Customer Service Supervisor Jobs in Deltona, FL

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for providing exceptional service. Experience in customer support or a related field is preferred. Details: Onsite M-F 25$ an hour Temp to Perm Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Resolve customer issues and provide timely follow-up. Maintain a high level of professionalism and empathy with each interaction. Document customer interactions and feedback. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Problem-solving skills with a customer-centric attitude. Previous customer service experience is a plus.

Survey Team Leader - Tavares, FL This is a leadership position to manage a Survey Team with established and talented survey project managers, technicians and field crews in our Tavares office with great potential for career growth within the Halff organization. Halff works with many local municipalities, land developers, state and private projects in Central, West Central and North Florida. Minimum Requirements: PSM Licensed in Florida 3 years of management experience as a PSM in the state of Florida with excellent communication skills. 5 years of experience in preparing boundary, topographic, route, utility and construction survey documents/drawings and legal descriptions in the State of Florida. Land Development and Public Works survey experience. AUTO-CAD Civil 3D Experience with preparing legal descriptions for County Project land acquisition or utility easements. Ability to manage projects and develop scope and fees for proposals. Able to successfully lead a project team on projects of all sizes and levels of complexity. Ensure that all aspects of the project are followed through to completion meeting client needs, budget and schedule. Preferred Requirements: Experienced with FDOT projects and procedures is a plus Good understanding of the Central Florida market Technical understanding of Trimble Survey equipment, Trimble Business Center is a plus Active in professional organization, professional development and mentoring of staff. Company Overview: Halff is a mid-sized, employee-owned, diverse and multi-disciplined professional services firm designed, engineered, planned, constructed - and purposed - for people. Since 1950, we've been creating smart solutions that improve lives and communities by turning ideas into reality. Halff was founded on a core tenet: Focus on people, treat them well, and success will follow. It's no wonder, then, that our employees and the culture they create result in our firm consistently being named a Top Workplace in America. Our industry-leading professionals collaborate to meet tough challenges in creative ways. Our services include Construction Services, Energy, Environmental, Geographic Information Systems, Intelligent Transportation Systems, Land and Site Development, Planning and Landscape Architecture, MEP Engineering, Public Works, Right of Way, Structural Engineering, Subsurface Utility Engineering/Utility Coordination, Surveying, Transportation, Water Resources and Water/Wastewater. Halff has offices in the following locations: Arkansas: Bentonville, Fayetteville, Fort Smith, Little Rock and North Little Rock Florida: Chipley, Crestview, Jacksonville, Orlando, Panama City Beach, Tallahassee, Tampa, Tavares and Temple Terrace and Windermere Louisiana: Baton Rouge and Shreveport Oklahoma: Norman and Oklahoma City Texas: Austin, Brownsville, Conroe, Corpus Christi, Flower Mound, Fort Worth, Frisco, Houston, Lubbock, McAllen, Midland, Richardson, San Antonio and Tyler We offer excellent benefits including medical, dental, prescription, life insurance, long-term and short-term disability insurance, paid time off and holiday pay, Traditional and Roth 401(k) plans, Employee Stock Ownership Plan, Health Savings Account, 529 College Savings Plan, Flexible Spending, an Employee Assistance Plan and more. Salary is competitive and commensurate with experience. Halff is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Halff is a drug-free workplace. This offer of employment is contingent upon the receipt of a clear drug screen and background check prior to your first day of employment. This position may be subject to random drug testing pursuant to federal regulations.

Job Type: Part-Time to Full-Time About Us: Level 4 Solutions, established 19 years ago and now expanding into North America, specializes in enterprise application implementations with a focus on quality services. Our expertise in NA is focused on Salesforce's cloud solutions (e.g. Sales, CPQ, Service, etc.) as well as custom application projects. We pride ourselves on delivering tailored IT solutions that meet the highest standards of excellence and transparency. Our team is dynamic, fun, and hardworking, committed to client satisfaction. Job Description: We are looking for a Senior Sales Representative / Account Executive to join our remote team. Starting part-time, with potential for full-time, you will drive Salesforce Service sales and build key business relationships. Responsibilities: Develop strategic sales plans to secure business opportunities in the Salesforce ecosystem. Maintain client relationships, meet their needs, and identify upsell opportunities. Analyze client requirements, prepare and deliver presentations, and collaborate with technical teams. Stay updated on industry trends to effectively position our services. Achieve sales targets and contribute to team goals. Requirements: Minimum 8 years sales experience, preferably in the Salesforce (or CRM) ecosystem. Proven sales track record. Strong communication, negotiation, and interpersonal skills. Independent, well-organized, with strong time-management skills. Bachelor's degree in Business, Marketing, or related field preferred. Why Join Us? Enjoy competitive compensation, flexibility, and professional growth in a supportive environment.

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

Customer Service Representative Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsibilities Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Qualifications High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer oriented Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Physical Demands Constant sedentary work Next Steps Place an application Complete your online assessment Our team will review your application If selected to move forward, our team will follow up directly DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.KEY JOB RESPONSIBILITIES KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary

Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!

Job Title: Compliance Professional 2 Pay Rate: $30/HR on W2 Duration: 6+ months (Possibility of extension) A Snapshot of Your Day: As a member of the Customs Global Classification team, you will be responsible for accurately classifying a broad range of products in accordance with the Harmonized Tariff Schedule of the United States (HTSUS) on behalf of legal entities in the United States of America. Within this responsibility you capture data/documentation and determine the correct customs classification (tariff) according to the U.S. Harmonized Tariff Schedule (HTS). This position reports to the Global Classification Team and works in close collaboration with the Customs Operations U.S. Team as part of a multinational team located in Orlando, FL, Charlotte, NC, or Houston, TX. How You'll Make an Impact: Identifying the required information for Customs classification and gathering information from systems and/or colleagues of the relevant departments such as engineering, R&D and other areas. Analysis, collaboration, and assistance in classifying goods according to U.S. Customs regulations and U.S. Harmonized Tariff Schedule. Will need to take into consideration the technical attributes required for the classification process. Monitoring and controlling Customs classification processes. Compliance with the U.S. Customs and Border Protection (CBP) Regulations. Ensure product classifications comply with The U.S. Customs and Border Protection (CBP) requirements and other relevant trade regulations. Stay current with U.S changes in Customs laws, regulations, and HTSUS amendments. Research and use tools such as Cross Rulings, explanatory notes, U.S Harmonized Tariff Schedule, drawing/specs, and other materials to help classify products. Actively participate in team growth efforts. Recommend changes in current processes when needed. What You Bring: At least 2 years of experience in the field of customs classification. Bachelor's degree in engineering or trade, legal or related or equivalent of education and experience in related field. Excellent written and verbal language skills in English is required. Excellent knowledge of MS Office (particularly Excel). Experience with U.S. Customs regulations, classification determination, and ability to use multiple tools for information gathering. System experience a plus - ERP IT systems SAP, MIC, Integration Point, etc. Strong attention to detail, ability to work independently, and part of a team. Ability to comprehend and digest customs classification topics, as well as proven capability to derive risks, costs, and mitigation strategies Ability to understand, create and work in networks within the organization. Negotiation, presentation, and assertiveness are attributes that describe you the best. Support organization's goals, values, and diversity. Business travels of 5-10 %.

About the Role We are seeking a dynamic Client Success Specialist to join our clients team. In this role, you will be pivotal in managing client relationships, ensuring satisfaction, and optimizing engagement with our services. As the primary account manager for a portfolio of clients, you will provide expert guidance, problem-solving, and proactive support, all while helping clients achieve their objectives and regulatory compliance. If you are passionate about building strong client relationships and have a talent for consulting, project management, and problem-solving, we want to hear from you! Key Responsibilities Client Management & Engagement: Oversee client assignments, clearly communicating objectives, expectations, and key performance indicators (KPIs). Plan and execute reengagement strategies, including training and refresher courses. Subject Matter Expert (SME): Become the go-to resource for Vendor Vault, providing clients with expertise on applications, tools, and functionalities to maximize usage. Implementation & Consultative Services: Lead client onboarding and software implementations, ensuring successful setup within 90-120 days. Provide consultative support to identify and address vendor management issues. Problem Solving & Collaboration: Utilize a systematic approach to problem-solving by identifying root causes, engaging clients and internal teams to develop tailored solutions, and addressing challenges proactively. Enhancement & Feedback: Contribute to product improvements through User Acceptance Testing (UAT) and gather client feedback to inform enhancements, driving continuous service improvement. Communication & Collaboration: Foster strong relationships with clients through consistent communication, addressing concerns, and facilitating collaboration across departments to meet client needs and expectations. Skills & Experience Technical Skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Expertise in Vendor Vault (due diligence, vendor selection, contracts, reporting) and UAT Experience with project management software Familiarity with CRM tools for tracking client interactions Data analysis and reporting capabilities Adobe software proficiency (Acrobat, etc.) for document management Soft Skills Effective Communication: Strong written and verbal skills to articulate ideas and expectations clearly. Relationship Building: Ability to build and maintain trust-based client relationships. Problem-Solving & Critical Thinking: A natural curiosity and determination to resolve client challenges creatively. Time Management & Adaptability: Ability to manage multiple client engagements while adjusting to changing priorities. Client-Centric Mindset: Always placing the client's needs at the forefront and striving to exceed expectations. Negotiation Skills: Resolving conflicts with clients while ensuring mutually beneficial outcomes. Qualifications Bachelor's degree in Business Administration, Finance, or a related field (or equivalent experience). Prior experience in client management or a similar role, preferably in the financial services industry. Proven track record of managing complex client relationships, delivering results, and driving client satisfaction. Why Join Us? Career Growth: Opportunity for advancement in a growing company. Collaborative Environment: Work with a team of dedicated professionals focused on delivering excellence. Impactful Work: Play a key role in improving client satisfaction and driving business growth. Competitive Compensation: Competitive salary and benefits package.

Customer Service Representative (Commute Required) Responsibilities: - Assist customers with inquiries, product, and order processing - Provide excellent customer service through in-person interactions - Upsell and cross-sell products to meet sales targets - Process payments and transactions accurately - Resolve customer complaints and issues in a timely and professional manner Qualifications: - High school diploma or equivalent - Previous experience in customer service and sales roles preferred - Strong communication and problem-solving skills - Ability to work in a fast-paced environment and multitask effectively Benefits: - Competitive salary and commission structure - Training and development opportunities for career growth - Employee discounts on products and services - Positive and supportive work environment If you are excited about providing exceptional customer service and achieving sales goals, please submit your resume for consideration

The Customer Service is the heart of the organization. Together with the Key Account Manger they create the main pipeline between the customers and the company. His job is to provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. Responsibilities Provide outstanding customer support by analyzing, processing, and responding to customer and sales team needs Process all customer orders accurately and promptly upon receipt. Customer data must be validated at time of order for pricing, terms, exceptions, and any special shipping requirements. Orders must be processed from entry through shipment and invoicing Ensures that all customer queries (internal and external), on product quality, availability, and substitutions, inventory and order status, pricing, billing, invoices, and carrier concerns are resolved satisfactorily Assist the sales team with account inquiries and problems involving product quality, carrier concerns, product availability, pricing, and billing. Responds to all customer complaints immediately and notify all relevant parties. Escalate as needed. Maintain customer account information, assuring efficient billing and maintenance of all related paperwork Responsible for compliance with applicable corporate policies and procedures Qualifications Associates degree preferred or equivalent work experience Experience in customer service team environment Knowledge of ERP system (SAP Business 1 -advantage) Microsoft Office software-Word, Excel and others Ability to work cross-functionally, with customer driven focus and sense of urgency Excellent customer service skills and ability to write and express ideas clearly; plan and prioritize work Familiarity with Inco terms and import/export documentation is a plus People-oriented with the ability to interactive effectively with customers Proactive approach and abilities Hands-on, highly organized; highest level of accuracy Team player Able to work independently Pleasant temperament combines with assertiveness

Foundever™ At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you! Te gusta ayudar a los demás? Eres fluido en inglés y español? Become a Bilingual Financial Customer Service Representatives by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world's top brands. In this position, you will: Problem-solve and connect with customers by phone via inbound calls; no sales Speak Fluent English and Spanish Strive to meet and exceed metrics while providing excellent customer service Drive customer satisfaction through voice, chat and/or email communications Navigate through multiple digital systems Read client legal disclosures verbatim Location Requirements: Must live within the commuting range of our Deland, FL office, located at 1398 S Woodland Blvd, DeLand, FL 32720, as this position is based onsite. Work with Us and You'll Enjoy: Pay: $19.00/H 100% Paid Professional Training at $15 per hour Health Benefits Medical Dental Vision Employee Assistance Program (EAP) 401K retirement plan with company match Employee discounts Referral bonuses Everbetter wellness program Internal Mobility (84% of our managers are promoted within) You are perfect for this role if you hav A high school diploma or GED equivalent An ability to connect with customers, and offer helpful solutions, with empathy Excellent listening, verbal and written communication skills Basic PC navigation skills, including search engine experience, browser navigation, typing in URL's, completing online forms, etc. An ability to work evening and weekend shifts You work well with a team or independently Location Requirements: Location Requirements: Must live within the commuting range of our Deland, FL office, located at 1398 S Woodland Blvd, DeLand, FL 32720, as this position is based onsite. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at ***************** and connect with us on Facebook , LinkedIn and Twitter . Military Friendly: Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We're looking for an ambitious Customer Retention Agent to join our existing team who operate with customers all over Europe, United States and Australia. About Us: EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions. Role: Customer Support Consultant Responsibilities: Handle customer queries via telephone calls, email and web chat. Achieve your targets for customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! Whats on offer: Earn additional bonus on top of base salary 19 days PTO plus 6 federal bank holidays 401k Medical Cover Employee Assistance Program What are the next steps? Interviews for this role are starting immediately, so you could be joining our team very soon! Successful candidates will have a short screening call with our partner company, RecruitmentJunky, before being invited for a video interview with a hiring manager.Ready to begin your career with us?Apply now and submit your application online.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Customer Service Supervisor - Lake Brantley, Florida** Active - Regular full-time Clerical 4 days ago Requisition ID: 5635 **Job Title:** Customer Service Supervisor **Reports to:** Customer Service Manager **FLSA Status:** Non-Exempt **Salary Grade:** NE12 **Supervisory Responsibility:** No **SUMMARY:** The Customer Service Supervisor is responsible for handling inbound calls from existing customers regarding a variety of requests relating to the Bank's products and services. Using their product knowledge and customer service skills, Customer Service Supervisor address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned by supervisor and/or Trustco Bank's Board of Directors. * Properly authenticate the identity of a caller as the bank's client in accordance with written department procedures before providing any information. * Responsible for all Customer Service Department activities * Verifies and processes all account inquires and ensures they are mailed in a timely manner. * Processes all e-tickets from the branches, providing pin and password resets. * Train and mentor, all customer service staff. * Handles all customer calls that cannot be handled by Customer Service Coordinators. * Identify growth opportunities and inform customers about the Bank's new and existing products/services and current promotions to seize opportunities to capture additional business when appropriate. * Prepares daily reports on customer service performance such as call wait times. * Assist Customer Service Coordinators by taking customer calls. **REQUIRED EDUCATION/EXPERIENCE:** * High School Diploma or equivalent education or experience. * Customer service experience. * Effective verbal communication skills. * Well, organized with the ability to manage multiple tasks and work to time sensitive deadlines. * Ability to work well independently and in groups. **PREFERRED EDUCATION/EXPERIENCE:** * Call center experience. **POSITION TYPE/EXPECTED HOURS:** This is a full-time position. Work hours are scheduled around the following customer service hours: Monday 8:00am - 8:00pm Tuesday 8:00am - 8:00pm Wednesday 8:00am - 8:00pm Thursday 8:00am - 8:00pm Friday 8:00am - 8:00pm Saturday 8:00am - 5:00pm Sunday Closed **TRAVEL:** No travel. **LANGUAGE SKILLS:** Must be able to speak, read, write, and understand the primary language(s) used in the workplace**;** bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers. **PHYSICAL DEMANDS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone. * Ability to communicate both in person and/or by telephone. **WORK ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment. **OTHER DUTIES:** Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. **AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:** Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. This includes, but is not limited to, the following: • Hiring, placement, upgrading, transfer, demotion or promotion • Recruitment, advertising or solicitation for employment • Treatment during employment • Rates of pay or other forms of compensation • Selection for training, including apprenticeship • Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Opportunity for advancement Paid time off Training & development Hand & Stone Massage and Facial Spa is a successful franchisor with over 550 locations across the US and Canada. Hand and Stone Massage and Facial Spa in Palm Coast, FL is family-owned, and our reputation is built on our culture experienced team, and established client base. Hand and Stone Massage and Facial Spa in Palm Coast is currently seeking an engaging Customer Service Manager to lead our spa team to drive growth of our spa's recurring membership model. This is an entry level management position with opportunity for advancement, as we will be opening more spas, and continuing to grow. As a Sales Leader, you'll be the driving force behind our sales associates; coaching, motivating, leading, and hitting those sales targets. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need leaders with engaging personalities and communication skills who put our customers at ease and have a gift for closing sales. The ideal Spa Manager has 2- 3 years' experience in leading a sales or commission-based sales team. Membership sales model is a plus They are confident in performing personal sales, training and motivating a sales team, teaching customer engagement and driving performance. Key Responsibilities of the Customer Service Manager: Measure membership conversion and drive results. Have a proven strategy in place and be ready to adjust as needed based on results. Minimum membership conversion standard for this role is 20% Craft and run ongoing sales training programs and for our spa associates. This includes through role play, morning meetings, sales goals, contests, and more Set sales goals and drive performance to achieve daily, weekly, monthly and annual sales goals. Lead by example. Analyze customer satisfaction scores and identify areas of opportunity. Create a competitive, collaborative culture of education, motivation, and performance. Understand how to coach your team across the finish line and celebrate those achievements together! Cover any needed shifts at the front desk to maximize performance and promote excellent customer service. Experience Needed for this Role: Managing and driving a recurring membership revenue stream- bring your specific strategies and ideas! Embraces Commission sales Knowledge of how to effectively motivate people based on their personality. Strong oral communication skills to set sales expectations, coach to performance and deliver results Flexible, respectful, patient, friendly yet driven to exceed goals. Benefits Include: $35 -$40K, plus bonuses based on front desk performance and key metrics One week PTO, after 1 year Dental Life Insurance 401K Employee discounts on products and free monthly service MGR423 Compensation: $35,000.00 - $40,000.00 per year At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Job Location: Orlando, FL Office No. of Positions Available: 1 Rentex Audio Visual & Computer Rentals is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in selling our products and services nationwide. This position is available at our Orlando, FL offices. The selected candidate will be required to respond to order requests from customers, order entry requests from Account Managers, and administrative requests from Account Managers and the Director of Sales. This position reports directly to the Director of Customer Service. **Duties/Responsibilities:** • Provide excellent customer service to external and internal clients. • Maintain clear and concise communication with customers and co-workers in a high-pressure environment. • Escalate unresolved issues to the appropriate internal contacts. • Effectively manage a high volume of incoming calls and emails with professionalism. • Build and maintain rapport with Operations and Logistics coworkers across the company. • Consistently improve knowledge of Rentex rental inventory through self-study, monthly team presentations, and quarterly training sessions. • Remain current with trends and initiatives within the audio visual & computer rental industry. • Communicate with all Rentex offices regarding new and/or changing orders. • Maintain a safe, organized, and clean work environment to ensure safety and compliance. • Comply with company policies and procedures. • Perform other related duties as assigned by the Director of Customer Service. Phone: ************ Website:************** **Attributes and Abilities:** o General o Ability to reprioritize tasks and manage all customer expectations to meet deadlines o React to changing circumstances and handle customer objections in a professional manner o Have a highly motivated and energetic personality with the ability to adapt and learn quickly o Be able to work as part of a team, and have the desire to be part of a growing company o Strong written and verbal communication skills o Extensive knowledge of Microsoft Word & Microsoft Excel o Basic understanding and skills with Rentex's inventory platform to solve problems o AV Knowledge o Possesses 3+ years of AV experience in the live event environment. o A strong knowledge of audio, video, lighting, and computer equipment and specifications. o Well versed in standard live event production practices and standards. o Sales o Be personable with an ability to elicit trust and enthusiasm from existing clients. o Work with customers to resolve issues involving changes to orders, pricing, and returns to ensure customer satisfaction while keeping the interests of Rentex in mind. Phone: ************ Website:************** Job Functions: AREA % OF TIME PRIMARY RESPONSIBILITIES Order Management 70% o Handle customer requests in a timely fashion o Enter accurate orders to achieve Operational efficiency o Date and time fields are accurate o Contact info is accurate o Internal notes are included when needed o Insurance requirements are met prior to pull o Credit limit is addressed prior to pull o Tax code info entered properly prior to pull o Equipment availability is checked for all gear o Credit card authorization obtained prior to pull · Order follow-through o Customer POs obtained and entered o POs needed for subrentals entered prior to pull Administrative Assistance 25% · Accurately submit paperwork to assist Account Managers and Director of Customer Service including but not limited to: o Credit requests o PO entry o COI entry o COI requests o Shipping requests o Insurance requirements are met prior to pull o Daily reporting o Weekly reporting o Monthly reporting Rentex contribution 5% o Maintain a presence on LinkedIn to support Rentex information o Work with Account Managers and other Customer Service Managers to develop process and procedures o Assist Operations team in warehouse o Assist Logistics team **Work Environment** This job operates in a warehouse/office environment. **Physical Demands** While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move objects up to 50 pounds. Position Type/Expected Hours of Work This is a full- time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high demand periods. **Preferred Education and Experience** • 4-year college degree • At least 3 years of experience in audio/visual, event production, or a related field **Other Duties** This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. May be asked to assist in the warehouse on prepping large orders. Your personal information is never shared outside Rentex Inc. without your permission. Please, no headhunters, recruiters, or consulting firms. Email Send your resume to *************** Please include the title & location of the position you are applying for in the ‘subject' field. Fax Send your resume via fax to . Please include a cover page letting us know which position & location you are applying for. Mail Send your resume to: Rentex Inc., Attention: Human Resources, 110 Shawmut Road, Unit 8, Canton, MA 02021. Please include a cover letter letting us know which position & location you are applying for.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Customer Service Manager** Full Time Sales 30+ days ago Requisition ID: 2264 We are looking for an experienced Customer Service Manager to be part of the Hotelier/Purestar Group in Orlando, FL! Here are some of the benefits our employees enjoy for their contributions to our success: Medical, Drug & Vision and Dental coverage for employees. Group Life Insurance Health and Dependent Care Flexible Spending Accounts Paid Time Off 401(K) with Company Match Tuition Reimbursement Program Career advancement within the company Various incentive programs **POSITION SUMMARY:** • Responsible for managing customer queries and complaints, while actively seeking out and engaging with new customer prospects and providing exceptional service. Including but not limited to processing orders, contract modifications and be the liaison with Operations. **MAJOR JOB RESPONSIBILITIES:** • Managing Customer Service Representatives - routes, quality, service • Responsible for customer engagement and satisfaction, and company knowledge of customer product mix and service preferences; acknowledge and resolve customer complaints • Communicate and track any service or quality issues and feedback; anticipate customer needs • Responsible for consistent communication touchpoints; in-person, phone or email • Able to provide full presentations in field and at service meetings • Inform GM of any problematic situations • Ensures compliance with company policies and procedures • Ensure a safe working environment • Provide reporting information and support on internal service calls to leadership • Perform other duties as required. **EEO/AA Statement** PureStar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. **QUALIFICATIONS AND MINIMUM REQUIREMENTS:** • Must possess a valid Driver's License; • Position requires High School diploma or equivalent; • Must be able to work independently and follow instructions; • Bilingual is a plus; • Exceptional written and verbal communication skills. • Comprehensive mathematical skills, familiar with financial controls • Exceptional customer service • Strong work ethic, organized, attention to detail • Strong safety awareness; • Computer literate; • Flexible time **Computer / Technical Skills / Job Specific Skills:** Computer literate, able to understand and work with basic math, extensive knowledge of department processes, highly independent worker, self-motivated individual with a sense of urgency and must have reliable transportation. **Work Hours:** Weekdays; may include working on the weekends or during Holidays for vendor relations or as business needs. This is an exempt position, and this should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. **Physical/Mental Requirements:** • Assigned duties are accomplished primarily in an office/production setting. Must be able to maneuver around an office/production setting, work at a desk/workstation and respond to written and oral cues. • Must have the manual dexterity to operate a computer and other necessary office/production equipment. • Must be able to sit for extended periods of time. • May be required to bend, reach and lift up to 15 lbs. **Safety** All employees are responsible for their personal safety and the safety of others. Therefore, all employees must: • Participate fully in company health and safety programs and comply with all company OSHA policies and procedures. • Follow all lawful employer safety and health rules. • Wear and / or use Personal Protective Equipment, when and how instructed. • Report hazardous conditions to management. • Report any job-related injury or illness to management and seek treatment promptly. • Other duties as requested. **LET'S CREATE A POSITIVE EXPERIENCE… TOGETHER!** As a service-driven culture, our commitment to excellence extends beyond providing amazing customer service to our hospitality partners. From community outreach, diversity and inclusion initiatives, to investments designed to support conservation and sustainability our community and environmental stewardship is evident. If working for a company that emphasizes diversity, environmental consciousness and making a positive impact every day is in line with your career goals, we'd love to have you on our TEAM! PureStar reserves the right to make changes to this job description whenever necessary.

Req #2078 **** Posted Thursday, December 21, 2023 at 9:00 PM Purpose The purpose of the Customer Service Manager is to lead the Customer Service department in supporting the requirements of Ravago's customers and stakeholders. The Customer Service Manager is responsible for the team's execution of sales orders, fulfilling of customer information requests, and overall customer satisfaction. The objective is to create a supportive culture for our people and customers, while achieving target metrics related to operational efficiency and business performance. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below. 1. Team Performance a) Monitor daily operations through physical observation and data indicators to identify areas of need aimed at supporting the organizations growth and profitability b) Develop methods to identify levels of customer satisfaction, and implement strategies that support continuous improvement c) Drive activities to improve and maintain on time delivery performance goals d) Implement process to improve order velocity, and the organization's ability to accurately process orders and produce timely, accurate invoices to our customers e) Prioritize activities of the team, and develop strategies to drive results f) Ensure proper level of reporting for daily, weekly, and monthly functions to all levels of the organization g) Ultimate point of escalation for commercial team regarding transactions 2. Organizational Objectives a) Collaborate with other departments and business units to align end-to-end process, structure, and job responsibilities to harmonize operations and gain efficiencies b) Organize supervisors and staff to provide proper coverage for responsibilities of the team, balancing cost management with organization health c) Manage team to comply with regulatory, compliance, and legal standards. d) Ensure all SOP's, KPI's, job descriptions, organizational charts and other documents are maintained 3. Personnel Management & Development a) Facilitate a supportive culture balancing a people-focused attitude with a professional atmosphere aimed at achieving business targets b) Educate and motivate the team to perform daily operations that support enterprise-wide direction c) Collaborate on plans for development of direct reports and their subordinates, using the core competencies of Ravago and the core competencies of the department as a guide d) Hold periodic meetings with personnel to clarify growth targets within professional development and role progression 4. All other duties as assigned Supervisory Responsibilities 1. Develop plan for staffing levels, staffing criteria, and career pathing 2. Manage overall compensation for department, including year end assessment and bonus distribution 3. Collaborate with senior management to establish annual budget, and effectively operate within agreed upon plan 4. Direct oversight of Supervisor team, and ultimate responsibility for customer service staff 5. Enforce Ravago policy and bylines Competencies; Knowledge, Skills, Abilities (KSA) To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture. 1. Ability to prioritize for themself and others in order to effectively complete objectives and achieve goals. 2. Exhibits ability to effectively lead a diverse team, with examples of guiding positive change within an organization. 3. Sharp business acumen with the ability to recognize the attributes of a successful transaction, as well as a thriving distribution business, and orchestrate actions to directly impact customer retention, sales growth, and profitability. 4. Experience working directly with customers, and exhibits the ability to effectively support a complex transaction and achieve customer satisfaction. 5. Proven ability to build a team with a strong balance of achieving high performance and a harmonious team culture. 6. Has led efforts for methodic process improvement that have positive impact on the organization. 7. Has participated in a continuous improvement atmosphere, and exhibits the ability to manage a team to 8. Ability to present advanced concepts to all levels of the organization as well as customers, and suppliers. Minimum Qualifications/ Education / Experience / Certifications 1. Education: a. Bachelors or advanced degree in Business Administration or Management b. Equivalent experience considered in lieu of degree 2. Experience: a. 3+ years experience supervising a team within a professional environment b. 5+ years of experience within order handling or supply chain management, Ravago experience preferred c. Participation in a structured, continuous improvement environment preferred d. Continued education and training in management of teams 3. Language: a. Proficiency in English required b. Bi-Lingual (Spanish) is a plus IND3 **NOTICE TO APPLICANTS**: Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications. **Job Details** Job Family LOGISTICS OPS / SALES SUPPORT (Job Family) Pay Type Salary Scan this QR code and apply! 1900 Summit Tower Blvd, Orlando, FL 32810, USA For more information, refer to .

As the Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for both electronic devices (computer and mobile phone repair) and AutoTech (car installations). You will support between one and three stores in a micro-market. In partnership with their General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do * Ensure employees are deployed to efficiently to deliver great customer experiences * Provide work direction, ongoing training, career development and performance management to your employees * Manage key metrics and results, including customer satisfaction, turn time, productivity and revenue metrics. Identify opportunities to improve performance * Perform in-store leadership duties as needed, including opening, closing, cash management and manager on duty tasks Basic qualifications * 1 year of leadership or supervisory experience * 1 year of experience in services, customer service or related field Preferred qualifications * 1 year of retail experience * Previous P&L ownership including expense/labor management forecasting * Experience driving key business performance indicators such as revenue and operating income) * Experience analyzing business results * Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID973748BR Location Number 000509 Altamonte Springs FL Store Address 597 W State Road 436$22.11 - $34.22/hr Pay Range $22.11 - $34.22/hr

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!