Question 1

How long does it take to become a Customer Service Supervisor?

Accepted Answer

It takes 3 years of professional experience to become a customer service supervisor. That is the time it takes to learn specific customer service supervisor skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 6 to 8 years years to become a customer service supervisor.

Question 2

What qualifications do you need to be a customer service manager?

Accepted Answer

The qualifications you need to be a customer service manager is a business administration or management degree. A person should also possess at least five years of experience working in customer service, though many jobs look for ten years of experience.

Question 3

What is a good starting salary for a Customer Service Supervisor?

Accepted Answer

A good starting salary for a customer service supervisor is $26,000 in the United States. That puts you in the 10th percentile of annual income for a customer service supervisor in the U.S., which is about what you would expect if you were new to the field. The average salary for customer service supervisors is $37,638, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer service supervisor can vary by state.

Question 4

How much should I get paid as a supervisor?

Accepted Answer

You should get paid around $50,000 a year as a supervisor, but this varies significantly depending on industry and experience. The amount a person should expect to make as a supervisor is directly related to their industry and level of experience in the industry.

Question 5

Can a customer service supervisor make 100k?

Accepted Answer

Yes, you can make $100,000 per year as a customer service supervisor. While possible, it is unlikely to earn over $100k as a customer service supervisor because even higher-paid positions do not typically earn more than $53,000 per year. The average annual salary for a customer service supervisor is $37,638.

Question 6

How much does a customer service supervisor earn?

Accepted Answer

A customer service supervisor earns an average of about $62,000 a year. However, in the U.S., customer service supervisors can earn anywhere from about $26,000 to about $100,000 a year.

Customer service supervisors in the U.S. earn the most in San Francisco, where the average salary is about $73,000 a year, or 16% more than the national average.

Question 7

What jobs are good for customer service?

Accepted Answer

There are many good jobs for a customer service representative. A customer service representative (CSR) can work in many different jobs, including manufacturing, corporations, rental industries, beverage, food industries, and many others.

Question 8

What skills does a customer service supervisor need?

Accepted Answer

The skills that a customer service supervisor needs are a combination of leadership, communication, and problem-solving skills to succeed in their roles. The skills are essential for the functioning of the role and ensuring that the entire department is running effectively.

Question 9

What percentage of Customer Service Supervisors are female?

Accepted Answer

65.3% of customer service supervisors are female in the United States. This is 4.6 percentage points higher than last year. Additionally, the percentage of female customer service supervisors has increased by 5.4 percentage points since 2010. That means there are a total of 181,441 female customer service supervisors in the U.S. and 96,418 male customer service supervisors in the United States. Note that Zippia's estimate accounts only for the 277,859 people with the specific job title of customer service supervisor and doesn't include grouping similar job titles, or people with potentially similar credentialing.

Question 10

How do you say "strong customer service skills" on a resume?

Accepted Answer

You say "strong customer service skills" on a resume in several ways - including by highlighting it in your profile summary and experience section, as well as listing specific skills and achievements.

Question 11

What is a good summary for a customer service resume?

Accepted Answer

A good summary for a customer service resume provides a concise summary highlighting your key skills and accomplishments. As someone in customer service, you know that making a good first impression is everything.

Frequently asked questions about customer service supervisors

Questions about becoming a customer service supervisor