Customer Service Supervisor Jobs in Keizer, OR

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Client Relationship Consultant
Banner Bank 4.7
Customer Service Supervisor Job 37 miles from Keizer
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Client Relationship Consultant you will provide exceptional client service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Banker transactions, cross-sell Bank products and services, take applications for and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts. You'll also present tailored solutions that meet the client's specific financial needs or refer clients to other lines of business as appropriate. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Client Relationship Consultant you will provide exceptional client service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Banker transactions, cross-sell Bank products and services, take applications for and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts. You'll also present tailored solutions that meet the client's specific financial needs or refer clients to other lines of business as appropriate. Client Relationship Consultant Requirements 1 or more years of Client Relationship Consultant experience or similar experience required NMLS registration or ability to obtain required A passion for providing superior client service Ability to analyze client needs and make appropriate recommendations based on financial data Effective communication and advisory ability Our Process Complete a simple application and answer a few questions Take a quick assessment that gives us a little more insight on your work style Have a phone interview with the manager or recruiter Have an on-site interview with the manager and another key member or two of the team Get an offer if it's the right fit for you and Banner Start working after a background check and kick-off an amazing career Compensation & Benefits Targeted starting hourly range (based on experience): $19.56 - $27.39/hr Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits | Banner Bank In this role you'll have an opportunity to: Provides an exceptional client experience while engaging in a broad range of sales and service activities at branch locations. Processes a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately. Consults with clients on bank products and services to attract, expand, and retain client relationships. Applies need-based sales techniques to build client awareness of bank products and services that will enhance the client relationship with the bank. Recognizes and facilitates referral opportunities to other business lines (including Commercial Lending, Treasury Management, Mortgage Lending and Investment Services.) Communicates proactively with current and prospective clients to educate, ensure understanding, resolve issues, develop and maintain client loyalty and solicit client feedback to improve bank performance. Holds client appointments scheduled by clients and/or branch team as well as walk-in appointments to identify and meet client needs. Opens new accounts, verifies and processes changes to existing accounts, responds to inquiries, and resolves related account problems to ensure client satisfaction. Responsible for complying with policies, procedures, security requirements, and government regulations. Assists in branch lending processes, educates clients regarding lending options, completes thorough loan applications and documentation. Education & Certifications High school diploma or equivalent An equivalent combination of education and experience may be considered Experience 1 or more years of teller/banker or related sales experience with established goals required NMLS registration or ability to obtain required Ability to analyze client needs and make appropriate recommendations based on financial data Knowledge, Skills and Abilities Basic knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Ability to analyze client credit data and other related financial information to identify client needs and recommend solutions. Possess effective selling, cross selling and referral skills. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Strong ability to multi-task; Able to be flexible and react swiftly to client or branch needs and adjusting priorities. Ability to effectively use computer software including Microsoft Outlook, Word, and related business and communication tools. Compensation & Benefits Targeted starting compensation range is based on location and experience: $18 - $25.20/hour Incentive and commission compensation may be awarded for eligible roles Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays 401k (up to 4% match with immediate vesting) Tuition reimbursement up to $5,250 annually (minimum service requirement) Get more information at: Employee Benefits | Banner Bank
$19.6-27.4 hourly 5d ago
Territory Service Manager
Zip Water North America 4.7
Customer Service Supervisor Job 42 miles from Keizer
Role Overview: At Zip Water North America, we are an emerging force in the multi-function tap industry, dedicated to delivering not only high-quality products but also unparalleled service. As we scale, we seek dynamic, hands-on professionals to help us enhance our service operations and exceed customer expectations. Location- needs to be based in / near Seattle, Washington or Portland Oregon and able to travel to customers in both states. Role Overview: There is currently an opportunity to join our team in expanding the Zip brand of products in the Pacific Northwest region. The Territory Service Manager role is responsible for providing hands-on installation and service repairs within the west region (responsible for Washington State, Oregon) as the market is developed and will evolve to be more heavily weighted on product training on installation and service to other service organizations established. This challenging position offers an excellent career path and opportunity to work for a global organization that promotes from within and rewards success. A trade qualification and/or experience in the appliance, coffee machine, Plumbing, and or HVAC repair industries would be highly regarded, full training, including factory training will be provided. This is a fantastic opportunity for any aspiring Technician or Tradesman to establish a career in the water treatment industry with a highly regarded global company, if you are energetic, have good electro-mechanical skills, a commitment to customer satisfaction and technical training skills you will enjoy the opportunity and rewards Zip can offer. Specific Job Function: Territory Development: As the Territory Service Manager, you must understand the objectives within your region to achieve key performance metrics related to installation and Zip care plans. You must work with your Regional Service Manager on the technical training programs for distributors, resellers, and service providers, ensuring they are well-versed in product knowledge and service protocols. Collaborate with your Regional Service Manager, National Service/Training manager and Zip Australia on training materials to ensure alignment with the latest product information and service standards. As a Territory Service manager, you must work to stay proficient on the latest in installations, service visits, and handling warranty service requests. Service and Operational Excellence: Drive Territory growth in optimizing installation and aftercare plans in sales and service for your Territory. As the Territory Service manager, you must stay in tune with all the service platforms in your Territory, and continue to enhance third-party partnerships where needed, to support Zip's growth objectives. Develop strategies for continuous improvement in service delivery and customer satisfaction. Customer Relationship Management: Build and maintain strong relationships with customers, Zip team members, and dealers to ensure compliance, quality, and trust. Utilize Salesforce CRM to track and manage customer interactions, service calls, and performance metrics for Installation, and Zip Care enhancement in your territory. Service Expectations and Standards: A good understanding of your Territory service goals tied to revenue generation, service excellence, and customer satisfaction. As a Territory Service Manager, you must adhere to Zip's uniform and PPE standards, maintaining a professional appearance and presentation. As a Territory service manager, you will be responsible for your truck stock inventory levels, and maintenance of your service vehicle, ensuring they are equipped to meet service demands and comply with Zip's brand requirements. Lead by example as a Territory Service Manager fostering a good culture of continuous learning and improvement. Qualifications: Associates degree or equivalent years of experience. 3 - 5 years' experience in the appliance, coffee machine, Plumbing, and or HVAC industries would be highly regarded. Drinking water treatment or dispensing related industry beneficial. Previous people management experience a must. Ability to travel 5 days a week in a service van. A regionally recognized appliance repair or trade certification such as; Institute of Appliance Service Technicians (io AST) certification, and/or National Appliance Service Technician Certification (NASTeC), and/or a Diploma in Heating, Air Conditioning, and Refrigeration, and/or a certification in Electrical Construction and Maintenance is preferred; Quantifiable field service experience with excellent presentation, communication, customer relationship skills, and classroom instructor or trainer experience and skills. Exceptional planning and time management skills, training facilitator and the ability to work unsupervised. Ability to use Microsoft Office, Word, Excel and to learn other systems such as Salesforce CRM We offer competitive compensation & benefits including: Medical, Dental, Vision, life, 401(k), Paid time off, Additional voluntary benefits Culligan is an Equal Opportunity Employer, to learn more please visit - us.zipwater.com / culligan.com
$78k-112k yearly est. 5d ago
Team Leader
Keller Williams Realty Professionals-Portland 3.8
Customer Service Supervisor Job 42 miles from Keizer
About Us: Keller Williams Realty Professionals is a leader in the Portland real estate industry, known for our commitment to building careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. We empower entrepreneurs to reach their fullest potential through innovative training, support, and a collaborative culture. We offer a unique value proposition with cutting-edge technology, world-class training and education, a collaborative culture, and opportunities for continuous growth. Job Summary: We are seeking a dynamic and driven Team Leader to recruit to and lead Keller Williams Keller Williams Realty Professionals. This person has been a top producer in prior roles and has track recording of influential leadership. The ideal candidate is a growth-minded individual who thrives in an ever-changing industry and is passionate about growth opportunities. The Team Leader will be primarily focused on maintaining aggressive growth in the number of licensed real estate agents within the organization, managing the entire leadership team within the office, and building strong consultative relationships with the top agents in the office. The Team Leader will be excellent at casting a big vision and leading their team towards that vision while managing the achievement of critical milestones along the path to success. The Team Leader will have high capacity in interpersonal relationships and will be an inspirational and effective oral and written communicator. Key Responsibilities: The Team Leader is a senior executive within Keller Williams Realty Professionals, and will be responsible for: Leading strategic initiatives to rapidly recruit high producing and high potential real estate agents to the office, Oversee the hiring, leadership and development of the staff as well as ensure they are properly trained and held accountable to high performance standards, Manage and accelerate the financial performance of the office, paying close attention to, and making necessary adjustments to key financial indicators, to maximize profitability, Provide business development and financial management consulting to top agents with the office, helping them make dramatic growth in their personal production and performance, Promote a strong learning-based environment and ensure that agents have access to top-of-the-line training and educational opportunities, and Maintain a positive, empowering, and inclusive environment that both challenges associates to reach their potential and provides for a caring, people-first, atmosphere. Qualifications: Ability to build powerful relationships and recruit effectively and consistently, Have in-depth, high level, proven growth and leadership capabilities, Experience in a high-growth or start-up environment preferred, Strong verbal leadership and communication skills and social poise, Although a background in real estate sales is preferred, a candidate with an exceptional track record in another endeavor, who also possesses exceptional leadership skills, will also be considered, Proven ability to work in a collaborative team setting as well as drive work individually, and Bachelor's Degree preferred. What We Offer: Competitive compensation and performance-based bonuses. Access to industry-leading training and development programs. A supportive and collaborative team environment. Opportunities for professional growth and advancement within Keller Williams Realty. Join Us: If you are a motivated leader with a passion for helping others succeed, we invite you to apply to be a Team Leader at Keller Williams Realty Professionals. Together, we can achieve great things and make a lasting impact in our community.
$81k-94k yearly est. 1d ago
Immediately Hiring - Customer Service Representative
Chevron 4.8
Customer Service Supervisor Job 37 miles from Keizer
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Expectations: • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. • Maintain neat appearance and good personal hygiene in compliance with CSI image standards. • Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. • Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures • Follow federal law and company standards on carding customers for all age restricted products sold at the stations. • Work professionally with vendors and contractors. • Regular and punctual attendance is expected. • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: • Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. • Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. • Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. • Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. • Actively promote store specials and other marketing programs. • Cross-check price of delivered goods for accuracy. • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) • May perform other duties as assigned by management. Requirement/Qualifications: • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. • Strong attention to detail. • Ability to handle challenging situations professionally and exercise exceptional judgement. • Ability to work both independently and in team settings. • Must possess required up-to-date food handling certificates, as required by law (in specific locations only). • Cooking/Restaurant experience preferred Supervisor Responsibilities: • This position has no supervisory responsibilities Travel: • Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: • Ability to stand and walk for long periods of time on hard and uneven surfaces. • Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. • Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. • Periodic exposure to all outdoor conditions during daylight hours. • Moderate exposure to walk-in coolers and freezers at 34 F or lower. • Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. · Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. · The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: · Full-time & Part-time shifts available · Direct Deposit with competitive weekly pay · Health & Wellness packages available for purchase · Education reimbursement program · Shift Differential Pay for select shifts and job titles · Management Bonus Program · Loyalty Service time Program · Commuter benefit Program Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************. . Compensation Range: $16.50 - $17.50 . If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! This is not all inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
$16.5-17.5 hourly 1d ago
Senior Client Service Associate - Wealth Management
Talentlink Solutions
Customer Service Supervisor Job 42 miles from Keizer
We are a locally owned wealth management firm, with more than $1B in assets and a diverse service offering for our clients. Our CEO has led our firm to become one that is recognized for our unique engagement model. Our top values are integrity and respect, and we look for professionals whose values align with ours. As a firm that maintains long-term relationships, our first client is still a client, and we think that's due to our team and the overall service we provide. As we move into the future of our firm, there is an open role for a Senior Client Service professional. We offer a full benefits package and a hybrid office schedule to our team. You will support our advisors, our clients, and our continued growth, ensuring smooth firm-wide operations centered on client service including client-specific, account-specific, and general business functions. This position is responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching, and resolving client service issues, and preparing required documents. You're an administrative pro who wants to be more and do more. You are organized and able to work independently while thoroughly enjoy being part of a team. You love organizing paper and projects and enjoy filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You take immense pride in your work. You will shield the Advisory Team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships. Essential duties and responsibilities include, but are not limited to the following: Client Service Establishing, building, and maintaining client relationships according to client service matrix and segmentation standards Collaborating in a team environment to deliver a seamless and integrated client experience Assisting clients with inquiries and problem resolution related to their accounts and operational needs Performing administrative functions for family office clients Act as the client point of contact for operational items Educate clients on account services and capabilities Onboard new relationships Attend client meetings Disbursement assistance Client follow up Team Support Transparent communication Maintain team pipeline - tracking, reporting, growing Maintain team calendar Manage team use of client service matrix Assemble and deliver various reports on a weekly, monthly, quarterly, and one-off basis Utilizing CRM for action items, reports. and information Attend all regular team huddles and meetings Provide basic research by pulling reports from various sources (Web, Morningstar, Bloomberg) Advisor Support Assist advisor in all aspects of the client service experience Provide operational and administrative support to Financial Advisors Function as point of contact for clients if Advisor is out of the office Prepare materials for client and prospect presentations Complete trades as assigned by the Advisor Scheduling and calendar maintenance Support community involvement activities Prospecting assistance Financial Planning Support Report running - Income Solver, retirement projections, college funding projections, etc. Engage and support clients through the data collection process Analyze and research information for plan development Organize, review and prepare the data for analysis Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner Qualifications Bachelor's degree highly preferred, or equivalent work experience Minimum of 5 years of progressive client service and operations experience in investment management, financial planning and insurance FINRA licensing (Series 7, 65, 66) highly preferred; or ability to obtain Excellent organizational skills Effective communication and interpersonal skills (written and verbal) Outstanding attention to detail with accuracy and follow through Relationship-oriented, values-focused, and results-driven Self-motivated, enthusiastic, and positive Strong work ethic Experience with Microsoft 365 Experience with Schwab and Pershing platforms is a plus
$35k-54k yearly est. 1d ago
Client Service Associate
Delap LLP
Customer Service Supervisor Job 33 miles from Keizer
Do you want to join a winning team? Delap LLP, one of Oregon's largest locally owned CPA firms regularly recognized as a Top Workplace, delivers innovative and proactive financial and accounting solutions to businesses and high net worth individuals. Delap Wealth Advisory is a rapidly growing fiduciary investment advisory firm delivering clarity and confidence to client decisions. Delap Wealth Advisory was recently named as a top 10 fastest growing firms in America. Opportunity abounds! The Client Service Associate is responsible for new wealth management client onboarding, preparing client reports and for maintaining contact with clients to provide or obtain updated information, schedule meetings with teammates, troubleshoot problems, and proactive communication with the custodian. This team member will regularly be the firm's conduit of our genuine care for the comfort of our clients. Ultimately, the anticipatory service provided by this role delivers a differentiated client experience. Delap Core Values: Engagement - Bring energy, excitement, and positivity to the job. Commit to high levels of quality and client service. Be willing to go above and beyond. Teamwork - Take time to teach, encourage, and support others. Effectively communicate and actively collaborate. Focus on team success. Adaptability - Seek opportunities to learn and continually improve. Request feedback and use it to grow. Adjust to challenges to necessary changes with flexibility. Delap Wealth Advisory Culture: We do only first-class business and only in a first-class way. We take a long view of relationships because we are in the relationship business. We are all different, we recognize that, and we win. We celebrate the good times. We do it for the team and for the client. We play to win and have fun. Duties and Responsibilities: The Client Service Associate can expect to focus on the following areas: New client onboarding facilitator. Proactively communicate with clients and their advisors, verbally and in writing. Frequent custodian communication via phone and email. Deliver anticipatory client service-troubleshoot problems, schedule, and organize meetings; serve as liaison between advisors, custodian and clients as needed. Manage client information-prepare client reports, submit, and follow up on necessary paperwork, project management, and regularly update CRM. Establish new client portals and mobile application setup. Client specific special projects to help deliver more predictable and profitable financial decisions. Qualifications: The Client Service Coordinator position typically requires the following qualifications: Client first attitude. 2-5 years of prior service leadership experience with investment advisory firm or professional service firm. Proficiency in Word, Excel, PowerPoint, Outlook, CRM software [Redtail]. Must be passionate, organized, detail-oriented and able to multitask. Solid written and verbal communication skills. Team player, collaborative, able to work with and through others. Minimum Associate's Degree. Desire/ability to work successfully in a small company environment. Benefits & Compensation The firm offers a competitive compensation and benefit package that includes four weeks of PTO and a phenomenal 401(k)/Profit Sharing Plan. Positive emphasis on health & wellness. Frequent Wellness Challenges. Professional Development - we have an established Coaching program, leadership training to assist employees in finding and cultivating their passion at Delap. EEO Statement: Delap LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$35k-54k yearly est. 2d ago
Catering Services Manager
Holiday Inn Portland-Columbia Riverfront 4.1
Customer Service Supervisor Job 42 miles from Keizer
We are seeking a dynamic and experienced Catering Manager to originate catering bookings through solicitation of new business and rebooking of past business to achieve prescribed goals. Coordinate the success of conference meeting business as assigned. Assist in implementing and administering the pre-planning and actual conference of group business. Ensure that all departments are coordinated to achieve the goal of a successful conference for the guest and the hotel. The ideal candidate will have a strong background in catering sales, is familiar with hospitality, and has exceptional leadership skills to ensure the highest level of customer service and services provided. This role requires a passion for sales and the ability to manage multiple events simultaneously while maintaining quality and efficiency. Essential Functions: Ensure Financial Results are achieved in the Sales/Marketing department. These results include but are not limited to the following: - Originate catering bookings through solicitation of new business and rebooking of past business to achieve established goals - Recommend hotel products and services based on event goals - Upsell hotel offerings to clients where applicable - Meet the individual and team goals and objectives of the catering department - Establish or adhere to credit policy (establish credit, receive deposits and final payments) Ensures Operating Results are achieved in the Sales/Marketing department. These results include but are not limited to the following: - Assist in the coordination of all conference needs and requirements, including meal functions/menus, meeting room arrangements, exhibits, guest housing, and any special requests and responding to customer with appropriate pricing - Coordinate event space assignments against contracted space, confirming agenda. - Work with DOSE on pricing and options for menu requests outside of published menus - Review program file during turn-over process in order to accept the assignment of executing the function - Review meeting room set-ups prior to the start of each function to verify accuracy· Schedule and facilitate pre-conference meetings - Ensure accurate post event information is clearly documented in sales system - Provide welcome upon arrival for event delegates - Connect with the point of contact responsible for booking the group (while members are still in the hotel), and either re-books the group or uncovers their future meeting plans - Responsible for VIP arrivals with appropriate letters, gifts, amenities etc. - Liaison between primary delegates and operations team - Meets established timelines relating to distribution of event details - Ability to multi-task, follow through and re-prioritize well to meet deadlines. - Assists in handling calls for sales office - Office procedures which include but are not limited to: preparing proposals, letters, BEO's, lost business reports, thank-you notes and follow-up - Distributing comprehensive reports upon completion of group - Completion of personal month end reports - Other duties as assigned Positively impacts hotel environment: - Conducts self in a professional manner at all times and adheres to the Holiday Inn Portland-Columbia Riverfront grooming policies - Ability to communicate and develop an effective working relationship with fellow associates, managers, outside representatives - Complies with all policies and procedures set forth by the Holiday Inn Portland-Columbia Riverfront Employee Handbook Qualifications: Position requires a minimum of 3 years hotel sales experience. A college degree is preferred. Other requirements include: Knowledge of restaurant and hotel operations Knowledge of banquet facilities including room sets, audio/visual equipment, room capacities, fire codes, etc. Knowledge of yield management Working knowledge of Windows, Word, Excel Knowledge with Delphi FDC preferred Attention to detail in all areas of responsibility including correspondence, reports and daily organization Effective communicator Excels in a fast paced environment with ability to work well under pressure Ability to work with a minimum of supervision Team player Ability to read and follow both verbal and written instructions
$37k-50k yearly est. 3d ago
Team Lead, CT, Sunnyside, Days, Part-time 36 hours
Kaiser 4.3
Customer Service Supervisor Job 40 miles from Keizer
In addition to providing diagnostic services in a hospital and/or clinic setting, to provide a leadership role responsible for the continuance of daily operations and assist in resolving problems with staff, equipment, and delivery or patient services. To maintain standards of patient care and work quality that promotes team concepts and reflects KPNW mission and philosophy. Essential Responsibilities: Perform all duties of technical position, using knowledge, skills and abilities required for age of patient served. Team Lead duties to include but not limited to: Staff scheduling, TORT requests, Holiday and Vacation Schedules, Quality Control , Timekeeping, Attendance reporting, places service requests for equipment repairs, vendor point of contact regarding Preventative Maintenance (PM) scheduling and repairs. Coordinate daily activities of department to ensure proper work flow and quality of care is met to include scheduling of patients and staff. Quality Assurance Functions. Protocol exam according to established directives. Internal/external problem solving to include patient and staff concerns at first level. Ensure lateral staff communication/coordination with radiologists and other departments. Maintain and order supplies. Assist Manager. Other (as assigned). Participate in on-call or standby schedule as assigned. These percentages are representative for this position in the REGION. Specific percentages may change depending on work location. Basic Qualifications: Experience N/A Education Associates degree in Radiologic Science or related field. High School Diploma or General Education Development (GED) required. License, Certification, Registration Diagnostic Radiologic Technologist License (Oregon) OR Certified Radiologic Technologist (Washington) Computed Tomography Technologist License - Temporary (Oregon) OR American Registry of Radiologic Technologists Certificate - Computed Tomography Basic Life Support within 1 months of hire Radiologic Technologist Certification from American Registry of Radiologic Technologists Additional Requirements: Demonstrates customer-focused service skills. Ability to use and apply excellent communication and interpersonal skills with peers and administration. Performs all functions at a high level of competence without direct supervision. Must comply with Regional protocol for on-site response to call backs (ref. P&P DR012). IV certification will be obtained within 30 days of hire. (Kaiser Permanente). Preferred Qualifications: Minimum three (3) years of work experience in CT. Prior leadership experience in an Imaging department or healthcare related field. Prior CT work experience using helical and/or multi-detector technology. Attendance at CT related continuing education courses. ARRT CT Certification. Organizational skills, time management, prioritization, planning; attention to detail; problem solving, decision making, judgment; technical skills; initiative; communication , interpersonal skills, customer relations, organizational relations. Adaptability; following Policies and Procedures; flexibility; knowledge of cross-sectional anatomy. PrimaryLocation : Oregon,Clackamas,Kaiser Sunnyside Medical Center HoursPerWeek : 36 Shift : Day Workdays : Sat, Sun, Mon WorkingHoursStart : 08:00 AM WorkingHoursEnd : 08:30 PM Job Schedule : Part-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : W08|UFCW|Local 555 Job Level : Individual Contributor Job Category : Imaging & Radiology Department : Sunnyside Medical Center - Cat Scan - 1001 Travel : No Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
$34k-66k yearly est. 8d ago
Construction Customer Service Manager
LGI Homes, Inc. 4.2
Customer Service Supervisor Job 42 miles from Keizer
**On-site** Construction Full time Portland, Oregon, United States **Description** LGI Homes is seeking a Construction Customer Service Manager in the Portland area. As one of the World's Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking professionals who are self-motivated and eager to dive in to the LGI Homes systems and culture. The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes' closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers. The Customer Service Manager will conduct construction training and homeowner orientations as needed. **Requirements** Two years of experience in a construction environment is preferred for this role. The Customer Service Manager must have a customer-oriented attitude with exceptional communication and organizational skills. The Customer Service Manager must be a team player with the aptitude for multi-tasking, meeting deadlines, and building relationships with team members, vendors, and customers. A valid driver's license is required. **Benefits** In addition to a competitive compensation package, this position offers comprehensive training and exceptional benefits which include: medical, dental, vision, 401(k) with 4% match, an employee stock purchase plan and a new home discount. We also boast a rich company culture focused on training, goals, and recognition.
$46k-63k yearly est. 26d ago
Customs Consultant
Tradewin
Customer Service Supervisor Job 42 miles from Keizer
* Full-time ** Tradewin is a leading international trade compliance consulting firm. We provide consultation and services that help companies become compliant with import and export laws and regulations. We also help clients find and implement opportunities to reduce costs, improve cycle times, minimize customs duties and enhance the visibility and security of their supply chains. The complex issues that international companies need to address both before and after cargo physically moves are our specialty. Our employees provide key services including HTS classification, duty drawback, reconciliation, import and export compliance assessment, duty recovery and minimization, and C-TPAT/supply chain security program implementation. In short, we help our clients achieve faster, safer, and more cost-effective trade. **Job Description** Most positions require a standard 8 AM - 5 PM schedule; however, there are opportunities to provide weekend and holiday coverage for specific functions with compensation incentives for working non-standard hours. This is an in office position. A Trade Analyst / Consultant can fulfill a variety of functions within our group, including: · Rendering Harmonized Tariff Schedule classifications for imported product · Schedule B classification of exported products · Researching and interpreting Customs rulings for HTS classification determination · Effectively use reference sources, such as the HTSUS schedule and Explanatory Notes · Communicating with domestic and international clients' offices · Building, and maintaining strong internal and external relationships · Other trade related activities as assigned **Qualifications** * Associate degree or bachelor's degree preferred * Demonstrated customer service skills and proven interpersonal skills * Interest in obtaining a Brokerage License, if not already held. * Competent PC skills, including all Microsoft Office applications. The applicant MUST be comfortable reviewing, analyzing, and manipulating data in excel. Power BI, MS Access, or SharePoint experience desired. * Excellent verbal and written communication skills, with a strong ability to logically document and explain processes * Investigative and problem-solving skills **Additional Information** **Key Responsibilities:** * Build and maintain relationships with clients through proactive email and verbal communications * Research, Compile and prepare regulatory document(s) as required by US Customs and Border Protection to support the Reconciliation and Post Entry filing processes using Excel, Word, Acrobat. * Use of ACE data, including working directly in ACE to run, create, or review reports, or as may be provided by clients. * Attend required training sessions to learn more about potential regulatory changes that affect daily tasks * Attend required training sessions to learn about Tradewin processes, procedures, systems, and record keeping requirements * Prepare Post Entry submissions including, Post Summary Corrections, Protests, Prior Disclosures, Reconciliations, as may be assigned * Independently research, analyze and interpret complex procedures or regulations and write technically relevant correspondence and procedural documents that will have internal and/or external audience. * Conducting spreadsheet analysis to validate duty and fees calculations * Team collaboration and brainstorming to enhance client experience and suggest efficiencies. Expeditors offers excellent benefits * Paid Vacation, Holiday, Sick Time * Health Plan: Medical, Prescription Drug, Dental and Vision * Life and Long Term Disability Insurance * 401(k) Retirement Savings Plan (US only) * Employee Stock Purchase Plan * Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines. **Job Location** Customs Consultant * 2508 N Marine Dr, Portland, OR 97217, USA * Full-time
$55k-91k yearly est. 26d ago
Supervisor, Customer Service Management
Cardinal Health 4.4
Customer Service Supervisor Job 5 miles from Keizer
**What the Operations Supervisor, Access & Patient Support contributes to Cardinal Health** The Operations Supervisor is responsible day to day front line team operations within the Access & Patient Support department. Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. **What is expected of you and others at this level** + Coordinates and supervises the daily activities of operations, or business support staff + Administers and executes policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact on work unit operations and customers + Frequently interacts with subordinates, customers and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Effective communication and collaboration with client + Learn all areas of the program and shares subject matter expertise + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations **Responsibilities in this role** + Supervises Access Patient Support staff that are performing customer services and enrollment activities as well as reimbursement staff performing benefit investigations for pharmacy and medical benefit coverage + Overseeing the staffing schedule to meet the requirements as outlined by client contracts and company policy and procedures to include standard operating policies and work instructions. + Directly supervises employees in the Access Patient Support Center in accordance with the organization's policies and applicable laws + Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems, and attend client meetings as necessary + Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors + Applies expertise to solve standard and non-standard problems within own area + Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts + Provides direction in discussing and creating development plans + Provides input into succession planning process for own work area + Aligns individual goals for self and others with work area/functional goals + Builds confidence and respect of others through a positive and energizing style + Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles + Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area + Identifies specific opportunities for long-term change within own work team or product/service + Builds customer relationships, interprets customer needs and assesses their business requirements + Leverages customer knowledge to develop alternative solutions and shares key learnings with others + Resolves day-to-day or routine problems using defined processes + Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence + Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success + Effectively listens to and explains difficult issues to reach shared understanding and build alignment + Passionate about developing oneself and others + Effective communication skills + Adaptable and flexible + Self-Motivated and dependable + Critical and creative thinking + Organized, Punctual, and efficient **Qualifications** + Bachelor's degree or equivalent work experience preferred + 3-5 years experience in the Healthcare field preferred + Strong leadership skills + Ability to create and clearly communicate strategic and tactical plans leading to an efficient and effective operation + Advanced knowledge of healthcare reimbursement preferred + Experience with Microsoft Office products including Word, PowerPoint, Teams, Outlook, and Excel + Excellent observation skills to easily identify trends and problems while providing solutions + Superior written & verbal communication skills + Required to effectively present information in a one-on-one and small group situations to customers, clients, and other employees + Ability to effectively mediate situations in which parties are in disagreement and facilitate a positive outcome. Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Thrive in a competitive and dynamic team environment + Experience in phone based customer service preferred **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. + This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $65,500 - $93,550 **Bonus eligible:** **No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/06/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
$33k-39k yearly est. 7d ago
Customer Service Supervisor- CCLI (Vancouver, WA)
Sesac Rights Management, Inc. 3.6
Customer Service Supervisor Job 48 miles from Keizer
Christian Copyright Licensing International (CCLI) is seeking a Customer Service Supervisor to join our team in Vancouver, Washington. In this role you will be responsible for working with team management to provide day-to-day support, development, and supervision of Customer Service team. In addition, the Customer Service Supervisor will ensure team understanding of department goals and objectives, and support success by building and maintaining strong relationships, addressing complex customer issues, developing policies and procedures, and building and analyzing metrics. What You Will Be Doing: Assists Manager with development of the department budget, objectives, and goals. Creates and monitors performance indicators and offers ideas for achievement. Establishes and communicates employee performance expectations that support department goals. Increases employee competencies through needs identification, education, training, delegation, and empowerment, with regular feedback. Assesses performance, provides feedback, conducts performance evaluations, and takes corrective action where improvement is needed. Promotes customer retention and growth through relationship management, emphasizing excellence in communication, active and reflective listening, confirming understanding, providing accurate information, identifying needs and recommending appropriate products and services. Supports daily department activities and needs by answering employee questions, handling matters of complexity, taking customer calls, and monitoring employee communications. Maintains a current understanding of company and cross-company products, services, terms and conditions, and applicable copyright laws. Identifies process improvement opportunities and recommends appropriate courses of action. Creates customer-facing templates, articles and communications on company website and in customer emails, ensuring consistency in messaging. Upholds the company's vision and mission, and supervises according to established standards, procedures, and the Employee Handbook. Performs assigned administration duties, including payroll input, scheduling, and staffing. Informs Manager about issues affecting company, department, employee wellness, customer satisfaction, and projects. Promotes cross-company collaboration, shares information, pursues efficiencies, cross-trains staff, and acts as a subject matter expert for projects. Provides customers with first level technical support for customer service applications and online services. Other duties and special projects as assigned. What Makes You Qualified: Bachelor's degree or equivalent experience. 5+ years of experience in customer service and employee supervision. Strong leadership skills and an ability to motivate team members to successfully meet assigned objectives. Excellent written and verbal communications skills; fluency in a second language served by CCLI is preferred but not required. Strong analytical and critical thinking skills with ability to apply sound judgment Strong interpersonal skills with the ability to build strong relationships with team members and customers. Ability to relate professionally to difficult customers. Strong computer skills and demonstrated ability to effectively work with and learn new software systems/technologies; excellent Excel skills and proficient in the use of reporting analysis tools. Ability to solve problems and make thoughtful recommendations based on business understanding. Ability to adjust to varying workloads and assign staff accordingly. Knowledge of copyright law, Christian music and related terminologies. Good working knowledge of church/ministry activities.
$39k-49k yearly est. 30d ago
Customer Service Supervisor- CCLI (Vancouver, WA)
Sesac Music Group (Society of European Stage Authors & Composers
Customer Service Supervisor Job 48 miles from Keizer
Christian Copyright Licensing International (CCLI) is seeking a Customer Service Supervisor to join our team in Vancouver, Washington. In this role you will be responsible for working with team management to provide day-to-day support, development, and supervision of Customer Service team. In addition, the Customer Service Supervisor will ensure team understanding of department goals and objectives, and support success by building and maintaining strong relationships, addressing complex customer issues, developing policies and procedures, and building and analyzing metrics. What You Will Be Doing: * Assists Manager with development of the department budget, objectives, and goals. * Creates and monitors performance indicators and offers ideas for achievement. * Establishes and communicates employee performance expectations that support department goals. * Increases employee competencies through needs identification, education, training, delegation, and empowerment, with regular feedback. * Assesses performance, provides feedback, conducts performance evaluations, and takes corrective action where improvement is needed. * Promotes customer retention and growth through relationship management, emphasizing excellence in communication, active and reflective listening, confirming understanding, providing accurate information, identifying needs and recommending appropriate products and services. * Supports daily department activities and needs by answering employee questions, handling matters of complexity, taking customer calls, and monitoring employee communications. * Maintains a current understanding of company and cross-company products, services, terms and conditions, and applicable copyright laws. * Identifies process improvement opportunities and recommends appropriate courses of action. * Creates customer-facing templates, articles and communications on company website and in customer emails, ensuring consistency in messaging. * Upholds the company's vision and mission, and supervises according to established standards, procedures, and the Employee Handbook. * Performs assigned administration duties, including payroll input, scheduling, and staffing. * Informs Manager about issues affecting company, department, employee wellness, customer satisfaction, and projects. * Promotes cross-company collaboration, shares information, pursues efficiencies, cross-trains staff, and acts as a subject matter expert for projects. * Provides customers with first level technical support for customer service applications and online services. * Other duties and special projects as assigned. What Makes You Qualified: * Bachelor's degree or equivalent experience. * 5+ years of experience in customer service and employee supervision. * Strong leadership skills and an ability to motivate team members to successfully meet assigned objectives. * Excellent written and verbal communications skills; fluency in a second language served by CCLI is preferred but not required. Strong analytical and critical thinking skills with ability to apply sound judgment * Strong interpersonal skills with the ability to build strong relationships with team members and customers. * Ability to relate professionally to difficult customers. * Strong computer skills and demonstrated ability to effectively work with and learn new software systems/technologies; excellent Excel skills and proficient in the use of reporting analysis tools. * Ability to solve problems and make thoughtful recommendations based on business understanding. * Ability to adjust to varying workloads and assign staff accordingly. * Knowledge of copyright law, Christian music and related terminologies helpful. This is currently a hybrid role that will require you to commute to our Vancouver, Washington office a minimum of three days a week.
$39k-52k yearly est. 30d ago
Associate Customer Service Representative
3304 Home Health Wa Spokane
Customer Service Supervisor Job 42 miles from Keizer
The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year Customer service experience; Preferred Qualifications: Associate's Degree or Bachelor's Degree Upon hire: Medical Terminology and Medical Coding certification 2 years Customer service experience; 1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
$30k-39k yearly est. 19d ago
Services Experience Supervisor
Best Buy 4.6
Customer Service Supervisor Job 42 miles from Keizer
As the Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for both electronic devices (computer and mobile phone repair) and AutoTech (car installations). You will support between one and three stores in a micro-market. In partnership with their General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do Ensure employees are deployed to efficiently to deliver great customer experiences Provide work direction, ongoing training, career development and performance management to your employees Manage key metrics and results, including customer satisfaction, turn time, productivity and revenue metrics. Identify opportunities to improve performance Perform in-store leadership duties as needed, including opening, closing, cash management and manager on duty tasks Basic qualifications 1 year of leadership or supervisory experience 1 year of experience in services, customer service or related field Preferred qualifications 1 year of retail experience Previous P&L ownership including expense/labor management forecasting Experience driving key business performance indicators such as revenue and operating income) Experience analyzing business results Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
$88k-114k yearly est. 3d ago
Customer Service Manager
Iicrc 3.3
Customer Service Supervisor Job 42 miles from Keizer
Customer Service Manager Portland **Benefits:** * Bonus based on performance * Company car * Competitive salary * Free uniforms * Opportunity for advancement * Paid time off * Vision insurance * 401(k) matching * Company parties * Dental insurance * Health insurance * Training & development Customer Service Manager Job Summary The customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the customer. In this role, you will schedule Production Technicians, resolve emergency issues, provide training for new employees, and handle service issues beyond Production Technicians capability. You will also be required to meet all customer and company expectations. Customer Service Manager Duties and Responsibilities * Recruit, hire and train new production technicians * Generate sales from production technicians to up-sell and cross-sell * Research strategies to further improve the customer experience * Schedule calendar for production technicians * Distribute work * Develop standards and procedures * Document customer service discussions and actions * Maintain accurate records and files of documentation * Provide sales goals and encouragement to achieve goals * Manage budget and expenses * Set and maintain all customer service procedures and policies * Record, organize, and file customer interactions and profile/account changes * Provide resources for quality customer service * Implement customer service strategies to improve quality of service * Address and resolve team and customer conflicts * Anticipate and resolve customer service issues * Maintain a professional workspace and workflow * Evaluate production technicians performance Customer Service Manager Requirements and Qualifications * Excellent customer care and focus; ability to assess customers' needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience * Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner * Able to multitask, prioritize, and manage time efficiently * Encouraging to team and staff; able to mentor and lead * Excellent verbal and written communication skills * Self-motivated and self-directed * Comfortable in both a leadership and team-player role * Creative problem solver who thrives when presented with a challenge * Focused on customer service * High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred * Previous experience in customer support, client services, sales, or a related field * Excellent at communicating over the phone and handling phone systems * Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts. * Able to concentrate on multiple problems at once * Excellent time management and prioritization skills * Ability to answer phone, listen actively, relay information, and type basic information simultaneously * Customer-focused for a positive customer experience and resolution Compensation: $20.00 - $25.00 per hour **Picture yourself here fulfilling your potential.** At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. *All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.* The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences. **Privacy Preference Center** ** Manage Consent Preferences** Always Active
25d ago
Customer Service Manager
Servprosouthwestportland
Customer Service Supervisor Job 42 miles from Keizer
Customer Service Manager Portland **Benefits:** * Bonus based on performance * Company car * Competitive salary * Free uniforms * Opportunity for advancement * Paid time off * Vision insurance * 401(k) matching * Company parties * Dental insurance * Health insurance * Training & development Customer Service Manager Job Summary The customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the customer. In this role, you will schedule Production Technicians, resolve emergency issues, provide training for new employees, and handle service issues beyond Production Technicians capability. You will also be required to meet all customer and company expectations. Customer Service Manager Duties and Responsibilities * Recruit, hire and train new production technicians * Generate sales from production technicians to up-sell and cross-sell * Research strategies to further improve the customer experience * Schedule calendar for production technicians * Distribute work * Develop standards and procedures * Document customer service discussions and actions * Maintain accurate records and files of documentation * Provide sales goals and encouragement to achieve goals * Manage budget and expenses * Set and maintain all customer service procedures and policies * Record, organize, and file customer interactions and profile/account changes * Provide resources for quality customer service * Implement customer service strategies to improve quality of service * Address and resolve team and customer conflicts * Anticipate and resolve customer service issues * Maintain a professional workspace and workflow * Evaluate production technicians performance Customer Service Manager Requirements and Qualifications * Excellent customer care and focus; ability to assess customers' needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience * Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner * Able to multitask, prioritize, and manage time efficiently * Encouraging to team and staff; able to mentor and lead * Excellent verbal and written communication skills * Self-motivated and self-directed * Comfortable in both a leadership and team-player role * Creative problem solver who thrives when presented with a challenge * Focused on customer service * High school degree or equivalent; Bachelor's degree in business administration, business, or related field preferred * Previous experience in customer support, client services, sales, or a related field * Excellent at communicating over the phone and handling phone systems * Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts. * Able to concentrate on multiple problems at once * Excellent time management and prioritization skills * Ability to answer phone, listen actively, relay information, and type basic information simultaneously * Customer-focused for a positive customer experience and resolution Compensation: $20.00 - $25.00 per hour **Picture yourself here fulfilling your potential.** At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you. *All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.* The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences. **Privacy Preference Center** ** Manage Consent Preferences** Always Active
25d ago
Human Services Supervisor 2
Department of Human Services 4.5
Customer Service Supervisor Job 42 miles from Keizer
Application Deadline: 01/06/2025 Agency: Department of Human Services Salary Range: $5,785 - $8,955 Employee Human Services Supervisor 2 Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. NOTE: A cover letter is required. If you do not provide a cover letter, your application will be declined. Opportunity awaits! Do you have experience of the principles and practices of management, including planning, organizing, motivating, and decision making? If you're looking for a new career, want to make a difference in people's lives and have a strong desire to help others, the position below may be for you. If interested, apply today! Self-Sufficiency Programs Mission: To provide a safety net, family stability and a connection to careers that guide Oregonians out of poverty. ODHS Self Sufficiency and OEP provide food benefits (SNAP), cash for families (TANF), medical, refugee services, and domestic violence services. The goal of Self-Sufficiency and OEP Program is to help families address barriers and gain skills and access to employment opportunities to become self-sufficient. Summary of Duties As an Operations Manager, you will: Provide leadership and perform administrative functions to carry out objectives and goals of the department, and to implement the department's vision using local community resources and department staff and programs. The Operation Manager is responsible for management of support staff and Family Coaches. Assigning work procedures consistent with the department's policies, recommending revisions to department policies and procedures, establishing work schedules, and monitoring work performed by office staff to meet agreed upon goals, objectives and targets. In collaboration with VEC management partners, the position helps design, implement, evaluate, and modify programs and services legislated by federal, state, and local governments. The position actively seeks to achieve the ODHS goals of integrity, stewardship, responsibility, respect, service equity, innovation, and professionalism. The position assures that program delivery performance of the work team complies with department expectations, objectives, laws, rules, regulations, and case management practices. Recommend revisions to policies and procedures, establish work schedules, establish clear expectations, and monitor staff work performance. Encourage and model innovation and continuous learning. Work in partnership with the community to develop and create services to meet the needs of families and individuals unique to the community. Ensure all grievances and concerns, community complaints and fraud allegations are responded to in a timely manner. The position anticipates agency needs and direction and communicates that vision to staff and the community so that effective change can occur when needed. The position actively seeks to provide culturally appropriate services where individuals are treated respectfully, compassionately, and effectively in a manner that recognizes, affirms, and values the worth of children, individuals, families, and communities, protecting and preserving the dignity of each. This includes culture, language, national origin, class, race, age ethnic background, disability, stage of development, religion, gender, sexual orientation, and other differences/diversity factors. Minimum Qualifications Four Years of lead work, supervision, or progressively related experience; OR One year of related experience and a bachelor's degree in a related field; AND A cover letter explaining how you meet the minimum experience requirement. Candidates must clearly demonstrate meeting the minimum qualifications (What you need to qualify) in their submitted resume or application. This is best done by submitting a complete (long version) resume and/or application with all work experience, including all job duties, education, and relevant volunteer work. Essential Attributes We are looking for candidates with: 1. Leadership in Change management 2. Clarity and effectiveness in communication 3.Commitment to diversity, equity and inclusion 4. Ability to identify and address training needs. Experience creating and maintaining written documentation of the activities concerning individual employees overseen by supervisor 5. Strategic thinking and alignment with agency goals. 6. Initiative and effectiveness in partnership and development Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. If you do not provide a cover letter, your application will be declined. Working Conditions Traditional office environment. Daily phone contact with customers, including angry, upset, or individuals dealing with emotional stress, financial stress, or substance abuse issues. High stress environment due to a high-volume workload with short time frames. Irregular work hours with some evening and weekend work are expected (i.e. work a professional workweek). Requires a valid driver's license or other acceptable method of transportation for routine travel. Most travel will be local, but may include travel across the state, often to Salem. May involve occasional overnight stay away from local area. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans' preference: Veterans' preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application. General Information This is a permanent, full-time position and is a Managment Service, Supervisory position and is not represented by a union. This recruitment may be used to fill future vacancies in the same classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Brent Lawrence. If you contact the recruiter, please include the job requisition number. Email: ******************************
$5.8k-9k monthly 12d ago
Associate Customer Service Representative
Providence Health & Services 4.2
Customer Service Supervisor Job 42 miles from Keizer
ReqID: 323819 Job Category: Customer Service Shift: Day Schedule: Full time The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. **Required Qualifications:** * 1 year Customer service experience; **Preferred Qualifications:** * Associate's Degree or Bachelor's Degree * Upon hire: Medical Terminology and Medical Coding certification * 2 years Customer service experience; * 1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing. Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. **About Providence** At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. **About the Team** Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint. HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Pay Range: $18.25 - $27.90 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. **Required Qualifications:** * 1 year Customer service experience; **Preferred Qualifications:** * Associate's Degree or Bachelor's Degree * Upon hire: Medical Terminology and Medical Coding certification * 2 years Customer service experience; * 1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing. Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. **About Providence** At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hosp
26d ago
Customer Service Manager Needed in Beaverton Join Us
Webmall.Us
Customer Service Supervisor Job 35 miles from Keizer
**USD4150.00** **Customer Service Manager Needed in Beaverton Join Us** Offered by: Ad ID: **Contact** Press to display the phone number ************** **Post this ad on** **Description** Our growing company is looking for a dedicated Customer Service Manager in Beaverton to lead our customer support team. You will ensure our team meets performance targets while providing the highest level of service. Prior experience in a customer service management role is preferred. Salary: $4,150.00. Get in touch with Hazel at ************** for more information! **Note** While using our platform to contact advertisers, we encourage you to exercise caution and prudence. It's important to note that the platform does not guarantee or control user behavior. When interacting with advertisers, we advise you to: - Verify the details provided in the ad before making any commitments. - Be wary of any requests for personal or financial information and avoid sharing sensitive details unless necessary. - Meet in a safe and public place if arranging in-person meetings. - Trust your instincts and report any suspicious activity immediately. Your safety and security are important to us. By remaining vigilant and exercising good judgment, you can help ensure a positive experience for yourself and other members of our community. **Safe Trading** Experience peace of mind with - where trust meets seamless transactions!
$4.2k monthly 26d ago

Learn More About Customer Service Supervisor Jobs

How much does a Customer Service Supervisor earn in Keizer, OR?

The average customer service supervisor in Keizer, OR earns between $26,000 and $43,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average Customer Service Supervisor Salary In Keizer, OR

$33,000

$26,00010%

$33,000Median

$43,00090%

What are the biggest employers of Customer Service Supervisors in Keizer, OR?

The biggest employers of Customer Service Supervisors in Keizer, OR are:

Cardinal Health

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Zippia Careers
Office and Administrative Industry
Customer Service Supervisor Jobs
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Keizer, OR
Customer Service Supervisor Keizer, OR Jobs

Customer Service Supervisor Jobs in Keizer, OR

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Customer Service Manager Needed in Beaverton Join Us

Learn More About Customer Service Supervisor Jobs

How much does a Customer Service Supervisor earn in Keizer, OR?

What are the biggest employers of Customer Service Supervisors in Keizer, OR?