Customer service supervisor jobs in Jackson, TN

Stable and growing organization Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match Responsibilities As a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive, safe and claims-free manner, assisting Dayton Freight customers with a variety of inquires including freight pickup requests, manage rate quotes or freight charges and appointments or special requests Complete pre and post trip inspections on all dock equipment Properly document all freight control processes Participate in Dayton Freight's training and improvement programs Be available for irregular work schedules, alternating work shifts and/or assignments Adhere to the operational procedures and guidelines contained in the Dayton Freight Driver/Dockworker Manual Dispatch P&D Drivers Plan Outbound Dock setup Manage W&R process OS&D checks, reports, and inspections Receive, control and enter incoming claims Manage incoming customer/internal emails and mail Manage and coordinate weekly claim payment reports with payables Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies Ability to remain stationary for up to 90% of his/her shift Ability to ascend to and descend from a forklift, as needed Ability to perform essential functions of the role on a concrete floor that may become slippery when wet Ability to perform essential functions of the role while exposed to varying outside temperatures Qualifications 18 years of age Basic math skills Fluent in English Able to pass a drug screen Benefits Stable and growing organization Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match

**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. **Responsibilities:** + Develops and maintains good working relationships with employees, management, and customers. + Facilitates training with new and current employees. + Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. + Manages department resources to ensure maximum output, accuracy, and efficiency at all times. + Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. + Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. + Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. + Ensures all employees adhere to safety policies and procedures at all times. **Qualifications:** + Bachelor's Degree or International equivalent - Preferred + Ability to lift 70 lbs./32 kgs. + Availability to work flexible shift hours, up to 5 days per week + Strong oral and written communication skills + Working knowledge of Microsoft Office + Ability to work in a fast-paced warehouse environment + Management experience - Preferred **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Veteran Marketing Group is looking for a forward-thinking, entry level manager to join our team in Memphis! The Assistant Customer Service Manager will create and distribute positive branding messages and collateral for the company's products and services. The ideal person for this position has a dynamic personality and is passionate about sales and marketing. This candidate should have previous relevant experience and be interested in learning new sales techniques. Responsibilities: ● Execute sales and marketing campaigns - Develop marketing materials for distribution to potential customers. Develop and maintain positive relationships with existing and potential clients. Identify target customers and markets. ● Facilitate internal communications - Collaborate with sales and product teams to develop branded messages. Collect and compile customer feedback in an easily reviewed and understood format for review by company management and leadership. Collect and maintain sales records required to track, review, and modify the performance of marketing initiatives. ● Monitor actionable metrics - Forecast and analyze sales trends, marketing strategies, and product performance. Prepare and present reports summarizing information while making recommendations based on analysis. Perform other duties as assigned. Requirements: 1-3 years of related experience in business, promotional sales, customer service or a related field preferred Excellent verbal and written communication skills Excellent sales and customer service skills Strong analytical and problem-solving skills Those with experience in the following categories tend to do well in this role: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising.

With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.

ZLINE is seeking a dedicated Customer Service Trainer to support and develop our Customer Experience (CE) and Warranty teams. This role is ideal for an experienced CE representative who excels in coaching, communication, and leadership. As a trainer, you will play a key role in onboarding new hires, providing hands-on coaching, and ensuring team members are equipped with the knowledge and skills to deliver exceptional customer service. When not actively training, you will continue contributing as a CE representative while assisting with audits, feedback, and team support. If you're passionate about mentorship and growth, this is the perfect opportunity to elevate your career! Customer Service Trainer Prerequisites (Required): Minimum 1 year of employment with ZLINE 40 TAC trailing average over the last 3-6 months Passing score (85%) on CE Level 2 Test Passing score (85%) on CE Systems Test Comfortable with public speaking and presenting Responsibilities: Train new hires during onboarding after completion of L&D Assist the team with questions, emails, phone coaching, and support Meet regularly with RJ/Randi for NPI updates and communicate changes to teams Audit calls and cases, providing coaching and feedback Provide feedback on two calls per rep per week using Ali's Call Scoring Guide, passing notes to leads for direct rep feedback Shadow new hires and facilitate hands-on learning by having them shadow experienced reps Confidently train up to five people at a time Performance Metrics: 30 TAC Daily (when not training new hires) 20 TAC Daily (when actively training new hires) This position is an elevated CE representative role with additional responsibilities. When not conducting training, the Customer Service Trainer will continue CE work with added support and coaching duties. Travel between Bruceton and Milan will be required.

If you are passionate about sales and building strong customer rapport, we want you! * Casual customer service and sales role available at our Hornsby store * Comprehensive and ongoing training - no lighting experience needed! * Generous team member discounts, a fun team culture and performance based profit share incentives! BENEFITS To reward you for your efforts, we offer a competitive rate of pay (including higher rates on weekends and public holidays), performance based profit share incentives, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme. Not your average retailer, we have strong cultural values which are at the heart of who we are and what we do. To set you up for success, we will invest in providing you with extensive training, including on-the-job and online learning modules. We will invite you to attend seasonal catalogue launches to give you a sneak peak of upcoming trends and products, and we offer genuine opportunities for career development and progression. THE ROLE Based at our Hornsby store, you will become a valued member of the team and have rostered shifts in the store, along with having the flexibility to cover additional shifts as required. Key responsibilities of the role will include: * Provide expert professional customer service to our retail and trade customers * Promote and expand our Trade Loyalty Program and Trade accounts * Develop strong product knowledge to assist customers in making the best product choice * Achieve and exceed personal sales targets * Supporting other team members to ensure business goals are met * Contribute to the overall presentation of the store through merchandising and general housekeeping ABOUT YOU To be successful in this role, you will possess the following qualities: * Previous experience in a customer service environment * Strong communication skills with the ability to genuinely connect with your customers * An energetic and enthusiastic approach to all aspects of your job * A strong attention to detail ABOUT BEACON LIGHTING Lighting is crucial to the way we live, work and feel, which is why we're passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically. With a passion for people, we value our teams and treat everyone as part of the Beacon family! We truly do! HOW TO APPLY Click on 'Apply Now' and follow the process to complete your application. Please Note A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.

Job Description Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today we have over 240 stores in over 20 Midwest states from Maryland to Nebraska. We are looking for smiling, enthusiastic individuals with knowledge of sporting goods, merchandising skills and most importantly the ability to provide our customers an excellent level of service. This is a fun, fast-paced work environment with variety in the day to day operation of the store. Benefits Include: Merchandise discount Health, dental and vision coverage Prescription plan Life, STD, LTD insurance Vacation and Personal days 401(k) savings plan Dunham's is an Equal Opportunity Employer Responsibilities Responsibilities include: Operational, merchandising, administrative functions within the store. Leading and training a staff in providing exceptional customer service. Store opening and closing responsibilities. Driving sales through customer service and report analysis. Qualifications Job Requirements Include: Must have 2 years of retail management experience. Strong organizational and leadership skills and interpersonal/communication skills; as well as problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to provide our customers with a high level of service, as well as train and motivate the staff to do the same. Build enthusiasm within the store to create a positive work environment. Merchandise knowledge preferred, such as apparel, field & stream, footwear, exercise, and general athletics. Availability to work any hours the store is open.

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At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is 9.75 to 16.19, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 98733

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free Meals during your shift Flexible Scheduling Fun Work Environment Paid Training Advancement Opportunities Competitive Pay GED/Scholarship Opportunities Retail Discount Program to save $$$ at other retail establishments. Referral Program available at Most Locations - ask for details. Early Access to New Menu Items The successful Customer Service Crew Member is able to: Greet and positively engage guests in the restaurant. Accurately accept the guests' orders and process payments. Address and resolve all guest inquiries and concerns in a timely manner. Maintain a safe, secure, and comfortable area for guests and team members. Work well with our Delivery Partners Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors. The successful Food/Kitchen Service Crew Member is able to: Answering questions about menu items and promotions Prepare Ingredients and Menu Items Restocking product and workstations Using food preparation equipment including ovens, fryers, grills and various kitchen equipment Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors Requirements: Must be at least 16 years of age. No previous experience required. Must have reliable transportation. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials. Must be able to stand for long periods of time. Must be able to lift up to 50 lbs. with assistance. Must get along well with coworkers and guests through a positive and friendly demeanor. If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew! Benefits Flexible schedule Employee discount Paid training Other

Golden Circle Auto Group has been a trusted name in the automotive industry since 1979. As a local, family-owned business, we take pride in serving our communities with integrity and exceptional customer service. With locations in Jackson, Bolivar, Lexington, Parsons, and Iuka, we are committed to providing quality vehicles and top-notch service to our customers. At Bolivar Ford, we believe in investing in our people. As we continue to grow, we are looking for dedicated individuals to join our team. We offer comprehensive training, ongoing support, and opportunities for career advancement in a dynamic and rewarding environment. If you're looking for a workplace that values teamwork, professional growth, and customer satisfaction, we'd love to have you on board! Job Summary: The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Service Advisor Benefits: 401(k) Employee discount Health insurance Paid time off Vision & Dental insurance Competitive Pay Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Golden Circle is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description The Automotive Service Manager is responsible for running an efficient and profitable service department by managing staffing levels, ensuring customer retention, controlling costs, and maintaining accurate service records. This role oversees the daily technician schedule to ensure all repairs are completed in a timely and efficient manner while maintaining a full schedule. The Service Manager's goal is to maximize the department's efficiency, revenue, and productivity while maintaining a high level of customer satisfaction. Key Responsibilities: Manage the vehicle service queue, ensuring timely repairs and customer satisfaction Provide accurate service quotes to customers and handle customer inquiries Assign and monitor the workload of mechanics and technicians; review inspection reports and manage technician time Oversee the purchase and transfer of outside items; manage schedules and order parts for the department Act as a liaison between customers and the technician team, ensuring clear communication of repair progress Collaborate with vendors, suppliers, and parts departments to ensure timely service and part availability Perform duties of other shop personnel, including mechanics and technicians, as necessary Ensure regular maintenance of equipment and tools as directed Interact with customers regarding the progress and status of their vehicle repairs Maintain a clean and safe working environment for all team members Maintain a professional appearance and treat colleagues with respect Ensure adherence to all relevant federal, state, and local regulations Communicate effectively, both orally and in writing, to customers and team members Licenses and Certifications: ASE Certification (Preferred but not required) Valid Driver's License (Required) Job Requirements: High school diploma or equivalent education Three (3) or more years of automotive service advisor/writer experience; supervisory experience preferred Knowledge of: Automotive service, maintenance, and repairs MS Office products Basic mathematics Skills and Abilities: Strong Customer Relationship Management (CRM) engagement skills Effective communication skills, both orally and in writing High level of honesty, transparency, and ethical standards Conflict resolution and problem-solving skills Strong leadership, interpersonal, and organizational skills Ability to motivate, train, and supervise a team effectively Willingness to participate in in-house training programs Good driving record Physical Requirements: Ability to lift up to 50 lbs Regularly required to talk and hear Frequently required to stand, walk, and sit Occasionally required to bend, stoop, reach, crawl, and climb May be exposed to loud noise, vibration, exhaust fumes, and other typical service repair conditions We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer. Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction. Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart. If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board. The organization is committed to providing reasonable accommodations to qualified individuals with disabilities to support the performance of essential job functions. Accommodation requests will be reviewed and considered on an individual basis in accordance with applicable laws.

Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Automotive Service Advisor Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, trainings, and educational classes as required Performs other duties as assigned High school diploma or GED One year of dealer-level or large facility experience preffered Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. It's time to make the most important move of your career! Apply Now!

Job Details Chattanooga - Dallas Bay - Hixson, TNDescription The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store's success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessary Provides exemplary leadership on the sales floor with emphasis on customer service. Always projects a positive, enthusiastic view of Elder's. Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks. Especially in the Store Manager's absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently. Maintains at least one department at exceptional level as to set standard for other department heads. Opens and/or closes on a regular basis. Stays current on his/her personal development/training plan. Assists in training including continuously enforcing the principles of The Six E's and, if assigned, performing the responsibilities of the Training Coordinator. Qualifications Minimum 1 year retail experience in a supervisory role. Work experience in a hardware or home improvement store a big plus. Available to work one weekend day per week and 1-2 evenings. Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc. Drive forklift as needed.

At Fast Stop, our purpose is to Keep People Moving' in a Fast, Friendly, and Clean environment. The Assistant Team Leader plays a major role in that purpose by creating an exceptional customer experience for everyone who walks through the door. Excellent Benefits that Include: Weekly paychecks Paid sick and vacation Health benefits 401k Profit Sharing Plan Position Summary: Assists the Team Leader with all store operations Responsible for store operations when the Team Leader is absent Leads by example and engages every customer with exceptional service Greets and thanks all customers in a timely and professional manner Suggests possible purchases to the customer and promotes store specials Contributes to the Team in all aspects of store operations Prior experience as a convenience store assistant manager is preferred. You must be authorized to work in the United States, be at least 18 years old.

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure. Follett Higher Education is a drug-free workplace environment. Pay Range $12.00-$24.33/hour

This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. **Essential Duties and Responsibilities (Min 5%)** It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: + Maintain regular and predictable attendance. + Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. + Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. + Take the initiative to support selling initiatives (TEAM): + Thank the Customer + Engage with the customer and/or pet + Advise products or services + Make it Memorable This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: + Execute assigned basic, promotional, and seasonal merchandising activities. + Perform Opening/Closing procedures. + Transport and make deposits to bank. + Assess store conditions and assign duties. + Organize and prioritize workflow through the use of the daily planner. + Recovery of merchandise. + Participate in mandatory freight process. + Perform regular and promotional price change activities. + Resolve customer complaints/issues and ensure the customer has a positive experience. + Adhere to loss prevention standards and respond to any alarm calls as needed. + Communicate with Team Members on job functions, responsibilities and financial goals. + Operate cash register/computer supervising cash handling procedures. + Assist Team Members on appropriate application of policies and procedures. + Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required + Complete all documentation associated with any of the above job duties May be required to perform other duties as assigned. **Required Qualifications** Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. **Preferred knowledge, skills or abilities** + Pet/Live Animal, pet food, pet product knowledge is strongly preferred. + Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. + Basic computer skills. + Ability to perform and execute principle responsibilities of Team Members. **Working Conditions** + Working environment is favorable, generally working inside with moderate noise. + Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. + Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours + Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines **Physical Requirements** + This position is non-sedentary. + It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. + It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. + Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation): + Ability to occasionally lift or reach merchandise overhead. + Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. + Ability to move throughout the store for an entire shift. + Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. + Ability to constantly operate store equipment such as computer, cash register, and other store equipment. + Ability to read, write, and count accurately to complete all documentation. + Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. + Ability to process information / merchandise through the point-of-sale system. + Ability to handle and be in contact with birds/poultry. + Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. + Ability to successfully complete all required training and certification. + Ability to travel as required in support of district needs. + Ability to drive or operate a vehicle for business needs. + Lifting 50+ pounds **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Corinth