Customer Service-Self Storage Manager
Richmond, VA
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $14.00 Per Hour
Our Benefits
Total Rewards package available to our team:
We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
Company paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work-related tasks
On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
Our Property Managers get to work independently at multiple locations; spending time both inside and outside
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
Ability to transport lift/move items weighing up to 35 pounds
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
REFD0286
Manager of Customer Onboarding
Fairfax, VA
MyStudio is a software-as-a-service suite of products that gives fitness, martial arts, and other membership-based business studio owners the freedom that comes from automating and simplifying how customers buy from them - making them more money at all hours of the day, saving them money, and granting them more time.
About the Role
We're looking for a Manager of Customer Onboarding to lead and elevate our Onboarding team. You'll play a pivotal role in driving our customer onboarding process, improving time-to-value and client satisfaction, reducing churn, and developing a high-performing team.
Responsibilities
Team Leadership: Oversee and mentor the Customer Onboarding team, managing performance, KPIs, and growth.
Customer Escalations: Address and resolve client issues effectively.
Process Optimization: Streamline workflows and identify automation opportunities.
Cross-Department Collaboration: Partner with teams across the company to improve processes and enhance client outcomes.
Strategic Impact: Drive key metrics like net revenue retention and upselling through strategic initiatives and risk management.
Requirements
5+ years in Customer Onboarding, Customer Success, Account Management or similar relevant roles
3+ years in leadership roles
Strong communication, coaching, and change management skills.
Proven ability to analyze data, resolve conflicts, and inspire teams.
Experience with CRM tools (HubSpot preferred).
A proactive, customer-focused mindset with a knack for problem-solving.
Please note this job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities are subject to change.
Why Work For MyStudio?
The chance to get in on the “ground floor” of a tech company with startup energy
The ability to make a difference from day one
The power to make a positive difference in fitness, children's education, and other membership-based industries doing admirable work
A competitive salary, bonus program, and benefits, commensurate with your experience
Health insurance, 401K, paid time off, and sick leave for full-time team members
Compensation Range:
$85,000 - $90,000 base salary plus performance based bonus
Work Environment
In-office position based in Fairfax, VA, a suburb of Washington, DC.
Interested?
Please read this posting carefully, visit our website (***************** learn about us, and then apply. We are excited to grow our team, so if you're a good fit, expect this process to move quickly.
Pre-Employment Background Checks
All offers of employment are contingent upon clear results of a thorough background check.
Customer Care Coordinator
Falls Church, VA
Our client, a not-for-profit health organization, is looking to hire a Customer Care Coordinator to join their team in Falls Church, VA!
*** This begins as a 5-month contract with any opportunity to extend/convert ***
Shift Hours - Monday-Thursday 9am-7:30pm & e/o weekend
Training Schedule - Monday-Friday 8am-4:30pm for the first 6 weeks
Responsibilities
Responsible for answering and processing all calls made to the enterprise emergency response line with accuracy.
Ability to quickly assess a critical patient or security safety event, implement a response plan, and follow explicit protocols to activate and deploy both medical and public safety response teams at requested by care site.
Collaborates with onsite clinical and security team members to deploy additional resources based on complexity of critical event; communicates activated critical patient event to various teams in the High Reliability Operations Center to provide awareness and heighten department posture
During a safety event, partners with care site leaders to script out an advisory alert to broadcast over the PA system and then deliver via the Company's Text Alert system to leaders and team members.
Triages program patient calls and follows department or clinic workflow and or escalation protocols to notify on-call team members of the patient's emergent healthcare needs.
Performs assigned equipment status checks on primary and back-up equipment and participates in monthly downtime exercises.
Requirements
At least 1 year of healthcare experience, dispatch experience preferred but not required
Must be a demonstrated proficiency in Call Center Operations, medical knowledge, and hospital policies and procedures.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
#LI-JP7
Service Supervisor/Manager
Williamsburg, VA
About Us:
Cox Powell Corporation is a highly regarded Mechanical Contractor serving Hampton Roads near the scenic Chesapeake Bay. We are currently seeking a Field Operations Supervisor to join our dynamic team. As the Field Operations Supervisor, you will play a pivotal role in overseeing HVAC projects and service operations. If you have hands-on experience with rooftop units, VRF systems, boilers, and cooling towers, and are passionate about delivering top-notch HVAC solutions, we want to hear from you.
Field Operations Supervisor--We are looking for an employee that can handle multiple tasks within our HVAC Service Division. Knowledge of Roof top units 5 to 100 ton, VRF systems, boilers, gas heaters, cooling towers, chillers, pumps, storage tanks, light controls knowledge.
Strong communication skills
Knowledge of HVAC service work
Meet tech on site to review scope of work to be performed for Service repairs
Pick up material for PM or projects in their travels during the day if needed
Perform Quality Control of Maintenance and service related work
Perform service repairs in times of need.
Assure that PM sites are kept clean and tidy
Check labor spent on PM's of quoted hours
Provide goals and expectations with techs on PM's
Help trouble shoot service repairs when needed
Aid in training of younger Tech's and apprentices
Aid when needed completing jobs/projects
Aid at times with controls Division
Perform inspections of work that has been completed Q/C service and projects
Meet inspectors on site as needed
Assist Managers with job safety.
Must have organizational skills, good drivers record, and can-do attitude.
Conditions
Must be a TEAM player and good leadership skills
Able to climb on ladders and work from heights safely
Ability to perform physical activities including standing, sitting, kneeling/squatting.
Able to lift 75 lbs. as required
Efficient and organized
Able & willing to work extended hours and overtime if required. Hourly position overtime after 40 hours worked /week.
Must pass a Criminal background check and substance abuse screening,
Benefits:
Company Sponsored comprehensive Health & Dental
100% company paid life insurance
Vision, legal, Short Term Disability & various other group plan options
Flexible Spending Option
401K participation with company match
Paid Vacation & Holidays
Company logo uniforms
Annual Shoe Allowance
Company Cell phone
Company Truck with gas card
Cox-Powell Corporation IS AN EQUAL OPPORTUNITY EMPLOYER
Cox-Powell Corporation is proud to be an equal-opportunity employer. If you're ready to make an impact in the HVAC industry and be a part of our growing team, apply today!
Customer Service Representative
Fredericksburg, VA
HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in Fredericksburg, VA. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home).
This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Job Duties and Responsibilities
(Essential Job Functions)
1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness.
Research and answer calls from clients, underwriters and third parties.
Advise clients regarding insurance coverage and risk management issues.
Process policy changes and cancellations.
Handle claims and billing inquiries.
Foster and maintain good working relationships with insurance companies and underwriters.
2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.
3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager.
4. Perform any additional responsibilities as requested or assigned.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
High School Diploma or equivalent work experience and knowledge.
Experience:
Two years successful servicing experience with independent agency (or equivalent).
Knowledge and Skills:
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent oral, written, and interpersonal communication skills.
Proven automation, time management, and organizational skills.
Familiarity with risk assessment and risk management techniques.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Property and Casualty License
Wage: $23.50-28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan/discretionary bonus, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Effective January 1, 2025, minimum and maximum annual salary or hourly range of compensation (or fixed pay rate if applicable) for a job opportunity, based on the employer's good faith estimate at the time of posting the job advertisement
General description of all benefits and other compensation to be offered to a hired applicant, including but not limited to health and retirement benefits
Equal Opportunity Employer
If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center.
Customer Service Representative
Alexandria, VA
Customer Service Representative
$18-20 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Full Time Hours (36-40 Hours)
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
Team Lead, Hospital Emergency Dispatch - Night Shift
Norfolk, VA
City/State Norfolk, VA Work Shift Third (Nights) (United States of America) This is an ONSITE position. This position is for the night shift (4, 10 hour shifts). Possible start time between 9-11PM and required rotating holidays and weekends. 3 years of related experience is required.
In addition to fulfilling the role of and meeting the expectations of a Senior Communications Assistant, the Team Lead will assist the Team Coordinator (TC) with daily operations, acting as a shift supervisor in the absence of the TC. The Team Lead will supervise the daily operations of their shift and provide training, guidance and support as needed. Responsible for being proficient in all downtime procedures and able to lead the team during outages or unforeseen events. Proficient in usage of all software and hardware utilized within the department. Is a proficient emergency dispatcher with detailed working knowledge of all emergency procedures. Acts as a liaison between operations staff and leadership. Frequently assigned special projects.
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Talroo-Allied Health, Monster, Indeed, Call Center, Team Lead
Job Summary
Night Shift opening. 3 years of related experience is required.
In addition to fulfilling the role of and meeting the expectations of a Senior Communications Assistant, the Team Lead will assist the Team Coordinator (TC) with daily operations, acting as a shift supervisor in the absence of the TC. The Team Lead will supervise the daily operations of their shift and provide training, guidance and support as needed. Responsible for being proficient in all downtime procedures and able to lead the team during outages or unforeseen events. Proficient in usage of all software and hardware utilized within the department. Is a proficient emergency dispatcher with detailed working knowledge of all emergency procedures. Acts as a liaison between operations staff and leadership. Frequently assigned special projects.
Qualifications:
HS - High School Grad or Equivalent (Required)
Computer/Keyboard Skills, Customer Service, Related experience
Skills
Communication, Critical Thinking
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
Client Services Specialist
Fairfax, VA
For over 30 years, Fairfax Cryobank, a division of GIVF, has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe.
We are seeking energetic and compassionate full-time, entry-level, Client Services Specialists to join our fantastic CS team.
Responsibilities:
Must be able to handle many inbound and outbound calls to and from clients, listen to our clients' needs and provide helpful solutions to their concerns.
Build sustainable relationships and trust with client accounts through open and interactive communication.
Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support.
Meet personal/customer service team sales targets and call handling quotas.
Process semen, product, and internet orders
Liaison between patients and physician clients
Schedule client depositor and designated donor appointments
Triage calls to management and accounts receivable
Able to handle multiple office responsibilities simultaneously.
Other duties as needed.
Requirements:
Associate or Bachelor's degree preferred or minimum of 2 years of related work experience.
Proven experience working in a call center or customer-support role is a huge plus.
Must have patience and compassion for clients trying to conceive.
Attendance and punctuality are extremely important for this job position. Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule.
Demonstrate strong phone and verbal communication skills along with active listening.
Must be able to multi-task, prioritize, and be detail oriented.
Must possess a high level of independent judgment and accuracy.
Fluency in Spanish is a plus!
Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams
Must have a quiet home office work space
Strongly prefer candidates from Virginia, Maryland and Washington DC area.
Additional information:
$20.00 per hour
Quarterly bonus program
Work Schedule Options:
Remote: Monday- Friday: 11:30am- 8pm ET
Remote : Monday - Thursday 10:30am-8pm ET and Saturday 11:30am-3:30pm ET
On-site: Monday-Friday 9:30am to 6pm
GIVF provides competitive compensation and generous benefits to our employees, including:
Health, Dental and Vision insurance
Flex Spending Account (FSA) and Health Savings Account (HSA) options
Group term life insurance
Short-term and long-term disability options
401K plan plus employer match
Paid parental leave
Tuition reimbursement program
Paid vacation and sick time
Paid company holidays
Job training and development opportunities
For more information about Fairfax Cryobank, we encourage you to visit our website at ************************
To apply, kindly email your cover letter, iinclude your work schedule preference and resume to ************* and note CSR in the subject line. Please also indicate your work schedule option. EOE/M/F/D/V
**We review all applications and contact qualified candidates via email for further consideration.**
Client Service Specialist
Alexandria, VA
Do you desire to be part of a nation-wide company that has a “family business” environment? If so, Pence Financial Group is the place for you. As a Client Service Specialist, you will be the primary contact person for the team. Your objective is to ensure all parties have a positive experience as you service client accounts and provide support to our advisors and their team. Attention to detail and a professional demeanor are imperative to success. As you succeed in your primary duties and excel at articulating the values and principles of our firm, your role will continue to expand.
You will assist in performing the daily operational functions of an extremely fast-paced office environment, as well as managing client relationships on the firm level. Time management, versatility and adaptability in a constantly evolving and high-pressure environment are imperative.
Responsibilities:
Direct client contact - answer questions about accounts, etc.
Coordinate all schedule logistics for prospects & clients as they meet with advisors
Prepare and process new account paperwork
Process service requests for clients
Prepare correspondence
Maintain client files
Conduct client outreach
Prepare/process paperwork, service requests, and back-office support as needed
Work with team to ensure client experience
Complete various projects and administrative functions, as assigned
Thorough follow-thru on all tasks assigned
Assist with client events, as needed
Ability to travel to assist other locations, as needed
Other duties as assigned
Required Qualifications:
Financial services experience; LPL preferred
Outstanding organizational and time management skills
Ability to proactively assess situations and work/think independently
Experience working with a Customer Relationship Management (CRM) system - preferably SalesForce
Excellent phone skills
Computer literate
Excellent written and verbal communication skills
College degree or equivalent experience preferred
Military experience a plus
Full time in office position located in Alexandria, VA
Hours are 8:30 AM - 5:00 PM Monday-Friday
Team Lead Firewall Administrator
Richmond, VA
Pay Rate: The annual base salary range for this position $105,000 - $142,500. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.
Position Location: Hybrid On-Site and Remote at either Battle Creek, MI, Richmond VA, Fort Belvoir, VA, Philadelphia, PA, New Cumberland, PA, Tracy, CA, Columbus, OH, or Dayton, OH.
Telework/Work-from-Home Authorized:
Yes - When Authorized/Hybrid
About the Role: The Team Lead/Firewall Administrator shall provide direction to team to ensure they have a clear understanding of goals, objectives, and timelines.
Additional Responsibilities Include, but are not Limited To:
Plan and manage the project professionally
Ensure work is scheduled properly to obtain maximum use of resources
Deliver accurate and timely reports
Resolve problems
Allocate resources
Supervise personnel
Monitor operation performance ensuring satisfaction
Develops the requirements of a product from inception to conclusion
Develops required specifications for simple to moderately complex problems
Coordinates with the PM, PMO, and client user representatives to ensure accurate solutions and user satisfaction on technical matters
Perform other duties, as assigned
Experience Requirements:
Five (5) years relevant DoD experience to include:
o Working knowledge of host-based Firewall. Working knowledge and understanding of industry standard network environments to include firewall and security hardware/software.
o Working knowledge of Cybersecurity Best Practices.
In depth knowledge of LAN and WAN operations and moderate knowledge of Windows and Linux operating systems. Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders. Comprehensive knowledge of DOD and DLA security regulations, guidelines and policies, to include, but not limited to, IA standards. Working knowledge of the installation, configuration and day-to-day sustainment of host-based firewalls, to include but not limited to the management server and other product related items.
Certificate, License, and Registration Requirements:
Computing Environment: CCSA, CCSE, CCNA, CCNP, CCIE, Illumio Core Specialist or Expert
DLA CE Cert IA Role/Function: Server Admin M (Cloud or Microsoft / Linux Operating System per DLA Approved CE)
Other Required Skills & Abilities:
Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.
Security Clearance Requirements:
Sensitivity Level: IT-I Critical Sensitive
Clearance: Secret
Relevant certification from a nationally recognized technical authority.
DoD Approved 8570 Baseline Certification: Category IAT Level II or IAT III
US Citizenship Requirements:
This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens.
Benefits at Sawdey Solution Services:
At Sawdey Solution Services, we offer an extensive benefits package. Our employee-focused benefits for full-time employees include:
Vibrant Company Culture: Become an integral part of our positive, encouraging, and uplifting team culture; we are all on this mission together!
Healthy Work-Life Balance: We place a strong emphasis on work-life balance; we don't just 'talk the talk' in terms of work-life balance, we 'walk the walk'! We not only support, but highly encourage, prioritizing your health and well-being.
Competitive Compensation Package: Competitive rates with comprehensive medical, dental, and vision benefits for you, your spouse, and your dependents.
o Health Saving Account (HSA) with employer contributions.
o Dependent-care Flexible Spending Account (FSA).
o Competitive Paid Time Off (PTO) and Federal Holiday Observance.
o Immediately vested 401 (k) with employer matching.
o Employee Assistance Program (EAP).
o Employee Referral program with compensated referrals!
o Additional benefits offered.
Grow With Us: We offer a paid Training and Tuition reimbursement program to help you advance and excel in your career. We prioritize internal promotions and success.
Sawdey Solution Services firmly believes in our employees and advocates an environment to promote from within, which serves to boost morale while keeping high performers engaged and challenged. We also place the utmost importance on team building and collaboration in a remote environment. To promote these beliefs, you will also find additional benefits and programs that will enrich your career here at Sawdey Solution Services:
Wellness Challenges.
Focus on internal career advancement and growth.
About the Organization
Sawdey Solution Services, an ISO 9001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business. We provide our clients with premier professional services and technology solutions in an employee-centric environment. We are extremely proud of the culture we have created.
Why Choose Us?
Mission-Critical Work: We play a vital role in ensuring the security of our nation's digital infrastructure.
Professional Growth: Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.
Collaborative Culture: You are joining a unified team where your unique contributions are valued and celebrated.
Who We're Looking For:
Hardworking Individuals: If you're someone who takes initiative, loves a challenge, and is committed to excellence, you'll feel right at home here.
Talented Professionals: Whether you're an expert in your field or a rising star, we recognize your potential and support your effort toward success.
Diverse Perspectives: Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.
EOE Statement
We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!
This position is currently accepting applications.RequiredPreferredJob Industries
Other
Office Team Lead
Arlington, VA
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.
You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect.
What you'll likely work on:
Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
Support the financial health of the practice through office budget review and managing copay and revenue cycle
Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
What you'll need:
At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
Strong written and verbal communication skills
Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
Proven track record of leading successful change management and process improvement efforts preferred
Experience in healthcare, with a solid understanding of billing and insurance, is preferred
Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.
Benefits designed to aid your health and wellness:
Taking care of you today
Paid sabbatical for every five years of service
Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Free One Medical memberships for yourself, your friends and family
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Competitive salary: starts at $26.50 per hour based on a full time schedule
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Extra contributions toward maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
This is a full-time role, working 40 hours per week, based in-person with our team and patients at the Metro Center office in Washington, DC. 8-hour shifts will be scheduled Monday-Friday generally between 7a-7p.
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.
Customer Experience Consultant
Reston, VA
BizFirst is assisting our client in recruiting a talented and dedicated Customer Experience Consultant. In this role, the successful candidate will work closely with our client's customers, guiding and supporting them in implementing comprehensive solutions to enhance their business operations and customer engagement strategies.
Key Responsibilities:
Collaborate directly with clients to understand their needs and tailor solutions effectively.
Deliver insights on the selection, implementation, and optimization of CRM and customer service tools.
Provide expert guidance on best practices for tool adoption, ensuring smooth integration into clients' existing systems.
Conduct training sessions for client teams to maximize tool usage and efficiency.
Monitor and analyze tool performance, offering recommendations for enhancements to improve customer interaction and satisfaction.
Work closely with client teams to ensure seamless integration of new solutions.
Monitor and report on the success of implemented strategies, providing insights and recommendations for continuous improvement.
Requirements:
Proven experience as a consultant or in a similar role, with a focus on customer experience and solution implementation.
Proficiency in CRM systems (e.g., Salesforce, HubSpot) and customer service software (e.g., Zendesk, Freshdesk).
Experience with data analysis tools (e.g., Tableau, Google Analytics) for evaluating customer engagement and feedback.
Knowledge of project management tools (e.g., Asana, Trello) for effective coordination of customer experience initiatives.
Familiarity with communication platforms (e.g., Slack, Microsoft Teams) to ensure seamless internal and client communication.
Strong ability to understand and translate client needs into actionable strategies.
Excellent communication and interpersonal skills, with a knack for building strong client relationships.
Bachelor's degree in business administration, Marketing, or related field preferred.
Benefits:
Competitive compensation package.
Opportunities for professional growth and development.
Dynamic and supportive work environment.
Job Type: Full-time, Permanent
Location: Reston, Virginia; On-site Client locations
Supervisor, Customer Service Management
Richmond, VA
**What the Operations Supervisor, Access & Patient Support contributes to Cardinal Health** The Operations Supervisor is responsible day to day front line team operations within the Access & Patient Support department. Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success.
**What is expected of you and others at this level**
+ Coordinates and supervises the daily activities of operations, or business support staff
+ Administers and executes policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
+ Effective communication and collaboration with client
+ Learn all areas of the program and shares subject matter expertise
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
**Responsibilities in this role**
+ Supervises Access Patient Support staff that are performing customer services and enrollment activities as well as reimbursement staff performing benefit investigations for pharmacy and medical benefit coverage
+ Overseeing the staffing schedule to meet the requirements as outlined by client contracts and company policy and procedures to include standard operating policies and work instructions.
+ Directly supervises employees in the Access Patient Support Center in accordance with the organization's policies and applicable laws
+ Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems, and attend client meetings as necessary
+ Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
+ Applies expertise to solve standard and non-standard problems within own area
+ Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
+ Provides direction in discussing and creating development plans
+ Provides input into succession planning process for own work area
+ Aligns individual goals for self and others with work area/functional goals
+ Builds confidence and respect of others through a positive and energizing style
+ Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
+ Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
+ Identifies specific opportunities for long-term change within own work team or product/service
+ Builds customer relationships, interprets customer needs and assesses their business requirements
+ Leverages customer knowledge to develop alternative solutions and shares key learnings with others
+ Resolves day-to-day or routine problems using defined processes
+ Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
+ Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
+ Effectively listens to and explains difficult issues to reach shared understanding and build alignment
+ Passionate about developing oneself and others
+ Effective communication skills
+ Adaptable and flexible
+ Self-Motivated and dependable
+ Critical and creative thinking
+ Organized, Punctual, and efficient
**Qualifications**
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years experience in the Healthcare field preferred
+ Strong leadership skills
+ Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation
+ Advanced knowledge of healthcare reimbursement preferred
+ Experience with Microsoft Office products including Word, PowerPoint, Teams, Outlook, and Excel
+ Excellent observation skills to easily identify trends and problems while providing solutions
+ Superior written & verbal communication skills
+ Required to effectively present information in a one-on-one and small group situations to customers, clients, and other employees
+ Ability to effectively mediate situations in which parties are in disagreement and facilitate a positive outcome. Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties
+ Thrive in a competitive and dynamic team environment
+ Experience in phone based customer service preferred
**TRAINING AND WORK SCHEDULES:**
Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required.
+ This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT.
**REMOTE DETAILS:**
You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $65,500 - $93,550
**Bonus eligible:** **No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/06/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Parking Customer Service and Special Events Manager
Charlottesville, VA
Location Charlottesville, Virginia, United States of America Category Administrative Support The Rector & Visitors of the University of Virginia Job Id R0065781 Job Type Full time JOB DESCRIPTION The Department of Services at the University of Virginia (UVA) seeks applications for **Parking Customer Service and Special Events Manager** to join the Department of . Over its first two hundred years, the University of Virginia has been at the forefront of producing global citizen leaders, groundbreaking research and scholarship, and world-class patient care. As the University enters its third century, we continuously seek to define and redefine ourselves, motivated by our shared passion for discovery, innovation, community, service, and social justice. One of the University's top priorities is to create a living, learning, and work environment that supports-and challenges-our academic community. To achieve its mission, the University must be a place in which all faculty, students, and staff are active participants in its work, where those groups historically excluded from participation in University life are present in numbers that prevent isolation of the spirit and of the mind, and where each individual is conscious of how they contribute to the creation and dissemination of knowledge that enhances the well-being of our community, our state, our nation, and the world.
The Customer Service and Special Event Parking Manager is responsible for overseeing the customer service functions and special event parking operations within the University of Virginia Parking and Transportation (P&T) Department. This role includes developing and implementing standard operating procedures for all facets of customer service and event management, including parking permit sales, parking citation adjudication, customer service requests, onboarding for new employees and students, managing parking logistics for all special events (academic, performance, and athletic events), and coordinating special parking requests and VIP situations. The manager is also responsible for continuous improvement in all facets of the job and staying current with trends in the parking and mobility industry.
**Qualifications:**
* Bachelor's degree required, a degree in business administration, management, public administration, or a related field is preferred
* At least 4 years of specialized customer service experience is required, a minimum of 5 years of experience in customer service management, event planning, or parking operations is preferred
* Preferred experience with T2 Systems or other parking management software.
* Proficiency in Microsoft Office Suite and parking management software.
**Knowledge, Skills, and Abilities**
* Strong leadership and supervisory skills
* Excellent organizational and project management abilities.
* Effective communication and interpersonal skills.
* Ability to work collaboratively with diverse groups and individuals.
**Working Conditions:**
* Office environment with occasional outdoor work during events.
* Availability to work evenings, weekends, and holidays as needed for event management.
This position is located in Charlottesville, VA.
The anticipated hiring range is $46,000 - $65,000 annually, commensurate with education and experience.
This is a full-time exempt position with UVA . Employee benefits package highlights include:
* 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; Parental and Community Service Leave
* Health plan with options to meet healthcare and financial needs
* Retirement through the Virginia Retirement System
* Tuition and professional development benefits
* Employee wellness program featuring activities to earn up to $500/year
This position will remain open until filled. This position will not sponsor applicants for work visas. The University will perform background checks on all new hires prior to employment. A completed pre-employment health screen is required for this position prior to employment.
**To Apply:**
. Internal applicants must apply through their UVA Workday profile. Complete the application, and upload the following **required** materials:
* Resume
Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.
References will be completed via UVA's standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.
For questions about the application process, please contact Melanie Sponaugle, Academic Recruiter, at *******************. For questions about the position, please contact Dana Miller at ****************** .
For more information about UVA and the Charlottesville community please see and .
**Physical Demands:**
* Office environment with occasional outdoor work during events.
* Availability to work evenings, weekends, and holidays as needed for event management.
* This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
All of these physical requirements should be considered essential to the position.
*The University of Virginia, i**ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library,* *are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.*
Location Charlottesville, Virginia, United States of America Category Administrative Support The Rector & Visitors of the University of Virginia Job Id R0066074 Location Charlottesville, Virginia, United States of America Category Administrative Support The Rector & Visitors of the University of Virginia Job Id R0067964
Reception and Student Support: Collaborate with team of student workers to ensure coverage of front desk and daily tasks; provide exceptional customer service by triaging student inquiries and possess...
Location Charlottesville, Virginia, United States of America Category Administrative Support The Rector & Visitors of the University of Virginia Job Id R0067937
Excellent time management skills with a proven ability to meet deadlines....
Location Charlottesville, Virginia, United States of America Category Administrative Support The Rector & Visitors of the University of Virginia Job Id R0066943 Location Charlottesville, Virginia, United States of America Category Administrative Support
Roving Firewatch Support Services (Supervisor)
Suffolk, VA
Mills Marine and Ship Repair, LLC is seeking a dedicated and responsible individual to supervise the Roving Fire Watch team at the Norfolk Naval Shipyard. The Roving Fire Watch Supervisor will be responsible for overseeing fire watch personnel, ensuring continuous fire hazard monitoring, and ensuring compliance with safety protocols in high-risk industrial areas.
The primary function of this role is to maintain a safe working environment by detecting potential fire hazards, particularly in areas with significant fire risks such as welding sites or areas containing flammable materials.
Clearance Requirement:
Must be a US citizen with a DOD Secret security clearance.
Requirements:
Support and monitor personnel performance in relationship to the elements of an effective roving fire watch.
Maintain accountability of equipment issued by the company and/or government.
Individuals will need to have their own steel toe shoes.
Required Education, Skills, and Experience:
This position requires a minimum of a high school diploma and/or successful completion of a related trade or industrial school.
Must be a US citizen with a DOD final Secret security clearance
Responsible for developing, teaching, communicating and leading by example to help assigned employees establish, build, and maintain good leadership qualities.
Overall responsibilities of detailing, briefing, and timekeeping of a various group of individuals.
Supervise assigned shifts and ensure goal and objectives are met
This position requires five (5) years of experience as a supervisor.
Physical Demands and Expectations:
Regular physical activity includes walking, climbing stairs, bending, stooping, reaching, standing and prolonged sitting.
Ability to speak, read, hear and write, with or without assistance.
Ability to use radio and computer systems, copier, fax and other office equipment.
This position description represents a summary of the major components and requirements of the outlined job. Other duties and responsibilities may be assigned or required as business needs dictate. Questions regarding this description should immediately be addressed to the department manager or to Human Resources.
Benefits: In addition to competitive pay, we provide a benefits package that is among the best in the industry. Our comprehensive benefits encourage our employees and their families to build a lifelong relationship with Mills. Benefits are subject to employment eligibility.
Benefits: Full-time employment
Paid accrued vacation time.
Health, dental, and vision insurance
Company-paid life and accidental insurance with Supplemental Coverage Option available
Legal Resource benefit
401K Plan
11 Company Paid Holidays
Mills Marine is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Mills Marine is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Family Services Supervisor - CPS
Chesapeake, VA
Title Description- APPLY HERE: Must apply using this link to be considered for the job posting. This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter's responsibilities for supervising Family Services Supervisors and managing the direct services program performance. General Work Tasks (Illustrative Only) -
Supervises social workers, assistants and others;
Sets and enforces objectives for quality and quantity of work performed by unit;
Evaluates social service programs and program budgets;
Applies appropriate human resource practices in the supervision of staff;
Establishes and maintains good working relationships with others;
Recommends policy changes based on evaluation of program effectiveness;
Deals with difficult or dangerous cases;
Interprets the program to other agencies and to the public; and
Participates in community planning and development of new resources, jobs and community work sites.
Knowledge, Skills, and Abilities: Knowledge- Considerable knowledge of: principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities.
Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
Abilities- Demonstrated ability to: plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise others working with clients; analyze situations to make sound judgments within the framework of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff. Education and Experience- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area/human services programs and completion of required training programs. Supervisory experience or work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Minimum Qualifications: VOCATIONAL/EDUCATIONAL REQUIREMENT:
In order to be evaluated for vacancies in the Family Services Occupational Group, applicants shall possess the qualifications outlined in (1) OR (2) below:
1) A minimum of a bachelor's degree in the human services field, including Social Work, Rehabilitation Counseling, Psychology, Clinical Psychology, Counseling Psychology, Counseling and Guidance, Counselor Education, Human Services, Sociology, Family and Child Development, Aging Studies, Gerontology, Criminal Justice with a minor in one of the above studies, or other related degrees determined by the Department of Human Resources based on the similarity of the curriculum and course content.
2) A minimum of a bachelor's degree in any field accompanied by a minimum of two years of appropriate and related, full-time equivalent experience in a human services related area.
To be considered for promotion, persons currently employed in the Family Services Occupational Group by a local department prior to September 1, 1990, who do not meet the qualifications outlined in either (1) or (2) above, must possess four years of appropriate and related experience in a human services area and must have successfully completed all available competency-based training related to the promotional area.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record in compliance with City Driving Standards.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this position requires a minimum of four years of appropriate and related, full-time equivalent experience.
Preferred Qualifications: Four years of Adult Services/Adult Protective Services experience in a public social services agency or related setting.
Four years of supervisory experience in a public social services agency or related working with Adults age 60 years and older, and 18-59 with disabilities.
Two years of experience with Child Protective Services.
Masters in Social Work/Human Services or Bachelors in Social Work/Human Services is preferred.
Special Requirements: Emergency Duty (On-Call) participation is required to comply with mandated responsibilities as listed under Section 63.2-1503,B; Section 63.2-900; and 63.2-1604-63.2-1610, Code of Virginia. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.
Special Instructions to Applicants: APPLY HERE: Must apply using this link to be considered for the job posting. Thank you for your interest in a career with the City of Chesapeake! We are an exceptional place to live, learn, work, farm and play. Please read the following instructions to ensure successful submittal of your application. Applications are only accepted through the online job portal. Persons requiring accommodations, please contact City of Chesapeake's Human Resources Department at (757) 382-6492. * Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable. * Application questions marked with an *asterisk are required and must be answered in order to complete the application. * Failure to submit a complete application may result in loss of consideration.
Service Supervisor (185751)
Virginia
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.
Skills/Qualifications
Required
High School Diploma/GED; Bachelor's degree preferred
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
Have an active driver's license
Be at least 21 years of age
Obtain a DOT medical certification
Provide documentation regarding their previous employment
Preferred
Experience working in a sales related role
Customer service experience, preferably in an industrial or service industry
Training or instructor experience
Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k)/Profit Sharing/Employee Stock Ownership Program
• Disability and Life Insurance Packages
• Paid Time Off and Holidays
• Career Advancement Opportunities
Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday .
To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas?
Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
Service Supervisor *SIGN ON BONUS*
Virginia
* Posted 03-Dec-2024 (EST) * Residential Property Management * Henrico, VA, USA * Full Time * *Medical, Dental, Vision, 401 (k) with match, ESOP, PTO* Email Me This Job **Cushman & Wakefield | Thalhimer** is seeking to hire a **full-time Service Supervisor** at **The Rise at Regency** in **Henrico, VA** to oversee apartment maintenance in an effective and timely manner. This position offers a **regular work week with on-call hours as needed**. Our Maintenance Supervisors enjoy **competitive pay** plus generous benefits including **medical, dental, vision, paid leave, a 401(k) plan, and employee stock ownership (ESOP)**. If this sounds like the opportunity for you, apply today!
**$1,000 Sign on Bonus**
**ABOUT CUSHMAN & WAKEFIELD | THALHIMER**
Experience and knowledge have made the results-oriented team at Cushman & Wakefield | Thalhimer the region's leading commercial real estate firm. Our purpose is to drive client value by delivering the right real estate solution. We are more than just a real estate firm to our clients, we are partners for success. The partnership with our clients starts with our listening intently to their needs and understanding their short and long term goals.
We are an ideas company that proudly puts our people at the center of everything we do. In addition to **top pay** and **excellent benefits**, we provide a great work environment where **hard work is recognized**.
**A DAY IN THE LIFE AS A SERVICE SUPERVISOR**
As a Service Supervisor, you arrive each morning determined to ensure that our properties are in good repair. You expertly oversee and complete apartment work orders and apartment turnovers. Because you are a jack of all trades, you are ready for any task that comes your way. From maintaining and repairing appliances, plumbing, minor HVAC issues, and electrical work to assisting in common areas, property buildings, and pool maintenance, you are ready to get to work. In addition to repair projects, you also complete preventative maintenance to ensure that everything is in working order. You are a good manager of people and thrive where you help others to learn and grow.
As you complete each task, you always provide exceptional customer service to our clients. Each shift brings a combination of daily checklists, occasional tasks, and unexpected surprises. You love that you are never bored on the job! And, most of all, you feel great about the important part you play in improving people's lives!
**QUALIFICATIONS**
* 5+ years of Maintenance experience in residential community or similar
* CFC & HVAC certification required
* Training in plumbing and electrical
* Working knowledge and experience in general apartment maintenance (electrical, HVAC, plumbing, appliances, repair, etc.)
* Valid driver's license
If you feel that you would be right for this position, please fill out our initial **3-minute, mobile-friendly application**. We look forward to meeting you!
Interested candidates please submit your resume and salary requirements!
Cushman & Wakefield | Thalhimer is an equal opportunity employer.
You must select a location. You must select an education status answer. You must select a seeking status answer.
Outage Services Resource Supervisor
Lynchburg, VA
ON SITE SERVICES Lynchburg, VA • ID: 2993-378 • Full-Time/Regular **What You've Accomplished** You have completed a Bachelor's degree, or equivalent work experience in lieu of degree. You may have also obtained an advanced degree in similar fields. You have worked in a related technical role for at least 5years and are ready to join Framatome and help deliver clean, safe energy and advance nuclear technology.
**Who You Are**
Your actions, behaviors, and decisions are made in a manner consistent with our Core Values:
You may have also acquired the following skills:
* Effectively communicate with peers, management, suppliers, and customers.
* Strong focus on continuous improvement.
* Knowledge of company and industry safety, health policies, and programs as required for specific roles.
* Strong leadership skills when developing young employees through coaching and mentoring.
* Inspire, guide, and provide constructive feedback helping team members grow professionally.
* Clear and concise communication is vital in supervising both tasks and people.
* Be adept at explaining expectations, providing regular feedback, and facilitating open discussions about goals and challenges.
* Be flexible and open to change, as managing costs and developing employees often requires adapting to new processes, technologies, and strategies.
**Your Opportunity**
This full-time role is about making an impact on people's lives and the future of clean energy. You will leverage your skills and experience to be part of an innovative team and make a difference for our customers. As an Outage Services Resource Supervisor in Lynchburg, VA, you will be part of the proven team in the Resource Development and Training Business Line in the Installed Base Business Unit. Your work will include:
* Managing and Developing Team Members: Lead, mentor, and support a team of direct reports to help them reach their potential.
* Provide regular feedback, facilitate skill development, and ensure alignment with team and company goals.
* Establishing and Monitoring KPIs: Develop, track, and analyze Key Performance Indicators (KPIs) to drive continuous improvement and measure the team's success.
* Utilize data insights to identify opportunities for efficiency and implement changes to achieve operational goals.
* Driving Continuous Improvement Initiatives:
* Actively seek and implement process improvements to enhance productivity, reduce costs, and improve overall performance.
* Champion a culture of growth and innovation within the team.
* Collaborating Across Departments: Work closely with cross-functional teams to support organizational objectives and ensure seamless integration of new processes and improvements.
This position requires up to 50% travel. Together we will enable clean, safe, and economical low-carbon energy to meet the global ambition for a better tomorrow.
**Who We Are**
Framatome is an international leader in nuclear energy recognized for its innovative solutions and value-added technologies for the global nuclear fleet. More than 2,000 dedicated U.S. Framatome employees work every day to supply ever cleaner, safer, and more economical low-carbon energy for our communities and world. As well as supporting new nuclear builds, advancing new technology and advancing nuclear energy in the U.S. and abroad. Like you, we want a brighter future.
See how the Fuel Business Unit contributes to this future:
See how the Installed Base Business Unit contributes to this future:
See how the Instrumentation and Controls Business Unit contributes to this future:
Discover Lynchburg, Virginia:
Any employment offer is contingent upon the successful completion of a background investigation and drug screen (as applicable).
Discover Richland:
Framatome's Richland, WA facility is a licensed nuclear fuel manufacturing site and complies with US Nuclear Regulatory Commission (NRC) and US Department of Energy (DOE) regulations. This position is safety-sensitive and pre-employment drug/alcohol screening is required. Any employment offer is contingent upon the successful completion of a background investigation.
**Your Total Rewards Package**
The range of base salary for the position is between $95,000 - $129,000, and may also include annual incentives, performance bonuses and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
Framatome offers a broad employee benefits portfolio as a key component of your total rewards. This includes:
Multiple medical plans; dental and vision plans; Life and Accidental Death and Dismemberment; long- and short-term disability; optional plans including dependent life, accident, critical illness and hospital indemnity insurance; retirement savings plans (401k) with employer match; paid time off including up to 3 weeks of vacation, 8 days of sick leave, and 13 paid holidays; education reimbursement; adoption assistance; employee assistance programs; opportunities for professional development.
Positions within Framatome may require access to proprietary information that is subject to U.S. export control regulations. As such, the Company must ensure that any hires for these job openings fully comply with all US regulations. Foreign national applicants that are citizens or residents of countries not included on the Department of Energy's Generally Authorized Destinations list may not be eligible for immediate need positions. See list here:
Framatome is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Ramp Services Supervisor
Virginia
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
**Job Summary** To efficiently manage and direct ramp activities to deliver high quality products/services to our customers.
The expected pay rate is $23.50/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
**Your activities**
* Supervise and manage staff to deliver excellent customer service
* Maintain applicable safety and performance standards
* Develop and build good relations with customers and Airport authorities
* Report irregularities and take appropriate action
* Participate and contribute to internal and customer meetings
* Conduct daily shift briefings
* Conduct safety meetings/briefings
* Liaise with OCC regarding daily workforce requirements
* Perform daily/weekly audits
* Build and maintain good management/workforce relations
* Ensure workforce adherence to company policies and procedures
* Other duties as assigned
**Your profile**
* High School Diploma or equivalent preferred
* Minimum one year experience in ramp service or related field
* Ability to work in a team environment
* Knowledge about operation of Ground Service Equipment
* Must possess strong organizational and multi tasking skills
* Effective verbal and written communication skills
* Must be able to work in all weather conditions
* Valid unrestricted Provincial Driver's License, DA and Transport Security Clearance
* Flexible work schedule including evenings, weekends and holidays
**What we offer**
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Tuition reimbursement
* Vision insurance
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!