Customer service supervisor jobs in Florida

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. This is a PART-TIME position.The individual selected for this role will be expected to work at Store #2813, located at: 3165 SW Mapp Rd, Palm City FL 34990 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all r etail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 2+ years of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

OverviewKeep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship for Independent customers in a region or for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers' operational management to achieve high levels of customer satisfaction in relation to the company's operations and adherence to standard operating procedures. The role is responsible for day-to-day transactional items and contributes to cross-functional teams in delivering projects and programs that solve problems and remove obstacles for the Customer. You will work collaboratively with cross-functional Customer Experience (CXT) members to identify root causes of operational issues and secure alignment and resources to address chronic challenges.Job Description Full-Time, On-site Role Location: Miami, FL (with regular travel to retail store locations) You will contribute by: Facilitating communications with stakeholders as appropriate. Effectively communicating with customers to resolve service issues and evaluate their requests. Supporting the preparation of customer presentations to review project scope and progress. Monitoring and supporting operational KPI improvement across assigned customers. Assisting in influencing customer decision-making on key improvement initiatives. Supporting new customer start-ups as requested. Supporting operational planning around key customer events, such as holiday planning, grand openings, anniversary sales, and major in-store events. Communicating and managing changes in Company operational policies and procedures as directed. We're searching for candidates with: Retail operations background is required Knowledge of supply chain is strongly preferred Strong communication skills Strong analytical and business acumen Strong project management skills Strong technical computer skills Willingness and ability to travel frequently 2-5 years of relevant work experience Bilingual (English/Spanish) is required Environment: Store : Office Temperature (65F to 75F) Office : Office Temperature (65F to 75F) We offer: Weekly Pay Benefits available from day 1 (medical, dental, vision, and more) Company matched 401k PTO and Holiday Pay offered Career Progression Opportunities Tuition Reimbursement Employee Health & Wellness program Employee Discounts / Purchasing programs Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. QualificationsBachelor's Degree - General StudiesShift1st Shift (United States of America) CompanyC&S Wholesale Services, LLCAbout Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite Ocoee, FL Hourly rate $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying What you get: Full-time Employment with Benefits day one including paid Holidays. Base pay of $16.00/hr Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work an 8-hour shift Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $16.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Occupational Therapy Team Leader Career Opportunity Lead with Purpose in Occupational Therapy Seeking a career transcending the ordinary? Join Encompass Health where your leadership skills matter. Embrace a role close to your heart and community, making a meaningful impact in patients' lives during their rehabilitation journey. As a Team Leader for Occupational Therapy, champion small victories, ensuring seamless implementation of procedures and treatments. Utilize your specialized skills to deliver compassionate, personalized care, guiding patients toward their rehabilitation goals. Benefit from the latest technology in a supportive, collaborative environment. From day one, our comprehensive benefits underscore your well-being and professional growth. Welcome to a role where your leadership creates impactful outcomes and fulfillment. A Glimpse into Our World Join a team where you'll notice the difference from day one. Working at Encompass Health means becoming a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and how our team members collaborate for the greater good of our patients. Recognitions such as being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award make us immensely proud. Benefits Tailored for You Our benefits are designed to support your well-being and start on day one: - Affordable medical, dental, and vision plans for both full and part-time employees and their families. - Generous paid time off that accrues over time. - Tuition reimbursement and continuous education opportunities for your professional growth. - Company-matching 401(k) and employee stock purchase plans, securing your financial future. - Flexible spending and health savings accounts tailored to your unique needs. - A vibrant community of individuals who are passionate about what they do. Your Role as a Leader in Occupational Therapy Your impactful journey involves: - Assisting the Director of Therapy Operations in the daily operations of the therapy team, including scheduling, orientation, training, and communication with the occupational therapy staff and hospital departments. - Providing direct care to patients and building rewarding relationships by understanding each patient's physical, mental, and emotional needs to aid in their recovery. - Celebrating patient victories along the way. Qualifications - Current licensure or certification required by state regulations. - CPR certification required or must be obtained within 30 days of hire within this role. - Bachelor's or Master's degree from an accredited therapy program required. - Minimum of three years of experience in occupational therapy or leadership, with a minimum of two years of clinical experience. - Active on Therapy Clinical Ladder (when eligible) or specialty professional certifications preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process. We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills. Job Requirements: The ideal candidate must be located in Miami, Florida The expected length of relevant prior experience beyond formal education is 3 to 5 years. Excellent Customer Service skills Detail and outcome-oriented Well-organized and able to effectively manage multiple priorities Professional manner with a strong ethical code Strong analytical thinking and problem-solving skills Good computer skills, including Microsoft Office, Word, Excel, and Outlook Self-motivated and able to stay on task with little or no supervision Fluent in English and Spanish preferred A fast-paced, deadline-driven office environment demands multitasking and effective time management. Job Responsibilities: Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly Printing documents, opening files, collecting documents from clients, tracing shipments Work directly with customers, Customs, and overseas offices to file entries Tracking shipments and obtaining arrival information, Air & Ocean Make U.S. Customs entries under U.S. Customs law Ensure that all documents required by U.S. Customs regulations are correct and complete Classification Ensure that entries are in compliance with U.S. Customs Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc. Coordinating deliveries with truckers and clients Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures. Perform other duties as requested by management ***Only CVs in English will be considered***

RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth. This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service. Why Join Us? High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction. Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results. Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential. Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence. What You'll Do Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence. Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs. Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally. Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency. Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction. Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support. System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing. Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency. Support the onboarding and training of new team members as the department grows. What You Bring 3+ years of experience leading or supervising customer service or account support teams. Strong leadership presence - calm under pressure, solution-oriented, and empathetic. A hands-on leadership style with the ability to guide others while actively contributing to daily operations. Excellent communication and conflict resolution skills. A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction. Solid understanding of CRM, ticketing, and workflow management tools. Proven ability to track metrics and drive performance improvements. Passion for hospitality, service, and delivering exceptional customer care. Must live within commutable distance to Tampa, FL (33619). Be the Heart of Our Guest Experience If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you. All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 12 mile radius of Store #2791, located at 18990 S. Tamiami Trail Fort Myers, FL 33908 Additional Locations Include - #722014 - 10151 Estero Town Commons Pl #206 Estero, FL 33928 #702668 - 3465-1 Bonita Beach Rd. Bonita Springs, FL 34134 #723935 - 11671 Bonita Beach Rd. SE Bonita Springs, FL 34135 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL

Sr Manager Customer Service & Logistics - Caribbean & Latin America B V L G A R I is seeking a Sr Manager Customer Service & Logistics to join its Caribbean & Latin America regional office, in Coral Gables, Florida. The Sr. Manager, Customer Service & Logistics role encompasses leading and managing several critical functions. They will ensure customs compliance across all importing countries within the Caribbean & Latin America region. They will oversee importation processes, transportation, manage warehouse activities as well as logistics for consignment pieces required for Caribbean & Latin America events. They will lead the demand planning department, optimizing stock availability and distribution to align with business strategy. The Senior Manager will also lead the customer service team and manage relationships with business partners, working closely with the sales team to ensure optimal account management and maximize business opportunities. They will lead the communication strategy for their direct reports, setting team goals, and managing recruitment, training, and team motivation. Becoming a BOLD Bvlgari team member means being part of an authentic, passionate work environment, while working for a CONTEMPORARY brand of worldwide renown. Among our most imperative challenges is to recruit BRILLIANT, PASSIONATE, and INNOVATIVE people to join our team. Key Responsibilities: Customer Service Finalize distribution contracts with business partners, ensuring proper shipping terms, customs compliance, and efficient order management processes. Achieve the business's monthly and annual revenue targets across all distribution channels and regions within LATAM. Optimize and update procedures and controls to maintain order processing standards. Oversee overall department performance and reporting. Manage the customer master file in partnership with finance to ensure seamless execution from the first order. Control sales discounts, credit notes, and returns. Logistics Ensure customs compliance in all importing countries under LATAM responsibility (USA, Mexico, Brazil, St. Barth) and act as the Importer of Record where applicable. Monitor and oversee the importation process with all clients to ensure compliance. Execute special projects such as new store/pop-ups. Define, coordinate, and manage events and roadshows to align with business needs and cost efficiency. Define and implement new business flows for all channels. Manage vendor relationships and new vendor RFQs. Supply Chain Implement best practices to continuously monitor inventory levels and improve sales performance by analyzing sales trends. Optimize stock availability and manage goods in transit by adhering to budgets and prioritizing effectively. Report on key product performance and coverage. Optimize relationships with central teams to identify opportunities and secure allocations and coverage. Performance Monitoring Contribute to budget construction. Conduct weekly check-ins with logistics partners to monitor activity and review performance. Provide monthly performance and costs reporting in alignment with budget forecasts. Activity Management Coordinate warehouse, transportation, and customs activities with partners (freight forwarders, local brokers, storage and transport agents) to ensure efficiency and compliance with local regulations. Maintain activity continuity, proper traceability, and reporting. Deploy short-term and day-to-day activities to ensure efficient response to the defined logistics strategy. Approve and supervise timely and accurate processing of vendor invoicing and payments through iValua and Adamas. Apply company rules and guidelines in daily activities and special events. Consignment and Inventory Control Manage the logistics of consignment pieces for all LATAM events (Marketing, PR, DOS, BP). Manage quarterly inventory at the Miami office location. Enforce best practices and inventory control policies with the entire LATAM office team. People Management Lead and manage the department effectively. Communicate department strategy to direct reports and ensure adherence to processes and procedures. Set challenging and achievable goals for each team member. Recruit, train, motivate, and develop teams and potential. Key Requirements: Minimum 8-10 years of experience in logistics, supply chain management, or merchandising. Bachelor's degree in business administration, supply chain management or logistics related field preferred. Strong analytical skills and advanced proficiency in Microsoft Office. Excellent written, verbal, and interpersonal communication skills. Process-oriented with sound decision-making abilities. Deep understanding of the Latin American landscape, with specific knowledge of import regulations, trade practices, and logistical challenges within the region . Proven ability to function effectively in a highly dynamic team environment. Ability to deliver time-pressured projects on-time and on-quality. Fluency in Spanish is a must; Portuguese is a plus.

The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

Licensed Insurance CSR/Agent (Homeowners-Focused) Full-Time | In-Office | Cooper City, Broward County, FL Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk. What You'll Tackle: - Fix policy hiccups, answer client questions, and work those remarkets like a champ - Client emails and phone calls - Be part of a team that actually enjoys showing up What You Bring: - Active 2-20, 20-44, or 4-40 ready to upgrade within a few months - 1+ year of insurance service - You're detailed, dependable, and drama-free What You'll Get: - $27/hour starting pay (negotiable) - Monthly retention bonuses for great client service - Additional in-office bonus for licensed full-time staff - $110/week for health + $10/week cell phone reimbursement - $10/week toward AFLAC of your choice - 401(k) available - 11 paid holidays, growing PTO, and actual lunch breaks - Weekly office snacks, lunches & bingo with cash prizes - Occasional work-from-home flexibility (like when life happens) Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!

The Florida Sea Base is seeking a highly skilled professional to provide in-depth analysis of customer, product, and operational issues, and to resolve escalated problems of the highest complexity. This role ensures that customers receive exceptional service through efficient order processing, accurate correspondence, and seamless coordination with internal teams. A successful candidate for this role should possess a mix of technical expertise, customer-centric mindset, and leadership skills. This is an ideal position for a professional looking to transition to the role of council program director or camp director. This position reports to the Manager of Operations, Florida Sea Base. Responsibilities Serves as an escalation point for issues of the highest complexity; resolves conflicts involving scheduling, resources, or technical problems. Provides analysis and audits on operational processes, call volume, scheduling, and staffing. Administers system modifications. Identifies areas for improvement and recommends process or system changes to management. Oversees or leads projects. Provides workflow coordination, scheduling, and training to the customer service staff. Performs other job-related duties as assigned. Competencies Knowledge of: Customer service best practices; relevant computer systems and applications; typical operational processes and procedures for addressing customer needs. Skill in: Conflict resolution and de-escalation; problem-solving and critical thinking; active listening and empathy; communication, both written and verbal; teamwork and collaboration. Ability to: Work independently and as part of a team; manage multiple tasks and prioritize effectively; analyze data and identify trends; recommend and implement process improvements and enhancements; empathize with the needs of customers and offer appropriate solutions or options. Qualifications Minimum of four (4) years of experience in customer service, ideally involving complex issue resolution and process improvement. Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements. Preference Bachelor's Degree in Business Administration or a related field from an accredited college or university is preferred.

Job Title: Customer Success Specialist Type: Full Time Client Overview: Our client is a Miami-based startup transforming how people interact with government services. Using advanced AI, they streamline complex processes like passports, visas, and vehicle registration - making them faster, easier, and stress-free. Their vision is to make the customer experience seamless through our marketplace of trusted couriers. As a Customer Success Specialist, you will balance quality service with high-volume output - making 150-200 outbound calls per day. It is crucial keeping the conversations focused, efficient, and results-driven. Success in this role means helping customers complete their applications, preventing cancellations or refunds, and maintaining a positive experience throughout. Most customer interactions are managed by our AI platform, in this role you will join a dedicated on-site team that handles escalations, retention outreach, and follow-up calls requiring a human touch. This is a fast-paced, performance-driven position where communication skill, focus, and consistency directly impact success. Being on time, maintaining impeccable attendance, and taking full responsibility for your performance are essential. Responsibilities Make and manage a high volume of outbound calls (150-200 daily) through our AI platform Guide customers through passport, visa, and registration applications Maintain efficient call pacing - balancing quality, empathy, and productivity Focus on retention and refund prevention, resolving concerns quickly Document outcomes and feedback to improve AI workflows and customer experience Collaborate with teammates and product teams to enhance customer journeys Be punctual, reliable, and accountable every day Qualifications 1+ year in a customer success, sales support, or call center environment Proven ability to manage high call volume with professionalism and consistency Strong verbal communication and persuasive problem-solving skills Experience with CRM or AI-driven tools (training provided) Excellent time management - able to stay productive and keep calls concise Dependable, punctual, and responsible with a strong work ethic Positive, team-oriented attitude with a competitive edge Bachelor's degree preferred but not required Must be legally authorized to work in the U.S. (background check required) Compensation & Benefits 💰 $50,000/year 🚗 Parking pass provided 🍳 Complimentary breakfast and snacks 🩺 Aetna Health, Vision, Dental, and Life Insurance 🏖️ 10 PTO days per year + most federal holidays off 📈 Growth opportunities within a high-performing startup Why Join Our Client? You will be part of a team where speed, accountability, and service quality go hand in hand. You will help customers complete essential government services while contributing to a fast-scaling company that blends AI efficiency with human empathy.

Pool Service Advisor 2-5 Years Experience Required Integrity First · Service Before Self · Excellence in All We Do We are looking to add a results-driven Service Advisor with 2-5 years of experience in pool repair and service. This individual will play a vital role in supporting customers, preparing estimates, scheduling service work, and providing product and equipment knowledge to help customers make informed decisions. The ideal candidate is detail-oriented, professional, and motivated to deliver exceptional service while driving growth and customer satisfaction. Compensation: $22 - $28 hourly plus overtime Responsibilities: Pool Service Advisor - Responsibilities Assist with field operations and administrative duties, including inspections, estimates, and quality control Answer inbound phone calls, provide information, and route requests as needed Dispatch technicians and schedule service appointments efficiently Prepare invoices and handle billing with accuracy and attention to detail Provide quotes for repairs, equipment, and service plans Demonstrate product and service knowledge to educate customers and support sales Manage inventory levels, parts ordering, and stock organization Deliver exceptional customer service by ensuring a positive and professional experience Qualifications: Pool Service Advisor - Qualifications Excellent communication and customer service skills, with the ability to build strong client relationships Strong organizational abilities to manage schedules, documentation, and service requests efficiently Proficient in office software and business tools, including Excel, Word, QuickBooks, and Google Drive Demonstrates ownership, accountability, and the ability to prioritize fast-paced office and sales tasks Professional, ethical, and service-oriented with a strong attention to detail in sales quotes, billing, and follow-ups Comfortable educating customers on services, repairs, and equipment to support sales and close opportunities Valid Florida driver's license with a clean driving record Must pass a pre-employment background check About Company Sea Breeze Pools is a family-owned and operated business where employees are treated like family. Established in 2007, we take pride in delivering exceptional services, including weekly maintenance, repairs, and remodeling. We are State Licensed and Fully Insured. We encourage you to learn more about our brand, culture, and reputation: ********************* #WHGEN2 Compensation details: 22-28 Hourly Wage PIf5a0ef140ae7-37***********1

The Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for their assigned team. Essential Duties and Key Expectations Team Management & Service Levels: Lead and coordinate the team, constantly monitoring call center metrics to ensure all SLAs are met (e.g., minimum 90% of calls answered in 45 seconds; Average Speed to Answer under 40 seconds; Abandon Rate under 5%). Call & Correspondence Oversight: Ensure prompt handling of all member/provider communications. Urgent email issues must be addressed within 4 hours, and all other correspondence/scheduled calls within 1 working day. Support & Production: Handle calls during peak times to maintain service levels. Ensure representatives follow up on open issues and maintain a minimum production of 150 transactions (calls or written responses) per week. Quality & Compliance: Maintain a team audit score average of 93% or higher. Ensure absolute team compliance with privacy (HIPAA) and data accuracy standards. Client & Process Liaison: Act as the point of contact for external parties on escalated service issues. Assist in developing departmental policies and procedures. Qualifications and Experience Insurance Sector Experience Required: A minimum of 2 years in a Supervisory role within an inbound Customer Service Center, specifically servicing health insurance policies or benefits. Total Call Center Experience: A minimum of 5 years working in an inbound Customer Service Center (as a Representative, Supervisor, or Trainer/Auditor). Competencies Strong organizational, interpersonal, and motivational skills. Excellent written and verbal communication skills. High level of reasoning and analytical skills; detail-oriented.

The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution. As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience. Sales Expectations Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement. Consistently meet and exceed individual and team performance metrics. Support sales tracking and reporting to foster team awareness and accountability. Contribute to in-store events and promotions to increase traffic and drive conversion. Offer timely, constructive performance feedback to leadership to support growth. Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability. Utilizes sales reports on POS to track and analyze business. Customer Experience & Sales Floor Leadership Create a welcoming, high-energy environment that reflects the brand experience. Coach team members in delivering elevated styling sessions and closing fitting room interactions. Champion reapproach, upselling, and clienteling to maximize conversion. Provide real-time coaching on customer engagement, product knowledge, and service excellence. Drive POS conversions and styling appointments to support customer retention and revenue growth. Deliver elevated, personalized styling sessions as a trusted style authority. Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions. Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases. Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice. Maintain high standards in styling zones, ensuring brand alignment and visual consistency. Talent Support & Accountability Lead by example during MOD shifts, modeling best practices in service and performance. Support onboarding by offering hands-on coaching and immediate feedback to new hires. Contribute to daily team check-ins and communicate clear shift objectives. Reinforce dress code, brand voice, and service standards consistently. Cultivate a culture of accountability, positivity, and results across the team. Operations Accountability Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility. Assign and oversee sales floor zones based on traffic flow and team strengths. Maintain cleanliness and organization across fitting rooms and the sales floor. Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate. Maintain strong product knowledge and support visual merchandising initiatives during shifts. Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed. Ensures the adherence to American Threads policies and the safety of store associates and customers. Benefits: 40% Employee Discount 401(k) with Company Matching Health Insurance Options Paid Time Off (PTO) Skills & Qualifications: High school diploma or equivalent Minimum 1 year of experience in a retail or fashion-focused sales role Demonstrated ability to meet or exceed sales goals Strong communication and time management skills Ability to lead with confidence and motivate peers Flexible schedule including weekends, nights, and holidays Passion for fashion, styling, and customer connection Must be 18 years of age or older Physical Requirements: Able to stand or walk for extended periods (up to 8 hours) Must be able to lift up to 40 lbs. Frequent reaching, bending, and lifting Comfortable climbing a ladder when needed

Our commercial banking client is looking to hire a Client Service Specialist who would be responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Responsibilities include but are not limited to: • Identify customer needs and take proactive steps to maintain positive experience. • Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request. • Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment. • Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed. • Identity cross sale opportunities to appropriate line of business partners.

Miami-Dade County, Florida Are you a motivated and experienced healthcare services sales professional with high drive and energy, and a positive, resilient, can-do attitude? Do you have a genuine passion for helping to support Woundtech's mission to close the care access gap for those suffering from complex wounds? Are you currently or have you worked for an IPA, MSO or health plan in a provider relations or sales capacity? If the answer to these questions is yes, you might be a candidate for a mission-critical role at Woundtech! Woundtech is seeking a highly motivated, experienced and results driven sales professional to join the Woundtech team as a Client Success Representative. In this role, you will play a crucial role in providing exceptional customer service and support to Woundtech's clients who refer patients to us for in-home, provider driven wound care services. Our referral partners include MSOs/IPAs, PCPs, Hospital Discharge Planners and Case Managers, Skilled Nursing Facilities, Home Health Companies, and Assisted Living Facilities. As part of our close-knit team, we value strong team-focused players who excel in collaboration, transparency, resiliency, adaptability, tenacity, strong internal motivation, and a positive approach to problem solving. Responsible for educating IPA, MSO and other referral sources about Woundtech's services and value, as well as assisting them on how to make referrals Efficiently utilize Salesforce CRM before and after each call to maximize your effectiveness and help you more effectively understand which activities lead to results. Document and update client information accurately and in a timely manner in CRM (Salesforce) ensuring data integrity and confidentiality. Develop and maintain a deep understanding of Woundtech's wound care offerings, becoming a subject matter expert Utilize effective communication and exceptional sales skills to build strong relationships with clients and ensure their needs are met in a timely and professional manner. Collaborate with internal Patient Care Coordination teams to coordinate referrals and ensure the smooth delivery of wound care to clients. Develop and maintain relationships with providers connected with MSOs (Managed Service Organizations), IPAs (Independent Practice Associations), and healthcare delivery organizations in the Market such as hospital systems Demonstrate a commitment to increasing access to care for wound care patients, advocating for their needs and actively promoting our services. Proactively identify opportunities to improve client satisfaction and contribute ideas to enhance the overall customer experience. Stay updated on industry trends, regulations, and best practices related to wound care and in-home care delivery Be confident, polished, and professional in all interactions, driven to succeed, and able to navigate the complex healthcare landscape in the market. Requirements- Bachelor's or AA degree preferred Strong preference for candidates with sales or provider relations experience within a MSO, IPA, Health Plan or other managed care focused entity Will also consider candidates a referral driven healthcare services organization, calling on MSO and IPA clients. Demonstrated high drive, energy, and passion for follow up, an uncompromising focus on providing exceptional care and customer service. Excellent sales, communication, presentation, and interpersonal skills, with the ability to effectively communicate value-based information to health professionals including physicians and health care business professionals. Strong organizational and time management abilities, able to handle multiple tasks and prioritize effectively. Recognized as a leader on a team, ability to motivate peers to success with your positive energy and proven approaches-a true team player. Demonstrated proficiency in using CRM, computer systems and software applications relevant to the role, including Salesforce. Familiarity with providers, MSOs, IPAs, and other healthcare organizations in the Market. Commitment to increasing access to care for wound care patients and improving healthcare outcomes. Confidence, polish, and professionalism in all interactions. Flexibility to adapt to changing priorities and a fast-paced work environment. English and Spanish fluency Benefits: You will participate in a comprehensive incentive program that recognizes the impact of net referrals and starts of care on overall organizational success. Unlock tiered performance bonuses for consistently meeting or exceeding targets. Benefit from a supportive environment that recognizes and rewards a commitment to continuous improvement in sales and client success. Competitive salary and benefits package. Opportunities for professional development and advancement. Collaborative and supportive work environment. If you are a driven, results-oriented sales professional with a strong desire to make a difference in the lives of wound care patients and the payers and providers that support them, we encourage you to apply. Your expertise will be highly valued as we strive to provide exceptional care and support to our clients. Join the Woundtech team and be part of our mission to increase access to care for complex wound care patients! Woundtech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seize the opportunity to elevate your career and make a significant impact as a Plumbing Supervisor with our dynamic plumbing team at Frank Gay Services. This role is ideal for a seasoned plumbing professional with a strategic mindset and drive to exceed service and sales targets. What We Offer You: Pay Range: 65,000 - 80,000+ / yr Benefits: Medical, Dental, Vision, Group Life, & HSA Matching 401k benefits On-going training & development Career Advancement Opportunities Company laptop and phone Paid Holiday Paid Vacation Birthday Pay Weekly pay What You Will Do: Manage the performance of plumbing technicians in the field via phone and onsite visits. Provide technical support for all plumbing service calls, help solve problems, and ensure Frank Gay Services standards are being met. Hire, train, and develop a team and manage the team of plumbing technicians . Manage plumbing technician board through Service Titan Implement and enforce a quality control process throughout the department Address and resolve customer issues Be a champion of the Frank Gay Service culture and Live the Core Values What You Will Need: At least five (5) years of residential Plumbing experience with diagnostic troubleshooting and repair services. At least three years (3) Plumbing supervisor experience with an ability to train others. In home services Industry knowledge and experience Must be willing to work outdoors in any weather conditions. Experienced and high-performing residential plumbing calls High Technical aptitude with troubleshooting and resolving plumbing issues Experience training junior technicians and establishing a career path for growth Proactive, someone who takes ownership Service Titan Software experience a plus Open Schedule Availability compatible with the demands of the business Open to learning and working with technology Physical Dexterity must occasionally lift and/or move 100 pounds or more averaging 4 times a week.