL Crisis Services Supervisors. These positions offer support for our Mobile Crisis Service (MCS) which was created to better serve individuals in behavioral health crisis across our county. These skilled supervisors provide clinical and operational support to the responder teams.
Specific personnel duties include supporting supervision the day to day operations of the team and interacting with individuals with whom we provide services. These positions will provide or ensure the provision of a work schedule for members of the MCS that will provide for 24-hour/365-day crisis response services at a level that maintains a continuity of coverage according to contractual requirements. They will provide backup crisis intervention/crisis response services as a member of the MCS, as necessary, in order to ensure the appropriate continuity of care levels are maintained.
Lane County Behavioral Health is looking for dedicated individuals who are focused on solutions, with a passion to serve and who are driven to connect. These positions do require possession of one of the following Oregon Health Licensures: Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Psychologist or Licensed Marriage and Family Therapist.
About the Division
Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.
Find out from Lane County Employees How it is to Work for the Behavioral Health Division!
Schedule: This positions schedule requires that you commit to working at least two shifts monthly, which may include holidays/weekends. Current shifts are Monday - Friday from 6:00 a.m. - 3:00 p.m. and 7 days a week between 2:00 p.m. - 11:00 p.m. As the program expands to 24-hr coverage, there will be the opportunity to take on NOC shifts as well. These positions include community-based work and related travel for routine job tasks.
* This is a non-represented position*
* Extra Help employees may work up to a maximum of 520 hours per fiscal year beginning July 1, 2025 and ending June 30, 2026.
QUALIFICATIONS
Education:
* Master's degree in psychology, counseling, social work, or a related field.
Experience
* Four years of experience providing behavioral health services, including at least one year of experience in a supervisory, management, or leadership role;
* Or an equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Special Requirements:
* Oregon Health Licensure required: Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Psychologist or Licensed Marriage and Family Therapist
* NPI
* Transcripts
* Diploma
* CV or Resume
Preferred Qualifications:
* We are seeking licensed candidates with a Master's degree in Behavioral Health AND professional level supervisory experience, which includes evaluative, analytical and planning work in a Behavioral Health treatment setting.
* Experience overseeing and implementing treatment service and delivery.
* Experience facilitating complex information with community partners, such as Mental Health Courts, Acute Care/State hospitals, Jails, Parole and probation and correctional facilities.
* Experience demonstrating technical knowledge relating to Behavioral health treatment systems and programs to include research-based and effective treatment services.
* Experience managing systems and/or organizational development;
* Experience developing communication plans to maintain positive relationships with public and private entities.
* Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.
Notes:
* This position is subject to a full criminal offender information record check.
* Offers of employment are contingent upon consenting to and successfully passing a drug screening test.
* Please note that as part of the screening process, Lane County will verify license and certification status.
DRIVER'S LICENSE
Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
CLASSIFICATION DETAILS
Behavioral Health Clinical Supervisor Classification Details
SUPPLEMENTAL INFORMATION
Selection Process
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Veteran Preference Information
Not benefits eligible.
01
IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.
* I acknowledge I have provided all relevant education and employment history.
02
Please answer YES if you meet one of the following criteria: a. You have a valid Oregon Driver's License. b. You have a valid driver's license from another state AND are able to obtain an Oregon Driver's License by the time of appointment.
* Yes
* No
03
Are you currently a licensed Behavioral Health provider in the state of Oregon? (50 points)
* Yes
* No
04
Has your license or accreditation ever been encumbered? (50 points)
* Yes
* No
Required Question
Information Services Supervisor - SAP Functional Supervisor
Customer Service Supervisor job 38 miles from Corvallis
The SAP Functional Supervisor will lead a team of functional analysts in the delivery of modern, integrated SAP Solutions, supporting business processes across finance, billing, customer service, and field service in the utilities sector. This role ‘bridges the gap' between business process owners and technical teams, ensuring that SAP business solutions align with strategic goals and their desired business outcomes. The SAP Functional Supervisor must adapt to the SAP Center of Excellence concept and its adherence to the “SAP Fit-to-Standard” method. The adherence to SAP pre-configured best practices approach is a fundamental guiding principle for the program.
The SAP Functional Supervisor is responsible for the strategic and operational alignment of SAP business functions with organizational goals. This role involves cross-functional collaboration, team leadership, process optimization, and continuous improvement. This position is a key contributor between business stakeholders and the SAP Center of Excellence (CoE), owing the ongoing engagement with business leaders to understand their business opportunities, prioritization of these opportunities within the program portfolio, and the translation of this into work plans or projects to the CoE. The IS Supervisor is expected to oversee these activities through accountability, cooperation, and inclusion within their functional team and in partnership with other cross-functional divisions and their respective teams.
Key Responsibilities
Supervise and mentor a team of SAP functional analysts across various SAP applications and modules.
Manage configuration, testing, and deployment of SAP enhancements and support packages, ensuring timely resolution of incidents and leading upgrades and improvements.
Partner with business users across the organization to gather requirements and recommend process improvements. Conduct gap analysis and provide solutions to optimize workflows.
Support or lead SAP-related projects, ensuring adherence to project timelines, budgets, and quality standards. Participate in change management and end-user training initiatives.
Ensure compliance with internal controls, audit requirements, and SAP governance policies. Maintain accurate documentation for configurations, procedures, and system changes.
Promote sustained focus on the development of the SAP CoE values motivating adoption over a legacy mindset.
Develop opportunities for functional skills development in both organizational SAP knowledge and specific industry SAP knowledge and training.
What you'll Bring
Ability to engage with business leaders and internal customers to understand business opportunities
Ability to identify and use various communication channels and methods specific to the objectives of each problem to be solved and needs of the audience
Excellent analytical and problem-solving skills
In-depth knowledge of SAP applications and modules
Knowledge of the rationale behind and how application changes across the functional ecosystem impacts business operations
Ability to control all work associated with requirements elicitation, requirements analysis and design, and requirements life cycle management
Knowledge of application architecture, design, and data in relations to business processes and maintain application services
Proficiency in one or more SAP modules. EWEB currently uses the following portfolio: S/4HANA - FI, FICA, IS-U, SAP C/4 (CX) - Sales & Service Cloud, SAP EAM, SAP SAC, SAP Datasphere, Emarsys, Signavio
The IS SAP Functional Supervisor qualifies as a hybrid telecommuting position.
Please note: This posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Please provide detailed answers to each question. Please do not reference your resume or application in your responses. Applications may be rejected if incomplete.
COMPENSATION & BENEFITS
The starting annual salary for this position is $124,313.98 to $165,751.97, commensurate with knowledge, skills, education, and experience as it relates to the position.
EWEB values total worker health both at work and at home, and provides a robust compensation & benefits package - Read more about our benefits.
QUALIFICATIONS & REQUIREMENTS
Minimum Qualifications
Bachelor's degree in technology, business, or a related field.
Five years of progressively responsible work in a related functional field with four years in program leadership and/or supervisory experience.
Recommended Education, Experience, Training, & Certifications
SAP certification in one or more modules.
Experience working with cross-functional teams and business stakeholders
Experience with Agile or ITIL frameworks.
Experience with Project Management Methods.
Experience with SAP Implementations
Oregon driver's license required: No
Post-offer background check required: Yes
Post-offer drug test required: No
Post-offer physical/functional test required: No
Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time.
WHY EWEB?
EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fast-paced environment where creativity, innovation, involvement, teamwork, and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety, health, and well-being of our workforce, and offer great benefits, including but not limited to health care, vacation and sick leave, pension, holidays, and an employee credit union. We consistently rank as one of the healthiest employers in Oregon
EWEB is Oregon's largest customer-owned utility. We provide water and electricity to the Eugene community, as well as parts of east Springfield and the McKenzie River valley area. As a public utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Instead, EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and it's our job to provide reliable, affordable water and electricity for our customers.
Our core values:
SAFE
RELIABLE
AFFORDABLE
ENVIRONMENTAL
COMMUNITY/CULTURE
EQUAL EMPLOYMENT OPPORTUNITY
EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture, education, experience, physical ability, and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting, retaining, and advancing talent from all sources strengthens our bond with the multifaceted community we serve.
TOBACCO, SMOKE, AND VAPOR - FREE CAMPUS POLICY
EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air, appearance, and employee health in and around EWEB facilities and equipment. Employees, contractors, volunteers, and visitors may not use, distribute, or sell tobacco while participating in EWEB functions, on EWEB property, or while performing right-of-way tasks.
Note: This job posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned.