Customer service supervisor jobs in Lakewood, CO

Locals Only! In-Person Interview Required! Internal Customer Liaison & AI Solutions Coordinator Denver, CO: 100% Onsite 12-18 + Months $39-40/HR Locals Only! In-Person Interview Required! Act as liaison for internal customers across 5 business units: Customer Ops, Sales & Customer Solutions, Marketing, Spectrum Business, and Digital Sales. Support OIA requests, coach agents on sales and policy adherence, and drive AI adoption to accelerate business needs. Ideal Candidate: Fast-paced, versatile, self-motivated Manages multiple customers/products simultaneously Solves partner problems using existing product suite Strong technical understanding with clear communication for non-technical audiences Confident, charismatic; able to present to VP/EVP/SVP level Work & Projects: Handle intakes/product requests and manage multiple projects Project timelines: 30/60/90 days up to 4-6 months Onboarding: Learn products; shadow CSM's Adapt communication to customer preferences Independent intake ownership by 90 days Desired Skills and Experience Locals Only! In-Person Interview Required! Internal Customer Liaison & AI Solutions Coordinator Denver, CO: 100% Onsite 12-18 + Months $39-40/HR Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

CRM Database Specialist Compensation: $44 - $47/hour Inceed has partnered with a great company to help find a skilled CRM Database Specialist to join their team! Join a dynamic team focused on modernizing technology within an environmental consulting firm. This opportunity offers a collaborative and flexible work environment, perfect for those who thrive in a family-friendly atmosphere. The role is open to enhance CRM systems and support the marketing team in streamlining processes. Key Responsibilities & Duties: Maintain and improve CRM data accuracy and organization Develop best practices for CRM tool usage Coordinate with departments to sync information into Uninet Design and run reports for business development metrics Support marketing team in CRM implementation Required Qualifications & Experience: 5+ years in project management with CRM implementation Experience with Unanet or similar CRM platforms Proven success in managing full lifecycle projects Nice to Have Skills & Experience: Experience in environmental, architectural, or engineering industries Unanet-issued certificate for Administrator Background in application development or systems integration Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: Hybrid work schedule Collaborative and friendly team environment If you are interested in learning more about the CRM Database Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians. We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations. This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels. Responsibilities Essential job functions include, but are not limited to: Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management). Investigate and troubleshoot more complex product issues, escalating critical matters appropriately. Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform. Educate customers on system functionality and guide them toward effective use and self-service resources. Provide follow-up with customers to ensure full resolution and satisfaction. Create and update customer-facing knowledge base articles and internal troubleshooting documentation. Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution. Act as a subject matter resource for junior support team members when needed. Contribute feedback on support processes and tools to enable continuous improvement. Maintain up-to-date product knowledge and participate in training to deepen expertise. Education / Qualification Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred. Experience 3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry. Demonstrated ability to manage complex customer cases from intake through resolution. Experience using support platforms such as Zendesk. Exposure to healthcare workflows and/or EMR/EHR software highly desirable. Technical Competencies Strong troubleshooting and problem-solving capabilities. Familiarity with ticketing and case management systems (Zendesk preferred). Ability to document and report software bugs clearly, including steps to reproduce. Understanding of software applications in a healthcare or clinical environment. Behavioral Competencies Strong organizational and time management skills. Excellent written and verbal communication, with a customer-centric approach. Logical, methodical thinker with disciplined attention to detail. Able to work independently and collaboratively within a team. Adaptable and resilient in a fast-paced, evolving environment. Some off-hours work may be required for deployments and emergency support. We are headquartered in Denver, Colorado, and this role will be based onsite in Denver. If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!

About the Role Were are seeking dedicated Customer Service Representatives to join our Toll Road Call Center team in Broomfield, Colorado. This role involves delivering high-quality customer support in a professional, fast-paced environment while navigating multiple computer systems and handling sensitive information. Schedule Regular Shift: Mon-Thu: 11:00 AM - 8:00 PM Fri: 9:00 AM - 6:00 PM Rotating Saturday once every 4 weeks Training Schedule (First 2 Weeks): Mon-Fri: 8:00 AM - 5:00 PM What We're Looking For An ideal candidate is someone who brings professionalism, strong communication skills, and the ability to maintain composure under pressure. Successful Representatives excel at multitasking, resolving escalated calls, and upholding the standards of both the client and the Firm. Key Qualifications Basic computer skills and ability to move between multiple systems Strong listening and clear communication abilities Ability to compute basic math calculations Capable of handling escalated or difficult calls professionally Resourceful, competitive, and goal-driven mindset Strong work ethic, punctuality, and consistent attendance Ability to stay organized while processing payments and documenting interactions Stress tolerance and ability to maintain a professional demeanor Ability to multitask effectively in a structured environment Team-oriented and dependable

Job Title: Customer Service Representative Industry: Manufacturing / Customer Support Pay: $22-23/hour (Contract-to-Hire) is eligible for Medical, Dental, Vision, 401k About Our Client: Addison Group has partnered with a well-established company in the Frederick area that is seeking a Customer Service Representative to join their growing team. This is an excellent opportunity for someone who is passionate about helping others, enjoys problem-solving, and is looking for long-term career growth in a supportive and collaborative environment. Job Description: This role is responsible for providing front-line support to customers, technicians, and dealers via phone and email. The ideal candidate will handle inquiries related to product information, order status, and troubleshooting assistance while maintaining a high level of professionalism and accuracy. Key Responsibilities: Respond promptly to incoming calls and emails, assisting with general product questions and technical inquiries Process parts and product orders and update customer information in the CRM system Troubleshoot and resolve basic product issues or escalate complex cases as needed Maintain organized records of communications and follow up to ensure resolution Collaborate with team members to enhance customer satisfaction and reduce queue times Stay informed on company products and procedures to deliver accurate information Qualifications: Prior experience in a customer service or call center environment preferred Excellent written and verbal communication skills Strong multitasking ability and comfort navigating multiple systems Positive, professional attitude with a commitment to providing exceptional service Additional Details: Schedule: Monday-Friday, 7:30 AM-4:30 PM (option to start earlier at 7:00 AM) Work Setting: 100% Onsite Type: Contract-to-Hire Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Team Lead BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte's Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant™ for Recurring Billing Applications, and being recognized as the Leader in Forrester Research's “The Forrester Wave™: SaaS Recurring Billing Solutions.” To learn more about us, visit billingplatform.com. Description The Team Lead role is a hybrid role that blends team management with hands-on technical contributions to drive our engineering initiatives forward. This person will work closely with engineers and cross-functional PMs to manage sprints, define problem spaces, and ensure seamless coordination across teams. The ideal candidate is both technically proficient and highly organized, with a strong ability to communicate and collaborate. This role is hybrid, with 2-3 in-office days per week (Englewood, Colorado). Responsibilities Lead and mentor a team of skilled developers to ensure timely and high-quality feature delivery. Partner directly with Product Managers to refine user stories and manage sprint deliverables. Oversee design, implementation, code reviews, and maintenance of owned features. Triage and escalate issues identified by the Support team to ensure swift resolution. Take full ownership of the end-to-end release process of solutions. Facilitate and actively participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.). Assist in recruiting, interviewing, and hiring for your team. Qualifications: Proven leadership and project management experience in dynamic, fast-paced software development environments. Hands-on experience with Oracle and Database architecture is required. Solid understanding of agile development methodologies. Strong people management and team-building skills. Technical background with the ability to guide and support development work effectively. Bonus Points If You Have: Experience collaborating with distributed teams. Familiarity with CI/CD pipelines and DevOps practices. Benefits Be part of one of the fastest-growing companies in the United States Receive competitive compensation that includes a robust benefits package-medical, dental, vision, LTD STD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers Medical insurance coverage is effective on the first day of employment 401(k) match that is 100% immediately vested Discretionary and charitable time off program The base salary range for this position is $145,000 - $155,000 per year based on job-related knowledge, skills, experience, and market location. This position is a bonus eligible. Salary information is provided in accordance with U.S. pay transparency laws. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives

This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: • Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. • Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. • Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. • Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. • Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: • Experience with Customer Relationship Management Software preferred. • Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: •Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job •Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture •Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions •Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $70,000 - $80,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: January 22, 2025

Job Description The Customer Service Manager will communicate and develop a business relationship with the customer's management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer's management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer's recommendations and government regulations Present “Welcome to the Family” presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to “no pass on” policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate's degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer's management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver's license Passport/proper travel documents required Additional Desired Qualifications: Pilot's license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor's degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Respond to audit and non-compliance issues in a timely and consistent manner · Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction · Ensure work activities achieve the volume expected and meet quality requirements daily · Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary WHO YOU ARE You possess … · Previous leadership experience · A desire to train and motivate your team - you will lead by example · The understanding the needs of your team members, adapt and adjust to meet those needs · The ability to build rapport with your team, stay involved with your team and help them meet their goals · The ability to create processes to help your team meet their goals, in turn you then meet your goals · Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD · The ability to oversee all processes Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned Qualifications · High School Diploma or equivalent preferred - Bachelor's Degree preferred · Previous leadership experience · Strong verbal and written communication skills required · Ability to excel in a high-impact position within a fast-paced, deadline driven environment · Must be proficient in Microsoft software products · Previous experience with property management, construction, and property insurance a plus · Experience in working with P&L preferred · Basic understanding of local laws and ordinances regarding property condition is ideal · Previous mortgage servicing and/or property preservation experience preferred · Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD · Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training We can recommend jobs specifically for you! Click here to get started.

This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: * Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. * Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. * Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. * Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. * Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: * Experience with Customer Relationship Management Software preferred. * Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: * Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job * Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture * Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions * Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $70,000 - $80,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. * Competitive Medical, Dental, and Vision benefits * Retirement plans with optimal company match * Annual bonus/merit opportunity * Educational Assistance * Mental Health support program * M.O.R.E. Events offered in-person and virtually * Mentorship program * Employee Resource Groups * Community Engagement * Diversity, Equity, and Inclusion * Parenting * Remote * Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. * As measured by transactions sides Application Deadline: January 22, 2025

Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company Experience managing people, departments and/or whole stores Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management Knowledge of employment law, interview techniques, and general retail hiring practices A Bachelor's Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others Excellent communication, interpersonal, leadership, and organizational skills' the ability to acquire and keep the confidence of associates, customers, and management alike Experience managing an effective community relations program Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware) Pay Range: $63,000 - $97,450 Please note: If you do not meet these qualifications, and you are interested in pursuing a career with Giant Food, please apply for other store level positions at ************************************ by clicking "Stores" Why Work at Giant? At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people. Giant's thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job. We proudly host Business Resource Groups ( BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities. Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes. We'd love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor - because, after all, our people truly make us Giant.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Sunshine Behavioral Health is seeking a Customer Service Manager at our Cherry Creek office in Denver, Colorado. Our mission is to provide the highest quality substance abuse treatment services and deliver them with passion, integrity, and company spirit. Through our programs, individuals receive the tools to overcome their alcohol/drug dependencies and learn to manage co-occurring disorders. The Customer Service Manager will be responsible for hiring, supervising, coaching and developing the call center team, which is the first point of contact for prospective clients. Focused on ensuring clients smooth transition into our programs. Responsibilities: Maintain and continue to develop highly engaged team through principals of servant leadership and other methods. Conducting one-on-one coaching sessions with Customer Service Reps Administrative supervisory tasks (e.g., timecards, scheduling, PTO approval, personnel actions) Complete and deliver performance reviews in addition to providing ongoing feedback and development Implements training to ensure staff is updated on service offerings, standard customer response procedures, facility policy updates and procedures. Partner with HR and Director on department staffing, including attrition monitoring, hire CSR reps and coordinate training. Monitor team and individual performance to include metrics (e.g., call time, conversation percentage.) and integrity of customer service-orientated conversations through live call monitoring. Monitor trends related to the customer service department and implement action plans to increase performance. Ensure client safety and satisfaction is the #1 priority above all else. Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses. Able to maintain and improve call center operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, and completing system audits and analyses. Monitor client pipeline and trends to ensure streamlined process Ensure smooth client handoff to the Admissions Coordinator team Prepare Call Center team performance reports for leadership Monitor open leads for prospective clients Execute the recovery of lost clients Decision making by implementing insurance knowledge Meet and exceed budgeted sales quotas Follow qualified leads timeline to admissions coordinators Additional duties and responsibilities as assigned Minimum Requirements: 2 - 3 years of experience leading people in phone sales and/or customer service environment. Demonstrated ability to identify performance gaps and coach to those gaps to increase performance. Clear and concise verbal and written communication skills. Ability to engage employees and create a positive team environment. Ability to stay calm under pressure and during sensitive situations. Ability to maintain confidentiality and understand HIPAA Preferred Qualifications: Management experience 5 years+. Familiarity with and knowledge of insurance, including structure, standards and eligibility. Knowledge of behavioral health and/or healthcare industries Experience with Salesforce or comparable CRM Benefits: PTO, Holiday, & Sick Time Health, Dental, & Vision Insurance Annual Bonuses based on KPI's Company Paid Life Insurance Retirement Plan Colorado Residents: The salary range for this position is $80,000 - $90,000. Compensation is based on multiple factors including experience, education, relevant skills, and competencies. In addition to salary, a comprehensive benefits package including health and dental insurance, 401k, and paid time off are available. Sunshine Behavioral Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. Key Responsibilities: Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle. Establishing Cost Benefit Analysis through required phases of the project. Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues. Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets. During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals. Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology. Responsible for managing all aspects of CE implementations. Basic Qualifications: Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE Proven leader with the ability to assemble, lead, and motivate high performing teams. Proven business facing skills. Solid understanding of financial analysis and planning Ability to multi-task and keep multiple responsibilities moving forward simultaneously. Strong understanding of technology, ability to learn new technologies and applying them. Proven experience in influencing, leading teams and driving change. Preferred Qualifications: Superior verbal and written communication skills Strong stakeholder management skills Strong critical thinking and problem-solving skills. Intermediate to advanced Microsoft Office skills Proficient with MS Project or related tool PMP certification desired At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty. You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark. You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users. The salary range for this position is between $95,000 to $130,000 annually. Qualifications Proven experience in CRM, product marketing, commercial or analytics roles. Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition. Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies. Strong understanding of customer segmentation, value modelling and ROI-based decision making. Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset. Technical fluency of platform integrations is beneficial. Experience managing small teams and collaborating across groups in a large organization. Strong organizational skills and ability to work autonomously. Additional Information Developing the overarching free-to-play strategy using data and insights. Advocating for and implementing a promotional plan. Analyzing performance, player behavior, and campaign results to inform the strategy. Working across teams, including product and development teams, to enhance free-to-play offering. Using commercial acumen to work with providers to negotiate for and enhance overall offering. Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We are searching for a professional customer service manager who speaks English and Spanish. This position is for a fast paced, high call volume environment for one of our clients. This client handles calls from both business customers and consumers. The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who have worked in various industries during their careers. Management are fun, creative, and focused on quality versus quantity when it comes to customers. Currently, they are focused on innovation in software systems and mobile capabilities.This business has tripled business in the last 3 years with profits up 5 fold. This client works with residential and commercial companies as well as contractors. Our client is a small company with between 40-50 employees and is located in North Denver. This client is ranked in the top 3 in their industry in Colorado and in the top 100 in the United States. Job Description The Customer Service Manager must be able to describe to internal stakeholders, individual contributors and customers how varying systems work together to deliver a service and product. This position also requires someone with strong organizational skills, high accountability for providing superior customer service. The individual must have the ability to develop relationships quickly and to build trust and loyalty among our clients, partners, and supporting internal departments. The Customer Service Team Manager must be able to think and adapt quickly to an ever-changing environment with complicated structures. The ideal candidate has an internal drive that will help them to continually improve our performance in running events for our customers. They will have full accountability to our customers for ensuring successful events. Some days, this Call center receives 100+ phone calls per day and the CSR Manager needs to be VERY hands-on to help answer phone calls and deal with escalated issues. Responsibilities: Provide ongoing leadership in a multi-product Customer Support environment. Staff Management for 4-5 people in CSR team Ensure staff alignment with departmental and company imperatives, expectations, deadlines and procedures. Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution-oriented recommendations. Ensure team members are receiving regular feedback as it relates to performance, expectations and career path through metric tracking. Organizational Support Perform process management by identifying outdated processes and documenting new processes. Assist with managing, communicating and implementing coordinator activities that are impactful to the Customer Services team. Ensure any changes are integrated into daily processes. Identify ways to drive operational efficiencies while continuing to provide a high level of quality customer service to our customers. Refine internal training paths for new and existing employees to ensure comprehensive, consistent, and thorough education is taking place. Ensure customer satisfaction as it relates to all elements supported by Customer Services. Ensure proper quality controls and tests are in place for those items. Handle any escalated customer issues , and ensure internal escalation processes are being adhered to. Assist with monitoring CS Key Performance Indicators to validate department efficiency and effectiveness. Oversee the implementation and maintenance of CS tools Ensure quality case management through Salesforce or other CRM Qualifications Experience Required At least three years of management experience required, with strong preference given to candidates with management experience in customer service Must have at least three years of experience working in a customer service environment Preferred: Bilingual in Spanish Skills Ability to lead and advocate for a team Excellent customer service skills Excellent verbal and written communications skills Ability to learn new, technical concepts and products quickly Ability to build and maintain strong, reliable relationships Strong at problem-solving and attention to details Effective time-management, planning and organizational skills Aptitude to effectively prioritize and complete multiple tasks Capable of working collaboratively with others in a team Ability to think and adapt in an ever-changing environment Proven talent to deliver high-quality, result-based work Education and Experience: Bachelor degree in related field, or equivalent in experience required Additional Information All your information will be kept confidential according to EEO guidelines. Bilingual candidates who are Spanish Speaking are encouraged to apply Location: Denver office-Located in North Denver Shift Hours: 6:30-3:30 or 7:30-4:30 M-F , no after hours or weekend work Benefits: Full time employees receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Company match (3%) on 401K, and more! Our employees also receive Paid Vacation, Holidays, etc. This position requires a drug test, background check, and reliable transportation. Interview Process : 1. Phone Interview with Recruiter and In person meeting Phone Screen with CSR Manager and HR Director 2. In person interview with CSR Manager, HR Director, and Management Team Start Date: Immediate pending clear background check and drug test

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-VB1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $102,000- $142,800 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match Position Summary: As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets. Key Job Responsibilities: * Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. * Develop in-depth knowledge of key customers, competitors, and brokers in the Region. o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI. * Daily Management and Development of the broker network. o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales. * Manage and lead new bread line project for the West for new segment and market. o Will require heavy travel throughout the region as project is deployed. * Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. * Attend food shows, conduct broker training, product cuttings and business reviews. * Manages and negotiates pricing and trade expenditure with customers. * CRM and Trade Management Platforms use. * Additional duties as assigned. Key Job Responsibilities: * Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. * Must possess strong driven self-motivation skills. * Strong presentation skills, excellent verbal and written skills. * Excellent follow-up skills. * Proven track record with growth. Leadership Competencies: * Adapts approach and attitude in real time, according to the changing demands of different situations. * Creates a climate where people are motivated to do their best to help the organization achieve its objectives. * Holds self and others accountable to meet commitments. * Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Education and Work History: * Bachelor's degree in business management and/or Marketing or Sales required. * Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. * Strong sales budget management and financial awareness * Travel required up to 75%. * Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.