Customer Service Supervisor Jobs in Easthampton Town, MA

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01255 Longmeadow, MA-Longmeadow,MA 01106Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Our client, an auto and home insurance company, is looking to hire a Call Center Specialist on a contract basis. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development. No prior insurance experience is required. Hybrid schedule, 4 days onsite. Pay: $19/hr Responsibilities: • Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs. • Maintain professionalism and courtesy in all interactions with customers and third parties. • Transfer calls and connect callers to the correct department or person. • Perform additional duties as required. Qualifications: • Bachelor's degree preferred, not required • Strong computer skills and technical proficiency. • High energy and self-motivation to take initiative and follow through. • Ability to collaborate effectively in a team setting. • Outstanding written and verbal communication skills. • Proven ability to manage stressful situations with patience and professionalism. • Capable of handling a high call volume while meeting time standards and maintaining a professional attitude. • Dedicated to ongoing improvement and learning in customer service techniques. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

Are you a strategic leader who thrives in a fast-paced environment? Do you have the skills to motivate a team, drive performance, and fulfill revenue & call quality goals with precision? Are you ready to take the lead and build a high-performing team? Apply today and be part of a company that values leadership, strategy, and a winning mindset! Come work for us! A trusted leader in Plumbing, Heating, Cooling, and Electrical services for decades serving Long Island counties. The Call Center & Dispatch Manager will work to build, lead, and optimize our call center operations. Why Join/What Makes Us Great? Competitive Pay (approx. $70-90K/year base salary, DOE) Medical Insurance Life Insurance 401(K) plan Sick Vacation Personal days Holidays What We're Looking For: 5+ years of professional experience leading & managing a call center and a team of CSRs or Dispatchers in plumbing, heating, cooling, and/or electrical OR another related industry. Must have experience with Service Titan (proficient in managing workflows, tracking KPIs, and optimizing scheduling). Must have a strong work ethic - be motivated, dependable, and ready to lead by example. Be a results-driven leader & be committed to coaching, goal setting, and driving the team's performance through KPI tracking. Committed to delivering exceptional customer service. Experience handling customer service disputes and complaints professionally. Experience in handling multiple lead sources and tracking performance. Skilled in hiring, developing, and retaining top talent to maintain a high-performing team. Ability to analyze trends, implement solutions, and maximize efficiency. Key Responsibilities: Manage & Coach a High-Performing Team - Lead CSRs, dispatchers, and inside sales to exceed booking and sales goals. Coach to outstanding Customer Service. Set & Track KPI Metrics - Oversee booking rates, outbound call volume, outbound booking %, and membership sales. Ensure jobs are properly scheduled for the appropriate number of technicians in Plumbing, Heating, Cooling, and Electrical. Maximize outbound calling efforts by working with CSRs to fill available slots proactively. Conduct weekly 1:1's and team training sessions and utilize KPI data to coach and improve performance. Set clear growth paths for all team members. Oversee lead aggregators to optimize conversions and track ROI. Prioritize technician strengths, customer needs, and job profitability. Hire, train, and retain top-performing call center & dispatch professionals. Handle customer disputes with urgency and professionalism. Work with dispatchers to prioritize age, equipment, and job profitability. We are an equal opportunity employer.

B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis. Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to create and maintain customer satisfaction Excellent customer service skills Strong communication and interpersonal skills Problem-solving abilities Experience in telecommunications industry is a plus High school diploma or equivalent

Bilingual in English/Spanish 3 days a week onsite 2 days from home Farmington, CT $20/hour Benefits and paid time off - direct hire We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat. This role requires strong communication skills and the ability to handle inquiries efficiently while maintaining a positive attitude. The Customer Service Representative will play a crucial role in enhancing customer satisfaction and loyalty. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Handle outbound calling for follow-ups and customer feedback. Perform data entry tasks to maintain customer records in our computerized system. Process cash handling transactions accurately when necessary. Collaborate with sales teams to ensure seamless service delivery. Maintain professionalism and phone etiquette during all interactions. Assist multilingual customers effectively, ensuring clear communication. Resolve customer complaints in a timely manner while ensuring customer satisfaction. Requirements Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in data entry and use of CRM systems. Excellent verbal communication skills in English; bilingual or multilingual abilities are a plus. Ability to work collaboratively within a team setting while also being self-motivated. Familiarity with cash handling procedures is an advantage. Demonstrated ability to maintain composure under pressure and handle difficult situations with professionalism. Strong attention to detail and organizational skills.

Customer Service Representative Schedule: Monday - Friday, 8:00AM - 5:00PM Founded in 1973, Ray Murray, Inc. is a leading distributor of propane & compressed gas equipment, hearth, heating & outdoor living products. We operate 4 distribution centers east of the Mississippi. Our primary customers are propane marketers, specialty retailers, & trade professionals. We have grown to become one of the largest distributors in our industry through a combination of consistent organic growth and strategic acquisitions. RMI prides ourselves in providing exceptional support through our highly trained team of professionals. Position Summary Looking for an energetic, dependable, customer-oriented representative for order entry, answering customer questions and billing inquiries with the highest degree of courtesy and professionalism to offer complete customer care. As a Customer Service Representative (CSR), you will provide industry-leading customer service to our customers. This is a full-time, in-office position at one of our four office locations: Lee, MA; Bensalem, PA; Flint, MI; or Goldsboro, NC. The ideal candidate must be within commuting distance prior to starting. Key Duties and Responsibilities Answers customer requests or inquiries concerning equipment, products, promotions, and billing with the ability to take full responsibility, from start to finish Provide timely and thorough resolution of all issues raised by customers, as well as documenting all actions and correspondence Make recommendations according to customers' needs on features, accessories, and upgrades Continually maintain working knowledge of all company products and promotions Utilize operational system to process orders and enter customer claims Assisting with Marketing and Warranty functions · Other duties as assigned Job Qualifications and Skills · Relative Customer Service experience required: answering phone calls, communicating with customers, responding to inquiries, taking orders · Excel in communication both verbal and written maintaining strict professionalism in all customer correspondences · Computer literate: Experience with all Microsoft applications (Outlook, Word, Excel, etc.) · Ability to meet the demand of a high-paced operation by handling a high-volume of requests, incidents, and customer inquiries · Experience in the Propane, HVAC or Hearth industries is a plus · Experience with ASW system is a plus · Customer Service, Organization, Problem Solving, Time Management skills · Empathy, Patience, Critical Thinking, Professionalism, Teamwork skills

We are seeking a dynamic and experienced Front-End Supervisor to join our team. This position is responsible for overseeing front-end operations at both the Main Campus Store and UMass Downtown, as well as staffing support for offsite events (e.g., football, hockey, basketball, and other university functions). The Front-End Supervisor ensures outstanding customer service, smooth store operations, and efficient staffing across all locations. This key holder role requires excellent leadership, communication, and organizational skills. The Front-End Supervisor is responsible for staff scheduling across multiple locations, training new employees, and ensuring that front-end policies and procedures are consistently followed. This position is best suited for experienced leaders with strong communication and interpersonal skills, problem-solving abilities, and business acumen. Weekend availability and flexibility to work at both store locations as needed are required. BENEFITS Employee discount 403(b) retirement plan Health, dental, vision, and PTO KEY RESPONSIBILITIESStaff Management Recruit, hire, train, and manage front-end staff. Schedule staff for all locations, including the Main Campus Store, UMass Downtown, and offsite events, ensuring optimal coverage. Conduct performance evaluations and provide ongoing coaching and feedback. Foster a positive and inclusive work environment. Ensure front-end staff adhere to store policies and procedures, including PCI compliance. Manage on-duty store associates on weekends when scheduled as the on-duty supervisor. Ensure checklist duties are completed thoroughly and fairly between associates. Schedule and monitor employee breaks. Post and print employee schedules at least 2 weeks in advance. Address cash register shortages of $10 or more, following proper documentation and audit compliance. Lead by example through exceptional customer service, full knowledge of POS systems, punctuality, and proper cash handling procedures. Customer Service Ensure that all customers receive prompt, courteous, and knowledgeable assistance. Handle customer inquiries, complaints, and escalations in a professional and effective manner. Promote a culture of exceptional customer service among staff. Store Operations Perform opening and closing duties for both store locations as a key holder, following all security protocols. Troubleshoot and resolve register issues, ensuring smooth transaction processes. Oversee cash handling procedures and ensure accurate register balancing. Maintain cleanliness and organization of the front-end area. Conduct daily register audits for over and short variances. Enforce loss prevention best practices through attentiveness and customer service. Communication Liaise with department managers to ensure seamless operations across all locations. Utilize the employee forum to communicate important updates and announcements. Conduct regular team meetings to keep staff informed and engaged. Training & Development Develop and implement training programs for new and existing staff. Provide ongoing coaching to enhance staff performance and professional growth. Ensure staff compliance with store policies and procedures. QUALIFICATIONS High school diploma or equivalent (college degree preferred). Minimum 2-3 years of retail experience, with at least 1 year in a supervisory role. Strong leadership and interpersonal skills. Excellent customer service and communication abilities. Proficiency with point-of-sale (POS) systems and basic troubleshooting. Ability to work weekends, flexible hours, and shift between multiple store locations. Strong organizational and multitasking skills. Ability to handle stressful situations with professionalism and calmness. Reliable transportation to travel between locations as needed. PREFERRED SKILLS Employee training and development Scheduling across multiple locations Conflict resolution Proficiency in Google Sheets, Docs, Microsoft Teams, Asana Experience using internal employee forums If you're an experienced leader with a passion for customer service and retail operations, we'd love to have you on our team!

For over 170 years, our company has been a respected leader in the insurance industry, delivering innovative solutions and exceptional service to businesses and individuals across the nation. Recognized for our strong financial performance, inclusive workplace culture, and unwavering commitment to customer satisfaction, we continue to set the standard for excellence. Here's what you'll be doing: Handles customer and agent inquiries, processes policy changes, explains coverage, resolves billing issues, and may underwrite small business policies for a multi-state commercial insurance portfolio. Responds to customer and agent inquiries via phone, email, and fax, providing policy information, coverage explanations, and resolving billing issues. Processes policy changes, issues Certificates of Insurance, and underwrites small business policies within authority limits. Conducts outbound calls to retain customers, upsell coverage options, and identify cross-sell opportunities. Here's what you'll have: Previous experience in customer service, call centers, data entry, or insurance preferred; strong professional telephone etiquette required. Ability to work in a fast-paced, dynamic environment with proficiency in using computers and standard office equipment. Here's what you'll get: Above market rate of $21.00 per hour Hybrid schedule Great Benefits Friendly coworkers Supportive management invested in your success

We are seeking an Ecology Transportation Team Lead to support our transportation clients as they navigate through the local, state, and federal permitting process in New England, with a focus on Massachusetts. Responsibilities will include working in a multidisciplinary and collaborative environment, and successful candidates will possess strong interpersonal communication skills as well as the ability to multitask and prioritize under client schedules. What You'll Do: Stay up to date on laws and regulations, ensuring the team's compliance with requirements. Guide strategy and QA/QC for local, state, and federal permitting in New England, with a focus on MA. Develop and deliver training programs to enhance the team's skills and knowledge. Lead and inspire a team of employees, providing direction, support, and mentorship. Foster a positive and collaborative team culture, encouraging innovation and continuous improvement. Oversee the collection and analysis of data, providing insights for decision making. Collaborate with various departments to integrate ecological considerations into their processes and projects. Prepare and present reports on the team's activities and performance. Support the growth of team members through coaching and skill building. Cultivate and maintain relationships with external stakeholders, including government agencies and community groups. Support marketing and business development objectives including attending industry events and proposal preparation. The successful candidate will play a pivotal role in guiding and supervising a team of ecological professionals in executing the organization's ecological and environmental permitting work for transportation infrastructure clients at the federal, state and local levels. The Team Lead will also be responsible for supporting coordinated efforts across our engineering, planning and survey departments, mentoring team members, and contributing to the overall success of the company's goals. We are looking for a knowledgeable and enthusiastic individual to help grow our ecological team in the transportation market. Minimum Qualifications: BA/BS in Biology, Ecology, Environmental Science, or related disciplines. and/or a minimum of 10 years of post-degree experience in permitting, siting, planning, and/or task management is required. Preferred Qualifications: Graduate level degree is a plus.

Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Client Service Associate role is a valuable part of the overall level of service and communication provided to clients, Consultants, custodian firms and money managers, working on the clients' behalf to help them achieve their investment goals, no matter how big or small. The position assumes responsibility for supporting the firm's Institutional Investment Consultants in the areas of account administration, client servicing, trading and consulting projects. Responsibilities: Act as a liaison between custodians and clients by maintaining client records and authorized signers, managing recurring distributions, opening accounts, preparing Standing Letters of Authorization, etc. Assist clients or Consultants with processing and facilitating money movements, including wires, electronic funds transfers, journals, DTC (Depository Transfer Check) of securities, ACAT (Automated Customer Account Transfer) and non-ACAT transfers in a timely manner while abiding by the Company's Compliance policies Draft investment trade paperwork on behalf of clients as it relates to Mutual Funds, Alternative Assets, Separately Managed Accounts, etc. in accordance with the Company's Compliance policies Support clients in completing paperwork for Hedge Fund and Private Equity subscription agreements in accordance with the Company's Compliance policies Uphold superior client service standards by providing timely follow-up, proactive communication and by being a knowledgeable resource for clients and colleagues Conducting outreach to build and maintain strong relationships with our client-base and identify firm services and solutions, such as digital, online access and cash management offerings, that support our clients' needs Sustain effective communication with firm colleagues from other departments by maintaining and updating client records and activities in the CRM, shared folders and process workflows Collaborate with peers on accomplishing operational and administrative duties; running reports, responding to general client requests, etc. Support Institutional Consultants with daily business practices including portfolio administration, client audit requests, telephone coverage, coordination of client meetings and special projects Required Education, Professional & Technical Experience Bachelor's Degree or relevant work experience 1-3 Years in Investment Consulting or Financial Industry Experience Proficiency in Microsoft Suite Broad investment knowledge including experience with mutual funds, investment managers, 401(k) and/or Defined Benefit Plan administrative procedures preferred Basic understanding of cash flow objectives Previous CRM, Advent Axys, Adobe and custodial portal experience is a plus Essential Traits Thoughtful ability to establish rapport and build relationships. Exceptional communication in a public setting with notable writing and presentation skills. Adaptability when priorities shift and able to work independently. Sound judgment and problem-solving skills. Innovative, curious, and enthusiastic. Detail-oriented with a high level of accuracy and organization. Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging. Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. Work Environment & Travel Requirements This role may travel up to 5% of the time for training and or business/events. This role offers a hybrid work model with three days in one of our professional office environments and two days remotely. Physical Job Expectations The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Must be able to remain in a stationary position for up to 8 hours. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The person in this position may at times need to move throughout the building to access different areas. Ability to move equipment weighing up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities. What We Offer (Summary Highlights) A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry. The base salary range for this position is $65,000-$90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. Paid Time Off Generous PTO with optional rollover Personal/Sick Time 10 Holidays with additional half days off for specific holidays throughout the year Summer Perks Bereavement Time -inclusive time off for a loved one, unborn child, or pet. Employer Paid Parental, Personal and Family leaves. Professional Development Day for eligible exams Work Life Convenience Benefits Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more KindBody - Family & Fertility Assistance Wellness Reimbursement Program Professional Development Designation reimbursement Employee Referral Program Employee Resource Groups, Mentorship Program & New Hire Cohort 401K Plan with company match Cell Phone Reimbursement Program Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement. Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals. We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.

Main Purpose of the Job The Team Leader will work closely with other Team Leaders and Managers to establish a successful workstream to process small scale orders from purification to shipping, ensuring projects are delivered to our customers on time and with the highest quality. He/She will motivate the people in the department, work enthusiastically to meet the expectations, and will be responsible for solving problems as they relate to projects and personnel. The ideal candidate will work closely with Laboratory Technicians to implement new procedures and purification/final IPC strategies. He/she will identify areas of improvement and work with the staff in developing efficiencies and implementing throughout the purification/final IPC processes. Excellent organizational skills, communication skills, attention to detail, and record keeping are a must. Key Responsibilities Maintenance of production deadlines on multiple projects Solving problems as they relate to production projects Management of technical level employees in the purification/final IPC areas of the workstream Motivating and helping coworkers through better planning, discussions, and final coordination between teams In collaboration with laboratory personnel, writing and implementation of protocols for purification and analysis equipment/instruments Train employees in finding solutions to technical problems Train or coordinate training of employees on the use of equipment/instruments Ensure employees are fully trained in all aspects of peptide purification and analysis Managing the inventory and proper storage of the chemicals and consumables Maintain good written protocols Writing reports Improving performance of labs, lab safety and hygiene Oversee the work area in your lab to ensure an orderly, clean environment Maintaining a safe working environment in accordance with OSHA and EPA Candidate Requirements BS or MS in Chemistry or related field would be preferred Experience working in a production/manufacturing environment is essential Experience managing people Proven team player, with collaborative work style: Demonstrated experience of working cross-functionally. Results-oriented mindset: solution-focused attitude; ability to recognize potential problems; capability to troubleshoot and resolve issues on the go. Strong attention to detail, highly organized, able to prioritize and multi-task. Ability to stay focused and thrives in a fast-paced environment Ability to safely handle hazardous chemicals and wear appropriate Personal Protective Equipment (PPE) About us Biosynth is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US, the UK and the Netherlands. Enzyme projects are based in Austria, bioconjugation projects in Germany and biological IVD reagents in Ireland. Biosynth, is proud to be an equal opportunity employer. We value diversity and are committed to creating a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Recruitment agencies - we are unable to accept unsolicited CVs and communications from external recruiters. We do not use recruitment agencies to recruit for our positions.

Locations: Dallas | Denver | Chicago | Boston | New York | Brooklyn | Summit | Washington | Detroit | Minneapolis | Atlanta | Austin | Miami | Durham | Houston | San Francisco | Seattle | Los Angeles | San Diego Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations. Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results. CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly-ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort. Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of qualitative and quantitative research techniques to drive business impact with our clients. You will lead the research from design to analysis. Together with the project team, you will always translate research findings into actionable business recommendations for the client. * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Consumer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * 5+ years of industry and/or consulting experience, with a focus on consumer research, product management, or quantitative analytics and insight generation (ideally in a marketing or consumer experience organization) * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Mastery of Excel required; familiarity with tools such as Alteryx and Tableau a plus * Familiarity with performing data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations Ideal candidates may have the following experience, but it is not required: * Working in Consumer Insight at the brand or category level for a global, blue-chip Consumer Goods/Services company (e.g., Procter & Gamble, Unilever) * Operating in a research/analytics/insights role for a major custom research firm (e.g., Ipsos, TNS), or in an analytics/research role for a major syndicated data company (e.g., Nielsen, IRI, GFK) * Working as a junior consultant or consumer research/insight specialist for one of the large/global or premium/specialized consulting firm * Demonstrated expertise across a wide range of research topics (e.g., pricing, branding, growth), survey data analysis, and quantitative methodologies (e.g., conjoint analysis, segmentation techniques, drivers analyses) * Experience with customer journey mapping (including pain point identification), particularly as it relates to journey improvement or digitization * Mastery of statistical analysis concepts and techniques * Sufficient knowledge and experience with qualitative research, an understanding of customer pathways, and knowledge of digital platforms is a plus * Previous consulting experience, including slide writing and analytics * Bilingual in Spanish and English preferred Who You'll Work With At the core of BCG's Center for Customer Insight is a group of expert consultants and knowledge team members who specialize in the design, execution, interpretation, utilization, and application of consumer and customer insight research to business problems. As part of our consulting cohort, CCI Experts work alongside our generalist and specialty consultants to form "one BCG team," capable of delivering deep strategy and technical expertise. CCI Experts are energized by the "detective work" of finding the opportunity hidden inside each new business challenge. They bring knowledge on key trends and marketing topics due to their specialization across various industry sectors and markets. At BCG, we measure our success by our clients' success, and Consumer & Customer Insight is an integral part of our work as strategy advisors. By translating and amplifying the voice of the consumer, we provide recommendations that directly lead to clients taking action to advance their goals and create meaningful, enduring impact. Additional info You'll be based in: Location is flexible to any U.S. city where BCG currently has an office (Boston, New York, Brooklyn, New Jersey, Philadelphia, Washington DC, Detroit, Chicago, Minneapolis, Atlanta, Austin, Miami, Raleigh-Durham, Houston, Dallas, Seattle, San Francisco, Los Angeles, San Diego). You'll be traveling: Travel is anticipated (30-50%) and will vary based on specific project locations. For U.S. applicants: BCG is an Equal Employment Opportunity employer and is committed to a policy of administering all employment decisions and actions without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: * Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children * Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs * Dental coverage, including up to $5,000 (USD) in orthodontia benefits * Vision insurance with coverage for both glasses and contact lenses annually * Reimbursement for gym memberships and other fitness activities * Fully vested retirement contributions made annually, whether you contribute or not * Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years * Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement * *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. * To learn more about our employee benefit please check our BCG Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

We are hiring Customer Service Agents at Bradley International Airport! Paid Time Off Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Passenger Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.

Responsible for providing quality leadership to the customer service staff by motivating, coaching, counseling, training, problem solving and support. Provide customer service to Imperial's customers and sales team. Assists customers via incoming calls, tracking and entering orders in the system and ensuring accuracy of all information. ESSENTIAL RESPONSIBILITIES/DUTIES INCLUDE: Manages all aspects of Imperial Distributors' customer service policies, objectives, and initiatives. Provides daily direction and communication to team members so that customer service calls are answered in a timely, efficient, knowledgeable, and accurate manner. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Answering incoming customer calls, taking, and processing customer orders and responding to customer and team members questions. Makes recommendations for changes to products or services based on customer feedback and requests. Work collaboratively with Purchasing, Accounting, Sales Management and Distribution Center Personnel to assist in order coordination, customer questions, inventory inquiries and resolving customer related problems by successfully navigating and utilizing the AS400 System. Hire, train, and supervise customer service representatives Provide performance feedback and coaching on a regular basis to each team member. Ensure that team members have appropriate training and other resources to perform their jobs. Respond to and resolve issues/ questions expressed by team members and create and maintain a high-quality work environment so team members are motivated to perform at the highest level. Address disciplinary and /or Performance problems according to company policy. Assist in establishing work procedures, SOP's and processes that support company and departmental standards and strategic goals. Document in SOP template all processes that CS department is responsible for as well as perform a yearly revision of existing SOP's to ensure they are all up to date. Partner with Sales Service Representatives and /or regional sales managers to meet and exceed customer service expectations. Work with DC management team to coordinate seasonal loads in remote seasonal facility (cubic reports, order conversion, order processing and delivery). High level of discretion pertaining to confidential information Perform other related duties as assigned by the Manager and Director. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's degree or equivalent work experience Customer Service Supervisory experience or equivalent (3-5 years) Detail oriented Good communication skills, ability to make sound decisions. Telephone Skills, Verbal Communication, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure. Ability to assist in managing projects, people and time in an effective manner. PC skills (Intermediate skill with MS Outlook & Word and intermediate to advanced skill with MS Excel), and data entry experience. Proven ability to effectively prioritize, respond to and meet deadlines while maintaining the highest standards of completeness and accuracy. Flexibility with completing deadlines (Ex: Work late if necessary) High level of Professionalism, Customer Service Excellence and Confidentiality High sense of urgency, drive and willingness to do what it takes to get the job done Speaking clearly and with empathy in both positive and negative situations Background check and drug screening required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly handle items weighing 10 pounds lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements\: Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below. Substitutions\: I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience. Special Requirements\: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Tell us about a friend who might be interested in this job. All privacy rights will be protected. Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. Who We Are as an Employer: At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents. The Department of Conservation and Recreation's mission is to protect, promote and enhance our commonwealth of natural, cultural and recreational resources for the well being of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR's staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission. Division of Operations: As the largest team within the DCR structure, the Division of Operations is the cornerstone of the agency. Home to Park Operations, Universal Access programming, Park and State House Rangers, Fleet, and Interpretive programming, the Division of Operations is a main driver the agency's core principles of outdoor recreation for all and creating future stewards. Through visitor engagement, educational programming, and lots of behind-the-scenes work, Operations keeps the network of state parks open, accessible, and welcoming for all. Job Opening: The Department of Conservation and Recreation seeks applicants for the position of Visitor Services Supervisor at Mount Holyoke Range State Park, 1500 West Street, Amherst, MA. This position will implement, monitor and conduct interpretive, recreational and environmental education programs. Duties -Planning, implementing, monitoring and conducting interpretive, recreational and environmental education programs and public information services\: designing and implementing the installations of interpretive trails, walks, media productions, temporary exhibits and displays. -Promoting and publicizing the interpretive, recreational and environmental education programs\: speaks to civics groups, clubs, etc. regarding agency activities and programs. -Developing long range plans with management; preparing and submitting program budget requirements\: and assisting in the formation of management plans for the park. -Training and evaluating employees and volunteers in the skills and techniques of park interpretation and recreation programs\: researching and preparing, materials such as curriculum, guides, pamphlets, maps, etc. for public distribution. -Performing related duties such as preparing correspondence and reports maintains a reference library; and developing and maintaining records and files. -Performs related duties as assigned. Preferred Qualifications: -Knowledge of the principles and practices of park administration. -Knowledge of the principles and practices of recreational programming. -Knowledge of the methods and techniques for designing and developing interpretive exhibits and guided and self-guided tours. -Knowledge of methods and techniques for designing media productions, brochures and displays.

Country: United States of America Onsite Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: We are looking for a hardworking and high-energy 1st shift Machine Tool Service Supervisor (MTS) at our East Hartford, CT facility. In this role, you will be responsible for managing a team of skilled traders, general maintenance employees or outside contractors who construct, maintain, and repair equipment in the manufacturing shop. Analyze machinery casualties/failure analysis to determine proper repair procedures and equipment upgrades. Ensure preventative maintenance is adequate for all machinery and recommend maintenance changes as needed. Initiate maintenance contracts as required to ensure all machinery is operating at optimum performance. Partner with environmental health and safety department to correct and mitigate EH&S concerning machinery repairs. Set day-to-day goals and objectives for team members. Oversee planning, organizing, and scheduling maintenance for the shop. Ensure proper functioning of machines through ongoing inspection. Assess and evaluate the physical space requirements of the organization and recommend plans to meet needs. Manage payroll in a timely manner. Maintain up to date training for all hourly employees. Craft work schedules to assure HSMC-S MTS plan is integrated with internal and external facility services providers. Coordinate Manufacturing Cell transformations by moving existing equipment and installing newly acquired capital equipment. Generate purchase orders prior to contractors starting approved work onsite, create pre-job reports to ensure clear communication of work is provided to approved contractors. Build and initiate Pre-job reports for approved contractors planned to work onsite and post at each job site. Build work schedules to assure HSMC-S MTS plan is integrated with internal and external facility services providers. Craft the work schedules and initiate purchase orders for the rearrangement of machinery to reorganize the HSMC-S shop. Update the baseline plan monthly in excel or MS Project. Upon receipt of approved machine move plan, create action list, by discipline, to move equipment from current to future location. Qualifications You Must Have: Advanced degree and 3+ years of experience in Facilities Maintenance, Engineering, Military, Manufacturing, or Industrial Project Management; OR Bachelor's degree and 5+ years of relevant experience; OR Associate's degree and 7+ years of relevant industry experience; OR high school diploma and 9+ years of relevant industry experience. 1+ year of general leadership, supervisory or personnel management experience U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer: Bachelor's degree STEM fields preferred. Personnel management experience, particularly within a bargaining unit / union workforce environment. Machine Tool service, troubleshooting and maintenance experience. Mechanical aptitude with ability to troubleshoot, repair and maintain machine tools Project management experience and ability to prioritize work in a fast-paced environment. Experience with problem-solving tools such as root cause and corrective actions (RCCA) Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma). Experience using Microsoft Office, Solumina, SAP, or similar MRP/ERP systems. Ability to work and effectively communicate with all levels of management, shop personnel and customers. What is my Role Type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. Learn More & Apply Now! The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Country:** United States of America ** Onsite Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? **What You Will Do:** We are looking for a hardworking and high-energy 1st shift Machine Tool Service Supervisor (MTS) at our East Hartford, CT facility. In this role, you will be responsible for managing a team of skilled traders, general maintenance employees or outside contractors who construct, maintain, and repair equipment in the manufacturing shop. + Analyze machinery casualties/failure analysis to determine proper repair procedures and equipment upgrades. + Ensure preventative maintenance is adequate for all machinery and recommend maintenance changes as needed. + Initiate maintenance contracts as required to ensure all machinery is operating at optimum performance. + Partner with environmental health and safety department to correct and mitigate EH&S concerning machinery repairs. + Set day-to-day goals and objectives for team members. + Oversee planning, organizing, and scheduling maintenance for the shop. + Ensure proper functioning of machines through ongoing inspection. + Assess and evaluate the physical space requirements of the organization and recommend plans to meet needs. + Manage payroll in a timely manner. + Maintain up to date training for all hourly employees. + Craft work schedules to assure HSMC-S MTS plan is integrated with internal and external facility services providers. + Coordinate Manufacturing Cell transformations by moving existing equipment and installing newly acquired capital equipment. + Generate purchase orders prior to contractors starting approved work onsite, create pre-job reports to ensure clear communication of work is provided to approved contractors. + Build and initiate Pre-job reports for approved contractors planned to work onsite and post at each job site. + Build work schedules to assure HSMC-S MTS plan is integrated with internal and external facility services providers. + Craft the work schedules and initiate purchase orders for the rearrangement of machinery to reorganize the HSMC-S shop. + Update the baseline plan monthly in excel or MS Project. + Upon receipt of approved machine move plan, create action list, by discipline, to move equipment from current to future location. **Qualifications You Must Have:** + Advanced degree and 3+ years of experience in Facilities Maintenance, Engineering, Military, Manufacturing, or Industrial Project Management; **OR** Bachelor's degree and 5+ years of relevant experience; **OR** Associate's degree and 7+ years of relevant industry experience; **OR** high school diploma and 9+ years of relevant industry experience. + 1+ year of general leadership, supervisory or personnel management experience + U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. **Qualifications We Prefer:** + Bachelor's degree STEM fields preferred. + Personnel management experience, particularly within a bargaining unit / union workforce environment. + Machine Tool service, troubleshooting and maintenance experience. + Mechanical aptitude with ability to troubleshoot, repair and maintain machine tools + Project management experience and ability to prioritize work in a fast-paced environment. + Experience with problem-solving tools such as root cause and corrective actions (RCCA) + Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma). + Experience using Microsoft Office, Solumina, SAP, or similar MRP/ERP systems. + Ability to work and effectively communicate with all levels of management, shop personnel and customers. **What is my Role Type?** In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. **This role is:** **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. **Learn More & Apply Now!** The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. The hourly range for this position is $31 -$33. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. Who We Are as an Employer: At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents. The Department of Conservation and Recreation's mission is to protect, promote and enhance our commonwealth of natural, cultural and recreational resources for the well being of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR's staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission. Division of Operations: As the largest team within the DCR structure, the Division of Operations is the cornerstone of the agency. Home to Park Operations, Universal Access programming, Park and State House Rangers, Fleet, and Interpretive programming, the Division of Operations is a main driver the agency's core principles of outdoor recreation for all and creating future stewards. Through visitor engagement, educational programming, and lots of behind-the-scenes work, Operations keeps the network of state parks open, accessible, and welcoming for all. Job Opening: The Department of Conservation and Recreation seeks applicants for the position of Visitor Services Supervisor at Wachusett Mountain State Reservation, 345 Mountain Road, Princeton, MA. This position will implement, monitor and conduct interpretive, recreational and environmental education programs. Duties * Planning, implementing, monitoring and conducting interpretive, recreational and environmental education programs and public information services: designing and implementing the installations of interpretive trails, walks, media productions, temporary exhibits and displays. * Promoting and publicizing the interpretive, recreational and environmental education programs: speaks to civics groups, clubs, etc. regarding agency activities and programs. * Developing long range plans with management; preparing and submitting program budget requirements: and assisting in the formation of management plans for the park. * Training and evaluating employees and volunteers in the skills and techniques of park interpretation and recreation programs: researching and preparing, materials such as curriculum, guides, pamphlets, maps, etc. for public distribution. * Performing related duties such as preparing correspondence and reports maintains a reference library; and developing and maintaining records and files. * Performs related duties as assigned. Preferred Qualifications: * Knowledge of the principles and practices of park administration. * Knowledge of the principles and practices of recreational programming. * Knowledge of the methods and techniques for designing and developing interpretive exhibits and guided and self-guided tours. * Knowledge of methods and techniques for designing media productions, brochures and displays. * Knowledge of flora, fauna, geology and natural and cultural history of Massachusetts. * Knowledge of principles and practices of environmental education. * Ability to understand and apply the techniques of first aid. * Ability to understand and apply the principles and practices of educational psychology. * Ability to give oral instructions in a precise, understandable manner. * Ability to communicate effectively orally. * Ability to communicate effectively in writing. * Ability to write clearly and concisely. * Ability to speak clearly and effectively to groups. * Ability to use proper grammar, punctuation and spelling. * Ability to read, interpret and explain such documents as maps, charts and specifications. * Ability to prepare and use charts, graphs and tables. * Ability to assemble items of information according to established procedures. * Ability to establish rapport with others. * Ability to stimulate public interest in assigned unit activities. * Ability to exercise sound judgment. * Ability to operate audiovisual equipment such as movie and slide projectors. * Ability to conduct training or instruction. * Ability to read, understand and explain Massachusetts history. * Ability to use materials and supplies used in the graphic arts. * Ability to use the tools and equipment related to park maintenance. * Ability to read, understand, interpret and explain the laws, rules and regulations governing assigned unit activities. * Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action. First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.