Customer service supervisor jobs in Grand Island, NE - 143 jobs
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Truck Service Advisor I
Travelcenters of America 4.5
Customer service supervisor job in Alda, NE
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Job Summary
Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Ensure the cleanliness of service counters, showroom, and customer restrooms
Maintain the safety of both our customers and team members
What we'd like to see:
A dedicated individual who works well with others and is excited to be part of our team!
High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customerservice experience; experience in repair or parts shop preferred
Presents self in a professional manner to customers, management, and coworkers.
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license
With us, you'll enjoy:
Competitive wages
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit *************************************************************
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Disclaimer
This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
$35k-40k yearly est. 5d ago
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Customer Service Representative/Sales Associate
Premier Rental Purchase of Nebraska
Customer service supervisor job in Hastings, NE
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Training & development
Vision insurance
General Purpose:
Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customers residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.
Responsible for safeguarding all monies collected while in the field.
Responsible for the proper care and movement of all merchandise in transport.
Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customers residence promptly.
Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
Answers the phone by the second ring in a pleasant and professional manner.
Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.
Carefully check rental (lease) returns and promptly refurbish to like new condition.
Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
Handles customerservice issues in a professional manner.
Other Duties:
Responsible for cleanliness of the backroom and the assigned company vehicle.
Responsible for helping receive new merchandise.
Additional duties, as time permits include:
Take customer order forms for the customers.
Verify customer order forms
Commit to achieving customer and revenue growth
Assist in store cleaning
Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
High school diploma, GED, or equivalent work experience.
Must have a valid drivers license and a good driving record.
Must have DOT certification (if required by law in your state).
Must complete the training program and have one year of experience in a job requiring customer contact.
Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
Ability to understand oral and written instructions.
Ability to read, write and perform arithmetic functions quickly and accurately.
Ability to reason and make independent decisions.
Ability to manage situations with customers and associates.
After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates.
$27k-36k yearly est. 18d ago
Customer Service Representative/Sales Associate
Premier Rental Purchase
Customer service supervisor job in Hastings, NE
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Paid time off
Parental leave
Training & development
Vision insurance
General Purpose:
Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
Responsible for making all deliveries, service calls, retrievals, and relocations in a timely and professional manner.
Responsible for safeguarding all monies collected while in the field.
Responsible for the proper care and movement of all merchandise in transport.
Maintain rented or leased units by making minor repairs when necessary or if major repairs are needed to transport the merchandise to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
Reviews delivery spreadsheet to be sure item, model and serial numbers match the item going out on the Rental (lease) Agreement and that is being delivered.
Answers the phone by the second ring in a pleasant and professional manner.
Retrieve merchandise to be returned to store stock and relocate merchandise if the customer moves.
Carefully check rental (lease) returns and promptly refurbish to “like new” condition.
Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
Handles customerservice issues in a professional manner.
Other Duties:
Responsible for cleanliness of the backroom and the assigned company vehicle.
Responsible for helping receive new merchandise.
Additional duties, as time permits include:
Take customer order forms for the customers.
Verify customer order forms
Commit to achieving customer and revenue growth
Assist in store cleaning
Assists the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
High school diploma, GED, or equivalent work experience.
Must have a valid driver's license and a good driving record.
Must have DOT certification (if required by law in your state).
Must complete the training program and have one year of experience in a job requiring customer contact.
Must be able to lift and carry loads up to seventy-five (75) pounds.
Required Skills:
A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
Ability to understand oral and written instructions.
Ability to read, write and perform arithmetic functions quickly and accurately.
Ability to reason and make independent decisions.
Ability to manage situations with customers and associates.
After training, working knowledge of all products in the inventory.
Efforts, Demands, and Conditions:
Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes. Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.
Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
Required to use a hand truck to move merchandise.
Work is normally performed in the store, in the field, and in customers' homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel. Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.
Attending company or Premier Corp, Training Sessions may be necessary.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates. Compensation: $17.00 per hour
Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:
Respect, Listen, and Respond
Compassion with Accountability
Integrity Above All
Together We Succeed
As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.
I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$17 hourly Auto-Apply 60d+ ago
PT Package Center Supervisor
United Parcel Service 4.6
Customer service supervisor job in Grand Island, NE
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customerservice, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.
Responsibilities:
Develops and maintains good working relationships with employees, management, and customers.
Facilitates training with new and current employees.
Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements.
Manages department resources to ensure maximum output, accuracy, and efficiency at all times.
Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.
Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
Ensures all employees adhere to safety policies and procedures at all times.
Qualifications:
Bachelor's Degree or International equivalent - Preferred
Ability to lift 70 lbs./32 kgs.
Availability to work flexible shift hours, up to 5 days per week
Strong oral and written communication skills
Working knowledge of Microsoft Office
Ability to work in a fast-paced warehouse environment
Management experience - Preferred
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
$41k-50k yearly est. 60d+ ago
Part Time - Customer Service
Mark Porter-Farmers Insurance Agency
Customer service supervisor job in Grand Island, NE
Job Description
Are you looking for an opportunity to put your skills to better use?
Mark Porter-Farmers Insurance Agency in GRAND ISLAND, Nebraska, is looking for a positive, enthusiastic individual to join our outstanding team as a Part-Time Insurance CustomerService Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.
No Previous Insurance Experience? No problem!
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Flexible Schedule
Evenings Off
Mon-Fri Schedule
Responsibilities
Handle all incoming claim calls from customers and follow-up.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
Requirements
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Confident, self-starter who works well independently.
Must have ability to multi-task.
A Property & Casualty license is preferred but will train good individual.
Professional phone etiquette.
Great CustomerService Skills.
No insurance experience required but must be willing to learn
$29k-39k yearly est. 8d ago
Customer Service
Essential Personnel
Customer service supervisor job in Grand Island, NE
Do you enjoy working with people? Essential Personnel is seeking candidates to fill a CustomerService Representative position at a company in Grand Island. An ideal candidate should enjoy working with the public, be able to work independently, and have a great attendance record.
Requirements for CustomerService Representative:
Computer experience
Able to follow instructions
Self-Motivated
Customerservice
Willingness to learn
Responsibilities for CustomerService Representative:
Advertising services to potential clients
Answering client questions
Customerservice
Data entry
Benefits of Press Operator
Commission and bonus's
On the job training
Positive work environment
While Working for Essential Personnel:
Weekly pay- direct deposit
Holiday Bonus paid to eligible employees
Health insurance
Vision Insurance
Dental Insurance
Additional Info:
Interested candidates, call immediately at (308) 381-4400, submit your resume by clicking on the following link: http://www.essentialpersonnel.com/submit-resume, or click the apply button to complete our application. Email your resume to grandisland@essentialpersonnel.com.
Essential Personnel employment consultants are experts at providing staffing solutions to meet each company and job seeker s unique needs. We specialize in the fields of industrial, technical, professional, executive and clerical, mortgage, human resources, information technology and accounting. We staff for temporary, temp-to-hire, permanent placement and executive search.
We focus on matching people with positions that are rewarding, well paying, and a great fit for your personality, skills and goals. We are always seeking hard-working candidates who are looking to advance their career.
INDGIB
$29k-39k yearly est. 5d ago
Service Advisor - Kearney Location
Midway Auto 3.8
Customer service supervisor job in Grand Island, NE
Job Description
Service Advisor - Kearney Location
Work Location: Kearney, NE | $48,000-$100,000 per year | Full-Time
Midway Auto is hiring a Service Advisor for our Kearney, NE dealership, marketing to candidates in Grand Island. This role offers a Monday-Friday schedule, no weekends, commission potential, and ongoing career growth opportunities.
What We Offer
$48,000-$100,000 annual earnings with commission potential
Climate-controlled facility with A/C
401(k) with match, health insurance, paid time off, employee discounts
Supportive team culture and training for advancement
What You'll Do
Welcome customers and deliver excellent service
Advise on routine maintenance and vehicle service needs
Prepare repair orders accurately with labor and cost estimates
Review inspections and make recommendations
Serve as the primary customer contact during service
What We're Looking For
Strong computer and communication skills
Valid driver's license
Detail-oriented, collaborative, customer-focused
Prior sales, retail, or customer-facing experience encouraged
Apply today. Personality assessment link sent by email after application.
Schedule: Monday-Friday | Full-Time | In-Person (Kearney, NE) | No weekends
#hc219001
$48k-100k yearly 6d ago
Center Supervisor
Join Parachute
Customer service supervisor job in Grand Island, NE
Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity.
What You'll Do
As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic)
Travel: May include short-term travel for training or support at other centers
Key Responsibilities
Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals.
Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.).
Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior.
Donor Experience: Have an eye on the end-to-end donor experience.
Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customerservice standards.
Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations.
Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed.
Required Qualifications
High school diploma, GED equivalent, or higher education
1+ years of experience in supervisory roles
Ability to lift 50 lbs and stand or walk for extended periods
Ability to work flexible hours including evenings, weekends, and holidays
Who You Are
A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases.
Who You Are Not
Someone who isn't excited to get their hands dirty
- while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed.
Someone who doesn't thrive in an environment of continuous change -
we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
Someone who wants to clock in and clock out.
We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.
Why Join Parachute?
Competitive pay + monthly bonus potential
Significant career growth opportunities in a fast-scaling environment
Medical, dental, and vision insurance
Paid time off and company holidays
$21 hourly 17d ago
Service Advisor
Grand Island Motor Company 4.1
Customer service supervisor job in Grand Island, NE
As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customerservice. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customerservice, retail sales, restaurant industry or hospitality.
Benefits
401K Plan
Medical and Dental
PTO
Flexible work schedule
Responsibilities
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure that the daily inventory of technicians' time is consistently sold to servicecustomers.
Distribute work between technicians efficiently
REQUIREMENTS:
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$34k-42k yearly est. Auto-Apply 60d+ ago
Service Manager
AKRS Equipment
Customer service supervisor job in Central City, NE
AKRS Perks: * Industry Leading Wages * Outstanding Bonus Potential * Great Company Culture * Company Matching 401(K) * Comprehensive Insurance Plans * Generous Paid Time Off * AKRS Fitness Funds * And So Much More We are looking for a Service Manager to join our team at our Central City location.
Responsibilities:
* Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
* Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
* Hire, train and develop technicians
* Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
* Grow Service Department and increase shop demand
* Review work orders for completeness and accuracy prior to customer billing
Requirements:
* 5+ years of experience with John Deere and competitive products
* Ability to professionally lead and motivate others; prior management experience preferred
* Strong interpersonal skills
* Strong written communication skills
* Ability to analyze and interpret financial reports
* Associates degree or equivalent experience require
Start your Road to Success at AKRS Equipment by applying through the career site at ************ today!
EOE
#LI-AKRS
$44k-73k yearly est. 37d ago
Lead Supported Services Professional- Kearney
Hands of Heartland
Customer service supervisor job in Kearney, NE
Job Description
Join Our Team at Hands of Heartland - Where People Come First
At Hands of Heartland, we believe that individuals with developmental disabilities are people first. We always place the person before the program, striving each day to live out the message our name represents.
We're excited to be expanding our in-home services and are looking for compassionate, dependable individuals who are passionate about making a difference in the lives of others. We are currently hiring a Lead Supported Services Professional in Kearney, NE to join our growing team.
What You'll Do
As a Lead Supported Services Professional, you'll work directly with individuals with developmental disabilities in both in-home and community settings. You'll support individuals in achieving their goals and living meaningful lives by assisting with daily living activities and skill development.
Professionalism is essential, as you'll be entering the homes of those we support. In addition to direct support, this leadership role includes responsibilities such as scheduling and billing.
Hours
Evening shifts with every other weekend required. Ability to flex hours is not a requirement although preferred as some hours may vary based on individual's needs.
What We're Looking For
Key Skills:
Ability to work independently in a fast-paced, team-oriented environment
Flexible and adaptable to change
Strong communication skills
Commitment to supporting and empowering others
Attention to detail and accurate documentation
Ideal Traits:
Empathetic
Patient
Understanding
Compassionate
Respectful
Dependable
Sound judgment
Adaptable
Requirements
Must be at least 18 years old
Must have a valid driver's license and reliable transportation
Must be able to pass all background checks
Experience is preferred although not required. We will train the right candidate!
Compensation & Benefits
Pay range: $17-19 per hour. We pay more for direct experience.
Candidates with prior experience and a valid CNA license are eligible for higher compensation based on qualifications
Mileage reimbursement and incentive programs available
Total Rewards package includes but is not limited to the following:
Tuition Reimbursement
Dental and Vision Insurance
Health Insurance Reimbursement Offered
401k
Plus, many more benefits!
If you're ready to build a meaningful career and make a lasting impact in your community, we would love to hear from you. Apply today and become part of the Hands of Heartland family!
$17-19 hourly 7d ago
Customer Service/Production Associate
Goodwill Industries of Greater Nebraska 3.1
Customer service supervisor job in Grand Island, NE
GENERAL DESCRIPTION: Assist customers and perform such tasks as necessary for successful/efficient operation of store including but not limited to the preparation of product for sale, movement of product to sales floor and then to recycling as appropriate, cashiering, and providing excellent customerservice.
ESSENTIAL JOB FUNCTIONS: (NOTE: Qualified persons with disabilities are encouraged to apply. Reasonable accommodation will be made.)
Sort, containerize, label and/or otherwise prepare donated items for sale either in the store or via e-commerce, or possible eventual recycling.
Salvage product according to procedure and complete corresponding documentation.
Accurately check out customers and complete sales transactions at the cash register.
Be able to maintain store, including opening and closing when requested by store manager.
Keep store and surrounding area in a clean and pleasing appearance/condition with consideration for safety factors involving company employees, donors and the general public.
Timely arrival at the workplace and consistent attendance as arranged by the Manager.
Maintain a positive image in the community while developing and maintaining an excellent rapport with customers, donors, and other guests of Goodwill Industries of Greater Nebraska.
Provide excellent customerservice
Inform customers of seasonal and permanent promotions (i.e. monthly coupons, in-store Specials, etc.) and ask every customer who purchases items, if they would like to round-up their purchase.
Follow safety rules and all agency policies and procedures.
Document incidents/accidents, supply requirements and other situations as may be required by supervisor. Report information in a timely manner. Maintain necessary paperwork.
Perform work activities in conformance to Goodwill Values Statement which includes thevalues of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
Other duties as assigned
Qualifications
EDUCATION, TRAINING AND EXPERIENCE:
Experience in a position which requires the providing of excellent customerservice desirable
Previous experience in operating a cash register is desirable
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation.
Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
The ability to stand/walk a majority of the work day.
Visual acuity, depth perception and field of vision within normal range.
Have the physical stamina to lift, carry, push, and pull objects weighing up to 50#, frequently up to 25 #.
MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to follow directions of supervisor.
Ability to deal with people in an efficient manner.
Ability to meet, interact, and cooperate with other workers in a pleasant and friendly manner.
Ability to accurately count money and perform cash register functions.
$20k-26k yearly est. 16d ago
Pizza Hut Customer Service
Pizza Hut 4.1
Customer service supervisor job in Kearney, NE
CustomerService Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Benefits
50% off regular menu price up to $14.00 per day while on duty
25% off regular menu price when off duty
A recognition program
401K after 1 year and must be age 18
Free GED program
Health Insurance for all employees working over 30 hours per week after required waiting period
Vacation for all employees working over 35 hours per week after 1 year of service
Free Shirt, Hat and Apron
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Must be at least 16 years old
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Requirements
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
The good news is that your training will teach you everything you need to know to succeed on the job.
Additional Information
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job, with an innovative company, look no further than Pizza Hut. Apply today!
$21k-27k yearly est. 60d+ ago
OR Manager/Surgical Service Manager
Elitecare Medical Staffing 4.0
Customer service supervisor job in Kearney, NE
Job Title: OR Manager/Surgical Service ManagerLocation: Kearney, NEDepartment/Unit: Surgical ServicesSalary: $75,000 - $125,000 (commensurate with experience) Job Summary:EliteCare Medical Staffing is seeking a dedicated and experienced OR Manager/Surgical Service Manager to lead our Surgical Services team in Kearney, NE. The ideal candidate will have a minimum of 5 years of experience in the operating room (OR) and at least 2 years of supervisory experience. This role requires strong leadership skills to ensure high-quality patient care and operational efficiency.
Key Responsibilities:
Lead, manage, and evaluate staff across the OR, Endoscopy, and Sterile Processing Departments.
Ensure compliance with all relevant regulations and standards of care.
Collaborate with surgeons, anesthesiologists, and nursing staff to coordinate surgical services.
Oversee scheduling, staffing, and resource allocation to optimize department performance.
Implement and monitor quality improvement initiatives to enhance patient care.
Conduct regular performance evaluations and provide ongoing training and development for staff.
Maintain current knowledge of industry trends, equipment, and best practices.
Manage departmental budgets and financial performance.
Qualifications:
Bachelor's degree in Nursing or related field required.
Minimum of 5 years of experience in the OR.
At least 2 years of supervisory experience in a surgical setting.
Current certifications in ACLS, BLS, and PALS.
Strong leadership and communication skills.
Ability to work effectively in a fast-paced environment.
Why Join Us?If you are passionate about providing high-quality surgical services and are looking for an opportunity to grow in a supportive environment, we encourage you to apply! Join our dedicated team at EliteCare Medical Staffing and make a difference in the lives of our patients.
$38k-51k yearly est. 60d+ ago
Team Lead, Petsense
Tractor Supply Company 4.2
Customer service supervisor job in Grand Island, NE
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
**Essential Duties and Responsibilities (Min 5%)**
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
+ Take the initiative to support selling initiatives (TEAM):
+ Thank the Customer
+ Engage with the customer and/or pet
+ Advise products or services
+ Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
+ Execute assigned basic, promotional, and seasonal merchandising activities.
+ Perform Opening/Closing procedures.
+ Transport and make deposits to bank.
+ Assess store conditions and assign duties.
+ Organize and prioritize workflow through the use of the daily planner.
+ Recovery of merchandise.
+ Participate in mandatory freight process.
+ Perform regular and promotional price change activities.
+ Resolve customer complaints/issues and ensure the customer has a positive experience.
+ Adhere to loss prevention standards and respond to any alarm calls as needed.
+ Communicate with Team Members on job functions, responsibilities and financial goals.
+ Operate cash register/computer supervising cash handling procedures.
+ Assist Team Members on appropriate application of policies and procedures.
+ Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
+ Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
**Required Qualifications**
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
**Preferred knowledge, skills or abilities**
+ Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
+ Basic computer skills.
+ Ability to perform and execute principle responsibilities of Team Members.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
**Physical Requirements**
+ This position is non-sedentary.
+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
+ It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
+ Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
+ Ability to move throughout the store for an entire shift.
+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ Ability to process information / merchandise through the point-of-sale system.
+ Ability to handle and be in contact with birds/poultry.
+ Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
+ Ability to successfully complete all required training and certification.
+ Ability to travel as required in support of district needs.
+ Ability to drive or operate a vehicle for business needs.
+ Lifting 50+ pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here (**************************************************************************
**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
Learn More
**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
Join Our Talent Community
**Nearest Major Market:** Grand Island
$34k-46k yearly est. 60d+ ago
Team Lead
Planet Fitness-PF Baseline Fitness
Customer service supervisor job in Kearney, NE
Job DescriptionJob Title: Team Lead Reports to: Club Manager Status: Full Time/Supervisor/Non-Exempt Responsible for assisting in the oversight of gym operations to ensure positive member experience. Essential Duties and Responsibilities
Assist in training and developing staff.
Assist in member service oversight making sure all staff provide great customer experience.
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls.
Assist in member check-ins, sign-ups, cancellations, and updating member account information.
Great/meet potential members and provide gym tour.
Assist to facilitate member service issues and questions.
Assist with team member management and provide backup support to Club Manager as needed.
Ensuring adherence to all company policies and procedures.
Help create and maintain a positive image for the club.
Assist overseeing cleanliness and appearance of gym.
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
Assist in ordering supplies, keeping inventory and tracking reports as needed.
Essential Behavior Requirements
CustomerService: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to maintain timely communication with team members and supervisors to increase productivity and to prevent misunderstandings or disagreements from arising.
Minimum Qualifications
Honesty and good work ethic
Strong customerservice skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$37k-71k yearly est. 27d ago
Service Manager
AKRS Equipment
Customer service supervisor job in Ravenna, NE
AKRS Perks:
Industry Leading Wages
Outstanding Bonus Potential
Great Company Culture
Company Matching 401(K)
Comprehensive Insurance Plans
Generous Paid Time Off
AKRS Fitness Funds
And So Much More
We are looking for a Service Manager to join our team at our Ravenna location.
Responsibilities:
Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
Hire, train and develop technicians
Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
Grow Service Department and increase shop demand
Review work orders for completeness and accuracy prior to customer billing
Requirements:
5+ years of experience with John Deere and competitive products
Ability to professionally lead and motivate others; prior management experience preferred
Strong interpersonal skills
Strong written communication skills
Ability to analyze and interpret financial reports
Associates degree or equivalent experience require
Start your Road to Success at AKRS Equipment by applying through the career site at ************ today!
EOE
#LI-AKRS
$44k-73k yearly est. 60d+ ago
Service Advisor
Midway Auto 3.8
Customer service supervisor job in Kearney, NE
Job Description
Service Advisor Kearney, NE | $48,000 - $100,000 per year | Full-Time
Midway Auto Dealerships has been serving Nebraska drivers since 1919 - family-owned, locally trusted, and committed to creating remarkable experiences for our customers. We're growing our Service Team and looking for energetic, tech-savvy individuals who enjoy working with people both in person and over the phone.
Schedule: Monday-Friday | Full-Time | In-Person |
No weekends
Highlights:
Earn $48,000 - $100,000 annually with strong commission potential
Monday-Friday schedule - enjoy your weekends free
Comfortable, climate-controlled facility with A/C
Supportive team culture with ongoing training and career growth
Benefits include 401(k) match, health insurance, paid time off, and employee discounts
What You'll Do:
Welcome guests and deliver an outstanding customer experience
Advise customers on routine maintenance and service needs
Prepare repair orders with accurate time, cost, and labor estimates
Review inspection results and recommend next steps
Serve as the customer's main point of contact while their vehicle is in service
Qualifications:
Strong computer and communication skills
Valid driver's license with clean driving record (required)
Detail-oriented, collaborative, and customer-focused
Previous experience in sales, retail, account management, or other customer-facing roles encouraged to apply
Why Midway Auto?
At Midway, you'll find a team that works hard, has fun, and values what makes you unique. We also proudly support our community through St. Jude's, Make-A-Wish, local schools, and more.
Apply today. After your initial application, you'll receive a link to complete our short personality test by email.
#hc198085
$48k-100k yearly 7d ago
Customer Service/Production Associate
Goodwill Industries of Greater Nebraska 3.1
Customer service supervisor job in Kearney, NE
GENERAL DESCRIPTION: Assist customers and perform such tasks as necessary for successful/efficient operation of store including but not limited to the preparation of product for sale, movement of product to sales floor and then to recycling as appropriate, cashiering, and providing excellent customerservice.
ESSENTIAL JOB FUNCTIONS: (NOTE: Qualified persons with disabilities are encouraged to apply. Reasonable accommodation will be made.)
Sort, containerize, label and/or otherwise prepare donated items for sale either in the store or via e-commerce, or possible eventual recycling.
Salvage product according to procedure and complete corresponding documentation.
Accurately check out customers and complete sales transactions at the cash register.
Be able to maintain store, including opening and closing when requested by store manager.
Keep store and surrounding area in a clean and pleasing appearance/condition with consideration for safety factors involving company employees, donors and the general public.
Timely arrival at the workplace and consistent attendance as arranged by the Manager.
Maintain a positive image in the community while developing and maintaining an excellent rapport with customers, donors, and other guests of Goodwill Industries of Greater Nebraska.
Provide excellent customerservice
Inform customers of seasonal and permanent promotions (i.e. monthly coupons, in-store Specials, etc.) and ask every customer who purchases items, if they would like to round-up their purchase.
Follow safety rules and all agency policies and procedures.
Document incidents/accidents, supply requirements and other situations as may be required by supervisor. Report information in a timely manner. Maintain necessary paperwork.
Perform work activities in conformance to Goodwill Values Statement which includes thevalues of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
Other duties as assigned
Qualifications
EDUCATION, TRAINING AND EXPERIENCE:
Experience in a position which requires the providing of excellent customerservice desirable
Previous experience in operating a cash register is desirable
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation.
Ability to be independently mobile on all surfaces and situations, to move safely about the work area.
The ability to stand/walk a majority of the work day.
Visual acuity, depth perception and field of vision within normal range.
Have the physical stamina to lift, carry, push, and pull objects weighing up to 50#, frequently up to 25 #.
MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:
Ability to follow directions of supervisor.
Ability to deal with people in an efficient manner.
Ability to meet, interact, and cooperate with other workers in a pleasant and friendly manner.
Ability to accurately count money and perform cash register functions.
$20k-26k yearly est. 12d ago
Service Manager
AKRS Equipment
Customer service supervisor job in Osceola, NE
AKRS Perks: * Industry Leading Wages * Outstanding Bonus Potential * Great Company Culture * Company Matching 401(K) * Comprehensive Insurance Plans * Generous Paid Time Off * AKRS Fitness Funds * And So Much More We are looking for a Service Manager to join our team at our Osceola location.
Responsibilities:
* Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
* Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
* Hire, train and develop technicians
* Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
* Grow Service Department and increase shop demand
* Review work orders for completeness and accuracy prior to customer billing
Requirements:
* 5+ years of experience with John Deere and competitive products
* Ability to professionally lead and motivate others; prior management experience preferred
* Strong interpersonal skills
* Strong written communication skills
* Ability to analyze and interpret financial reports
* Associates degree or equivalent experience require
Start your Road to Success at AKRS Equipment by applying through the career site at ************ today!
EOE
#LI-AKRS
How much does a customer service supervisor earn in Grand Island, NE?
The average customer service supervisor in Grand Island, NE earns between $25,000 and $45,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Grand Island, NE
$33,000
What are the biggest employers of Customer Service Supervisors in Grand Island, NE?
The biggest employers of Customer Service Supervisors in Grand Island, NE are: