Customer Service Supervisor Jobs in Farmers Branch, TX

Location: Denton, TX (preferred) or Remote | Department: Client Success | Reports To: Vice President | Type: Full-time StorageDefender is a leading smart technology and solution provider for the self-storage industry. Founded in 2019, we've pioneered a customer-first platform that enhances operational efficiency, improves tenant experience, and drives revenue growth for storage operators across the U.S. Backed by a growing team and a national footprint, we're transforming how the industry thinks about smart automation and remote monitoring. Role Overview As a Customer Success Specialist, you'll play a mission-critical role in helping our B2B2C clients realize the full value of our technology. From onboarding and training to ongoing engagement and upsell support, you'll be a trusted guide in their success journey. The ideal candidate is personable, tech-savvy, detail-oriented, and thrives in a fast-paced, high-touch communication environment. Key Responsibilities Client Onboarding & Training: Lead new clients through setup and training to ensure a smooth launch and fast time-to-value. Relationship Management: Maintain consistent communication and engagement cadence via phone, Zoom, Slack, and chat. Customer Success Planning: Develop and execute tailored success plans based on client goals and usage data. Support & Problem Solving: Provide responsive, thoughtful support to help customers navigate challenges and maximize satisfaction. Advocacy & Feedback: Be the voice of the customer internally; gather insights to improve products, services, and team processes. Upselling & Retention: Identify and act on opportunities to expand customer relationships and reduce churn. Quarterly Business Reviews (QBRs): Present performance reports and strategic recommendations to customers and internal stakeholders. Cross-Team Collaboration: Work with Sales, Marketing, and Product to align on goals and ensure a seamless customer experience. Qualifications 2-3+ years in customer success, account management, or customer-facing B2B/B2B2C roles (SaaS or Self-Storage a plus) Strong communication skills with a high volume outreach style (calls, Zoom, chat) Confident delivering training and onboarding both virtually and in person Proficient with CRM systems and customer success platforms Able to analyze client behavior and recommend strategic improvements Technically curious and eager to learn evolving product capabilities Bachelor's degree in Business, Marketing, or related field preferred Preferred Experience Self-storage, insurance sales, or networking, services industry Hosting virtual-based training or webinars Familiarity with Slack, Google Suite, Microsoft Teams, Gainsight Benefits & Perks Competitive salary Performance bonus + stock option eligibility Health, dental, and vision insurance Paid time off (PTO) Opportunities for growth in a fast-scaling technology company Hybrid/remote flexibility How to Apply: Send your resume and a short cover letter to ************************* StorageDefender is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company. Key Responsibilities and Duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues. Provides outstanding customer service to ensure service levels are achieved and exceeded. Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.). Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools. Refers customers to published materials, secondary sources, or more senior staff. Documents customer feedback and complaints Same training schedule, Monday through Friday for 3-4 weeks, then nesting/shadowing will occur on site which can be anywhere between 2-3 weeks.

This person should come from a customer care/customer service background, possibly could have worked in a contact or call center working with customer service agents. This person does not need to be an analyst, its more important that they understand customer experience/problem resolution. This employee will provide coaching and suggest area of improvement. Corrective action coaching on how calls from agents could have been handled better. Understanding delays or bottlenecks in resolving customer issues. Must be very detail oriented. Will be approving pending refund and exchange tickets and mindful as to what meets ENR (exchanges and refunds) requirements as refunds and returns affect Samsung's budget They will sometimes be required to make outbound customer calls (NOT inbound) if there are high volume days or staffing issues, so they should have 2-3 years of customer service experience. Skills and Tools - Top 3 skills for this role: technical, functional, professional skills. Customer service (2-3 years) Excel (being able to manage spreadsheets) Communication (verbal and written) Project management is important Claims management would help since they resolve returns/exchanges on damaged products Education and Certifications: Degree is preferable but HS diploma with experience is perfectly acceptable.

Attached, you'll find the job description for our open positions. Below are a few key details regarding the screening and hiring process: Assessments: I will issue these directly to candidates, and they will not be shared in advance. If extended an assessment, candidates should set aside approximately one hour. The test must be taken onsite in a proctored environment, and the only electronic device permitted is a small calculator. (Assessments will be conducted after video interview and make sure it's a good fit for the candidate/Vorwerk) Interview Process: Candidates will go through a verbal interview, which includes: General Questions Role Play You may advise candidates to review STAR methodology on YouTube to help structure their responses. Initial Screening Criteria (Handled by Pinnacle): ? Fully onsite role - No remote/hybrid option (non-negotiable) ? Open availability required - Shifts may fall Monday-Saturday, 7 AM-7 PM, with flexibility during promotional events as early as 6 AM and as late as 11 PM (non-negotiable) ? Reliable transportation required (non-negotiable) ? Must live within a 25-mile radius of the Dallas location ? Preferred Experience - Please prioritize applicants who: Have experience with at least 5 out of 8 of the following platforms: Zendesk Shopify Shiphero ServiceNOW (SNOW) JIRA/Confluence SAP Exigo Microsoft Outlook (Word, Excel, PowerPoint) ROLES & RESPONSIBILITIES Title: Customer Service Specialist Function: Customer Service Department: Operations Reports to: Customer Service Manager Location: Dallas, TX Job Code: Non-Exempt SUMMARY The purpose of this position is to provide outstanding customer service and brand advocacy to customers and consultants via existing channels and project work. As a Customer Service Specialist, you will learn how to best represent the Thermomix/Vorwerk brand by providing outstanding customer service and brand advocacy to customers and consultants via existing channels and project work. Channels include: · Online Customer Relationship Management (CRM) via email, telephone, and online chat (ZenDesk). · Other additional cloud base platforms (e.g., Jira, SAP ByDesign, Shopify, etc) These channels will both support and lead to customer satisfaction and sales opportunities while creating knowledge, excitement, and increased use of the Thermomix product. · Represent the Thermomix brand via outstanding service. Specifically, this role is responsible for answering voice calls, answering emails, handling online chats, responding to social media inquiries, teaching customers and coaching them to self-serve via online tools and more. Ensure any customer interested in learning more or wanting to purchase the product is given to the sale team with urgency. This role will be expected to provide service quickly and efficiently with a one touch resolution goal. · The role will also be involved in ad hoc project work such as sending out a variety of emails and vouchers depending on the business need, along with other ad hoc projects to support the company and department. · It is critical that this person have a great knowledge and confidence in use of the product, including the technical trouble shooting skills required to assist customers via email or telephone. · Facilitate repairs between the customers and the repair center as a liaison to ensure the customers needs are met while following our warranty and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Stay current with all customer and consultant promotions and software updates. · Use tech and phone systems to perform fraud checks, security evaluation, order auditing, loss prevention and unpaid order collections. · Partner with teams, such as: · the sales team to fully understand the field sales process, in home demos, cooking classes, and sales training methods to fully support the efforts of the sales team. · the warehouse and technology teams/partners to diagnose systems issues, troubleshoot tech releases, and assist in the prioritization of fix needs. · the marketing team to support outbound marketing campaigns, via all possible channels. · Minimal travel as required to company events to shadow to foster a positive working relationship in support of the sales team. · Use shipping and fulfillment software vendor website to track, audit, ship, and manage fulfillment. Use tools to ship, recall, pay for, and manage shipments. · Provide data collection and reporting on an ad hoc basis for any projects of the organization. · Present, as needed, data, reporting, and analysis to management, other teams, or the organization at monthly, or other meetings. · Contact customers as needed to encourage usage, increase satisfaction, and ask for referrals. · Open to work on evening and alternate weekends. QUALIFICATIONS SKILLS, COMPETENCIES & EXPERIENCE Associates Degree, or equivalent work Experience 2+ years of customer service Excellent speaking and listening skills in English Quick learner who can articulate features of products Passion for great customer service Understanding of basic troubleshooting steps for WIFI set up and website registration Technical experience using omni-channels, voice, text, email, video calls ADDITIONAL INFORMATION · Position Type: Dallas HQ · Supervisory responsibilities: none · No travel required · Lifting: medium work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. · Physical: Stand or Sit; Walk; Stoop, Kneel, Crouch, or Crawl; Talk/Hear; See; Repetitive Motion (e.g., typing) LIFTING / PHYSICAL

Gunder Associates is a manufacturer's representative to the HVAC and Refrigeration industry, established in 1980. We work with top manufacturers of components, accessories, and equipment to bring high-quality products and services to those who engineer and construct indoor air comfort. Through our distributor partners, we have built a reputation for providing expertise and exceptional service in the markets we serve. Role Description This is a full-time, on-site role located in Carrollton, TX. The Customer Service-Estimator will be responsible for providing excellent customer support, handling inquiries, and ensuring customer satisfaction. Daily tasks include managing and processing orders, admin support for outside sales teams, providing basic technical support, and producing equipment quotes using web-based quoting systems. The role involves interacting with various HVAC distributors and using analytical skills to assess customer needs and devise appropriate solutions. This position will evolve over time, as our company continues to grow. Adaptability and openness to change are important. Salary Range: $60-$65/yr, relative to experience & skills PTO Full insurance benefits 401K w/ company match Qualifications Proficiency with Microsoft Suite High proficiency in Excel Mastery of PDF editor tools Familiarity with Power BI or a desire to learn it Exceptional customer service skills Exceptional written and verbal communication skills Technical support and analytical skills Effective teamwork and collaboration skills Ability to quickly master industry-specific computer programs Superior organizational and time management skills Proficiency in maintaining cloud-based filing systems Skilled in prioritizing tasks & executing timely follow-ups Skilled in completing complex administrative tasks with minimal supervision Experience in the HVAC or refrigeration industry is beneficial

Investor Services Associate Reports to: Investor Services Manager FLSA: Exempt Classification: Fulltime Remote: Limited Travel: None About Us: At U.S. Energy Development Corporation, our corporate motto "Strive for Excellence" isn't just a phrase - it's ingrained in our ethos. For over four decades, we've been at the forefront of project development in onshore North America, pioneering a distinctive approach. Our corporate culture revolves around six core values that guide every aspect of our operations, ensuring that we're all united in delivering outstanding results for our partners through top-notch performance and communication. If you're interested in joining us, visit our website for more information: U.S. Energy Development Corporation About the Role: The Investor Services Associate serves as the first point of contact for current and prospective investors, providing high-quality service and support across various channels. This role requires professionalism, attention to detail, and the ability to resolve issues efficiently while maintaining a positive investor experience. Responsibilities: Serve as the primary contact for inbound investor communications via phone and email Address inquiries regarding investment distributions, tax documents, and access to the investor portal Troubleshoot and resolve portal login or technical issues Resend investor statements, confirmations, and other documentation upon request Accurately log all investor interactions and activities in the CRM system Collaborate with internal departments (e.g., Accounting, Compliance, and IT) to escalate and resolve investor issues in a timely manner Maintain a high level of confidentiality and professionalism when handling sensitive financial and personal information Assist in onboarding new investors and updating account information as needed Support process improvements to enhance the investor experience Provide support to the Sales team as needed to ensure a seamless investor experience Candidate Requirements: Strong interpersonal and communication skills, both verbal and written Excellent organizational and time management skills with the ability to handle multiple priorities High level of accuracy and attention to detail Ability to work independently and as part of a collaborative team Customer-first attitude with a focus on service excellence Proficient in Microsoft Office Suite (Word, Excel, Outlook) Experience with CRM systems preferred (Microsoft Dynamics experience is a plus) Familiarity with investment documentation, tax forms (e.g., K-1s), or financial services is a strong plus Education and Experience: Bachelor's degree in Business Administration, Finance, Communications, or a related field preferred 2+ years of experience in a customer service, client relations, or investor services role Experience in the financial services, energy, or real estate sector is advantageous

Vinyard Frame Designs, a picture frame showroom and workroom located in the Dallas Design Center, is seeking a full-time Showroom Sales Associate. We primarily serve the Design Trade but also work with museums, art collectors, galleries, and retail clients. Position Overview: This role involves working directly with clients to design custom framing projects, from personal photographs to large-scale interior design proposals. Experience in the picture framing industry is preferred and can increase salary considerations. However, a strong understanding of basic design and color theory is essential. Ideal Candidate Qualities: Highly detail-oriented with strong organizational skills Excellent people skills-building client relationships is a key part of the role Experience handling original artwork with care and professionalism Framing experience is a significant advantage What We Offer: Competitive compensation based on experience, plus monthly commissions Full-time schedule: Monday-Friday, 9:00 AM - 5:30 PM (lunch break from 12:00 - 12:45 PM) Hourly pay structure Benefits: Health, dental, and vision insurance. Plus 401K Paid vacation, holidays, and additional PTO opportunities This is a full-time, 40-hour-per-week position. If you're passionate about design and enjoy working with clients in a creative environment, we'd love to hear from you! Pay: Starting From $22.00 per hour / Experience in the Custom Picture Framing Industry can increase starting pay.

US-TX-Denton Type: Full-Time # of Openings: 1 TX - Denton-UNorthTexas-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Ability to lift up to 50lbs. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated hourly rate for this role: $17.20 - $23.37 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-EF1 #PM19 PIebe95ed0ff9d-26***********6

Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Maintenance Team Lead to join our growing Team and Fulfillment Center network. This individual will report into our Assistant General Manager. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you! Role Type: Full-Time, Exempt Location: 180,000 sq ft. in Farmers Branch, TX Schedule: Monday through Friday, from 8:00am to 5:00pm CST Salary: $60,000 - $75,000 per year Responsibilities: Develop maintenance procedures and ensure implementation Carry out inspections of the facility to identify and resolve issues Identify, plan and implement all necessary PM's to prevent mechanical issues Plan and oversee all repairs and installation activities Monitor equipment inventory and placing orders when necessary Monitor expenses and control the budget for the maintenance team Apply maintenance skillset to complete various tasks in-house to reduce costs and meet budget goals Manage relationships and negotiate contracts with contractors and service providers Review, validate, and approve maintenance invoices for Accounts Payable Ensure health and safety policies are complied with Immediately address all personnel and performance related incidents that arise Attend and participate in the HR Leadership meetings twice a month Execute all process improvements developed and in partnership with the Assistant General Manager to support the growth Execute all projects assigned by the Assistant General Manager Help build out the maintenance and janitorial teams including conducting training and frequent check-in's All members of leadership are expected to lead by example and maintain professional standards in the workplace. Requirements: Fundamental understanding of maintenance operations Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel) Proficiency with budgeting and negotiation of contracts Strong problem solving, time management, and communication skills; strong attention to detail Ability to work independently, multitask and follow process and standard procedures Ability to stand/walk for long periods of time (up to 10 hours) Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached Ability to operate and use all equipment necessary Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds) Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) $750 annual professional development budget LinkedIn Learning membership Company rewards and recognition program And more! We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized! We support growth - We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.

Salary: $48000.0 - $70000.0/year Experience: 2 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Monthly Commission Paid Time Off (2 weeks vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Minimum 2-3 years experience with Prior State Farm or comparable company (preferred) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PIf2932c9d2280-26***********7

Our client is a high-volume, fast-paced insurance office that needs a Customer Success Representative who values attention to detail, analysis, follow-through and keeping a well-oiled machine running. This Customer Success Representative position requires an analytical, straightforward person who enjoys technical work and can communicate with different types of people. This is a long-term career position with opportunities for growth within the company. Customer Success Representative Job Responsibilities: • Answers a high volume of phone calls daily. • Processes changes to active policies. • Provides efficient and effective 5-star customer service. • Enters client data into insurance quoting systems, keeping data accurate. • Obtains underwriting approval by completing insurance applications for coverage and gathering required documentation. Ideal candidates will possess the following: • 3+ years of Customer Service Experience in the Insurance Industry, preferably in an independent agency. • Property and Casualty license • Meticulous and able to carefully review insurance policies and contracts to ensure accuracy and compliance with established processes. • Capable of analyzing insurance data, identifying potential risks, and providing appropriate solutions • Customer-focused and able to address client concerns, answer questions, and provide insight and solutions effectively. • Processed-oriented and able to follow established workflows while also contributing to process improvements when necessary. • Excellent communication skills • Well-organized with good follow-through to completion • Proficient in Microsoft Outlook, Excel, and Word. Proficient in Adobe Reader/Acrobat. Able to adapt and learn new, web-based, computer software programs.

We are hiring a Customer Service Specialist in Dallas, TX. The Customer Service Specialist is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism. Customer Service Specialist Qualifications: · Superior verbal & written communication skill-sets · Work with a sense of urgency; demonstrate timely and thoroughly execution · Upbeat & outgoing mindset with positive energy · Interacts successfully with individuals and also teams · Maintains fruitful customer connections · Prior customer service or sales experience · Interacts successfully along with all amounts of management as well as staff members · Ability to work effectively independently and within a team to perform all tasks as assigned · High school diploma or equivalent · 1 year prior sales coordination or customer support experience · Prior SAP experience is a plus · Flexible with an ability to handle multiple tasks when priorities shift · Must be available to work on-site in Dallas, TX Customer Service Specialist Tasks & Duties · Processes new orders based on customer requests. · Tracks open orders to ensure completeness in a prompt manner. Checks pricing and verifies availability. · Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. · Provide sales support · Demonstrate solid troubleshooting skills when issues arise · Respond to customer questions · Maintain a reliable working knowledge of customer information · Effectively handle a number of competing priorities. · Handle customer inquiries, complaints, and escalations in a professional manner · Maintain accurate and detailed records of customer interactions · Other duties as assigned to meet operational needs Benefits: · Standard starting compensation is commensurate with experience · Regular performance reviews · Training, networking and development opportunities · Flexible scheduling To begin the application process, please submit your resumé.

SUMMARY: As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to accuracy, efficiency, and exceptional service will help maintain our reputation as a trusted leader in the auction industry. ESSENTIAL DUTIES & RESPONSIBILITIES: Client Interaction: Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering exceptional customer experiences. Data Management: Accurately document all communications and payment information into the client database with meticulous attention to detail. Problem-Solving: Resolve client concerns promptly, ensuring timely follow-up and complete resolution. Payment Processing: Process and record payments with precision and adherence to company protocols. Relationship Building: Engage clients through open and interactive communication, fostering trust and long-term relationships. Order Management: Manage client catalog orders and incoming auction bids efficiently. Customer Satisfaction: Maintain organization's high standards for client satisfaction by providing accurate, clear, and complete information. Flexibility: Work extended hours and weekends at least twice a month to support high-demand periods. EDUCATION & EXPERIENCE: High school diploma required. 2+ years of customer service experience in a fast-paced, client-facing role. Experience in email and chat-based customer communication (2+ years). Proficiency in Microsoft Outlook and Excel is a must.

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Manager, Diagnostic Services, Breast Health Primary Purpose Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department. Minimum Specifications Education Must be a graduate of an accredited Radiologic Technology program. •Must have an Associate Degree in a healthcare related field. •Bachelor's degree in a health care field or business administration is preferred. Experience •Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements. Certification/Registration/Licensure Must be registered by ARRT with subspecialty certification in Mammography. State of Texas as a Medical Radiologic Technologist (MRT) Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential. Responsibilities 1. Responsible for quality management practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes the design of jobs and work processes implementing appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs, reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the department. 2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds to patient safety posts and investigations within established department expectations. 3. Responsible for the effective financial management of the assigned areas department, ensuring appropriate use of department resources. Develops operating and capital budgets ensuring that departments have the necessary funds to carry out established goals and objectives. Utilizes benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements. Correlates volume, revenue, and cost to meet operating requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances. 4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs. 5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed. 6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure. 7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland. 8. Oversees purchase, maintenance, and repair of equipment across the system including troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and efficient workflow with the departments. Collaborates with clinical engineering to ensure that all equipment is safe and maintained appropriately. 9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors in order to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and department goals. #LI-SS2 Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, learn and grow, and be a team player. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. Reporting to the Operations Manager this individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well-maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Departments: Operations Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Fight Hard to Win, Take Personal Responsibility, Be Optimistic and Have Fun, Learn & Grow, Be a Team Player) in all daily interactions and decision-making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with membership management and/or point of sale software, social media platforms, and Microsoft Office Suite. Requirements: Must successfully pass background check. Must Obtain a CPR certification within the first 30 days of employment. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise -- including supplements. Competitive pay plus vacation, holiday, and sick pay. Daily Pay offered - access your funds before payday. Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered! Employee referral program. 401(k) + Company matching! Schedule: 11:00 am -- 8:00 pm with a 1-hr break Days worked Mon, Wed, Thurs, Sat, Sun or Mon, Thurs, Fri, Sat, Sun If there isn't a position near you, don't be discouraged. Submit your application to eosfitness.com/careers or apply here to connect with the right manager and explore opportunities that match your skills and interests. Thank you for considering us, and we look forward to receiving your application. Job Type: Full-Time, non-exempt EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

At Pinecrest Consulting, we're more than just a team; we're a community. Recently ranked the #1 Top Workplaces among small businesses by the Dallas Morning News, we pride ourselves on a culture that fosters growth, innovation, and a deep sense of commitment to our clients. We are seeking a talented Account Manager with Insurance and Employee Benefits experience to join our all-star team and contribute to our ongoing success. About the Role: As a Client Onboarding Specialist at Pinecrest Consulting, your primary role is to establish strong relationships with clients and become their main point of contact throughout their onboarding journey to our insurance brokerage services. Your responsibilities extend to leading proactive results, driving innovative solutions tailored to client needs, and liaising effectively with various departments to ensure proficiency in Pinecrest's service offerings. Your role is pivotal in maintaining seamless communication and ensuring that every client interaction is both positive and productive. What You'll Do: As a Client Onboarding Specialist, you will be instrumental in onboarding new clients to Pinecrest Consulting. Your key responsibilities will include: Acting as the primary client-facing point of contact throughout the Onboarding process, ensuring all inquiries and concerns are addressed promptly and professionally. Leading the open enrollment process: from planning and implementation to oversight, ensuring a seamless transition for clients onto our platforms. Understanding different insurance carriers and integrating clients' payroll systems to streamline the benefits administration process, highlighting our capability as a full-service healthcare brokerage. Guiding clients through the onboarding process, which includes collecting necessary documentation, setting up their accounts on our Benefits Administration software, and ensuring all client information remains current and compliant. Working closely with the sales team and the account management team to ensure a smooth journey from the initial sale to full account management transition, emphasizing our commitment to a comprehensive service approach. Managing work within tight timelines to ensure all client benefits are effective prior to the renewal date, demonstrating exceptional time management and organizational skills. Providing detailed explanations and training to clients on how to use our technology platforms for a seamless benefits administration experience. Collaborating with other departments as necessary to ensure all client needs are met and to optimize the client experience, ensuring that Pinecrest Consulting stands out as a leader in healthcare brokerage and benefits administration. Conducting periodic reviews with clients to ensure satisfaction and identify areas for potential expansion or further support, reinforcing our dedication to ongoing client engagement and success. What We're Looking For: 3+ years of Insurance and Employee Benefits experience Strong knowledge of benefits administration, insurance policies, and associated technologies, particularly those relevant to healthcare and employee benefits. Ability to work independently and as part of a team, managing multiple tasks and meeting tight deadlines. Strong organizational skills and attention to detail. Advanced computer skills and proficiency in relevant software, especially Benefits Administration platforms. A team player with a commitment to fostering a positive work environment. Possessing an insurance license is highly encouraged. Why Join Pinecrest Consulting? Step into a vibrant, community-driven culture where your contributions truly make a difference. Unlock unparalleled opportunities for professional growth and advancement in an ever-evolving industry. Enjoy a highly competitive compensation package paired with outstanding benefits designed to support your success. Experience our 'Work Hard, Play Hard' culture that champions both productivity and celebration, ensuring a balanced and fulfilling work life. Join a company celebrated for fostering an exceptional workplace environment that inspires innovation and collaboration. Apply Now: If you're passionate about client relations and implementation and looking for a rewarding career in a top-rated company, we would love to hear from you! Click "Apply" to submit your resume and cover letter.

JOB PURPOSE: The Account Services Specialist assumes a pivotal role in delivering exemplary sales support and customer service within key sales territories. Tasked with fostering enduring relationships with Clients and Sales Representatives, this role serves as the conduit between clients and various internal teams to ensure the seamless and timely delivery of products and services. With a focus on organizing leads, mastering product intricacies, and delivering superior customer service, this position is integral to our sales network's success. DUTIES & RESPONSIBILITIES: Primary responsibility lies in cultivating customer relationships and executing engagement strategies to expand sales opportunities and market reach. Oversee the entire lifecycle of the Quote and Sales Order process, from Order Entry to Claims Field customer inquiries via phone and email, and initiate proactive outbound communications and follow-up Actively involved in sales pipeline management with the sales team to increase sales targets Attain mastery in all aspects of Clarus products, services, and branding, becoming a Subject Matter Expert. Collaborate closely with the Sales team to nurture existing client relationships and capitalize on new business prospects. Identify and exploit cross-selling and upselling opportunities to maximize client value. QUALIFICATIONS: Possess 3-5 years of experience in a similar role, Account Management, Territory Management or Project Coordinator. Demonstrate exceptional verbal and written communication, actively listening and problem solving skills. Display a collaborative mindset, adept at working across departments to devise client-centric solutions. Ability to thrive in a fast-paced, busy environment with distractions and manage multiple project deadlines. Ability to effectively manage multiple projects and Sales Representatives in designated territories, while maintaining acute attention to detail and adherence to deadlines and making Clarus easy to do business with. Demonstrate leadership capabilities coupled with an entrepreneurial outlook. Prior experience with CRM software (e.g., Salesforce, HubSpot, etc.). Previous involvement in project management is highly desirable, but not required. NetSuite experience is a plus. Bachelor's Degree preferred; however, relevant experience will be considered in lieu of a degree.

Your Job: In this highly technical allied imaging professional position, you'll collaborate with a multidisciplinary team to provide the very best imaging services, which include ultrasound, CT scan, PET scan, interventional radiology, digital mammography, and nuclear medicine. The primary purpose of this position is to perform all the behaviors of the Staff Technologist and support staff. In addition, the Team Leader supervises, directs, and evaluates the activities of personnel. This individual plans, coordinates, and maintains the QA/KVI program for their assigned area(s) of responsibility as well as supervising and performing quality control testing of equipment and accessories used in the department. Your Job Requirements: • Graduate of an approved Radiologic Technologist Program • Current Basic Life Support certification • Current American Registry of Radiologic Technologists« certification - ARRT (CT) • Texas Department of State Health certification • Work Experience: 3 or more years preferred Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Charlton Medical Center is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, and Lancaster in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care; stroke care; hip and knee joint replacement; women and children's services; and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Get With The Guidelines Gold and Gold Plus awards from the American Heart Association

Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Maintenance Team Lead to join our growing Team and Fulfillment Center network. This individual will report into our Assistant General Manager. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you! Role Type: Full-Time, Exempt Location: 180,000 sq ft. in Farmers Branch, TX Schedule: Monday through Friday, from 8:00am to 5:00pm CST Salary: $60,000 - $75,000 per year Responsibilities: Develop maintenance procedures and ensure implementation Carry out inspections of the facility to identify and resolve issues Identify, plan and implement all necessary PM's to prevent mechanical issues Plan and oversee all repairs and installation activities Monitor equipment inventory and placing orders when necessary Monitor expenses and control the budget for the maintenance team Apply maintenance skillset to complete various tasks in-house to reduce costs and meet budget goals Manage relationships and negotiate contracts with contractors and service providers Review, validate, and approve maintenance invoices for Accounts Payable Ensure health and safety policies are complied with Immediately address all personnel and performance related incidents that arise Attend and participate in the HR Leadership meetings twice a month Execute all process improvements developed and in partnership with the Assistant General Manager to support the growth Execute all projects assigned by the Assistant General Manager Help build out the maintenance and janitorial teams including conducting training and frequent check-in's All members of leadership are expected to lead by example and maintain professional standards in the workplace. Requirements: Fundamental understanding of maintenance operations Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel) Proficiency with budgeting and negotiation of contracts Strong problem solving, time management, and communication skills; strong attention to detail Ability to work independently, multitask and follow process and standard procedures Ability to stand/walk for long periods of time (up to 10 hours) Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached Ability to operate and use all equipment necessary Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds) Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) $750 annual professional development budget LinkedIn Learning membership Company rewards and recognition program And more! We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized! We support growth - We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.