Clinical Team Leader (RN) - FT - Days - Neuro Pulmonary
Customer service supervisor job in Dallas, TX
Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: • Graduate from an accredited school of nursing: BSN required • Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). • Current RN license in the State of Texas or compact license • Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. • Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Your Job Responsibilities: • Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. • Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. • Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. • Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. • Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. • Participates in department specific initiatives and process improvement projects. • Participates in peer interviews and provide feedback for employee evaluations as requested by manager. • Assists with occurrence investigations. • Other duties as assigned.
Methodist Charlton Medical Center is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, and Lancaster in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care; stroke care; hip and knee joint replacement; women and children's services; and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
Magnet -designated hospital
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Get With The Guidelines Gold and Gold Plus awards from the American Heart Association
Auto-ApplyTherapy Team Leader
Customer service supervisor job in Fort Worth, TX
Physical Therapy Team Leader Career Opportunity
Lead Impactful Physical Therapy at Encompass Health
Are you seeking a career that fulfills you professionally and personally, rooted in your heart and community? Encompass Health goes beyond a job-it's about community connection. Join our tight-knit team, where you'll find a sense of belonging. As a Team Leader for Physical Therapy, working with the nation's leading rehabilitation provider, you'll play a pivotal role in impacting your community by delivering care, support, and influential leadership, fostering inspiring patient outcomes. Your role is crucial, ensuring policies, procedures, and treatments are meticulously implemented while providing compassionate, personalized care to patients. Access cutting-edge technology within a supportive, collaborative team environment. From day one, embrace a rewarding career and comprehensive benefits, providing the peace of mind to thrive. Join us and lead a fulfilling career journey where your leadership nurtures impactful care and personal satisfaction.
A Glimpse into Our World
We're confident you'll feel the difference the moment you join our team. Being a part of Encompass Health means contributing to a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, make us immensely proud.
Benefits Tailored for You
Our benefits are designed to support your well-being and start on day one:
Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
Generous paid time off that accrues over time.
Tuition reimbursement and continuous education opportunities for your professional growth.
Company-matching 401(k) and employee stock purchase plans, securing your financial future.
Flexible spending and health savings accounts tailored to your unique needs.
A vibrant community of individuals who are passionate about what they do!
Your Role as a Leader in Physical Therapy
Your impactful journey involves:
Assisting the Director of Therapy Operations in the daily operations of the therapy team, including scheduling, orientation, training, and communication with the physical therapy staff and hospital departments.
Providing direct care to patients and building rewarding relationships by understanding each patient's physical, mental, and emotional needs to aid in their recovery.
Celebrating patient victories along the way.
Qualifications
Current licensure or certification required by state regulations.
CPR certification required or must be obtained within 30 days of hire within this role.
Bachelor's or Master's degree from an accredited therapy program required.
Minimum of three years of experience in physical therapy or leadership, with a minimum of two years of clinical experience.
Active on Therapy Clinical Ladder (when eligible) or specialty professional certifications preferred.
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Bilingual Customer Services Representative
Customer service supervisor job in Richardson, TX
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Bilingual (English/Spanish) Customer Service Representative
Salary: $24.50 - $35.61 per hour
+10% Bilingual Skill Differential!
When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Bilingual Customer Service Representatives for our [City, State] office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.
Avanza profesionalmente con una compañía que valora la diversidad y la inclusión.
Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Ventas tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.
Si disfrutas trabajar en un ambiente acelerado y competitivo y te apasionan las ventas, esta es tu oportunidad de ser parte de un equipo excepcional.
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!
Qualifications & Skills:
Must be fluent in English and Spanish
An active P&C or Personal Lines Insurance license is preferred
Experience providing outstanding customer service
Solid computer and multi-tasking skills
Ability to effectively communicate, verbally and in writing
Ability to work comfortably in a fast-paced, high-volume call center environment
Minimum of high school diploma or equivalent
#geico600
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto-ApplyD365 CRM Technical Lead
Customer service supervisor job in Richardson, TX
Bachelor's degree in Computer Science, Software Engineering, or related field 10 to 12 years of relevant experience in D365 CRM as techno functional.
Experience in functional flows, Configuration, Customizations using Plugins, Java Scripts, Custom Workflows, Power Automate, Integration APIs, web API, WCF and Model driven apps, power automation, and Azure services.
Experience in data migration is also must.
Peer review and code enhancements. Extensive knowledge and experience of CRM Sales (CPQ).
Manager, Diagnostic Services, Mammography
Customer service supervisor job in Arlington, TX
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Manager, Diagnostic Services, Breast Health
Primary Purpose
Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department.
Minimum Specifications
Education
Must be a graduate of an accredited Radiologic Technology program.
•Must have an Associate Degree in a healthcare related field.
•Bachelor's degree in a health care field or business administration is preferred.
Experience
•Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements.
Certification/Registration/Licensure
Must be registered by ARRT with subspecialty certification in Mammography.
State of Texas as a Medical Radiologic Technologist (MRT)
Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential.
Responsibilities
1. Responsible for quality management practices that deliver effective and efficient services and ensure
optimal patient outcomes. Collaborates with medical staff and administration to assess operations and
evaluate quality. Identifies and analyzes the design of jobs and work processes implementing
appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs,
reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to
track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the
department.
2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds
to patient safety posts and investigations within established department expectations.
3. Responsible for the effective financial management of the assigned areas department, ensuring
appropriate use of department resources. Develops operating and capital budgets ensuring that
departments have the necessary funds to carry out established goals and objectives. Utilizes
benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing
volume and acuity requirements. Correlates volume, revenue, and cost to meet operating
requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances.
4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers.
Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs.
5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates
facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.
6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure.
7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as
external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland.
8. Oversees purchase, maintenance, and repair of equipment across the system including
troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and
efficient workflow with the departments. Collaborates with clinical engineering to ensure that all
equipment is safe and maintained appropriately.
9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital
staff, students, and vendors in order to provide optimal patient care, and interdepartmental
cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and
department goals.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Care Advocate - 245013
Customer service supervisor job in Dallas, TX
Direct Hire Opportunity with a great organization!
Onsite opportunity in Dallas with hybrid remote potential in the future based on performance
Opportunity to earn bonuses on a monthly basis based on performance after training
Shift - 8 hour shift within their hours of operation which are 7am to 8pm Mon to Fri (must have open availability during their hours of operation)
Start date - January 5th
Responsibilities:
Handle full care coordination for members and maintain close communication to educate members on how their benefits work
Assist members with finding a provider in network for surgeries
Assist with scheduling procedures
Handle inbound and outbound calls
Send referrals
Confirm appointments with patients and provider offices
Taking information from members and logging this correctly into the CRM system
Assist with booking travel
Coordinate follow up appointments
Call provider offices to request medical records
Qualifications:
Bachelor's or Associate's Degree required
Exceptional customer service skills
Ability to commute to and work in the Dallas office daily
Ability to work in a fast paced environment
Empathetic
Preferred Qualifications:
Healthcare experience
Customer Enrollment Associate In Office
Customer service supervisor job in Flower Mound, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Service Representative (Fresher,Graduate)
Customer service supervisor job in Dallas, TX
Job Title: Customer Service Representative
Job Type: Full-Time
Experience Level: Entry to Mid-Level
We are looking for a Customer Service Representative to join our team in Dallas, TX. The ideal candidate will be responsible for delivering excellent customer support by handling inquiries, resolving complaints, and providing information about products or services. If you are a people person with strong communication skills and a passion for helping others, we'd love to hear from you!
Key Responsibilities:
Handle incoming customer calls, emails, and chats in a professional and courteous manner.
Resolve customer issues efficiently while ensuring customer satisfaction.
Provide product/service information and assist with order placement, billing, returns, and technical support.
Document all customer interactions in the CRM system accurately.
Escalate complex issues to the appropriate departments when necessary.
Maintain knowledge of company products, services, policies, and procedures.
Meet or exceed performance metrics related to response time, quality, and customer satisfaction.
Requirements:
Bachelor's degree is must.
1-3 years of customer service or call center experience.
Excellent verbal and written communication skills.
Proficiency in using computers, CRM systems, and basic MS Office tools.
Ability to multitask, prioritize, and manage time effectively.
Positive attitude, patience, and a strong work ethic.
Bilingual Customer Service Representative
Customer service supervisor job in Dallas, TX
Rowley Company is a leading manufacturer and international distributor of home décor products, offering value-added services and solutions to our professional trade and retail partners. Since 1962, Rowley has supported drapery and upholstery workrooms, installers, and designers with the tools, supplies, education, and technical expertise needed to grow their businesses. Our vast portfolio includes over 15,000 products available for same-day delivery, utilized worldwide in window covering design, fabrication, installation, quilting, and upholstery. We serve a diverse range of industries, including residential, retail, hospitality, healthcare, education, and marine.
The Customer Experience Representative (CER) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by answering incoming calls from customers placing product orders. They would also assist with fax/email orders, answer product inquiries and questions, handle complaints, troubleshoot problems and provide account information to customers.
Responsibilities:
Provide excellent customer service in an outgoing, courteous, friendly and professional manner
Process product sales orders for customers via phone, fax or email
Assist customers in locating items in the sales catalog and/or website
Assist customers with product knowledge or technical assistance
Assist customers in tracking sales order shipments
Assist customers with account information and process credit card payments
Requierments:
Must be able to clearly speak and write in English AND Spanish
Must be polite, friendly and outgoing
Must have excellent phone etiquette and people skills
Must be able to work together, as a team, as well as independently
Ability to follow through with questions from customers
Ability to fax/email instructions and/or other document requests to customers
Must possess strong computer and typing skills
Education/Experience Required:
Prior customer service experience is a must
Prior sales experience is helpful
Prior knowledge of Sage MAS 500, Netsuite and Microsoft Office is helpful
Lead Vulnerability Management Specialist
Customer service supervisor job in Dallas, TX
Glocomms is partnered with a leading financial services organization seeking a Lead Vulnerability Management Specialist to strengthen its enterprise security posture. This role will drive the end-to-end vulnerability management program across hybrid infrastructure, including on-prem platforms, cloud environments (AWS, Azure), and poly-cloud deployments.
The specialist will oversee vulnerability identification, validation, and remediation, leveraging industry-leading tools such as Qualys, Tenable Nessus, Wiz, Prisma Cloud, and CrowdStrike Falcon. Responsibilities include managing CVE lifecycle, addressing zero-day events, and implementing risk-based prioritization strategies to ensure timely remediation aligned with SLAs. The role will also enforce security hardening, guardrails, and build-breaking policies to maintain secure configurations across Windows, Linux, and Kubernetes environments.
Key duties involve:
Leading continuous threat exposure management (CTEM) and attack surface reduction initiatives.
Driving structured process improvements for consistency in remediation workflows and owner experience.
Collaborates closely with SOC, cyber defense, red team, and platform engineering groups to consolidate insights and improve enterprise-wide visibility.
Developing dashboards, custom reports, and remediation progress tracking for stakeholders.
Managing stakeholder communication and influencing multi-team initiatives to meet audit and compliance requirements.
Utilizing automation and scripting to streamline vulnerability assessments and remediation processes.
Key Qualifications:
7+ years of experience in vulnerability management or related cybersecurity roles.
Strong understanding of CVE lifecycle, risk-based prioritization, and remediation SLAs.
Hands-on experience with vulnerability management tools (e.g., Qualys, Tenable Nessus, Wiz, Prisma Cloud, CrowdStrike Falcon).
Expertise in hybrid infrastructure, including on-prem systems and cloud platforms (AWS, Azure).
Familiarity with Windows, Linux, Kubernetes, and secure configuration management.
Proven ability to collaborate across SOC, engineering, and security teams.
Proficiency in automation and scripting for process improvement.
Knowledge of security frameworks and compliance requirements.
Excellent communication and stakeholder management skills.
Bachelor's degree in Computer Science or a related technical discipline or equivalent work experience is required; advanced degree preferred.
This is a hybrid role based in one of the following locations: Dallas-Fort Worth (DFW), Charlotte, or the Philadelphia Metro area. Candidates must be willing to work onsite three times per week at one of these locations and must be fully authorized to work in the United States without sponsorship.
MEP Superintendent - Data Centers
Customer service supervisor job in Dallas, TX
We are partnered with a Top 10 General Contractor delivering some of the largest hyperscale and colocation projects in the U.S. They are seeking an experienced MEP Superintendent to join their Dallas team and lead mission-critical field operations.
Key Responsibilities
Supervise and drive performance of MEP and fire protection subcontractors
Ensure compliance with specifications, codes, and safety standards
Coordinate sequencing, schedules, and field logistics
Resolve technical and constructability issues quickly
Oversee BIM coordination and support commissioning readiness
Maintain quality and schedule integrity in partnership with project leadership
Qualifications
8+ years of field supervision with MEP focus
Proven track record on data centers, mission-critical, or large complex builds
Strong knowledge of mechanical/electrical trades and codes
Skilled in interpreting drawings and managing BIM coordination
Confident leader with clear communication and subcontractor management skills
Based in Dallas or willing to travel regionally as needed
What's on Offer
Lead MEP delivery on major hyperscale projects in Dallas and beyond
Long-term pipeline of mission-critical work with a top national GC
Competitive pay, bonus potential, and full benefits
Clear progression within a market-leading mission-critical team
Customer Accounts Advisor
Customer service supervisor job in Hurst, TX
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Medical Customer Service Rep- Northeast Tarrant Internal Medicine Associates
Customer service supervisor job in Euless, TX
At Catalyst Physician Group primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.
Job Summary
As a Medical Receptionist - Phone Room Specialist, you will efficiently and effectively handle inbound and outbound scheduling communications for the providers. This role involves managing a wide range of clinical and administrative requests from patients and other stakeholders, including online chats, text messaging, emails, faxes, answering telephones, and scheduling patient appointments.
Role and Responsibilities
Sort, label, and task documents and faxes in EMR charts as needed throughout day-to-day operations.
Scan and file EHE documents into designated folders as well as the EHE website as needed.
Label, task, and correct any misfiles in EMR.
Perform scanning and filing tasks.
Gather outgoing forms, scans, faxes, shred, etc., from clinical staff stations and disperse as needed.
Send documents to be scanned to the front office (this varies by location).
Scan and file fax confirmations in computers if not sent via Athena fax.
Scan and file mail.
File and scan documents into the computer.
Back up phone clerks as time allows.
Check and transfer voicemails from the refill line to clinical staff.
Check refill voicemail and pull charts for appropriate doctors.
Scan and file demographics, privacy policy, and history sheets from all appointments.
Organize and scan reports from any outsourced entity (labs, x-rays, reports, consults, etc.).
Scan and file Bone Dexas, Dopplers, PFTs, EKGs, etc.
Sort, distribute, and run materials back and forth between North and South Offices.
Minimum Qualifications and Requirements
High School Diploma or equivalent required.
Skills Required:
Active listening.
Reading/comprehension.
Service-oriented.
Speaking clearly.
Time management.
Typing/spelling.
EMR knowledge.
Computer knowledge.
Multi-phone line switchboard.
Medical terminology.
Preferred Experience
Bilingual: Fluent in Spanish and English.
1+ years' experience in a healthcare environment preferred.
Experience with ATHENA EMR.
Physical Demands/Work Environment
Office environment.
Sitting, standing, walking, and/or moving up to 8 hours per day.
Lifting up to 25 pounds.
Competitive Benefit Package
Compensation commensurate with experience.
Medical, Dental, Vision Insurance.
Short/Long term disability Insurance.
401K with employer match.
Health Savings Account options.
Paid Holidays and PTO.
Referral Programs.
Professional Development Opportunities.
Licensed P&C Insurance Customer Service Expert
Customer service supervisor job in Southlake, TX
Job Description
Join a Top-Ranked Allstate Agency that is well established (20+ Years) and is GROWING!
Are you a P&C Licensed expert who is passionate about helping people and thrive in a fast-paced, high-performance environment? Join the Mark Jameson Allstate Agency, one of the largest and most award-winning Allstate agencies in Texas! We pride ourselves on exceptional service, a supportive culture, and strong career growth opportunities for our team members.
We're seeking experienced, P&C licensed Customer Service Representatives to join our outstanding service department. This is a fantastic opportunity for professionals with Allstate experience looking to take their careers to the next level.
As a CSR, you'll be the first point of contact for our clients, delivering world-class service and ensuring policyholders have the support they need whether its billing assistance, policy changes, or guiding them through claims.
If you're ready to grow your career, work with a supportive and driven team, and help protect what matters most to our clients -- apply today to become part of the Mark Jameson Allstate Agency!
**This is a full time In Office (not remote) opportunity for our Southlake, TX Agency location.**
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Answer phones and greet walk in clients with a polite and professional manner
Assist current customers with service-related tasks, including but not limited to processing payments, making changes to existing polices, troubleshooting billing questions, assisting with the claims process
Assist the sales team to ensure a seamless and positive customer experience.
Have an upbeat, positive and enthusiastic attitude
Ask each customer for referrals and recommendations
Treat each customer contact as a cross and up-sell opportunity including financial products. (Commissions available for any sales completed by the CSR!)
Maintain client relationships with follow up phone calls.
Schedule appointments for sales staff to meet prospective customers
Manage and maintain a positive office environment and perform any other office related tasks
Requirements
Currently have a valid Property & Casualty Insurance License *Required*
1+ Year CSR experience, in a similar customer facing, service environment
Be willing and able to travel to and work full time in our Southlake, TX Agency Location *Required*
Have a minimum 1 year P&C Industry Experience
Have a minimum 1 year Customer Service Experience *Required*
Previous P&C Industry experience highly preferred
Have a proven track record of dependability & reliability showing up to work as scheduled, on time.
Desire to want to help educate others on insurance how and why its important to have the proper coverage
Have an upbeat, positive and enthusiastic attitude.
Great self-starter with a sense of urgency.
Create relationships from a cold start and be able to handle customer rejection.
Have the ability to answer prospective client's questions efficiently and effectively.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Bilingual (Spanish/English) fluency preferred
Associate Customer Service Representative
Customer service supervisor job in Fort Worth, TX
ABOUT REPAY REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.
ABOUT THE ROLE
REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners. Each interaction is an opportunity to educate our clients on our industry leading products, as well as showcase how you and REPAY are best in class with exceptional talent and service. We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each employee to make contributions that have impact on our company's continued growth and success. This position investigates and resolves software and hardware problems of existing clients and applicants.
RESPONSIBILITIES
Completed training courses and attain the knowledge required to assist our Customer Database
Effectively manage client technical, billing, and product inquiries via phone, chat, email, or CRM case
Consults with EPP vendors, programmers, IT staff, Business Development staff, to explain software errors and/or recommend changes to programs.
Contacts software and hardware vendors to request service regarding defective products.
Assists with writing or revising user training manuals and procedures for both internal and external processes. Technical training documents, integration kits, written in non-technical terms.
Troubleshoot batch upload issues; work with EPP vendors as necessary to resolve issues.
Be the primary CS professional responsible for Set Up and installation of applications and equipment. Train other CS professionals to act as a backup.
Meet and exceed service level goals set for the Customer Service Team
Follow communication procedures, guidelines, and policies
Provide appropriate solutions and alternatives to issues and follow up to ensure resolution and client satisfaction
Keep records of all client interactions
Proactively communicate with our clients to help them understand the products and services REPAY offers
SKILLS & EXPERIENCE NEEDED
Proven technical customer support experience
2+ years of merchant services / payments industry experience preferred
Ability to manage difficult or emotional customer situations. Responds promptly to customer requirements and solicits customer feedback to improve service satisfaction.
Demonstrates a positive attitude with a willingness to continually develop skills and knowledge base.
Able communicate effectively, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
Ability to work in a ticket and metrics driven environment
Familiarity with CRM systems and practices (e.g. Salesforce)
Must be able to communicate in a clear and logical fashion verbally and in writing
Must take pride and satisfaction in helping people
Must prioritize identifying and solving problems above merely answering questions
WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING
GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.
FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.
INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.
PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.
REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.
REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.
We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
Auto-ApplyAssociate Customer Service Representative Spanish Bilingual Everyday Banking
Customer service supervisor job in Irving, TX
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Compensation:
Starting rate $20.00 per hour
Posting Location:
401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
10 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyAssociate Customer Service Representative
Customer service supervisor job in Fort Worth, TX
ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.
ABOUT THE ROLE
REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners. Each interaction is an opportunity to educate our clients on our industry leading products, as well as showcase how you and REPAY are best in class with exceptional talent and service. We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each employee to make contributions that have impact on our company's continued growth and success. This position investigates and resolves software and hardware problems of existing clients and applicants.
RESPONSIBILITIES
* Completed training courses and attain the knowledge required to assist our Customer Database
* Effectively manage client technical, billing, and product inquiries via phone, chat, email, or CRM case
* Consults with EPP vendors, programmers, IT staff, Business Development staff, to explain software errors and/or recommend changes to programs.
* Contacts software and hardware vendors to request service regarding defective products.
* Assists with writing or revising user training manuals and procedures for both internal and external processes. Technical training documents, integration kits, written in non-technical terms.
* Troubleshoot batch upload issues; work with EPP vendors as necessary to resolve issues.
* Be the primary CS professional responsible for Set Up and installation of applications and equipment. Train other CS professionals to act as a backup.
* Meet and exceed service level goals set for the Customer Service Team
* Follow communication procedures, guidelines, and policies
* Provide appropriate solutions and alternatives to issues and follow up to ensure resolution and client satisfaction
* Keep records of all client interactions
* Proactively communicate with our clients to help them understand the products and services REPAY offers
SKILLS & EXPERIENCE NEEDED
* Proven technical customer support experience
* 2+ years of merchant services / payments industry experience preferred
* Ability to manage difficult or emotional customer situations. Responds promptly to customer requirements and solicits customer feedback to improve service satisfaction.
* Demonstrates a positive attitude with a willingness to continually develop skills and knowledge base.
* Able communicate effectively, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
* Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
* Ability to work in a ticket and metrics driven environment
* Familiarity with CRM systems and practices (e.g. Salesforce)
* Must be able to communicate in a clear and logical fashion verbally and in writing
* Must take pride and satisfaction in helping people
* Must prioritize identifying and solving problems above merely answering questions
WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING
GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY's leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.
FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities - we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.
INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.
PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees' futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.
REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.
REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.
We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.
Auto-ApplyMarketing & Customer Engagement Manager
Customer service supervisor job in Dallas, TX
Who is NTE, NTE 35W, and LBJ? The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820/SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed. This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.
The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.
The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E. Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.
What makes us different?
Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement. With a diverse group of professionals working in a fast-paced environment, we achieve milestones constantly. And if that weren't enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.
Job Description:
The Marketing & Customer Engagement Manager will have the opportunity to leverage a combination of strategic, quantitative, technical and presentation skills to deliver impactful analyses and easy-to-understand insights.
Essential Duties and Responsibilities:
* Responsible for the strategic planning and management of the data driven marketing strategy while ensuring a consistent brand message and quality. Develop roadmap for email campaigns, promotions, social media, and customer acquisition.
* Identify and perform marketing-focused analyses and campaigns that connect consumer data/insights with actionable business opportunities
* Develop a base knowledge of customer spending trends and segmentation and create targeted marketing campaigns based on the analysis.
* Initiate, develop, and perform simple to increasingly complex analytical projects centered around understanding customer behavior and motivations that can lead to better informed business decisions aimed at maximizing revenue.
* Continuously improve upon strategy and company goals by monitoring campaign results, analyzing key metrics and presenting analysis to leadership
* Design, implement, and facilitate the marketing and customer education plan for the projects
* Budget planning and control
* Oversee the contractual relationship with the marketing suppliers and the work produced by the marketing agencies
* Edit materials according to specific market or customer requirements
* Develop promotional materials including marketing collateral and print copies
* Coordinate with Corporate Affairs department in the implementation of the media plan
* Coordinate marketing efforts with other stakeholders (NCTCOG, TxDOT, NTTA, etc.)
* Monitor and update contents for the companies' website
* Work with the Revenue Management Department to identify strategies around promotions, discounts, loyalty programs, etc. in order to increase Managed Lanes Usage
* Create insights out of customer trends
* Understand and manage marketing spend and adhere to a budget
* All other duties as assigned
Qualifications (Knowledge, Skills & Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to fulfil those duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:
* Bachelor's degree in marketing analytics or strategic communications
* 10+ years of full-time, organizational experience that includes consumer insights and analytic data modeling, complex financial and consumer-facing marketing analyses, related business planning, and supporting system integration
Professional Qualities:
* Detail-oriented with the ability to manage projects from inception through execution
* A hunger to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
* Self-starter with hands-on approach
* Ability to professionally communicate with other department heads and leverage them to coordinate with the marketing efforts
* Expert enterprise-level business analysis skills, including the ability to gather, organize, scrutinize, analyze, and interpret large datasets and then make actionable, sustainable business recommendations based upon those analyses
* Highly proficient ability to effectively develop and deliver simple, impactful presentations from complex data and analytic insights using charts, graphs or other representations to audiences of varying responsibility within the company
* Expert verbal and written communication skills; ability to communicate effectively with others using spoken and written English, including the ability to communicate effectively with audiences of varied responsibility and quantitative understanding
* Displays imagination and originality in their work; consistently raises new ideas; questions the status quo
Computer Skills:
Expert working knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and Adobe Premier.
Work Environment & Physical Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The noise level in the work environment may be moderate to high at times given that the employee will be working around heavy machinery
* Some roadway travel required
* The employee must be able to individually lift and/or move up to 50 lbs.
* The employee is frequently required to stand, walk, drive and sit for long periods of time
Auto-ApplyAssociate Customer Service Representative Spanish Bilingual Everyday Banking
Customer service supervisor job in Irving, TX
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
* Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
* Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
* Regularly receive direction from supervisor and escalate questions and issues to more senior employees
* Interact with team on basic information, plus internal or external customers
Required Qualifications:
* 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
* Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
* Ability to execute in a fast paced, high demand, metric driven call center environment
* Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
* Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
* Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
* Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
* Must be able to attend full duration of required training period
* This position is not eligible for Visa sponsorship
* Ability to work additional hours as needed
* Schedule may be eligible for a shift differential under the terms of the shift differential policy
* Must work on-site at the location posted
* Must complete and pass required language assessment
Training Schedule:
* You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
* Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
* We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
* Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Compensation:
* Starting rate $20.00 per hour
Posting Location:
* 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
10 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Manager, Diagnostic Services, Mammography
Customer service supervisor job in Dallas, TX
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.
Manager, Diagnostic Services, Breast Health
Primary Purpose
Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department.
Minimum Specifications
Education
Must be a graduate of an accredited Radiologic Technology program.
•Must have an Associate Degree in a healthcare related field.
•Bachelor's degree in a health care field or business administration is preferred.
Experience
•Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements.
Certification/Registration/Licensure
Must be registered by ARRT with subspecialty certification in Mammography.
State of Texas as a Medical Radiologic Technologist (MRT)
Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential.
Responsibilities
1. Responsible for quality management practices that deliver effective and efficient services and ensure
optimal patient outcomes. Collaborates with medical staff and administration to assess operations and
evaluate quality. Identifies and analyzes the design of jobs and work processes implementing
appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs,
reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to
track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the
department.
2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds
to patient safety posts and investigations within established department expectations.
3. Responsible for the effective financial management of the assigned areas department, ensuring
appropriate use of department resources. Develops operating and capital budgets ensuring that
departments have the necessary funds to carry out established goals and objectives. Utilizes
benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing
volume and acuity requirements. Correlates volume, revenue, and cost to meet operating
requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances.
4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers.
Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs.
5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates
facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.
6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure.
7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as
external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland.
8. Oversees purchase, maintenance, and repair of equipment across the system including
troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and
efficient workflow with the departments. Collaborates with clinical engineering to ensure that all
equipment is safe and maintained appropriately.
9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital
staff, students, and vendors in order to provide optimal patient care, and interdepartmental
cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and
department goals.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.