Customer service supervisor jobs in Iowa - 1,768 jobs

Job Title: Customer Support Representative II Duration: 10 months contract on W2 (possible extension) Fully Onsite These positions will be on the Customer Support Team in a Technical Support Center. Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment within and can monitor for positions through careers page. This position offers a retention bonus after 6, 12, and 24 months of employment. This position offers pay increases based on 6, 12, and 24 months of employment. Retention bonuses and pay increases are forfeited for those who do not complete their assignments or end assignments early. Subject to review. PRIMARY RESPONSIBILTIES & DUTIES: The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system. Technicians also create and maintain support tools/solutions available online. A few of the 80+ products supported by this support team: /Website-Dashboard, JDLink, Operations Center, Apex Farm Management, Stellar Support, Mobile Apps, GreenStar Displays, StarFire Receivers, JDLink Terminals, AutoTrac and machine guidance. This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.* REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: * Skills in interpersonal communications, negotiation, and conflict resolution * Experience with customer service / support * High comfort level and experience with consumer software applications * Strong computer and troubleshooting skills * Ability to work off-shift hours and occasional holidays to support the business * Experience with data management DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: * Knowledge of agriculture customers * Agriculture operations experience, including Precision Farming experience * Prior work experience in Agriculture or Technology dealer channels * Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline **Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works** Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday. · Schedule may include occasional holidays and overtime based on the needs of the business. · Candidate must be available to work any 8-hour shift within the 7am-6pm support window. · Candidate will work on-site (Johnston, IA) five days a week · Shifts are subject to change based on volumes. SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.

Responsibility for leading operation of one or more plant value streams. Implements under the direction of the Value Stream Manager the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and annual expectations. Responsible for developing and leading associates, employment decisions and performance assessments of an assigned plant value stream(s). Responsible for leading all aspects of the plant value stream(s) under the direction of the Value Stream Manager to include: associate development, utilization of team consensus to evaluate decisions, ensure rapid implementation of decisions, budget development and adherence, employment decisions related to associates and performance assessment of Group Leaders and associates. Essential Functions The Value Stream Team Leader will meet with the Value Stream associates regularly. Reflecting on problems, solutions and challenges, thereby creating a culture of continuous improvement. Leads the plant value stream(s) in daily operations and continuous improvements, which include but are not limited to: supply chain, production control, manufacturing priorities and coordination between all shifts in the value stream. The Value Stream Team Leader will assist the Value Stream Manager to create continuous product flow, utilize pull systems and to level the workload. Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented and the area is compliant with safety and 5S requirements. Instill and maintain a positive team atmosphere in the Value Stream(s); hold regular team meetings and assign team member tasks and coordinate support activities form departments outside of the team. Utilize PDCA in conjunction with Tracking Centers and Team Improvement Boards to ensure results. Provide effective cross training for Value Stream associates and backups from other value streams to assure the continuous smooth running of the value stream. Encourage team to stop and fix problems in order to get quality right the first time. Work with the Value Stream Manager to develop the future state value stream map and manage the plans to achieve it as documented in the Value Steam Tracking Center. In addition, the Team Leader works with the Group Leader and the Value Stream Team to maintain Team Improvement Boards. A visually controlled environment must be developed to assure no problems are hidden.

Immediately Seeking! Route Service Representative (Spencer) Monday-Friday | Full Time | Shifts: 6:00 AM - 4:00 PM | 7:00 AM - 5:00 PM Pay $800 per week Duties include but are not limited to: Conduct laundry deliveries and pickups from customer locations Verify all systems are in order before deliveries, including pre-trip and post-trip vehicle inspections Check paperwork to ensure all deliveries are accurate Drive truck along established routes and service existing customer base Deliver cleaned uniforms, industrial items, and other rental products; pick up soiled items Load and secure laundry carts onto trucks or trailer beds, including operating lift gates Help grow customer base by upselling and cross-selling products and services Report customer feedback or vehicle issues to supervisor Maintain a clean and safe work environment Perform other duties as assigned Qualifications: Clean Motor Vehicle Record (3 years) Able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical) Basic reading, writing, and counting skills Able to use an electronic handheld device or cell phone Strong teamwork, communication, and customer service skills Ability to manage multiple tasks in a fast-paced environment Self-motivated and able to work with limited direction Physical Skills and Abilities: Lift up to 50 lbs. unassisted and move rolling carts up to ~250 lbs. Stand, bend, stoop, squat, kneel, twist, lift, push, and walk throughout shifts Drive a delivery truck or step van safely for extended periods Work outdoors in all seasons with exposure to the elements Why work for Advance Services, Inc.: Advance Services is for and about people; we are your employment specialists Easy application process-no fees! Weekly pay Fun safety and attendance incentives Health benefits for you and your family PTO so you have time for yourself Great referral incentives Partnering with top companies in the area Apply today: Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************. Stop in and see our friendly staff at: 2512 HWY BLVD, Spencer, IA 51301 Advance Services is an equal opportunity employer.

Service Manager-$1500 Signing Bonus Type: Full Time Pay: $30.00-$32.00/hour Property: Westpointe Apartments & Townhomes Company: BH Management Link: *********************************************************************************************** We value new talent! Join us and receive a $1,500 signing bonus after 90 days of employment! Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we've come from and are ready to tackle what's next. Come join us! Role Overview As the Service Manager II, you'll have a big mission. If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as 'what' was done here at BH! Key Responsibilities Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff. Participates in the site staffing needs with the Community Manager. Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training. Responsible for safety and skill training for all maintenance employees. May assist with completing written property safety audits. Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards. Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects. Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff. Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance. Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components. Inspects, maintains, installs, repairs, replaces, and cleans equipment. Includes sourcing and installing new equipment. Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines. Has a complete understanding and working knowledge of the company's policies and procedures, and ensures team's understanding and compliance. Responsible for the maintenance and security of all property-issued tools. Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident request per company standards. Other duties as assigned. You Have Minimum of five or more years of progressive maintenance and safety experience. 300-500 units in one community. Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property. Regularly performs manual, task-oriented work independently and prioritize tasks. Assigning tasks to large team. High School diploma is a plus. Required Certifications: EPA Core, Type I-Appliances, Type II-HAVC, Certified Pool Operator Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Lifting up to 50 pounds. Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs. Ability to work with both hands for frequent grasping and manipulation. Push or pull items and reach overhead. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Seniority Level: Experienced Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, including "on-call" and/or participate in a rotating "on-call" schedule as needed to meet business needs. At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. PandoLogic. Keywords: Apartment Maintenance Manager, Location: Urbandale, IA - 50322

*Customer Service Representative* *Location:* West Des Moines, Iowa (On-site) *Pay Rate:* $22/hr *Contract Type:* Contract-to-hire potential *About the Role* Join *American Equity* as a *Customer Service Representative*, where you'll assist annuitants with established policies in a dynamic, fast-paced environment. This role focuses on *post-issue support*, including address changes, claims inquiries, funding decisions, tax-related questions, and more. You'll handle *50+ calls per day*, ensuring prompt, professional, and accurate service while navigating multiple systems and collaborating with internal teams. *Key Responsibilities* * Respond to customer calls, emails, and other communications promptly and professionally * Provide accurate answers and solutions verbally and in writing * Research issues to identify causes and deliver resolutions * Meet department standards for schedule adherence, accuracy, and soft skills * Update contracts with detailed notes for internal visibility * Navigate multiple computer systems and tools efficiently * Collaborate with teammates to create solutions for customer issues * Assist other operational teams as needed *Qualifications* *Must-Have:* * Attention to detail and strong communication skills * Ability to type *40+ WPM* * Quick learner and punctual *Preferred:* * Previous experience in customer service or financial services *Work Schedule* * *On-site* in West Des Moines office (transitioning to downtown location in Q1) * Monday-Friday, 8-hour shifts between *8:00 AM - 5:00 PM* * Standard schedule: *8:15 AM - 5:00 PM* * One 5-hour day option (Tues-Thurs) *Employee Value Proposition* * Great starting position with *American Equity*, a growing company * Opportunity for *contract-to-hire* * Collaborative and supportive work environment Learn more about us: *Job Type & Location*This is a Contract to Hire position based out of West Des Moines, IA. *Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in West Des Moines,IA. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Req No. 2025-5494 Category Management Type Regular Full-Time Union or Non-Union Non-Union Division Heavy Company Altorfer Inc Working Hours/Days Working Hours: 7:30am-5:00pm Monday - Friday, Saturday rotations and other hours as needed. Overview: Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians. Basic Duties Basic Duties: Communication with customers when scheduling repairs in the shop. Communication via email, phone, and business systems. Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing. Assist customers and technicians on repairs and define the scope of work to ensure expectations are met. Responsible for managing the yard facilitator(s) and daily yard operations. Demonstrate strong customer communication & developmental skills as well as the ability to assist, manage and motivate a large, diverse workforce. Assist the service department with answering phone calls, payroll review and entry, and service office organization & appearance. Perform other duties as assigned. Qualifications Qualifications: 2 years' experience in service supervisory setting. Military and veterans encouraged to apply. Previous engine, power train, hydraulic, service repair and maintenance knowledge is a plus. Excellent communication skills (verbal and written) and customer service skills are needed. Ability to write professional business communication by email or letter is required. Experience in DBS,SIS Vision Link, Service & Equipment Link networks experience a plus. Knowledge of safety requirements and protocols, following company General Safe Work Practices as well as enforcing those practices. Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required. Must be able to work in a fast-paced environment. Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Physical Requirements/Working Conditions Working Conditions: This position mainly works in an office environment but there may be times you'll go out in the service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May occasionally go out on the shop floor supporting service operations, when doing this appropriate safety equipment is required to be worn (IE- safety glasses or side shields and steel toe shoes/boots). Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

Employment Type:Full time Shift:Description: The UM Lead is responsible for overseeing day-to-day activities within the Utilization Management (UM) department, including staffing, assignment management, and serving as the first line of escalation for problem-solving. This role ensures effective leadership and delegation of daily UM activities and workflows. The UM Lead is also responsible for intervening with payers to prevent denial escalation, managing in-house expedited appeals, and conducting medical reviews for post-claim audits. As a resource and mentor to the UM staff, the UM Lead provides education on payer requirements, regulations, and standard work practices. This role involves collaboration with the Director of Care Coordination/Case Management and a multidisciplinary team. Essential Functions: Understands, incorporates, and demonstrates Trinity Health's Mission, Vision, and Values in all behaviors, practices, and decisions. Facilitates daily activities of the UM department and provides leadership to the team. Assists the Director in hiring, training, coaching, and evaluating personnel. Maintains confidentiality regarding personnel matters within the department. Works with healthcare providers to assess medical necessity and appropriateness of inpatient admissions, providing feedback on documentation to support these decisions. Collaborates with the team to maximize financial reimbursement for MercyOne Central Hospital through accurate and timely clinical documentation. Coordinates with the Pre-service Team to ensure pre-certification for patients with complex diagnoses or care settings, in accordance with payer requirements. Maintains strong relationships with insurance payers to facilitate authorization approvals. Collaborates with the Revenue Cycle, HIM, Denials, and Finance teams. Recognized as an expert in UM practices and technical skills. Demonstrates effective communication (verbal, written, and digital) in various forms including medical records, emails, and phone calls. Consults with other professionals to improve patient outcomes. Utilizes current literature to guide practices and improve outcomes. Seeks assistance in conflict resolution when needed. Effectively delegates tasks to other UM team members and evaluates their performance. Completes assigned learning materials and competency activities within orientation and beyond. Contributes to the professional growth of others by serving as a preceptor, coach, and mentor. Assists in managing resources to meet quality and financial goals. Performs other duties as assigned by the manager. Maintains knowledge of relevant federal, state, and local regulations, as well as Trinity Health's Organizational Integrity Program, Standards of Conduct, and other policies to ensure adherence. Minimum Qualifications: Comprehensive knowledge of Utilization Management, typically gained through a bachelor's degree in Nursing, Healthcare Administration, or a related field, or equivalent relevant UM work experience. A minimum of 5 years of Utilization Management experience. Previous leadership experience preferred. Current Registered Nurse License in the State of Iowa required. Certification in Utilization Management preferred. Comfortable working in a collaborative, shared leadership environment. Strong personal presence characterized by honesty, integrity, and a caring attitude, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Education: Bachelor's degree in Nursing, Healthcare Administration, or a related field. Relevant work experience in Utilization Management may be considered in lieu of degree. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Category/Function Trust/Wealth Management Type Regular Full-Time Requisition ID 2025-18578 Workplace Type On Site Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are seeking a RPS Service Specialist that will be responsible for providing support to RPS team members and clients as a member of the Retirement Plan Services Product & Operations team. This role will have client-facing responsibilities in addition to being a key member of the product team to create scalability within the operational aspects of managing our advisory clients. This role is an integral part of the department's success in delivering a best in case experience to our clients. Salary Range The salary range for this position is $18.25/hr. - $29.75/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities: Assist the RPS team with day-to-day servicing of our advisory clients Assist in preparation of fee benchmarking & investment reports Assist in the preparation of client materials Liaison between Sales, Relationship Managers, and the client during new client onboarding Assist with preparing education materials to use for group and participant meetings RPS Account Maintenance: Ensure client information is set up on systems (Salesforce, RPAG) and reviewed periodically for accuracy and updates Track and provide reports to RPS team members to ensure components of our Fiduciary Lifecycle Program are delivered in the expected timeframe. Coordinate with recordkeepers if there are changes to the account or agreements (for example, investment lineup changes, fee changes, etc) Product Management Coordinate components on identified project initiatives, including documentation of decisions, timelines, implementation, and training. Partner with team members and other business areas to deliver on company objectives to grow the retirement plan services business. Perform other job-related duties and special projects as the need arises. Provide administrative support to RPS key personnel. Key Competencies for Position: Detail Oriented Self-starter with ability to prioritize work Accountability Strong administrative/organizational skills Relationship building and collaboration - interpersonal skills Qualifications and Education Requirements Years of Experience: 3+ years retirement industry experience Adept at utilizing Microsoft Office products, including Excel, Word, and PowerPoint. Proficient communication skills used for both internal and external clients Strong analysis and decision-making skills Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)

Pay Rate: $69,500 - $92,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan. Category/Shift: Salaried Full-Time The Job You Will Perform: * Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. * Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements. * Provide significant process and/or product expertise, and be a subject matter expert resource for other team members. * Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. The Skills You Will Bring: * High school diploma or GED * Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. * Preferred experience working in a manufacturing environment * Preferred computer data-entry experience * Eight or more years of customer relations experience in the Corrugated Box Industry * Builds Effective Teams * Collaborates * Customer focus * Decision quality * Directs Work * Drives Engagement * Ensures Accountability * Manages conflict The Benefits You Will Enjoy: International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description +++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++ Afternoon, Evening and Saturday Availability Required We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you! Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!! Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Phlebotomist About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will greet donors as they enter and exit the donor floor. * You will perform venipuncture of donors and programming of plasmapheresis machine. * You will monitor donors during the donation process and manage donor reactions. * You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training. * You will install, prime, and disconnect disposable sets on the plasmapheresis machines * You will stock supplies, break down empty cartons and assist with proper disposal. * You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. * You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight. * You will enter donor information into the Donor Information System (DIS). * You will coordinate donors to donor floor and compensate donors using the Debit Card system. * You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Waterloo U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Waterloo Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Position Title:Supervisor - Plant Services - 117Job Group:MeritRequired Minimum Qualifications:• Four years experience excluding apprenticeship in the applicable craft, trade or plant service supervised; or the equivalent combination of directly related education and experience. • Must possess and maintain a current valid drivers license.Special Required QualificationsValid U.S. Driver's LicensePreferred Qualifications:Experience overseeing maintenance and vendors of residential dorms, community living, or similar Experience coordinating work with contractors, managers, and other necessary personnel Experience with preventative maintenance Job Description: Iowa State University is seeking a Supervisor - Plant Services to lead skilled trades maintenance operations within the Department of Residence. This role oversees maintenance teams supporting residential dormitories, ensuring buildings, systems, and equipment are maintained safely, efficiently, and to a high standard. This is a hands-on supervisory role that balances leadership, coordination, and technical expertise in a residential environment that operates year-round. What You'll Do Supervise skilled trades staff including Environmental Systems Mechanics, Facilities Mechanics, Plumbers, and Carpenters supporting residence hall facilities. Plan and assign work by establishing schedules, managing work orders, and adjusting priorities based on daily needs and emergencies. Support preventive maintenance efforts to reduce downtime and extend the life of building systems and equipment. Provide on-call leadership by responding to emergencies and service needs during assigned rotations. Monitor quality and performance to ensure work is completed safely, on time, and in accordance with department standards. Assist with staffing needs by interviewing candidates, recommending hires, training employees, and supporting ongoing development. Coordinate materials and resources by reviewing and approving requisitions, ordering parts, and tracking maintenance needs. Lead by example by performing duties of the supervised trades as needed, particularly during emergency situations. Maintain accurate records related to timekeeping, schedules, costs, and work activity. Schedule Monday - Friday | 7:00 a.m. - 4:00 p.m. On-call rotation About the Department of Residence With over 400 full-time, part-time, and student employees, the Department of Residence is one of the largest non-academic departments on Iowa State University's campus. The department serves thousands of residents each year through housing operations that run year-round across residence halls and apartment communities. What You'll Get Insurance benefits beginning on your first day, with timely enrollment Retirement benefits with strong university contributions Paid vacation, sick leave, and holiday pay Tuition reimbursement available after one year of employment Characteristic Duties and Responsibilities Controls the work unit in establishing work schedules, assigning or reassigning duties, effecting transfers, and approving leave and overtime. Maintains accurate records, including time records, work schedules, and charges. Verifies and approves materials requisitioned by employees. Reviews and checks performance of assigned personnel in order to maintain high standards of service and workmanship. Interviews and effectively recommends hiring. Evaluates employee performance and effectively recommends disciplinary actions, promotions, merit increases, and termination. Trains and orients new employees; may conduct formal training. Reviews and keeps informed of new developments and techniques within area. Assist in preparing job cost estimates. Serves as first step in grievance procedure. Maintains and enforces prescribed safety standards. Performs the duties and responsibilities of the craft supervised as required and in emergency situations. Monitors equipment maintenance schedules and assigns maintenance when required. Orders repairs and parts when necessary. Acts upon requests and complaints from departments related to custodial services. Knowledge, Skills, and Abilities Ability to maintain effective working relationships with others. Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates. Ability to measure and evaluate employee performance and conduct reviews. Ability to interpret and explain policies, procedures, rules, and regulations. Ability to communicate orally and in writing. Knowledge of appropriate interviewing techniques. Knowledge of and ability to enforce safety standards. Ability to accurately maintain a system of records. Knowledge of the principles, methods, and techniques used in the trade supervised. Knowledge of building costs. Knowledge of purchasing policies and procurement practices. Ability to prepare cost estimates and specifications for facilities, equipment, materials, and repairs. Ability to communicate and interact with outside organizations and agencies such as municipal and state agencies and numerous private sectors. Knowledge of personnel policies and procedures. Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position. Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:17Application Instructions: To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Original Posting Date:January 14, 2026Posting Close Date:January 25, 2026Job Requisition Number:R18432

Central Sterilizing Services is seeking a full-time Supervisor. This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UI Health Care clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved. The schedule for this position will be Monday-Friday, 3:00 p.m. to 11:30 p.m. This position will primarily be located in Integrated Services Center in Coralville but will need to be available to flex to the university campus in Iowa City. Responsibilities: Provide Specialty Clinical/Technical Service Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing. Identify training gaps and proactively assess educational needs. Maintain and update equipment and supplies used in instrument reprocessing. Performs all duties performed by the Central Service technicians as needed. Provide Education Provide health education and feedback to individual staff members relative to department operations. Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators. Collaborate/Communicate with Health Care Team Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care. Communication to a variety of audiences through data. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc. Knowledge and compliance to accreditation agencies such as The Joint Commission. Identify and communicate variances and create action plans to address them. Assists to ensure staff are compliant with policies, procedures, and regulations. Human Resources Management Supervises technical activities of technician staff in UI Health Care Central Sterilizing Services. Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding. Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury. Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved. Supports management during HR procedures and communicate any issues to HR and CSS leadership. Pay Level: 4A Professional and Scientific Pay Structures | University Human Resources - The University of Iowa (uiowa.edu) Required Qualifications: Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing Proficient in computer software applications such as Word, Outlook, and Excel Excellent written and verbal communication skills A minimum of 2 years related quality or technical experience Previous supervisory experience Must Possess and maintain certification through a nationally recognized central sterilizing service training program such as IAHSCMM (International Association of Healthcare Central Service Materiel Management) or CBSPD (The Certification Board for Sterile Processing and Distribution) Possession of an appropriate driver's license to meet fleet safety standards. Desired Qualifications: Familiarity with UI Health Care supervisory functions such as ELMS and performance reviews Experience managing in a union environment Experience in a medical field that includes a sterile processing component Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission: Resume Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. ESSENTIAL FUNCTIONS: * This position interacts with individuals ages newborn to death. * Maintains and demonstrates a good understanding of the area control of all supplies, chemicals, equipment and personnel within Environmental Services. * Inspects check-outs and release to ensure required standard is met. * Arranges adequate coverage of assigned areas at all times and continuously checks assigned areas to ensure staff is following schedules and work is done properly. * Utilizes the phone to communicate with hospital staff and employees to meet the needs of the hospital in a timely manner. * Trains and retrains Environmental Service personnel as directed by the Operations or coordinating Manager. * Inspects equipment daily to maintain clean condition and good repair; observes cleaning needs throughout hospital and submits written requests to coordinating Manager. * Maintains good public relations with all patients, visitors, co-workers, staff and user departments. * Completes a variety of forms, reports and logs. * Assigns duties to staff in case of fire, internal disaster or community disaster. MARGINAL FUNCTIONS: * Observes and reports the need to repair equipment, furniture, building and fixtures. * Assumes responsibility for department in the absence of the Manager. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma or GED preferred. * Ability to read, write, comprehend and speak English fluently. * Three years experience in a clerical, reception, sales or supervisory position. * Computer experience (1 year). * Education may be substituted for experience. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

**Please read the ENTIRE job posting before applying** is an on-site in office position and will require on-call rotation** This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities. HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve. What Winning Looks Like: While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to: Create and maintain the team culture, which may include: o Collaborating with Imagines' Recruitment Team to hire the best team members for the job. o Supervise the Direct Support Professional team. o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices. o Scheduling your team to work at times that fits the needs of the people we serve. o Being actively present and involved with your team, including performing weekly site visits and following up with team members. o Conducting monthly team meetings focused on immediate needs and team culture. o Providing coaching opportunities for staff. o Agreeing to be placed on-call as required and fill in for the team if there is need. o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons. o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines. o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours. Overseeing resources, which may include: o Monitoring and scheduling vehicle usage for services. o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator. o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator. o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team. o Monitoring medication check-ins. o Monitoring appointment scheduling and follow-up communication for individuals served. o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine. Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry. Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation. Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible. Know We're For You: We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to: Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that. Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes. Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you. 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life. Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered. Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own. Discounted Costco or Sam's Club Memberships: What can we say? We know a great deal when we see one. Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career. Employee Assistance Program: We're there for you through all life's ups and downs. Requirements Functional Experiences, Skills, & Requirements: The ideal candidate will possess the following qualifications and professional experiences: Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too. An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives. Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve. Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader. Age Requirement: This position requires you to be at least 18 years of age. Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel. Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this. Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent. **Work Authorization: Candidates must be able to work in the U.S. without sponsorship** Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment. May require prolonged sitting and working at a computer for up to eight hours. May require frequent bending, stooping, and stretching. May require prolonged standing for up to eight hours. Must wear hearing and eye protection in required areas. Must have ability to see objects/persons at a distance. Must have ability to see close work such as typed or handwritten material. Must have ability to hear conversations in a quiet and a noisy environment.? Must have ability to determine where a sound is coming from. Must have ability to hear differences among bells, buzzers, beeps, horns, etc. Must have ability to communicate through speech. Must have ability to drive and transport for service provision as needed. Must remain awake during working hours, if applicable. Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc. Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.

Assisting customers "post-issue" (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity. Call volume is roughly 50+ calls a day. Responds to internal/external customer calls, emails and other forms of communications, resolving inquiries promptly, efficiently and professionally. Communicates answers and solutions to customers verbally and/or in writing. Researches questions and/or issues to identify causes and solutions and/or to disseminate accurate information to customers. Meets or exceeds department standards by adhering to schedule, providing accurate information, using soft phone skill techniques, and following all other performance metrics defined by Customer Excellence. Available to answer calls, uses appropriate aux codes when unavailable to take calls due to breaks, training, projects or lunch. Assists other teams within operations depending on business needs. Updates contracts promptly with notes so the most current information is readily available to all company personnel. Utilizes and navigates multiple computer systems, applications, and procedure tools to access and identify information. Initiates and takes ownership in creating solutions, answering questions and finding information for internal and external customers. Collaborates with teammates in creating solutions for different customer issues and situations *Qualifications* 1+ year of customer service experience Need to type above 40 WPM *Shift* Monday-Friday, 8am-5pm #priorityeast *Job Type & Location*This is a Contract to Hire position based out of Des Moines, IA. *Pay and Benefits*The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Des Moines,IA. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pay Rate: $69,500 - $92,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan. Category/Shift: Salaried Full-Time The Job You Will Perform: Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements. Provide significant process and/or product expertise, and be a subject matter expert resource for other team members. Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. The Skills You Will Bring: High school diploma or GED Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. Preferred experience working in a manufacturing environment Preferred computer data-entry experience Eight or more years of customer relations experience in the Corrugated Box Industry Builds Effective Teams Collaborates Customer focus Decision quality Directs Work Drives Engagement Ensures Accountability Manages conflict The Benefits You Will Enjoy: International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.