Customer Care Advocate
Remote Customer Service Supervisor Job
Job Description
We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary of Job:
Accountable for comprehending, researching, and addressing Employer and Job-Seeker questions and concerns. This role is dedicated to helping ZipRecruiter customers achieve success in their recruitment efforts.
What You'll Do:
Must be located in the Phoenix, AZ metro area.
Schedule may include weekends/nights.
Answers inbound Employer and Job-Seeker phone calls and processes all basic support inquiries. Properly transfers calls to appropriate teams and departments.
Handles a large volume of Sales and Support inquiries via chat and email. Forwards inquiries as needed.
Performs troubleshooting for site issues and functionality.
Maintains high service levels as established by the department.
Meets or exceeds established metrics and performance goals including productivity and quality of activities.
Promotes ZipRecruiter site features and products (TrafficBoost, Resume Database, etc.).
Processes plan upgrades and downgrades at the users request.
Assesses potential Terms of Use and Product Guidelines violations and forwards pertinent information to the Compliance Department.
Learns and develops the internal Knowledge Base of the evolving ZipRecruiter product.
What You'll Need:
Passionate about Customer Service
Prior work in B2B preferred
Detail-oriented, organized, and an expert on time management
Passionate, optimistic, and a team player
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Easily builds rapport and establishes relationships with customers and colleagues
Coachable. Listens to and implements feedback from Supervisor
Listens patiently. Will probe and clarify to get necessary details from customers
Flexible work schedule is needed
As Part of Our Team Youll Enjoy:
Competitive salary
Exceptional benefits package
Flexible Vacation & Paid Time Off
Employer-matched 401(k) plan
Category: Customer Service
The US base salary for this full-time position is $20.75ph.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: *****************************************************************
Company DescriptionZipRecruiter is the fastest growing employment marketplace. We have helped over 1 million businesses and 100 million job seekers find their next perfect match through partnerships with the best job boards on the web, curated email alerts, award-winning mobile apps, and the world’s best search algorithm for jobs.
Customer Service Representative - Onsite
Customer Service Supervisor Job In Richmond, VA
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our Richmond, Virigina location.
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Strong listening skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Customer Service-Self Storage Manager
Customer Service Supervisor Job In Richmond, VA
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $14.00 Per Hour
Our Benefits
Total Rewards package available to our team:
We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
Company paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work-related tasks
On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
Our Property Managers have the opportunity to earn performance-based bonuses!
] Job Description
Our Property Managers get to work independently at multiple locations; spending time both inside and outside
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
Ability to transport lift/move items weighing up to 35 pounds
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
] Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
] Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team!
REFD0286
]
Customer Success Associate
Remote Customer Service Supervisor Job
LHH is excited to partner with a nonprofit organization in Washington, DC, to bring on several contract Customer Success Associates. In this role, you will provide support for a large-scale project, assisting attendees with their needs and inquiries. The position is set to begin in early February and will run through the beginning of June. This hybrid role allows you to work from home two days a week. The hourly rate for this position ranges from $19 to $21, depending on experience.
The ideal candidate will have at least 2 years of experience in customer service and administrative support. This role demands strong organizational skills, excellent communication abilities, and the capacity to handle multiple tasks simultaneously. If you are customer-focused, adaptable, and thrive in a fast-paced environment, we encourage you to apply. For more information, please submit your application today!
Responsibilities:
Provide assistance to customers through email and phone, addressing inquiries related to services, registrations, and company presentations.
Handle customer orders, edits, and updates, ensuring timely and accurate processing in line with established procedures.
Learn and utilize proprietary web-based tools efficiently, with a strong focus on attention to detail in data entry.
Regularly retrieve and update information from the registration system to ensure up-to-date customer details.
Assist with maintaining and researching company and contact information for database purposes.
Provide feedback to the team regarding any service issues or customer concerns to ensure continuous improvement.
Draft and review invitations for follow-up communication and outreach, ensuring professionalism and accuracy.
Manage the preparation and tracking of bulk shipments and invitations for events.
Perform web editing and review tasks, testing various system functionalities, registration processes, and public-facing content.
Contribute to various administrative and customer support tasks as needed, and be flexible with new projects or changes in responsibility.
Qualifications:
· 2+ years of experience as a Client Success Associate, Sales Representative, or administrative support experience
· Customer-centric and ability to adapt and/or respond to a variety of characters
· Ability to establish and maintain an effective working relationship with co-workers, consumers, management, and clients
· Exceptional communication, persuasion, and presentation abilities
· Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
· Please note travel may be required for this position
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
CRM Specialist
Remote Customer Service Supervisor Job
Waybetter Marketing is a marketing agency based in Columbia, Maryland. We are seeking a CRM Specialist to join our team. The right candidate will have 5+ years of experience, extensive experience with CRM tools such as Slate, Klaviyo, Marketo, or others, and the ability to be physically present in our Maryland office on Mondays, Tuesdays, and Thursdays. We offer a hybrid schedule, with remote Wednesdays and Fridays for all employees.
This is Something You'll Want to be a Part of:
We are a team of passionate marketers and technologists dedicated to helping colleges and universities increase their student enrollment. Our focus is exclusively on the higher education industry, and we use hyper-personalized, data-driven campaigns to achieve our goals. We tap into top marketing automation tools and our team's bright minds to deliver exceptional results for institutions of all shapes and sizes across the country.
As a key member of our Slate services team, you'll work with Technolutions' Slate-a leading CRM platform widely used across higher education. You'll help institutions optimize their CRM systems to effectively recruit and enroll students.
You'll Enjoy Days of:
Partnering with colleges and universities to enhance their CRM capabilities, improving student recruitment and operational workflows.
Serving as the lead architect, engineer, and builder on CRM enhancement projects, guiding everything from concept to completion.
Collaborating with colleagues and external partners to coordinate project timelines and deliverables, ensuring seamless communication and on-time completion.
Conducting thorough quality testing of all projects before final delivery to ensure flawless execution.
These Are The Types of Things You'll Help Clients With:
Configuring and strategizing data infrastructure
Configuring student-facing portal (web) pages
Designing and optimizing forms
Managing event configurations and strategies
Configuring applications, reader bins, workflows, and strategies
Overseeing CRM integrations and their configurations
Crafting reporting structures and strategies
Building and automating email workflows
Implementing dynamic content strategies
This Role is Perfect for You If:
You have experience with marketing automation tools like Slate (higher ed), Klaviyo, Marketo, Salesforce, Eloqua, or similar.
You're technically skilled and eager to develop your technical expertise further.
You thrive under deadlines and consistently deliver top-tier results.
You're detail-oriented with a relentless focus on execution and quality.
You excel at communicating complex ideas clearly and effectively to both technical and non-technical audiences.
You're motivated, competitive, and driven by results, with a positive attitude to match.
Why You Want to Work at Waybetter:
We're an established, agile company poised for continued (and considerable!) growth. We work really hard but also believe in a healthy work-life balance. Helping colleges and universities market to prospective students is a truly rewarding experience. Our clients are genuinely grateful for what we do. At Waybetter, you'll find impactful work, growth opportunities, and a great team culture.
Take a peek at our crew: *****************************************
Need something beyond a picture? Hear us speak from this sampling of webinars: ********************************************
Waybetter Perks:
Competitive salary + bonus
Health insurance
401(k) with a guaranteed 3% profit sharing
15 days PTO plus numerous company holidays
Paid parental leave
Pre-set work-from-home days
Professional development stipend
Free snacks
Learn more about Waybetter: ***********************************
Only applicants in the Baltimore/DC region will be considered. Long-term remote work arrangements are not available.
Head of Customer Experience
Customer Service Supervisor Job In Richmond, VA
Faye, a leading digital travel insurance provider, is looking for a Head of Customer Experience to scale and optimize our global operations. This key role combines strategic leadership, operational excellence, and a customer-first approach to redefine how we deliver world-class experiences.
Responsibilities
Global Leadership:
Lead, mentor, and develop a high-performing CX team across Richmond, VA, and Tel Aviv.
Set clear goals, foster continuous improvement, and ensure alignment with company objectives.
Act as a hands-on leader, supporting the team through complex customer scenarios.
Travel to Tel Aviv (up to 4x/year) to strengthen relationships and ensure seamless collaboration.
Customer Experience Strategy:
Design and implement an omni-channel CX strategy for seamless interactions across touchpoints.
Optimize workflows to improve efficiency, meet SLAs, and support rapid growth.
Collaborate with claims, product, and other teams to ensure an exceptional customer journey.
Team Expansion & Expertise:
Expand team capabilities from insurance to comprehensive travel and financial assistance, delivering end-to-end support for evolving product lines.
Tech & Data Leadership:
Monitor and act on CX metrics to maintain Faye's top-rated industry status.
Leverage data and technology to scale operations and enhance customer loyalty.
Drive innovation by partnering with product and tech teams.
Qualifications
7+ years in CX leadership (50-100+ reps), scaling teams and managing global operations.
Strong expertise in omni-channel B2C environments with a tech-driven approach.
Data-driven mindset with experience implementing scalable tech solutions.
Proven track record in long-term CX strategy and efficiency improvements.
Startup or industry experience (insurtech, travel, fintech) preferred.
Native-level English fluency; familiarity with U.S. customer expectations is a plus.
Join us to set a new standard in travel insurance and customer experience.
Family Services Supervisor
Remote Customer Service Supervisor Job
Average Annual Salary: $61,068 (includes wage, incentives, bonuses, overtime, shift differential, etc.)
will cover the OTTAWA area.
About the Role
Are you passionate about guiding others in their work with children and families? TFI Family Services is seeking a dedicated full-time Supervisor to join our Permanency team. If you have an advanced degree in social work or a comparable human services field, OR a bachelor's degree in social work or a comparable human service field with four years of direct service or case management experience and BSRB licensure, we want to hear from you! We'll provide the training you need to excel in this role.
A Day in the Life as a Supervisor
As a Supervisor at TFI Family Services, you will lead and support case managers and support workers who strive to help children reunite with their families or find permanent homes through adoption. You'll collaborate with court systems and case managers to ensure that families receive the services and support they need, helping children live happy and healthy lives.
What We Are Looking For
We seek compassionate individuals with strong managerial skills who are committed to empowering staff to support families and children in building healthy, lasting relationships. We value team members who aspire to strengthen advocacy for children and families.
Why Work for TFI Family Services?
Join TFI Family Services and enjoy a supportive work environment with flexible scheduling and remote work options. We offer 20 days of personal leave in your first year, increasing to 25 days after one year of service, along with 12 paid holidays. Our benefits package includes a longevity bonus, tuition reimbursement, and the opportunity to work with a fantastic team dedicated to our mission of strengthening families and achieving excellence in service, education, and advocacy.
If you are ready to make a meaningful impact in the lives of children, apply today!
TFI Family Services is an Equal Opportunity Employer.
To apply, please visit *****************************
Commercial HVAC Service Operations Lead
Customer Service Supervisor Job In Ashburn, VA
Country: United States of America Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Carrier Commercial Service has an opening for an experienced Service Operations Lead for our Washington DC location.
The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.
Role Responsibilities:
Administer service contracts to optimize profits, verify obligations are met, ensure customer satisfaction and retention
Proactively monitor, pursue, and assist with the selling of field service and repair opportunities to ensure pull-through revenue goals are met
Assist leadership in driving on time, within budget completing service jobs
Manage all time charged to jobs including Procard transactions (billable vs non-billable)
Manage accounts receivable and assist with the resolution of customer billing disputes
Procure parts and materials for scheduled maintenance, repairs, and emergency service calls
Manage warranty and startup jobs
Complete booking of new jobs and set up billing plans
Review open orders daily to ensure timely completion of jobs
Ensure timely and accurate billing of projects, service contracts, T&M, and fixed-price jobs
Required Qualifications:
High School diploma or GED
Must have a valid Driver's License
2+ years' of customer service experience
6+ moths experience handling AR/AP for a site
Preferred Qualifications:
2+ years of relevant HVAC service industry experience preferred
Strong experience in Microsoft Office Suite, Salesforce, and SAP
Bachelor's degree in Business Management or relevant field preferred
#LI-Onsite
RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice
Customer Service Supervisor
Remote Customer Service Supervisor Job
The Tyndale Company, a 4x Top Workplace winner in TX and a proud woman-owned business, is hiring for a Customer Service Supervisor! The primary focus of this position is to manage the workflow and daily activities of designated Customer Service team members, ensuring the delivery of excellent and timely service to our customers. This role involves providing supervision, management support, and coaching to team members while fostering an environment that promotes collaboration, mutual support, and team success. The position is accountable for driving employee productivity and maintaining exceptional levels of customer satisfaction.
HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days a week, and 3 days a week remotely
.
To be considered, candidates must reside within a commutable distance from our location in Houston, TX for onsite work as needed.
Responsibilities:
Oversee daily team workflow to ensure the delivery of excellent and timely customer service, coordinating with the Customer Service Manager to manage overtime requirements for team members.
Assist in the management of the Customer Service Task Management Tool (Zendesk) to ensure tasks are completed accurately and on time, providing support as needed.
Collaborate with the Customer Service Manager to establish performance metrics for tracking team members' day-to-day progress and performance.
Conduct monthly one-on-one meetings with direct reports to review performance, address challenges, set goals, and discuss overall well-being. Deliver targeted training and coaching tailored to team members' needs, including system and technical training, product knowledge, communication skills, conflict resolution, and soft-sell techniques. Utilize interactive training methods to ensure success.
Participate in selecting candidates for new staff positions in collaboration with the Customer Service Manager.
Approve PTO requests for team members, ensuring adequate staffing levels to meet deadlines and requirements, and monitor attendance. Provide feedback and initiate disciplinary actions, as necessary, with Customer Service Manager approval.
Oversee the onboarding process for new hires, including temporary staff, developing, and facilitating training schedules to ensure successful integration into the team.
Resolve or assist in resolving complex issues escalated by direct reports or customers, aiming for quick resolution. Coordinate with management and other departments as needed and notify the Customer Service Manager of any concerns.
Conduct ongoing quality assurance checks to ensure accuracy in sales order entry and communication through various platforms.
Analyze weekly and monthly reports related to team performance and Customer Service tasks, addressing any areas of concern promptly.
Collaborate with other departments to optimize interdepartmental processes, driving efficiency and continuous improvement.
Perform additional tasks and projects as assigned.
Qualifications:
HS Diploma or equivalent required; Bachelor's Degree preferred.
Minimum of 2 years' experience supervising a customer support team in a medium to large business environment required or 3 years of relative Tyndale experience, with sustained “exceeds” performance level.
Minimum of 2 years' experience in a direct sales or customer service related environment required.
Strong computer skills, including proficiency in MS Office applications.
Strong leadership skills with the ability to provide effective guidance, training, coaching, and daily supervision to staff.
Effective organizational skills and the ability to establish priorities and to plan, coordinate and monitor own workload and that of staff.
Commitment to continuous learning and demonstrated ability and willingness to learn new skills, with initiative to self-teach.
Strong verbal and written communication skills; ability to write in a clear and concise manner and provide detailed explanations orally.
Strong analytical and proactive problem solving skills.
Benefits:
Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements.
Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more.
Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities.
Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity.
Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity.
About Tyndale
Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.
Qualified candidates are encouraged to apply on our website, ***************************
E.O.E
Account Services Specialist
Customer Service Supervisor Job In Reston, VA
Apella Capital (Apella) is an established and fast-growing wealth management firm (RIA) that is expanding to new markets and looking for an account service associate who has a passion for helping clients in our Reston, VA office.
Apella is headquartered in CT with offices across the country including MA, RI, NY, TN, TX, GA, CA, PA, OR, VA and WA. As Apella continues to grow it offers clients, employees and advisors a unique experience by taking a team approach to offering the highest quality of service. We get to know our clients very well and use that knowledge to create customized financial, investment and tax plans, and manage their investments.
We are looking for a self-starting problem solver, with a desire to provide an exceptional client experience, who can think critically and wants to be part of our team.
Responsibilities:
Provide administrative support to Client Relationship Specialists, Advisors & Planners
Process account forms and maintain related files
Communicate with custodians (i.e. Charles Schwab, Fidelity, Axos, etc)
Track requests to completion
Cashiering
Assist with marketing projects as needed
Assist/own Operations projects as needed
Respond to Client requests for service
Perform other duties as needed
Requirements:
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), Internet, CRM Software
Ability to learn & adapt quickly to multiple technology platforms
Excellent written & oral communication skills; strong listening skills; professional, positive demeanor
Strong organizational & prioritization skills
Ability to muti-task, manage time efficiently in a fast-paced environment
Ability to work independently or part of a team
Associates Degree OR Related/Industry Experience
Field Service Manager
Customer Service Supervisor Job In Lorton, VA
Job Purpose
The Field Service Manager II is responsible for ensuring effective and efficient management of the warehouse, inventory, service and repair, and project implementation operations. This includes unit rebuild and redeployment, component rebuild and repair, shipping and receiving, inventory management, software testing, and vehicle maintenance and procurement. Manages field service employees, with a customer-focused approach. Uses metrics and feedback to measure and drive performance, and continuously improve quality and productivity. Ensures a safe and productive work environment. Works with the oversight agency to ensure regulations are followed and contractual requirements are met.
Duties & Responsibilities
Directly manage technicians (FSRs) in the Operations Department in Virginia.
Quality assurance testing for new software and hardware changes.
Meet production targets for unit rebuild and redeployment and component repair.
Project planning and execution for improvements and hardware/software enhancements.
Coordinate personnel and resources for contract implementation.
Develop, maintain, and regularly report on key metrics of productivity and performance.
Develop and implement standard work and quality processes appropriate to the operations.
Work with outside vendors/suppliers to ensure adequate flow of inventory components and parts.
Manage inventory of components, materials, and units in the warehouse storage facilities.
Drive continuous improvement in production and repair operations.
Vehicle acquisition and disposal, as well as preventive and reactive maintenance management for all VA vehicles.
Ensure a safe and healthy work environment.
Other duties as assigned
Requirements
Ability to plan and manage unit rebuild and repair operations to meet customer demand
Ability to establish metrics and measure output for reporting and continuous improvement
Ability to document and analyze processes to eliminate production bottlenecks and improve productivity
Knowledge of process development, documentation, and continuous improvement techniques.
Knowledge of electro-mechanical equipment repair and test processes and related tools and equipment
Ability to work in a team environment coordinating repair, rebuild, and materials management activities
Familiarity with use of office productivity software (MS Office) for reporting and communication
Ability to use ERP system (e.g. NetSuite) for production, repair, and inventory control
Qualifications
Minimum 3 years' experience managing production and/or repair operations in a similar environment
Demonstrated experience using production and quality metrics and reporting to drive results
Associates degree or equivalent in electrical, electronics, industrial technology, or related field. Equivalent experience with demonstrated skills will be considered in lieu of a degree.
Excellent interpersonal skills and written and verbal communication skills.
Working Conditions
Normal working hours first shift Monday-Friday. Flexibility in scheduling and availability is required.
Frequent travel to customer sites, field locations, and vendor facilities will be required.
Wealth Management Client Associate
Customer Service Supervisor Job In Leesburg, VA
Seeking a Wealth Management Client Associate to join our client's team. Our client has over 20 years of proven wealth and investment management success.
As a Wealth Management Client Associate, you will develop client relationships and support Financial Advisors. This is a highly visible role, which is a challenging and rewarding opportunity.
**This is an ON-SITE role. Local candidates only; not open to relocation at this time.**
Key Responsibilities:
Build sustainable relationships and trust with clients.
Take ownership of client issues and follow problems through to resolution.
Improve client experience to facilitate organic growth of the practice.
Successfully manage a high volume of emails, calls, and tasks, including but not limited to establishing client profiles, opening new accounts, tracking and reporting on incoming, outgoing, and internal asset transfers, and preparing authorization documents for establishing and updating accounts.
Ensure regulatory compliance is followed.
Process Required Minimum Distributions.
Develop and maintain a knowledge base of evolving products and services.
Qualifications:
Bachelor's degree in Finance, Economics, Business, or a related field
2+ years' experience in the wealth management industry in a client-facing role.
Comprehensive knowledge of the investment industry.
Experience with CRM systems.
Intermediate to Advanced level skills in MS Excel, Word, and Outlook.
Customer Experience Coordinator- Bilingual
Remote Customer Service Supervisor Job
Bilingual- English and Spanish
Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This position emphasizes member education, customer service and front-line problem solving.
Essential Duties and Responsibilities:
Thoroughly understands the managed care philosophy and the company's products.
Receives and responds to member and provider phone calls/inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care.
Receives, records, and resolves member complaints and problems.
Answers calls in a pleasant and courteous manner within 30 seconds.
Routinely accesses member information via multiple computer systems.
Accurately documents member and provider contacts on the computer system.
Responsible for ensuring that members receive accurate and complete information.
Communicates effectively and professionally with members, providers, and state agencies.
Screens telephone calls and directs to the appropriate area or person as necessary.
Acts as a liaison between members, physicians, and health plan.
Researches member concerns and attempts to resolve issue during call.
Works in coordination with other departments concerning member and provider issues.
Prepares documentation and reports for review by the Customer Services Director and Supervisor.
Maintains confidentiality per HIPAA guidelines.
This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Skills and Abilities:
Verbal and written communication skills.
Ability to work independently.
Ability to meet deadlines.
Ability to maintain a good rapport and cooperative working relationship with team.
Work Schedule:
As a continued effort to provide a safe and productive work environment, Community Care Plan is currently following a hybrid work schedule. Staff are able to work from home 3 days a week and will report to the office 2 days a week. *****The company reserves the right to change the work schedules based on the company needs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion.
Qualifications
High school diploma or general education degree (GED)
Two to four years related experience and/or training; or equivalent combination of education and experience.
Knowledge of word processing software, spreadsheet software, internet software
Epic software (preferred)
Oil Sales and Service Representative
Customer Service Supervisor Job In Montvale, VA
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity!
Purpose:
The Oil Sales and Service Rep (OSSR) will be responsible for providing sales and services of approved waste streams at HCC customer locations. The position frequently uses hoses to load/offload Oil Tanker Trucks from a variety of containers.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
Responsible for customer service and new business development in a certain geographic area as assigned by the Company
Aligns work orders to minimize mileage and travel time
Inspects vehicle and equipment for safe operation
Delivers service to customers by pumping approved waste streams from customer containers into truck
Pursues additional services with existing accounts
Assesses potential customer needs, presents HCC products and services to customers, and
develops new customers
Develop sales leads for Data-Marketing
Complete all required paperwork accurately and neatly
Maintains compliance with all applicable Department of Transportation (DOT) requirements
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance.
Performs a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other reasonable duties as assigned.
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work Experience:
Route sales experience preferred
Education, Certificates, Licenses, or Designations:
High School diploma or equivalent required
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and Tanker Endorsement
Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following.
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment*:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements*:
Frequent lifting of hoses weighing up to 40lbs
Frequent climbing of ladders to access approved waste streams
Occasionally pulling/dragging of hoses weighing up to 40lbs each
All applicants must pass the pre-employment physical including drug & alcohol screening.
Work Environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer.
Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
Senior Client Onboarding Specialist
Remote Customer Service Supervisor Job
Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield, MA) - C-4 Analytics
C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Senior Client Onboarding Specialist as we look to expand our team and support our growing roster of local and national clients.
Please note: C-4 Analytics is currently operating in a hybrid capacity out of our Wakefield, MA, office.
The Senior Client Onboarding Specialist may benefit from the flexibility to work in a way that suits them best. We offer the following work options:
Remote: We understand that some individuals thrive in a remote working setup. As such, we support remote work arrangements, allowing you to work from the comfort of your own home or any location that enhances your productivity.
Hybrid: For those who prefer a balance between office and remote work, we offer a hybrid model. This allows you to divide your time between working in the office and remotely, providing the best of both worlds.
We place a high value on local candidates. We are open to considering individuals who we believe have exceptional experience for remote opportunities. Even if you do not meet every qualification, we encourage you to apply.
If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process.
Compensation:
We offer a competitive compensation commensurate with experience and qualifications. The starting annual on target earning for this position is $85,000.00. The final salary will be determined based on factors such as skills, knowledge, and demonstrated expertise.
Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process.
Working at C-4 Analytics
We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details.
Who We're Looking For: Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield, MA)
As Senior Client Onboarding Specialist at C-4 Analytics, you are the first point of contact for new clients, you'll manage, execute, and ensure a successful kick-off process. You'll work closely with the Associate Vice President to strategize and enhance our onboarding process to ensure client satisfaction. Your role will be instrumental in transitioning our new clients to our solutions, offering an engaging blend of autonomy and a team environment.
Relishing the challenge of setting up new clients and maintaining their success, you will help improve our onboarding process efficiency. You will stay on top of current marketing trends, acting as a valued automotive digital marketing expertise resource. Managing campaigns from start to finish, you are responsible for liaising with our solutions teams and being the primary daily contact for your client portfolio.
A day in the life of a Senior Client Onboarding Specialist, REMOTE / Hybrid (Wakefield, MA)
Be the first voice for new clients as they join C-4 Analytics as well as the main day-to-day contact for a number of C-4 Analytics clients.
Support all new client actions with Phase 1 tasks including welcome calls/emails, scheduling and coordinating kick-off calls, and developing kick-off materials.
Work closely with the Associate Vice President of Client Onboarding & Success to support and deliver strategic media plans to clients.
Ensure clients experience a smooth transfer from Phase 1 of onboarding to Phase 2 of producing and executing customized digital marketing strategies for clients.
Develop strong relationships with the Sales team to gather appropriate background information for seamless transitions from contract signing through program launch.
Be proactive in providing both the Onboarding team and the Client Services team with all necessary client information, including logins and reporting to ensure optimal performance.
Be a senior voice and digital marketing expert on client calls with the Onboarding team
Provide support to the Onboarding team on client presentations, including development, analysis, and execution of the presentations.
Assist Associate Vice President of Client Onboarding & Success on continually improving Phase 1 processes and increasing team efficiency.
Possess a consistent sense of urgency, as well as detail-oriented, in order to complete all Phase 1 deliverables and services on time and with 100% accuracy.
Manage all aspects of digital marketing campaigns (including but not limited to paid search, website maintenance, social media, and online reputation), from the initial campaign pitch, to campaign setup, execution, review, and reporting.
Campaigns include all aspects of paid search, website maintenance, social media, and online reputation.
Work cross-functionally with internal productions teams to consistently improve client websites for optimal success and to better serve overall digital strategy.
Work with external parties such as a web provider platform to make sure client strategies are carried out; followed up and escalated as needed.
Create client-facing monthly reports on all aspects of C-4 Analytics campaigns by identifying and interpreting KPIs related to a client's digital marketing campaign strategy.
Run weekly meetings to update clients on cumulative progress.
Ensure that all external assets are compliant and approved by the client.
Manage all tasks in JIRA from creation to close in a timely manner.
What you'll need to succeed:
Must-Haves
2+ years of experience within the automotive industry. Either in a client capacity, or working within automotive dealerships.
5+ years of client management experience, including at least 1 year working as an Onboarding Specialist or Account Lead
Bachelor's Degree in Business Administration or a related degree / equivalent relevant industry experience
Certifications in Google Analytics, Google Ads, Bing Ads, and Facebook Blueprint
Expert in Local SEO
Stellar presentation skills - ability to demonstrate value to clients and serve as a trusted digital advisor as well as set client expectations
Excellent written and verbal communication skills - ability to write professional emails to clients and third parties
A strong sense of urgency
Demonstrated time management and project management skills, including experience in project management tools, such as JIRA
Familiarity with website functionality
Demonstrated experience with Google products (Gmail, Docs, Slides, Drive) and Microsoft Office Suite (Excel, Word, PowerPoint) products
More About C-4 Analytics
C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but
also
love Instagram and Bing. We innovate, educate, and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.
Service Manager
Customer Service Supervisor Job In Charlottesville, VA
Job Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Join our client as a Service Manager! Service Managers are responsible for coaching and engaging with Technicians to develop talent, achieve business growth, and drive a safety-first culture. RELOCATION ASSISTANCE PROVIDED!
Who We Are:Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business.
Perks of Joining:
Competitive salary and annual bonus opportunity
Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision, and disability benefits
Employee Assistance Program
Employee referral incentives
For the Love of Charlottesville:
Quality of Life: Charlottesville ranks highly in quality of life surveys due to its balance of urban and rural elements. The city offers a mix of cultural, recreational, and educational opportunities.
Education: Home to the University of Virginia, Charlottesville offers robust educational opportunities and a vibrant college town atmosphere. The presence of the university also means a plethora of events, lectures, and cultural activities.
Natural Beauty: Nestled in the foothills of the Blue Ridge Mountains, Charlottesville offers stunning natural scenery and ample opportunities for outdoor activities such as hiking, biking, and wine tasting at local vineyards.
Cultural Scene: The city has a rich cultural scene with numerous festivals, music venues, theaters, and galleries. The Downtown Mall is a hub for dining, shopping, and entertainment.
Historical Significance: As the home of Thomas Jefferson's Monticello and James Monroe's Highland, Charlottesville is rich in American history. This historical context adds to the cultural depth of the area.
Climate: Charlottesville enjoys a temperate climate with four distinct seasons, offering a variety of weather without extreme conditions.
Healthcare: The presence of the University of Virginia Medical Center means access to high-quality healthcare facilities.
Community and Safety: Many people find Charlottesville to have a strong sense of community and a relatively low crime rate, making it a safe place to live and raise a family.
A Day in the Life:
Ensure Technicians are equipped for their tasks with a focus on safety
Act as a dynamic leader, motivating your team, in the field several days a week
Promote a culture where safety is the top priority
Inspect job sites for compliance, quality control, and customer satisfaction
Lead a team of Service Technicians in a fast-paced environment
Drive operational excellence by helping your technicians solve complex customer issues
Support Administration, Service Coordinators, and Sales teams
Develop and maintain relationships with customers, identifying service needs and creating estimates
Focus on team development through coaching and teaching and driving our apprenticeship program
What We Are Looking For:
Experience in building high-performing service teams
Commercial HVACR service experience
Industry-related Service Manager or Service Supervisor experience
Ability to develop HVAC maintenance and service estimates
Excellent communication, interpersonal, and customer service skills
Strong problem-solving and critical thinking abilities
High energy and adaptability for a dynamic workload
Professional demeanor and positive attitude
Inspire and motivate team members
EOE M/F/Disability/Vet
Service Supervisor/Manager
Customer Service Supervisor Job In Williamsburg, VA
About Us:
Cox Powell Corporation is a highly regarded Mechanical Contractor serving Hampton Roads near the scenic Chesapeake Bay. We are currently seeking a Field Operations Supervisor to join our dynamic team. As the Field Operations Supervisor, you will play a pivotal role in overseeing HVAC projects and service operations. If you have hands-on experience with rooftop units, VRF systems, boilers, and cooling towers, and are passionate about delivering top-notch HVAC solutions, we want to hear from you.
Field Operations Supervisor--We are looking for an employee that can handle multiple tasks within our HVAC Service Division. Knowledge of Roof top units 5 to 100 ton, VRF systems, boilers, gas heaters, cooling towers, chillers, pumps, storage tanks, light controls knowledge.
Strong communication skills
Knowledge of HVAC service work
Meet tech on site to review scope of work to be performed for Service repairs
Pick up material for PM or projects in their travels during the day if needed
Perform Quality Control of Maintenance and service related work
Perform service repairs in times of need.
Assure that PM sites are kept clean and tidy
Check labor spent on PM's of quoted hours
Provide goals and expectations with techs on PM's
Help trouble shoot service repairs when needed
Aid in training of younger Tech's and apprentices
Aid when needed completing jobs/projects
Aid at times with controls Division
Perform inspections of work that has been completed Q/C service and projects
Meet inspectors on site as needed
Assist Managers with job safety.
Must have organizational skills, good drivers record, and can-do attitude.
Conditions
Must be a TEAM player and good leadership skills
Able to climb on ladders and work from heights safely
Ability to perform physical activities including standing, sitting, kneeling/squatting.
Able to lift 75 lbs. as required
Efficient and organized
Able & willing to work extended hours and overtime if required. Hourly position overtime after 40 hours worked /week.
Must pass a Criminal background check and substance abuse screening,
Benefits:
Company Sponsored comprehensive Health & Dental
100% company paid life insurance
Vision, legal, Short Term Disability & various other group plan options
Flexible Spending Option
401K participation with company match
Paid Vacation & Holidays
Company logo uniforms
Annual Shoe Allowance
Company Cell phone
Company Truck with gas card
Cox-Powell Corporation IS AN EQUAL OPPORTUNITY EMPLOYER
Cox-Powell Corporation is proud to be an equal-opportunity employer. If you're ready to make an impact in the HVAC industry and be a part of our growing team, apply today!
ASSISTANT TEAM LEADER - pOpshelf - 21 and older only - in HAMPTON, VA S24677
Customer Service Supervisor Job In Hampton, VA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Overview
pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at **************** .
Responsibilities
GENERAL SUMMARY:
The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase.
Assists the Store Team Leader in creating and supporting a customer first store culture.
Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees.
Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ .
With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience.
Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience.
Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
Open and close the store a minimum of two days per week.
Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction.
Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
Assist customers in self-checkout process at multiple register terminals simultaneously.
Assist with management of the store in the Store Team Leader's absence.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.)
Ability to develop and maintain organization and to attend to detail.
Ability to solve problems and deal with a variety of situations.
Ability to interface with store associates, suppliers and customers in a respectful and effective manner.
Strong product inventory knowledge and creative merchandising abilities.
Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of experience in a specialty retail environment preferred.
Six months supervisory or team lead experience preferred.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Fast-paced environment; moderate noise level.
Exposure to strong scents and fragrances
Occasionally exposed to outside weather conditions.
Occasionally exposed to wet floor surfaces.
Occasionally exposed to household and industrial cleaning solutions.
Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed.
pOpshelf is an equal opportunity employer
Team Lead, Hospital Emergency Dispatch - Night Shift
Customer Service Supervisor Job In Norfolk, VA
City/State Norfolk, VA Work Shift Third (Nights) (United States of America) This is an ONSITE position. This position is for the night shift (4, 10 hour shifts). Possible start time between 9-11PM and required rotating holidays and weekends. 3 years of related experience is required.
In addition to fulfilling the role of and meeting the expectations of a Senior Communications Assistant, the Team Lead will assist the Team Coordinator (TC) with daily operations, acting as a shift supervisor in the absence of the TC. The Team Lead will supervise the daily operations of their shift and provide training, guidance and support as needed. Responsible for being proficient in all downtime procedures and able to lead the team during outages or unforeseen events. Proficient in usage of all software and hardware utilized within the department. Is a proficient emergency dispatcher with detailed working knowledge of all emergency procedures. Acts as a liaison between operations staff and leadership. Frequently assigned special projects.
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Talroo-Allied Health, Monster, Indeed, Call Center, Team Lead
Job Summary
Night Shift opening. 3 years of related experience is required.
In addition to fulfilling the role of and meeting the expectations of a Senior Communications Assistant, the Team Lead will assist the Team Coordinator (TC) with daily operations, acting as a shift supervisor in the absence of the TC. The Team Lead will supervise the daily operations of their shift and provide training, guidance and support as needed. Responsible for being proficient in all downtime procedures and able to lead the team during outages or unforeseen events. Proficient in usage of all software and hardware utilized within the department. Is a proficient emergency dispatcher with detailed working knowledge of all emergency procedures. Acts as a liaison between operations staff and leadership. Frequently assigned special projects.
Qualifications:
HS - High School Grad or Equivalent (Required)
Computer/Keyboard Skills, Customer Service, Related experience
Skills
Communication, Critical Thinking
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
Team Leader
Customer Service Supervisor Job In Virginia
Established in 1919 and traded on the NYSE, Standard Motor Products, Inc., (SMP) is a leading independent manufacturer, distributor, and marketer of replacement parts for motor vehicles in the automotive aftermarket industry, with a complementary focus on heavy duty, industrial equipment and original equipment markets.
We are organized into two operating segments. Each segment focuses on providing our customers with full-line coverage of its products, and a full suite of complementary services that are tailored to our customers' business needs and driving end-user demand for our products. Our Engine Management Segment manufactures and distributes a full line of critical components for the ignition, electrical, emissions, fuel and safety-related systems of motor vehicles. Our Temperature Control Segment manufactures and distributes a full line of critical components for the temperature control (air conditioning and heating) systems, engine cooling systems, power window accessories and windshield washer systems of motor vehicles.
We sell our products primarily to automotive aftermarket retailers, program distribution groups, warehouse distributors, original equipment manufacturers and original equipment service part operations in the United States, Canada, Europe, Asia, Mexico and other Latin American countries.
We employ approximately 4,300 people in North America, Europe and Asia.
Overall Scope
Team Leaders are responsible for assisting department Supervisors with leading Distribution Center production employees through the daily duties of the respective area of operation. They help resolve issues and motivate employees to safely produce quality products in a timely manner.
Minimum Requirements
High school diploma or GED plus related experience; Associates degree in a business or technical field, preferred
Minimum of 2 years of leadership experience
Knowledge of AS400 (JD Edwards, preferred) and WMS systems
Demonstrated ability to formulate solutions and resolve issues in a timely manner
Ability to interact across departments and employee levels
Ability to react to change productively and handle other tasks, as required
Experience in a distribution environment
Excellent verbal and written communication skills
Ability to perform basic mathematical functions, including addition, subtraction, multiplication
Proficient in MS Office; including Outlook
Responsibilities And Duties
Implements the instructions of the supervisor; assigns work to employees.
Assists in problem-solving within the department.
Assists in training new employees in the department.
Provides feedback to the supervisor of employee progress, efficiency, and problems encountered.
Observes, implements, and ensures compliance with all site and department safety rules.
Relays to the supervisor the suggestions and ideas of the employees in the department.
Sets the example for fellow employees; leads by both performance and attitude.
Supports maintaining cleanliness within the department.
Promotes and sustains good employee morale within the department.
Collaborates with supervisor if disciplinary action is warranted, but does not personally administer the discipline.
Performs other departmental duties as assigned.
Ergonomic Focus
Walking, standing, and sitting during shift.
Ability to look up, stoop, and use ladders to reach height.
Ability to lift 10-40 lbs from ground level to waist high.
Ability to type and use computer and telephone equipment
Standard Motor Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now