Customer Service Supervisor Jobs in Golden, CO

At Paw Prosper, we're dedicated to helping pets stay healthy, recover quickly, and age gracefully. Our mission is to provide pet parents and industry experts with truly effective solutions for injury and aging challenges. We're seeking a passionate and tenacious Customer Experience Associate to be the voice of our company, directly assisting our valued retail customers and veterinary and professional partners through phone calls, emails, chats, and texts across a wide variety of product lines. In this role, you'll be on the front lines, interacting with customers daily. You'll become an expert in our line of life-changing pet wellness, rehabilitation, and recovery products, guide customers through making the right selection for their furry family members, tackle obstacles to ensure a positive experience, manage and maintain a ticketing pipeline across multiple brands, and contribute to elevating our customer support standards. If you're ready to change pet lives and help elevate the customer experience for the family of brands under Paw Prosper, we want to meet you! RESPONSIBILITIES & IMPACT This role is responsible for but not limited to: Providing exceptional customer support through phone, email, chat, and SMS channels Educating customers and wholesale partners on the products' features and how each feature benefits a specific condition or need. This is a critical element of the role, and we will set you up for success with training. Partnering with internal departments to promptly solve customer and wholesale partner challenges and provide internal feedback to improve the overall customer experience Partnering with the Head of Customer Experience and team in creating and maintaining team resources and staying up-to-date on changes made to tools and resources Supporting our sales and ops process with administrative tasks such as inputting and maintaining customer data and orders in Shopify and providing logistics updates on orders QUALIFICATIONS Education + Experience 2+ years of experience in an end-to-end customer service role in e-commerce or similar roles Prior experience with addressing a high and steady volume of customer interactions from multiple channels and brands Experience using customer communication and/or management platforms, such as Gorgias, Zendesk, or similar tools Skills + Abilities Passionate about our mission to provide pets with the lifelong mental, physical, and emotional support they need to stay healthy, recover quickly, and age gracefully Strong communicator and passionate about building a wonderful customer experience under our brands with customers and wholesale partners alike Highly empathetic, proactive, self-motivated, and curious by nature Comfortable with ambiguity and resilient and adaptable to changes as we grow Operates with an open-mindedness and demonstrates a willingness to continuously learn and adapt to changes Ability to multi-task with minimal errors Tech savvy and able to quickly adapt to new software and workflows (Slack, GSuite, Dialpad, Gorgias, and any other customer communication/ticketing software) Other Requirements This full-time in-person role is based in Aurora, CO, during our office hours from 9 AM to 5 PM M-F. BENEFITS Multiple benefit options partially paid by the employer 401k (employer match 3%) Wonderful team of passionate professionals and enthusiastic pet lovers Dog-friendly office COMPENSATION Base salary range: $50,000-$60,000 Performance bonus

What would a typical day look like as a Customer Service Administrative Assistant at Digicomm International? In this role you will maintain fantastic relationships with and provide phenomenal service to Digicomm's internal teams and external customers, the largest cable operators and service providers all over the world. You would ensure that we exceed their expectations throughout the purchasing process all the way through final delivery. When issues (e.g. customs, shipping, etc.) arise, you'd work to propose solutions in partnership with the Customer Service team. And you would leave the office every day knowing that your work enables our customers to seamlessly run their businesses around the world. Digicomm International is a leading national and international supplier and manufacturer of CATV/FTTx equipment that has experienced year-over-year growth as their product lines have continued to diversify. Known for our exceptional commitment to customer service, Digicomm is a top-rated distributor to many well-known cable and broadband operators across the country including Comcast and Charter as well as many international operators in Mexico, Latin America, and Asia. Digicomm is a privately held company that offers a customer-centric work environment poised for continued growth. What we'll expect from you and what you'll be doing: Maintain strong internal and external customer relationships, ensuring updated information is provided in a timely manner Manage the Customer Service team email queue by converting appropriate emails to cases within our CRM, utilizing team knowledge and critical thinking to discern which team member should be tagged based upon the request, subject, and timing, and marking emails as addressed in the inbox Accurately categorize case by customer, merging related cases as needed Assist with CRM data management, including cleanup efforts to eliminate duplicate information and correct inaccurate account information, ensuring data accuracy and consistency Track orders and ensure successful final delivery, including providing product ETAs, packing lists, and proof of delivery to customers upon request Provide administrative assistance to our Customer Service leadership and team by managing ad-hoc requests and projects with strong time management, organization, and follow up skills Assist our quote upload team in all aspects of uploading daily quotes; confirming that all quotes get to our virtual assistant for upload, reconciling daily CS quotes confirming that all quotes are accounted for, resolving questions from the quote upload team, and verifying that all quotes were uploaded to the QDB tool, researching any items that failed Assist our front desk administrative team in receptionist duties such as using strong interpersonal skills to welcome clients and guests to our office and manage the Digicomm phone line Utilize strong problem-solving skills and cross-functional collaboration to achieve satisfactory resolutions to issues Respond to requests with a proactive and adaptable mindset, effectively prioritizing tasks and navigating competing demands to deliver timely and resourceful solutions Accurately document customer and company files to maintain data integrity Demonstrate a high sense of urgency and extreme attention to detail in all you do Other duties as assigned Digicomm International is committed to the full inclusion of all qualified individuals. As part of this commitment, we ensure that candidates and employees with disabilities are provided reasonable accommodations. Requirements: Authorization to work in the U.S. Associates or Bachelor's degree preferred but not required 2+ years professional business-to-business work experience in administration, customer service, or a related discipline Demonstrated ability to prioritize tasks effectively in a dynamic environment, balancing competing demands while maintaining a focus on high-quality outcomes Exceptionally customer-focused with advanced written and verbal communication skills. Advanced computer skills, specifically Microsoft Excel Exposure to Microsoft Dynamics, or a similar CRM, preferred but not required Willingness to remain flexible and adapt to change as we continue to grow as a company. Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws. What you can expect from us: This position offers a competitive compensation package including a base salary range of $45,000 - $55,000 per year and the opportunity to earn a quarterly bonus based on personal and team performance. The salary range will be commensurate with experience and qualifications. Digicomm also offers a comprehensive benefits package that includes: Employee medical coverage premiums paid in full by Digicomm Dental and vision plans 401(k) plan with employer match that is fully vested upon enrollment PTO- Paid time off Company-paid Life and AD&D insurance Company-paid Short and Long-term Disability Flexible Spending Account (FSA) Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA) Professional development opportunities and career pathing Monthly happy hours and teambuilding events Semi-annual company celebrations Digicomm International is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.

*** W2 Contract Only - No C2C - No 3rd Parties *** Customer Retention Specialist Contract Length: 6-month contract-to-hire Setting: Hybrid - Must report to the office at least 3 days a week but can work remotely otherwise. Overview: Responsible for ensuring high levels of customer retention and satisfaction. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts. Key Responsibilities: Customer Engagement: Make outbound messages or calls to understand and address reasons for potential discontinuation of services. Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction. Independent Decision-Making: Resolve customer needs independently and effectively. Customer Service Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service. Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Documentation: Maintain detailed records of customer interactions and activities in Salesforce. Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn. Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Content Development: Identify, create, and deliver content to support customer adoption and engagement needs. System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Required Skills and Experience: Customer Focus: Strong customer-centric and growth mindset. Retention Expertise: Experience in customer service and retention. Listening Skills: Excellent active listening and empathy to understand customer perspectives. Problem-solving: Strong analytical skills and a solution-oriented approach. Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely. Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels. Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor. Education and Experience: Educational Background: Associate's degree or equivalent. Professional Experience: 5+ years of practical experience in customer service and retention. Salesforce: Proficiency in using Salesforce to document and manage customer interactions. Additional Requirements: Language: Spanish speaker preferred. Top Skills: Customer Relationship Management: Proficiency in managing relationships with clients to enhance customer satisfaction and loyalty. This includes understanding customer needs, addressing concerns effectively, and maintaining regular communication to foster a positive ongoing relationship. Analytical Skills: Ability to analyze customer data, usage patterns, and feedback to identify trends and insights that can inform retention strategies. This includes using data to predict customer behaviors and developing targeted interventions to improve retention rates. Problem-Solving Skills: Expertise in identifying and resolving issues that may lead to customer dissatisfaction. This includes troubleshooting technical problems related to the software, as well as resolving broader service or billing issues that might impact customer retention.

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. 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Job Title: CUSTOMER SUPPORT REPRESENTATIVE ] Reports to: Customer Service Manager Schedule: 25 hours per week, Monday-Friday 9am-2pm MST Hourly Rate: $20.00 [C ompensation depends on experience, qualifications, location, and internal equity considerations] Benefits offered: Paid Time Off and 401(k) with employee match Position Summary Always Food Safe is a growing company looking for a part-time Customer Support Representative to respond to customer inquiries and assist with sales support. This is a team-focused position that will require effective communication with internal team members as well as relationship-building with customers and multiple-third party vendors. Essential Duties and Responsibilities Answer calls, assist with order placement, and achieve timely query resolution by following company standards and maintaining premium quality of services. Perform troubleshooting, asking questions to identify and understand customer issues. Complete and update a variety of record logs related to this position. Assist and guide customers through product and service offerings (including providing greater details regarding promotions and advertisements). Analyze the client's requirements and recommend products, plans, or services to match their needs. Facilitate sales of all products and services according to the customers' needs. Track potential customers by inputting data into Salesforce. Email potential business accounts as requested. Multi-task between multiple communication channels including phone (Vonage), email (Salesforce Cases), live chat (Salesforce Omni-Channel), and Microsoft Teams. Collaborate and build relationships virtually with outside customer service and sales, third-party vendors, and other organizations in a similar industry. Assist in small projects assigned by the manager, including but not limited to document translation and accreditation projects. Qualifications/Skills/Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two-year associate degree in communications, business, or a related field (preferred). Two years of experience in customer service supporting digital products. Exceptionally effective listening and verbal communication skills. Experience working with CRM systems (Salesforce experience is a plus). Proficient in Microsoft Office (Word, Excel, Outlook, and Teams). Bilingual, fluent in English and Spanish. Excellent multi-tasking skills will be essential for this role. Self-starter, comfortable working independently, with little supervision. Have the willingness to consultatively sell, to provide value-added solutions rather than commodities. Strong relationship management skills. Possess a strong work ethic. Headquartered in St. Paul, NCCO is a family-owned business that takes pride in their hard-working staff who are dedicated to providing exceptional customer service. NCCO is a parent company of Always Food Safe, which acquired AFS in 2016. With innovation as a top core value, NCCO and AFS foster an environment that embraces diversity, equity, and inclusion. As we continue our journey of growth, we celebrate the collective sum of individual life experiences, knowledge, self-expression, unique abilities, and talents that create our culture. Together we look forward to creating a bright future as we launch new product lines, marketing programs, and technologies to help end users provide stellar customer service and achieve their business goals. The Always Food Safe Company is an equal-opportunity employer. **********************

Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Denver, CO is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today! The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you. Minimum Requirements: Bachelor's degree preferred Previous client interaction in an office environment 5+ years of Financial Industry Experience Preferred CFP Preferred Life & Health paired with either a Series 65 or Series 7 & 66 combination This position requires that you possess the following skills: Analytical Self-Motivated Self-Directed Strong Interpersonal Communication Skills Highly Organizational Advanced Computer Skills Responsibilities Private Wealth Manager: Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck. Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators. E&O - Maintain active E&O insurance. Fiduciary - Act as a fiduciary for all fee-based clients. Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market. EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning. EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process. Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD. Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience. Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings. Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience. Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication. Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals. Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm. Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly. New Business Processor: Check and collect incoming requests from the in-tray and the new business tray. Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness. Enter and update new business information into the internal tracking system. Application preparation and new business processing for your assigned advisors. Scan & upload documents into client files in Citrix. Assist Advisors with application preparation and new business processing. Submit documents in their entirety to the Broker/Dealer for review and approval. Submit vendor documents to the vendor for review and approval. Ensure all Broker/Dealer and vendor outstanding requirements are satisfied. Confirm source of funds are received. Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc. Salesforce tracking daily on pending new business. All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe. Client Coordinator: Participate in daily check-in meetings, HIVE meetings, and WIG meetings. Aim to return all client calls and e-mails within 2 hours. Enter and update client and business information into our CRM. Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full) Check in with Advisors daily Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment. Call unbooked members, with a minimum target of 75% of members with their next appointment booked. Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked. Assist Advisors with account servicing forms. Record notes from every Registered Representatives and client conversation in Salesforce. Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods. Salary: $70K-$80K Monthly commission (uncapped) Benefits: 401k with automatic 3% contribution from company Pre-paid insurance (health, vision, dental, pharmaceutical) Paid holidays PTO Hours: Monday-Friday, 8am-5pm (in-office) Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Littleton, CO. Competitive salary [about $90K] Full Benefits. World Class National Manufacturer The purpose of the Regional Account Specialist Supervisor role is to manage a team of 6-10 Account Specialists, provide day-to-day direction of their activities and monitor their performance metrics; work with personnel from other departments to resolve critical and complex issues; develop and implement departmental procedures; and manage Account Specialists to ensure that World Class customer service is maintained. The Regional Account Specialist Supervisor is also responsible for managing and motivating Account Specialists to provide the highest level of customer service to both internal and external customers SUMMARY: Assess Advocates performance and provide timely feedback on development opportunities designed to enhance service quality and employee growth Conduct monthly one-on-one sessions with Account Specialists to review monthly service metrics and to provide performance feedback Monitor team and individual service metrics weekly and monthly If results are below target, develop and implement plans for improvement Provide weekly report of activities on the above to the Manager Prepare and deliver semi-annual performance evaluations; recommend annual salary increases and bonus amounts; and communicate to employees Work with Account Specialists to develop plans for continuous improvement through training and other career development opportunities Coach and motivate employees to succeed in current role Work with Manager to develop and execute disciplinary action when necessary. Hire and on-board new Account Specialists Provide timely direction to employees regarding operational issues as they arise and develop and implement ad hoc temporary processes and procedures What You Bring to The Team: BA degree or equivalent with minimum 3 years of experience. Prior experience leading or supervising employees preferred. Analytical and decision-making skills with the ability to think through complex issues Proficient in Microsoft Word, Excel, Outlook Software knowledge: DCS, SharePoint, SalesForce, CURE, SAP and Cisco phone system Knowledge of Accounts Receivable concepts for deduction resolution Product knowledge. Problem resolution and negotiation skills Listening skills. Relationship building skills with internal external customers Working knowledge of SAP or ERP systems Manages a staff of 6 - 10 salary employees, sets direction and deploys resources. Responsible for performance evaluations, pay reviews, hiring and terminating. Candidate Details: 2+ to 5 years experience/Seniority Level - Associate Management Experience Required - No/Minimum Education - Bachelor's Degree Screening Questions: Experience in SAP/Salesforce? What was their training approach with new employees? What types of problems did they encounter with employees, how did they manage them? What types of business problems did they encounter, how did they manage them? Ideal Candidate: - Needs to be local candidates in the area - Needs to be process focused - Needs to have strong leadership skills leading a team - Not just be sales experience in management- needs customer service prefer manufacturing experience - Need customer service management experience - SAP/ERP experience - B.S preferred CONTACT/SEND RESUME: Bill Marek - CEO ************ *********************** WWW.VPRECRUITERS.COM

Are you pumped up to jump on board as a Customer Service Superstar? Calling all high-spirited go-getters! We're in search of dynamic individuals to join our team and turbocharge our on-site campaigns for a massive social impact on behalf of our clients. Your adventure with us will include helping out with client concerns, solving customer queries like a pro, and mastering the art of juggling multiple tasks at once. We're on the lookout for the ultimate team player who thrives in the fast lane! Preferably, you've rocked the Customer Service, Hospitality, Fundraising, Events, or Restaurant scenes before, but don't sweat it if you haven't. You're the Picasso of organization and have a love affair with details. Your communication skills are so good they make carrier pigeons jealous. You've got a student mentality you're all about learning and growing while having a blast! Here's what you can look forward to: Warm Welcomes:Your warm and inviting demeanor will make everyone feel at home, fostering an atmosphere of generosity, happiness, and joy within our community. Flexible Schedule:We understand that schedules can vary, so we offer flexibility in your work schedule. Fun and Friendship:This job is a breeze when it comes to making new friends and spreading joy in your community. Training and Career Growth:We invest in your growth, providing training in advancing your career within our company. Celebration Central:We love celebrating and spreading happiness throughout our community. If you're ready to join our team dedicated to spreading happiness, apply now! Compensation details: 39000-59000 Yearly Salary PI0fea9d***********2-37183415

Our client is seeking an empathetic and detail-oriented Client Services Representative to support Advisors in delivering comprehensive financial planning services. This role requires a professional who is decisive, confident, and respected by colleagues and clients alike. The successful candidate will work closely with Advisors to ensure every step of the financial planning process is executed with precision and in accordance with the highest ethical and regulatory standards. This position is based in Broomfield, CO, with a hybrid work schedule of 3 in-office days per week (flexible on which days). Key Responsibilities: Collaborate with Advisors by collecting, inputting, and verifying data for financial plans. Assist in running financial scenarios and finalizing plans, ensuring timely and accurate completion. Maintain proactive client communication throughout the planning process. Liaise with investment, insurance, and service delivery teams to gather essential information for developing comprehensive financial plans. Work alongside Advisors to prepare meeting materials, including compliance-required account advice letters and detailed financial plans. Update client records and documentation in preparation for review meetings. Attend client meetings when requested to provide additional support and ensure thorough follow-up on action items. Prepare, verify, and process client forms, applications, and other documentation with meticulous attention to detail. Organize and maintain confidential client records in compliance with established records retention policies. Commit to ongoing learning to stay current with regulatory and Broker Dealer requirements. Qualifications: Strong interpersonal and empathetic communication skills, ensuring a client-first approach. Decisive, confident, and respected in professional settings. Excellent organizational skills with the ability to manage multiple tasks effectively. A solid understanding of financial planning processes; familiarity with regulatory compliance is an asset. Series 7 and Series 66 licenses are highly preferred. Compensation & Work Arrangement: Competitive base salary up to $75,000 (negotiable based on experience) plus a 5-10% bonus based on performance. Full-time position with a hybrid work schedule: 3 days in-office per week in Broomfield, CO, with flexible scheduling.

Be the heartbeat of our team! Premier Heating and Air is on the hunt for a rockstar Customer Service Representative to bring energy, organization, and top-tier service to our fast-growing company! This is an on-site role working from our office in Greenwood Village. What's In It For You: Competitive Pay: $20-$25/hour DOE plus commission-your earning potential is in your hands! Bonuses and Incentives: Get rewarded for meeting goals. Generous Time Off: Work-life balance matters to us. Career Growth Opportunities: Build a future with one of Colorado's top HVAC companies. Team Culture: Join a fun, supportive, and energetic team that feels like family. Comprehensive Benefits: Competitive packages and 401(k) matching up to 3%. How You Stand Out: Education: High school diploma required; an associate degree is a plus! Experience: Appointment setting and customer service experience is essential. Familiarity with ServiceTitan or similar CRM software is a bonus! Skills: Must be proficient in Google Suite and comfortable working in a fast-paced environment. Your Role In Action: Call Management: Handle incoming customer calls with professionalism and a positive attitude. Scheduling: Manage appointments efficiently to keep our operations running smoothly. Customer Support: Provide excellent service to both new and returning customers, ensuring a seamless experience. Collaboration: Work closely with the team to meet company goals and uphold our commitment to exceptional service. Why We Are Amazing: At Premier Heating and Air, we're not just another HVAC company-we're a community of passionate professionals dedicated to excellence. As a leader in the Denver metro area, we've built a reputation for delivering top-notch heating and cooling solutions, all while creating exceptional customer experiences. What makes us stand out? It's simple: our team! We believe in fostering a supportive and fun work environment where every individual is valued and has the opportunity to grow. From exciting company activities to career development opportunities, we invest in our people because they're the heart of our success. When you join Premier Heating and Air, you're not just joining a company-you're becoming part of a family that values innovation, integrity, and a shared commitment to being the best in the business. Ready to turn up the heat on your career? Don't let this opportunity cool off! APPLY NOW!

We are partnered with a family-owned business that delivers top-quality plumbing, heating, electrical repairs and upgrades throughout the Denver Metro area. Our client remains committed to a small business approach, treating every customer with the best in customer service. From minor repairs to complex upgrades, they handle all household needs with professionalism and expertise. Their mission is to provide reliable, high-quality home services while maintaining a personal touch. The Customer Service Representative will serve as an important member of the team- ensuring all customers receive outstanding customer service. This role involves answering inbound calls to assess customer needs, scheduling service jobs, and making outbound calls to expand company membership. This is an in-office role based in Golden, CO. REWARDS Competitive hourly pay of $18/hour Opportunity to work in a dynamic, customer-focused environment Unlimited earning potential with commission opportunities Performance-based bonuses that reward top achievers for exceeding goals REQUIREMENTS High school diploma or equivalent Strong written and verbal communication skills Excellent phone etiquette, active listening, and customer service skills Ability to multi-task, prioritize, and manage time effectively Willingness to undergo background and drug tests in accordance with state and federal law Reliable mode of transportation to commute to the office RESPONSIBILITIES Answer inbound calls from prospective and current customers with professionalism and efficiency Manage and schedule customer appointments accurately and efficiently Make proactive outbound warm calls to existing customers to schedule services and promote offerings Educate customers on services, promotions, and options to enhance their experience Address customer inquiries, provide solutions, and escalate concerns as needed Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodation. We value diversity and encourage individuals from all backgrounds and experiences to apply

A proactive Customer Service Representative eager to assist, support, and resolve customer issues, making informed decisions in a fast-paced team environment. Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry? We're seeking ambitious Customer Service Representatives to join our US team. This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture. Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are. Join our Customer Service team at our new US headquarters in downtown Denver! This full-time position requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays. We're committed to training and developing our staff, ensuring your success is our success, prioritizing your career growth and our culture of internal mobility. Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, on-site fitness facilities, and more. Preferred Skills, Qualifications, and Experience Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Maintain compliance with individual licensing requirements according to regulations. Main Responsibilities Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************

Staffing Now, a division of SNI Companies , has an immediate opening for a full-time customer service position working in a professional office environment. Our client works with 2,500 government clients nationwide providing services to the collection of delinquent receivables. A summary of responsibilities include: Handling inbound and outbound phone calls taking payment information, arranging payments and updating account information Assisting with escalated calls if adjustments or credit need to be made to the account Provide support with other administrative tasks as assigned Qualifications: Must be bilingual in either Spanish or Portuguese 1+ years of customer service experience, call center experience is a plus Excellent communication skills verbal and written Basic to intermediate technical skills Compensation and Benefits: The compensation for this position starts at $20.00 an hour. Insurance, and other benefit options that are offered include: Medical, Dental and Vision Disability Insurance Supplemental Life Insurance Health Savings Account (HSA) Fixed Indemnity Plans Voluntary Benefits Other Terms: Contract to hire Work Schedule: 11:00 am to 8:00 pm (Monday - Thursday); 9:00 am to 6:00 pm (Friday) + working 1 Saturday a month (1/2 day)

Our client is an industrial technology company that concentrates on helping the world work better. Their technology enables jobs to be done more precisely and accurately so that people can build, construct, grow, and move the things they need to live and develop future communities. The Digital Retention Specialist ensures high customer retention and satisfaction levels. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts. Compensation: $24.50/hr Availability: Monday - Friday, 8am - 5pm. This role is a contract role set to last 5 months. Job Duties: Send outbound messages or calls to understand and address the reasons for the potential discontinuation of services. Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction. Independent Decision-Making: Resolve customer needs independently and effectively. Customer Service Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service. Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points. Documentation: Maintain detailed records of customer interactions and activities in Salesforce. Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn. Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience. Content Development: Identify, create, and deliver content to support customer adoption and engagement needs. System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness. Qualifications: Bilingual English/Spanish skills are a bonus Customer Focus: Strong customer-centric and growth mindset. Retention Expertise: Experience in customer service and retention. Listening Skills: Excellent active listening and empathy to understand customer perspectives. Problem-solving: Strong analytical skills and a solution-oriented approach. Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships. Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment. Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely. Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels. Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor. CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .

We are seeking an experienced Electrical Engineering Team Supervisor to lead the planning, design, construction, operations, and maintenance of electrical distribution systems for our clients. This role involves overseeing a team of engineers and managing the technical aspects of power distribution and substation projects. Key Responsibilities: Lead and manage a team in the design and development of sub-transmission systems, substations, switching stations, and commercial/industrial power distribution systems. Ensure compliance with customer standards, industry codes, and technical specifications through project deliverables and technical reviews. Develop design alternatives, engineering calculations, and cost estimates for system improvements in substations and distribution systems. Act as the Technical Engineer for project deliverables, providing technical reviews and guidance for the engineering team. Provide support during the execution phase of projects, including answering RFIs and offering technical input on construction cost estimates and schedules. Build and maintain strong client relationships, serving as the primary technical interface during project execution. Conduct site surveys and pre-construction job walks to support project engineering and design efforts. Mentor junior engineers and provide guidance to develop their technical skills and careers. Stay updated on power system modeling, protection philosophies, and schemes to support the team and project objectives. Required Qualifications: Bachelor of Science in Electrical Engineering (BSEE) from an accredited university, with an emphasis in power systems preferred. Professional Engineer (PE) License required. 8+ years of experience in the electric utility industry with a focus on medium-voltage electrical substations and distribution systems. Expertise in power system analysis (ETAP or similar software), distribution system modeling, and protective device coordination. Proficiency in preparing technical documentation such as drawings, specifications, and reports. Strong experience in preparing and managing construction project schedules (MS Project experience preferred). Exceptional analytical, organizational, and multitasking abilities. Excellent written and verbal communication skills and strong interpersonal abilities. Other Requirements: U.S. citizenship is required. Valid driver's license required. Ability to obtain Military Base Security Access Clearance.

Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned). NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed. Responsibilities CUSTOMER SERVICE · Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. MAIL/PACKAGES/POUCHES · Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations. · Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable). · Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames. · Log outgoing and incoming items as required and review for accuracy/completeness. · In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery. SUPPLIES/COPYING/FAXING/ADMINISTRATION · Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers). · Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc. · Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs. · May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings. · Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary. · Perform other administrative duties from inserting, copying and photocopying to faxing as needed. · Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site. May possibly perform any of the following functions at the direction of the Site Manager: · Set up and maintain client's kitchen areas and conference rooms, order food and make coffee. · Provide reception work such as answering telephones, taking messages and greeting visitors. · Move boxes, supplies or furniture; replace light bulbs. · May be requested to perform document scanning. · Prepare outgoing items for shipping. · Additional responsibilities that other employees at that site do not perform. May prepare reports in order to measure productivity and prepare billing charges. Qualifications • High school diploma or equivalent • 1-3 years' experience working in a mailroom or professional office environment. • Capable of performing the basic job functions under general direction. • Basic knowledge of metering, weighting, logging and other shipping procedures. • Basic computer skills required. • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction. • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments. • Contacts may occasionally be outside own department. • Contacts involve the exchange of information or data requiring some explanation or interpretation. • Excellent customer service, professional attitude and appearance are a must • Ability to work overtime & meet deadlines • Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically. PHYSICAL DEMANDS/ WORKING CONDITIONS • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing. • May lift and/or move up to 50lbs. • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested • Good organizational skills What We Offer: Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! Come Join Our Team!

Wanco Inc. is seeking Inside Sales in our Arvada, CO production facility. Duties include selling parts, processing documents, assisting with repair and warranty requests, telephone support, and overall customer service. Possesses knowledge of the product lines both current and historical, to serve customer issues and parts needs best. Determine the best method to resolve problems to ensure customer satisfaction. Answer customers' questions regarding parts, prices, and availability. Meet all sales objectives and handle all aspects of completing parts sales including paperwork. Respond to customers' inquiries or questions. Follow up, either verbally or in writing, to ensure customer satisfaction. Key Responsibilities: Understanding client needs and offer solutions and support. Presenting and delivering information to clients. Processing parts orders, warranty claims and repairs in a timely manner. Communicate the progress of parts orders and repairs with customers. Answering and following up with customers on various requests. Assisting the outside sales team with any requests. Maintaining a CRM database of prospective client information. Qualifications/ Skills: Comfortable talking to new people daily. Ability to work in a fast-paced environment. Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers. Persuasive and goal-oriented. Possesses an energetic, outgoing, and friendly demeanor. Self-motivated and self-directed. Able to multitask, prioritize, and manage time efficiently. Tenacity to handle rejection and continue on with a positive attitude when reaching the next potential client. Ability to work independently or as an active member of a team. Previous experience in an outbound call center or inside sales experience preferred. Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred. High school degree or equivalent. Physical Requirements: Mobility to work in a factory and warehouse setting, including using standard office equipment, including a computer. Comfortable working indirectly in a manufacturing facility and adhering to PPE requirements. Reporting: This position reports to the Managing Marketing Coordinator head and has no direct reports. Salary Range: $22 - $27, No Commission Benefits: Insurance (Medical, Dental, Life, 401k). Paid time off and holidays. Eligible to participate in Wanco's standard benefits package.

Denver, CO Full Time M-F 9:30 AM - 5:30 PM We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients- processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL's proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation -attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor's degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun' culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society - We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit · 80% covered Medical Insurance & 80% covered Dental & Vision insurance

As a leader in the transportation, marine, construction, and land development industries, Collins offers an interesting and varied mix of projects and great career advancement opportunities. Large enough to provide a broad range of experiences but small enough to retain a flexible environment. Collins Engineers has an exciting opportunity for an experienced Bridge Inspection-Team Leader for our New Mexico and Denver, CO, inspection projects. This person will act as the project manager on moderately complex inspection projects with little oversight. This is a great opportunity for a team leader wanting to advance into project management! This candidate preferably will be in Albuquerque or Santa Fe, but anywhere in New Mexico will be considered. Typical Duties and Responsibilities: Lead inspection teams and assist in successful completion of inspection/design projects. Supervise above-water and underwater bridge and ancillary design, inspection, and evaluations. Field work required, which could include nights and weekends. Review, analyze, and provide recommendations on field and/or design issues or adaptations. Assist in proposal preparation. Prepare and monitor project budgets. Prepare project schedules and timely completion of projects. Perform moderately difficult engineering computations and estimates in designing engineering projects. Prepare complete engineering plans or reports. Direct and supervises the work of entry-level engineers, technicians, drafters, and administrative staff. Coach field staff on the purpose and processes of inspections and inspection techniques. Make independent decisions within a general framework. Use computer-assisted engineering and design software and equipment to prepare engineering and design documents. Other duties may be assigned. Qualifications Education and/or Experience: Bachelor's degree and/or master's degree in civil engineering from an accredited four-year university or a minimum of 4 to 5 years of bridge or ancillary structure inspection experience. Must have passed the NHI/FHWA Safety Inspection of In-Service Bridges course. NHI Fracture Critical Course preferred. SPRAT certification a plus. Experience with NDT and fracture critical inspections preferred. Must have experience in AutoCAD, MicroStation, and Deltek. Engineer-in-training (E.I.T.) certification required. Professional engineer (P.E.) certification preferred, or the ability to obtain certification within a year. NICET certification preferred. Valid driver's license. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to walk, sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee may be required to lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. While in the field, the employee may be required to walk in rugged conditions, work in adverse weather conditions, and stand up to eight hours or more at a time.