Customer service supervisor full time jobs

Store - DC-STERLING, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Buckeystown Veterinary Hospital, established in 1989, is a small animal practice located just outside of Frederick, Maryland. We provide comprehensive services that include Wellness and Preventive Care, as well as on-site supportive services include Pet Boarding, professional Grooming services, and Dog Training Classes for every level of skill and handling. Summary: The Veterinary Client Service Supervisor plays a crucial role in ensuring an exceptional client experience by overseeing the front desk team, managing client communications, and maintaining smooth daily operations. This position requires strong leadership, customer service skills, and a passion for helping pets and their owners. Responsibilities: Greet clients and pets with warmth and professionalism. Schedule appointments efficiently and manage appointment flow. Handle client inquiries via phone, email, and in-person. Provide accurate information on services, policies, and pricing. Assist clients with check-in, check-out, and payment processing. Address and resolve client concerns with empathy and professionalism. Train, mentor, and support the CSR/reception team. Assist in creating and updating a CSR/reception training manual. Delegate tasks effectively and ensure coverage during busy hours. Monitor front desk performance and provide feedback to improve efficiency. Assist in creating and enforcing customer service protocols. Maintain and update client records in the practice management system. Process payments, invoices, and financial transactions accurately. Ensure timely and accurate billing to clients/customers and manage accounts receivable effectively. Confirm compliance with hospital policies and veterinary regulations. Work closely with veterinarians, technicians, and management to ensure smooth clinic operations. Communicate important client and patient information to the medical team. Assist with patient admissions, discharges, and follow-up calls. Required Skills: Strong leadership and team coordination skills. Excellent verbal and written communication abilities. Proficiency in veterinary practice management software (e.g., Cornerstone, Avimark, ezy Vet). Ability to multitask in a fast-paced environment while maintaining attention to detail. Compassionate, patient, and professional demeanor. Preferred Skills: Previous experience as a lead or senior CSR in a veterinary or medical setting. Knowledge of veterinary terminology and procedures. Experience handling customer complaints and conflict resolution. Work Schedule & Compensation: Full-time position with rotating shifts, including weekends as needed. Competitive salary based on experience. Benefits include health/dental/vision insurance, 401(k) with company match, paid time off and holidays, CE opportunities, employee referral bonus, scrub allowance, and employee pet care discounts.

Who is VetEvolve? VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page! Summary: The Veterinary Client Service Supervisor plays a crucial role in ensuring an exceptional client experience by overseeing the front desk team, managing client communications, and maintaining smooth daily operations. This position requires strong leadership, customer service skills, and a passion for helping pets and their owners. Responsibilities: Greet clients and pets with warmth and professionalism. Schedule appointments efficiently and manage appointment flow. Handle client inquiries via phone, email, and in-person. Provide accurate information on services, policies, and pricing. Assist clients with check-in, check-out, and payment processing. Address and resolve client concerns with empathy and professionalism. Train, mentor, and support the CSR/reception team. Assist in creating and updating a CSR/reception training manual. Delegate tasks effectively and ensure coverage during busy hours. Monitor front desk performance and provide feedback to improve efficiency. Assist in creating and enforcing customer service protocols. Maintain and update client records in the practice management system. Process payments, invoices, and financial transactions accurately. Ensure timely and accurate billing to clients/customers and manage accounts receivable effectively. Confirm compliance with hospital policies and veterinary regulations. Work closely with veterinarians, technicians, and management to ensure smooth clinic operations. Communicate important client and patient information to the medical team. Assist with patient admissions, discharges, and follow-up calls. Required Skills: Strong leadership and team coordination skills. Excellent verbal and written communication abilities. Proficiency in veterinary practice management software (e.g., Cornerstone, Avimark, ezy Vet). Ability to multitask in a fast-paced environment while maintaining attention to detail. Compassionate, patient, and professional demeanor. Preferred Skills: Previous experience as a lead or senior CSR in a veterinary or medical setting. Knowledge of veterinary terminology and procedures. Experience handling customer complaints and conflict resolution. Work Schedule & Compensation: Full-time position with rotating shifts, including weekends as needed. Competitive salary based on experience. Benefits include health/dental/vision insurance, 401(k) with company match, paid time off and holidays, CE opportunities, employee referral bonus, scrub allowance, and employee pet care discounts. Ready to Learn More? We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.

Customer Experience Assistant, Sales - Fairfax, VA Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person in our Fairfax showroom. The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options. Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality. Guide customers to purchase, creating memorable and personalized experiences for each customer. Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets. Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product. Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry. Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries. Call customers to confirm showroom appointments and answer any pre-appointment questions. Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. Use our ERP system to manage your tasks and communicate cross-functionally. Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. Showroom Coordination & Maintenance: Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines. Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed. Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization. Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security. Open and/or close the showroom and waiting area. What You Have: A passion for the customer. You don't just like to help - you go above and beyond to provide the best possible experience to each customer that comes through the door. A drive to exceed goals. You love a good challenge! You're a self-proclaimed “over-achiever” on a mission to exceed your sales targets. It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment. Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! Bonus Points if You Have: A bachelor's degree or equivalent preferred Experience with an ERP or CRM system A passion for socially and environmentally responsible organizations and products What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! Set Schedule. We offer consistent weekly hours, and 2 consecutive days off. Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings. Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry. Sales Incentive Programs. Quarterly bonuses for achieving sales targets. Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering. Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 401k match. We know that saving for the future is important. That's why we offer a generous 401k match. Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year. Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Disability and Life insurance. 100% employer-paid. Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Optional Services Lead** for a Full-Time position. **Job Summary:** The Optional Services Lead will serve as a senior manager to drive operational excellence and ensure contract success. Per our updated organizational chart, this role will oversee Optional Services and VIP Executive Support, ensuring seamless coordination, accountability, and high-quality service delivery. Key responsibilities include managing executive-level support. The Optional Services Lead will help ensure WMATA receives agile, reliable, and customer-centered IT support that reflects the highest standards of service excellence. **Key Duties & Responsibilities:** + The Optional Services Lead is a senior role within the Client IT support team, responsible for high-visibility, mission-critical support functions. This includes VIP/executive-level support and a variety of specialty IT support areas (i.e., MDM, MAC Support, Cloud Engineering, etc.). **Optional Services Lead's Responsibilities:** + Oversee delivery of VIP / executive-level support, ensuring responsiveness, professionalism, and satisfaction of Client leadership stakeholders. + Lead a team of highly specialized IT support personnel (i.e., Mobile Device Administrator, Telecommunications Engineer, MAC Support Technician, Cloud Architect/Engineer, etc.). + Manage team members, assign responsibilities, mentor, and review performance. **Minimum Qualifications & Experience for Optional Services Lead:** + Bachelor's degree (or equivalent). + 5+ years of IT operations or engineering experience. + Excellent coordination, communication, and stakeholder management skills. + Ability to remain calm under pressure and drive resolution. + Strong process orientation and ability to define, document, and refine support playbook + Experience with escalation management, root cause reviews, and post-mortem analysis. **Preferred / Differentiating Qualifications** + Prior experience in transit, public-sector, or critical infrastructure environment. + Understanding of major incident frameworks (e.g. ITIL Incident, Major Incident, War Room). + Experience with command/control systems or EOC-like coordination. + Experience training staff in surge operations or cross-functional rotational assignments. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More (************************** NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture! \#NAI #DICE

Job Details Arlington VA - Arlington, VA Full Time $17.50 - $17.50 HourlyDescription Transparency matters! While we're not actively hiring for a Tier 1 Customer Service Analyst at this moment, we're always excited to connect with talented IT Specialists. If you're interested in being part of our journey, we'd love to hear from you! Please do apply and we'll reach out to you in the near future when this position becomes available. Responsibilities: The Tier 1 Customer Service Analyst will: Provide first-tier customer-facing support for tickets received via multiple contact channels including telephone, web, in-person, walk-up, and email Accurately document and report all incidents and service requests received Resolve incidents and service requests on the first contact where possible, escalate to Tier 2 when advanced troubleshooting is required Provide desk-side visits to end users if remote assistance is not possible or effective Track the total-life cycle of all tickets and tasks related to employee/contractor on-boarding, off-boarding, and organizational changes Follow up with task owners to ensure tasks are completed prior to a new employee's start date Issue and set up new/loaner IT equipment for end users, ship to remote sites as needed Image and re-image new and repurposed PCs Perform light technical writing and data entry, and assist with documentation management and updates to support internal processes and knowledge base articles Work on-site daily with the government customer and HumanTouch leadership Work an 8-hour shift between the hours of 6 AM and 7 PM, Monday through Friday Work Experience Requirements Tier 1 Customer Service Analysts should possess excellent customer service skills, problem-solving skills, and a broad understanding of the relationships between hardware and software applications. Must have the ability to support and troubleshoot end-user IT equipment such as laptops and docking stations, conference room equipment, network and personal printers, wireless devices, computer monitors, mobile devices, and assorted peripheral devices. Other Requirements High School Diploma or GED Strong verbal and written communication skills Authorized to work in the United States Ability to pass a Moderate Background Investigation Ability to pass a SAMHSA Drug Screening test Additional Education, Certifications, or Experience Required Prior experience supporting an IT Help Desk as a Tier I Analyst or similar role Benefits: Medical, Dental and Vision Coverage 401(k) Matching PTO

Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability

The Customer Engagement Manager is a key member of our Go to Market organization responsible for educating and empowering our existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and reports directly to the Manager,CustomerSuccess. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Build and maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing customer engagement through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Develop relationships with customers to uncover potential risk and overcome objections by reinforcing the value of the products they have purchased + Serve as the primary point of contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans for customers, focusing on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least 120 days in advance of maturity date + Provide training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools + Stay up to date of job, product, and industry-related training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them through transitions and helping them integrate changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training, resources, or recommendations to improve engagement and retention **_Key Metrics for Success_** **Engagement Metrics:** Client usage rates and engagement with key platform features **Renewal Rate:** Percentage of clients renewing beyond their first year **_Education Requirement_** + High School Diploma or GED + Bachelor's degree and/or combination of equivalent work experience preferred **_Required Experience, Knowledge and Skills_** + 2+ years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency in desktop software programs (Word, Excel, PowerPoint) + Ability to learn SaaS products + Basic construction industry knowledge or ability to learn construction industry knowledge + Technical skills + Superior personal integrity and ownership of outcomes + Exceptional communication skills + Relationship building and client-centric skills + Ability to coach customers on best practices and uncover pain and solution + Empathetic small business growth mindset to identify meaningful opportunities for customers benefit + SKILLS: Communication/Interpersonal, team building, growth mindset, conflict resolution, organization, coaching/mentoring, effective writing and presentation, problem solving, storytelling, decision making and time management, strategic planning, and critical thinking **_Preferred Experience, Knowledge and Skills_** + Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $_ _50,000-$65,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1144-2025_

Ready to Lead with Heart? Bring Your Customer Service Experience to Healthcare at Serenity. At Serenity Healthcare, we're building high-impact teams and transforming mental wellness. You don't need a medical background-just leadership, empathy, and a passion for people. You Know How to Serve. We'll Teach You How to Heal. We're not looking for clinical experience-we're looking for influential, service-minded leaders who can connect, inspire, and guide. If you're driven to help others and skilled at having meaningful conversations, we'll provide the healthcare training to back it up. The Role: Customer Service Lead As a Patient Care Manager at Serenity, you'll guide patients as they begin their healing journey, ensure they understand their treatment options, and help them take meaningful next steps. Along the way, you'll support your clinic team, model excellent service, and foster a culture of trust and care. If you're ready to bring your customer service leadership and influence to a mission that matters-this is your chance. What You'll Do: Build strong, supportive relationships with patients starting treatment Educate and support them to take the next step on their mental health journey Address concerns as needed with patience and confidence, to keep people moving forward Positively support your clinic team by modeling excellent service and communication Learn and be willing to step into other clinic roles as needed What You Need: High School Diploma or GED A strong customer service background-ideally with 3+ years of full-time experience Leadership experience or a natural ability to guide and influence others Excellent communication and problem-solving skills Strong emotional intelligence and the ability to remain calm under pressure Experience in fast-paced, people-centered roles such as hospitality, call centers, dental/vision/orthopedic offices, caregiving, coaching, or professional tutoring is a strong plus Why You'll Love Working at Serenity: Fulfillment - Make a real impact by helping patients take back their lives Career Growth - We promote from within and are expanding rapidly Competitive Pay Excellent Benefits - We cover 90% of medical, dental & vision 401(k) - Because your future deserves self-care too 10 PTO Days (15 after your first year) + 10 Paid Holidays for rest and renewal Who We Are: Serenity Healthcare uses FDA-cleared, cutting-edge technology to treat mental health conditions-offering hope when traditional treatments haven't worked. Our patient-first approach delivers real results, and we're changing lives every day. Serenity Healthcare is an equal opportunity employer. If you're qualified, you're welcome here. This position is contingent on successfully completing a background check and drug screening upon hire.

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Watch this video to learn more about Pureflow! Maryland Service Center Based Accountant About Our Organization: With over 38 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions. Pay range: $65,000 - $90,000 Pay range has been determined by industry benchmarking data provided by ADP.

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We're a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team-work hard, play hard, be smart! We believe great communities lead to great companies. That's why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview As the Data Center Cabling Superintendent, you will lead and manage large, cabling installations for major AI and hyperscale data centers across the U.S. You'll oversee all aspects of low-voltage cabling - from planning and standards to field execution - and make sure everything is installed safely, correctly, and on schedule. You'll manage field teams (typically 50-100 technicians and contractors), coordinate with vendors, and travel frequently to active project sites. This is a full-time, salaried position offering $90,000-$110,000+, full benefits, paid time off, paid training, and performance-based bonuses. Preferred home base location in the Mid-Atlantic or Southeast with extensive travel to project sites nationwide (AI build locations). Key Responsibilities Review and oversee installation of cabling and support systems in new data center white space. Set and maintain cabling standards (fiber and copper) for multiple projects. Build and manage cabling tracking sheets (pull patch schedules) Supervise and coordinate subcontractors and internal crews to keep projects on schedule. Perform on-site quality checks - verifying terminations, labeling, routing, and test results. Monitor project progress and timelines; communicate changes and updates to leadership and clients. Manage documentation including submittals, RFIs, change orders, and invoicing. Enforce safety rules and lead daily toolbox talks with field teams. Report daily field progress and any issues impacting schedules or budgets. Required Qualifications 3+ years of experience in structured cabling, low-voltage, or fiber optic systems - ideally in large data centers or mission-critical environments. Proven experience managing field cabling crews. Ability to read and understand cabling design drawings and specifications. Knowledge of labeling standards and cabling best practices. Strong Excel skills (data vetting, port mapping, tracking, pivots/macros). Excellent organization and communication skills. Comfortable working in active, live data center environments. Able to handle fast-paced, high-pressure project timelines. Willing to travel 50%-75% of the time to project sites (8-12 hour days during builds). Hands-on troubleshooting skills using OLTS, OTDR, VFL, and similar testing tools. Experience leading 25-50+ technicians across multiple sites. Knowledge of safety compliance, field documentation, and reporting. Preferred Qualifications Bachelor's degree or equivalent field experience. Experience with cabling systems for AI or HPC workloads (Spine-Leaf topology, InfiniBand, etc.). Strong understanding of racks, containment, and pathway systems. Familiar with TIA/EIA and BICSI standards and building codes. Experience working with owner's reps, vendors, and major manufacturers. Certifications like BICSI, RCDD, or TIA are a plus. Experience managing bids, RFIs, RFPs, change orders, and QA/QC documentation. Advanced troubleshooting and root-cause analysis for cabling issues. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Workplace Technology and Data Center Solutions provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: *************

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + This is a Remote role - Full-Time: Monday - Friday, 10:30 am - 7:00 pm CST - Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Title: GreenDrop Attendant Pay Range: Our starting pay ranges from $16.00 to $20.00 Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay Paid vacation time begins accruing on hire date Accrual rate ranges from .019 to .038 per regular hour worked Holiday Pay Based on position and full-time/part-time status 6 paid holidays plus 1 additional floating holiday Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Annual Bonus Performance Merit Increases Disability Insurance Parental Leave Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision. Company-paid life insurance for extra protection and peace of mind. Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. What you'll be working on: The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: Always greet donors in a friendly manner, in full GreenDrop uniform. Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. Assist donors with their donations and help to unload their vehicles. Wear a tablet holder while recording donor information on the company iPad. Assist truck driver during donation pick-ups. Organize donations in the stock room. Maintain the cleanliness of the site, both inside and outside. Fill out supply orders to keep the site stocked with the necessary tools for job completion. Other duties assigned by the manager. Must be able to be on-site during working hours. Must be able to perform essential job functions with or without reasonable accommodations. What you have: Ability to work independently without continuous supervision. Have an outstanding ability to interact with people. Strong desire to provide magnificent service. Able and willing to lift up to 50lbs continuously throughout the day. Ability to work in outside conditions within the different seasons. Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: Must be at least 18 years of age. FLSA: Hourly Travel: No travel required. Work Type/Location: 201 Fort Meade Rd., Laurel, MD 20707 Savers/GreenDrop is an E-Verify employer

Job Details DC Office - Washington, DC Full Time $52000.00 - $52000.00 Salary/year Nonprofit - Social ServicesDescription Do you have a passion for connecting with people, building partnerships, and creating opportunities for youth to discover their confidence and potential? We're looking for a Community Engagement Specialist to help bring the Girl Scout experience to more youth and families across our region-especially in communities that have been historically underrepresented. In this dynamic role, you'll design and lead innovative strategies that make Girl Scouting accessible, inclusive, and exciting for every girl. You'll work closely with schools, caregivers, community partners, and volunteers to ensure that all girls-no matter where they live or what their background-can experience the joy and leadership growth that Girl Scouting inspires. What You'll Do As a key member of our Strategic Initiatives team, you'll: Expand access and opportunity by introducing flexible and creative troop models-like staff-led or community-based troops-that meet families where they are. Use data and insights to inform strategies that strengthen membership growth and retention. Collaborate across departments to align outreach and engagement with the Council's broader goals. Build meaningful relationships with schools, community-based organizations, and local leaders to deepen community ties and increase visibility for Girl Scouting. Create welcoming spaces where youth, families, and volunteers feel seen, supported, and excited to participate. Lead community events that celebrate local partnerships, encourage new memberships, and foster belonging. Support volunteers with onboarding, training, and resources to help them thrive in their roles. Track impact and outcomes by maintaining accurate records and reporting results that help shape future initiatives. Who You Are You're a connector and a collaborator. You thrive on building relationships, working across teams, and bringing people together around a shared purpose. You believe in equity and inclusion, and you understand that meaningful community engagement begins with listening and partnership. You're energized by variety-one day you might be leading a troop meeting, the next, planning an event with a community partner or analyzing data to guide your next move. What You Bring Experience working with elementary school-aged youth and a passion for helping them grow. A relationship-oriented mindset with strong empathy and accountability. Comfort working in cross-functional teams and adapting to changing priorities. Excellent communication skills-both written and verbal-with the ability to facilitate conversations, trainings, and presentations. Proficiency with Microsoft Office Suite and CRM tools (Salesforce experience is a plus). A valid driver's license and reliable transportation for daily local travel (some evening and weekend work required). Preferred Qualifications Familiarity with the Girl Scout program or a similar youth-serving organization. Bilingual skills in Spanish are highly valued and may be given preference. Experience working in or familiarity with Prince George's County, MD. Some of Our Benefits 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available). 3% employer contribution to 403(b), plus additional 2% match. Generous paid leave benefits. Paid holidays/office closures include: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually. A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting. Click here to read our bi-monthly staff newsletter to take a closer look. Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link. The starting salary for this position is $52,000. Candidates who are fluent in a key language (i.e., Spanish) may be eligible for a $2,000 pay differential added to the starting salary. About Us At Girl Scouts Nation's Capital, we believe in the power of youth leadership. Our mission is to build Girl Scouts of courage, confidence, and character who make the world a better place. We serve over 45,000 youth and 31,000 adult members across the District of Columbia and 25 counties in Maryland, Virginia, and West Virginia. We are dedicated to creating a vibrant and inclusive community where youth can thrive, learn new skills, and discover their leadership potential.

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries. Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 - and now nationally by USA Today. Since 2022, we've also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here's what they say makes us stand out: * Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. * Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. * Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. About the Position This position is primarily responsible for supervision of Dining Services operations and staff. Always displays management qualities and helps all customers as needed. Areas of responsibility include, but are not limited to various dining venues, catering support, merchandising functions, and the main kitchen. The hours are 11am-7pm and may include weekends and holidays The pay rate for this position is $24/hr Job Duties * Monitors work schedules and daily job activities. * Monitors compliance with all appropriate Federal, Stare and Local regulatory standards. * Maintains effective resident relations always making resident care our first priority * Monitors sanitation of the entire Dining Service operation ensuring daily and weekly cleaning assignments are completed and all and equipment is cleaned thoroughly * Monitors and directs departmental activities (e.g. meal service, food production, catering activities, tray service and merchandising). Supports meal service operation ensuring all standards are followed, monitor food quality and temperatures and portion control and special dietary requirements to meet the needs of our residents. * Support/direct café, healthcare, catering functions and special events as necessary. * Interviews candidates for employment and makes hiring and termination decisions after consultation with Human Resources and Director. Qualifications * High school graduate or equivalent required with at least three years food service experience preferred * At least one-year supervisory experience required. * Must be proficient with back-office Point of Sale (POS) system functions. * Must be SERVSafe certified or be able to attain the certification within 4 months of hire date. * Experience in an institutional food service preferred. * Must be able to deal tactfully and effectively with staff, residents, and others. * Excellent communication skills required. * Must use discretion and independent judgment when performing job duties. * Must be able to work a flexible schedule, including evenings, weekends, and holidays A sampling of our many benefits! We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to Full-Time team members: * Paid Time Off * Health/Dental/Vision Insurance * DailyPay: Work and get paid the same day! * Tuition Assistance for Career Development * Student Loan Repayment Program * Financial assistance with U.S. Citizenship application or DACA Renewal * Tutoring for ESL, Citizenship Test & GED * Staff Emergency Grants * Retirement Plan- 401(k) * Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #2 in 2024! Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

The Infusion Center Supervisor assists the Director with specific leadership tasks and functions within the Infusion Center. The Supervisor has oversight and responsibility for timely coordination of supplies, equipment, and medication within the Infusion Center. The Supervisor assists leadership and the educator in staff orientation and competencies. Responsibilities include, but are not limited to, providing guidance, clinical expertise, and mentoring members of the healthcare team while utilizing available resources to achieve optimal patient outcomes. Oversees and provides support to Infusion Center. The role is expected to consist of 80% clinical support and 20% administrative tasks. Supervisors engage physicians in dialogue regarding scheduling of appointments and patient care needs. Assists with daily troubleshooting of issues that may arise. Supervisors participate in annual capital budget planning. Oversee frontline direct reports, aid in evaluations for direct reports, and enact coaching actions as needed. Supervisors are expected to role-model professional leadership behaviors that serve to lead their teams by example. Other duties may be assigned as need arises. Education Bachelor's degree in Nursing (BSN) is required. Experience Three years of experience in infusion care is required. Minimum one year of experience with progressive leadership in infusion services is preferred. Certification & Licensure Licensed as a Registered Nurse in VA is required. BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved is required. New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Qualifications Skills in planning, organizing, and managing complex functions and processes. Critical thinking and problem-solving skills through interventions with staff to provide quality patient outcomes required. Must demonstrate good communications and interpersonal skills. Competence in providing infusion services for patients and coordination of infusion operations for staff. Good insight and organizational skills to identify process improvement needs, develop and implement change needed for process improvement. Ability to create a smooth-running environment so procedures efficiently and on time. Ability to anticipate the needs of patients, staff, and procedures, troubleshoot and resolve issues that impede on efficiency or patient care concerns. Ability to maintain emotional calmness during stressful situations. Communicates effectively and assertively when presented with conflict. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

The Infusion Center Supervisor assists the Director with specific leadership tasks and functions within the Infusion Center. The Supervisor has oversight and responsibility for timely coordination of supplies, equipment, and medication within the Infusion Center. The Supervisor assists leadership and the educator in staff orientation and competencies. Responsibilities include, but are not limited to, providing guidance, clinical expertise, and mentoring members of the healthcare team while utilizing available resources to achieve optimal patient outcomes. Oversees and provides support to Infusion Center. The role is expected to consist of 80% clinical support and 20% administrative tasks. Supervisors engage physicians in dialogue regarding scheduling of appointments and patient care needs. Assists with daily troubleshooting of issues that may arise. Supervisors participate in annual capital budget planning. Oversee frontline direct reports, aid in evaluations for direct reports, and enact coaching actions as needed. Supervisors are expected to role-model professional leadership behaviors that serve to lead their teams by example. Other duties may be assigned as need arises. Education Bachelor's degree in Nursing (BSN) is required. Experience Three years of experience in infusion care is required. Minimum one year of experience with progressive leadership in infusion services is preferred. Certification & Licensure Licensed as a Registered Nurse in VA is required. BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider' (HCP) - AHA approved is required. New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Qualifications Skills in planning, organizing, and managing complex functions and processes. Critical thinking and problem-solving skills through interventions with staff to provide quality patient outcomes required. Must demonstrate good communications and interpersonal skills. Competence in providing infusion services for patients and coordination of infusion operations for staff. Good insight and organizational skills to identify process improvement needs, develop and implement change needed for process improvement. Ability to create a smooth-running environment so procedures efficiently and on time. Ability to anticipate the needs of patients, staff, and procedures, troubleshoot and resolve issues that impede on efficiency or patient care concerns. Ability to maintain emotional calmness during stressful situations. Communicates effectively and assertively when presented with conflict. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Job Description STRATEGIES FOR CHANGE GROUP WHO WE ARE: Since 2013, Strategies For Change Group has combined insightful advice with meaningful involvement to effect real change in communities. Our expertise spans business-to-business engagement, phone banking programs, peer-to-peer texting, and canvassing initiatives. As a minority-owned and operated firm, SFCG has engaged with numerous non-profit, for profit and government clients. Our employees enjoy a work culture that promotes advocacy, innovative thinking, and community excellence. THE ROLE: Strategies for Change Group is hiring a Call Time Manager. In this full-time, Washington, DC based hybrid role, the Call Time Manager will partner closely with Sr. Campaign Manager and SFCG leadership to provide direct support to the candidate, campaign, and fundraising goals. WHAT YOU'LL DO: Determine board call time priorities in coordination with campaign and SFCG leadership. Manage the full-cycle Call Time process to encompass: Staffing principals, prepping call lists, logging activity in appropriate software, and conducting needed follow-up calls. Track progress of the call time programs and produce daily reports for campaign and SFCG leadership team. Support in research of donor giving history and strategic mapping of targeted contributors. Assist with creation and management of fundraising events to include logistic operations, event staffing, list building, and volunteer management. REQUIRED QUALIFICATIONS: 1-3 cycles of previous campaign (phone banking, campaign finance) AND/OR call time role experience. Knowledge of using data and campaign software such as NGP, CallTime AI, Hussle, and Tableau. Experience in campaign fundraising and working with donors. THIS ROLE IS PERFECT FOR YOU IF: You're passionate about campaign fundraising. You're proficient with managing data and eager to dive deeper. You're organized and extremely detailed. You're an independent thinker and ready to take the initiative. You're agile and able to pivot in a fast-paced environment. BENEFITS: Flexible working hours, hybrid model. Professional development opportunities. SALARY: $3,500 per month (non-negotiable) Powered by JazzHR y7JXTHACvG