Customer service supervisor jobs in Fargo, ND

Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 1623 38th St SW, Fargo, ND 58103 Share: share to e-mail

Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 1623 38th St SW, Fargo, ND 58103

Compunnel Software Group is a New Jersey based premier information technology consulting & services company into this market for nearly two decades now; with close to two decades of experience in IT Industry which includes consulting, development, e-learning etc. Our company is going through a tremendous growth spurt and we are now interested in personnel like you to augment the work force in the company. We have several projects starting that we are staffing for. If you think you would like to become a consultant for Compunnel Software Group Inc., please send me an updated copy of your resume along with a detailed summary of your work experience. I need a phone number to contact you. I look forward to possibly working with you on these positions. We offer specialized services to our clients to meet their business objectives. Successful solutions that are valued by our clients are in industry areas such as pharmaceuticals, telecommunications, banking, finance, manufacturing, publishing and consumer products. Job Description Qualifications Qualifications & Experience: 2+ years of experience in a call center Or fresher's with good communication skills Multiple language skills a plus Technical Skills: Computer proficiency required Internet skills required E-commerce experience a plus Customer Relationship Management Additional Information No sub vendors please !

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers. Job Summary PLEASE NOTE: We are seeking candidates open to either Fargo, ND or Hillsboro, ND with the flexibility to travel between both locations up to two days per week. Seeking a facilitator of the customer journey through the loan process and all aspects of product delivery before, during and after the closing. As a Customer Experience Specialist, you will be the customer's point-of-contact, establishing strong relationships by providing exceptional levels of service and support. You will engage with customers, prospects, team members and visitors through phone, in-person, and digital channels. Responsible for monetary accounting activities, addressing customer inquiries, assisting with customer-facing technology and overall management of office operations. Accountable for application processing and coordination from the point of application through working with customers to obtain signatures. Essential Duties & Responsibilities Customer & Sales Assistance Responsible for accurately documenting customer interactions and seeing them through to resolution, including collaboration with teammates and escalation to internal resources when necessary. Generate referrals by promoting core products, services and digital tools. Provide Sales Support for Sales Team. Monetary Activities Follow established protocols to prevent fraud and risk, ensuring appropriate authorization forms are signed, and document and process all monetary transactions such as payments and wire transfers. Responsible for addressing customer inquiries related to payments, interest, and account changes, as well as resolving overdrafts and past due accounts with the involvement of other teammates, if necessary. Loan Application and Line of Credit Processing and Coordination Coordinate new loan application needs from submission to obtaining signatures from customers. Enter applications into appropriate systems and work with officers to gather necessary financial, legal, and identification documentation. Responsible for renewal administration which includes requesting financial information from customers, submitting financials for input, and verifying customer-provided financials. Contact customers regarding renewal status and coordinate with other teammates to ensure documents are prepared. Renewal of operating line of credit. Office Operations: Responsible for tasks like managing invoices, maintaining office supplies, coordinating loan file record retention, providing administrative support to team leaders and teammates, validating vendor identification and work orders, coordinating facility service requests, and managing pooled vehicles by scheduling maintenance and repairs. Education Requirements Preferred Associate's Degree in Business, Finance or related majors or equivalent work experience. Years of Experience A minimum of two years' customer service experience or equivalent work experience. About Us: AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin, FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today's agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education. AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.

Guest Services Supervisor THE ROLE The Guest Services Supervisor works with the Guest Service Manager to set the tone for the front-of-house guest experience of the hotel. This integral role assists in leading the Guest Services department by example, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. Your day is spent where you are at your best: in the lobby with your team, delivering innovative guest experiences. You are an exquisite host who is just as comfortable arranging the details of a surprise proposal as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart. The Supervisor knows the ins and outs of both the hotel and the surrounding community, and their gracious demeanor and warm presence makes any guest entering the lobby feel at ease, knowing that they have selected the right place. The Guest Services Supervisor reports to the Guest Service Manager, working together with the Guest Services Team to deliver remarkable guest and associate experiences. It is critical the person in this position possesses a diverse knowledge of Rooms Division operations and is willing to dive into the day-to-day operation, while balancing and directing the long-term goals of the hotel. You lead the team through your collaborative approach-you understand that the ability to act as a soldier is as critical as being a general. The primary shift for this position is 3 PM to 11 PM and the position requires weekend availability. WHAT YOU WILL DO * Demonstrate passion and genuine care for all aspects of the associate and guest experience, handling all interactions with the highest level of hospitality and professionalism, understanding that the hotel guest is your guest * Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining satisfaction throughout and adjusting as necessary * Collaborate with the Guest Services Manager to coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel valued and supported to exceed guests' needs * Accommodate special requests whenever possible, even if it requires breaking protocol for the benefit of the guest, as our service style and standards are a guide to help you use sound judgment * Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest's likes or dislikes enabling you to add a personalized touch that creates a special memory * Demonstrate mastery of the hotel's systems to ensure accurate information is input, updated, and utilized to respond through a variety of guest communication channels, from pre-arrival to post-departure * Always prioritize the guest's satisfaction, adjusting your actions and behaviors to support what the guest needs at any given moment. You adjust easily and do not hesitate to wear a variety of hats to support the experience, acting as bellman, valet, or greeter as the situation demands * Display professionalism and discretion throughout all guest interactions, maintaining a consistently calm and engaging presence * Demonstrate expert knowledge of the position's service standards, procedures, and practices, utilizing this knowledge to independently remedy guest concerns and proactively suggest recommendations to the Guest Services Manager to improve upon the services offered to our guests * Collaborate effectively with co-workers and other departments to ensure guest needs are met, mending relationships if disagreements arise, and responding positively to feedback * Partner with Housekeeping and Engineering to ensure hotel facilities and rooms are maintained in optimal condition, being emphatic about the smallest detail which may go unseen by the untrained eye * Seize any opportunity to go beyond the expectations of the position to assist with a guest's needs, help a co-worker, cross-train in another department, or fulfill a reasonable request by a manager * Partner with Director of Revenue to monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol * Uphold and role model the company's principles of People, Place, and Character, while encouraging your team to embody our values that drive collaboration, intuitive service, and translocal hospitality * Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer HOW YOU LEAD * Offer direct support for your team through one-on-one coaching, counseling, gentle correction, and constructive feedback * Collaborate effectively with all departments in the hotel including Sales, Engineering, Food & Beverage, and Culinary to provide an exemplary guest experience; be comfortable in debating ideas before implementing a decision that will impact operations property-wide, as we do not work in silos * Be respectful in your daily interactions with your managers, team members, and peers, exemplifying the utmost level of professionalism and being a pillar within your community * Highly analytical in thought and recommendations, with the ability to express a point of view in respectful manner * Engages others in general conversation tactics to build rapport quickly, with the ability to lead and adapt communication and presentation tactics to engage a wide range of audiences and stakeholders * Approaches fact finding and discovery missions as a collaborative effort; values input and experiences of others that creates additional insight to uncover deeper issues that need to be addressed * Can influence others to effectively drive results and take direction to execute on strategy through tactical methods; is comfortable prioritizing their work and that of others * Prioritizes and organizes their own work when necessary, by working flexible or extended hours to accommodate increased workload; can flex to the needs of an opening hotel and short-notice situations WHAT YOU WILL NEED * Passion for the People, Place and Character of our community * At least three (3) years' hospitality experience within upscale, lifestyle, or luxury property; or comparable combination of education and experience; prior leadership experience preferred * Professional proficiency of the English language in reading, writing and verbal communication * Adaptable interpersonal communication skills to address all employee levels of the hotel * Intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals * Ability to lift up to 25 lbs. for handling guest luggage * Ability to push a bell cart with guest luggage that may contain up to 100 lbs. * Valid driver's license required which is required to park guest vehicles * Ability to work vary shifts, that may include days, nights, weekends and holidays WHO YOU ARE You are a perfectionist by nature and know that anything worth doing is worth doing well. You are someone who is obsessed with hospitality: it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or ask the front desk what type of system they are using. You are someone who doesn't settle for ordinary, and have an aversion to blasé service, knowing that effort and spontaneity are the alchemy for the extraordinary. You are genuine, yet polished, and aren't afraid to venture outside of the norm and do things differently. You enjoy casual sophistication and realize the concept of luxury has evolved to be approachable and you loathe heavily scripted interactions and cookie-cutter experiences. You obsess over the details (the Science) and presentation (the Art), striving to create an experience that surprises and inspires. You relish the opportunity to be part of the distinctive soul of a unique hotel, where your creativity and passion is appreciated, supported, and expected. You are humble and understand the need to work side by side with others and take feedback seriously to improve upon processes. You love the collaborative environment you find in hotels and have a special place in your heart for the people and teams you have worked with and developed throughout your career. WHO WE ARE Hotels done differently. It's not just a slogan it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Soulful, sophisticated, and avant-garde, the Jasper Hotel serves as Fargo's social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 6,000 square feet of flexible space, 125 rooms and features Rosewild Restaurant, a signature lobby lounge, and a café. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

Job Description FirstLink is looking for Overnight Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills. The Overnight shift at FirstLink works from 12AM-8AM or 12AM-8:30AM, and is part of the holiday rotation. FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday. Are you ready for an exciting opportunity? Apply today! Job Type: Full-time Salary: $21.00 per hour Benefits: Employee Assistance Program 100% paid health, dental, and vision insurance (for the employee only) Long-term and short-term disability Life insurance 12 days of paid time off, 8 hours accrued per month during the first calendar year Schedule: 12AM-8AM or 12AM-8:30AM Overnight shift Holidays Weekend availability Required Education and Experience: Must have a high school diploma or GED Must be 18 years of age or older Must be able to read, write, and follow oral or written instructions Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field Work Location: In person

Valley Imports is looking for an Automotive Service Lane Manager to join our team! The Service Lane Manager is a key leadership role responsible for overseeing and optimizing the daily operations of the service lane at the dealership. This position involves managing service advisors, ensuring exceptional customer service, and facilitating the efficient flow of vehicles through the service process. Hours are 7am-6pm, Monday-Saturday, 50 hours per week. Salary-based pay. We offer various benefits, employee discounts, and paid time off (PTO)! QUALIFICATIONS (minimum requirements) Education and/or years' experience required: * High School Diploma or G.E.D. * Associate's degree in Auto Technology field. * Valid driver's license and acceptable driving record. Preferred/Required Skills and Abilities: * Mechanical background. * Strong communication and customer service skills. * Proven experience in automotive service management or a related role. * Strong leadership and interpersonal skills. * In-depth knowledge of automotive service processes and industry best practices. * Familiarity with dealership management software and service lane technology. * Ability to analyze data and implement improvements based on performance metrics. Supervision of others/decision making aptitude (if applicable): * Supervisory responsibilities are required with this position. ESSENTIAL FUNCTIONS AND ACCOUNTABILITES * Supervise and lead the service advisor team, providing guidance, training, and support to ensure optimal performance. * Conduct regular team meetings to communicate objectives, share updates, and address any challenges. * Ensure a high level of customer satisfaction by maintaining open communication, addressing customer concerns, and resolving issues promptly. * Train service advisors in customer service best practices and ensure consistent adherence to service standards. * Oversee the service lane workflow to ensure a smooth and efficient process from vehicle intake to delivery. * Collaborate with technicians and parts department to streamline service processes and minimize wait times for customers. * Manage appointment scheduling to optimize service lane capacity and ensure efficient allocation of resources. * Coordinate with the service scheduler and service advisors to balance workload and prioritize service orders. * Monitor key performance indicators (KPIs) related to service lane efficiency, customer satisfaction, and advisor productivity. * Generate regular reports for dealership management, highlighting areas of success and areas that may need improvement. * Implement training programs for service advisors to enhance product knowledge, customer service skills, and adherence to company policies. * Encourage ongoing professional development and certification for service advisors. * Maintain positive relationships with vendors and suppliers to ensure timely and accurate delivery of parts and accessories. * Negotiate favorable terms and pricing to optimize the cost of goods sold. * Implement and monitor quality control processes to ensure that service work meets dealership and manufacturer standards. * Address any issues related to service quality promptly and efficiently. * Adhere to work schedule and maintain regular attendance. * Performs Wallwork Inc.-wide duties as requested by the designated supervisor. * Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. BENEFITS: * Health, Dental & Vision Insurance * Health Savings Account * Employer-Paid Life Insurance & Long-Term Disability * 401(k) & Profit Sharing Plan * Voluntary Benefits * Flexible Spending Accounts * Paid Time Off (PTO) Plan * Employee Assistance Program * Employee Discounts and Special Events

Location: Anywhere in the United States. Preference in/around Fargo, ND; Minneapolis, MN; Denver, CO; Phoenix, AZ; Salt Lake City, UT; San Ramon, CA; Menlo Park, CA; Pasadena, CA; Fresno, CA; Rancho Cucamonga, CA; Laguna Hills, CA; Irvine, CA. Work Arrangement:Remote (with some travel expectations to client sites) Typical Day in the Life A typical day as an ERP Team Lead may include: * Lead and mentor a team of 6-8 ERP consultants, project managers, and developers working on both NetSuite and Microsoft Dynamics Business Central implementation, post implementation and managed services work. * Conduct regular one-on-ones, provide coaching and career development guidance, and perform career conversations for direct reports. * Oversee the planning, execution, and delivery of ERP projects, ensuring alignment with timelines, budgets, and quality standards. * Partner with Vertical Leads and Project Managers to ensure projects are appropriately staffed and team members are utilized effectively across engagements. * Review and ensure quality of deliverables including functional specifications, configuration documentation, and client-facing materials. * Serve as an escalation point for complex technical issues and client concerns, applying expertise to resolve challenges. * Maintain a 50% billable utilization while balancing leadership responsibilities, contributing to implementations as needed. * Provide support to the sales organization for solution engineering, scoping, and delivery presence, as needed. * Collaborate with other Team Leads and Vertical Leads to share best practices, standardize methodologies, and drive continuous improvement across the ERP practice. * Support recruiting efforts by participating in interviews and helping onboard new team members. Who You Are * You have a bachelor's degree in Business, Accounting, Information Technology, or equivalent work-related experience. * You have 5+ years of hands-on implementation experience with NetSuite or Microsoft Dynamics Business Central, including at least 2 years in a senior consultant or lead role. * You have demonstrated experience leading, mentoring, or managing teams in a professional services or consulting environment. * You have a strong understanding of accounting principles and how they apply within ERP platforms. * You are passionate about developing people and helping team members grow their careers. * You excel at managing multiple priorities and balancing individual contributor work with leadership responsibilities. * You have excellent communication skills and can effectively interact with clients, team members, and firm leadership. * You thrive in a collaborative environment and are committed to driving team success over individual recognition. Preferred Skills * NetSuite certifications (Administrator, ERP Consultant, SuiteFoundation). * Experience with Microsoft D365 Business Central implementations. * Experience in Healthcare and/or Not for Profit implementations preferred but not required. * Familiarity with integration platforms and third-party solutions. * Knowledge of AI-assisted tools and automation capabilities within ERP platforms. Must be authorized to work in the United States now or in the future without visa sponsorship. Benefits and Compensation Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying salary ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. Salary Range: $140,000 - $170,000 Beyond base salary, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program. What to Expect Next We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, LinkedIn or our About Us page. #LI-BC1 #LI-Remote

Job Summary and Responsibilities The Supervisor of Therapy Services will evaluate, plan, direct, and administer therapy service as prescribed by referring provider. This position will also supervise therapy services and staff in the Medical Wellness Department. Essential Key Job Responsibilities * Assists clients to reach his/her maximum performance and level of functioning, while learning to live within the limits of his/her capabilities. * Coordinates Therapy efforts with those of other departments and maintains open communications and good working relations. * Develops, updates, interprets and applies departmental policies and procedures. * Follows hospital policies and procedures and appropriately interprets them. * Manages departmental budgets, goals, productivity and objectives. * Remains clinically proficient in routine work duties of the department. * Approves and edits department time cards. * Participates in employee relations issues within the department. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. Job Requirements Bachelor's Degree from an accredited Physical or Occupational Therapy Program MN Licensure in Physical or Occupational Therapy BLS Excellent written and verbal communication skills Organizational skills Ability to engage others and handle conflicts resulting in a positive outcome Ability to establish and maintain positive working relationships with all staff Ability to communicate strategic direction from Leadership to staff in a positive, timely and supportive manner Where You'll Work CHI St. Francis Health is a ministry serving the head of the Red River basin located in Breckenridge, Minnesota, founded by the Franciscan Sisters of Little Falls in 1899. St. Francis is an organization that provides a full continuum of health care services. We promote health healing and community through works of care and compassion. We are committed to a holistic healing ministry and a quality management philosophy, using the St. Francis Core Values for its foundation. Our employees and medical staff take pride in providing innovative and high-quality service in a healing environment. St. Francis Health is a part of CommonSpirit Health, a national health care ministry.

Description: This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed. In addition to the hourly rate, the following also applies: On Call Pay: $2.00/hour Donation Case Pay: $175-$225 per donor case, depending on donation type DLSH offers the following benefits to our full time staff: Company paid single dental and vision coverage Medical benefits including HSA (at least 80% employer funded) Dependent Care flex plan Company paid Short Term Disability and Life Insurance Generous holiday and PTO package Requirements: ESSENTIAL FUNCTIONS Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Regional Team Lead Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards. Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner. Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations. May assist in the observation and training of recovery staff. Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation. Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution. Rotates on call assignments, and will have the majority of call for the assigned office Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy. Office Supervisor Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities. Maintains training logs of staff in assigned location. Provides outstanding customer services, collaboration, and communication skills as required by the position. Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur. Maintains strict confidentiality of all DLSH information. Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required. Other duties as assigned. EDUCATION & TRAINING REQUIREMENTS Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained High School diploma or equivalent required Must be at least 18 years of age Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred Hepatitis and Covid vaccinations are recommended WORK EXPERIENCE REQUIREMENTS Working knowledge FDA, AATB and EBAA Medical Standards. Excellent verbal and written communication skills; presents professional image in performing position functions. Strong attention to details. Able to work independently with minimal instruction or supervision. Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented. High level of ethical practice and confidentiality, exemplifies company mission. ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. EXAMPLES BELOW Frequently required to sit; occasionally required to stand and walk. Occasionally required to lift and/or move up to 25 pounds. Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. Normal memory, taking into consideration the amount and type of information. Moderate level of complexity for decision making. Normal time pressure of decision making. COMPETENCIES - To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position. Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions. Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information. Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information. Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans. Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments. Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate. Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities. Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Job Description Valley Imports is looking for an Automotive Service Lane Manager to join our team! The Service Lane Manager is a key leadership role responsible for overseeing and optimizing the daily operations of the service lane at the dealership. This position involves managing service advisors, ensuring exceptional customer service, and facilitating the efficient flow of vehicles through the service process. Hours are 7am-6pm, Monday-Saturday, 50 hours per week. Salary-based pay. We offer various benefits, employee discounts, and paid time off (PTO)! QUALIFICATIONS (minimum requirements) Education and/or years' experience required: High School Diploma or G.E.D. Associate's degree in Auto Technology field. Valid driver's license and acceptable driving record. Preferred/Required Skills and Abilities: Mechanical background. Strong communication and customer service skills. Proven experience in automotive service management or a related role. Strong leadership and interpersonal skills. In-depth knowledge of automotive service processes and industry best practices. Familiarity with dealership management software and service lane technology. Ability to analyze data and implement improvements based on performance metrics. Supervision of others/decision making aptitude (if applicable): Supervisory responsibilities are required with this position. ESSENTIAL FUNCTIONS AND ACCOUNTABILITES Supervise and lead the service advisor team, providing guidance, training, and support to ensure optimal performance. Conduct regular team meetings to communicate objectives, share updates, and address any challenges. Ensure a high level of customer satisfaction by maintaining open communication, addressing customer concerns, and resolving issues promptly. Train service advisors in customer service best practices and ensure consistent adherence to service standards. Oversee the service lane workflow to ensure a smooth and efficient process from vehicle intake to delivery. Collaborate with technicians and parts department to streamline service processes and minimize wait times for customers. Manage appointment scheduling to optimize service lane capacity and ensure efficient allocation of resources. Coordinate with the service scheduler and service advisors to balance workload and prioritize service orders. Monitor key performance indicators (KPIs) related to service lane efficiency, customer satisfaction, and advisor productivity. Generate regular reports for dealership management, highlighting areas of success and areas that may need improvement. Implement training programs for service advisors to enhance product knowledge, customer service skills, and adherence to company policies. Encourage ongoing professional development and certification for service advisors. Maintain positive relationships with vendors and suppliers to ensure timely and accurate delivery of parts and accessories. Negotiate favorable terms and pricing to optimize the cost of goods sold. Implement and monitor quality control processes to ensure that service work meets dealership and manufacturer standards. Address any issues related to service quality promptly and efficiently. Adhere to work schedule and maintain regular attendance. Performs Wallwork Inc.-wide duties as requested by the designated supervisor. Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures. BENEFITS: Health, Dental & Vision Insurance Health Savings Account Employer-Paid Life Insurance & Long-Term Disability 401(k) & Profit Sharing Plan Voluntary Benefits Flexible Spending Accounts Paid Time Off (PTO) Plan Employee Assistance Program Employee Discounts and Special Events

Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities Assist in training and developing staff. Assist in member service oversight making sure all staff provide great customer experience. Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls. Assist in member check-ins, sign-ups, cancellations, and updating member account information. Great/meet potential members and provide gym tour. Assist to facilitate member service issues and questions. Assist with team member management and provide backup support to Club Manager as needed. Ensuring adherence to all company policies and procedures. Help create and maintain a positive image for the club. Assist overseeing cleanliness and appearance of gym. Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions. Assist in ordering supplies, keeping inventory and tracking reports as needed. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications Honesty and good work ethic Strong customer service skills Strong communication, organizational and leadership skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description At Hello Garage, our mission is to transform garages and create remarkable customer experiences. As a Team Lead for Hello Garage, you will help redefine this unique industry by leading the Dream Team, performing safe, correct, and efficient installations that meet or exceed company standards and customer expectations, and serving as the customer's main point of contact during installation. This position is non-exempt under the FLSA and reports to the General Manager. ESSENTIAL JOB FUNCTIONS Lead, Manage, and Hold the Installer Accountable. Provide clear direction to the Installer. Courteously correct the Installer as necessary. Encourage the Installer for doing things the right way. Show appreciation to the Installer. Listen and/or answer Installer's concerns and questions, elevating them to the General Manager when appropriate. Get Work Done on Time on Budget. Talk to the Garage Guru to understand the customer's proposal prior to installation. Review project details to determine what materials, tools, and equipment will be needed. Assist the Installer as necessary in loading, unloading, cleaning, and organizing the truck. Correctly and efficiently install the customer's project to meet or exceed company standards. Work with the General Manager on scheduling projects. Meet daily and weekly installation goals. Create Remarkable Customer Experiences. Maintain a high standard of professionalism in appearance, words, and actions. Show respect for the customer and their property. Communicate with the customer prior to and throughout the installation. Meet or exceed customer expectations. Operate Safely. Operate in a safe manner according to company safety guidelines. Stop the job if there is imminent danger to person or property. Manage/Track Inventory. Conduct routine inventory counts with GM and track inventory usage/levels. Manage Tools and Equipment. Ensure tools and equipment are clean and in working order for every job. Perform regular maintenance on tools and equipment. If there is problem with a tool and/or piece of equipment, work with the General Manager to get it repaired or replaced. Live Out the Company's Purpose, Mission, and Values. Demonstrate Regular, Reliable Attendance. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of construction or related trades preferred Ability and skill in operating equipment and/or power tools preferred Ability to lift or move up to 100 lb. Ability to move about and move to/from and work from the floor level Ability to ascend and descend a ladder Ability to understand and speak in English preferred Ability to operate a phone and apps EDUCATION AND EXPERIENCE High school diploma or GED preferred and 1+ years of experience in the construction trades and 1+ years of management experience or A combination of education and experience that illustrates a proven track record in this field Plus a valid driver's license and a safe driving record The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice. #hc118342

Job DescriptionSCHLOTZSKYS DELI IN FARGO! ******************* Team Leader The Team Leader is responsible for keeping our restaurant exceptionally clean and well-run. He or she will assist in the day-to-day operations and in managing the staff. These duties will include executing company policies, procedures, and programs. They must have experience in business management and people motivation and must be an excellent communicator. As the Team Leader you will report directly to the General Manager. Some of your responsibilities may be to: Comply with food safety procedures Work with management team to meet sales goals Manage food and labor costs Execute company policies and procedures Monitor food inventory levels Manage and maintain safe working conditions Assist in managing crew member employees Interview and recommend crew members for hiring Provide proper training for crew members Maintain fast, accurate service and provide top-notch customer service to every guest that comes into our fast food restaurant The Team Leader will help to support the company by creating and maintaining an excellent work environment by providing leadership, direction, and development to team members

Job Details Entry Community Options Fargo - Fargo, ND Full Time High School $18.00 - $21.00 Hourly Up to 25% Any Professional ServicesDescription Come Work with Us! Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to the individual. Through our person-centered approach, we can assist many people to recognize their potential. At Community Options, we have lots of opportunities for advancement, which means working with us offers countless ways to make an impact with a fast-growing company! Community Options has an amazing opportunity within the Residential department as a Team Lead. This position works closely with our customers and supervisors to deliver superior services, such as cooking, cleaning, shopping, and transportation. In addition, the role supports our supervisors by providing site-specific training, staff scheduling, recording documentation, and more! Why Community Options? Health, Vision, and Dental insurance Paid leave time Paid Holidays 401k Life insurance Rewarding work impacting the lives of those you serve! The hourly wage for this position is $18 - $20 an hour, depending on experience (DOE). Qualifications Minimum Qualifications: At least eighteen (18) years of age High school diploma or GED equivalent At least one year (1) experience in a DD, healthcare, or caregiving role/field. Access to working mobile phone (iPhone/ Android) CPR and First Aid certification, or ability to obtain successfully during new hire training period A valid driver's license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs Successfully pass a criminal background check, including Motor Vehicle Record (MVR), drug screening, and ND Department of Human Service (DHS) pre-employment approval Completion of training as required by Community Options Must possess certain basic skills, including the ability to: Accurately observe and recall surroundings and events Communicate information, concisely, and accurately Read, write, understand, and apply written instructions in English Complete basic computer-related tasks Make ethical and professional decisions Organize and manage tasks Provide quality customer service Work as part of a team Commitment to company values Other Skills and Experience: Team player; good organizational and communication skills Knowledge of community events and opportunities for customers Reporting to this position: None Physical Demands and Work Environment: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers who exhibit behaviors that would require the employee to use possible physical de-escalation techniques Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers' and/ or agency's needs. NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority. The employee is expected to adhere to all department policies and to act as a role model in the adherence to policies. Equal Employment Opportunity Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

Team Lead Salary $15 - $16 an hour Our business is growing!! Domino's Pizza is looking for team leads! Earn $15-$16/hr while working with us as a Team Lead. Don't forget about those growth opportunities! Our team leads can become assistant or even general managers through training! We need teammates who are adaptable, self-motivated, and passionate about excellent customer service and superior products. Work a flexible schedule and find growth opportunities around every corner! The Super Star we're looking for will possess the following: At least 18 years of age A winning smile, great attitude and customer focused personality Excellent attendance & punctuality Basic math & money skills Ability to work in a fast-paced environment Ability to run a shift 3 times per week Are you ready to be part of the action and a key person in providing a delicious and delightful pizza experience in your community? As a large franchise, we have many opportunities and possibilities with stores of various sizes and locations. Our stores can provide a fast paced, fun, and exciting workplace. Domino's Pizza is the #1 pizza company in the world! With your help we can be number one in every neighborhood! REQUIREMENTS At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Qualifications Customer service: 2 years (Preferred) Restaurant: 1 year (Preferred) US work authorization (Preferred) Additional Information If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Report job your information will be kept confidential according to EEO guidelines.

Job Description FirstLink is looking for multiple Full-Time Evening Call Specialists. The Call Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills. This position will work 40 hours/week, Sunday-Thursday or Tuesday-Saturday, and be part of a holiday rotation. FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday. Are you ready for an exciting opportunity? Apply today! Job Type: Full-time Salary: $19.00 per hour Benefits: Employee Assistance Program 100% paid health, dental, and vision insurance (for the employee only) Long-term and short-term disability Life insurance 12 days of paid time off, 8 hours accrued per month during the first calendar year Schedule: Sunday-Thursday OR Tuesday-Saturday 4PM-12AM or 4PM-12:30AM Evening shift Holidays Weekend availability Required Education and Experience: Must have a high school diploma or GED Must be 18 years of age or older Must be able to read, write, and follow oral or written instructions Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field Work Location: In person

This position is responsible for all aspects of cornea and tissue recovery. This includes receiving an authorized, suitable donor referral, through shipping serology samples and tissue, to completion of paperwork in a timely, professional, and efficient manner. This person also ensures compliance with EBAA, FDA and DLSH Regulatory and Medical standards. This position will also oversee daily operations at the regional office and supervises the technicians on each case. The Team Lead works directly with and is supervised by the Tissue Recovery Manager to ensure EBAA, FDA, AATB and other medical standard requirements are followed. In addition to the hourly rate, the following also applies: On Call Pay: $2.00/hour Donation Case Pay: $175-$225 per donor case, depending on donation type DLSH offers the following benefits to our full time staff: Company paid single dental and vision coverage Medical benefits including HSA (at least 80% employer funded) Dependent Care flex plan Company paid Short Term Disability and Life Insurance Generous holiday and PTO package Requirements ESSENTIAL FUNCTIONS Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Regional Team Lead Perform and oversee corneal and tissue donation to include donor recovery, case coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards. Completes all preliminary chart work on cornea donors and completes donor chart entries and corrections in a timely manner. Follows DLSH SOPs along with adhering to all EBAA, AATB, FDA, and OSHA regulations. May assist in the observation and training of recovery staff. Maintains documentation of cleaning, maintenance, and calibration of surgical equipment, storage equipment and equipment used in the recovery of eye and tissue intended for transplantation. Notifies the Quality department on deviations from established operating procedures or complaints received in regard to shipping/distribution. Rotates on call assignments, and will have the majority of call for the assigned office Travel is required for this role so applicants must have a valid driver license and be insurable on the auto insurance policy. Office Supervisor Oversee daily operations at the regional office site by maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education and development activities. Maintains training logs of staff in assigned location. Provides outstanding customer services, collaboration, and communication skills as required by the position. Notifies DLSH immediately of any deviations from established protocol, complaints, or incidents that occur. Maintains strict confidentiality of all DLSH information. Travel throughout the designated region in the performance of the position, and travel outside of the designated region, as necessary, for training or reporting purposes as required. Other duties as assigned. EDUCATION & TRAINING REQUIREMENTS Note: Certificates, Licenses and Trainings must be completed at first available training if not already obtained High School diploma or equivalent required Must be at least 18 years of age Experience with eye or tissue banking, surgical assisting, instrument sterilization, quality systems or medical equipment maintenance preferred Hepatitis and Covid vaccinations are recommended WORK EXPERIENCE REQUIREMENTS Working knowledge FDA, AATB and EBAA Medical Standards. Excellent verbal and written communication skills; presents professional image in performing position functions. Strong attention to details. Able to work independently with minimal instruction or supervision. Demonstrated ability to organize multiple priorities, meet deadlines, and initiate action to correct problems encountered, goal-result oriented. High level of ethical practice and confidentiality, exemplifies company mission. ESSENTIAL FUNCTIONS - PHYSICAL & MENTAL REQUIREMENTS Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. EXAMPLES BELOW Frequently required to sit; occasionally required to stand and walk. Occasionally required to lift and/or move up to 25 pounds. Moderate concentration/intensity, which includes prolonged mental effort with limited opportunity for breaks. Normal memory, taking into consideration the amount and type of information. Moderate level of complexity for decision making. Normal time pressure of decision making. COMPETENCIES - To perform this job successfully, the employee will demonstrate the following competencies to perform the essential functions of the position. Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions. Written Communication: Writes clearly and concisely; edits work; varies writing style to meet specific needs; presents data effectively; able to read and interpret written information. Motivation: Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Problem Solving: Identifies and resolves problems in a timely manner as well as skillfully gathers and analyze information. Planning and Organization: Prioritizes and plans work activities; use time efficiently; and develop realistic action plans. Professionalism: Approaches others in tactful manner; maintains composure and reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments. Leadership: Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition as appropriate. Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities. Dakota Lions Sight & Health has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. Essential Duties and Responsibilities Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines. Assist with Staff Management and provide backup support to Club Manager as needed. Assist in scheduling and supervising staff. Member service oversight - Ensuring staff is providing a superior customer experience at all times. Assist in resolving or escalating employee issues or concerns. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Assist in overseeing cleanliness and maintenance of facility. Assist in ordering of supplies using specific budget based on club requirements. Assist in tracking statistics and reports (weekly, monthly, and annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as a Member Service Representative at Planet Fitness. Solid supervisory, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 year of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Other Employee Recognition Program Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness