Customer service supervisor jobs in Gulfport, MS - 293 jobs
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Customer Care Manager
Customer Service Specialist
Customer Service Representative
Edelbrock Group 3.9
Customer service supervisor job in Gulfport, MS
A CustomerService Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customerservice experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customerservice.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$25k-30k yearly est. 2d ago
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer service supervisor job in Gulfport, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-42k yearly est. 4d ago
Gospel Service Lead Musician
Ladgov Corporation
Customer service supervisor job in Biloxi, MS
Job Description
JOB TITLE : Gospel Service Lead Musician
Provide instrumental and accompaniment music to support rehearsals and worship services, including congregational and choral selections.
Be able to proficiently play at least one instrument in support of a gospel/contemporary style worship service.
It is preferred to be able to play piano, drums, guitar, bass guitar, and/or other basic instruments.
Shall be familiar with and able to read sheet music and accompany a variety of contemporary, gospel and traditional worship styles
.
Coordinate with the Gospel Music Director and Gospel Service Chaplain to play selections appropriate for Sunday worship and special programs.
EDUCATION & QUALIFICATIONS :
Two (2) years' experience performing worship and music services for a Protestant church/chapel
Active membership/attendance at a Protestant church/chapel with a letter of endorsement from their current pastor/chaplain.
A positive, self-directed, motivated character with the ability to interface well within the pluralistic atmosphere of the Air Force Chaplaincy.
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$38k-80k yearly est. 8d ago
Customer Care Manager - State Farm Agent Team Member
Bryan Jacobs-State Farm Agent
Customer service supervisor job in Gulfport, MS
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Paid time off
Profit sharing
Training & development
You May Be a Great Fit as a Customer Care Manager at Bryan Jacobs - State Farm Insurance if:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 1613 25th Ave Gulfport, MS, 39501
At Bryan Jacobs State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
Manage customer inquiries and support daily service activities.
Coordinate team communication to maintain efficient workflows.
Assist with account updates, billing inquiries, and policy reviews.
Track service metrics and report progress to the agent.
Support community engagement and customer outreach initiatives.
Qualifications
Excellent communication and organizational skills.
Strong attention to detail with the ability to manage multiple priorities.
Prior experience in customerservice, office management, or administrative support preferred.
Must be able to obtain applicable state insurance licenses.
$24k-39k yearly est. 5d ago
Customer Service Manager - State Farm Agent Team Member
E.J. Roberts-State Farm Agent
Customer service supervisor job in Gulfport, MS
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Are you an experienced professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customerservice? We are seeking a CustomerService / Office Manager to oversee operations, support team members, and ensure exceptional client experiences.
As the CustomerService / Office Manager, you will play a key role in managing daily office operations while leading and supporting the team. Your prior experience will be essential in driving efficiency, fostering client relationships, and ensuring seamless operations.
RESPONSIBILITIES:
Manage office operations and ensure smooth workflow
Handle escalated customer complaints and issues.
Provide leadership, training, and mentorship to the team
Oversee customer interactions, ensuring high-quality support
Ensure compliance with State Farm policies and procedures
Collaborate with the agent on business strategies and goals
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
QUALIFICATIONS:
Experience with sales and/or management.
Leadership and organizational skills.
Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
Proficiency in learning and navigating computer functions efficiently.
Property/Casualty and Life/Health insurance licenses (must be able to obtain).
$21k-37k yearly est. 11d ago
Superintendent - Data Center
W. G. Yates & Sons Construction Company
Customer service supervisor job in Biloxi, MS
Title: Superintendent - Datacenter
The Superintendent s role is to effectively monitor, direct, and coordinate all field operations for a specific area of discipline, a given trade, or an entire project, as assigned. Works with project management and engineers to form an effective management team, overseeing safety, schedule, quality of work and budget for the project. The Superintendent must be an exceptional leader and communicator and will serve as a mentor to junior-level team members.
Primary Duties:
Coordinating work with project owner representatives, architects, engineers, inspectors, and site subcontractors and/or directing the work of all trades assigned to a construction work site.
Coordinating and scheduling the work activities of tradespeople, professionals, and laborers, communicating to and through project staff to deliver instructions and project assignments as appropriate.
Conducting preconstruction meetings with all subcontractors before beginning each phase of work.
Planning manpower and personnel needs onsite.
Leading toolbox talks/briefings.
Providing management of safety, quality, risk, and compliance for the project and team members.
Providing oversight on facilitating equipment for the project site (cranes, trailers, trucks, etc.)
Overseeing weekly work activities for trade crews.
Utilizing project contract documents, specifications, and drawings.
Developing and maintaining the site logistics plan for the project.
Developing scopes of work for trades.
Performing constructability reviews.
Evaluating field progress against the plan, developing recovery plans, if necessary.
Leading preconstruction meetings with all subcontractors before beginning each phase of work.
Managing the completion of project close-out.
Managing punch list items and procedures.
Leading meetings to coordinate work.
Participating in owners meetings.
Participating in the development and management of a CPM schedule to include short-term look ahead to ensure trades are appropriately engaged in project execution.
Reviewing and verifying quantity takeoffs and materials management process during the buyout process for specific scopes of work.
Tracking project phase completion against milestones.
Demonstrate Yates Core Values and Principles.
Follow Yates Code of Conduct.
Safety Responsibilities and Expectations.
Responsible for refusing unsafe work and for carrying out all work in accordance with the established Yates Safety Procedures and Work Practices.
Report all incidents, near hits and hazards to management.
Required to wear and maintain personal PPE.
Advise fellow employees of hazardous situations.
Participate in workplace inspections.
Comply with statutory requirements, including duty of care.
Participate in required and/or assigned training.
Provide suggestions to improve Safety.
Present a mature approach to working safely.
Attend prestart and Safety meetings and contribute.
Assists with administering the site safety program as required and ensuring Trade Partner compliance with OSHA standards and Yates Site Specific Requirements and all applicable safety codes and regulations.
Other related duties as needed and assigned by the Project Management in support of the successful completion of the project.
Qualifications:
An undergraduate University degree or higher (preferably in Construction Management, Engineering, or a closely related field) is desirable.
Other relevant education, training or work experience may substitute for bachelor s degree.
Minimum of six (6) years industry experience.
Experience managing a scope of work valued over $1MM.
Strong understanding of planning and scheduling.
Strong understanding of business and/or financial principles to project and monitor expenses.
Proficiency in Microsoft Office Suite including Word and Excel.
Ability to read and understand technical specifications, blueprints, technical manuals, product/material installation instructions and engineering/architectural drawings.
Competencies:
Mentoring, management, and timely performance evaluation of Assistant Superintendent(s) and Foremen.
Fostering and enhancing owner, architect, subcontractor, and vendor relations.
Ensuring strict adherence to ethics and compliance requirements throughout the project.
Proficient time management skills.
Effective verbal and written communication skills.
Business Acumen
Adaptability
Critical Thinking
Problem Solving
Decision Making
Strategy
Leadership
Financial Acumen
Physical Demands/Essential Job Functions:
This job description reflects an assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Physical requirements for this role may include but not limited to walking, standing, operating tools / equipment, and lifting items (up to 25lbs). Tasks may also be carried out in varying weather conditions and environments as appliable to the position.?
About Yates Construction
Ranked among the top commercial and industrial construction companies in the country by Engineering News-Record, Yates Construction is family-owned and provides a wide range of construction and building services. Incorporated in 1964 by William G. Yates Jr., we have steadily grown to become one of the top commercial and industrial construction companies in the nation. We are financially sound with a significant bonding capacity as well as vast personnel and equipment resources.
Our portfolio includes commercial and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology. We work hard to understand our client s business needs and continually look for opportunities to provide additional value to our clients and their projects.
Our client relationships are the foundation of our success, and our primary goal is to help each of our clients achieve their vision. We do this by carefully managing the details and complexities of each project and communicating constantly with all team members.
Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements.
Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
$41k-67k yearly est. 6d ago
Customer Service Associate
Variety Stores LLC
Customer service supervisor job in Pascagoula, MS
Job Description
Provides courteous customerservice and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customerservice by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customerservice, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
$20k-27k yearly est. 9d ago
Family Entertainment Center Supervisor
Lodging and Leisure Investments
Customer service supervisor job in Biloxi, MS
Part-time Description
The Family Entertainment Center Supervisor is responsible for overseeing the daily operations within the Family Entertainment Center, ensuring all activities, attractions, and services run smoothly. This role involves supervising staff, ensuring a safe and enjoyable experience for guests, assisting with operational needs, and supporting management with event coordination and guest services. The Supervisor plays a key role in ensuring staff deliver excellent customerservice while maintaining safety and cleanliness standards
Key Responsibilities:
Staff Supervision & Leadership:
Oversee and direct the daily activities of attendants, hosts, and other team members.
Assign tasks and responsibilities to staff, ensuring coverage for all areas of the entertainment center.
Provide on-the-job training and continuous feedback to staff, helping improve service and safety.
Monitor staff performance and provide guidance to ensure a high standard of guest service.
Address any staffing issues or concerns, escalating to the management team when necessary.
Guest Service & Experience:
Ensure that guests have an enjoyable and memorable experience by monitoring guest interactions and proactively addressing needs.
Assist guests with questions, concerns, or special requests, ensuring their satisfaction.
Handle guest complaints or conflicts with professionalism, resolving issues in a timely manner.
Ensure a welcoming and family-friendly atmosphere throughout the center.
Operations & Facility Management:
Oversee the operation of games, rides, attractions, and play areas, ensuring they are properly maintained and operating safely.
Assist with the set-up and breakdown of special events, activities, or private bookings.
Conduct regular inspections of facilities and equipment to ensure cleanliness and safety.
Report any maintenance or safety issues to the management team for immediate attention.
Ensure that safety protocols are followed at all times by both guests and staff.
Safety & Security:
Monitor guest activities to ensure adherence to safety guidelines and prevent any incidents.
Supervise crowd control and ensure safe entry and exit from attractions.
Respond to emergencies or incidents quickly and appropriately, following the company's emergency procedures.
Maintain awareness of guest behavior and intervene when necessary to prevent accidents or disruptions.
Cash Handling & Financial Support:
Assist with cash handling, including ensuring that all transactions are processed accurately and securely.
Help manage point-of-sale systems and assist in ticket sales or retail transactions.
Ensure accurate inventory control for game tokens, merchandise, and other supplies.
Support in monitoring daily revenue and expenses.
Event & Activity Support:
Assist in organizing and executing special events, promotions, or themed activities.
Ensure that activities are set up and executed in line with guest expectations and company standards.
Provide assistance to large groups, birthday parties, and other event guests to ensure their needs are met.
Collaborate with the management team to implement promotional strategies and new event ideas.
Team Collaboration & Communication:
Work closely with the Family Entertainment Center Manager and other supervisors to ensure operations are running efficiently.
Communicate effectively with other departments (e.g., maintenance, food service, marketing) to resolve issues and improve the guest experience.
Participate in regular staff meetings to stay informed about promotions, safety updates, and team objectives.
Requirements
Qualifications:
Education:
High school diploma or equivalent preferred; some college coursework in hospitality, business, or a related field preferred.
Experience:
At least 2-3 years of experience in a supervisory role in a family entertainment center, amusement park, or similar recreational environment.
Experience in customerservice and staff management is highly desirable.
Skills:
Strong leadership and supervisory skills, with the ability to motivate and manage a team.
Excellent communication and interpersonal skills to effectively engage with guests and staff.
Ability to handle guest complaints or concerns with professionalism and poise.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Basic knowledge of cash handling, point-of-sale systems, and safety protocols.
Physical Requirements:
Ability to stand and walk for long periods.
Ability to lift up to 25-30 lbs (e.g., equipment, supplies, or cleaning items).
Comfortable working in a high-energy, noisy environment.
Ability to move between indoor and outdoor areas, and work in various weather conditions.
Work Environment:
The Family Entertainment Center Supervisor works in both indoor and outdoor environments.
The role may involve working in high-energy and crowded spaces, especially during peak hours (weekends, holidays, or special events).
Evening, weekend, and holiday shifts may be required, based on the center's hours of operation.
The position requires frequent interaction with children, families, and large groups.
Compensation:
Competitive hourly wage based on experience.
Benefits may include health insurance, paid time off, and employee discounts.
Position Summary:
The Family Entertainment Center Supervisor ensures that daily operations run smoothly, staff is well-supported, and guests have a fun, safe experience. By overseeing staff, guest interactions, and ensuring the cleanliness and safety of the center, the Supervisor plays an important role in creating a memorable experience for families and maintaining a high level of service.
DISCLOSURE STATEMENT
No one , for any one position, can possibly encompass all responsibilities, which may be requested. The above is a summary of the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.
$24k-37k yearly est. 12d ago
Customer Service Specialist Slidell LA
Wireless Concept 4.1
Customer service supervisor job in Slidell, LA
Job DescriptionBenefits:
Monday - Friday schedule
Competitive salary
Paid time off
Training & development
CustomerService Specialist Do you love talking to people, solving problems, and keeping things moving? If youre quick on your feet, great on the phone, and ready to make an impact in the wireless world, this role is for you!
What Youll Be Rocking Every Day
Chat it up with customers via inbound & outbound calls and emails
Ask the right questions, uncover customer needs, and deliver smart solutions
Build strong, lasting relationships with our customers
Keep detailed notes so nothing slips through the cracks
Jump into training sessions to stay sharp, confident, and up to speed
What You Bring to the Table
High school diploma or GED
Previous customerservice, sales, or wireless experience
Comfort using computers and customer management systems
Fast, accurate typing skills
A friendly phone voice and clear communication style
Strong active listening skills (you really
hear
what people are saying)
Great organization and time-management skills you can juggle it all
Why Youll Love Working Here
Work-life balance for the win: MondayFriday only, with no nights or weekends
Supportive team with a positive, high-energy vibe
Hands-on experience in the wireless industry
Ongoing training to help you grow and succeed
Real opportunities to build your career
A role where your voice, ideas, and problem-solving skills actually matter
Benefits
Competitive Compensation
Paid Time Off
Career Growth Opportunities
$25k-32k yearly est. 4d ago
Front Services Supervisor
Island View Casino Resort 4.0
Customer service supervisor job in Gulfport, MS
The Front ServicesSupervisor is responsible for supervising, evaluating, training and counseling the Shuttle Drivers and Bell Persons by leading our team and developing staff as needed to ensure top-level service and hospitality. Key duties involve training staff, handling customer inquiries and complaints, managing schedules, and performing administrative tasks. They are also responsible for the cleanliness, safety, and maintenance of the parking area and equipment.
$30k-41k yearly est. 12d ago
Manager, Field Service
Genpt
Customer service supervisor job in Slidell, LA
MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, Field ServiceSupervisors, CS Representatives, and Clerical/administration.
JOB DUTIES
Manages and review all operating expenses at assigned facility.
Manages hiring and firing of all personnel at assigned facility.
Manages all inventory items assigned to facility.
Oversees and review all safety and financial audits.
Makes sure the location has a schedule board and it is updated daily.
Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
Develops a documented succession plan for their location.
Provides coaching and feedback to all employees.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Specific knowledge of field service duties required.
Ability to work with the team in the field when the need arises.
Ability to maintain a positive attitude and productive, driven work ethic required.
Strong interpersonal, analytical, and problem-solving skill required.
Ability to remain calm and clear-headed in an emergency required.
Good communication skills required.
Willingness and ability to drive company vehicles in alignment with Company policy required within one year of start date; DOT preferred. Must be in alignment with company drug free workplace and other required customer regulatory requirements.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
SUPERVISORY RESPONSIBILITY: 2-5 Direct Reports
BUDGET RESPONSIBILITY: Yes
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$50k-86k yearly est. Auto-Apply 60d+ ago
Service Manager
Walk On's Sports Bistreaux
Customer service supervisor job in Slidell, LA
Job Description: Service Manager
Position Classification: Full-Time / Exempt
Reports To: General Manager
The Service Manager leads and motivates the Front of House (FOH) team to deliver exceptional guest experiences while driving sales, profitability, and operational excellence. This role combines hands-on leadership, adherence to Walk-On's standards, and support of a positive, team-focused environment.
Key Responsibilities
Guest Experience & Service Excellence
Ensure consistent execution of Walk-On's recipes, portioning, and service standards.
Supervise bar operations to maximize profitability and ensure compliance with beverage laws.
Maintain high standards of cleanliness, safety, and guest satisfaction.
Fill in where needed to ensure smooth operations and outstanding service.
Team Leadership & Development
Train, coach, and evaluate FOH team members to maintain high performance.
Provide feedback, enforce policies, and administer fair and consistent corrective action.
Promote teamwork, accountability, and a fun, positive work environment.
Operational & Financial Management
Prepare schedules, reports, and other operational documentation accurately and on time.
Monitor labor and controllable costs while ensuring all positions are staffed appropriately.
Ensure proper receiving, storage, and inventory control for all products and equipment.
Support marketing, advertising, and promotional initiatives to drive sales.
Compliance & Safety
Comply with all federal, state, and local regulations, including labor, health, and safety requirements.
Follow company policies and procedures for cash handling and restaurant operations.
Requirements
Minimum 2 years of management experience in a full-service, high-volume restaurant.
Proven success in leadership and operational management.
Strong communication, organization, and team-building skills.
Ability to work collaboratively with management and staff to achieve results.
Must be able to work nights, weekends, and holidays as required.
The Walk-On's Way
We lead with heart, hustle, and hospitality. Our Service Managers set the tone for the guest experience and inspire a culture of teamwork, energy, and excellence in every shift.
Equal Employment Opportunity (EEO)
Walk-On's Sports Bistreaux is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Employment decisions are based on merit, qualifications, and business needs.
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
$50k-86k yearly est. 60d+ ago
Service Manager (33983)
Rr Living
Customer service supervisor job in Slidell, LA
Service Manager
Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.
The Service Manager is responsible of the oversight for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Manager is responsible for creating and maintaining excellent public relations for the corporation and for the community as well as leading the service team and planning out onsite projects, delegating tasks and managing all maintenance related issues.
Responsibilities:
Manages the physical operations of the community including but not limited to Housekeeping, grounds and capital projects, HVAC, appliances, maintenance equipment, external contractors, plumbing, pool operations, and electrical systems.
Constant communication with all team members regarding maintenance needs; ensures timely response to requests.
Partners with vendors, and outside contractors to review and/or develop renovation and new construction plans as needed
Monitors and maintains proper inventory levels; partners with Community Manager to authorize purchase orders for supplies and equipment.
Ensures all fire and safety inspections are completed.
Responsible for property following all safety policies, procedures, and regulations and is knowledgeable with city and state building codes to ensure compliance
Alongside Community Manager, Implements and monitors department budget; manages expenses within approved budget constraints.
Trains, supervises, motivates, and develops maintenance team; manages schedules and workflow.
Supervises all work orders and make ready apartments are completed in a timely fashion to ensure resident satisfaction as well as ensuring all Grounds are to company standard.
Supervises all Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels.
Qualifications
Requirements
General education: High School diploma or equivalent is preferred.
Specialized Education/Training/Experience - HVAC and CPO certifications.
This position requires "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies.
Achieve Fair Housing certification prior to interaction with prospects or residents.
Knowledge of OSHA laws and regulations.
Participate in training in order to comply with new or existing laws.
Excellent leadership skills and ability to motivate team members
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities, workflow and delegate tasks
Be able to work evenings and weekends.
Ability to work efficiently and effectively on an independent basis.
Excellent human relation skills: tenant interaction is required.
Must be willing and able to learn new maintenance technologies.
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
Comply with expectations as demonstrated in the Employee Handbook.
RR Living Values
Be Your Best. Do Your Best
We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.
Honesty, Integrity, and an Unwavering Commitment to Excellence
Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.
Empowered Associates, Obsessively Purpose-Driven and Stronger Together
Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization.
The Magic is in the Details
Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.
Passion and Care Defines Our Team
Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.
$50k-86k yearly est. 8d ago
Team Lead - Ocean Springs, MS
Tidal Wave Auto Spa
Customer service supervisor job in Ocean Springs, MS
Starting Pay Rate:
Hourly - Hourly Plan, 13.00 USD Hourly
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Do you want to learn how to become the leader of a team? We can help you take the first step!
A Tidal Wave Team Leader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Team Leaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it!
This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions.
What We Will Provide:
Competitive pay with the opportunity to earn weekly commission.
Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available.
A tremendous opportunity for growth and development within Tidal Wave!
What Your Day Will Look Like:
Provide friendly & enthusiastic customerservice.
Assist in opening and closing the facility.
Enroll customers in our Unlimited Car Wash Club.
Prep vehicles before they go through the tunnel.
Safely guide customers onto the tunnel conveyor.
Assist in regular maintenance of all equipment.
Maintain the facility, which includes landscape maintenance & pressure washing, etc.
What You Will Need:
Friendly, Responsible, and Reliable!
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug Screen and Background Check Required per state guidelines.
At least 18 years of age.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 90 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$39k-79k yearly est. Auto-Apply 11d ago
Team Lead
Rack Room Shoes Inc. 4.2
Customer service supervisor job in Gulfport, MS
31534 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 739
Rack Room Shoes 739
Pay Range: 12.00
Gulfport Premium Outlets
10000 Factory Shop Blvd Ste 630
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Gulfport, Mississippi US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$26k-33k yearly est. 28d ago
Team Leader
McAlister's Deli
Customer service supervisor job in Lucedale, MS
Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.
Key Areas of Responsibility:
* The ability to provide supervision during assigned shifts.
* Provides team members, and guests with a positive experience and atmosphere.
* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
* Monitors speed of service to ensure a positive guest experience.
* Assists with guest comments and complaints.
* Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
* Helps encourage adherence to uniform policy and standards.
* Ensures proper cash handling procedures are followed.
* Opens and closes the restaurant in the absence of upper management.
All other duties as assigned by management.
Job Type: Hourly
Education: High School Diploma or equivalent
This is for a position at a franchised McAlister's Deli location
$39k-78k yearly est. 18d ago
Inside Sales
Northshore Outdoor Design & Supply
Customer service supervisor job in Slidell, LA
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Benefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Ongoing training
Employee Discount
Sales Commission
Job SummaryOutdoor Home Store is seeking a friendly and service-oriented Inside Sales associate to join our team! As Inside Sales Associate, you will assist customers with their shopping needs and ensure an excellent shopping experience. Responsibilities may include working the register, stocking shelves, processing inventory, and maintaining the store's appearance. The ideal candidate will have previous experience in customerservice and knowledge of cash register operation.
Responsibilities
Greet each customer with a smile and provide assistance while they are shopping
Follow all safety and loss prevention procedures.
Work at a register to ring up and carry out customer sales.
Collect payments by cash and credit card
Issue receipts and refunds to customers
Take added responsibility for stocking, inventory, and store maintenance.
Drive sales by participating in targeted product promotions and initiatives as set forth by the company.
Develop and maintain solid product knowledge in order to best help customers with their selections.
Qualifications
High School Diploma or equivalent
Ability to read, count, write, and communicate clearly and effectively
Understanding of sales techniques and best practices in customerservice
Willingness to work well in a team environment
Ability to quickly and accurately work a register
Willingness to work a flexible schedule
Compensation: $12.00 - $18.00 per hour
Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
$12-18 hourly Auto-Apply 60d+ ago
Assistant Salon Team Lead
YSG
Customer service supervisor job in Slidell, LA
Ready to bring some sparkle to our fabulous salon? We've got the perfect spot for you as a full-time Assistant Salon Team Lead at Yellowhammer Salon Group! Enjoy a flexible schedule, including evenings and weekends, and receive a competitive wage averaging $15-20/hour plus bonuses, and daily tips.
We're also proud to offer:
Medical and dental
$250 referral bonus
Vacation time
Your birthday off work
Join our journey by sending in your application today!
THE TYPE OF ASSISTANT SALON TEAM LEAD WE'RE LOOKING FOR
We're searching for someone who can meet the following qualifications:
A current cosmetology or barber license
1 year of customerservice experience
Ability to stand, bend, and occasionally lift up to 25 pounds
WHAT IT'S LIKE
As our Assistant Salon Team Lead, you're the heartbeat of our salon, managing operations and providing leadership for success. Leading by example, you guide your team to expand clientele and boost profitability. You delve into the business side, sharing your knowledge with your enthusiastic team.
You're a coach and mentor, fostering a positive work environment and setting the example with top-notch hair care services Each guest receives the highest quality treatment with you on the job. From hiring to conflict resolution, you handle it all with ease and professionalism. Your secret sauce? Bringing out the best in others by being your absolute best self!
ABOUT US
With locations in 11 states, we operate over 180 smartstyle salons. We help over 2 million customers look and feel more attractive every single year! We pride ourselves on providing affordable, quality services.
Our dedicated managers and assistants offer guidance and support, creating a collaborative team environment that sparks innovation. With a commission structure offering both hourly wages and a percentage of business revenue, daily tips paid in cash, and rapid clientele growth is a given, no wonder we've got such happy team members! Every day is an opportunity for growth, creativity, and success.
If this role suits your style, fantastic! Applying is a breeze, taking less than three minutes. Good luck - we're thrilled to meet you!
$15-20 hourly 60d+ ago
Assistant Salon Team Lead
Smartstyle By YSG
Customer service supervisor job in Slidell, LA
Job Description
Ready to bring some sparkle to our fabulous salon? We've got the perfect spot for you as a full-time Assistant Salon Team Lead at Yellowhammer Salon Group! Enjoy a flexible schedule, including evenings and weekends, and receive a competitive wage averaging $15-20/hour plus bonuses, and daily tips.
We're also proud to offer:
Medical and dental
$250 referral bonus
Vacation time
Your birthday off work
Join our journey by sending in your application today!
THE TYPE OF ASSISTANT SALON TEAM LEAD WE'RE LOOKING FOR
We're searching for someone who can meet the following qualifications:
A current cosmetology or barber license
1 year of customerservice experience
Ability to stand, bend, and occasionally lift up to 25 pounds
WHAT IT'S LIKE
As our Assistant Salon Team Lead, you're the heartbeat of our salon, managing operations and providing leadership for success. Leading by example, you guide your team to expand clientele and boost profitability. You delve into the business side, sharing your knowledge with your enthusiastic team.
You're a coach and mentor, fostering a positive work environment and setting the example with top-notch hair care services Each guest receives the highest quality treatment with you on the job. From hiring to conflict resolution, you handle it all with ease and professionalism. Your secret sauce? Bringing out the best in others by being your absolute best self!
ABOUT US
With locations in 11 states, we operate over 180 smartstyle salons. We help over 2 million customers look and feel more attractive every single year! We pride ourselves on providing affordable, quality services.
Our dedicated managers and assistants offer guidance and support, creating a collaborative team environment that sparks innovation. With a commission structure offering both hourly wages and a percentage of business revenue, daily tips paid in cash, and rapid clientele growth is a given, no wonder we've got such happy team members! Every day is an opportunity for growth, creativity, and success.
If this role suits your style, fantastic! Applying is a breeze, taking less than three minutes. Good luck - we're thrilled to meet you!
Job Posted by ApplicantPro
$15-20 hourly 13d ago
Team Lead
Rack Room Shoes 4.2
Customer service supervisor job in Gulfport, MS
31534
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 739
Rack Room Shoes 739
Pay Range: 12.00
Gulfport Premium Outlets
10000 Factory Shop Blvd Ste 630
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Gulfport, Mississippi US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a customer service supervisor earn in Gulfport, MS?
The average customer service supervisor in Gulfport, MS earns between $21,000 and $43,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Gulfport, MS