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Customer service supervisor jobs in Hawaii - 601 jobs

  • Senior Oracle Services Leader: Q2R & ERP for TMT

    Ernst & Young Oman 4.7company rating

    Customer service supervisor job in Urban Honolulu, HI

    A global consulting firm is seeking a Senior Manager in Oracle Services. This role involves managing complex projects in the Technology, Media, and Telecommunications sectors, delivering high-quality solutions and driving innovation. The ideal candidate has over 8 years of experience, including project management and implementation of SaaS solutions. This is a hybrid position requiring strong communication skills and the ability to engage with clients effectively. Apply now to shape your future with confidence! #J-18808-Ljbffr
    $78k-102k yearly est. 5d ago
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  • Customer Experience Specialist - PT

    Avis Budget Group, Inc. 4.1company rating

    Customer service supervisor job in Kahului, HI

    You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. Youll be responsible for clear communication, smooth logistics, and delivering premium custom Customer Experience, Specialist, Experience, Customer, Retail, Automotive
    $29k-33k yearly est. 2d ago
  • Marine Electrical Lead Supervisor

    Pacific Shipyards International, LLC 3.8company rating

    Customer service supervisor job in Urban Honolulu, HI

    A leading maritime services company in Honolulu seeks an Assistant Electrical Superintendent to manage electrical projects. The candidate should have a BS in Electrical Engineering, at least 3 years of Marine Electrical experience, and proficiency in AutoCAD and Microsoft Office. Responsibilities include overseeing daily operations, planning electrical installations, and ensuring compliance with safety standards. This full-time position requires US Citizenship due to background security requirements. #J-18808-Ljbffr
    $31k-50k yearly est. 5d ago
  • Member Service Representative (Full-Time) - Kailua

    Navy Federal Credit Union 4.7company rating

    Customer service supervisor job in Kailua, HI

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 25 Kaneohe Bay Dr Ste 220, Kailua, Hawaii 96734 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $42k-49k yearly est. 3d ago
  • Customer Experience Lead-Windward

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Kaneohe, HI

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.00 Maximum Salary: $23.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $19-23.8 hourly 18d ago
  • Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )

    EAH Housing 3.6company rating

    Customer service supervisor job in Ewa Beach, HI

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES * Coordinates and oversees the delivery of services and program activities to residents both on and off-site. * Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. * As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. * Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. * With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. * Provides mentorship to Resident Services Coordinators within assigned portfolio. * Works with Resident Services Supervisors to create individual training plans for each person supervised. * Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. * Recruits, assists and links residents with services and program activities. * Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. * Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. * Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. * Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. * Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. * Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. * Monitors participating agency involvement for quality and compliance with memorandums of understanding. * Obtains resident feedback on effectiveness and quality of programs and their delivery. * Participates in design and implementation of program evaluation with the Resident Services Manager. * Provides assistance and referral services to all residents needing assistance. * Sets up and maintains a directory of providers for use by project staff and residents. * Educates residents on service availability application procedures, client rights, etc. * Assists residents in building informal support networks with other residents, family and friends. * Actively participates in EAH's Injury and Illness Prevention Plan * Regular and predictable attendance. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS * Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. * Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
    $23.8-37 hourly 60d+ ago
  • Member Experience Manager

    EŌS Fitness 3.9company rating

    Customer service supervisor job in Hawaii

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. California Pay Range $19.50 - $22.87 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $19.5-22.9 hourly Auto-Apply 15d ago
  • Other - Warrior Volleyball Team Manager

    University of Hawaii System 4.6company rating

    Customer service supervisor job in Hawaii

    Title: Warrior Volleyball Team Manager Hiring Unit:UHM Athletics DUTIES AND RESPONSIBILITIES: Assist with all managerial aspects of the program including clerical work such as inputting of data and filing paperwork, preparation of practice/game facilities and equipment, video taping of practices and games, clock management and recording of statistics during practices, assist with team functions such as community service events and the Warrior Volleyball Booster Club. Demonstrate effective organizational skills and time management. Be responsible for practice/game facilities and equipment for the Warrior Volleyball Team and visiting teams. Set up and clean up of facilities and equipment. Assist UHM Team Athletic Trainer with equipment that needs to be transported to practice/game facilities if needed. The individual may participate in limited on-court activities during practice (e.g., assist with drills) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis. Clock management and recording of statistics during practices. Clerical office work and record keeping. Inputting of data and filing paperwork. Maintain confidentiality with office work and all other aspects of the program. Assist with administrative duties such as mail outs and team meeting preparation. Be available prior, during and after all home competitions for game preparation. Assist with organization of community service events and the Warrior Volleyball Booster Club. Comply with the Warrior Volleyball Team Guidelines. Coordinate and execute social media exposure (Facebook, Twitter, Instagram, etc.) for Warrior Volleyball. Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies. Demonstrate a positive and professional working attitude and maintain a collaborative working relationship with the coaching staff, team members, support staff, administrators in the University of Hawaii at Manoa (UHM) Athletics Department and other individuals associated with the Warrior Volleyball Program. Know, recognize, and comply with laws, policies, rules, and regulations governing the University of Hawaii and its employees, and the rules of the NCAA and the Big West Conference as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if you have reasonable cause to believe violations, whether by employees or students, have occurred or will occur. Other duties as assigned. CRITERIA FOR TEAM MANAGER: Per NCAA Bylaw 11.01.7 Manager: A manager is an individual who performs traditional managerial duties (e.g., equipment, laundry, hydration) and meet the following additional criteria: * The individual shall be a full-time undergraduate (12 credits at the University of Hawaii at Manoa (UHM)) or graduate student (8 credits at UHM) (see Bylaws14.2.2and14.2.2.1.4), except that during his or her final semester or quarter of a degree program, he or she may be enrolled in less than a full-time program of studies, provided he or she is carrying (for credit) the courses necessary to complete the degree requirements; * The individual may participate in limited on-court or on-field activities during practice (e.g., assist with drills, throw batting practice) or competition (e.g., assist with warm-up activities) involving student-athletes on a regular basis; * The individual shall not provide instruction to student-athletes; * The individual shall not participate in countable athletically related activities (e.g., practice player) except as permitted in Bylaw11.01.7-(b); * An undergraduate team manager must maintain a minimum semester and cumulative Grade Point Average (GPA) of 2.0 or above and complete a minimum of 12 credits each semester. * A graduate team manager may be allowed to be a manager for two (2) years only. Graduate Manager must maintain a minimum semester and cumulative GPA of 3.0 or above. BENEFITS: Maximum amount a team managermay receive the value of an undergraduate student resident tuition payment (50%) or the individual's tuition cost (whichever is less). Tuition does not include payment for Outreach College extension courses. Tuition payment will be prorated if the start date and completion of all required paperwork is after the first day of school. APPOINTMENT PERIOD: 2025 Fall Semester and 2026 Spring Semester. Manager positions are renewable upon satisfactory performance, availability of funds,and departmental assessment. Managers are expected to average no more than 20 hours of work per week. QUALIFICATIONS: Accepted and enrolled as a full-time student at the University of Hawai'i at Manoa. Knowledge of volleyball. Familiar with Microsoft Office Word and Excel Ability to communicate effectively Ability to work independently Ability to manage time wisely Must be available to work an average of 20 hours per week. TO APPLY: Click on the "Apply" button on the top right corner of the screen to complete and application 1) cover letter indicating how you satisfy the qualifications 2) resume and 3) names and contact information (including e-mail address) of at least 3 professional references. INQUIRIES:Head Coach Charlie Wade, email: **************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $59k-68k yearly est. 17d ago
  • Customer Service Support

    Imperial Dade

    Customer service supervisor job in Pearl City, HI

    Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade, a leading North American distributor, has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with customers, process orders, and provide information in response to customers' inquiries, concerns, and requests about our products and services. The schedule for this position is Monday through Friday from 8:00 am until 4:30 pm and pays an hourly rate of $20.00 - $20.50 per hour. You will: * Answer customers' calls in a prompt, friendly, and professional manner. * Interface with customers by telephone, electronically, or face-to-face * Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. * Optimize fill rates by providing substitutions for out-of-stock or discontinued items * When necessary, escalate customer information, problems/needs, and requests to the customer service manager. You have: * High school diploma, GED, or equivalent * 2 years of customer service experience * Proficiency in MS Office and familiarity with using other software * 2 years of data entry experience * Excellent communication skills * An outgoing personality, eager attitude to help others
    $20-20.5 hourly Auto-Apply 15d ago
  • Customer Service Manager

    Finance Factors Ltd. 3.7company rating

    Customer service supervisor job in Kailua, HI

    IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.
    $32k-44k yearly est. Auto-Apply 60d+ ago
  • Fleet Service Supervisor

    Xpress Trucking & Logistics

    Customer service supervisor job in Urban Honolulu, HI

    Full-time Description Job Title: The Fleet Service Supervisor Department: Mechanic Salary: $65k - $80k per year FLSA: Exempt The Fleet Service Supervisor is responsible for overseeing the daily operations of an organization's fleet of vehicles, ensuring they are properly maintained, serviced, and compliant with all applicable regulations. This role requires knowledge of diesel engine systems, diagnostics, and repair. The Fleet Service Supervisor will lead a team of mechanics and technicians, oversee preventive maintenance schedules, and ensure the safe and efficient operation of all diesel-powered vehicles in the fleet. Requirements Job Duties, and Responsibilities: Oversee the maintenance, diagnostics, and repair of diesel-powered vehicles and equipment, ensuring they are functioning at optimal levels. Schedule and manage regular inspections, preventive maintenance, and servicing for all fleet vehicles. Monitor and track the performance of diesel-powered vehicles, including fuel efficiency, emissions, and overall operational health. Maintain detailed records of repairs, maintenance schedules, and inspection results for each vehicle, ensuring compliance with all regulations. Supervise a team of mechanics, including specialized diesel technicians, to ensure high-quality maintenance and repair work. Provide ongoing training to technicians on the latest diesel technology, engine diagnostics, and repair techniques. Conduct performance reviews and implement training programs to enhance team efficiency and skills. Develop and manage the fleet maintenance budget, tracking expenses for repairs, parts, labor, and fuel. Identify opportunities to reduce costs, improve efficiency, and extend the lifespan of fleet vehicles. Oversee the procurement and disposal of diesel-powered fleet vehicles, ensuring they are aligned with the organization's goals and operational requirements. Recommend when diesel vehicles should be replaced based on usage, repair history, and cost-effectiveness. Assist in the selection, purchasing, and disposal of fleet vehicles in alignment with company goals and budgets. Ensure that new vehicles meet the company's operational needs and are properly equipped for service. Ensure fleet vehicles comply with all federal, state, and local regulations, including safety standards, emissions regulations, and insurance requirements. Skills and Qualifications: Education Bachelor's degree in business management, logistics, or a related field (preferred). ASE Diesel Mechanic certification or equivalent is strongly preferred (e.g., ASE certifications, Fleet Management Professional) are a plus. 5+ years of experience managing diesel-powered fleets or working as a diesel mechanic, with at least 2 years in a supervisory or leadership role. Hands-on experience with diesel engine diagnostics, repairs, and maintenance. Experience managing a team of mechanics and coordinating a fleet's operational needs. Skills: In-depth knowledge of diesel engines, fuel systems, electrical systems, and diagnostics. Strong leadership and team management abilities. Excellent organizational, problem-solving, and decision-making skills. Solid understanding of vehicle maintenance, safety regulations, and repair processes. Budgeting, cost management, and financial reporting experience. Effective communication and interpersonal skills. Ability to negotiate with vendors and manage contracts. Knowledge of vehicle diagnostics, maintenance, and repair processes. Working Conditions: Work Environment: In-door, office-based with regular visits to maintenance facilities, garages, and fleet depots for hands-on management and inspections. Physical Demands: May require occasional travel and on-site inspections. Ability to lift to 50 lbs. may be required. Hours: Flexible hours with occasional overtime depending on the needs of the fleet and operational demands. Salary Description $65k - $80k per year
    $65k-80k yearly 32d ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Customer service supervisor job in Waipahu, HI

    Job Description NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 24d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Customer service supervisor job in Urban Honolulu, HI

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Supervisor, Membership Servicing

    Midpac 4.2company rating

    Customer service supervisor job in Urban Honolulu, HI

    Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience. Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work. Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid
    $37k-47k yearly est. 1d ago
  • Service Supervisor - DDD

    Hawaii Behavioral Health 4.0company rating

    Customer service supervisor job in Hilo, HI

    Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Bi weekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.
    $30 hourly Auto-Apply 60d+ ago
  • Service Supervisor - DDD

    Hibh

    Customer service supervisor job in Hilo, HI

    Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Bi weekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.
    $30 hourly Auto-Apply 60d+ ago
  • Member Service Representative (Part-Time) - Kapolei

    Navy Federal Credit Union 4.7company rating

    Customer service supervisor job in Kapolei, HI

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $42k-49k yearly est. 5d ago
  • Assistant Resident Services Supervisor (Villages of Moa'e Ku - 1289, 1301,1309 )

    EAH Housing 3.6company rating

    Customer service supervisor job in Ewa Beach, HI

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. Provides mentorship to Resident Services Coordinators within assigned portfolio. Works with Resident Services Supervisors to create individual training plans for each person supervised. Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. Recruits, assists and links residents with services and program activities. Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to “age in place,” and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. Monitors participating agency involvement for quality and compliance with memorandums of understanding. Obtains resident feedback on effectiveness and quality of programs and their delivery. Participates in design and implementation of program evaluation with the Resident Services Manager. Provides assistance and referral services to all residents needing assistance. Sets up and maintains a directory of providers for use by project staff and residents. Educates residents on service availability application procedures, client rights, etc. Assists residents in building informal support networks with other residents, family and friends. Actively participates in EAH's Injury and Illness Prevention Plan Regular and predictable attendance. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985
    $23.8-37 hourly 60d+ ago
  • Family Service Supervisor

    Northstar Memorial Group 4.4company rating

    Customer service supervisor job in Waipahu, HI

    NorthStar is seeking a dynamic Family Service Supervisor (Sales) at Mililani Memorial Park & Mortuary in Waipahu, Hawaii. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities: Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results Report to the sales manager daily for direction setting and unit status report Qualifications 4 or more years of solid sales experience Experience closing and securing the sale At least one year of experience in a leadership role Effective communication skills Va driver's license with a clean driving record (included in background) Pre-employment background check Key Qualities We Seek at NorthStar: Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. Salary Range: $120,000-$220,000 We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1
    $28k-45k yearly est. 24d ago
  • Service Supervisor - DDD

    Hawaii Behavioral Health 4.0company rating

    Customer service supervisor job in Hilo, HI

    Join Our Team as a Service Supervisor - Make a Difference Every Day! Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you! The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ID Medicaid Waiver Services Program Services. At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve. "A'ohe hana nui ka alu'ia" No task is too big when done together... Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families. Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission. Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices. Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment SUMMARY: Job Type: Part-Time, Flexible Location: Big Island (Hilo) Pay: $30/hour RESPONSIBILITIES: Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/ID Services. Carries a caseload to meet the needs of HBH. Completes supervision notes in a timely manner. Greet and meet with new clients and providers when a new provider s matched to a client. Coordinates at least 1 hour of shadowing of new providers before start of service. Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs. Develops Safety Crisis Plan for clients as needed. Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements. Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed. Provides coverage/substitute, as needed, when DSW's are not able to work their schedule. Provides administrative assistance to Program Coordinator and DDD Program Manager. Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills. Submits service verification forms and supervision logs in a timely manner as specified in the Rules and Regulations. Notifies the DDD Program Manager and Program Coordinator, in a timely manner, when there are critical and significant issues occurring. Schedules consultation sessions with direct support workers as required for the specific individuals. Provides regular supervision and submits required documentation in a timely manner. Attends all required trainings. Adheres to HBH administrative guidelines working timesheet and service logs. Adheres and complies with HBH's Policies and Procedures and with HBH's DDD Rules and Regulations. Participates in continuing education/training in accordance with the HBH Master Training Plan and Department of Health-Developmental Disabilities Division guidelines. Performs other duties as assigned. REQUIREMENTS: Bachelor's degree from an accredited college or university in Social Sciences or education, or Minimum one (1) year verifiable experience working directly with individuals with disabilities or the elderly Current TB clearance First Aid and CPR training Criminal history check Traffic Abstract PHYSICAL REQUIREMENTS Observe, see, hear, and respond to client's needs, emergencies and conflicts. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to frequently stand, sit and walk. Able to run after client occasionally. Handle the responsibilities and routine stress often associated with providing childcare services. Ability to communicate effectively (verbal and written); ability to instruct and maintain emotional control under stress. Individual will be exposed to inside and outside environmental conditions. If required by HBH to transport client (current driver's license, clean traffic abstract and current car insurance) COMPENSATION & BENEFITS: Competitive Pay (Bi weekly) Ongoing training/supervision Opportunities for advancement Medical and dental coverage About Hawaii Behavioral Health: Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities. HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.
    $30 hourly Auto-Apply 60d+ ago

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