Customer service supervisor jobs in Irondequoit, NY - 616 jobs

SummaryWe are seeking an experienced and customer-focused Technical Support Manager (CIC) to lead and develop the North America Level 2 Technical Support team within GE Vernova's Grid Automation business. This leadership role oversees both Wireless and Optical technical support functions, ensuring exceptional post-sales service delivery across a growing portfolio of industrial networking, wireless, and fibre-optic communication systems used in mission-critical utility and infrastructure applications. The successful candidate will build a cohesive team culture that blends technical depth with customer empathy, drive operational performance, and partner cross-functionally with Product Management, Quality, Engineering, and Regional Sales teams to improve responsiveness, reliability, and customer satisfaction.Job Description Key Responsibilities Leadership & Team Development Lead and develop the CIC L2 Technical Support team (Wireless and Optical), fostering collaboration between the Rochester, Burnaby and Markham sites. Coach, mentor, and grow technical specialists to enhance product knowledge, troubleshooting discipline, and professional communication. Establish team goals aligned with regional and global service objectives, promoting ownership and accountability. Conduct regular 1:1s, performance reviews, and knowledge-sharing sessions to sustain engagement and capability growth. Operational & Technical Excellence Oversee day-to-day case operations, ensuring SLA adherence, consistent quality, and proactive issue resolution. Drive best-in-class case management practices, leveraging Salesforce (SFDC), Phone System/Voice analytics, and dashboard metrics. Coordinate escalations with L3/L4 Engineering and Product Line teams to ensure thorough root-cause analysis and corrective actions. Champion continuous improvement in tools, processes, and documentation, including knowledge base content and training assets. Guide lab replication and validation activities to accelerate resolution of complex field issues. Cross-Functional Collaboration Serve as the primary interface between Technical Support, Product Line, and Engineering teams to surface field trends and systemic issues. Collaborate with Product Management to influence new product introduction (NPI) readiness, technical documentation, and support enablement. Partner with Quality and Commercial Operations to track and communicate customer experience metrics (CEI, CSAT, NPS). Contribute to strategic initiatives improving case prioritization, workflow automation (GridBot, Salesforce integration), and regional standardization. Customer Engagement & Escalations Act as a senior escalation point for key customer cases in both Wireless and Optical domains. Review and present case summaries, performance metrics, and root-cause findings to internal and external stakeholders. Ensure timely and transparent communication to customers during critical or high-impact incidents. Promote a strong Voice-of-Customer (VOC) culture, driving systemic changes based on feedback from utilities, partners, and OEM clients. Required Qualifications Bachelor's Degree in Electrical Engineering, Computer Engineering, or related technical discipline. Minimum 5 years of experience in communications systems, networking, or substation automation, including technical support or field operations. Proven leadership or supervisory experience within a technical or customer-facing support environment. Strong understanding of wireless and optical communications technologies, including IP networking, LTE/5G, SONET/SDH, MPLS-TP, or Ethernet. Experience managing distributed teams across multiple sites and remote resources or product lines. Demonstrate ability to drive process improvement and deliver measurable performance outcomes. Excellent interpersonal, communication, and organizational skills, with the ability to influence across functions and geographies. Desired Characteristics Familiarity with GE Lentronics and GE MDS (or comparable industrial networking and communications systems). Working knowledge of Salesforce CRM and customer analytics/reporting tools. Certifications such as CCNA, CCNP, or PMP are an asset. Strong analytical mindset with the ability to balance technical problem-solving and customer satisfaction. Adaptable to changing priorities and comfortable leading through ambiguity. Passion for coaching and building high-performing, customer-centric technical teams. Travel Requirement Ability and willingness to travel up to 25% for customer meetings, training, and internal collaboration between Rochester and Markham locations. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on November 20, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Have you been told you're a "people person?" Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum's Customer Service team. Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You'll work in a collaborative environment, alongside an encouraging team, making a difference every day. WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using encouragement and accountability to create a cohesive work unit * Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees * Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced * Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience We're a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you'd enjoy this type of dynamic job, we want to hear from you! WHAT YOU'LL BRING TO SPECTRUM Required Qualifications * Education: High school diploma with some college course work in business or related field; equivalent experience * Experience: 5-7 years of customer service/call center experience * Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.) * Skills: Effective communication, supervision, organization, time management * Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision * Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures Preferred Qualifications * Additional Experience: 3+ years of supervisory or leadership experience CCS450 2025-64425 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $55,440.00 and $88,660.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles. The Role: We are looking for our next Customer Care Team Manager within our Order Fulfillment Team. The Customer Care Team Manager will be responsible for the end-to-end Order To Cash process, ensuring on-time order fulfilment in Business-to-Business support at country or sub-regional level; direct people management of country or sub-regional Customer Service organization; driving continuous improvement in work process and CSR capability, and partnering with other functions to delight the customer This position is located Rochester, NY (preferred) or Wilmington, DE . Compensation: The current salary range for this role is estimated to be $99,085 - $134,100. In addition, this position may also be eligible to earn performance-based incentive compensation. The specific compensation offered to a candidate will be influenced by a variety of factors including but not limited to skills, qualifications, experience, and location. What You'll Do: Supervise Customer Service Representatives' service level towards internal and external customers Build strong partnerships with internal and external stakeholders Drive continuous improvement in Order to Cash process and Service Level KPIs: on-time delivery, order entry accuracy, monthly compliance performance, customer complaint lead time, etc. Participate in internal/external audit as needed Coach and train direct report lines Participate in creation and maintenance of process documents and SOPs for CS functions As needed, manage or supervise customer orders including domestic, export and consignment orders: Order entry, order confirmation, invoice issuance and order follow-up till good delivery to customers inclusive documentation and problem solving if any As needed, Process or supervise a credit note or a debit note related to a sales order or customer complaint Process or supervise customer complaints and service cases management, and participate in Order to Cash complaint investigation at country or sub-regional level Work directly with Logistics staff to ensure customer requirements are executed Other Order Fulfillment and Site Leadership tasks and responsibilities as required What You'll Need: Education: Bachelor's degree in Supply Chain or Business Administration, or another related discipline Experience: Minimum of 5 years experience in customer service or Supply Chain B2B; OR minimum 3 years' experience customer service AND 2 years' management experience Supervisory Responsibility (if applicable) 8-12 direct reports Work Environment This role spends approximately 50% of the time in an office environment and 50% of the time in the home office (hybrid schedule.) Position Type/Expected Hours of Work This is a full-time position. Days and flexible hours of work are required to meet customer needs Business Travel: Occasional domestic travel will be required; occasional international travel may be required AAP/EEO Statement Roquette is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. “AAP, EEO, Drug-Free Workplace” Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you identify yourself in this position, please apply by uploading your resume and let's start the journey together! Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws. As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach. To find out more about our products, values and sustainable development ambitions visit us at **************** and at *******************************

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. US - Tax - BTS - FSO CTORS Information Reporting and Withholding EDGE Senior Analyst EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace. The opportunity When you join EY EDGE, you'll be at the heart of EY's critical mission to build a better working world by applying your knowledge, skills, and experience in assisting clients in meeting their business objectives. You will learn, grow, and contribute - building new relationships and discovering the satisfaction that comes with producing high-quality, valued work and advice. Your key responsibilities Work independently, recognize and identify problem areas and items that need to be addressed or escalated to ensure tax returns, tax research, tax accounting and tax projects are timely, efficiently, and accurately completed. Tax Projects including but not limited to implementation of new tax laws, moderately complex analysis of tax methods of accounting as well as tax processes or calculations for compliance purposes. Responsible for identifying moderately complex tax related issues and providing recommended solutions via research and/or position development, and documentation. Lead the preparation and review of moderately complex tax/accounting regulatory and tax compliance with limited supervision. Perform and document research and analysis on related accounting and tax issues. Guide team members and be a role model on moderately complex tax projects. Keep knowledge up to date of new tax and accounting developments as well as of EY standard technologies and processes related to job function. Responsibilities include Prepare or detail review complex financial closings, tax compliance filings and other tax related processes or tasks Compile and/or evaluate moderately complex data, computations, documentation and various tax and accounting technologies Responsible for Service Quality across identified aspects of delivery. Understand opportunity risk in relation to our Scope of Services Develop, document, and gain cross functional alignment on processes to support processes and internal teams Demonstrate deep technical excellence in specific offerings and broaden technical skills across capabilities. Maintain internal network by providing technical assistance to others within EY in area of expertise Provide effective oversight, feedback, and coaching to junior team members Mentor/coach team members to develop technical and leadership capabilities Skills and attributes for success Possesses and applies a comprehensive knowledge of accounting and finance principles, practices, and procedures to complete moderately complex assignments Proficient using Microsoft products such as Excel, Word, and Power Point Experience with financial and tax applications, such as Gosystems, Onesource TP, Corp Tax, as required by area of specialism Strong attention to detail Good communication skills (both written & verbal) Proven conceptual and analytical ability To qualify for the role you must have Bachelor's degree in Accounting, Finance, Business Administration, Tax, Law, or Economics 4 - 6 years of increasingly diverse or moderately complex experience in related field Ability to prioritize, handle and track multiple assignments Strong analytical and problem-solving skills Ability to work independently Some supervision skills will be required Strong oral and written communication as well as presentation skills Experience with financial and tax applications such as GoSystems, CorpTax, Onesource, as required by area of specialism Proficient using Microsoft products such as Excel, Word, and Power Point Proficiency in tax accounting systems Willingness to travel as needed, and working in a balanced hybrid environment Ideally, you'll also have CPA, EA, licensed attorney, Project Management Professional, or Six Sigma Black Belt, but not required What we look for We're interested in tax professionals with a genuine interest in providing outstanding services to some of the world's most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you'll use your experience and status as a trusted advisor to maintain and further our reputation for excellence. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $75,200 to $124,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $90,200 to $141,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

DISTINGUISHING FEATURES OF THE CLASS: The Tenant Relations Supervisor is a mid-level professional role responsible for coordinating tenant engagement, building community partnerships, and ensuring residents are connected to critical resources that support self-sufficiency and quality of life. This position bridges direct tenant services (specialist-level) and departmental oversight (director-level), with a strong emphasis on relationship-building, program development, and community engagement. The incumbent will supervise tenant engagement processes (not staff initially), build an annual calendar of resident activities, manage communication channels including a dedicated social media presence, and act as a liaison between tenants and community support organizations. TYPICAL WORK ACTIVITIES: Develops and maintains an annual tenant activities calendar , including educational workshops, community events, wellness programs, and resident appreciation events. Creates and manages a Tenant Relations Facebook page to advertise upcoming events, share community resources, and highlight success stories. Acts as a liaison between tenants and community organizations (United Way, ABC, Urban League, Lifespan, Foodlink, Medical Motors, etc.), ensuring residents are connected to available programs such as GED preparation, substance abuse services, case management, food assistance, and employment resources. Conducts tenant outreach to promote participation in support programs and ensures follow-up on referrals. Partners with the Operations Manager and Office Manager to maintain comprehensive tenant profiles that track engagement, needs, and progress. Supports lease compliance efforts by providing proactive resources and interventions for at-risk tenants. Coordinates special events such as health fairs, job readiness clinics, financial literacy workshops, and holiday gatherings. Tracks tenant participation and engagement outcomes; prepares reports for management review. Assists with identifying grant opportunities and, when possible, supports the drafting of applications in coordination with the Director of Resident Services. Represents RHC at community meetings, coalitions, and collaborative initiatives to enhance visibility and partnerships. Responds to tenant inquiries, concerns, and complaints with professionalism and empathy, escalating as needed to management. KNOWLEDGE, SKILLS, AND ABILITIES Strong knowledge of community resources, human services, and housing support programs. Familiarity with case management principles and tenant engagement practices. Ability to build and maintain relationships with diverse populations and community organizations. Excellent written and verbal communication skills, with the ability to create outreach materials and manage social media. Ability to analyze problems, identify solutions, and implement processes that improve tenant satisfaction. Strong organizational skills to coordinate events, maintain records, and track outcomes. Ability to work independently and exercise sound judgment while collaborating with multiple stakeholders. Knowledge of HUD and housing-related regulations is desirable. Familiarity with grant research and application processes is a plus. Tenant Relations Supervisor - Rochester Housing Charities Page 2 MINIMUM QUALIFICATIONS: Bachelor's degree in Human Services, and (2) two years of experience, Social Work, Public Administration, or a closely related field; OR Associate's degree in a related field and three (3) years of full-time experience in human services, case management, housing, or community relations; OR Five (5) years of relevant full-time experience as described above. * NOTE: Experience in B and C may have been gained concurrently with A, or separately. SPECIAL REQUIREMENTS: Possession of a valid NYS Class D driver's license and daily access to a vehicle. Willingness to travel between RHC properties and community partner locations. Office-based with frequent community engagement and site visits. Occasional evening or weekend hours may be required for resident events. ADOPTED: SEPTEMBER 3, 2025

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We're at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world. Job Description The Customer Experience Manager actively aligns the goals of our external partners with the Nabis Mission and day-to-day operation, while maintaining transparency with the internal organization. This role must maintain a sense of the big picture, along with a rigorous understanding of day-to-day operations/SOP's. They will actively monitor and participate in all external communications to Brands and constantly work with Operations Managers to improve and standardize communication. They will participate in Brands' first orders, meeting with all points of contact, and act as liaisons to all Nabis departments, facilitating introductions and ensuring overall white-glove services. They will train Brands to use the Nabis portal in the most efficient way to align with internal SOP's, while obsessing over the customer. They will ultimately give their 'green light' to let new Brands fly and continuously monitor touchpoints to ensure maintained consistency. They will flag any less-than-perfect situation, communicate solutions to the team, and will work to course-correct by quarterbacking situations. As an active day-to-day air traffic controller for the operation, this role must have professional and effective relationships with all operations members, must be involved in all irregular and escalated matters, and must work with colleagues and GM to flag operational gaps of ownership, take interim ownership, and actively work to close them by assigning ownership. Responsibilities Overall owner of external comms between external partners and Nabis, while maintaining positive tone of partnership in communications (both internally and externally) to strive for customer delight Actively monitor all comms (Zendesk, Slack, Phone, etc) between partners and Nabis. Ensure timely response and effective communication by directly responding and/or monitoring all communications Hold local team accountable to communication metrics (ie response and resolution times) Work closely with Ops Managers to keep them in the loop about non-copied comms (phone calls and texts) - establish SOP's to create visibility across all comms. Serve as a secondary point of contact and closer for all handles. Monitor active threads regularly for timely response and make sure no communications are left unattended. Police archiving of all resolved threads in Zendesk, maintaining manageable inboxes Serve as the primary point of contact on escalated situations, working with GM and Operations Managers to resolve. Conduct Post-Mortems of escalated situations and write/assign SOP's for future instances. Serve as primary handle owner when needed. Work to constantly develop, improve, and standardize Nabis communication to all brands Train team on communication with partners CX Team Manager Manage, coach and develop CX associates, Sr. Associate and supervisor to perform all tasks accurately and efficiently while instilling a positive team culture and working environment Be responsible for teams successes and losses, holding them accountable to established department KPIs and processes Active Voice for Brands to local team and vice-versa with an emphasis on truly solving the problem for customers (rather than passing the ball) Regularly update local operations on Brand developments and provide context on operational impacts. Regularly evaluate operational pain points with Brands and guide Brands to mitigate Brand Operational Onboarding Seamlessly pickup onboarding process from Partnerships manager to facilitate a smooth transition to the CX team. Provide white glove service for Brand's first orders Guide Brands through order creation and overall Nabis process, introducing them to handles and respective managers along the way and ensuring they are using Nabis in a most efficient and effective way Actively following up to offer guidance and solicit feedback from Brands Owning the operation's seamless relationships with brands and stepping in when anything is less than perfect Quarterbacking unprecedented partner requests and situations Establish self as the point of contact for all escalated Brand/Retailer matters Advise Operations Managers on solutions and take point where needed Escalate to GM and Senior Leadership where needed. Diligently handle sensitive situations, reach out to Brands in times of Nabis error, and actively work towards resolutions Orchestrate and manage order changes - communicate with brands and internal team to make these inventory decisions quickly Provide support to managers in resolving inbound inquiries Perform post-mortems on escalated issues and author SOP's to handle at OPs Manager level Connecting Departments and closing operational gaps Write and Connect SOP's between all departments to eliminate operational and ownership gaps Build relationships internally and foster collaboration / cooperation between departments Identify accountability gaps or grey areas between departments and consult with GM on how to establish clear ownership. Regularly evaluate responsibilities by department and work with GM to redraw lines of ownership where needed Proactive Partner relationship development Brand /Retailer insights - actively monitor brand sales v. how much product is incoming/ on shelves - initiate conversations with brands around returning product Actively monitor and track fees, comps and special accommodations Work with Senior Account Executive to understand terms of contracts and flag where not being met Serve as floating backup manager Provide quotes and coordination for p2p's, one-off requests, and new business Qualifications Broad and detailed understanding of the operation with strong internal and external relationships Strong communication skills - timely communication across all platforms (phone, Zendesk, Slack) and ability to determine most effective kind per situation Problem-solving skills and sense of ownership and leadership Detailed understanding of the Cannabis Industry and all aspects of distribution Data and bottom-line driven decision making Ability to communicate between departments with humility and understanding Experience with de-escalation and client retention Must be at least 21 years of age Required Skills Great verbal and written communication 2+ years of customer service experience Keen awareness and understanding Low ego Willingness to learn new softwares and platforms Adaptability Ability to mulit-task and take on more than one project at a time WHY YOU'LL LOVE WORKING AT NABIS Be part of the fastest-growing cannabis startup in the U.S. Fully remote, high-impact, high-ownership engineering role Compensation starting at $80,000 base salary + bonus along with medical, dental, vision and 401k Flexibility and autonomy to drive your work Join a diverse, inclusive team passionate about technology and cannabis Nabis is an Equal Opportunity Employer *Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.*

Requirements Requires an equivalent combination of education and experience in health equity and civic/community engagement content. College degree preferred. Knowledgeable of resources available within the Rochester community. Ability to advocate/address issues of equity and work to ensure inclusion. Sensitivity and understanding of specific barriers which may lead to a lack of access and engagement. Some experience supporting the implementation of programs, trainings, and initiatives Must adhere to ULR's non-discrimination policies. Ability to effectively interact with co-workers, partners, and clients with diverse ethnic backgrounds, religious views, cultural experiences, lifestyles, and sexual orientations and to treat each individual with respect and dignity. Ability to work evenings and weekends when needed. Be proficient in Microsoft Office Suite and online resources and social media platforms Highly organized with attention to detail and timeliness in completing tasks Knowledgeable of research and best practices in equity and belonging Familiar with the grant process and can provide creative and innovative ideas Confidence in public speaking and presentation skills Ability to engage with diverse staff, engender trust, collaboration, and partnership Strong interpersonal skills; able to quickly establish credibility to develop and manage productive relationships with internal and external individuals and agencies Ability to manage the needs of multiple leaders and projects, and move quickly from one to another Ability to remain solution-focused and productive when working with various groups Ability to maintain accurate records and necessary paperwork Ability to provide support and training to other staff The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status. Salary Description $21 to $24 an hour

Hours: 40 hours/week The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m. Schedule: This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $22.02/hr with opportunity to advance to a level II In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth! Purpose of Position: This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets. Accountabilities: Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience. Active participation in Voluncare Model ESL's core values Engages in continuous self-development Openly accepts feedback to improve performance, and offers feedback for an improved experience Is engaged in coaching activities Consistent reliability and dependability in fulfilling job responsibilities Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards. Recommend and refer products and services to help customers increase their convenience and achieve their financial goals Accuracy in transaction processing Adhere to Contact Center Call Center Standards for call handling Adhere to work schedule Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs. Support the Voice of Customer process by documenting customer feedback in the VOC database Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. Accuracy in transaction processing Effective use of system tools to problem solve Transitioning call to Telebanker II when call complexity exceeds scope of role Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer. Accuracy in transaction processing Act as the first line of defense against fraud and scams which place customer account security at risk. Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities Deliver information to customers on identifying and preventing fraud. Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information Escalate issues to higher authorities when necessary Qualifications High School diploma or High School equivalency diploma required Min 1yr customer service and/or sales experience in a retail/sales environment Comfortable working with a variety of computer applications Effective verbal communication skills Ability to identify opportunities to deepen customer relationships Ability to maintain poise and professionalism under pressure Prior banking experience preferred Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KM1 #LI-Hybrid

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500435 GCHaS Ped Sleep & Wellness Ctr Work Shift: Range: UR URG 112 Compensation Range: $70,197.00 - $105,295.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Works under the general supervision of the medical director and/or a senior administrator to manage operations of a sleep program to ensure comprehensive evaluation and treatment of patients with sleep disorders. The manager oversees operations related to in center and/or home sleep apnea testing as required, diagnostic and therapeutic interventions, comprehensive patient care and direct patient education. A sleep center manager is credentialed in sleep technology and provides oversight of sleep center staff. RESPONSIBILITIES: Oversees the operation of the Sleep Center and associated services, including compliance with safety and regulatory guidelines, ensuring appropriate levels of clinical supply and inventory. Executes decision making authority as it relates to day-to-day operations. Develops policies and procedures. Supports program accreditation and compliance with regulatory requirements. Contributes to development, approval and oversight of annual budget. Directs and manages work completed by the assigned team, Ensures staff adheres to the accepted standards for the evaluation, testing, and treatment of patients in the sleep program. Recruits, interviews, hires, orients, trains and evaluates performance, recommends salary adjustments, provides guidance to staff through HR policies and guidelines. Improves staff performance through ongoing counseling, coaching, delegation, feedback, disciplinary actions when necessary and other HR functions. Develops plans to improve and sustain employee engagement for all assigned staff. Ensures professional and quality service for patients. Responds to sleep patients┐ procedural-related inquiries by providing appropriate education utilizing sleep center specific protocols. Ensures compliance with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues. Maintains sleep study acquiring skills and provides expert care to patients on nights or for daytime studies as needed. Maintains scoring skills and score acquired sleep studies as requested. Reviews and evaluates sleep studies and provides appropriate feedback to staff. Performs routine equipment care and maintenance and inventory evaluation. Follows HIPAA and privacy policies to maintain the privacy and security of patient information. Keeps current on relevant areas of knowledge and acts as a resource to staff. Interprets and ensures compliance with regulatory standards and requirements; keeps abreast of regulatory requirements, professional standards and competitive industry practices, as well as organizational initiatives with potential to impact current operations; monitors impact on existing activities to maintain service levels and work quality. Other duties as assigned QUALIFICATIONS: Bachelors of Science in health care related field or AAS in Polysomnography Technologist required 3 years of experience in polysomnographic testing required or equivalent combination of education and experience Leadership experience preferred Interpersonal, customer service, team work and coaching/mentoring skills; Computer use agility, critical thinking and decision-making ability preferred. NYS license as a Polysomnographic Technologist required. Must be Basic Life Support (BLS) certified. Schedule: 3 PM - 11 PM; OCC WKNDS The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

TEXT "GOMILES" to ************ to APPLY! GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

The Dining Services Supervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining Services Supervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner. Qualifications & Education Required: High School Graduate or equivalent is required HACCP/Food Safety Certified is required - St. John's will provide Associate's degree in hospitality management is preferred. Fluent in the English Language At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required. Core Organizational Competencies: St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues. Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends. Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities. Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments. Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care. Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner. Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Join our Team of Employee Owners! Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service Supervisor Department: Rochester Service Location: Rochester, New York Reports To: Assistant Service Manager Job Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime. Our most successful Service Supervisors: Possesses superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Exude a customer-focused attitude Apply extensive attention to detail to all tasks Toggle between projects and responsibilities with ease Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted Proficient with mobile devices and computers; advanced proficiency with Excel preferred Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities. Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll Scope of Responsibility: Supervision and scheduling of multiple service technicians. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives. Preparation of inspection & repair reports and assist with repair estimates & quotations. Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services. Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability. Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner. Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites. Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service. Accuracy and timeliness of technician timesheets and expense reports. Assist with the improvement of and compliance with quality procedures and typical practices. Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required. Reasonable travel as required. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** . Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

Job Description Join our Team of Employee Owners! Why work for a company when you can own it?Siewert Equipment, a Division of Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the water, waste-water, industrial, process, heating, and cooling markets. Job Title: Service SupervisorDepartment: Rochester ServiceLocation: Rochester, New YorkReports To: Assistant Service ManagerJob Overview: Siewert Equipment, Division of Cummins-Wagner, is an established distributor and service provider for pumps & process equipment. The Service Supervisor oversees all Service Technician functions, assists the Assistant Service Manager & Coordinators with daily operations, and works with the Service Manager in support of department performance, growth, and development. This is a key role in a dynamic work environment and includes responsibility for service estimating, planning, scheduling, project management, quality workmanship, safety, training, teamwork and customer relations. This position requires an experienced and motivated professional with a high degree of technical and administrative skills, with the ability to drive and develop our service & repair business. Essential characteristics include excellent communication & supervisory skills, computer proficiency, ability to oversee multiple projects, and reasonable flexibility for travel and overtime.Our most successful Service Supervisors: Possesses superior communication, analytical, and organizational skills Exhibit goal-oriented behaviors and time management principles Exude a customer-focused attitude Apply extensive attention to detail to all tasks Toggle between projects and responsibilities with ease Possess the ability to work outdoors in seasonal conditions and lift up to 50 pounds unassisted and 100 pounds assisted Proficient with mobile devices and computers; advanced proficiency with Excel preferred Must maintain an active, REAL ID compliant driver's license with a clean driving record, or a valid U.S. passport, as required for access to federal facilities. Minimum of 5 years' experience in maintenance and repair - emphasis on full-cycle payroll Scope of Responsibility: Supervision and scheduling of multiple service technicians. Work closely with individual technicians on job preparation, execution, and quality of workmanship, ensuring inspection findings and repairs are well-documented and performed in accordance with department policies and objectives. Preparation of inspection & repair reports and assist with repair estimates & quotations. Coordinate with partnering companies for services in areas such as metal machine & fabrication, electric motors and controls, vibration analysis, and crane & rigging services. Build & nurture relations with sales team, customers, and principals, and do so with responsible utilization of service resources to balance customer satisfaction and company profitability. Provide Service Technicians with the proper trainings, certifications, tools & other resources required to perform assigned work in a safe, quality, and cost-effective manner. Maintain a clean, organized & professional work environment to include shop, warehouse, office, vehicles, and job sites. Facilitate & document frequent “tool box” type meetings with emphasis on safety, workmanship, training, and examples of extraordinary service. Accuracy and timeliness of technician timesheets and expense reports. Assist with the improvement of and compliance with quality procedures and typical practices. Employee training and development to improve department capabilities and versatility. Utilize Cummins-Wagner BTU system as an employee training and record-keeping tool. Flexibility to work overtime & weekends as required. Reasonable travel as required. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Short & Long-Term Disability Insurance Our History:Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit ************************ Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.

The Dining Services Supervisor is responsible for dining room staff oversight and assumes responsibility in the absence of the Department Managers. The Dining Services Supervisor shares responsibility for ensuring residents and guests are serviced in a hospitable and efficient manner. Qualifications & Education Required: High School Graduate or equivalent is required HACCP/Food Safety Certified is required - St. John's will provide Associate's degree in hospitality management is preferred. Fluent in the English Language At Least three (3) Years' experience (one (1) of which in a supervisory position) preferably in a high-volume upscale restaurant, hotel, country club or senior living community preferred but not required. Core Organizational Competencies: St. John's Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues. Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others. Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends. Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities. Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments. Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care. Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner. Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

Requirements Education and/or Experience One to three years related experience and/or training; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Physical Demands The associate must be able to occasionally lift and/or move up to 50 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to outside weather conditions, dust and chemicals. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $19.00 to $23.00 per hour

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Call Center Agent needs 1 year call center experience Call Center Agent requires: call center customer relations PC savvy Call Center Agent duties: Interact with internal and external customers Document Additional Information $12/hr 12 months

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.