Customer Service, Dispatch, and Sales
Customer service supervisor job in Lakewood, WA
Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate opening, we're actively building a network of qualified professionals for upcoming opportunities.
Benefits
Competitive Pay
Paid time off: Generous vacation, holidays, and sick leave
Health Insurance: Comprehensive medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Training and development: Ongoing opportunities for professional growth and advancement
Onsite Gym
Working for a company that values the employees, be apart of the Seatown magic
Why Join Our Talent Pool?
✅ Be the first to hear about new job openings
✅ Get exclusive updates on company news & hiring events
✅ Fast-track your application when positions open up
Who Should Apply?
✔ Experienced Customer Service, Dispatch, and Sales professionals
✔ Customer-focused individuals who take pride in quality workmanship
✔ Those interested in career growth and professional development
How to Apply
Submit your resume today, and we'll reach out when a role that matches your skills and experience becomes available!
#SEA
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
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MS Dynamics 365 Functional Expert with Financial Services domain
Customer service supervisor job in Seattle, WA
Hi,
Send your resume to *********************
Title: MS Dynamics 365 Functional Expert with Financial Services domain and SME
On-site Work | Seattle, WA
Client: Novulis/Stefanini Group
MS Dynamics 365 Expert with Financial Services domain experience and must be hands on in F&O (Finance and Operations)
Customer Service Lead
Customer service supervisor job in Auburn, WA
SmartTalent Staffing is looking to hire a Customer Service Lead for a Logistics company in Auburn, WA (Details below)
TITLE: Customer Service Lead
SCHEDULE: Monday - Friday, 7:00am - 3:30pm
PAY: $32-$35
BENEFITS OFFERED: Paid Weekly, Direct Deposit, Affordable Health Care, Full-Time, Opportunities for career growth
SUMMARY:
This critical logistics position is serves as the main contact for assigned clients tracking the inbound and outbound containers.
JOB FUNCTIONS & RESPONSIBILITIES:
Supervision & Leadership
·Lead and train CSRs on client workflows, customs/FTZ procedures, and container tracking.
·Assign daily work, monitor progress, handle escalations from CSRs, and ensure accuracy across all IMS/PMS entries.
·Serve as primary escalation point for equipment issues, free time problems, customs delays, drayage challenges, or customer complaints.
Client Coordination & Communication
·Act as senior point of contact for key clients; ensure timely updates on inbound/outbound containers, free time status, warehouse activity, and documentation.
·Review and approve customer communication sent by CSRs for accuracy and professionalism.
·Ensure quarterly client profile updates are completed and reviewed for accuracy.
·Customs, FTZ & Regulatory Oversight
·Oversee CSR support to customs brokers and government agencies (FDA, USDA, EAR, AES, etc.).
·Ensure FTZ rules, documentation requirements, and recordkeeping accuracy are followed by the CSR team.
·Troubleshoot customs holds, wrong manifest issues, and release delays.
·Container & Transportation Workflow Management
·Oversee the daily status of containers for all assigned clients across the team.
·Monitor trucking updates, ensure timely communication of LFD (last free day), and intervene when drayage exceptions occur.
·Confirm that drayage instructions issued to carriers are accurate and timely.
·Documentation & System Accuracy
·Ensure all CSR entries in IMS/PMS are consistent, accurate, and compliant with tariff/commodity requirements.
·Oversee export freight forwarding documentation (B/Ls, phytos, COO, etc.) and verify correctness before release.
·Review discrepancies in container status, releases, and warehouse updates.
Billing & Financial Accuracy
·Oversee all drayage, accessorial, and service billing completed by CSRs.
·Review invoices for accuracy and ensure timely transmission to accounting.
·Handle billing disputes or exceptions escalated from CSRs or customers.
·Process Improvement & Reporting
·Identify workflow bottlenecks in customs releases, trucking delays, or documentation processes.
·Propose and implement corrective actions.
·Provide management with weekly status reports on container flow, CSR performance, and billing metrics
REQUIREMENT SKILLS & COMPETENCIES:
·Education and/or experience: 3+ years of relevant experience
·Language skills: Ability to read and interpret documents
·Mathematical skills: Ability to add, subtract, multiply and divide.
·Reasoning ability: Ability to apply common sense understanding to carry out instructions.
SmartTalent Staffing is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
Client Relations Associate
Customer service supervisor job in Renton, WA
Elevated Wealth Management is looking for a Client Relations & Advisor Representative to join our expanding team. This position plays a key role in delivering an exceptional client experience while providing essential support to our advisors and operations team. If you enjoy connecting with people, staying organized, and contributing to a mission-driven team, this role may be a great match for you.
Compensation: $65,000 - $75,000 Base Salary + Bonuses, etc.
Key Responsibilities
Serve as a main point of contact for clients-answering incoming calls, managing appointment scheduling, and providing timely follow-ups.
Record and maintain detailed client interactions within Redtail CRM.
Assist with case management by preparing paperwork, applications, and ensuring client requests are processed efficiently.
Track new business activity and leads, ensuring advisors have current and accurate information.
Support seminar and event operations, including RSVPs, preparation, and post-event follow-up with prospects.
Maintain a welcoming and professional office atmosphere, including reception and front desk responsibilities.
Provide general administrative support such as organizing files, scanning, mailing, and occasional office errands.
Qualifications
Strong communication skills and a client-focused, professional demeanor.
Excellent organizational abilities, attention to detail, and the capacity to handle multiple priorities.
Experience using CRM platforms (Redtail experience preferred).
Ability to collaborate effectively within a team-oriented environment.
About Elevated Wealth Management
At Elevated Wealth Management, we empower clients to make confident financial decisions through personalized strategies and long-term guidance. Our team is committed to building meaningful relationships and helping the families we serve achieve financial clarity and peace of mind. Join us and play an important role in shaping their journey toward financial success
Customer Service Representative
Customer service supervisor job in Seattle, WA
Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance.
Job Summary
Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise. They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish.
Duties and Responsibilities
Interacts directly and courteously with customers, primarily by telephone or email.
Directs unresolved issues to the appropriate resource for resolution.
Records details of actions taken into the ERP and CRM systems as applicable.
Analyzes transactions and corrects errors to ensure accuracy of customer records.
Research customer records to track order status and fulfillment.
Develops thorough knowledge of product line, pricing, estimated delivery times, drop-ship procedures, marketing promotions, and associated information.
Provides price quotations, receives orders, arranges for returns, replacements, delivery of samples, and fulfills miscellaneous customer requests.
Performs associated duties as assigned by supervisor.
Serves as an internal resource to support Inside and Regional Sales Teams.
Employs strong people skills to analyze and resolve customer inquiries and problems in accordance with established company guidelines.
Related Experience
Minimum 5 years of experience working with customers to evaluate their needs.
Must have track record of reliability and follow through with great communication skills.
Experienced with MS Office Suite, MS Outlook, and customer order entry.
Education
High school education required
Associate degree preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to perform the following activities:
Reaching. Extending hands and arms in any direction.
Standing. Ability to stand when needed to complete tasks.
Sitting. Sitting at desk for sustained periods of time.
Using Fingers. Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand.
Grasping. Applying pressure to an object with the fingers and palm.
Feeling. Perceiving attributes of objects, such as size, shape, or texture by touching with skin, particularly that of fingertips.
Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward up to 15 pounds.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occasionally the employee must lift and/or move up to 15 pounds.
Pulling. Using upper extremities to exert force to draw haul or tug objects in a sustained motion up to 15 pounds.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus Depth Perception: ability to judge distance and space relationships. Field of Vision: ability to see peripherally. Accommodation: ability to adjust vision to bring objects into focus.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the fingers and hands.
Hourly Rate: $22.00 - $27.00 hourly
Benefits:
Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts
Position Status: Full Time
Position Location: On-Site
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
Customer Service Delivery Advocate
Customer service supervisor job in Bellevue, WA
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $24/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $24-$26 hourly
Starting Pay: $24/hr
At 3 Months: $24.50/hr
At 6 Months: $25/hr
In your first year, you can progress from $24/hr to $26/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Customer Service Representative
Customer service supervisor job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
TikTok Shop - Product Manager - Customer Engagement Product Manager
Customer service supervisor job in Seattle, WA
About the team The User Growth team plays a core role in the acquisition, activation, engagement, and retention of billions of users/customers world wide. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop.
About the role:
We are looking for a senior Product Manager to lead our customer re-engagement strategy for TikTok Shop's U.S. operations. This role is ideal for someone passionate about content-driven commerce, who can blend user psychology, lifecycle insight, and experimentation to bring current users back into the funnel and increase purchase frequency. You'll own re-engagement surfaces, influence content strategy, and partner cross-functionally to drive retention through scalable product and system changes.
Responsibilities:
* Own the end-to-end product strategy for re-engaging users through content-driven surfaces (e.g., For You feed, Shop tab, notifications, retargeting).
* Partner with Data Science, Product Marketing, and Algorithm teams to identify high-potential user cohorts and trigger points for reactivation.
* Design, launch, and optimize A/B tests that deepen user engagement and maximize downstream conversion (GMV).
* Collaborate with the Content and Creator teams to optimize discoverability and surface relevant touchpoints that drive return usage.
* Translate lifecycle insights into roadmap features that reduce churn and increase DAU-to-purchase conversion.Minimum Qualifications
* 3 years and above experience in Product Management, ideally in content commerce, retention, or lifecycle engagement roles.
* Deep understanding of re-engagement loops and user behavior in social or commerce platforms.
* Data-fluent; able to translate insights into scalable features and run experiments with clear hypotheses.
* Experience partnering with Algorithm, DS, and Product Ops teams in fast-paced environments.
* Familiarity with content systems, creator ecosystems, or recommendation models is a strong plus.
Preferred Qualifications
* Masters Degree in Business, Economics, Computer Science or a related field.
* 5 years of relevant experience in E-commerce or operations in a technology company.
* Experience with customer engagement product is a plus.
* Familiarity with SQL is a plus.
Electrical Service Expert
Customer service supervisor job in Tacoma, WA
Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission/year Road Warrior Skilled Labor - TradesDescription
Full-Time | Weekend Availability Required
At Harts Plumbers, Electricians & HVAC, we're more than just a company - we're a family. Since our founding, we've been dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success comes from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.
We're looking for a Licensed Electrical Service Expert who's ready to combine technical skill with outstanding customer service. In this role, you'll diagnose, repair, and improve electrical systems while guiding customers toward informed and confident decisions using our proven Harts Service Process.
What You'll Do:
Diagnose electrical issues and create multi-option repair/upgrade proposals
Present solutions to customers with confidence and clarity
Complete electrical service work to Harts' high standards
Meet service criteria and contribute to revenue goals
Schedule & Pay:
Full-time, commission-based position
Flexible shifts available: Sat-Wed, Sun-Thurs, or Tues-Sat
Hours between 6:30am - 6:00pm
Commission: 4%-18% of project subtotal
Expected annual earnings: $70,000 - $180,000+
Why You'll Love Working at Harts:
Medical, dental, and vision insurance
401(k) with company match
Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays
Company vehicle + paid life insurance
Costco membership & employee assistance program
Career growth opportunities in a supportive, winning team culture
If you're ready to take your electrical career to the next level - with top-tier pay, benefits, and a company that invests in your growth - apply today at hartsservices.com/careers or email *************************.
Harts - We Care More.
Qualifications
Requirements:
Washington Journeyman Electrical License (EL01 or EL02)
Valid Driver's License + clean driving record
Commitment to excellent customer service and teamwork
Easy ApplyCustomer RevOps Manager
Customer service supervisor job in Seattle, WA
Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do
Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.
Who You Are
RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.
4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
Strong RevOps background with direct forecasting and revenue-metrics experience.
Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
Ability to read and troubleshoot SQL queries (basic query writing a plus).
Strong project-management skills to coordinate multiple stakeholders and meet milestones.
Experience at an early-stage startup is a plus.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
Auto-ApplyCustomer Service Manager- Corrugated
Customer service supervisor job in Olympia, WA
Your Job Georgia-Pacific is seeking a Customer Service Manager to support our Olympia, WA box plant. In this role, you will work directly with the customer account coordinators, general manager, and our sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
Location: 1203 Fones Rd SE, Olympia, WA 98501
Anticipated Starting Pay: $34.00-$38.00/hour, non-exempt. This position has a targeted total annual compensation of $85,000 - $105,000, including overtime and incentive compensation.
Schedule: Monday-Friday, with overtime flexibility as needed based on business needs.
Our Team
As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. Our Customer Service team plays a vital role in supporting our Georgia-Pacific Corrugated Box Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results.
What You Will Do
Your primary responsibilities will include resolving complex inquiries with efficiency and professionalism, facilitating phone, email, and chat service requests from our valued customer base, and monitoring the team workload to ensure adequate customer support and adherence to correct procedures.
Develop deep knowledge of the system and business processes. Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base.
Help with production and scheduling needs in collaboration with the general manager.
Collaborate closely with sales, national accounts, and operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants.
Standardize processes for onboarding new customers and new items, artwork approval, trial production runs, and price activations. Ensure accuracy in the data and processes and provide final validation.
Act as a liaison between the sales team, customer service, and operations during new business onboarding.
Assist in reviewing, refining, or creating training materials, process flows or change communications.
Process all customer purchase orders for tooling and oversee tooling and freight reimbursement to Georgia-Pacific per customer contracts and agreements.
Evaluate tooling and external manufacturing vendors to optimize cost savings and ensure high service levels.
Maintain customer playbooks, roll stock agreements, and monitor inventory for aging material and demand adjustments.
Maintain primary customer service responsibility for a number of customer accounts as appropriate.
Your role as a Customer Service Manager extends beyond day-to-day operations. We value your expertise and encourage you to identify system and process workflow improvements that enhance the overall experience of our customers and team members.
In conjunction with the plant leadership, you will also be involved in special project requests aimed at improving profitability or efficiency for our area plants. You will help manage the execution of projects by coordinating support teams and developing subject matter expert (SME) groups.
Who You Are (Basic Qualifications)
Minimum 2 years of customer service experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution.
Proficient with Microsoft Office (Outlook, Word, Excel, etc.).
Ability to do lite occasional travel. (1% to 10%)
What Will Put You Ahead
Corrugated industry experience.
Experience using Kiwi, Kiwi FFF, and/or PCS.
Leadership or supervisory experience.
Ability to identify process improvements and work to implement solutions.
Anticipated starting pay: $34.00 to $38.00 hourly, non-exempt.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
#LI-MR
Customer Support Manager
Customer service supervisor job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform.
The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development.
Primary Job Responsibilities:
Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work
Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed
Provide coaching and career development for team members
Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development
Audit customer chat, email and phone interactions weekly for quality and process adherence
Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly
Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations
Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization
Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues
Participate in Customer Support promotion and hiring process
Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance
Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases
Continually evaluate the opportunity for process improvements and implement best practices
Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment
Demonstrated success with workflow optimization in a real time, fast paced environment
Proficient with Salesforce or similar CRM preferred
Proficient with Microsoft Excel including pivot tables and advanced formulas
Have excellent verbal and written communication skills with a keen eye for detail
A client first attitude and love to engage with customers
Interested in financial markets or services, particularly private equity and venture capital
Ability to operate with a strong sense of urgency and deliver results
Have terrific prioritization skills to high call volume in parallel with project work
Comfortable to engage with a diverse array of customers
Team player with the desire to try new ideas in order to achieve greater levels of success
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $95,000
Target annual bonus percentage: 12%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplyEntry Level Customer Service Manager
Customer service supervisor job in Redmond, WA
Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry.
Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition!
Entry Level Customer Service Manager will receive the following:
Full Training
Ongoing Support
Team Atmosphere
Fast Growth
Fun Corporate Culture
Customer Service Experience
Business Trips
Travel Opportunities
Multitasking Skills
Opportunity to Manage Different Personalities
Entry Level Customer Service Manager Must Have:
A Passion to succeed in an outside sales environment that is fast paced and fun
Precise attention to detail
A love of people - you MUST be a people person
The understanding of teamwork and time management
Spanish / Bilingual is not required, however, preferred in this position
#LI-Onsite
Auto-ApplyCustomer Service Manager
Customer service supervisor job in Burien, WA
Job Details Honda of Burien (HOFB) - Burien, WA $21.00 - $21.00 HourlyDescription
NOW HIRING: Customer Service Manager Rairdon's Honda of Burien | Burien, WA | Full Time
Compensation: $21.00 per hour; Bonus potential up to $1,000.00 per month for exceeding customer satisfaction scores and for meeting unit sold targets; all subject to terms of pay plan.
Benefits:
Medical, Vision, and Dental Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
Honda of Burien is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company. This is a full-time Monday - Friday position.
Responsibilities
Focused on everything that affects the Customer Experience
Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour
Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits
Set a high standard. Hold short daily meetings with General Manager to present top priorities
Attend weekly department head meetings
Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations
Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues
Check Social Media platforms throughout the day and respond to all customer messages
Maintain list of employees who need to complete training and review with employee/managers
Qualifications
Ability to handle multiple tasks
Good social and interpersonal skills
Strong record of positive Customer results
Collaborative and eagerness to improve
Attention to detail
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
L&I Program Support Supervisor 2, Claims Support Services
Customer service supervisor job in Tumwater, WA
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability is open to current Labor & Industries employees only. Job Highlights
Bring your employee development skills and leadership talents to Labor & Industries, the employer of choice. Join our L&I Claims Administration team and work in a positive, goal oriented atmosphere as a Program Support Unit Supervisor 2. If selected for this position, you will supervise a dynamic team of employees that are dedicated to promoting a partnership with our customers.
Your team delivers excellent customer service by answering customer calls and providing clerical duties to our Claims Administration staff throughout the day. You will provide supervision, direction, and encouragement to this team as they go about their daily tasks. As a successful Program Support Unit Supervisor, you will coach and mentor your staff as you implement instructions, directions, procedures, special projects, and other activities that demand the use of your staff's time. Your challenge is to identify problems and determine more effective and efficient ways for you and your team to provide accurate and timely service to claim managers, workers, employers and providers.
The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed, that children's and teens' work hours are limited, and that consumers are protected from unsound business practices.
Insurance Services is the largest division within the agency and administers one of the premier workers' compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.
Some of what you'll do:
* Provide feedback, and identify training needs to enhance the skills of the team while ensuring prompt, courteous service that meets or exceeds the expectations of both internal and external customers.
* Lead a cohesive and high performing team by proactively managing key personnel issues, prioritizing and assigning work, and monitoring the success of your team and individual staff by using workflow projection software.
* Work with staff on improvements and modifications to improve workflow while interpreting and adhering to policies and procedures.
* Assist in improving the daily workflow of your team, to include preparation of reports, communication with your staff and peers, maintenance of your team's monthly work unit schedule, and planning team meetings.
* Work collaboratively with the program's leadership team to build camaraderie and to provide consistent services throughout the program.
* And much more!
Required:
* High school graduation or equivalent
AND
* Three years of applicable experience in the program specialty.
OR
* Equivalent education/experience.
* Ability and skill to keyboard at a minimum of 40 words per minute, accounting for errors, with a 5-minute typing test.
To see a typing assessment that meets the requirements visit ***************************** select and take the 5-minute assessment. Take a screen shot of your result, save, and attach during the online application process. Please do not send a link. (Your application will be considered incomplete without this assessment.)
Desired:
* Six months' supervisory or lead experience
* Six months' experience in a L&I Claims Support Unit.
* Six months' experience in a call-center environment.
* Ability to access and move between multiple computer programs; databases; word processing, imaging systems, and internet to enter and update information
* Intermediate level experience using Microsoft Suite applications, including: WORD, EXCEL, and Outlook.
Things You Need To Know
To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.
State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.
For this position, telework is dependent upon business needs and supervisor approval. The assigned duty station for this position is Tumwater, Washington.
For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.
To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.
Application process
We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.
Please include the following documents with your application:
* A cover letter describing specific qualifications.
* A current resume detailing applicable experience and education.
* Copy of an on-line5-minute typing assessment that meets the 40-wpm qualification and clearly shows the length of the assessment.
* A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.
To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.
Background Check Notice:
Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
Other information
* For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
* This position is represented by the Washington Federation of State Employees (WFSE).
* Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
* The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
* Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
Did You Know?
Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers.
Veterans Preference
Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's ***************.
Diversity, Equity, and Inclusion Employer
L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call ************. TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
For more Information
If you have any questions regarding this job posting, program, or the agency, please contact Jacque Crawford ****************. #LI DNI
Support Services Community Relations Monitor
Customer service supervisor job in Seattle, WA
Requirements
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
Salary Description $23 per Hour
Service Supervisor
Customer service supervisor job in Seattle, WA
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now!
Pay range starting at $29/hr+ based on experience
Job Responsibilities:
Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Fulfill all other duties as assigned by your manager
Other duties as assigned
Job Requirements:
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Minimum of 1-3 years of management or leadership experience
Must possess valid driver's license
High School Diploma or GED required; Bachelor's Degree preferred
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Supervisor Rehabilitation Services
Customer service supervisor job in Everett, WA
The Supervisor is responsible for the supervision of Providence Regional Medical Center Everett Rehab, both Outpatient and Acute. The primary role is to develop and lead staff, maximizing the productivity of the department. This position will coordinate and monitor all therapy activities and supplies, supervise staff, lead and participate in therapy programs. Assists in budget and ongoing DOH and Joint Commission surveys.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
_Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row._
Required qualifications:
+ Bachelor's Degree in Physical Therapy, Occupation Therapy, Speech Language Pathology.
+ Washington Occupational Therapist License or
+ Washington Physical Therapist License upon hire or
+ Washington Recreational Therapist Registration upon hire or Washington Speech Language Pathologist License upon hire.
+ National Provider BLS - American Heart Association upon hire.
+ 2 years of Adult rehabilitation in acute and/or outpatient practice setting - combination of clinical and supervisory experience.
Preferred qualifications:
+ Progressive responsibility for and experience with OT, PT and SLP in adult rehabilitation, with supervisory/leadership experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Requsition ID: 399405
Company: Providence Jobs
Job Category: Rehabilitation
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 3002 ACUTE REHAB WA PRMCE COLBY
Address: WA Everett 1321 Colby Ave
Work Location: Everett Medical Ctr Colby-Everett
Workplace Type: On-site
Pay Range: $61.73 - $97.45
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyClient Services Representative
Customer service supervisor job in Lakewood, WA
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
3-5 years of Call Center experience preferred
Weekend availability: 7am - 6pm (8hr or 10hr shifts)
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
Bilingual Spanish is a plus
Consent to a pre-employment background check
Physical Requirements
Regularly required to sit; use hands to handle or feel and type
Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Accrued PTO at 1 hour for every 40 hours worked
40 hours of vacation at 3 years and 80 hours at 5 years
7 Paid Holidays
Medical/Dental/Vision
Health Savings Account
401k with company 100% company match up to 3% and 50% match up to 5%
Prizes and giveaways
Fully stocked break room
Ongoing Training
Onsite Gym !!!!!!!!!!!
Working for a company that values the employees
#SEAP
Pay Range$18-$25 USD
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Sewer Service Expert
Customer service supervisor job in Tacoma, WA
Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission Road Warrior Skilled Labor - TradesDescription
At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.
Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay.
What You'll Do:
Diagnose sewer issues and create multi-option proposals
Present solutions with confidence using the Harts Service Process
Complete residential sewer service work to the highest standards
Meet performance goals while supporting your team
Pay & Schedule:
Commission-based position (earn 4%-18% per project subtotal)
Expected annual earnings: $70,000-$180,000+
Full-time, Monday-Friday (no weekends!)
Hours between 6:30am - 6:00pm
Why You'll Love Harts:
Medical, dental & vision insurance
401(k) with company match
Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays
Company vehicle + paid life insurance
Employee discounts, referral bonuses & growth opportunities
A stable, year-round career where hard work = unlimited earning potential
If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************.
Harts - We Care More.
Qualifications
What You Need:
Valid driver's license & clean driving record
Sewer service experience preferred (we'll train the right licensed pro)
Strong customer focus and team mindset
Easy Apply