Customer service supervisor jobs in Delano, CA

Job Description Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key to our success is recognizing the importance of each employee in the organization. We have the following position at our VBI Hauling division: Regional Customer Service Manager Regional Customer Service Manager is responsible for the day to day management of the Billing Department and Customer Service. Will report directly to District Manager. ESSENTIAL DUTIES: Maintain close contact with Customer Service Managers to ensure they resolve customer issues in a timely, accurate and professional manner, and provide the highest level of customer satisfaction possible. Oversee the work of Customer Service Managers to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Ensure all escalated customer service complaints are handled and resolved by Customer Service Manager in accordance with company policies and procedures. Implement departmental policies, procedures, and service standards. Evaluate departmental performance and conformance to regulations, and make appropriate recommendations. Oversee the Recruiting, interviewing, and selection of Customer Service Representatives and Billing Departments personnel. Responsible for overseeing the timely submission of annual tax roll billing for multiple cities to the corresponding County agencies. Includes reconciliation of tax roll submission and follow up changes to direct billed accounts after annual submission. Ensure compliance of billing schedules. Supervision of Billing Department personnel. Coordinate requests from other departments for the Billing department. Ensure timely communication of rate increases to our Customers, and to the Billing and Customer Service Department. Other duties as necessary or assigned. KNOWLEDGE SKILLS AND ABILITIES: Must have strong organizational skills and ability to motivate large groups. Must have good decision making, problem solving and communication skills. Must have excellent customer service skills and ability to work in a fast paced environment. Must have knowledge of basic accounting principles. TRAINING AND EXPERIENCE: Must have previous experience supervising personnel in a customer service environment PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. WORKING CONDITIONS: Work area is primarily in an office setting and may have fluorescent lighting and air conditioning. We offer competitive wages and an excellent benefits package including 401k and 100% paid medical/dental/life insurance and holidays/vacation/PSL.

About the Opportunity Work With Your Handz is hiring an experienced Customer Service & Dispatch Manager for a rapidly growing HVAC and plumbing company in Bakersfield, California. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced service environment. You'll oversee a small but growing team of Customer Service Representatives and Dispatchers while driving process improvements, customer satisfaction, and team development. Service Titan experience is a MUST and experience working with AI vendors on Service Titan is ideal. If you're a motivated leader who loves solving problems, building strong teams, and optimizing call performance, this role is for you! Responsibilities Lead, train, and develop a team of CSRs and Dispatchers (currently 4 direct reports). Manage daily operations for inbound/outbound calls, dispatching, and scheduling. Use ServiceTitan and Excel to track KPIs, analyze call data, and create actionable reports. Identify trends and process gaps to improve booking rates and operational efficiency. Oversee customer communication to ensure a best-in-class experience. Collaborate with leadership to set goals, track performance, and develop future leaders. Provide weekend or after-hours support as needed for urgent situations. Support growth initiatives as the company expands its call center operations. Requirements 3+ years of experience in customer service, dispatch, or call center leadership. Strong ability to manage people, processes, and performance metrics. Experience using ServiceTitan (required). Proficient with Microsoft Excel (filtering, exporting, and organizing reports). Excellent communication and leadership skills with a people-first mindset. Self-motivated, detail-oriented, and organized. Type A personality - thrives on structure, accountability, and results. HVAC or home services experience preferred, but not required. Why You'll Love It Here $68,000 - $75,000 per year DOE, plus benefits and 401(k). Monday-Friday schedule (7:00am-3:30pm) with minimal weekend support. Opportunity to build and shape a growing department. Collaborative leadership that values innovation, initiative, and development. Positive company culture and excellent local reputation. Long-term career growth with a fast-expanding home services company. About Work With Your Handz Work With Your Handz partners with top residential service companies across the U.S. to connect talented professionals with long-term career opportunities in HVAC, plumbing, and electrical trades. We work with leading employers who prioritize employee growth, professional development, and a supportive team culture. If you're an experienced Customer Service, Dispatch, or Call Center Leader ready to take the next step in your career - apply today! Equal Employment Opportunity Statement Work With Your Handz and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics. Salary Description $16.50 - $18.00 per hour

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $68,640.00 - $69,817.69

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. Maintains a proper and professional stance in the designated area at the front of the store Act as a visual deterrent to prevent potential loss/dishonesty Review and understand the Store Emergency Response Guide Wear a complete Company approved uniform including a Body Worn Camera Greet customers appropriately, demonstrate courtesy and respect Establish and maintain a position at the front of the store or in a department Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management Performs other duties as assigned Who We Are Looking For: You! Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes/organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 10650 Stockdale Hwy - Suite 200 Location: USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

General Job Description: This position is directly responsible for supervising the service technicians in this specific geographic area. This person is also a primary contact for the customer personnel when either the route mechanic or service sales person is not available. This position is the technical backup for both the route mechanic and Service Sales Personnel on accounts in this geographic area. On repair, replacement, or installation jobs performed by Service Department personnel, this individual is responsible for completing the work on time and protecting the Company's financial interest. This position is responsible for conducting and documenting periodic safety meetings with the area field personnel and monitoring jobsite conditions to assure that safe working procedures are always employed. Supervises: Journeymen, Apprentices, and Trainees. Essential Duties & Responsibilities * Recruit, interview and train new employees * Review and follow up on mechanics' work orders and tool purchases * Answer technical questions from field mechanics and Service Sales personnel * Balance workloads in the area's routes to keep appropriate skill levels on jobs as needed * Manage "on call" staffing and vacation requests to assure the Company fulfills its contractual obligations * Serve as backup for on call and weekend staffing shortages * Perform periodic quality control inspections at customer locations * Interface and cooperate with System Operations to assure the Company's contractual obligations for project completion and warranty are fulfilled * Optimize labor productivity by collaborating and resource sharing with other area Supervisors in FSG, Sunbelt Controls, and System Operations. * Monitor productivity for area employees by approving all non-billable labor * Monitor and manage the "Weighted Average Cost" of the technicians in this area to maximize the Company's return without comprising the quality of the service provided * Hold monthly safety meetings and enforce safety guidelines and procedures * Conduct Site Safety Inspections (SSI's) for customer locations in your geographical area * Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed * Assist Dispatch in meeting the Company's response time promise to customers * Maintain and safeguard the area special/large tool inventory * Other special projects may arise periodically * Executes QA/QC protocols and QC field installation. * Responsible for implementing Safety Department protocols by reviewing and discussing required safety documents with the field personnel to ensure work is being performed in a safe manner. * Mentor, train and develop future supervisors (succession planning) to meet current and future business needs. * Coordinates and communicates effectively with different departments within ACCO. * Adhere to and promote ACCO company policies and procedures. * Instill a culture of accountability, integrity, ethics, and respect within the department * Other tasks and duties as assigned by supervisor and/or upper management. Position Requirements: * High school diploma, Certificate of G.E.D, or certificate of completion in an apprenticeship program in HVAC & refrigeration, or similar trade or technical program completion. * 10+ years of experience in HVAC-R mechanical service and repair. * 3+ years of Journeyman experience with HVAC-R mechanical service and repair. * Good written and oral communication skills. * Strong technical and troubleshooting skills. * Strong track record of successfully interacting with customers. * Ability to utilize a personal computer. * Willingness and ability to attend ACCO and Union training sessions (signatory sponsorship will be provided to non-signatory applicants hired for the position). * Ability to lift and carry materials ranging from 11-25 lbs. up to 33% of the time. * Valid (non-commercial) driver's license with MVR that meets ACCO's risk insurance standards. ACCO Competencies: * Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision. * Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity. * Insight: The ability to gather and make sense of information that suggests new possibilities. * Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people. * Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner. * Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success. * Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility. * Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change. * Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives. Additional Competencies Areas Needed: * Numeric and Verbal Reasoning Skills * Persuading & Influencing * Adaptability & Flexibility * Commercial/Business Acumen * Analyzing & Interpreting Physical Requirements: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * While performing the duties of this job, the employee is regularly required to sit, stand, use hands to operate equipment (i.e. tools, computer, keyboard and cell phone, talk and hear). * The employee frequently is required to reach with hands and arms above shoulder height to access equipment. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl (for purposes of accessing equipment in need of repair). * Specific vision abilities required by this job include close vision and distance vision. * The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. * Ability to climb up and down ladders as needed * Regular and routine attendance Hours: Typical hours are Monday to Friday, between the hours of 5:00 am to 4:30 pm, overtime as needed. Travel: 0 -5% of the time to and from the primary office to regional branch offices. Wages: This position is for signatory employees and wages will be in alignment with the current Collective Bargaining Agreements. #ACCO #LI-MM1

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization. We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experience. Your leadership will drive transformative projects, redefine industry standards, and leave a legacy. At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success! Responsibilities & Expectations: The Shop Supervisor oversees shop operations and will be responsible for managing technicians, equipment, and materials to achieve daily production targets and long-term strategic goals. Must be technical leader capable of balancing workflow management with workforce development. Leadership & Team Development * Lead, mentor, and coach a technically skilled hourly workforce. Manage staffing, time logging, and performance evaluations. * Drive performance at all levels through consistent record-keeping, training, and regular one-on-one meetings. * Ensure all direct reports are adequately trained with identified future development plans. Advise the direct labor workforce on motor repair and refurbishment techniques. Operations & Production * Plan and direct hourly labor requirements to support incoming teardowns, inspections, production repair jobs, and field service jobs. * Lead efforts to improve Key Customer Facing Metrics (Quality, Time to Quote, Ship to Invoice) and Key IPS Metrics (Margin Performance, Labor Utilization, Direct/Indirect Costs). * Ensure customer requirements regarding inspections, data collection, and material delivery are met. Assist with customer visits and provide technical scheduling support. * Create production operating cost budgets for approval; track and achieve cost elements of the budget. * Direct the workforce to work safely; participate actively in safety audits, incident reporting, training, Job Hazard Analysis (JHA), LOTO procedures, and housekeeping. * Support the Quality System by editing process documentation, work instructions, and process standards. * Coordinate the maintenance of the facility and equipment to ensure operational readiness. Qualifications and Competencies: * Bachelor's degree in engineering, Industrial Technology, or Manufacturing Management (Preferred) OR 5+ years of experience in the Industrial Repair Business. * Deep understanding of the electric motor/generator manufacturing process, repair techniques, testing, maintenance, and diagnostics. Machine shop knowledge is preferred. * Exposure to continuous improvement cultures (Lean, 5S, Safety, High Engagement Work Systems) is highly preferred. * Ability to relate well with others in a professional manner and communicate technical concepts effectively. * Ability to work in a fast-paced environment. Must have a valid Driver's License. * Must be available to work weekends and participate in weekend management/capacity planning. You'll thrive at IPS if you… * Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. * Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. * Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations. * Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment. * Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. * Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally. Who We Are: At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit. Benefits: * Paid Time Off (PTO) * 401k Employer Match * Bonus Incentives * Tuition Reimbursement Program * Medical, Dental and Vision plans * Employee Assistance Program (EAP) * And more! Pay Rate Details: $87,000 - $95, 000 annually IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively. #LI-LM1

Primary Accountability The Optometry Services Supervisor is responsible for the direct supervision of staff members and daily operations of the optometry services. Description of Primary Responsibilities Provides supervision to departmental staff Demonstrates successful leadership by selecting and building talent. Responsible for performance management of assigned staff, including recognition, performance evaluations, and formal coaching and counseling. Demonstrates core leadership behaviors and team one approach. Responsible for communicating with staff. Builds a successful team and aligns team performance. Provides and/or ensures employees receive instruction/training needed to successfully complete their assigned job responsibilities while ensuring compliance with training plan. In addition to onboarding, provides on the job training and provides/arranges for remediation when necessary. Manages work of assigned team. Assigns duties to employees and provides daily guidance and supervision based on manager's operational direction. Daily, monitors staff performance, department staffing, and mitigates and resolves any issues preventing goal attainment, providing constant feedback to manager. Ensures that employees are aware of and adhere to company workflows, procedures, and policies. When appropriate, immediately corrects actions or behaviors outside of company policies and procedures. Identifies trend offenses, reporting as frequently as necessary to the manager based on severity of offense. Recommends workflow and procedure changes based on observations from the floor. Assists manager in ensuring department expenses stay within budget. Maintains compliance with all employees related reporting and tracking. Responsible for facilitating efficient optometry patient flow by coordinating the front and back-office services throughout the operational hours. Utilizes the dashboard and other metric tools to ensure patients flow through their visit in an efficient manner, including reducing wait times. Ensures appointment schedules are maximized and spread throughout the shift. Ensures that staff follows operational workflows related to scrubbing appointments in advance, registration, eligibility, vitals, no shows, referrals, and clinical procedures. Ensures that important medical tests are appropriately performed on patients, including testing for near and far acuity, depth perception, macula integrity, color perception and visual field tests. Ensures supplies, forms and equipment are ordered and in stock. Administers the Annual Skills/Competency tests. Prepares and posts staff schedules at least one month in advance. Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager, and implements strategies for improving customer service, patient throughput and patient flow. Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process. Ensures insurance eligibility verification is completed through appropriate verification source. Responsible for facilitating efficient optical patient flow and sales services throughout the operational hours. Ensures ordering of eyeglasses from the correct lab in a timely manner and proper dispensing of eyeglasses to patients. Oversees frame inventory, selection, and ordering. Utilizes the E.H.R. and optometry software to properly track and document activity. Ensures frame boards are properly stocked, displayed, and maintained. Ensures fees are collected from patients and documented for vision supplies. Establishes effective patient recall systems for annual exams, patient pick-ups, etc. Responsible for conducting inspections of work areas and exam rooms to ensure compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies, and infection control guidelines Responsible for handling patient complaints. Assists the patient and develops solutions to problems. Collaborates with other department supervisors when needed to resolve patient issues. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of an Associate's Degree program with a recognized major or comparable experience, and; Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills. Optometry related experience highly desired. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs, and other elements. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements. Licenses & Certifications: Valid CA driver's license Communications Skills: Job duties require the employee to effectively communicate, verbally and in writing, their opinions, and extrapolations of information they collect and synthesize/analyze. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities. Compiles, analyzes, and prepares information in an effective written form, including correspondence, reports, articles, or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and type. The employee frequently is required to stand or walk; and occasionally squat, kneel, and reach above and below shoulder height to lift and/or move items up to 20 pounds. Pay Scale: Min Salary Rate: $68,640.00 Max Salary Rate: $108,967.10

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17 per hour Salary Range: 16 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.

About Us Affinity Truck Center is an established leader in new and used truck sales, parts and service, lease and rental, and financing. We have built our reputation on the work of our dedicated and experienced staff. We believe that our people are a key driver of our success. We offer a competitive wage and benefits package, a unique level of concern for our employees, and a stimulating work environment. At Affinity Truck Center, you can expect to be part of a team of people who care about their work, their clients and each other. Summary: Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Job Responsibilities: Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels, and monitors the performance of all service department staff. Prepare, and hold quarterly performance check ins with all service department staff on a quarterly basis. Approves vacation and sick requests and drafts disciplinary write-ups for time reporting violations. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Strives for harmony and teamwork within the department and with all other departments. Develops and implements a marketing plan which promotes new and repeat business. Understands, keep abreast of and compiles with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-know, etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Accounts for all documents; ensures that none are missing, and all are processes correctly. Directs and schedules the activities of all department employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the parts manager to ensure availability. Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Renews, maintains, and ensures shop software programs are kept up to date. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities. Serves as a liaison with factory representatives. Ensures the proper care, storage and inventory of special tools. Ensures that customers' service files are up-to-date and readily available for reference. Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience. Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems. Maintains safe work environment. Maintains a professional appearance. Holds weekly department meetings. Completes company trainings as needed. Attends manager meetings. Performs other duties as assigned. Qualifications: Two to four years related experience. Bachelor's degree Valid Driver license and ability to be insured by Affinity Work Schedule and Travel: Due to the nature of our business, and the duties of the position in particular, the actual schedule you will be required to work will vary based upon many factors, including, but not limited to, the business needs of our Company, the schedules of our customers, the season of the year, etc. You may also need to travel out of State for meetings, training, conventions, etc. You will be reimbursed for travel expenses in accordance with Affinity Truck Center's travel policy. Physical Requirements: The physical requirements for this position include the following: Environment: Frequently works inside/outdoors in varying weather conditions and temperatures Environment: Occasional exposure to excessive loud noise Environment: Frequent Exposure to dust, gas, fumes, chemicals, etc. Lifting and carrying: Frequently lift and carry items weighing up to 90 pounds Bending, twisting, stooping, reaching: Must be capable of frequent twisting and bending down to pick up items from lower shelves, and reaching up for items stored at higher levels. Vision: Must have at least 20/40 acuity in each eye with or without correction. Hearing: Ability to perceive a “forced whisper” at a distance of 5 feet or less, with or without hearing aids. Mobility: Ability to enter and exit the vehicle safely and efficiently. Mobility: Capability to climb into and out of trucks, which may involve using steps or ladders. Must maintain three points of contact when entering and exiting trucks at all times. Dexterity in operating controls such as steering wheels, pedals, and gear shifts. Standing: Must be able to remain in a stationary position for a certain percentage of the workday, such as 50% or more Walking: Regularly moving about on foot within the work area, which may involve navigating through tight spaces or uneven surfaces. Hand Dexterity: Frequent use of hands and arms for grasping, fine manipulation, pushing and pulling, reaching, typing, etc. Sitting: Frequent sitting while using a computer, operating a vehicle, operating a forklift, driving a golf cart, sitting at a desk, attending meetings, trainings, seminars, etc. Mental Requirements: The mental requirements for this position include the following: Ability to learn new tasks effectively Ability to take direction from others in a leadership and/or similar role Must have the capacity to follow and remember processes and procedures Must maintain focus on assigned tasks Ability to complete tasks independently without supervision Ability to communicate effectively with visitors, customers, and colleagues Ability to multi-task Ability to prioritize Ability to work alone Ability to work in groups Ability to assist customers in a friendly manner Ability to communicate with others in a professional and respectful manner Ability to problem solve Ability to analyze and resolve issues Ability to exercise discretion & confidentiality Ability to engage in ethical conduct and decision making Ability to adhere to all company guidelines, policies, and procedures Ability to take criticism in a constructive manner Ability to maintain focus over long periods while driving Capacity for quick decision-making in response to changing traffic conditions or emergencies Privacy Data Notice: Affinity Truck Center collects information that is shared with third parties to build profiles and personalize your experience throughout your employment. To view the categories of personal information we collect and the purposes for which the information is used, to exercise your rights under the California Consumer Privacy Act (CCPA) or, to access Affinity Truck Center Privacy Policy disclosures at any time, visit the company website @ ********************* or email the HR department @ ********************. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $80,000-$90,000

We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we're taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry. After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we've been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful! Main Purpose The Team Lead serves as the onsite representative responsible for supporting the start, duration, and end of each shift for temporary associates. This role ensures smooth workforce operations, maintains compliance with timekeeping and attendance processes, and provides direct support to temporary employees and the client operations team. The Team Lead acts as a liaison between the temporary workforce, OnTrac Operators, and the Client Success Manager (CSM), helping to ensure a safe, efficient, and productive work environment. *This position is temporary through January 9th, 2026. Working Hours: The role demands scheduling flexibility and adaptability to a rotating or variable shift. Candidates must be available for shifts that could include evenings and weekends to meet dynamic business needs. Responsibilities & Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position. Must be open to weekends, evenings and mornings. Start of Shift Serve as the onsite Indeed Flex representative to welcome and direct temporary associates to the time clock. Support associates with clock-in issues or questions to ensure all workers are accurately logged in before entering the warehouse floor. Assist associates with questions related to their daily assignments and expectations. Provide additional support to associates who may experience language barriers to ensure understanding of duties and safety procedures. Escalate low fulfillment or attendance concerns to the CSM for agency allocation adjustments. Enable OnTrac Operators to focus on operational start-up priorities by managing workforce readiness tasks. During Shift Monitor the temporary workforce to ensure associates remain onsite and engaged during scheduled hours. Address or escalate any incidents of associates leaving early or missing from post without notice. Serve as a point of contact for onsite escalations, safety concerns, or workforce-related issues. Record lunch breaks and note any discrepancies to facilitate accurate timesheet processing. End of Shift Confirm that all temporary associates clock out properly and take their personal belongings when leaving. Respond to end-of-shift inquiries from associates, escalating or documenting questions that require management follow-up. Review and verify daily attendance records to ensure accurate reporting in the client portal. Identify and flag No Call/No Show (NCNS) associates to restrict future shift bookings as appropriate. Qualifications & Skills 1-2 years of experience in team leadership, staffing, or warehouse operations preferred. Strong interpersonal and communication skills, with the ability to interact effectively across diverse groups. Bilingual or multilingual abilities are highly valued. Reliable, punctual, and adaptable to fast-paced environments. Familiarity with timekeeping systems or workforce management tools is a plus. Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization High-level of technical acumen and proficiency to learn and utilize new software and technologies quickly to continuously evolve and improve our tech-driven advantage High-level of analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision Benefits $23.00 per hour Employee Assistant Program 25 days PTO (prorated) + Birthday Off 8 Paid Holidays Duvet days Volunteer days Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. This position requires the employee to drive. Position Type / Expected Hours of Work Full-Time Position. Hours will vary based on shift(s) for which you are hired, and seasonal business needs. Evening and weekend work may be required as job duties demand. Work Authorization / Security Clearance None Required For This Position AAP/EEO Statement We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Other Duties Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Job DescriptionWANT TO CHANGE THE WORLD AND HAVE FUN DOING IT??? We are looking for an experienced Call Center Manager who would be a good fit for our team and culture. Must be positive and fun, wants to grow professionally and personally, needs opportunities to thrive, loves critical thinking, doesn't want to do the same boring thing every day, doesn't mind making a great living, and is willing to put in the work to help us change the world. Can Do Crew Plumbing, Heating & AC is an innovative and rapidly growing home service company, and is seeking a talented Call Center Manager to join our dynamic team. This is an exciting opportunity to make your mark in a thriving organization that values innovation, collaboration, and career development. You'll have the opportunity to work on projects that drastically help push Can Do Crew Plumbing, Heating & AC mission forward, and is committed to providing the best value for the plumbing, drain, and hvac, in Bakersfield and surrounding cities. We are an award-winning company that has a proven track record of success and is ONLY looking for A-players. So, if you are not an A player, please do not apply. We offer growth opportunities, paid time off, and a fun enjoyable positive culture allowing you to grow financially, personally, and professionally and enjoy coming to work every day. We take pride in ensuring that all Can Do Crew Plumbing, Heating & AC team members are always set up for success and given the highest level of training and opportunity. Summary We are seeking a Call Center Manager to lead our customer service team at Can Do Crew. This role is pivotal in ensuring that our clients receive outstanding support and service. As a Call Center Manager, you will oversee operations, enhance customer satisfaction, and drive team performance. Responsibilities Manage daily operations of the call center to ensure efficient delivery service. Lead, train, and motivate customer service representatives to achieve performance goals. Analyze call center metrics and implement strategies for improvement. Communicate effectively with customers to resolve inquiries and issues promptly. Develop training programs to enhance staff skills in customer service and sales techniques. Negotiate with vendors and partners as necessary to improve service offerings. Ensure compliance with company policies and procedures. Requirements Proven experience in call center management or a similar role. Must have previous Service Titan experience (CRM) Strong leadership skills with the ability to motivate a team. Excellent communication skills, both verbal and written. Experience in project management is a plus. Customer service-oriented mindset with problem-solving abilities. Ability to analyze data and make informed decisions for operational improvements. If you are passionate about leading teams and enhancing customer experience in a dynamic environment, we invite you to apply for the Call Center Manager position at Can Do Crew Plumbing, Heating & AC today! E04JI801uv2h4082lre

At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depots proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is 17.50$ hourly to 17.50$/hourly, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 98153

Responsibilities Under the direction of the Beverage Manager, the incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, as well as for participating in the planning and direction of all Food & Beverage departments; manages the activities and functions of food outlets, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock objectives. PRIMARY RESPONSIBILITIES * Hires, motivates, evaluates and supervises front-of-the-house staff in order to ensure team members receive adequate guidance and resources to accomplish established objectives. * Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met. * Establishes department standards, guidelines and objectives and maintains other administrative processes, such as budget and staffing to ensure proper planning and efficient operation of the outlets. * Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors' programs in order to implement necessary and innovative changes to ensure Hard Rock continues to offer superior product and service. * Works with the Director - F&B to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs. * Monitors and evaluates the performance of Food & Beverage service by observing operations, surveying guests and coordinating with team members in order to develop strategies for proper planning and ongoing improvement of guest services and financial return. * Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies. * Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety. * Investigates and resolves guest complaints in order to maintain positive guest relations. * Works in coordination with culinary department to provide and maintain optimum dining experience. * Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events. * Assists with operations in all Food & Beverage outlets. * Performs other duties as assigned Qualifications * This knowledge and these abilities are typically acquired through the completion of a high school degree or equivalent and 6 years' restaurant service experience, with at least 2 years in a supervisory capacity; or the completion of a Bachelor's Degree in Restaurant/Beverage Management, Business Administration or equivalent and 3 years' restaurant service with at least 1 year in a supervisory capacity. * Advanced knowledge of Excel. SKILLS * Excellent interpersonal, oral and written communication skills. * Meticulous, organized and accurate * Extreme confidentiality. * Familiarity with a variety of computer systems and applications. * Be flexible to work varying shifts and time schedules as needed. * Communicate effectively with all levels of employees and guests. * Manage multiple details and tasks concurrently in a changing environment. * Able to work effectively in a team environment. * Analyze and think about how possible solutions impact on the entire operation. PHYSICAL DEMANDS * Ability to stand and sit for extended periods of time. * Ability to walk distances. * Ability to lift 30 to 40 lbs. * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Custodial Team Leader JobID: 2962 Maintenance/Custodial/Custodian Job Description and Requirements: Show/Hide CUSTODIAL TEAM LEADER QUALIFICATIONS: * Training and experience in custodial maintenance of school facilities * Knowledge of methods, materials, and equipment used in custodial work * Knowledge of safe working methods and procedures * Ability to exercise initiative and use good independent judgment * Ability to understand and follow oral and written directions * Ability to train and provide work direction to assigned staff * Ability to establish and maintain effective working relationships * Willingness and ability to work flexible schedules * Valid driver's license and ability to operate district vehicles REPORTS TO: Administrator as assigned JOB GOAL: To provide students and staff with safe, attractive, comfortable and clean educational environment PERFORMANCE RESPONSIBILITIES: * Trains, assigns and directs work, and provides leadership for custodial crew; works variety of schedules as requiredincluding evenings, swing shifts, split shifts, days or weekends * Assists in planning and scheduling of custodial crews; orders supplies and maintains inventories * Inspects crew work for accuracy and compliance with established standards; reports safety hazards and repair needsto appropriate personnel * Drives district vehicle to transport crew members, equipment and supplies * Maintains security of district property when crew is on premises; locks and unlocks gates, doors and windows; setsalarm systems; turns main water, power and gas lines on and off as necessary; responds to emergency calls as needed * Makes minor non-technical repairs and adjustments to equipment * Performs duties as crew member including but not limited to cleaning classrooms, offices, restrooms, kitchens,cafeterias and other site facilities; operates cleaning equipment such as vacuums, buffer, floor cleaning and polishing machines, gasoline blower, etc. * Sweeps, scrubs, strips, seals, disinfects, mops, waxes and polishes floors; cleans and vacuums carpets * Dusts, cleans and polishes furniture * Cleans walls, ceilings, windows, woodwork, chalkboards and equipment * Cleans and disinfects drinking fountains, telephones, trash cans, rest rooms and kitchen areas * Dusts light fixtures, furnaces, ledges; empties trash receptacles and pencil sharpeners; stocks and replaces towel and soap dispensers * Replaces lights and batteries; sets clocks; resets fire alarms and bell systems * Picks up paper, glass and debris; cleans, rakes, sweeps, waters grounds; checks sprinkling systems; sprayspesticides; removes graffiti * Sets up, moves and adjusts furniture and equipment as needed * May be assigned to care for and display flags * Performs other related duties as assigned SALARY: $20.47 - $33.33 per hour EVALUATION: Performance of this job will be evaluated in accordance with the District's Improvement of Professional Services" handbook, Board Policies and Procedures and consistent with collective bargaining agreements when applicable. NEW PROBATIONARY EMPLOYEES AND PERMANENT EMPLOYEES WHO BECOME PROBATIONARY UPON RECLASSIFICATION: A new employee, or a permanent employee who is changed to a new classification, shall serve a probationary period, which shall not exceed six (6) months of duty time exclusive of leaves of absence or other absences. During this probationary period the employee must meet the required standards of performance to be recommended for permanent status in the classification. A probationary classified service employee may be terminated from the probationary classification at any time without cause, without right of appeal or hearing before the Board of Education. Pursuant to Education Code section 45113, a permanent employee who accepts a promotion and fails to complete the probationary period for that promotional position, shall be employed in the classification from which he or she was promoted. MINIMUM APPLICATION REQUIREMENTS: An online application and any documents listed below must be submitted by 8:00 p.m. on December 10, 2025: * Resume Copies of required certificates, transcripts or diplomas may be submitted with application. District may require that originals be presented for verification prior to employment. Please check with Human Resources regarding acceptable documents. For positions requiring college course work official transcripts will be required upon employment. It is the applicant's responsibility to meet all application requirements and supply copies of all required documents. A separate set of paperwork is required for each application submitted. All application materials submitted become the property of Bakersfield City School District. CONDITIONS OF EMPLOYMENT: Some positions may require proof of privately owned automobile insurance and the possession of a valid California Motor Vehicle operator's license. Fingerprint clearance by the Federal Bureau of Investigation and the California Department of Justice is a condition of appointment after all other required job conditions have been met. Must present verification of completion of Child Abuse Mandated Reporter training or obtain verification within six (6) weeks of hire and annually thereafter, as required by the California Child Abuse Neglect Reporting Act. The Bakersfield City School District wishes to thank all applicants for their interest in this position. Positions may be re advertised or application deadlines extended at the discretion of the District. Unless otherwise notified by the District, applications received in response to this bulletin will be considered for available District positions in this classification during the current school year. Those meeting minimum qualifications, including passage of required tests, will remain active during this time. Applicants will not be individually notified of their application status. Any candidates contacting, directly or indirectly, any member of the Board of Education and/or administration with the intention of influencing their or another candidates selection to any administrative position shall be disqualified without recourse. The provisions of this bulletin do not constitute a contract expressed or implied and any of the provisions contained herein may be modified or revoked without notice. NONDISCRIMINATION POLICY The Bakersfield City School District (BCSD) is committed to equal opportunity for all individuals in education and in employment. BCSD prohibits discrimination, harassment, intimidation, and bullying in any employment practice, education program, or educational activity on the basis and/or association with a person or group with one or more of these actual or perceived characteristics of age, ethnicity or race, which is inclusive of traits historically associated with race, including but not limited to, hair texture and protective hairstyles, such as braids, locks, and twists, color, ancestry, nationality, national origin, immigration status, ethnic group identifications, religion, pregnancy, marital status, parental status, physical disability, mental disability, sex (including sexual harassment), sexual orientation, gender, gender identity, gender expression, medical information, genetic information, homelessness, foster status, military veteran status, political affiliation or any other basis prohibited by California state and federal nondiscrimination laws consistent with Education Code 200, 220 and 234.1, Penal Code 422.55, Government Code 11135, Section 504, and Title IX. Not all bases of discrimination will apply to both education services and employment. If you believe you, or your student, have been subjected to discrimination, harassment, intimidation, or bullying you should contact your school site principal and/or the District's Chief Equity Compliance Officer, Section 504 Coordinator, and Title IX Coordinator, Erin Johnston, by phone at **************, by email at ******************, or in person at 1300 Baker Street, Bakersfield, CA 93305. Copies of BCSD's Uniform Complaint policy, Sexual Harassment policy, and Nondiscrimination policies are available upon request.

Lead Supervisor The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Base Pay Range Minimum $20.00 Base Pay Range Maximum $24.00 Sample of tasks required of role: SALES: Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) OPERATIONS: Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Lead Supervisor Job Description The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Base Pay Range Minimum $20.00 Base Pay Range Maximum $24.00 Sample of tasks required of role: SALES: Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) OPERATIONS: Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Req ID: 120956

Job Description About the Opportunity Work With Your Handz is hiring an experienced Customer Service & Dispatch Manager for a rapidly growing HVAC and plumbing company in Bakersfield, California. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced service environment. You'll oversee a small but growing team of Customer Service Representatives and Dispatchers while driving process improvements, customer satisfaction, and team development. Service Titan experience is a MUST and experience working with AI vendors on Service Titan is ideal. If you're a motivated leader who loves solving problems, building strong teams, and optimizing call performance, this role is for you! Responsibilities Lead, train, and develop a team of CSRs and Dispatchers (currently 4 direct reports). Manage daily operations for inbound/outbound calls, dispatching, and scheduling. Use ServiceTitan and Excel to track KPIs, analyze call data, and create actionable reports. Identify trends and process gaps to improve booking rates and operational efficiency. Oversee customer communication to ensure a best-in-class experience. Collaborate with leadership to set goals, track performance, and develop future leaders. Provide weekend or after-hours support as needed for urgent situations. Support growth initiatives as the company expands its call center operations. Requirements 3+ years of experience in customer service, dispatch, or call center leadership. Strong ability to manage people, processes, and performance metrics. Experience using ServiceTitan (required). Proficient with Microsoft Excel (filtering, exporting, and organizing reports). Excellent communication and leadership skills with a people-first mindset. Self-motivated, detail-oriented, and organized. Type A personality - thrives on structure, accountability, and results. HVAC or home services experience preferred, but not required. Why You'll Love It Here $68,000 - $75,000 per year DOE, plus benefits and 401(k). Monday-Friday schedule (7:00am-3:30pm) with minimal weekend support. Opportunity to build and shape a growing department. Collaborative leadership that values innovation, initiative, and development. Positive company culture and excellent local reputation. Long-term career growth with a fast-expanding home services company. About Work With Your Handz Work With Your Handz partners with top residential service companies across the U.S. to connect talented professionals with long-term career opportunities in HVAC, plumbing, and electrical trades. We work with leading employers who prioritize employee growth, professional development, and a supportive team culture. If you're an experienced Customer Service, Dispatch, or Call Center Leader ready to take the next step in your career - apply today! Equal Employment Opportunity Statement Work With Your Handz and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Job DescriptionDescription: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements: MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: *********************************