Customer service supervisor jobs in Greenville, NC

SummaryThe Americas Customs Leader supports all customs related matters to ensure full compliance of the region and individual country regulatory requirements for the Onshore Wind business within GE Vernova. This role supports the Americas Customs Compliance team and is a critical link to support governance and collaboration between corporate functions, service providers and regulatory agencies for import & export activities and special programs. The position will apply Lean Sigma principles and methodologies to support efficiency, competence, and compliance.Job Description Essential Responsibilities Develop and implement strategy for Customs operations in the region, aligned with Global Customs Enterprise Standard. Serve as the internal Customs compliance and trade regulations subject matter expert for the region and conduct assessments of pending regulatory legislation to evaluate business impact. Support in the development, implementation and enforcement of guidelines, solutions and strategy to optimize Customs processes, cost-effective operations and facilitate compliance. Americas project lead to focus on continuous improvement and regulatory alignment. Develop and provide training to colleagues and stakeholders to maintain a high-level of compliance awareness and cultivate a culture of compliance and expertise within the geography. Oversight and enhancement of timely and accurate day-to-day Customs processes, including working with approved agents to support of daily customs clearances and shipment resolution. Oversight and support of internal and external audits. Act appropriately and expeditiously in response to any perceived customs and trade compliance infractions. Demonstrate critical thinking and flexibility to manage and solve these issues and ensure risk mitigation efforts. Support research and preparation of Customs rulings, post-entry amendments, Customs requests for information, including CF28 and CF29's, and related regulatory inquiries. Oversight of pre and post shipment audit review, inclusive of valuation, classification, country of origin and applicable special program documentation, for cross-border shipments. Provide expert-level knowledge of HS classification, valuation, free trade agreements, country of origin determination, ADD/CVD scope determinations, Section 232 and 301, Incoterms, etc. Support oversight of Customs Broker management. Oversight and support of specialized trade programs including supply chain security (CTPAT), Authorised Economic Operator (AEO), foreign trade zones, bonded warehouses, temporary import processes, reconciliation, duty drawback, duty recovery claims, etc. Oversight of import and export licensing, PGA requirements, and other regulatory agency determinations. Implement and maintain corporate policies, procedures and import & export manuals, etc. Work with approved authorized providers and agents to support daily customs clearances and international transaction issue resolution. Manage customs requirements for CAPEX projects. Initiate and manage key performance indicators (KPI's) and metrics on duty, quality, savings, risks, and value creation for Compliance dashboards and reporting. Evaluate internal controls and drive implementation of recommended improvement plans. Regional representative for Customs Council. Shared oversight of regional Customs and Partner Governing Agency relationships. Perform other duties as assigned. Qualifications/Requirements Bachelor's degree from an accredited university or college. Licensed Customs Broker License or Certified Customs Specialist, preferred. Minumum of 5+ yeas of successful experience supporting Customs activities wthin Americas. In-depth knowledge of Americas Customs Compliance regulations, including 15 CFR & 19 CFR, CTPAT and Foreign Trade Zones. Wing to wing expertise across Customs processes. High proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio). Desired Characteristics Highly motivated compliance professional with strong project management & leadership skills. Ability to thrive and adapt in a dynamic and fast-changing environment. Excellent verbal and written communication skills. Demonstrated ability to anlyze and resolve problems while using knowledge, experience and instinct to make accurate and timely decisions. Ability to work within a cross-functional and cross-cultural team located across global time zones. Demonstrated ability to support engagement at all levels of internal and external organizations. Experience in working with global teams and demonstrates a global mindset. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $117,300.00 and $195,500.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on December 01, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

The Customer Segment Leader will achieve specific sales goals including both revenue and profit objectives within the Service division. This role will work with Sales and Operations to develop growth strategies and new customer specific sales strategies in addition to building client business relationships and approvals with goal of increasing product sales over time and understanding customer needs. This role establishes sales for products and services related to electrical substation power equipment and promotion of Service capabilities. PRINCIPLE DUTIES AND RESPONSIBILITIES Lead regional commercial activity and sales support to achieve specific business goals with highest priority placed on orders entered to fulfill capacity available and contribution margin objectives Lead and execute commercial growth strategies according to business Growth Play Book (GPB) identifying opportunities to better satisfy the needs of assigned market segment Evaluate growth opportunities in the market identified by customer needs; assess business options to address those needs and make recommendations to commercial management. Lead sales seminars for customers, distributors, and product seminars for end users on the uses and applications of all Prolec-GE Waukesha, Inc. Service capabilities to create product awareness and demand. Keep abreast of competitors' activities, the business climate, and economic events to identify sales trends that impact Prolec-GE Waukesha, Inc. Service market share. Responsible to execute pricing strategies for the business, focusing on maximizing contribution margin results for the P&L. Lead terms and conditions negotiations according to Delegation of Approval process. Lead new customer acquisition, approval process and new Service Letter Agreement. Define go-to-market strategy to better serve the customers and capitalize opportunities Plan and attend industry related tradeshows/regional technical seminars as a representative of Prolec-GE Waukesha, Inc. Service. Responsible for preserving pricing in assigned territory. Compile and report on assigned territory competitive feedback & bid feedback. Build and maintain strong relationships with new customers to ensure ongoing customer satisfaction Provide product, application, and technical support to the Sales Team Follow-up on previously submitted sales quotations and requests from new customer(s). Follow-up on completed service activities and recommended future actions. Generate regional analytical reports for staff and to support commercial review meetings. Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., outside sales representatives regarding day-to-day sales items. KNOWLEDGE, SKILLS & ABILITIES Excellent communication skills Strategic thinker with relationship building skills Problem solver mentality; strong analytical and decision-making skills Well organized with exceptional written, verbal and formal presentation skills Exceptional track record of dealing with and influencing internal and external customers Ability to motivate stakeholders to achieve extra-ordinary results through teamwork bid/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions Candidate must have knowledge of engineering project management EDUCATION AND EXPERIENCE Required Education / Experience Associate degree in a technical field and 5+ years of industry, industrial, or construction related technical sales experience. Preferred Education / Experience Bachelor's degree in Electrical or Mechanical Engineering with a basic knowledge of substation electrical equipment and previous technical product sales experience. 7+ years of technical sales experience for engineered-to-order products with long lead-times and/or in power systems and/or substation. ADDITIONAL INFORMATION Key Working Relationships Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations Physical Demands Must be able to sit and stand for extended periods of time. Ability to travel by plane and car. Working Conditions Office with occasional visits to customer sites. Estimated travel 30-50% (1-2 occurrences per month) based on opportunity profile. Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.

Benefits: 401(k) matching Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development At Nothing Bundt Cakes, this position will "BRING THE JOY" WITH OUR CAKES while being the face of the brand. The Greenville, NC location is open Monday to Friday 9:00am to 7:00pm, Saturday 10:00 am to 7:00pm, and Sunday 12:00pm to 5:00pm. Located at 518 Greenville Blvd SE Suite K Greenville, NC in the La Promenade Shopping Center. This full time position is for a person who can do EVENINGS (between 12:00pm - 7:30pm). Easy, Fun, and Great Smells! Locally owned and operated Bakery At Nothing Bundt Cakes, we refer to our customer service representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in our community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We are seeking team members who are available for closing shifts 12:00-7:30pm - Holiday and Weekend availability is required and schedule must coincide with the hours listed. High energy and an outgoing personality are a must! We want talkative and sociable team members! We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career and making a difference. We love to celebrate and bring joy to the community. Work Availability: Flexibility in availability is a plus. Must be able to work minimum of 35 hours per week. Year round availability is needed. Holiday and weekend availability is required and schedule must coordinate with hours listed. Compensation: $10.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Store - GREENVILLE, SCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Customer Service Manager Reports to: Store Manager Contract type: Part-Time, Permanent Working hours: 29 hours per week Rate of Pay: $15.00 per hour About BibliU BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview The Customer Service Manager is responsible for delivering friendly, helpful customer service and ensuring the efficient operations of the Campus Store. The role involves operating and overseeing cash register activities, supporting team members, assisting with inventory maintenance, and ensuring the daily presentation and organization of merchandise. This position offers on-the-job training and a supportive team environment! What you will be doing: Assisting customers in-store and over the phone with professionalism and a positive attitude Operate the case register accurately in line with store policies and procedures Maintain clean and organized displays, ensuring shelves are stocked and well presented Check in, price and display supplies and general merchandise Participate in inventory counts and help track stock levels Record price changes and promotions accurately Notify appropriate staff about out-of-stock or defective items Follow up with customers regarding special orders and notify them of any issues or arrivals Report marketing trends and customer feedback to supervisor Complete any additional duties as assigned What we are looking for: Experience working in a retail or cashier role Friendly, reliable and customer focused Comfortable handling transactions and basic stockroom tasks Strong attention to detail in cash handling and record-keeping High school diploma or equivalent

No Phone Calls Please. Shifts: Weekday Shift (6:00 pm - 7:00 am) Weekend Shift (Saturday 7:00 am until Sunday 7:00 am / Sunday 7:00 am until Monday 7:00 am) GENERAL DESCRIPTION : The Call Center is the point of access for individuals and/or their families seeking services at IFS for a mental health, substance use and intellectual and/or developmental disabilities crisis. Access Coordinators are the point of contact for all incoming calls for Integrated Family Services during business hours on Monday through Friday. They are responsible for answering the incoming calls for all office locations in a timely and professional manner while assisting callers in reaching the appropriate department, staff, and/or service. They will utilize customer service skills and techniques in determining the need of the caller to ensure that individual receives the best quality of service. Access Coordinators will briefly screen to determine the best appropriate action to occur at the time of the call. They will ensure that if a client is experiencing a crisis that they are linked to the Mobile Crisis Department for further assistance. Must possess the following knowledge/skills: strong knowledge of available community resources; psycho-educational skills; strong individual and group counseling skills; strong assessment skills; strong community integration skills; strong family/caregivers training and consultation skills; strong mentoring skills; strong mediation skills; strong adaptive skill training in all functional domains including vocational, educational, personal care, domestic, social, communication, leisure, problem-solving, etc.; strong behavioral crisis and modeling intervention skills; strong motivational interviewing skills; competency in Wellness Education and symptom management issues, cognitive behavioral therapy interventions and cultural competence. WORK DUTIES AND TASKS : Responsible for answering all incoming IFS calls and assisting individuals in reaching the appropriate department, staff, and/or service. Responsible for the knowledge of the departments and services offered within IFS. Responsible for answering calls in a timely and professional manner. Responsible for utilizing positive customer service at all times. Responsible for briefly assessing clients who are experiencing mental health, developmental disability, and/or substance abuse crisis. Responsible for identifying appropriate natural supports or community resources to stabilize the individual's crisis as needed. Responsible for ensuring the overall safety of the client, their families and the community as needed Responsible for networking with other community agencies to ensure effective care across the service delivery continuum. Maintains the client's electronic health record to ensure that appropriate Medicaid and agency standards are met. Providing support via phone to individuals who are experiencing a crisis while linking them to the Mobile Crisis Department. Making service and resource referrals as needed. Responsible for engaging in monthly supervisions with Call Center Director to ensure best quality of service. Attends staff meetings, clinical team meetings and training/events as assigned. Attends continuing education per licensing requirements and as relevant to job duties. Attends a minimum of 2 hours of cultural competency continuing education per year. Completes annual adult CPR and First Aid certification courses. Completes annual TB tests and any other required competencies as outlined by the Human Resources Department for all staff Other duties as assigned QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS : A graduate of a college or university with a Master's degree in a human service field and has one year of full time, post graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full time, post bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. A minimum of one year's experience in providing crisis management services in the following setting: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention, strategies within the first 90 days of employment. No criminal convictions of child abuse or violent crimes. Must be able to pass background MVR and sexual offender check. Must possess a valid driver's license. Must be able to keep strict confidentiality and work with diverse populations

CALL-BY-CALL MANAGER Prostar Services - Wilson, NC Hourly + Performance Bonuses | A-Team Environment | High-Growth Position Prostar Services is building an A-Team, and we need a driven, sharp, high-energy Call-By-Call Manager to help guide our HVAC and Plumbing techs through live service calls. This is a fast-paced, high-impact position that directly affects revenue, customer experience, and technician performance. This is NOT an office clerk job. This is a high-level operations & coaching role for someone who can think fast, communicate clearly, and keep technicians on track in real time. If you're organized, decisive, confident, and thrive under pressure - this is the role for you. Competitive hourly pay + performance bonuses High earning potential tied to team success Full-time, year-round position Paid holidays & vacation Advancement opportunities into Operations, Dispatch Manager, or Service Manager A supportive culture - no drama, no slow season, no micromanagement WHAT YOU'LL DO Monitor all active service calls as they come in Communicate with HVAC & plumbing technicians through Slack Provide live guidance, coaching, and next steps Ensure technicians follow SOPs and proper diagnostics Help identify additional opportunities and system issues Track KPIs: revenue per call, callback risk, job accuracy, etc. Keep the schedule tight, efficient, and profitable Support technicians with information, pricing, and documentation Help keep every call clean, profitable, and 5-star This role directly impacts company performance, customer satisfaction, and technician success. WHO WE'RE LOOKING FOR Strong communicator Fast thinker Organized and dependable Confident decision-maker High-energy personality Tech-savvy (Slack, ServiceTitan, CRM tools) Great at coaching and motivating others Can handle pressure and multitasking Experience in HVAC/Plumbing/Dispatch/Call Center is a PLUS Leadership mindset is a MUST ABOUT PROSTAR SERVICES We are one of the fastest-growing HVAC & plumbing companies in Eastern NC. Our culture: A-Team only No laziness No drama Everyone grows Everyone wins We invest in our people and create real career paths.

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**

Turn your calling into a career at Baptist Children's Homes of NC! OUR MISSION: Sharing hope... changing lives. OUR VISION: To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence. FOUNDED: November 11, 1885 by John Mills in Thomasville, North Carolina. WHERE WE SERVE: We serve all 100 North Carolina counties and operate locations in 30 communities throughout North Carolina, South Carolina and Guatemala. Learn more about the ministries of Baptist Children's Homes of NC at bchfamily.org! Job Title: Supervisor, Residential Services - Kennedy Home Location: Kinston, NC Method to apply: bchcareers.org SUMMARY The Residential Services Supervisor gives assistance and direction to Cottage Parents in the areas of therapeutic discipline; working with children and families; securing food, clothing, supplies and equipment; campus, church, school, and community activities; regular cottage maintenance and management. Ensuring that the agency's policies, procedures and programs are delivered appropriately is an integral part of this position. QUALIFICATIONS * High School diploma or equivalent. * Meets the general employment qualifications as outlined in the Personnel Polices of the agency. * Has 3-5 years experience in residential care or 3-5 years experience managing 5 or more employees. * Has a working knowledge of current trends in the field of residential care. * Has the capacity to build and maintain relationships with Cottage Parent teams and the larger agency teams. * Valid driver license and safe driving record. ESSENTIAL DUTIES AND RESPONSIBILITIES Agency * Has a thorough knowledge of purposes, operations and procedures. * Has a working knowledge of the agency's structure, services, policies and procedures for the delivery of the services. * Has a working knowledge of Baptist Children's Homes of NC's Program of Intentionalized Services. * Provides leadership in creating and implementing programs on campus that support and carry out the mission of the agency. * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within Baptist Children's Homes (BCH). * Participates in the agencys Performance Quality Improvement (PQI) program as needed. Personal Growth and Skill Development * Maintains a positive attitude and openness to evaluation. * Demonstrates compassion and concern for people. * Maintains and models a standard of personal and professional excellence. * Participates in scheduled in-service training and job related workshops and conferences as needed. * Handles confidential information in a professional manner. Team Member * Responsible for educating, training and monitoring the work of cottage parents in the residential programs. * Provides leadership in scheduling and carrying out an orientation program for new childcare staff. * Plans and implements a program of continuing education and staff development for childcare staff. * Develops and implements 90-day and annual Staff Performance Evaluations. * Schedules and conducts regular team and staff meetings. * Plans and implements weekly schedules. * Manages daily cottage life. * Determines cottage needs, approving all equipment and supplies for the cottages. * Ensures that all cottage purchases are made in accordance with agency purchasing policies. * Is responsible for overseeing attendance and time sheet reports for all cottage parent with support from clerical staff. * Monitors cottage budgets. * Oversees requisitions for group activities funds, group savings accounts and student accounts. * Monitors clothing inventories and purchases and hair care expenses for youth. * Monitors cottage physical needs and secures timely maintenance requests. * Works with other Administrative Personnel as needed. * Works with other administrative staff in hosting tours groups as they come to the campus and schedules visiting group activities. * Works with other administrative staff in scheduling, coordinating and facilitating special events and activities on and off campus. * Works with staff responsible for recreational programming and supports initiatives that enhance and insures success of wellness programs. * Assists administration in recruitment, interviewing and employment of new cottage parents by presenting a positive image of Baptist Children's Homes of NC. * Works with Support Services in monitoring student work programs. * Respects the cultural and socioeconomic diversity of staff members and children in care and strives to create a positive relationship within BCH. * Participates in the agencys Performance Quality Improvement (PQI) program as needed. Job Specific * Monitors cottage activities and gives assistance and direction to cottage parents. * Give assistance and direction to cottage parents in routine cottage matters. * Gives assistance and direction to cottage parents in the area of therapeutically disciplining and working with children and families. * Gives assistance and directions to cottage parents in the area of securing food, clothing, supplies and equipment. * Gives assistance and direction to cottage parents in relation to campus, church, school and community activities. * Gives assistance and direction to cottage parents in regular cottage maintenance and management. * Gives assistance to Director of Support Services in structuring and implementing the student work program. * Coordinates cottage parents work schedules and ensures adequate staff coverage in cottages. * Works with staff in scheduling and checking out and maintaining agency vehicles. * Sponsors and assists in the training of new cottage parents for at least the first three months of employment. * Monitors health requirements of cottage parents such as routine physical exams, TB tests, Hepatitis B vaccines. * Other areas of responsibilities. * Promotes an atmosphere of encouragement, growth, and positive approach to problem solving, spiritual leadership and mutual respect of children and families. * Supports cottage staff during times when cottages are understaffed. * Insures cottages are staffed and fills in during emergencies. * Works a flexible schedule to facilitate campus needs in consultation with Regional Director. Supervision * Works under the direct supervision of the Residential and Campus Manager * Prepares for and participates in regularly scheduled supervisory conferences. * Conducts 90 day and annual job performance evaluations. * Carries out responsibilities as assigned by the supervisor. * Keeps supervisor informed regarding current status of campus life. EQUIPMENT Ability to operate standard office machines such as copier, computer, fax, calculator, etc. Ability to work within Microsoft, Therascribe, Outlook, Excel and Word software programs. Maintains adequate equipment and supplies for the assigned department to function. LANGUAGE SKILLS Ability to read, write and complete necessary documentation. Ability to effectively present information and respond to questions from clients, customers, resources and the general public. CONTACT WITH OTHERS Regular contact with colleagues in all departments, as well as with outside individuals and groups; should represent Baptist Children's Homes of NC, Inc. in a positive manner. Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected. MENTAL / VISUAL / AUDITIORY DEMAND Ability to interpret a variety of instructions in written, oral, diagram, or schedule form and ability to draw conclusions. CONFIDENTIAL DATA Complies with agency policies and procedures concerning confidentiality and HIPAA regulations involving all aspects of client information, which include day to day care of the children, case records, family information, medical information, psychological services, etc which if disclosed, would have adverse internal and/or external effect, and could result in termination of employment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations must be made to enable the individual with disabilities to perform the essential. While performing the duties of this job, the employee is regularly required to sit, talk and hear. Enters and exits vehicles without assistance. Drives various vehicles. The employee is occasionally required to stand, walk and reach with hands and arms. Specific vision abilities required by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job; usual office working conditions.

AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE

30942 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 501 Rack Room Shoes 501 Pay Range: Heritage Crossing 3401 Raleigh Road Pkwy W Ste 2F About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Wilson, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

SummaryThe Americas Customs Leader supports all customs related matters to ensure full compliance of the region and individual country regulatory requirements for the Onshore Wind business within GE Vernova. This role supports the Americas Customs Compliance team and is a critical link to support governance and collaboration between corporate functions, service providers and regulatory agencies for import & export activities and special programs. The position will apply Lean Sigma principles and methodologies to support efficiency, competence, and compliance.Job Description Essential Responsibilities Develop and implement strategy for Customs operations in the region, aligned with Global Customs Enterprise Standard. Serve as the internal Customs compliance and trade regulations subject matter expert for the region and conduct assessments of pending regulatory legislation to evaluate business impact. Support in the development, implementation and enforcement of guidelines, solutions and strategy to optimize Customs processes, cost-effective operations and facilitate compliance. Americas project lead to focus on continuous improvement and regulatory alignment. Develop and provide training to colleagues and stakeholders to maintain a high-level of compliance awareness and cultivate a culture of compliance and expertise within the geography. Oversight and enhancement of timely and accurate day-to-day Customs processes, including working with approved agents to support of daily customs clearances and shipment resolution. Oversight and support of internal and external audits. Act appropriately and expeditiously in response to any perceived customs and trade compliance infractions. Demonstrate critical thinking and flexibility to manage and solve these issues and ensure risk mitigation efforts. Support research and preparation of Customs rulings, post-entry amendments, Customs requests for information, including CF28 and CF29's, and related regulatory inquiries. Oversight of pre and post shipment audit review, inclusive of valuation, classification, country of origin and applicable special program documentation, for cross-border shipments. Provide expert-level knowledge of HS classification, valuation, free trade agreements, country of origin determination, ADD/CVD scope determinations, Section 232 and 301, Incoterms, etc. Support oversight of Customs Broker management. Oversight and support of specialized trade programs including supply chain security (CTPAT), Authorised Economic Operator (AEO), foreign trade zones, bonded warehouses, temporary import processes, reconciliation, duty drawback, duty recovery claims, etc. Oversight of import and export licensing, PGA requirements, and other regulatory agency determinations. Implement and maintain corporate policies, procedures and import & export manuals, etc. Work with approved authorized providers and agents to support daily customs clearances and international transaction issue resolution. Manage customs requirements for CAPEX projects. Initiate and manage key performance indicators (KPI's) and metrics on duty, quality, savings, risks, and value creation for Compliance dashboards and reporting. Evaluate internal controls and drive implementation of recommended improvement plans. Regional representative for Customs Council. Shared oversight of regional Customs and Partner Governing Agency relationships. Perform other duties as assigned. Qualifications/Requirements Bachelor's degree from an accredited university or college. Licensed Customs Broker License or Certified Customs Specialist, preferred. Minumum of 5+ yeas of successful experience supporting Customs activities wthin Americas. In-depth knowledge of Americas Customs Compliance regulations, including 15 CFR & 19 CFR, CTPAT and Foreign Trade Zones. Wing to wing expertise across Customs processes. High proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Visio). Desired Characteristics Highly motivated compliance professional with strong project management & leadership skills. Ability to thrive and adapt in a dynamic and fast-changing environment. Excellent verbal and written communication skills. Demonstrated ability to anlyze and resolve problems while using knowledge, experience and instinct to make accurate and timely decisions. Ability to work within a cross-functional and cross-cultural team located across global time zones. Demonstrated ability to support engagement at all levels of internal and external organizations. Experience in working with global teams and demonstrates a global mindset. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $117,300.00 and $195,500.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: ineligible.This posting is expected to remain open for at least seven days after it was posted on November 19, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Job Description The Customer Segment Leader will achieve specific sales goals including both revenue and profit objectives within the Service division. This role will work with Sales and Operations to develop growth strategies and new customer specific sales strategies in addition to building client business relationships and approvals with goal of increasing product sales over time and understanding customer needs. This role establishes sales for products and services related to electrical substation power equipment and promotion of Service capabilities. PRINCIPLE DUTIES AND RESPONSIBILITIES Lead regional commercial activity and sales support to achieve specific business goals with highest priority placed on orders entered to fulfill capacity available and contribution margin objectives Lead and execute commercial growth strategies according to business Growth Play Book (GPB) identifying opportunities to better satisfy the needs of assigned market segment Evaluate growth opportunities in the market identified by customer needs; assess business options to address those needs and make recommendations to commercial management. Lead sales seminars for customers, distributors, and product seminars for end users on the uses and applications of all Prolec-GE Waukesha, Inc. Service capabilities to create product awareness and demand. Keep abreast of competitors' activities, the business climate, and economic events to identify sales trends that impact Prolec-GE Waukesha, Inc. Service market share. Responsible to execute pricing strategies for the business, focusing on maximizing contribution margin results for the P&L. Lead terms and conditions negotiations according to Delegation of Approval process. Lead new customer acquisition, approval process and new Service Letter Agreement. Define go-to-market strategy to better serve the customers and capitalize opportunities Plan and attend industry related tradeshows/regional technical seminars as a representative of Prolec-GE Waukesha, Inc. Service. Responsible for preserving pricing in assigned territory. Compile and report on assigned territory competitive feedback & bid feedback. Build and maintain strong relationships with new customers to ensure ongoing customer satisfaction Provide product, application, and technical support to the Sales Team Follow-up on previously submitted sales quotations and requests from new customer(s). Follow-up on completed service activities and recommended future actions. Generate regional analytical reports for staff and to support commercial review meetings. Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., outside sales representatives regarding day-to-day sales items. KNOWLEDGE, SKILLS & ABILITIES Excellent communication skills Strategic thinker with relationship building skills Problem solver mentality; strong analytical and decision-making skills Well organized with exceptional written, verbal and formal presentation skills Exceptional track record of dealing with and influencing internal and external customers Ability to motivate stakeholders to achieve extra-ordinary results through teamwork bid/proposal preparation and the ability to read and understand bid/proposal specification, both from a technical and commercial perspective, including interpretation of contractual terms and conditions Candidate must have knowledge of engineering project management EDUCATION AND EXPERIENCE Required Education / Experience Associate degree in a technical field and 5+ years of industry, industrial, or construction related technical sales experience. Preferred Education / Experience Bachelor's degree in Electrical or Mechanical Engineering with a basic knowledge of substation electrical equipment and previous technical product sales experience. 7+ years of technical sales experience for engineered-to-order products with long lead-times and/or in power systems and/or substation. ADDITIONAL INFORMATION Key Working Relationships Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations Physical Demands Must be able to sit and stand for extended periods of time. Ability to travel by plane and car. Working Conditions Office with occasional visits to customer sites. Estimated travel 30-50% (1-2 occurrences per month) based on opportunity profile. Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.

Job DescriptionSalary: $15.00 per hour Customer Service Manager Reports to: Store Manager Contract type: Part-Time, Permanent Working hours: 29 hours per week Rate of Pay: $15.00 per hour About BibliU BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. In late 2023, we acquired Texas Book Company (now BibliU Campus) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview The Customer Service Manager is responsible for delivering friendly, helpful customer service and ensuring the efficient operations of the Campus Store. The role involves operating and overseeing cash register activities, supporting team members, assisting with inventory maintenance, and ensuring the daily presentation and organization of merchandise. This position offers on-the-job training and a supportive team environment! What you will be doing: Assisting customers in-store and over the phone with professionalism and a positive attitude Operate the case register accurately in line with store policies and procedures Maintain clean and organized displays, ensuring shelves are stocked and well presented Check in, price and display supplies and general merchandise Participate in inventory counts and help track stock levels Record price changes and promotions accurately Notify appropriate staff about out-of-stock or defective items Follow up with customers regarding special orders and notify them of any issues or arrivals Report marketing trends and customer feedback to supervisor Complete any additional duties as assigned What we are looking for: Experience working in a retail or cashier role Friendly, reliable and customer focused Comfortable handling transactions and basic stockroom tasks Strong attention to detail in cash handling and record-keeping High school diploma or equivalent

Job Description CALL-BY-CALL MANAGER Prostar Services - Wilson, NC Hourly + Performance Bonuses | A-Team Environment | High-Growth Position Prostar Services is building an A-Team, and we need a driven, sharp, high-energy Call-By-Call Manager to help guide our HVAC and Plumbing techs through live service calls. This is a fast-paced, high-impact position that directly affects revenue, customer experience, and technician performance. This is NOT an office clerk job. This is a high-level operations & coaching role for someone who can think fast, communicate clearly, and keep technicians on track in real time. If you're organized, decisive, confident, and thrive under pressure - this is the role for you. WHAT YOU GET Competitive hourly pay + performance bonuses High earning potential tied to team success Full-time, year-round position Paid holidays & vacation Advancement opportunities into Operations, Dispatch Manager, or Service Manager A supportive culture - no drama, no slow season, no micromanagement WHAT YOU'LL DO Monitor all active service calls as they come in Communicate with HVAC & plumbing technicians through Slack Provide live guidance, coaching, and next steps Ensure technicians follow SOPs and proper diagnostics Help identify additional opportunities and system issues Track KPIs: revenue per call, callback risk, job accuracy, etc. Keep the schedule tight, efficient, and profitable Support technicians with information, pricing, and documentation Help keep every call clean, profitable, and 5-star This role directly impacts company performance, customer satisfaction, and technician success. WHO WE'RE LOOKING FOR Strong communicator Fast thinker Organized and dependable Confident decision-maker High-energy personality Tech-savvy (Slack, ServiceTitan, CRM tools) Great at coaching and motivating others Can handle pressure and multitasking Experience in HVAC/Plumbing/Dispatch/Call Center is a PLUS Leadership mindset is a MUST ABOUT PROSTAR SERVICES We are one of the fastest-growing HVAC & plumbing companies in Eastern NC. Our culture: A-Team only No laziness No drama Everyone grows Everyone wins We invest in our people and create real career paths. Job Posted by ApplicantPro

The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow. **This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**