Customer service supervisor jobs in Laredo, TX

Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization." The Customer Service Supervisor is responsible for leading the customer service team to align client expectations with operational performance. This role ensures service excellence through proactive collaboration, effective reporting, and resolution of service issues. The Supervisor acts as a liaison between customers and operations, providing data-driven insights, managing escalations, and supporting the development and performance of the customer service team. Essential Job Duties & Responsibilities Customer Engagement & Relationship Management * Serve as the main point of contact for customer service-related inquiries, requests, and escalations. * Build and maintain strong relationships with customers to ensure expectations are met and exceeded. * Address customer requirements, quality concerns, volume spikes, and exception requests, collaborating with internal stakeholders for solutions. Data Reporting & Analysis * Produce, deliver, and interpret regular KPI and operational performance reports using CJ Logistics tools. * Monitor and analyze carrier performance, inbound load quality, consignee performance, and order fulfillment. * Review and assess demand forecasts and labor planning to identify and address variances. Operational Leadership * Assist recruiting, interviewing, and onboarding new team members. * Supervise, train, and support the Customer Service Specialists, fostering a collaborative, high-performing team culture. * Execute staffing plan and resource allocation for the Customer Service team to ensure adequate coverage. * Conduct performance reviews and provide constructive feedback for achieving service excellence and operational objectives. * Collaborate with Operations, Inventory, and Quality teams to resolve service or inventory management issues. * Oversee exception management processes, ensuring customer requests are handled efficiently and accurately. Continuous Improvement & Communication * Identify opportunities for service improvements and process optimization. * Lead regular team meetings to communicate updates, align goals, and share best practices. * Provide timely updates and reporting to both customers and internal leadership. Compliance & Other Duties * Ensure adherence to all company policies, safety standards, and customer requirements. * Participate in training programs to enhance professional development and operational knowledge. * Perform other related job duties as assigned or required. Required Qualifications * Bachelor's Degree in Business, Supply Chain, or a related field is preferred or equivalent relevant experience. * 2+ years of supervisory experience in customer service or operations. * Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access). * Proven ability to analyze data and provide actionable recommendations. * Demonstrated ability to manage performance and lead teams in a fast-paced environment. * Strong interpersonal and communication skills. * Ability to travel as needed. Preferred Qualifications * Experience in warehousing, logistics, or supply chain environments. * Experience with KPI reporting and customer service tools. Physical Requirements This is largely a sedentary role requiring the physical ability to: * Sit for prolonged periods of time at a desk while working on a computer * Use hands and fingers to operate a keyboard, mouse, and telephone * Speak and hear clearly in person, virtually, and over the phone * Occasionally stand, walk, reach, stoop, or lift up to 10 pounds Work Environment This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to: * Varying temperatures, including but not limited to refrigerated or non-climate-controlled areas * Loud noise levels, such as machinery, forklifts, and conveyor systems * Dust, odors, and airborne particles * Concrete flooring and moving mechanical equipment * Frequent exposure to powered industrial vehicles and warehouse traffic The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests. In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled. Location/Remote Eligibility This role may be performed on-site only. This position requires occasional domestic travel to other CJ facilities and may include up to (10/30/50/75%) travel. Schedule Flexible hours may be required to support deadlines or cross-functional collaboration. Reasonable Accommodation: This job description sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. An employee seeking a reasonable accommodation should contact Human Resources. Equal Employment Opportunity: The Company is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of its people to drive change, innovation and growth. The Company prohibits discrimination against applicants and employees on the basis of race, color, religion, sex, gender, age, pregnancy, sexual orientation, marital status, national origin, citizenship status, disability, genetic information, gender identity or expression, covered veteran status or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, transfer, discipline, compensation, benefits, and termination of employment. Violations of this policy must be reported to the Company as stated in the Reporting Discrimination, Harassment and Retaliation Section of the Employee Handbook. Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization."

Job title: Customs Brokerage Specialist DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* We have an outstanding career opportunity for a Customs Operations Specialist in our Laredo, TX facility. In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company! Key Responsibilities: * Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents. * Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance. * Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment * Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary measures to maintain compliance. * Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed. * Risk Management: Identify and assess potential customs compliance risks, and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues. * Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs. Skills and Qualifications: * Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry preferred * Proficiency in all Microsoft Office Products including Word, Excel and PowerPoint * Excellent attention to detail and accuracy * Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues. * Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners. * Ability to work under pressure and meet tight deadlines in a fast-paced environment. * Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Pay Range: $17.45 - $23.26/hr. (Based on Experience) Benefits (All Non-Union Employees) * Compensation: Competitive base salary plus role dependent performance-based incentives. * 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. * Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. * Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. * Vision: Optional coverage for exams, frames, and contacts. * Dental: Optional coverage for preventive, basic, and major services. * Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2 ","title

Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family owned and operated, second generation organization with state of the art facilities and a commitment to see our employees succeed. If this sounds appealing to you, please complete our application to determine your eligibility.

Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!

Job Details Experienced Laredo Dodge Chrysler Jeep - Laredo, TX Full Time High SchoolDescription Laredo DCJR is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now! Responsibilities: Greets and consults with customers to interpret their needs and arrange for appropriate service Serves as the primary point of contact for all automotive service and repair matters Consult with mechanics about necessary repairs and possible alternatives to expensive work Sells additional needed services Sets and manages the expectations for service delivery for both the customers and mechanics Continuously updates customers on repair needs and completion times Verify that the final invoice reconciles with the work performed on the repair order Performs other duties as assigned Benefits: Progressive and Competitive Pay Plan Strong mentorship program to help you gain the experience you need to progress your career Excellent opportunities for growth and internal promotions Ongoing Training and Education Employee Purchase and Service Discounts Paid Vacation Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan Team-oriented, professional and fun work environment Qualifications One year of dealership Service Advisor experience, preferred Must have a proven record of achieving exceptional customer satisfaction Must have a valid driver's license and be in good standing Must exhibit personal and professional integrity Have a desire for a long term career with a growing organization Reynolds and Reynolds experience; preferred Benefits Competitive Pay Employee Purchase and Service Discounts Ongoing Training and Education Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Job Responsibility Description Main Activities 1 Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. 2 May direct others in preparing outgoing and receiving incoming shipments. 3 Processes information from different departments and customers, and a variety of other forms of documents by resolving inconsistencies and reviewing data for errors using standard data entry procedures. 4 Requesting further information for documents that are deemed incomplete. 5 Entering information into specific document formats received electronically or hand-written pages or figures contained in printed files. 6 Must prepare all shipping documents, which includes bills of lading and manifests by entering them into the prescribed system software. 7 Maintains inventory of shipments / cargo on-hand in the warehouse. 8 Performs all computer or necessary technology gadgets necessary to track various aspects of goods. 9 Deciphering sloppy handwriting, faded text and transforming into digital or electronic data information. 10 Reports defective materials or questionable conditions to the department supervisor. 11 Double checking system information for errors or duplicate information before submitting or transmitting most especially reports being sent to our customers. 12 Access online browser-based systems for online data entry. 13 Ensure completion of data entry assignment within prescribed timeframes. 14 Inputting all types of data into computer programs to store the information for future use. 15 Adhere to all safety protocols and procedures, including proper operation of equipment, use of personal protective equipment (PPE), and safe handling practices. Promote a culture of safety awareness among team members. Mon - Fri 8:00 AM - 5:00 PM 40.00 weekly hours - Weekly Payroll

Entry Level Customer Service Representative Please note that this is an on-site role, so a commute Monday through Friday is required. The Customer Service role is pivotal in ensuring customer satisfaction and loyalty through effective communication and problem resolution. As the primary point of contact for customers, this position acts as a bridge between the company and its clients, addressing inquiries, handling complaints, and providing information about products and services. The importance of this role cannot be overstated; it directly impacts the organization's reputation and customer retention rates. A successful Customer Service representative is not only knowledgeable about the company's offerings but also possesses strong interpersonal skills to build rapport with customers. By fostering positive interactions and resolving issues swiftly, this role generates valuable feedback for continuous improvement while driving sales and enhancing customer loyalty. Collaborating cross-functionally with various departments, the Customer Service representative plays an essential part in optimizing the customer experience, contributing significantly to the overall growth and success of the organization. Customer Service Representative Duties: Handle customer inquiries in-store Provide accurate information on products and services to assist customers. Resolve customer complaints and issues in a timely and effective manner. Maintain a friendly and professional demeanor in all interactions. Document customer interactions and transactions thoroughly. Follow up with customers to ensure satisfactory resolution of their issues. Identify and escalate issues to appropriate departments when necessary. Assist customers with order placements, modifications, and cancellations. Gather customer feedback to improve services and products. Participate in training and workshops to enhance product knowledge. Collaborate with team members to achieve service excellence. Monitor and track customer inquiries and report patterns to management. Maintain knowledge of the company's policies and procedures. Support marketing promotions and communicate relevant information to customers. Contribute to a positive team environment and assist colleagues when needed. Customer Service Representative Requirements: High school diploma or equivalent; bachelor's degree preferred. Previous customer service or client-facing experience is advantageous. Strong oral and written communication skills. Proficiency in customer service software and tools. Ability to multitask and prioritize effectively under pressure. Basic understanding of business operations and customer needs. Familiarity with CRM systems and practices. Excellent organizational and time management skills. Strong analytical and problem-solving abilities. Comfortable working in a fast-paced environment. Ability to work both independently and as part of a team. Flexible schedule availability, including weekends and holidays. Fluency in multiple languages is an advantage. Willingness to embrace ongoing training and development. Strong commitment to customer satisfaction and service excellence. Positive attitude and resilience in handling challenging situations.

Job Details 72 - Downtown Laredo - Laredo, TXDescription Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge. Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations. Qualifications Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours. Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR) Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior. Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.

Job Title Customer Service Associate III Agency Texas A&M International University Department Bursar's Office Proposed Minimum Salary $14.43 hourly Job Type Staff Job Description Works under general supervision, provides general information, administrative support, and customer service to multiple departments, programs or offices. Supervises work of other Customer Service staff. Essential Duties and Responsibilities Supervises daily service area activities. Provides training and advice to other support personnel Serves as an information resource for the department or office. Ensures adherence to policies and procedures within the department or office and assists in the development of office procedures. Oversees records management. Makes recommendations for process improvement or administrative changes. Oversees service delivery for the department or office. Resolves customer problems and complaints. Adds, verifies, retrieves, and changes customer or order information and conducts periodic audits for accuracy. Compiles data to prepare correspondence, forms, reports or other documents. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Minimum Requirements Education - High school diploma. Experience - Five years of related experience. An equivalent combination of education and experience may be considered. Preferred Education and Experience Post Secondary Education - Bachelor's degree preferred. Experience providing responsible office/secretarial support and assistance in a higher education setting. Knowledge and Abilities Knowledge of: Word processing, spreadsheet, and database applications. Ability to: Multitask and work cooperatively with others. Strong verbal and written communication skills. Strong customer service skills and detail-oriented. Preferred Knowledge and Experience Advanced knowledge of word processing, spreadsheet and database applications, particularly with Microsoft Office Tools. Bilingual English-Spanish. One to two years of experience in customer service. Experience working with sensitive or confidential information. Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others This position generally does not supervise employees. Other Requirements Evening and weekend work may be required. Position requires on campus, face-to-face interactions. Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $14.43/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience " has an area provided under Resume/CV to drop or upload files. Be sure to include: Resume Cover Letter 3 -5 professional references and their full contact information Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Salary:$75,000.00 - $93,500.00 per year Details Occupational Therapist (OT) Team Supervisor - Home Health $5,000.00 SIGN ON BONUS Must be Spanish speaking Aveanna's highly skilled pediatric therapy team provides our patients a full range of care to help them make the most of their care or recovery. We offer our industry-leading pediatric therapy for kids of all ages in multiple settings. We match our therapists to their patients based on medical condition, age, location, and acuity level. Our local office is looking for a compassionate OT in the following area who would like to make a positive and lasting impact in the lives of their patients. Location: Laredo, Tx Setting: Home Health Schedule: Monday-Friday 8:00am-5:00pm Compensation: from $75,000.00 to $93,500.00 annual salary Find yourself at Aveanna! We are a leading national provider of home health services to medically fragile children and adults, and our mission is to revolutionize the way homecare is delivered, one patient at a time. What our Therapists find at Aveanna: * Compassion and Purpose-1:1 therapist to patient ratio * Community and Connection-caseloads clustered together and close to home * Flexibility and Understanding-full-time, part-time, or supervising only * Growth and Inclusion-career and skillset advancement opportunities * Excitement and Happiness-a place to call HOME Benefits* * Market-leading Compensation Packages * Health, dental, vision, and company-paid life insurance * Short and Long Term Disability * FSA and HSA plans * Generous Paid Vacation plans * Electronic documentation * Tuition reimbursement (conditions apply) * 401(k) savings plan with employer matching * Employee stock purchase plan with employee discount * Up to $750 CEU Reimbursement Annually * Company-sponsored Continuing Education Courses * Mentor Programs * Awards and recognition Program * Employee Relief Fund Occupational Therapist (OT) Qualifications: * Meets the qualifications as established by AOTA or other professional organization * Licensed to practice Occupational Therapy in the current state of practice * Must be willing to work in home and clinic-based settings * Valid, unexpired Driver's License and automotive insurance * Experienced in pediatric rehabilitative services preferred * Compensation may vary based on a variety of factors including: Experience, Education, Productivity, Supervision, Location and other factors. Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. CCPA Notice for Job Applicants, Contractors, and Employees Residing in California As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Full-time Description Are you a people person with a passion for helping others and a knack for phone conversations? Ready to start a steady, rewarding career in a professional environment with no cold calling, and no high pressure sales tactics? We are looking for motivated Call Center Representatives to join our customer communication team. You'll be the first point of contact for customers who've reached out to us - your job is to answer questions, schedule appointments and create a world class customer experience. What You'll Be Doing: Answer inbound phone calls and internet leads from interested customers Reach out to warm leads - customers who already inquired with us Ask the right questions to uncover customer needs Schedule appointments for our sales team Follow up with customers after their visit or purchase This is not a cold calling job. You're responding to real interest from real customers - no hard sells, just meaningful conversations. Requirements You'll Love This Job If You: Enjoy talking to people and building rapport Thrive in a structured, fast-paced environment Are comfortable using computers and phone systems Can stay organized while juggling multiple tasks Want some weekends off and a job that offers stability and growth Qualifications: High School diploma or equivalent Previous experience in customer service, call center, BDC, or hospitality a plus - but not required Strong verbal communication and active listening skills Self motivated, goal oriented, and a team player What We Offer: $31,200/year base salary + commission 40-hour work week - no Sundays, no major holidays Full Benefits: Health, Dental, Vision, 401K, Paid Vacation, Disability & Life Insurance Opportunity for growth within dealership group Paid training Clean, comfortable work environment Recognition programs and team-based culture Salary Description $31,200

Application Deadline: 2 January 2026 Department: Operations - Field(OPS001) Employment Type: Part Time Reporting To: Operations Manager Compensation: $11.25 / hour Description Customer Success Agent - Parking Operations Location: Laredo International Airport Shifts: 4pm - 1am - Must be available to work any day of the week. Pay Rate: $11.25/hour The Customer Success Agent serves as the first point of contact for customers, delivering exceptional service and support in a fast-paced environment. This role ensures customer satisfaction by resolving inquiries, maintaining accurate records, and acting as a brand ambassador while adhering to company policies and service standards. Key Responsibilities o Develop strong decision-making skills to manage back-to-back calls with accuracy, speed, and professionalism. o Act as a courteous company representative while processing transactions, enforcing regulations, and communicating policies. o Build rapport with customers to foster satisfaction and loyalty; address inquiries and complaints with empathy and clarity. o Meet performance standards through call monitoring, recording, and quality assessments. o Maintain high communication standards, including voice quality, grammar, tone, and proactive engagement. o Ensure data integrity by gathering information, composing documents, and accurately inputting data. o Respond to inbound emails, phone calls, and faxes within established Service Level Agreements (SLAs). o Provide comprehensive support for parking customers, including account maintenance and branch/lot assistance. o Update customer account information accurately and document all interactions. o Utilize internal resources such as policy manuals and supervisor guidance to resolve issues. o Complete required paperwork and maintain accurate records. o Stay informed on workflow changes, policies, and product updates. o Support and train new Customer Service Representatives as needed. o Assist colleagues with troubleshooting client issues. o Occasionally assist mobility-challenged customers by operating a golf cart. o Perform other duties as assigned. Skills, Knowledge and Expertise SKILLS, KNOWLEDGE AND EXPERTISE: * High school diploma or equivalent; associate degree preferred. * 1+ years of customer service or call center experience. * Strong communication skills (verbal and written). * Ability to multitask and thrive in a fast-paced environment. * Proficiency with technology and data entry systems. * Exceptional attention to detail and problem-solving skills. * Ability to work flexible schedules, including weekends or holidays if required. REQUIREMENTS: * Valid driver's license (for golf cart assistance). BACKGROUND CHECK REQUIREMENTS: Standard Criminal Check + MVR PHYSICAL DEMANDS: * Ability to sit for extended periods while handling calls and data entry. * Frequent use of hands for typing and handling documents. * Ability to lift up to 20 lbs occasionally (e.g., moving office supplies or assisting customers). * Ability to operate a golf cart safely when requested. * Clear verbal communication and active listening skills required. WORKING CONDITIONS: * Primarily office or call center setting with frequent use of computers, phones, and other office equipment. * Fast-paced environment with high call volume and strict service level goals. * Occasional exposure to outdoor conditions when assisting mobility-challenged customers. Benefits Join our team and enjoy an outstanding benefits package, including: Full Time Only Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. Part Time 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Position: Customer Service Specialist Support Staff Job Summary: Responsible for the overall customer service levels of The Social Barber shop, bar and spa. Primary Responsibilities: Providing superior customer service to ensure the customers are experiencing a unique, one of a kind service that will guarantee their return Cheerfully greet customers upon arrival and guide them through our list of products and services Maintain a presentable and professional appearance for our customers Provide a tour of our location and present any specials, memberships, products etc. Offer, place orders, retrieve and serve beverages and / or snacks Communicate and follow up with the other team members and customer to ensure the customer is receiving an excellent customer service experience Provide assistance to the other team members while they are servicing our customers such as retrieving other supplies the team member might require or retrieving another beverage for the customer Promote services and membership programs Sell products or cosmetic supplies Systems utilization to schedule, view, communicate, document services rendered and check out patrons Offer to schedule customers next appointment Show our customers how to book their next service online Ask our customers about their experience and if they would like to share their feedback with us Ask our customers if they would recommend us to their family, friends and on social media Open and close the location Participate in team meetings, trainings and continuing education programs Consistently provide communication to the managers about our customer service levels from observations and customer's feedback Assist in inventory and supply management Assists with the Social Media presence and marketing Assist manager in the marketing efforts of the business Perform other administrative duties Clean around station, shop, bar, spa, restrooms and assist in washing/drying towels Stock shelves with products Must be able to drive to other businesses for the purpose of picking up supplies Maintain any required licenses Adhere to all regulatory, safety and sanitation policies and procedures and ensure staff is doing the same Perform any other duties assigned by the manager and/or owner Compensation: $10.00 Per Hour

Part-time Description El Tigre Food Stores/ Tex Best Travel Centers provides a unique workplace experience for all of our cashiers. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey. The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties and Responsibilities The essential job functions include, but are not limited to: Provide professional and friendly assistance to customers, vendors, and other Associates. Operate cash register to ring sales. Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales. Card customers for all age-restricted products. Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers. Participate in stocking of items and marketing promotion efforts. Incentives/Benefits: Flexible Work Schedules Exceptional Training Competitive Pay Great Health Benefits Career Advancement and Development Opportunities 401K With a Competitive Company Match Requirements Qualifications The position requirements include, but are not limited to: Experience with professional cash handling procedures. Experience in a Convenience Store and/or food service environments. Basic computer knowledge. Possess a Texas Alcohol Beverage Commission card to sell alcohol. Competencies Comfortable in a fast-moving environment. Ability to follow instructions and procedures. Excellent customer service and interpersonal skills. High energy and strong work ethic. Education The position requires the following educational experience: High School Diploma or Equivalent. Work Environment Work is performed primarily inside a retail store and occasionally may work in an outdoor environment. Disclaimer La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management. This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.

Job Type: Regular Team Lead (Spanish Bilingual) needed for immediate full-time leadership position in your area About the Job As a Team Lead, you are responsible for successfully growing and managing a team of Energy Pros representing an energy service provider, Reliant Energy. As a "Selling Manager", you will lead by example with personal sales while also building a sales team. You will effectively train, coach and mentor reps on delivering sales training, brand awareness, product knowledge, sales techniques, and assist with any issues. As a Team Lead, You Will: Oversee management of multiple locations in retail big box stores. Fluent in both English and Spanish (must be able to read, write & speak Spanish) Motivate a team of Sales Associates (Energy Pro's) to engage with consumers about Reliant solutions. Assess client needs and find opportunities to improve energy efficiency. Teach your Energy Pro's to uncover consumer desires, deliver catered solutions, and overcome objections. Collaborate with your team to accomplish sales goals and celebrate success. Deliver superior sales results with an exceptional customer experience. What's in it For You? Hourly plus bonus averaging $800-$1,200 a week Career growth and advancement opportunities Paid training course Base + uncapped commission Next day pay on-demand with DailyPay Premier retail locations Health benefits, paid time off, and 401k w/ company match ABOUT 2020 COMPANIES 2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers. Job Description: Courteously welcome customers, offer assistance, assess needs and suggests products Meet or exceed personal sales goals on a monthly basis Train team members Assist team members with closing sales Overall team production Professionally resolve customer complaints; escalate as appropriate Client deposit follow-up Ensure compliance with Company policy and procedures Accurately submit work schedules to Manager for approval Accurately track inventory receipt and count as appropriate Responsible for accurately tracking and communicating all activity to Retail Operations Perform all other duties as assigned Performance Measurements: Meet established monthly/weekly personal and team sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High School Diploma or GED required Demonstrated long-term excellent sales performance Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends, and holidays as needed Able to work autonomously with excellent time management skills What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. * Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. * Deliver on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover Customer's Needs & Wants. * Recommend Product Solutions. * Ask to Add Value & Appreciate the Customer. * The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Execute assigned basic, promotional, and seasonal merchandising activities. * Perform Opening/Closing procedures. * Transport and make deposits to bank. * Assess store conditions and assign duties. * Organize and prioritize workflow through the use of the daily planner. * Recovery of merchandise. * Participate in mandatory freight process. * Perform regular and promotional price change activities. * Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. * Adhere to loss prevention standards and respond to any alarm calls as needed. * Communicate with Team Members on job functions, responsibilities and financial goals. * Operate cash register/computer supervising cash handling procedures. * Assist Team Members on appropriate application of policies and procedures. * Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. * Operate Forklift and Baler. * Complete all documentation associated with any of the above job duties. * Obtain license or certifications as needed by the business. * May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Ability to work outdoors in adverse weather conditions. Physical Requirements * Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. * Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to handle and be in contact with birds/poultry. * Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). * Ability to successfully complete all required training. * Ability to travel as required in support of district needs. * Ability to drive or operate a vehicle for business needs. * This position is non-sedentary. * Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Job Details Laredo - 5901 San Dario Road - Laredo, TX Full Time High School $15.57 - $15.57 Hourly Negligible Varies - Days/Nights/Weekends/Holidays RetailDescription Work for GOOD at Goodwill Do you want to make a difference in your community while earning a paycheck? Would you like to help your community and environment every day that you come to work? Looking for a job that provides meaning as well as personal and professional development? Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio. We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs. We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past. We strive to maximize the value of each employee's work and each donor's donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods. Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement. Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities. We prefer to promote from within. Your growth and advancement is our priority. Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more. Change Lives. Make a Difference. Discover Purpose. Apply today at WorkforGoodSA.org. Qualifications POSITION SUMMARY The Customer Experience Leader is responsible for ensuring the highest level of customer experience in their store through personal customer engagement, exceptionally clean and orderly sales floor, dressing rooms, restrooms and merchandising. The CEL assists customers in locating items and answering service questions. This position performs certain “lead Cashier” duties such as training Cashiers, training and monitoring Cashier performance and transacting refunds and voids in the absence of a manager. The CEL is expected to remain on the sales floor for entirety of shift with primary focus to enhance customer experience, and will only operate cash register on rare occasions when customer experience requires. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet customers in a friendly and courteous manner. Make a connection with customers, asking questions and listening to shoppers' needs, giving them guidance on meeting their shopping needs in the store. Inspire customers to buy and create lasting positive impression of you, Goodwill and their purchase. Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner. Continuously improve selling techniques. Provide continuous customer service and cashier training to all cashiers. Monitor performance and coach cashiers and sales floor staff on a continuous basis to provide the highest levels of customer service and experience. Ensure cashiers are following cashier training guidelines. Perform refund and void approvals for cashiers as needed in the absence of manager. Hang, arrange and maintain orderly and full textiles/clothing racks on the sales floor. Maintain selling floor presentations and restock on a proactive basis. Adhere to Loss Prevention and inventory control and compliance procedures. On rare occasion, for critical situations as back-up only, operate cash register. Receive payments from customers for purchases, record sales and other transactions. Handle cash, debit, credit and gift card transactions and issue receipts to customers efficiently and accurately. Maintain regular, dependable attendance and punctuality. Assist in safeguarding Goodwill team members and property from harm, damage or theft. Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline. Keep aisles free from debris; remove obstructions from production and sales floors. Ensure work areas and facilities remain clean and organized. Inform Team Leader or Manager of possible safety hazards. Keep work area clean by sweeping, emptying trashcans and disposing of trash in appropriate containers. REQUIREMENTS Minimum 6 months to 1-year minimum experience working successfully in retail customer service oriented environment Excellent verbal communication skills with customers and co-workers, with ability to effectively work as a team to achieve mission goals Ability to bend, lift, grasp and move continuously through the day. Must be able to meet the physical requirements of the position. For positions that require driving, must maintain a valid driver's license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business. To learn more about Goodwill San Antonio and to view available positions visit: ****************** . Equal Opportunity Employer/Veterans/Disabled

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About Our Dealership We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family owned and operated, second generation organization with state of the art facilities and a commitment to see our employees succeed. If this sounds appealing to you, please complete our application to determine your eligibility.

Full-time Description Lead with Vision. Drive Performance Across Multiple Brands. Are you a strategic and motivated leader with a deep passion for the automotive industry? We are looking for an experienced Service Manager for our Honda and Nissan locations. This is a high-impact leadership role for someone who thrives in a dynamic environment and is driven to deliver exceptional customer service, strong financial results, and operational excellence across the board. At Sames Auto Group, we take pride in representing multiple respected brands and offering consistent, top-tier service experiences. If you're ready to lead a diverse, talented team and shape the future of our service operations, this is your opportunity to accelerate your career. RESPONSIBILITIES As a Service Manager, you are the driving force that keeps our Service Department running smoothly, efficiently, and profitably-all while ensuring our customers and employees feel valued and supported every step of the way. Your leadership sets the tone for excellence, teamwork, and customer satisfaction! Lead and inspire a high-performing team of service technicians, mechanics, advisors, and porters to deliver top-quality service and care. Develop and implement effective policies and procedures to maximize workshop productivity, efficiency, and profitability. Build and maintain strong customer relationships, ensuring loyalty and satisfaction with every service experience. Foster a positive, team-oriented work culture that encourages employee engagement, growth, and retention. Safeguard the company's investment by maintaining high operational standards, compliance, and accountability. Collaborate closely with all dealership departments to create a seamless customer experience and unified team effort. Promote a customer-first mindset by setting clear expectations for service excellence and follow-through. Drive performance results. Monitor and maintain quality control to guarantee that all repairs meet the highest safety and service standards. Requirements We're looking for a results-driven leader with a passion for excellence and teamwork! The ideal candidate will bring both expertise and energy to help drive success across our dealership operations. QUALIFICATIONS Deep understanding of dealership policies, procedures, and products. Proven hands-on experience in technical repairs, servicing, and estimating. Strong background in forecasting, budgeting, evaluation, and problem-solving. At least 5 years of management experience with solid supervisory and personnel leadership skills. Ability to stay adaptable and proactive in responding to changing customer and team needs, especially under tight deadlines. Confident PC skills with familiarity in DMS Automotive Systems. Excellent communication and customer service skills with a positive, team-oriented attitude. High School Diploma or equivalent required; college coursework preferred. Bilingual (English/Spanish) is a plus! Must maintain a valid driver's license and be insurable to drive various vehicles. Demonstrate professional appearance and behavior at all times-both on-site and at business events. Bring your leadership, your enthusiasm, and your drive for results-we can't wait to see what you'll add to our team!