Retail AT&T Sales Customer Service Account Managers Needed
Customer service supervisor job in Flagstaff, AZ
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and
progressive environment. The growth of our team members is our highest
priority. We are passionate about delivering quality and results. N.L.T.S. Inc.
values teamwork within our agency and strives for good partnerships
across all platforms.
Job Description
Tired of Late Nights And Long Weekends?
Bartenders, Restaurant Servers, Hospitality and Retail Associates looking to transition
into a new and exciting career, we have an opportunity for you!
If you are anything like our team you have a list of things you hate about
being a bartender or a restaurant server. . .
- People who snap or whistle to get the bartender or servers attention
- Giving great service and NOT getting tipped enough. . . or at all
- Working with other bartenders or restaurant servers who are lazy
- Having restaurant or bar managers who never did your job. . . but still tell you how to do it
- Knowing you have to work long nights, and especially holidays
Here are the ins and outs of the position:
- Full time, flexible schedule
- Hourly Compensation
- Paid Training
- Building relationships with customers face to face
- Training one on one and coaching in group sessions
- Team building; creating a team identity and hitting goals as a group
NO DOOR TO DOOR SALES
NO BUSINESS TO BUSINESS SALES
NO COLD CALLING
Qualifications
Here are the skills you need:
-Verbal communication skills
-Work ethic and commitment to getting the job done in excellence
-Love of people and helping them come to solutions and leave happy
-Ability to multitask and work in a fast paced environment
-Desire to learn more and grow with a company
-Ability to think on your feel and make decisions quickly
-Professionalism, able to work well with and have fun with a team
. . . sounds like skills you acquired as a bartender or restaurant server right?
Maybe its time for a more professional career in a business field.
To set up an interview send us your resume today!
Additional Information
All your information will be kept confidential according to EEO guidelines.
018 - Bashas' Customer Service Team Lead - Woodlands Village
Customer service supervisor job in Flagstaff, AZ
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Customer Service Team Lead's responsibilities include:
Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
Creating a store environment members want to work in, and customers want to shop in.
Operating a cash register and manning the store's customer service counter.
Directing all operations on the front end of the grocery store.
Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service.
Observing and enforcing all store rules and company policies.
Helping to select and train new team members.
Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team.
Ensuring compliance with all heath department and weights and measures department policies and requirements.
Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays).
Ensuring company safety guidelines are being followed by all team members.
All other related duties as assigned.
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Perks & Benefits
Competitive compensation, paid weekly
Retirement Benefits
Medical, dental, and vision insurance for yourself and eligible dependents
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Store discount programs (10% off household groceries)
Fun work environment where you have the opportunity to nourish your community
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers/Promotion/Rehire Candidates:
Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
You may be asked to accept a part-time position if that is the only position available
Rehires must be approved by an HRBP
Auto-Apply018 - Bashas' Customer Service Team Lead - Woodlands Village
Customer service supervisor job in Flagstaff, AZ
An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled.
Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service.
A Customer Service Team Lead's responsibilities include:
Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you.
Creating a store environment members want to work in, and customers want to shop in.
Operating a cash register and manning the store's customer service counter.
Directing all operations on the front end of the grocery store.
Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service.
Observing and enforcing all store rules and company policies.
Helping to select and train new team members.
Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team.
Ensuring compliance with all heath department and weights and measures department policies and requirements.
Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays).
Ensuring company safety guidelines are being followed by all team members.
All other related duties as assigned.
Employees may occasionally experience the following physical demands for an extended period:
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending
Perks & Benefits
Competitive compensation, paid weekly
Retirement Benefits
Medical, dental, and vision insurance for yourself and eligible dependents
Tuition Reimbursement for qualified courses
Scholarship opportunities for continued education
Store discount programs (10% off household groceries)
Fun work environment where you have the opportunity to nourish your community
Must be 18 years of age. Must be 21 years of age for any position that serves alcohol.
For Internal Transfers/Promotion/Rehire Candidates:
Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR.
You may be asked to accept a part-time position if that is the only position available
Rehires must be approved by an HRBP
Auto-ApplySavers / Value Village Careers - Customer Service Associate
Customer service supervisor job in Flagstaff, AZ
at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
5060 N Hwy 89, Flagstaff, AZ 86004
Auto-ApplyCustomer Service Attendant
Customer service supervisor job in Flagstaff, AZ
Job Description
Join the Ocean Blue Car Wash Team!
Positions Starting at $18-$20+ per hour!
We're looking for energetic, fun, and reliable individuals to join our fast-paced and growing team! Whether you're looking for part-time or full-time work, this is your chance to join a company that values great attitudes, a strong work ethic, and team spirit.
Why Work With Us?
• Competitive pay: $18-$20+ per hour
• Weekly pay
• Free car washes
• Sick pay
• Opportunities to learn valuable skills and grow with a successful company
What We're Looking For:
• Outstanding customer service skills
• Reliable and punctual individuals
• Ability to work on your feet and outdoors
• A strong team player
• Dependable transportation
What You'll Be Doing:
• Loading cars onto the wash conveyor
• Selling and recommending wash packages
• Emptying trash, unclogging vacuums, and sweeping the lot
• Performing deep cleaning tasks during slow or rainy periods
Start your journey with a team that values fun, growth, and great service!
Customer Service Associate
Customer service supervisor job in Flagstaff, AZ
Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
5060 N Hwy 89, Flagstaff, AZ 86004
Customer Service Associate
Customer service supervisor job in Flagstaff, AZ
Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
5060 N Hwy 89, Flagstaff, AZ 86004
Share: share to e-mail
Customer Service / Restaurant / Hospitality Experience? Apply Here!
Customer service supervisor job in Flagstaff, AZ
Inc.
Pinnacle 13 is looking to fill positions for our rapidly growing sales team in the Flagstaff area. Our innovative firm is looking for outstanding, team-oriented professionals who enjoy friendly competition, working with others and maintaining relationships with customers. This position will be responsible for all aspects of the consumer sales pipeline and promotional sales strategy and its implementation in the local region. This is an extraordinary opportunity to be a part of a progressive local firm and make an immense impact on emerging and established brands with a team of highly ambitious, contemporary, and fun people.
Job Description
Restaurant and Hospitality Experience Needed for New Openings
Paid Training Provided for all Candidates
(Base Pay + Commisions)
Pinnacle 13 is looking for entry level professionals to fill an open position with our firm. We are looking for candidates that have sales & marketing, customer service and hospitality experience! All candidates that have a service background tend to thrive in our customer service and marketing department.
Qualifications
Candidate Requirements:
The following are the minimal standards, skills and attributes required to be considered a possible candidate for this entry level position;
Competitive, Results - Driven Work Style
Leadership Experience
Independently Motivated
Exceptional Communication Skills
Ability to keep up (and have fun) in a Dynamic, Fast-Paced Environment
This position offers a compensation and promotion structure where bonuses and promotions are based upon individual performance.
Experience in either Restaurant, Serving, Bartender, Hotel, or Hospitality
Reliable Transportation
Additional Information
Due to expansion, we are willing to train highly motivated people for management and customer service & sales opportunities but they must be willing to work hard in an entry level customer service, sales and marketing position. All openings are ideal for college graduates, or professionals with customer service & sales experience looking for a career change because this is an entry level position in a brand new industry.
To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.
Store Customer Service Specialist
Customer service supervisor job in Flagstaff, AZ
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.PART-TIMEThe individual selected for this role will be expected to work at Store #1617, located at: 2625 Woodlands Village Blvd Suite 150 Flagstaff, AZ 86001
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Auto-Apply2026 U.S. Forest Service/SCA Wildland Fire Academy Fuels Team - Leader
Customer service supervisor job in Flagstaff, AZ
SCHEUDLE
Training Dates: 03/30/2026 to 05/26/2026
Leader Training: 03/30/2026 - 05/03/2026
Leader and Member Combined Training and USFS Guard School: 05/04/2026 - 05/26/2026
Service with team will then go until 10/31/2026
OVERVIEW
The U.S. Forest Service (USFS)/Student Conservation Association (SCA) Wildland Fire Academy is an intense fuels reduction training program designed to introduce Field Leaders and Members to the rigors of the Fire & Fuel Programs across the USFS. During the program, Leaders and Members will train, live, and work as a cohesive and dynamic crew on fuels mitigation and fuels reduction projects. Leaders and their crew will be assigned to districts identified as Healthy Forest Restoration Act Wildland Urban Interface (WUI) Lands to learn how different National Forests handle the challenges of wildfire mitigation in their respective ecosystems.
The season begins with a rigorous 7-week paid training period that includes a robust introduction into leading for the Student Conservation Association, Wilderness First Responder (WFR), several certification courses in route to obtain a federally recognized fire qualifications card with the USFS and your Intermediate (Level B) Chainsaw Card. Some online coursework will need to be completed before the 03/30/2026 start date.
Throughout the season, Leaders will mentor a team of four Members through fuels reduction and other conservation or restoration projects, while supporting positive group dynamics, and individuals' personal and professional development.
Some projects will require long daily commutes, or traveling long distances between project sites. Teams may live without electricity, running water, and/or cell phone reception for extended periods of time. This is NOT an entry-level position. Previous experience using chainsaws, as well as working and/or leading in the role of Firefighter Type 2 (FFT2) is required. Firefighter Type 1 qualification is preferred, but not required for this position.
The primary objective for this program is fuels reduction, not fire suppression. Prescribed burns are condition-dependent opportunities, and will often require an extended and flexible work schedule from the team as identified by the partner agency. Prescribed burns and wildfire suppression opportunities are possible, but cannot be guaranteed.
Throughout the season, Field Leaders play an important role in maintaining professional working relationships with land management agency partners, and will NOT have the opportunity to engage in Administratively Determined (AD) status with the U.S. Forest Service, with the exception of local, on-district Initial Attacks.
Every leader is expected to engage in daily tasks to achieve mission and project goals as assigned by USFS personnel. Communication is key to success and each leader has their own responsibility to continually develop themselves with positive communication strategies, while advocating for safety, wellness, and crew development throughout the season.
Leader Responsibilities:
Monitoring completion of project tasks as assigned; whether it is using a chainsaw, piling brush into burn piles, working with your team to move a large rock, or doing dishes. Full engagement is expected in all work projects and community activities.
Serve as a mentor for Members by guiding team dynamics, establishing healthy group norms, and providing support for Members' personal and professional development through routine check-ins and performance evaluations.
Assist the team with meal planning, developing emergency response plans, and completing logistical tasks such as route planning and fuel monitoring.
Recording work totals and creating reports for SCA and agency partners.
Interfacing with general public and partner organizations in a manner that reflects positively upon the crew, organization, and agency.
Participating in daily workflow, while developing corps members' leadership styles and abilities in a team setting. Planning and implementing time management strategies to achieve daily objectives and tasks.
Facilitating a positive work and home environment for your members both on and off duty. Engaging members in activities that empower and inspire a growth mindset.
May be required to provide team building and team support outside of standard work hours.
Maintaining administrative crew leadership including budget management and service hour verification.
Leader Qualifications:
Commitment to living and working within an intensive crew environment, often in a shared space.
Desire to do manual labor in all weather conditions, including wind, rain, extreme heat, extreme cold, and extremely pleasant days.
Minimum of 1 (One) year of previous chainsaw operation experience at the A-Feller Lever.
Minimum of a FFT2 (Firefighter Type 2) qualified, FFT1 preferred. (Can be expired, if demonstrating at least 90 days of active experience)
Must be able to complete a Health Screening Questionnaire and an in-person physical exam if required by the USFS to be cleared before the position start date.
Must be able to pass the Arduous Work Capacity Test during the training timeline (exact date TBD). We recommend that physical training for this test begin 4 weeks prior to arrival at training.
Eligibility to operate an SCA vehicle
Be a minimum of 21 years old
Possess a current and valid driver's license,
Have a minimum of 3 years of State authorized driving experience
Pass a comprehensive motor vehicle record check
This SCA Position is authorized under the Public Land Corps Authority. All participants must be between the ages of 16 and 30, inclusive, or veterans aged 35 or younger, at the start of the position. Participants must also be a citizen or national of the United States or lawful permanent resident alien of the United States. Hours served can be applied toward the Public Land Corps (PLC) hiring authority.
Preferred Qualifications:
Backpacking experience
Passion for the outdoors, and mentoring and teaching others in an outdoor setting
Camping experience with kitchen set up experience
Ability to perform arduous tasks outdoors, for several hours at a time
Ability to live in a multi-gendered, multi-cultured living space, sharing common spaces and communal meal settings each day.
Benefits and Compensation
Total weekly/hourly stipend: $900-1000 weekly, depending on experience:
$1000/week for candidates with at least one season of experience as a B-feller and leading a team
Total travel stipend: $500 on first pay period, and $500 on last pay period
Boot Allowance: Because boots are critical for safety, we are providing a $300 boot allowance to ensure proper regulation of boots are purchased. The allowance will be included on the Leader's first paycheck.
All allowances are subject to applicable federal, state, and local taxes.
40 hours of PTO, access to HealthJoy Employee Assistance Program (EAP), and option to enroll in SCA benefits
Housing: Housing will consist of communal Forest Service Bunkhouse if available, consisting of 2-person rooms and shared kitchen and restrooms. Short-term rentals will be provided by the SCA if no federal bunkhouse options are available and will consist of shared bedrooms and shared kitchen and restrooms. Housing is provided by the SCA regardless of option and is determined in coordination between SCA and USFS Program Staff. Occasional camping may be required. Access to cell phone service and WiFi cannot be guaranteed at the provided housing, and some housing may be remotely located an hour or more away from a town with amenities.
Leaders will coordinate their team's meal planning, grocery shopping, cooking, and cleaning responsibilities.
Other Accommodations: During the training period and entirety of the season, meals are provided by SCA and managed by the crew leader. Transportation is also provided via SCA in the form of a crew work truck. Personal vehicles are allowed for off duty travel but are not authorized during work hours.
Training offered: Training will consist of a nationally recognized chainsaw operations certificate at the Intermediate level, Basic Firefighting Training (S-130), Intro to Wildland Fire Behavior (S-190), and Basic Fireline Leadership (L-180). Other training includes Wilderness First Responder, physical training leading up to a Work Capacity Test (3-mile hike, with 45 lbs pack, in under 45 minutes to meet the qualification for confirmation of your Fire “Red Card”), and SCA Crew and Leader Training, including defensive and off-road driving tests.
Equal Opportunity Statement
SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members. SCA is committed to maintaining a work atmosphere in which people of diverse backgrounds and lifestyles may grow personally and professionally. The Student Conservation Association, Inc. is an equal opportunity employer.
Customer Service Associate I
Customer service supervisor job in Flagstaff, AZ
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register
* Maintain security of cash and protect company assets
* Keep the store well-stocked, and recover merchandise
* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
* Other duties as assigned*
Skills and Experience:
* High school diploma or equivalent is preferred
* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
* Ability to follow instructions and interpret operational documents is required
* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
* Excellent customer service and relationship management skills are required
* Strong organizational and communication skills are required
* Strong problem-solving and decision-making skills are required
Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
* Employee Assistance Program
* Retirement plans
* Educational Assistance
* And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
5005 E Marketplace Drive, Ste 170,Flagstaff,Arizona 86004-2857
09779
Dollar Tree
Complex People Services Manager
Customer service supervisor job in Sedona, AZ
Are you ready to help shape the future of travel and hospitality? CoralTree is seeking a Complex People Services Manager to join our team in support of Outbound Sedona and The Virginian Lodge. As the Complex People Services Manager, you'll play a key role in bringing our vision to life by administering and managing the People Services operation for multiple business units. We're looking for someone who shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.
Responsibilities
Embody and champion our belief that travel fills us in a way that nothing else can. Inspire and and remind us how good it is to play, rest, savor, experience, and connect.
Oversee the day-to-day operations of the People Services operation for multiple business units by ensuring we continue to attract, develop, and retain the best talent in the industry.
Participate in shaping the future of our company by providing strategic planning and support, including staffing and training initiatives that will keep us at the forefront of the hospitality industry.
Stay up-to-date on the latest government regulations and record-keeping requirements while ensuring that our team feels supported and valued.
Oversee our performance management system, ensuring that performance evaluations are conducted in a timely manner and that our talent management system is effectively identifying and developing our top performers.
Play an integral role in attracting top talent to our organization, utilizing and updating our applicant tracking system, coordinating competency-based interviews, and analyzing data to make recommendations that will help us continue to grow and evolve.
Support our team members by providing coaching, counseling, and disciplinary actions when necessary, while also administering associate benefits and open enrollment to help our team members feel valued and supported.
Administer FMLA/LOA functions with compassion and empathy, ensuring our team members feel supported during times of need.
Qualifications
Degree in Business, Human Resources, or similar. SHRM or similar a plus.
A hands-on leader with a love for the outdoors.
Well-versed in employment laws, EEOC regulations, and state-specific guidelines.
Comfortable having employee relations conversations in a virtual setting when necessary.
Strong literacy in Microsoft tools and HRIS systems (iCIMS and UKG a plus).
Ability to travel up to 30%.
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
An employee assistance program.
Paid time off/sick time
Participation in a 401(k) plan with a company match.
Team member free room night program.
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.
Salary range: $80,000 - $105,000/yr. + bonus
#LI-onsite #OutboundSedona
Auto-ApplyCustomer Service Associate I
Customer service supervisor job in Flagstaff, AZ
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
5060 N. U.s. Highway 89,Flagstaff,Arizona 86004
28851
Family Dollar
Guest Services Manager
Customer service supervisor job in Flagstaff, AZ
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The Guest Services Manager sets the standard for mountain-wide guest interactions and is responsible for delivering a consistently exceptional guest experience across Arizona Snowbowl. As a visible leader and ambassador of the company's vision, mission, and values, this role inspires teams to make every decision through a Freedom to Ski mindset, ensuring guests feel welcomed, valued, and connected to the Snowbowl family.
Customer Service Associate - Temporary
Customer service supervisor job in Sedona, AZ
* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
Warehouse and Call Center Manager - B100
Customer service supervisor job in Flagstaff, AZ
Lead with Vision. Drive with Integrity.
At Mygrant Glass, we're seeking a proven leader to oversee our Flagstaff, AZ branch operations as Branch Manager. In this role, you'll be responsible for managing employees, inventory, and customer service while ensuring the branch meets its performance goals. This position requires a balance of strategic planning, operational oversight, and hands-on leadership to keep our team, customers, and business moving forward.
Why Join Mygrant Glass?
We're the largest independent auto glass distributor in the United States-but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.
We offer:
Competitive hourly pay
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holiday pay
On-the-job training and advancement opportunities
Stable, Monday-Friday schedule with limited weekend hours
Branch Manager
Exempt
Reports To: Operations Manager
POSITION SUMMARY:
The Branch Manager will be responsible for all employees and activities at the branch. This role will be liable for properly maintaining a high-value inventory and providing and maintaining excellent customer service. You will also be accountable for accurately scheduling employees and shifts with safety, productivity, and customer service.
ESSENTIAL JOB FUNCTIONS:
Accurately present the “Mygrant message” to customers and employees.
Ensure compliance with and training on all company policies including state and federal regulations.
Meet current branch goals, annual branch budget and profitably grow respective branch.
Develop business plans for branch operations
Define branch goals & communicate throughout the branch.
Monitor and maintain branch performance goals/standards.
Coach all branch employees to succeed in ensuring referrals and branch sales goals. Oversee and monitor branch sales.
Ensure effective branch succession and efficient branch operation. Promote growth/development of branch employees.
Recruit and train staff at the branch.
Oversee the overall security of branch and branch employees.
Coordinating branch activities to ensure smooth operation of branch.
Manage the branch teller staff.
Participate and develop branch sales promotions
Additional duties may be assigned.
QUALIFICATIONS AND EDUCATION:
Proven leadership, team building, and communication skills
Live and work with a very high level of integrity
Ability to cultivate a culture of teamwork, customer focus, and respect
Keen eye for detail and safety
Numerous years of experience with inventory control, inventory reconciliation, and cycle counting
Direct involvement in developing customer service experiences and exceeding expectations
High level of experience with Microsoft products
Proven track record of a minimum of four years in management of at least fifteen employees including recruiting, hiring, and developing top talent
Experience with both fleet and MHE safety and maintenance
Solid interpersonal and communication skills, both verbal and written
5+ years previous relevant experience required
BENEFITS:
Health Insurance
Flexible Spending Plan
Health Savings Plan
Dental Insurance
Vision Insurance
Paid Time Off
Paid Sick Time
Paid Holidays
401K/with matching
Overtime Pay (when offered)
PHYSICAL DEMANDS:
This position requires close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or assembly or fabrication of parts at distances close to the eyes; Ability to perceive the nature of sounds at normal speaking levels with or without correction, and making fine discriminations in sound; Exerting up to 75 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects;. Must be able to remain in a stationary position and/or upright, for prolonged periods of time, traverse stairs, maneuver in tight spaces, reach overhead, squat, bend, kneel, stoop, and crouch extended periods of time during 8-10-hour work shift.
Base Pay:
The listed range is what we reasonably expect to pay for this opportunity at the time of this posting. Actual compensation is based on a variety of factors, including but not limited to, the individual's experience, education, certifications, knowledge, skills and geography/ work location, and may ultimately be more or less than the posted range. Base pay does not include other forms of compensation, such as our offered benefits including medical, dental, vision, life insurance, FSA and 401k plan, holiday, sick and vacation days.
OTHER:
Mygrant Glass Company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Mygrant Glass Company will provide reasonable accommodation(s) to all qualified applicants and employees with disabilities, where their disability affects the performance of their essential job functions, except when doing so would result in undue hardship.
This job description is subject to change at any time by Mygrant Glass Company.
We do not accept resumes or applications submitted through recruitment agencies. All applications should be submitted directly by the candidate themselves. Additionally, if we were not aware of your agency involvement prior to receiving the resume or application, please understand that we will not be bound by any agency terms or condition
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Service Leader
Customer service supervisor job in Sedona, AZ
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
Guest Services Supervisor
Customer service supervisor job in Sedona, AZ
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Supervises daily functions of Guest Services agents
Work Performed :
Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
Ensure proper communication with Housekeeping and other departments
Address all guest needs and requests; ensure Guest Service Agents are following through
Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
Review daily emergency reports, log books, trace reports, etc.
Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
Maintain updated group information on resumes and in group information folders
Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
Check timesheets daily and assist with payroll approval and documentation
Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
Other duties as assigned
Supervision Exercised : Guest Service Agents
Supervision Received : Guest Services Manager
Responsibility & Authority :
Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting
Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department
Minimum Requirements :
High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills
Physical Requirements :
5% Sitting
90% Walking, standing and bending
Lifting/Carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart as necessary
Auto-ApplyGuest Services Supervisor
Customer service supervisor job in Sedona, AZ
Job DescriptionAre you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function: Supervises daily functions of Guest Services agents
Work Performed:
Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
Ensure proper communication with Housekeeping and other departments
Address all guest needs and requests; ensure Guest Service Agents are following through
Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
Review daily emergency reports, log books, trace reports, etc.
Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
Maintain updated group information on resumes and in group information folders
Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
Check timesheets daily and assist with payroll approval and documentation
Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
Other duties as assigned
Supervision Exercised: Guest Service Agents
Supervision Received: Guest Services Manager
Responsibility & Authority:
Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting
Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department
Minimum Requirements:
High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills
Physical Requirements:
5% Sitting
90% Walking, standing and bending
Lifting/Carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart as necessary
Guest Services Supervisor
Customer service supervisor job in Sedona, AZ
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Supervises daily functions of Guest Services agents
Work Performed :
Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
Ensure proper communication with Housekeeping and other departments
Address all guest needs and requests; ensure Guest Service Agents are following through
Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
Review daily emergency reports, log books, trace reports, etc.
Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
Maintain updated group information on resumes and in group information folders
Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
Check timesheets daily and assist with payroll approval and documentation
Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
Other duties as assigned
Supervision Exercised : Guest Service Agents
Supervision Received : Guest Services Manager
Responsibility & Authority :
Responsible for daily operations of Front Desk to ensure optimum guest satisfaction and smooth internal accounting
Supervise and assist with managing guest service operations including scheduling and payroll functions for Guest Services Department
Minimum Requirements :
High school degree or equivalent. Prior guest service experience highly desired. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Computer skills required. Strong guest and team member relations skills
Physical Requirements :
5% Sitting
90% Walking, standing and bending
Lifting/Carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart as necessary
Auto-Apply