Customer service supervisor jobs in Erie, PA - 216 jobs

Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Position Summary If your personality is fueled by meaningful relationships, then you need to check out our Care Team Manager position. The Care Team Manager leads and mentors a great team of caregivers who work hard to make a significant difference in the lives of older adults, daily! It's your chance to use your skills to train, motivate, and inspire your team to build and nurture relationships with our residents, families, and clinical support team members. We offer a collaborative, servant leadership environment that supports your success and drives a high degree of resident satisfaction. As an expanding company with a growing list of opportunities, we are senior living industry leader. New Perspective invests heavily in the development of their team members-providing leadership training, tuition reimbursement and career advancement. Make a difference in the life of an older adult AND your career and apply today! Responsibilities * Supervise, train, and coach care team members in support of quality delivery of resident care. * Ensure all resident individualized service plans and service records are being read and followed by the care team. * Collaborate with the Health and Wellness Director (HWD) to schedule care team at adequate levels to ensure quality program delivery. * Partner with Executive Director (ED) & Business Office Manager to recruit, interview, hire, onboard, and train staff. * Ensure care team performs in accordance with daily, weekly, and monthly task sheets. * Collaborate with the HWD and ED to conduct performance reviews, coaching, training, performance improvement counseling, and retention activities. * Maintains frequent and delightful communication with residents' families. Qualifications * Strong passion for managing and developing other * Associate's degree a plus * Ability to work in a team environment. Strong communication and interpersonal skills. * Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. * Strong computer skills and ability to interact with a variety of electronic devices. * Ability to communicate effectively verbally and in writing using the English language. * Ability to handle multiple tasks simultaneously. * Ability to work a flexible schedule, including weekends and holidays. Team Member Benefits & Perks* * Medical, Dental, & Vision Insurance * 401(k) with Company Match! * Paid Time Off and Holidays * Company-Paid Basic Life Insurance * Voluntary Short-Term Disability * Company-Paid Long-Term Disability * Health Reimbursement Account/Health Savings Account * Flexible Spending Accounts * Education assistance - up to $5,000 per calendar year! * Leadership Development & Career Advancement * Real-time Access to Earned Wages * Referral Bonuses * Employee Assistance Program * Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDNP

Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionWe are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregna

Full-time Description Lead. Mentor. Build the Future. At DCOMM, we're connecting communities and powering progress through reliable broadband and communications infrastructure. As we continue to grow, we're looking for a Field Service Supervisor to lead by example - supporting and guiding local technicians, improving field performance, and helping drive our mission of excellence and customer satisfaction. This is a hands-on leadership role for someone who's as comfortable solving technical challenges in the field as they are coaching others toward success. If you're an experienced cable or broadband technician ready to take the next step, this opportunity is for you. Requirements What We're Looking For? 2+ years of experience in the cable or broadband industry Strong technical skills and the ability to lead and motivate others High school diploma (or equivalent) required Valid driver's license and clean driving record Physical ability to work at heights, lift heavy equipment, and work in various weather conditions Strong communication skills, attention to detail, and commitment to safety What You'll Do Lead, train, and mentor field technicians to ensure quality and safety standards are met Troubleshoot and repair service issues with professionalism and minimal supervision Support field operations and office staff to ensure efficient workflow and documentation Communicate clearly with customers, delivering exceptional service and building trust Ensure vehicles, tools, and equipment are maintained and ready for daily operations Help identify and implement process improvements to increase team productivity Promote teamwork, accountability, and a positive culture across the field team Why Join DCOMM? Weekly pay - consistent, reliable income Competitive compensation based on experience Company vehicle provided (with maintenance and fuel) Health insurance & paid time off Flexible scheduling and opportunities for advancement Work with a company that values leadership, innovation, and teamwork DCOMM | Build Skills. Build Connections. Build Your Future. COMMITMENT TO EQUAL OPPORTUNITY DCOMM is an Equal Opportunity Employer. We are committed to fostering an inclusive and equitable workplace where diversity is celebrated. We do not discriminate based on race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

About Truck-Lite At Truck-Lite Co., LLC, a Clarience Technologies company, we are driven by our C.L.E.A.R. Principles: * Curiosity - Look for a better way as a solutions-oriented problem solver * Leadership - Take ownership and be the catalyst of change * Enthusiasm - Be motivated and passionate about your work * Accountability - Deliver on commitments and act with integrity * Respect - Be present, listen, and engage with inclusive, open, honest, and direct communication Our customer service team embraces the SHIFT approach-focusing on delivering exceptional customer experiences. A Customer Service Specialist will embody the SHIFT mindset, behavior and value that through customer engagements, actions are taken to build greater relationships that will enhance our abilities to earn further business opportunities and growth. We are committed to a positive, solution-driven interaction with every customer. Essential Job Functions With or without reasonable accommodation, the successful candidate will: * Respond to customer inquiries by phone, email, or other communication to provide nontechnical problem resolution. * Resolve complex or unusual requests and problems that may require a customized response and communicate solutions or requested information to the customer. * Analyzes a customer's needs and refers to other services or technical department for follow-up or additional information as needed. * Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. * May be assigned to coordinate and resolve critical problems for customers. * Uses a customer relationship application or database to record activities and research product issues/common problems that occur to design consistent solutions. * Oversee Return Merchandise Authorization (RMA) process. * Manage order board and work with planning to drive timely delivery of product to customer. * Uses knowledge expertise of specific product(s) and service(s) to resolve problems, make process improvements, enhance resources, and increase effectiveness of the overall customer experience. * Manage customer portals to obtain PO's, RMA information, order changes, debits, etc. * Analyze and process debits and credit requests. * Coordinate planning efforts to resolve customer issues and order problems to develop solutions. * Process orders through email, EDI, Demand Scheduling, web, fax, and phone. Handle any rejections by contacting the customer directly and then processing through JDE. * Analyze order maintenance opportunities based upon line fill and Customer needs, then take appropriate action for best results. * Position requires compliance with the Technology Control Plan and the Federal Export and Control Policy established for the Corporate Qualifications * Requires high school diploma or equivalent. * Preferred 2-year college degree or higher. * Previous customer service experience preferred. * Excellent communicating and interpersonal skills are a must, must be self-motivated, good decision-making skills and the ability to adapt/change quickly. * Working knowledge of Microsoft Office products Equal Opportunity & Accessibility Truck-Lite Co., LLC. is an Equal Opportunity Employer, committed to a culturally diverse workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Statement If you require reasonable accommodation to complete any part of the application process or to perform essential job functions, please contact Cindy Franklin, Human Resources Manager at *********************** or ************. We are committed to ensuring equal access and opportunity for all applicants. Additional Information Due to ITAR and EAR regulations, all candidates must be classified as a "U.S. Person," which includes U.S. citizens, permanent legal residents (green card holders), or protected individuals (refugee/asylum status).

The Food Service Shift Lead is responsible for providing support to department staff and quality and efficient customer service to customers. To assist the Food Service Manager (or Assistant Manager when applicable) with the coordination of department operations to help meet department goals. Skills and Abilities Lead and motivate staff. Strong communication and listening skills, both face-to-face and over the phone. Strong organizational and decision-making skills and acute attention to detail. Ability to handle multiple demands and difficult situations with tact and diplomacy. Willingness and ability to learn and grow to meet the changing requirements of the job. Work with little or no supervision. Working knowledge of POS system. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Department Operations & Maintenance Be the Person in Charge for café staff when scheduled. Performs and oversees opening and closing duties, per established departmental and company procedures. Places timely supply requests with the Food Service Manager/Assistant Manager, to ensure proper amounts of ingredients and supplies are on hand. Reads staff and department messages daily and responds as necessary. Provides effective communication for all operational issues. Ensures Food Safety standards are being enforced, including food storage and prep areas are maintained in sanitary, orderly condition meeting Health Department Standards. Uses proper documentation for all areas of the department, including temperature and cooling/holding logs, production guides, transfers, spoilage, recipes, and special orders. Ensures proper storage, maintenance, and safe usage of equipment. Maintains organized back stock. Participates in quarterly inventory counts. Monitors and coaches food service employees on consistency of food preparation, portion sizes and overall food presentation according to Co-op and department standards or recipes. Financial Performance Assists with attaining the established goals for the food service department and organization. Communicates customer feedback to the Food Service Manager/Assistant Manager in a timely manner in an effort to make decisions about menu offerings, staffing needs, and production amounts. Personnel Management Assists in ensuring adequate coverage of the department when there are employee call offs, slow days, etc., documenting and notifying the Food Service Manager/Assistant Manager per established procedures. Oversees department staff in their daily duties. Monitors department staff's breaks during their shifts. Assists with training department staff. Assists with performance reviews by providing the Food Service Manager/Assistant Manager with employee performance feedback. Advises the Food Service Manager/Assistant Manager of personnel issues related to staff. Customer Service Provides prompt, friendly, and courteous customer service, to customers and employees alike, in person and over the phone. Problem solves customers' concerns respectfully and appropriately. Reports customer suggestions, comments, and complaints to the Food Service Manager/Assistant Manager. Assists customers with orders, in person and over the phone. Offers tastes, samples, and suggestions for purchase as well as educating customers about products. Merchandising Maintains attractive, well-stocked and rotated displays, using FIFO and other established procedures. Ensures that products are properly packed and labeled with correct ingredients, allergens, dates, and prices. Ensures that the department is well-faced, neat, and clean. Follows the guidelines and instructions for Marketing (signage and labeling) as directed by Food Service Manager/Assistant Manager. Other Duties The job duties, elements, responsibilities, skills, functions experience, educational factors, requirements, and conditions listed in this are representative only and not exhaustive of the tasks that any employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Requirements Requirements Flexibility with scheduling, due to store hours. Ability to work well with others in a cooperative environment where teamwork and constant communication are essential. Commitment to superior customer service and providing the highest quality experience possible. Willingness/ability to work in any of the department's operations. Maintain positive company morale. Maintains discretion in dealing with confidential information (store, vendors, customers, staff, etc.) Education and Experience H.S. diploma/GED. Some college a plus. Minimum two (2) years of experience in a retail or food service/restaurant setting. Minimum two (2) years of experience as a team leader or supervisor required; in a food service/restaurant setting preferred. Combination of education, training and/or experience will be considered. Knowledge of special dietary needs and allergens preferred. Customer service experience in a public-serving position preferred. Knowledge of Microsoft Office (Word, Excel, etc.) and Internet applications preferred. Basic knowledge of natural foods and cooperatives preferred. Salary Description Starting at $16.50/hour

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Job Description Are you a hardworking, service-minded leader with a real passion for the hospitality industry? Are you looking to take a step towards building your restaurant manager career, instead of just working a job? We need extraordinary leaders like you to apply for this full-service restaurant management position in Erie, PA As a Restaurant Service Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits Health Benefits Industry Standard Work Week Attainable Bonus Program $55K - $65K Salary Equal Opportunity Employer Key Responsibilities: Practice safety as priority #1 for your restaurant team and customers Maintain a high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees to build a cohesive team Promote, demonstrate, and lead a memorable customer restaurant experience You will: Have a minimum of 2 years in Restaurant Management Show success in previous positions Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time Be able to thrive in a quick-paced environment Demonstrate outstanding leadership, communication, and training Have a stable work history Does this sound like you? We'd love to hear from you! Apply today!

💲 Salary: $45,000 to $65,000 based on experience and skill level 🕒 Schedule: Full-Time, Exempt - Monday thru Friday WHAT YOU WILL GET: 7 Paid Holidays + generous paid time off Paid Training & Rewards 401k & Co. Match Comprehensive Benefits Fantastic Work-Live Balance WHAT YOU WILL DO: The Service Advisor is the primary point of contact with a customer and works with the Service Manager to ensure the customer's needs and expectations are met in a timely manner. Handles heavy phone volume combined with computer/data entry skills while paying close attention to detail. Accurately takes customer information, records the customer's requests in the system and expedites service. Coordinates shop work schedule, ensuring services are completed on time and as promised to the customer. Provides proactive communication to the customer regarding any potential delays in service, or when other issues needed service are discovered. Responsible for timely opening, closing, and processing of repair orders in the system, collecting purchase order information, warranty information and/or customer payment. ABOUT US! Five Star Equipment is Northern PA and New York State's John Deere Construction and Forestry Equipment Dealer with seven locations serving 57 counties. As a leading North American Dealer, Five Star Equipment is committed to offering a full range of high-quality equipment for the Construction and Forestry industries. We accomplish this by offering full-service repair facilities, large parts inventories, and dedicated employees for all your sales, parts, and service needs. Our Locations: Dunmore, PA • Williamsport, PA • Waterford, PA • Kirkwood, NY • Rochester, NY • Syracuse, NY • Orchard Park, NY Qualifications WHAT YOU WILL NEED TO HAVE: 3 to 5 years' experience in heavy equipment service and must have a heavy equipment technical background in order to communicate with technicians and customers regarding heavy equipment repairs. Must have a solid foundation of equipment parts and prior experience working as a technician or mechanic. Must have knowledge of application, operation and function of engine, hydraulic and electric systems, including electrical diagrams.

Job DescriptionNew Motors Subaru - Service Advisor New Motors has been a staple in the Erie community since opening on Peach street in 1971. We are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. The Service Advisor acts as a liaison between customers and the service department, ensuring exceptional customer experiences while guiding them through the maintenance and repair process. This role requires excellent communication, organizational skills, and a strong understanding of automotive services. Pay to commiserate with experience Responsibilities: Performing maintenance and repairs on Subaru vehicles, including engine, transmission, electrical, and HVAC systems Conducting diagnostic tests to identify vehicle issues and proposing effective solutions Performing routine maintenance tasks, such as oil changes, tire rotations, and brake inspections Keeping accurate records of work performed and parts used Working closely with service advisors to provide excellent customer service and address customer concerns Key Responsibilities: Customer Service: Greet customers in a friendly and professional manner. Listen to customer concerns and clearly explain the services needed. Provide accurate and timely updates to customers on their vehicle's status. Write detailed repair orders based on customer concerns and technician diagnoses. Schedule service appointments and ensure efficient workflow in the service department. Recommend maintenance services based on the manufacturer's guidelines and customer history. Maintain accurate customer and vehicle records in the dealership's system. Ensure all repair orders are complete and properly documented for warranty claims and audits. Coordinate with technicians and parts departments to ensure timely completion of repairs. Act as a bridge between the customer and the service team to facilitate clear communication. Benefits: Competitive compensation package, ranging from $55,000 to $105,000 per year Health, dental, and vision insurance including Employer Match 401(k) retirement plan Paid time off and holidays Employee discounts on vehicle purchases and services New Motors currently offers: -40 Bays -Fully Air Conditioned shop -State of the art equipment (including 2 Hunter alignment racks and hunter QuickCheck) -401k with match -Robust medical benefits with MAJORITY match contributed from ownership -Newly renovated facilities About the Company: New Motors Subaru is a leading automotive dealership located in Erie, Pennsylvania. With a strong reputation for quality and customer service, we are committed to providing the best Subaru vehicles and services to our customers. Our state-of-the-art facility and experienced team make us the go-to destination for Subaru enthusiasts in the area.

At INEOS Pigments, we value the contribution of our people in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career. The primary purpose of the Site Services Supervisor is to manage the Site Service Department and provide direction and supervision to the Site Services Coordinator and to ensure that all site services responsibilities are being performed in a safe and efficient manner while adhering to all INEOS Pigments policies and procedures. This includes oversight of contractor safety, job preparation, execution and costs. This is a salaried exempt, day shift position. It is classified as a Safety Critical role. This position is designated as a Safety Critical Role. Key job responsibilities include: Be a leader demonstrating the INEOS Pigments Behavioral and Process Safety Principles and Life Saving Rules Attend monthly contractor safety meetings Attend scheduled employee safety meetings and attend safety computer-based training Perform four (4) Life Safety Audits per year Complete Action Items on time Complete computer-based training on time Perform specific Contractor Safety Audits with SHE and Purchasing departments Originate GWP's, which will then go to the Area operations Supervisor for completion. Manage Site Services Budgets ************33, ************33 Provide monthly Site Service Outlook Create blanket purchase order requisitions to the full year value Create Site Services yearly budgets Manage Site Services Projects under budget and on time Closely monitor costs and spending Ensure all contractors are performing risk assessments Manage Site Services (MS2) backlog to a minimum Turn Notifications into Work Orders daily Plan and execute the workload daily Originate GWP's, which will then go to the Area operations Supervisor for completion. Write Requests for Quotes on Site Service Projects and misc. Develop a buildings inspection program to include a buildings maintenance budget and plan. All other projects as assigned Overhead Hoists - Monthly Inspections & Management Scaffolding, Insulation HVAC Repairs and PM's - Heating, Air Conditioning Plumbing Repairs - Showers, Faucets, Toilets, Sinks and Sewer pipe cleaning Building Repairs - Roof leaks, Gutters, Down Spouts and Siding Road and Parking Lot Repairs - Asphalt, Concrete, Sealing and Stripping Railroad Inspections and Repairs Excavations - Piping, Catch Basins, Drainage Issues, Fire Hydrant Repairs Concrete Work - Containment's, Trenches, Acid Proofing Contracted Office Remodeling Fire Protection - Inspection and Repairs Contract Janitorial Complex Wide Landscape Services - Mowing, Weed Control, Flowers, misc. Security Fence Installation and Repair - Guard Rails, Bumper Posts, Gates Snow Plowing - Salting, Relocation Complex Signage - Installation and Repair Back Flow Prevention Devices - Inspection and Repairs Concrete Block Repair Painting and Blasting Structural Steel and Piping Scrap Metal Roll Offs - Schedule Pickups and Tracking Payments Waste Roll Offs - Schedule Pickups and GR's Trash Compactors - ASH 1 & ASH 2 Repairs and GR's INEOS Landfill Waste - Monthly GR's Lamp tracker Recycle - Bulbs, Batteries disposal and GR's Road Sweeping Complex Pest Control Complex Safety Rugs and Mops - GR's Air Cleaning Systems - ASH 2 Only GR's Distillata Drinking Water - GR's Coffee Services - GR's Propane - Organize and GR's Gas and Diesel - Organize and GR's About You You should possess: A minimum of a high school diploma or equivalent is required Possess a minimum of ten (10) years of related experience in a manufacturing environment Supervisory and coordination skills Knowledge or various equipment and machinery Functionality with various computer programs, specifically Microsoft Office Suite and SAP Competencies Acting with integrity, building relationships, communicating openly and honestly, committing to safety and respect for the environment, team orientation, initiative, high personal standards Schedule/Hours This is a salaried exempt day shift position. Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence. INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match. EOE M/F/Vet/Disabled Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

Job Description For more than 30 years, Romolo Chocolates has been crafting love through handcrafted chocolates, rich ice cream, and baked delights. As a family-owned company, we value quality, teamwork, and giving-to our customers, our team, and our community. We're looking for a Retail Team Supervisor who can blend great leadership with genuine hospitality, ensuring our chocolate shop, gift shop, and café run smoothly during evenings and weekends. Love leadership as much as you love chocolate? Join Romolo Chocolates as a Retail Team Supervisor and help shape a team that brings our exceptional confections and customer experience to life every day. Why Romolo: Join a family-owned team that values craftsmanship, care, and community. We invest in our people through training, support, and great benefits-because at Romolo Chocolates, every role helps craft love. What You'll Do: Lead and support retail, café, and chocolate shop team members during evening and weekend shifts Keep the store clean, stocked, and operating efficiently Manage cash, breaks, and end-of-day procedures Communicate clearly with leadership and team members throughout building Model exceptional service and teamwork Requirements What You Bring: Retail or restaurant leadership/keyholder experience Strong communication and problem-solving skills Comfortable in fast-paced, customer-focused settings Dependable, adaptable, and ready to lead by example Benefits What You'll Receive: · Health, vision, dental insurance · Paid time off (accrual basis), paid holidays, sick time · Simple IRA plan with company match Romolo Chocolates is an equal opportunity employer.

The Portfolio Management Team Leader is responsible for leading, managing, and coaching a team of Portfolio Managers while assisting with the strategic implementation and execution of ongoing portfolio management improvements, tools and resources. The PM Team Leader will work closely with business line partners to efficiently and strategically grow the commercial loan portfolio. The PM Team Leader is responsible for ensuring reporting requirements, annual reviews, covenants, spreads, renewals and related underwriting activities are completed timely, accurately and are aligned with the Bank's standards, policies and procedures. The PM Team Leaders will be responsible for assigning appropriate risk ratings, identifying credit risks and recommending appropriate credit actions. This position involves frequent interaction with Market Executives, Credit Risk Officers, Loan Administrative Leader and Loan Operations management. Essential Functions * Drive Portfolio Management strategy, implementation and execution * Recommend improvements to portfolio management processes, procedures and staffing to improve efficiency and effectiveness * Lead, manage and coach a team of Portfolio Managers to ensure risk is managed appropriately in the portfolio. * Generate and monitor reporting related to loan maturities, annual reviews, covenants, financial reporting requirements, delinquency, renewals, conditions and related reports. * Ensure annual reviews and covenant tests are completely consistently and as scheduled, escalating credit risks identified in the process. * Tailor individual and group training when gaps are recognized to ensure skill set progression to maximize performance and professional growth * Assign credit relationships to PM's based on capacity, credit acumen and other factors. * Review and endorse/ or approve Annual Reviews or credit requests ensuring the analysis and related materials are complete and accurate, including credit risk identification and risk rating assignment. * Ensure all loan approval conditions have been met within required time frame * Ensure timely collection, review and evaluation of all financial statement requirements from borrowers and guarantors * Proactively identify and escalate declining financial performance/negative indicators within the loan portfolio on a timely basis * Administer complex construction loans in accordance and in conjunction with the Construction Loan Administration group as needed * Act as the first line of defense to recommend and process timely risk rating changes in conjunction with the Relationship Manager * Initiate and/or complete loan modifications per established protocols * Manage and maintain collateral requirements * Coordinate and assist with criticized loan reports as part of the Watch List program * Act as a liaison with Commercial Loan Operations, Loan Review, Audit, examiners and other departments as required * Jointly call on clients to stay apprised of business activity/performance and serve as additional contact point * Facilitate client service requests * Optimize client relationships and create an exceptional client experience * Comply with all corporate standards and audit-related matters in specific areas of responsibility * Remain current on all banking rules and regulations * Establish increased productivity and profitability * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Qualifications * Bachelor's Degree Business, Finance, or related degree required * 8 - 12 years relevant experience in Commercial Lending as a Portfolio Management Team Leader, Portfolio Manager, Relationship Manager and/or Credit Officer/Underwriter working with complex credits and documentation preferred And * Ability to perform financial analysis, assess risk, review documentation and coordinate loan closings, Expert/Leader * Very strong credit, analytical, organizational and critical thinking skills, Expert/Leader * Team-oriented with ability to monitor and manage multiple responsibilities simultaneously, Expert/Leader * Ability to manage and coach a team with varying skillsets and backgrounds, Expert/Leader #LI-CW1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

New Flyer is North America's heavy-duty transit bus leader, providing sustainable mobility solutions through transit buses, technology, and infrastructure. New Flyer is a subsidiary of NFI Group, a leading independent bus and coach manufacturer and a leader in electric mass mobility solutions. Building on its 90+ year legacy of innovation, New Flyer is the only manufacturer offering all three types of zero-emission transit buses, with over 1,900 zero-emission buses delivered to date. Proudly serving all 25 of the largest transit agencies in North America, New Flyer actively supports over 35,000 heavy-duty transit buses currently operated by approximately 500 agencies. Position Summary: This position assists the production supervisor with all duties as assigned, excluding disciplinary action. The team leader ensures that all employees work within established regulations, policies and procedures with regards to health & safety, environmental, quality and production requirements. Team leaders work with their assigned team members to ensure that all parts and processes are completed to meet or exceed internal and external customer expectations in a safe, cost effective and timely manner. WHAT YOU WILL DO: Leads assigned personnel to ensure that all employees are working safely, efficiently and diligently to meet quality standards and production schedules. Leads, instructs and trains employees on an ongoing basis to perform the required job tasks within the department. Organizes and prioritizes the work area and workload. Encourages a positive team environment. Maintains competency to perform all tasks associated with the area of responsibility. Works independently with minimal direction using good judgement and initiative. Fills in for any department staffing shortages due to vacancies or production demand. Communicates effectively to assigned personnel and management team members. Demonstrates the ability to read and interpret blueprints and drawings and material specifications Supports and sustains continuous improvement initiatives. Presents a positive and professional image of the department and company. Other duties as assigned Requirements In the course of carrying out this job's responsibilities, the employee is often required to stand, walk, stoop, kneel, crouch, or crawl; utilize their hands and/or fingers to touch or manipulate objects, tools, or controls; and engage in speaking and/or listening. The employee must regularly be able to lift, push, pull, and/or transport items weighing up to 50 pounds. This position necessitates specific visual capabilities, including close vision, depth perception, and the ability to adjust focus. The job requires the use of safety equipment as dictated by the work environment, such as safety glasses and gloves. Must be capable of operating effectively in a fast-paced manufacturing setting. Demonstrated experience as a reliable team member is essential. Strong organizational skills and effective communication abilities are required. Reading and interpreting blueprints is a necessary skill for this role. Having chemical and safety training is an advantage. Willingness to work overtime, including Saturdays, may be necessary. Salary Pay: $60,000.00 annually Benefits WHY JOIN US: Be a part of a team leading the world's electrification of mass mobility Competitive Wages and comprehensive benefit package with Immediate benefit eligibility Paid holidays and vacation 401K with generous company match · Passionate about creating a better product, a better workplace, and a better world Inclusive workplace culture that values and empowers team members. On-the-job training in a continuous learning environment (we've invested 10.9 million in 2023) Advancement opportunities within our family of companies OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motor coach solutions that are safe, accessible, efficient, and reliable. NFI Group | We Move People - YouTube Leveraging 450 years of combined experience, NFI is leading the electrification of mass mobility around the world. With zero-emission buses and coaches, infrastructure, and technology, NFI meets today's urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at ***************** ***************** ***************** nfi.parts, ************************* arbocsv.com, and carfaircomposites.com. New Flyer is an EEO/AA/Female/Minority/Disabled/Vets Employer. Accommodations are available at all stages of the recruitment process, at the candidates' request .

Job Description Why New Perspective Senior Living? A career with a purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. Position Summary If your personality is fueled by meaningful relationships, then you need to check out our Care Team Manager position. The Care Team Manager leads and mentors a great team of caregivers who work hard to make a significant difference in the lives of older adults, daily! It's your chance to use your skills to train, motivate, and inspire your team to build and nurture relationships with our residents, families, and clinical support team members. We offer a collaborative, servant leadership environment that supports your success and drives a high degree of resident satisfaction. As an expanding company with a growing list of opportunities, we are senior living industry leader. New Perspective invests heavily in the development of their team members-providing leadership training, tuition reimbursement and career advancement. Make a difference in the life of an older adult AND your career and apply today! Responsibilities Supervise, train, and coach care team members in support of quality delivery of resident care. Ensure all resident individualized service plans and service records are being read and followed by the care team. Collaborate with the Health and Wellness Director (HWD) to schedule care team at adequate levels to ensure quality program delivery. Partner with Executive Director (ED) & Business Office Manager to recruit, interview, hire, onboard, and train staff. Ensure care team performs in accordance with daily, weekly, and monthly task sheets. Collaborate with the HWD and ED to conduct performance reviews, coaching, training, performance improvement counseling, and retention activities. Maintains frequent and delightful communication with residents' families. Qualifications Strong passion for managing and developing other Associate's degree a plus Ability to work in a team environment. Strong communication and interpersonal skills. Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. Strong computer skills and ability to interact with a variety of electronic devices. Ability to communicate effectively verbally and in writing using the English language. Ability to handle multiple tasks simultaneously. Ability to work a flexible schedule, including weekends and holidays. Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. New Perspective is an Equal Opportunity Employer. INDNP

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE