Customer service supervisor jobs in Lehigh Acres, FL - 681 jobs
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SERVICE ADVISOR
Acmgmt LLC
Customer service supervisor job in Cape Coral, FL
Experience required Chrysler experience preferred but not required CDK experience a plus We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
"Florida Drug-Free Workplace: Pre-employment Drug Testing"
$37k-65k yearly est. 1d ago
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Customer Service Representative
Benecard Services, Inc.
Customer service supervisor job in Bonita Springs, FL
Under the direction of Call Center leadership, a CustomerService Representative is primarily responsible for handling incoming telephone calls and making outbound calls as needed. A CustomerService Representative may also be required to handle e-PA, e-mail and facsimile inquiries as needed and will have to meet established productivity and quality objectives.
Initial training is 10 - 12 weeks in duration, Monday - Friday from 8:30 AM - 5:00 PM, work schedule change will be required after completing training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond promptly to all incoming inquiries/issues from pharmacy providers, members, and authorized client representatives.
Make outbound calls as needed.
Navigate multiple systems across dual screens and clearly document each call.
Stay current with new policies and procedures.
Maintain strong working relationships with co-workers and managers in support of a cohesive team environment.
Maintain required quality and productivity metrics.
Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies.
Gain timely supervisory assistance in the event the situation requires intervention or investigation beyond normal capacity.
Treat others with dignity and respect and demonstrate empathy on a regular basis, especially during difficult situations.
Other duties as assigned.
QUALIFICATIONS
Three years' experience in a call center environment, (Must have high school diploma) or equivalent.
Process oriented, ability to work in a team environment,
Knowledge of Microsoft Outlook, Excel and Word is preferred,
Excellent written and oral communication skills are required,
Demonstrated ability to work and make decisions in a fast-paced environment,
Demonstrated ability to multi-task,
Flexible work schedule as needed
Proven track record of reliability
Will need to support weekend and possible second shift work.
We are an equal opportunity employer.
$23k-31k yearly est. 1d ago
Supervisor Customer Service - RSW
Southwest Airlines 4.5
Customer service supervisor job in Fort Myers, FL
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the SupervisorCustomerService position at RSW within the last 12 months.*
Pay & Benefits
Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Want to lead a Team that helps Customers every day? A SupervisorCustomerService at Southwest Airlines manages and supports CustomerService Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day.
Additional details
* The SupervisorCustomerService works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
* Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
* Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
* Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
* Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
* Respond to and resolve Customer questions, requests, or complaints
* Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
* Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
* Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
* Work with staff planning to build bids that are in line with department's hourly goals.
* Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
* Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
* Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
* Knowledge of applicable Collective Bargaining Agreements and their applications
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
* Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
* Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
* Ability to apply general rules to specific problems to produce answers that make sense
* Ability to recognize and address performance and safety concerns in a timely manner
* Ability to ensure all equipment is maintained and available for the operation
Education
* NA
Experience
* Fully functioning, broad knowledge in:
* Airlines Operation Management
* CustomerService
Licensing/Certification
* Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
* Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
Physical Abilities
* Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
* Ability to communicate and interact with others in the English language to meet the demands of the job
* Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
* Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
* Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
* Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
* Ability to perform assigned duties in outdoor and inclement weather conditions
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Pay amount doesn't guarantee employment for any particular period.
401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/29/2026
$34.9-36.4 hourly 2d ago
Customer Service Associate
The Winn/Dixie Company 4.2
Customer service supervisor job in Fort Myers, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: CustomerService Associate
Location: Retail Grocery Location
Position Overview
The customerservice associate will increase customer confidence and loyalty by providing accurate, fast and friendly customerservice desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customerservice communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customerservice expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
$23k-29k yearly est. Auto-Apply 20d ago
Director Customer Experience
The Hertz Corporation 4.3
Customer service supervisor job in Estero, FL
A Day in the Life:
The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional customer experiences and achieve revenue objectives.
We expect the starting base compensation to be around $120,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience.
What You'll Do:
Lead and manage cross-functional teams to design and execute customer experience initiatives that align with company goals.
Develop and implement strategies to improve customer satisfaction, retention, and lifetime value, while supporting revenue growth.
Work closely with Marketing, Sales, Product Development, Operations, and Customer Care teams to ensure a seamless and consistent customer journey.
Identify and analyze customer feedback, pain points, and trends to uncover opportunities for improvement and innovation.
Establish and track key performance indicators (KPIs) related to customer experience, using data-driven insights to guide decisions and demonstrate impact.
Foster a customer-centric culture across the organization by promoting best practices and educating teams on customer experience principles.
Utilize customer journey mapping to understand touchpoints and create actionable plans for enhancing the customer experience.
Collaborate with senior leadership to align customer experience strategies with business objectives and communicate progress.
Oversee the development and implementation of tools, technologies, and processes to optimize customer interactions and engagement.
Stay current with industry trends, competitive landscape, and emerging technologies to maintain a competitive edge in customer experience strategies.
What We're Looking For:
7- 10 years' experience with customer journey mapping, customer feedback programs, and relevant tools (e.g., CRM, analytics platforms).
Bachelor's degree.
Experience working in industries such as SaaS, technology, retail, or financial services preferred.
Proven track record of leading cross-functional teams and managing initiatives that improve customer satisfaction and drive revenue.
Demonstrated ability to innovate and implement change in a fast-paced environment.
Comfortable contributing and driving a metrics-driven performance culture
Familiarity with design thinking or other customer-centered frameworks.
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent interpersonal, verbal and written communication skills
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
Ability to drive process and organizational change.
Ability to motivate teams and keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability.
What You'll Get:
Up to 40% off any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$120k yearly Auto-Apply 60d+ ago
Fruit Expert- Customer Service
Palmko Enterprises
Customer service supervisor job in Estero, FL
The Fruit ExpertTM - CustomerService Associate ensures that the Edible service standard is met and surpassed by providing customers with prompt service, delivering a WOW experience.
Essential Job Functions and Responsibilities:
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customerservice
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customerservice area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
Maintains Quality Store Operations
• As needed, prepares a variety of fruit arrangements, dipped fruit, and ETG products to Edible standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a storeteam player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products
Financial Contribution
• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible Experience
• Learns and performs duties of customerService, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis
$39k-86k yearly est. 60d+ ago
Supervisor Customer Service - RSW
Southwest Care 3.7
Customer service supervisor job in Fort Myers, FL
Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
*** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the SupervisorCustomerService position at RSW within the last 12 months.***
Pay & Benefits
Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you'll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you'll love: *****************************************
Want to lead a Team that helps Customers every day? A SupervisorCustomerService at Southwest Airlines manages and supports CustomerService Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day.
Additional details
The SupervisorCustomerService works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
Respond to and resolve Customer questions, requests, or complaints
Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
Work with staff planning to build bids that are in line with department's hourly goals.
Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
Knowledge of applicable Collective Bargaining Agreements and their applications
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
Ability to apply general rules to specific problems to produce answers that make sense
Ability to recognize and address performance and safety concerns in a timely manner
Ability to ensure all equipment is maintained and available for the operation
Education
NA
Experience
Fully functioning, broad knowledge in:
Airlines Operation Management
CustomerService
Licensing/Certification
Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
Physical Abilities
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
Ability to perform assigned duties in outdoor and inclement weather conditions
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
*Pay amount doesn't guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
$34.9-36.4 hourly Auto-Apply 2d ago
Job Coordinator / Customer Service Manager
Designed Theatre Visions Inc.
Customer service supervisor job in Fort Myers, FL
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About Us:
Serving South Florida since 2001, Designed Theatre Visions is a local company dedicated to bringing home entertainment and automation dreams to life. We create, install, and manage all systems alike that help make home tech smarter, safer, and more enjoyable. We also offer a range of low-voltage services to the commercial market.
Job Description:
Designed Theatre Visions is excited to welcome a warm, experienced Job Coordinator / CustomerService Manager to our team. We're looking for someone with a solid background in job coordination, customerservice, and project management, ideally with over 5 years of experience. The right person will enjoy working independently, taking initiative, and solving problems efficiently. Excellent communication skills - written, verbal, and interpersonal - are essential for engaging effectively with team members, vendors, and customers. We value professionalism and a friendly approach in every interaction.
Daily job duties include (but are not limited to) building out the schedule for DTV Technicians (min 1-week out, would like to get to 2-3 weeks out), scheduling with clients, review of all clocked time vs. time sheets vs. work orders, turning in service WOs for billing, assisting DTV Technicians with getting their parts in the morning, working with Procurement to make sure parts are all ready for the next day and upcoming projects, answering the phones (normal business hours and after hours), project coordination and project management, scheduling with construction trades (contractors, subcontractors, etc.), turning in closed projects for billing, scheduling with vendors, staying on top of Home Watch clients (departure/arrival), schedule Home Watch services accordingly, other tasks as assigned by your supervisor.
Job Qualifications Required:
Applicants NEED to have the following qualities and attributes:
Must be extremely organized and able to coordinate all jobs.
Must posses professional computer operation experience.
Demonstrate proficiency in Microsoft Windows, Outlook, Excel, Word, Etc.
We will be moving to a new ERM platform, this will be new to everyone.
Must be capable of effectively communicating with staff and customers.
Must posses professional job coordination and customerservice skills.
Must be reliable (on time), dependable (do anything), and hard working.
Skills Required:
Must demonstrate a strong desire to work in and contribute to a successful team environment.
Must be self-motivated, as duties are often required to be performed without direct supervision.
Must possess a professional work ethic and represent Designed Theatre Visions professionally.
Must have a willingness to learn new concepts, methods, and technology constantly
Must be energetic, independent, and able to handle a wide range of tasks.
Must have excellent verbal and written communication skills.
Other Requirements:
Must have a clean criminal background
Must pass a drug test (Drug Free Workplace)
Must maintain a valid driver's license with a clean driving record at all times.
Must have a clean and neat appearance at all times (we do have visitors on occasion).
Must have reliable transportation to and from work; this is an in person position.
Job Type: Full Time (some OT and some Weekend work is required)
Work Location: In Person
Direct Reports: None
Education: High School or Equivalent (Required)
Experience:
5+ years Job Coordinator / CustomerService Representative experience (Required)
3+ years Project Management experience (Highly Desired)
Language:
Bi-Lingual is a plus.
Primary: English (Required)
Secondary: Spanish (Highly Desired)
License/Certifications: Drivers License (Required)
Ability To Commute: Must be able to report daily to Fort Myers, FL 33912 (Required)
$33k-61k yearly est. 12d ago
Part time Customer Service Manager
Michaels 4.2
Customer service supervisor job in Estero, FL
Store - BONITA SPRINGS/ESTERO, FLDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customerservice.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$35k-64k yearly est. Auto-Apply 19d ago
Aircraft Cabin Service Lead
G2 Secure Staff 4.6
Customer service supervisor job in Fort Myers, FL
Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. Responsible overseeing crew, responding to client and employee needs and addressing any issues with supervisor.
MINIMUM QUALIFICATIONS AT ENTRY:
A. EDUCATION AND EXPERIENCE
1. Previous cleaning or custodial experience preferred.
2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a valid driver's license.
5. HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Physical exam may be required to confirm above.
6. Must pass pre-employment and random drug test.
7. Must complete a criminal background check.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must be able to verbally direct in English.
10. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS).
11. 10-20% outside work.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must meet necessary requirements to obtain a security sensitive identification badge.
14. May be required to work weekends, overnight shifts and holidays.
15. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
2. Provision aircraft as directed with required ship supplies by aircraft type
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and inservices as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
$32k-44k yearly est. 29d ago
Operations/Dispatch and Customer Service Support
Good Greek Moving & Storage
Customer service supervisor job in Fort Myers, FL
Are you looking for an innovative, fast paced and rewarding opportunity to expand your career?
If so, LOOK no further! Good Greek Moving & Storage is expanding its team of professionals. Known in the marketplace as an industry leader in the moving community, Good Greek is a total relocation expert offering, storage, trash removal, auto transport, realty services and premier concierge services. The Operations/Dispatch and CustomerService Support position is an essential and multifaceted role in our organization's operations. They will work with our professional moving crews, compliance personnel and customers. Become a key member of the Good Greek thriving team of professionals.
We are seeking innovative, forward thinking, and tenacious individual to work with our leadership team, existing and prospective clients, and our partners. To be successful in this role you will need to be highly organized, socially confident, exude excellent customerservice skills and must be able to multitask. An outstanding candidate should be able to keep all facets of an office running smoothly and ensure all operational responsibilities are being fulfilled. While ensuring compliance with regulations.
Good Greek is a Leader in the industry offering extremely competitive compensation and benefits! APPLY TO LEARN MORE
Key Skills/Qualifications
Detailed orientated
Skilled in documenting Important Data
Precise data entry
Strong Phone Skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years Operations/Dispatch experience
Bilingual a plus!!!
Core Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver\helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls.
CRM data entry/software data management
Fielding CustomerService Inquires
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customerservice on driver s schedule
Log and track driver locations and activities
Job Type:
Full Time
Salaried Position
Salary and Benefits:
Competitive Benefit Package Available
Paid Training
*Good Greek and our affiliates are equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$28k-44k yearly est. Auto-Apply 42d ago
Service Professional (Seasonal)
Proforce Pest Control
Customer service supervisor job in Fort Myers, FL
Temporary Description
Join the Buzz at ProForce! Seasonal Service Pro - Pest Control Hero!
Job Type: Full-Time, Seasonal
Pay: $19.00-$21.00/hr
Schedule: Monday-Friday (with some Saturdays) - Seasonal hours vary!
Make Homes Safer. Be a Pest-Fighting Pro.
At ProForce Pest Control, we're not just bug-busters - we're home protectors.
Our mission? Provide eco-friendly, people-first pest control with top-tier service that makes customers feel like VIPs.
Now Hiring for the Upcoming Season
As we prepare for our peak season, ProForce Pest Control is adding several Seasonal Service Professionals to our team. This role is ideal for individuals who enjoy hands-on work, customer interaction, and being part of a fast-moving, growth-oriented environment.
Now we're looking for seasonal warriors to join the front lines as Service Professionals - no experience required. If you're hardworking, customer-focused, and ready to build a stable career with real growth potential, we'll train you every step of the way.
What You'll Be Doing:
Forget everything you think you know about pest control. This isn't just spraying and walking away - this is hands-on problem-solving and five-star customerservice. You'll be:
Inspecting homes and businesses for unwanted invaders (think ants, roaches, spiders - you name it).
Crafting smart, safe treatment plans to keep pests out and peace of mind in.
Delivering the kind of friendly, knowledgeable service that turns first-time customers into lifetime fans.
Sharing expert tips with clients to help keep their spaces pest-free year-round.
What Makes This Role Exciting:
We train you - no experience needed. Bring a great attitude and a willingness to learn; we'll teach you the rest.
No two days are the same. You'll be out in the field, solving real problems, meeting new people, and always learning.
You'll be part of a great team. We're fun, focused, and all about growth - yours and ours.
This could lead to more. While this role is seasonal, many of our top team members started just like this.
Equal Employment Opportunity:
ProForce Pest Control is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also accommodate disabilities and pregnancy-related needs as required by law.
Requirements
What You Bring:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions).
A knack for working outdoors, staying active, and solving problems.
Great people skills - you know how to make customers feel heard and helped.
A valid driver's license and clean driving record.
Experience in pest control is a plus, but not a must. We'll train the right person!
Your Success = Our Success
We track performance with tools like:
Route Efficiency & Completion Rates
Customer Reviews & Net Promoter Scores (NPS)
Safety First: We reward safe driving and smart handling of equipment
What's In It For You:
Competitive pay + performance incentives
Hands-on training and certification opportunities
A chance to turn seasonal into permanent
A supportive, people-first culture
Ready to Join the Hive?
If you're someone who thrives on challenge, loves being out in the field, and believes every customer deserves VIP treatment - we want to hear from you.
Apply now and help us make homes safer, one visit at a time.
Salary Description $19 - $22 / hour
$19-21 hourly 8d ago
Customer Service Lead
Seed To Table
Customer service supervisor job in Naples, FL
Full-time Description
CustomerService Lead plays a major role and are responsible for maintaining excellent customerservice, providing assistance and responding to customer concerns. The CustomerService Lead is also responsible for training, managing customer transactions, balancing tills and maintaining checkout areas.
Essential Job Functions:
Responsible for maintaining excellent customerservice, providing assistance and responding to customer concerns.
Manages customer transactions both cash and card payments.
Trains newly hired cashiers on accounting procedures and company policies and ensures that they are following all policies, safety procedures and customerservice standards.
Supervises checkout stations on a regular basis.
Guarantees that customer transactions are processed promptly and accurately.
Exchanges large bills for smaller bills in the cash office.
Executes overrides, voids, and refunds at the register for customers.
Schedules breaks and lunches of cashier associates.
Balances tills at the end of the shift.
Gets tills ready for the day and places in registers.
Ensures that the checkout areas are clean, safe and organized.
Ensures that the candy racks and coolers at the front end are straightened.
Must be knowledgeable in the various types of products carried in the store.
Utilizes and maintains equipment as required by department; reports any equipment problems immediately.
Completes all applicable department training programs.
Performs other duties as assigned.
Requirements
Must have the ability to perform basic math skills for counting money and to make change with all denominations of American currency.
Need to be attentive and precise, able to work in a fast-paced environment where they will be expected to switch tasks frequently to fulfill customer requests.
A passion for serving people.
Must be comfortable talking to people.
Able to work well with others as a team.
Ability to work a flexible schedule.
Must have reliable transportation.
Non-slip shoes are mandatory for a safe working environment (please note that company does not provide).
Physical Demands:
Stand and/or Walk: Able to stand and/or walk for extended periods of time.
Lifting, Pushing, and Pulling: Capable of lifting and/or pushing or pulling objects weighing up to 50 pounds.
Tolerance to Environmental Conditions: Able to work in various temperatures, including hot, humid, and cold environments, as well as tolerate moderate amounts of dust and cleaning agents.
Allergies: Must be able to work with a wide variety of fresh products without experiencing negative allergic reactions.
Flexibility and Mobility: Ability to bend, stoop, kneel, twist, and move around as needed.
Step-stool and Ladder: Ability to utilize a step-stool or a ladder.
Physical Balance: Able to maintain physical balance and stability while performing tasks.
Manual Dexterity: Proficient in both gross and fine manipulation.
Reaching: Capable of reaching below or at the waist and overhead.
Communication Skills: Effective speaking skills to convey instructions and communicate with coworkers clearly and accurately, especially in a loud or busy environment.
Vision: Peripheral vision and near and far visual acuity are essential.
Hearing: Ability to hear and respond to inquiries and instructions effectively in a busy environment.
Equal Opportunity Employer / At-Will Employment
We are an Equal Opportunity Employer. Employment is at-will and subject to verification of work authorization
$26k-33k yearly est. 11d ago
Call Center Manager
Powerhouse Home Service 3.8
Customer service supervisor job in Fort Myers, FL
You're the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why Choose Powerhouse Home Services
Competitive pay
Medical Insurance - We offer Health, Vision, and Dental.
Work life balance - We off paid time off.
401k Plan with a company match.
PAID TRAINING
The Big Task
You will lead a staff of Call Center Representatives and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals.
Key Sub Tasks
Lead and train staff on the best ways to convert calls into booked service appointments.
Manage dispatch to ensure the right technicians are matched to every job.
Author and refine call scripts so they're clear, compelling and result in more appointments.
Become an expert of your market, know the customer needs and how best to engage them.
Monitor performance of staff, review recorded calls and advise them on how to promote sales.
Formalize a coaching and training platform that's cost effective and measurable.
Show employees how their individual contributions matter to the company's success.
Ensure sufficient staffing to match the business demand and seasonal spikes.
Desired Skills and Experience
Possess the ability to inspire both personal and professional growth in our team members.
Ability to provide unparalleled customer satisfaction.
Ability to drive team performance to achieve all business goals and objectives.
Be detail oriented and a highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).
If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting ***********************
When you're ready, please email us at ***************************
Equal Opportunity Employer
$35k-43k yearly est. Easy Apply 60d+ ago
Supervisor, Contact Center
Benecardpbf 4.3
Customer service supervisor job in Bonita Springs, FL
JOB SUMMARY: This position will be responsible for the day-to-day operations within the call center. Call monitoring, providing coaching and performance feedback, handling escalations, tracking rep and team will be the primary focus of the job. The Supervisor will also need to answer inbound calls and make outbound calls as needed. The Supervisor will be responsible for maintaining policies and procedures as well. Work on weekends, nights and some holidays will be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Meet daily, monthly and annual performance objectives
Monitor phone calls and provide coaching and feedback to customerservice representatives
Provide ongoing coaching and performance feedback
Development of training and support documentation to ensure that all call center representatives are properly trained and prepared to service members
Routine monitoring of call metrics such as Abandonment Rate, Average Speed of Answer, and Service Level
Report on customerservice metrics including call performance and customer satisfaction
Periodic retraining of staff
Ensure that customerservice is provided in a culturally competent manner and that the language and cultural need of members is being met
Assist in the development and implementation of customer satisfaction surveys and the subsequent interventions associated with their results
Conduct Quality Assurance monitoring and scoring
Provide support for escalated issues
Respond timely to emails from internal and other departments via the Help Box
Troubleshoot and resolve complex calls
Answer inbound phone calls and/or make outbound phone calls as needed, including on the Help Line
Maintain strong working relationship with co-workers and managers in support of a cohesive team atmosphere
Be proactive by reporting any repeat complications that may be occurring because of systems, policies, or technological deficiencies
Coordinate, supervise and is accountable for the daily/weekly/monthly activities of a team members
Set priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, Service Level and Average Handle Time
Coordinate work activities with other supervisors, managers, departments, etc.
Identify and resolve operational problems using defined processes, expertise and judgment
Provide coaching and feedback to team members, including formal corrective action
Conduct annual performance reviews for team members
Provide expertise and customerservice support to members, customers, and/or providers
Other duties as assigned
QUALIFICATIONS :
Bachelor's Degree or equivalent work experience is required
Three years of call center experience, prefer three years of leadership experience in a call center environment
Ability to provide oversight and lead team to meet day to day operational objectives
Ability to create, edit and maintain documentation
Ability to deliver training and employee feedback
Ability to write business requirements
Knowledge of Outlook, Excel and Word is required
Knowledge of SharePoint and MS Teams is preferred
Excellent written and oral communication skills are required
Demonstrated ability to work in a fast-paced environment
Flexible work schedule as needed to support night and weekend work
Proven track record of reliability
We are an equal opportunity employer
$40k-79k yearly est. Auto-Apply 2d ago
Service Center Supervisor
Nw Exterminating Co
Customer service supervisor job in Bonita Springs, FL
Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you.
Exterminating experience not needed but sales experience preferred! Ready to take the next step in your career? Apply in minutes from your mobile phone!
Pay: $60k-$65k
Responsibilities
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
Why You'll Love Being a ServiceSupervisor at Northwest:
* Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families.
* Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed.
* Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team.
Your Responsibilities:
* Reflects the Northwest Way.
* Builds strong relationships with internal and external customers to create "Customer's for Life."
* Ensure that vehicles and equipment are maintained to manufacturer's and company standards.
* Resolve customer complaints.
* Responsible for inventory control.
* Performs QC inspections in the field.
* Performs production work as needed.
* Assist with the routing and supervision of the techs to achieve high levels of productivity.
* Assist with training of new technicians and refresher training for experienced technicians.
* Self-motivated and able to work in a fast-paced environment
* Acts with integrity by keeping commitments
* Excellent organizational, problem-solving, and customerservice skills
* Demonstrate coaching and development ability through strong written and verbal communication
What We Expect From You:
* Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
* As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.
What We Offer
* Pay: $60k-$65k
* A company vehicle, cell phone, and iPad are provided for all route assignments.
* Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
* 401(k) plan with company match, employee stock purchase plan.
* Paid vacation, holidays, and sick leave.
* Employee discounts.
* Industry-leading, quality training program.
Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
Qualifications
What You Need to Succeed:
* High School Diploma or equivalent required
* Pest experience preferred
* Ability to obtain a pesticide license within 90 days of employment (company paid)
* Ability to work in the field independently & manage a team
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Lift and carry up to 50 lbs.
* Ability to use a ladder within manufacturer's weight capacity
* Work safely in crawl spaces, attics, confined spaces, and rooftops
* Ability to work in all weather conditions
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
What You Need to Succeed:
* High School Diploma or equivalent required
* Pest experience preferred
* Ability to obtain a pesticide license within 90 days of employment (company paid)
* Ability to work in the field independently & manage a team
Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Lift and carry up to 50 lbs.
* Ability to use a ladder within manufacturer's weight capacity
* Work safely in crawl spaces, attics, confined spaces, and rooftops
* Ability to work in all weather conditions
Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you ready to make a difference? Do you thrive in an ever-changing environment and love problem-solving? Are you organized, friendly, and motivated to succeed? Then we want you on our team!
Why You'll Love Being a ServiceSupervisor at Northwest:
* Freedom to Move: In this role, you'll be on the move, building your career, and growing professionally with a clear view of next steps. As a key representative of Northwest in your community, you'll be trusted with protecting businesses, homes, and families.
* Training & Support: We believe in investing in YOU. We'll provide all the training you need to succeed.
* Strong Team Community: At Northwest, we value strong relationships-both with our team and the communities we serve. You'll be part of a company that gives back through volunteer work and community outreach, including our Good Deeds Team.
Your Responsibilities:
* Reflects the Northwest Way.
* Builds strong relationships with internal and external customers to create "Customer's for Life."
* Ensure that vehicles and equipment are maintained to manufacturer's and company standards.
* Resolve customer complaints.
* Responsible for inventory control.
* Performs QC inspections in the field.
* Performs production work as needed.
* Assist with the routing and supervision of the techs to achieve high levels of productivity.
* Assist with training of new technicians and refresher training for experienced technicians.
* Self-motivated and able to work in a fast-paced environment
* Acts with integrity by keeping commitments
* Excellent organizational, problem-solving, and customerservice skills
* Demonstrate coaching and development ability through strong written and verbal communication
What We Expect From You:
* Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
* As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.
What We Offer
* Pay: $60k-$65k
* A company vehicle, cell phone, and iPad are provided for all route assignments.
* Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
* 401(k) plan with company match, employee stock purchase plan.
* Paid vacation, holidays, and sick leave.
* Employee discounts.
* Industry-leading, quality training program.
Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
$60k-65k yearly 1d ago
PT Customer Service Leader
Ahold Delhaize
Customer service supervisor job in Golden Gate, FL
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
Job Title: PT CustomerService Leader
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
$26k-33k yearly est. 60d+ ago
03522 Inside Sales
SBH Health System 3.8
Customer service supervisor job in Fort Myers, FL
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$56k-72k yearly est. Auto-Apply 60d+ ago
Front Line Supervisor
Riverchase Dermatology 3.7
Customer service supervisor job in Cape Coral, FL
Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Alabama, Florida and Georgia. Our established practices and experienced physicians offer patients the most quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.
What are we looking for in a Front Desk Lead?
The Front Line Supervisor oversees, performs, and ensures the smooth daily operations of assigned clinic location(s) to include supervision of front office team members; may be required to supplement front office operations as needed.
Front Line Supervisor Primary Duties:
* Support the team daily, which serves as the patient's first contact, as Front Office Lead and Supervisor.
* Participate as a working supervisor, completing tasks as needed to assure that all charges and payments are entered correctly and timely.
* Responsible for knowledge of all contracted insurance plans.
* Understand and consistently comply with Medicare regulations.
* Monitors flow of front office staff, including allocation to various duties ensuring that all tasks are completed in a timely and efficient manner and providing coverage as necessary.
* Ensures that the PSR team is providing excellent customerservice to all patients and representatives associated with the office.
* Assist Office Manager with medical records.
* Oversees and performs the accurate entry and verification of patient demographic and insurance information.
* Oversees the collection of monies deemed patient responsibility, including co-pays, deductibles and cosmetic services.
* Assist with the end of day batch balance and deposits.
Front Desk Lead Skills and Qualities:
* Excellent CustomerService Skills and experience.
* Above average verbal and written communication skills.
* Medical Terminology knowledge.
* Knowledge of HIPAA standards and requirements.
* Knowledge of OSHA and Safety standards.
* Ability to multi-task in a high volume office environment.
* Ability to lead a team to success, while being a great role model.
Education and Experience:
* High School Diploma required; Two-year college degree preferred
* 2 or more years of experience in medical office environment, previous experience in cosmetic or hospitality may be considered.
* Bilingual (English, Spanish) ability is a plus.
Our Benefits Package Includes:
* Competitive pay
* 401(k)
* Health insurance
* Dental, Vision, and Life insurance
* Generous paid time off
* Ancillary benefits
* Employee discounts on services and products
$24k-37k yearly est. 13d ago
Call Center Specialist- PRN
Shellpoint 4.0
Customer service supervisor job in Fort Myers, FL
What We're Looking For…
Currently, we are seeking an individual to work on-call/PRN within our Call Center. This person will be the point of contact for all incoming calls or email requests from residents and internal departments for Maintenance, Housekeeping, or Property/Landscape issues. This person will also handle resident questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve resident issues with one call resolution. In addition, this person will also monitor the emergency call system, schedules Special Services, issues resident bar codes, golf cart and bicycle stickers. A strong customerservice background is required.
How much does a customer service supervisor earn in Lehigh Acres, FL?
The average customer service supervisor in Lehigh Acres, FL earns between $28,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Lehigh Acres, FL