Customer service supervisor jobs in Harlingen, TX

Provide excellent customer service, receive customer, assist in initiating the repair process, direct all telephone calls accordingly, schedule and follow-up wiht all referrals, assist all department during the repair process, prepare files for closing and accept and secure payments.

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination * Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. * Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. * Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). * Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance * Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). * Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). * Support internal and external audits, post-entry amendments, and reconciliation filings. * Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination * Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. * Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. * Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. * Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support * Coordinate inbound and outbound transportation for both domestic and international shipments. * Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. * Monitor carrier performance, freight costs, and customs-related demurrage or detention. * Support freight invoice reviews and cost reporting. * Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement * Perform compliance screening in Descartes. * Support continuous improvement initiatives in customs and logistics processes. * Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration * Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy * Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: * Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. * In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. * Familiarity with free trade agreements (USMCA preferred) and related origin documentation. * Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. * Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. * Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. * Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. * Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions.

Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client's members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers. Hourly pay rate - $19/hr This position is located onsite in our Harlingen, TX office. Company Culture: Our mission is to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. We foster a culture built on collaboration, integrity, and an employee-first mindset. We believe in continuous improvement and provide opportunities for employees to develop their skills, advance their careers, and contribute meaningfully to our mission. At Qualfon, every voice is valued, and teamwork is the foundation of our success. Big dreams are achieved through small actions, and our mission fuels every choice we make so we can give back to the communities where we live and work. Responsibilities What you will be doing: • Respond to inbound inquiries related to active credit card accounts, consumer loans, and fraudulent activity. • Assisting customers in recovering their online credentials. • Assist members with monetary and non-monetary transactions, including account maintenance for checking, savings, and certificates of deposit (CDs). • Complete service tasks such as adding authorized users, facilitating balance transfers, managing interest distribution for CDs, and handling IRA account changes. • Support credit card and fraud-related inquiries, including payment authorizations, adjustments, account growth, and underwriting decisions. • Conduct thorough analysis of moderately complex complaints and collaborate with internal teams and vendor partners to identify process failures and improve customer satisfaction. • Communicate effectively with customers, co-workers, and business leaders while maintaining professionalism and empathy. • Stay informed of applicable policies, procedures, and regulatory guidelines to ensure compliance and risk management. • Prioritize workload to meet service level objectives and ensure all business risks are identified, measured, and controlled. Qualifications What Skills & Qualifications are needed: • Minimum 1 year of customer service experience in financial services, fraud, or insurance. • 2 consistent years of call center experience preferred. • Minimum 1 year of experience in conflict resolution and documentation, including researching and resolving customer concerns. • High School diploma or GED required; college degree preferred. • Ability to work onsite in Highland Park and meet attendance requirements. • Demonstrated ability to manage difficult verbal communications and develop professional written responses through collaboration and proactive engagement. • Proven ability to multi-task and prioritize in a fast-paced, detail-oriented environment. • Stable work history with a consistent record of reliability and performance. • Strong written and verbal communication skills, with a professional and articulate voice. • Proficient internet and research skills, with the ability to quickly learn new subjects. • Computer savvy, able to resolve minor technical issues independently. • Typing speed of 20 words per minute with 90% accuracy. • Strong critical thinking and problem-solving abilities. • Comfortable working in a fast-paced, sometimes hectic environment while maintaining professionalism. • Self-motivated and capable of working independently with minimal supervision. • Skilled at multi-tasking across multiple computer applications while engaging with customers. • Veterans and their family members are encouraged to apply. Pay Range USD $19.00 - USD $19.00 /Hr.

Responsible for daily operations and quality and quantity of work performed throughout the Histology Lab. Completes established competencies for the position within designated introductory period. Performs other related duties as assigned. Due to the nature of Laboratory Services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and maintain service to the community. Qualifications: MINIMUM EDUCATION: Bachelor's Degree in a chemical, physical or biological science from an approved college or university and be a graduate of an accredited school of medical technology or equivalent. PREFERRED EDUCATION: Graduate from a school of Histotechnology accredited by CAHEA/NAACLS or equivalent. MINIMUM EXPERIENCE: 4 years experience in a histology laboratory or a clinical laboratory performing high complexity testing. PREFERRED EXPERIENCE: 2 years experience in a managerial role with fiscal, regulatory and quality improvement responsibilities and 3 years managerial experience. REQUIRED CERTIFICATIONS/LICENSURE: Histologic Technician (HT) or Histo Technologist (HTL) from American Society of Clinical Pathologist (ASCP) or equivalent 2+ to 5 years experience Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Full-time Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. If additional work is needed, explain the details to the customers, including the additional cost and time consideration. Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions. QUALIFICATIONS General knowledge of mechanical operations. Sales experience preferred. Excellent oral and written communication skills.

Job Description We are looking for a Service Advisor to join our team at Payne Chevrolet Buick GMC. The Service Advisor will be responsible for consulting with customers about their vehicle issues, scheduling service appointments, and providing excellent customer service throughout the repair process. **Responsibilities:** 1. Greet customers and listen to their vehicle concerns. 2. Schedule service appointments and provide cost estimates to customers. 3. Communicate with technicians to ensure repair work is completed efficiently and accurately. 4. Keep customers informed about the status of their vehicles and any necessary repairs. 5. Upsell additional services or products based on customers' needs and vehicle requirements. 6. Handle customer inquiries and complaints in a professional and tactful manner. 7. Maintain accurate service records and follow up with customers after service appointments. **Qualifications:** 1. Must be 21 and over. 2. Must have held a driver's license for 3 consecutive years. 3. High school diploma or equivalent. 4. Previous experience in automotive service or customer service is preferred. 5. Strong communication and interpersonal skills. 6. Ability to multitask and work in a fast-paced environment. 7. Knowledge of automotive systems and parts is a plus. 8. Proficiency in computer systems and software applications. 9. Customer-focused with a positive attitude and willingness to assist customers.

As a Part Time Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. Wage: $15.00 hourly Apply today and shift your career into drive for tomorrow! Responsibilities: Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile. Proudly represent Hertz with your professional appearance, language and behavior. Focus on providing a clean and safe vehicle, to every customer, every time. Take ownership of each customer's service experience by immediately owning and resolving issues. Be proud of our brand and the role you play in our success. Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. Build brand loyalty. Utilize company approved sales and service techniques when determining customer wants and needs. Offer optional products to meet customer wants and needs. Prepare all rental and return documents accurately and completely. Qualify each customer using our company rental requirement guidelines. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. Ensure that the return date and time on the rental agreement is accurate. Review all charges at the time of vehicle return. Prepare the Rental Agreement Folder with all required information. Answer the phones to assist customers in a friendly, helpful and prompt manner. Assist customers by effectively resolving all customer service issues. Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills: Passion for customer service and attention to detail - Goes the extra mile Self-motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Detailer Lube Tech Porter Service Service Advisor Service Manager Shuttle Driver Flat Rate Technician Window Tint Technician Customer Service Representative

Description: El Tigre Food Stores/ Tex Best Travel Centers provides a unique workplace experience for all of our cashiers in Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey. The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties and Responsibilities The essential job functions include, but are not limited to: Provide professional and friendly assistance to customers, vendors, and other Associates. Operate cash register to ring sales. Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales. Card customers for all age-restricted products. Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers. Participate in stocking of items and marketing promotion efforts. Incentives/Benefits: Flexible Work Schedules Exceptional Training Competitive Pay Career Advancement and Development Opportunities 401K With a Competitive Company Match Requirements: Qualifications The position requirements include, but are not limited to: Experience with professional cash handling procedures. Experience in a Convenience Store and/or food service environments. Basic computer knowledge. Possess a Texas Alcohol Beverage Commission card to sell alcohol. Competencies Comfortable in a fast-moving environment. Ability to follow instructions and procedures. Excellent customer service and interpersonal skills. High energy and strong work ethic. Education The position requires the following educational experience: High School Diploma or Equivalent. Work Environment Work is performed primarily inside a retail store and occasionally may work in an outdoor environment. Disclaimer La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management. This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.

Detailer Lube Tech Porter Service Service Advisor Service Manager Shuttle Driver Flat Rate Technician Window Tint Technician Customer Service Representative

Job Description Under immediate supervision and procedural control of the McAllen 311 Dept. Supervisor, the 311 Customer Service Specialist (CSR) greets callers on the phone in a friendly and cheerful manner with the intent of solving the caller's concern. The position requires that the CSR work with diverse populations by using tact, courtesy and independent thinking. The employee assists with emergency management functions of the City as directed. About the Organization: McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence. About the Benefits: The City provides an excellent array of benefits including but not limited to retirement (2:1 matching), health/dental/vision insurance, paid vacation, sick and medical leave, funeral leave, paid holidays, tuition reimbursement, life insurance and longevity pay. Job Posted by ApplicantPro

Salary:$40,000.00 - $42,000.00 per year Details Care Experience Manager (CEM) Join a Company That Puts People First! Thrive Specialty Pediatric Care is one of the largest private duty nursing companies in the nation and growing! Now that we have joined forces with Aveanna Healthcare, our care teams and our patient population have never been larger. At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart What Makes Aveanna Different? Award-Winning Culture * Recognized in Indeed's Work Wellbeing Top 100 Companies of 2024 * Named Best Company for Work-Life Balance, Happiest Employees, Best Culture, and Best CEO by Comparably in 2024 Comprehensive Benefits Package * Health, Dental, Vision, and Company-paid Life Insurance * Paid Holidays, Vacation Days, and Sick Days * Quarterly Bonus Opportunities * Mileage Reimbursement * 401(k) Savings Plan with Employer Matching * Employee Stock Purchase Plan with a 15% Discount * Tuition Discounts and Reimbursement Program (conditions apply) * Nationwide Presence with Advancement Opportunities * Employee Recognition Programs and Relief Fund * Structured New Hire Orientation * Employee Resource Groups for Community and Support Position Details Compensation:$40,000+ base salary + quarterly bonuses + paid rotating on-call. Schedule: Monday-Friday, daytime hours Full-time with on-call rotations. Key Responsibilities of the Care Experience Manager * Coordinate staffing needs and manage caregiver schedules. * Organize orientation and training for new caregivers. * Manage shift coverage for absences or tardiness. * Monitor and address cost containment to ensure efficient case assignments. * Evaluate and support staff performance with a positive approach. * Provide 24/7 on-call support to field staff, patients, and families (on a rotating basis). * Occasionally deliver supplies/equipment to homes as needed (mileage reimbursed). * Build and maintain strong relationships with caregivers and patients to ensure top-tier service. * Demonstrate problem-solving skills, initiative, and sound judgment. * Uphold and adhere to company policies and procedures. Qualifications for Success * High School Diploma or equivalent required; College Degree a plus. * Proficient in English; bilingual skills are a plus. * Healthcare experience is highly preferred. * Proficiency in Microsoft Office Suite (Word and Excel). * Strong organizational skills, ability to multitask, and thrive in a team environment. * Willingness to work an after-hours on-call schedule. Note: As an employer receiving Medicare and Medicaid funds, employees must comply with all health-related requirements in relevant jurisdictions, including vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Take the Next Step in Your Career! Join a team where you can grow, lead, and make a real difference in the lives of others. Apply now to become part of Aveanna's supportive and dynamic environment. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer. About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Education and/or Experience High school diploma or GED; 1 to 3 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered. Valid Texas Driver License Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!

Coordinate and lead the service operation area for achievement the sales goals and customer satisfaction. Administrate and coordinate the department resources. Responsible for enumerating mechanical problems on customer vehicles, providing customers with an estimate of repairs, and promoting the sale of additional services. Meet the monthly sales goals Provide the total customer satisfaction. Delegate and supervised the responsibilities of the employees. Establish the necessary measure to safeguard the assets and interests of the company. Provide a quality service for the internal and external customers. Perform their duties with a sense of mutual respect, ethical, collaboration, tolerance and positive attitude toward their peers. Protects organization's value by keeping information confidential. RESPONSIBILITIES Obtain accurate customer and vehicle data and input into computer Review daily with the service techs the status of the vehicles in the service workshop. Supports Service Advisors about the customer services and make requests. Verify the achievement of sales goals. Review the material inventory in washer workshop. Daily review of invoices of internal orders. Review the warranties status in floor plant. Ensure that customers receive prompt, courteous, and effective service. Serving as a liaison between technicians and customers. Take ownership of the customer's concerns and correct concerns as required. Ensure customer has a positive dealership experience. Build relationships with customers. Always leave a positive impression with the customer, deliver a great guest experience. Greet customers in a timely, friendly manner Handle customer complaints with integrity. Refer the complaining customer to the appropriate individual for further communication. Operate the department at maximum production, controlling costs, building a loyal customers, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. Forecast goals and objectives for the department and strive to meet them. Strive for harmony and teamwork with all other departments. Prepare and administer an annual operating budget for the service department. JOB PROFILE LEVEL OF EDUCATION: BACHELOR DEGREE (PREFER) WILLING TO TRAVEL: YES EXPERIENCE, KNOWLEDGE AND SKILLS 3 years minimum in service manager. Reporting Skills, Attention to Detail, Business planning,

Join the SpinXpress Team in McAllen, TX - A Fresh Opportunity Awaits! At SpinXpress, every team member is essential to our success. We're searching for motivated, dependable individuals who value teamwork, integrity, and the chance to be part of a company that's revolutionizing the laundry experience. Our modern, high-capacity laundromats are designed to deliver fast, efficient, and enjoyable service, and we need great people to help make that possible. What We're Looking For We're looking for enthusiastic, detail-oriented team players who bring positivity and a desire to grow. You'll begin as an entry-level SpinNerd, with the potential to advance into roles like SpinAmbassador, all while enjoying competitive pay and great benefits. At SpinXpress, our mission extends beyond laundry-we're committed to doing good for the environment, our communities, and our people. If you're ready to make an impact, build your skills, and grow your career, we want to hear from you! What You'll Get Flexible Part-Time Hours - Choose shifts that fit your lifestyle (morning, evening, weekend, or overnight) Paid Training Program - Earn $8/hour during a 6-week onboarding period Competitive Pay After Training - Earn $10-$12/hour plus commissions, bonuses, and benefits Mentorship & Growth - Learn from experienced leaders who care about your development Leadership Opportunities - Advance as SpinXpress continues to grow Team Connection - Engage with coworkers across locations through our internal social platform Fun Incentives - Join friendly competitions and earn rewards for hitting performance goals Compensation Overview Training Period: $8/hour for 6 weeks Post-Training: $10-$12/hour + Commissions + Bonuses Be part of a team that's fresh, forward-thinking, and fun. Join SpinXpress in McAllen, TX, and help redefine what laundry can be! Our Mission: We're committed to creating a fun, supportive work environment while delivering an exceptional customer experience. At SpinXpress, we pride ourselves on being Clean, Bright, and Safe - it's the SpinXpress way! If this sounds like the opportunity you've been waiting for, apply today and spin your career in a whole new direction! Customer Service / Team Work / Community Satisfaction / Career Growth Create a fun and welcoming job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an excellent customer service experience Greet, Help, and Thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both customer and associate safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask

Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public. Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER