Customer service supervisor jobs in Lincoln, NE - 765 jobs

Responsibilities: Check shipment status on current orders including pro bill numbers and shipment tracking numbers. Provide tracking information on shipped orders. Confirm receipt of orders via faxes & e-mail. Routinely update database to add contacts; emails; and new customers. Handle corrections on orders entered in our system that have not been shipped. Enter Customer and Sales Representative requests. Enter customer complaints/concerns. Communicate effectively and efficiently with customers any discrepancies or changes that need to be made on orders. Work and communicate with the outside sales team and other internal departments to conform to customer requirements. Be an active member of the CSR and/or Platinum ACD Phone line. Qualifications: Post high school education and previous customer service or similar experience is preferred. Typing skills of at least 50 WPM with High Accuracy. Proficient use of Windows XP/10 operating system and Microsoft Office products. Good communication skills to interact with team members. Good critical thinking skills to resolve questions and problems related to orders. High degree of diligence to insure the correct information on orders. Ability to work at a steady pace even with interruptions, and some time pressure.

The Department of Pharmacy has the responsibility for the implementation andcoordination of drug control in the process of providing pharmaceutical care for patients of all ages within the Medical Center. The Pharmacist Team Leader will be responsible for routine daily operations or assignments in their designated area of responsibility. This role will include staffing with intermittent project days in assigned area(s) of responsibility as needed. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: *Commits to the mission, vision, beliefs and consistently demonstrates our core values. *Attends and actively participates in the team leader meetings by problem solving and getting involved in the planning process; helps develop and follow the ground rules of the team to support the team process; supports the decisions made by the team leader group and works to implement initiatives which promote a cohesive department working in a common direction with a common goal; communicates information from the team leader group meetings with the individuals on the team and provide feedback back to the team leader group and management to facilitate information sharing and the planning process within the department. *Develops method(s) of communication between team members and holds regular team meetings or provides an alternative method of allowing participation, communication and input to promote information sharing and problem solving; encourages and models team work in and between the teams so as to set the example and establish a cohesive team environment with team members working together to reach and complete team goals and projects; supports and offers guidance as necessary to facilitate the processes. *Monitors, reports, and corrects as needed, the general operations of the team, such as but not limited to, pharmacist and technician assignments, incidents, nursing/physician relations; acts as the immediate supervisor over the assigned area to maintain a healthy working environment for the team; helps identify and counsel team members with any performance issues; maintains an open line of communication and clarifies expectations to assist team members in performing up to professional standards; assists with the annual performance reviews on each team member; provides guidance for improvement and praise for areas where the individual excels. *Acts in a supervisory role in the absence of or under the direction of other departmental management, taking responsibility where needed for departmental operations in emergency or mission critical situations according to the departmental organizational plan; assists in formulating, communicating and supporting departmental policy; ensures the appropriate execution of such policies within the department and the institution. *Develops the pharmacy skills of other pharmacy team members by teaching and exemplifying those skills to the team members; trains and directs the training of new staff members; participates in staff educational development encouraging team members to further their learning in pharmaceutical care to contribute to patient care/safety; provides educational seminars to pharmacy staff at least twice a year; provides educational information to physicians and other Licensed Independent Practitioners (staff), nursing staff, and other allied health care professionals as needed or assigned. *Serves on interdisciplinary patient care teams convened to ensure quality patient care, problem resolution, protocol development, policy development, and other work groups and committees at the department and/or hospital as assigned; serve as an ad hoc representative to the Pharmacy and Therapeutics Committee; serves on the formulary and/or medication safety committees as assigned. *Sets the standard for performance; encourages the documentation of interventions, drug utilization evaluations, adverse drug events, formulary compliance etc. and determines the standard for team members; works with the team to set team and individual goals and guide, monitor and evaluate progress. QUALIFICATIONS: Graduate of a college of pharmacy. Registration status as a pharmacist in the state of Nebraska required. Minimum of two (2) years experience in institutional pharmacy environment required. Advanced education or training preferred.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************

Store - LINCOLN-48TH ST, NELead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities Assist Store Manager in planning and supporting the scheduling and execution of store workload. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Achieve your KPI's; manage your team to achieve their role KPI's Manage the visual merchandising standards in store and execution of feature space and seasonal layouts Manage and execute the inventory management processes in store Manage and execute merchandise operations and Omni channel processes Manage and execute shrink and safety programs. Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Serve as Manager on Duty (MOD) Acknowledge customers, help locate product and provide solutions Cross trained in Custom Framing selling and production Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires Retail management leadership experience Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance Job Posted by ApplicantPro

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say "yes" to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don't need to worry about your student debt Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) As a Customer Service Senior Associate, you'll play a pivotal role in efficiently resolving patient concerns and promoting customer satisfaction. Collaborate with patients, guarantors, and third-party payers to address care, billing, and payment inquiries. Exceed productivity and quality benchmarks, actively contribute to team goals, and adhere to policies and regulations. Join us in maintaining excellent customer relations, advocating for patients, and contributing to a positive organizational environment. If you have questions about applying for the Customer Service Associate, please contact Jana Whitmarsh at ************************** Details Monday-Friday Train 7:00a-3:30pm 6-8 weeks, then regular schedule 9am - 5:30pm ECCP location in the Mutual of Omaha building, 33rd and Farnam Omaha, Nebraska. Potential to work from home after 6 months of training is completed. Ability to type a minimum of 40 words per minute with 95% accuracy required. Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Duties: Customer Service Senior Associate Responsible for prompt and accurate customer relations in a fast paced environment. Responsible for maintaining excellent communications with customers and managing the resolution of patient concerns. Concerns vary in reason and may be clinical or financial in nature. Serve as a patient advocate and collaborate between departments, external agencies, and the patient while building strong relationships to promote customer loyalty while adhering to organizational mission, vision, and values. Required Qualifications: Customer Service Senior Associate High school education or equivalent required. Minimum of three years of higher education with coursework in a relevant field such as business, healthcare, or a related discipline, OR equivalent combination of education and experience in a relevant professional setting. Ability to interact with customers over the telephone and face to face required. Knowledge of patient billing process required. Ability to research and problem solve required. Analytical, organizational, team, project management, and self-directing skills required. Excellent verbal and written communication skills and ability to work with diverse customer base required. Knowledge of Microsoft Office, Microsoft Excel, databases, and payer applications required. Ability to type a minimum of 40 words per minute with 95% accuracy required. Preferred Qualifications: Customer Service Senior Associate Associate's degree in business administration or related field preferred. Knowledge of collection laws, liens, and bankruptcies preferred. Membership in hospital or professional revenue cycle organization preferred. Knowledge of medical terminology, ICD, CPT, and HCPCS coding preferred. Highly developed knowledge of hospital and/or professional revenue cycle processes required. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.

The successful candidate for this position will provide member transaction and account related services and assistance by determining the member's needs in person, over the phone, and through electronic communication. The individual will process requests in a friendly, professional, accurate, timely, and efficient manner. This position will also promote, advocate, and deliver all deposit related products and services including, but not limited to savings and checking accounts, debit cards, certificates, and referrals to a lender for loans etc. Other assigned tasks may include, but are not limited to, new member follow-up support, mortgage processing support, quality control audits and reviews, credit union technology support, and other tasks which contribute to an overall high quality member experience. Primary Functions Establish, develop, and maintain strong member relationships through face-to-face interactions, telephone communications, and written correspondence in addition to providing a consistent level of service which is timely, thorough, and responsive to all members. Represent the Credit Union in meeting a broad range of financial service needs. With limited supervision, responsible for servicing the needs of existing and prospective members, as well as referral of related services. Identify situations when it is best to refer a member to other personnel to effectively exceed the member expectations. Interaction with management and other Credit Union staff to achieve the highest level of Credit Union service to members. Key Areas of Responsibility Primary teller in the branch which may include opening or closing the branch location independently and / or without supervision. Responsible for performing and facilitating a wide range of account related transactions daily in person, over the phone, or through electronic communication. Will have vault combinations/responsibilities which include maintaining cash, buying and selling cash, and cash related audits. Provides a consistent and professional level of quality service which is timely, thorough, and responsive to all members. Respond to routine requests and inquiries to resolve member concerns or complaints with Credit Union services, products, or software. Establishes, develops, and maintains strong member relationships by providing a consistent quality level of service which is timely, thorough, and responsive to all members and exceeds expectations. Take ownership of member problems, concerns, or complaints until they are resolved to the member's satisfaction which includes involving management or other resources when necessary. Recommend products and services which fulfill the member's need. Look for and act upon new product and service referral opportunities to meet established goals. Provide other teller support services as needed to meet the needs of each member. Record all types of account transactions into the Credit Union accounting system and maintain a high degree of accuracy in performing member account transactions and accounting for cash. Work on a variety of special projects that may be assigned to support Credit Union operations. Provide administrative support for management personnel as needed. Present a professional image of Four Points Federal Credit Union and provide a service experience which exceeds member expectations. Requirements:Requirements High school diploma and minimum one year experience in a cash handling environment, or equivalent. Some college and finance experience preferred. Working knowledge of credit union products and services. Strong service, communication (verbal and written), and effective team skills. Effectively utilize computer technology and a wide variety of software applications and accounting systems. Organizational and time management skills. Present a professional and friendly image of Four Points Federal Credit Union and provide service which consistently exceeds member expectations.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: * Ability to perform role effectively for an average of 6 opportunities concurrently. * Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. * Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. * Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. * Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. * Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program * Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements * Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. * Accountable to prioritizing work that meets the needs of iRhythm business goals * Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business * Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements * Bachelor's degree required, Master's degree preferred: * Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. * Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred * Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months * Strong communication and presentation skills * Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers * Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity * Strong understanding of the healthcare landscape and experience in cardiology preferred * Ability to multi-task and prioritize in a fast-paced environment * Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) * Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

Job Title: Manager of Overnight and Outdoor Experiences FLSA Status: Exempt Hours: Full-time (Tuesday - Saturday with some flexibility required) Pay Rate: Range starts at $62,135/year The Manager of Overnight and Outdoor Experiences is a full-time position reporting to the Director of Community Learning and Engagement. This position leads the development, delivery, and evaluation of engaging, mission-driven overnight programs at the Omaha Zoological Society - encompassing both the Zoo and Wildlife Safari Park (WSP). This role also oversees outdoor education initiatives at WSP and collaborates closely with fellow education managers to support their specific programs throughout the park. This manager plays a critical part in advancing the mission, goals, and values of the Zoo and WSP by ensuring exceptional experiences for visitors, volunteers, and staff. Through innovative and educational programming, the Manager of Overnight and Outdoor Experiences creates opportunities for guests to build meaningful connections with wildlife and the natural world, inspiring support for habitat and species conservation. Duties and Responsibilities/Essential Functions (including but not limited to) : Promote positive and impactful visitor experiences by developing high-quality overnight and outdoor programming to guests of all ages throughout the Zoo and Wildlife Safari Park, fostering meaningful connections to the organization and its mission. Guide the creation of innovative, inclusive overnight and outdoor experiences at WSP that generate revenue and cultivate meaningful connections to wildlife and conservation. Guide the creation of inclusive, mission-driven overnight programs at the Zoo that engage guests and motivate conservation-minded behaviors. Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator, with responsibilities including regular performance observations, evaluations, and the ongoing support and professional development of staff. Collaborate with education managers to support education programs that intersect with WSP operations, such as backstage experiences and formal education partnership initiatives. Oversee budgets and revenue for overnight programs and outdoor experiences across the Zoo and WSP to ensure responsible, effective use of resources, and grow revenue. Develop and implement professional development for coordinators and part-time staff in programs. Collaborate with the visitor experience research and evaluation manager to assess the impact and effectiveness of overnight and outdoor experience programs, ensuring continuous improvement based on data and visitor feedback. Provide excellent customer service to general visitors through interpersonal and communication skills. Develop community partnerships to develop and promote outdoor and overnight experiences. Work with the marketing team to promote all overnight and outdoor experience programs at the Zoo and Wildlife Safari Park to the public. Ensure all programs within this portfolio align with the organization's interpretation plan. Assist in preparation of grant proposals and newsletter articles (e-news, Facebook, and Zooprints). Work closely with the Education management team to foster a positive, collaborative work culture and drive progress toward strategic education goals. Assist with other Education duties as assigned. Knowledge, Skills, and Abilities: Demonstrated excellence in leadership, communication, decision-making, initiative, strategic planning, and relationship-building, with a strong commitment to safety. Proven ability to engage and work effectively with diverse audiences across all age groups and backgrounds. Proficient in Microsoft Office 365, including Word, Excel, and PowerPoint; working knowledge of point-of-sale systems. Strong commitment to excellence and high professional standards. Outstanding written, oral, and interpersonal communication skills. Ability to collaborate with all levels of management and cross-functional teams. Strong organizational, problem-solving, and analytical skills. Ability to manage multiple priorities and adapt to changing demands. Flexible, enthusiastic, and able to work in a dynamic environment with shifting priorities. Demonstrated ability to manage multiple projects simultaneously and meet deadlines. Sound judgment and the ability to make timely, well-informed decisions. Flexibility in scheduling: ability to work weekends, holidays and after-hour assignments as necessary. The regular work week for this position will be Tuesday - Saturday. Supervisory Responsibilities: Oversee the Scout and Campout Coordinator and Wildlife Safari Park Coordinator All leaders are expected to: Foster connection, trust and transparency by leading with honesty, consistency, and inclusion. Leaders who embody these principles build a sense of community - creating an environment where team members feel seen, valued and united in purpose. This foundation enables teams to thrive and share in the joy of working together toward common goals. Maintain two-way communication by regularly connecting with team members and encouraging dialogue. Open communication fuels innovation by ensuring all voices are heard and ideas are shared, driving our collective impact. Create space for feedback - both giving and receiving - and follow up meaningfully. By valuing feedback, we promote an environment of care, where growth and improvement are supported, leading to impactful outcomes for both individuals and teams. Model accountability and responsiveness by owning outcomes and addressing issues timely. This demonstrates care for the team's well-being and ensures that our actions have a meaningful, positive i mpact on the organization. Promote psychological safety by supporting open expression without fear of retaliation or judgment. A psychologically safe environment is fundamental to fostering joy in the workplace and enables everyone to contribute to our collective success with confidence. Qualifications: Bachelor's degree in education, environmental education, fisheries & wildlife, biology, or a related field preferred. Experience in supervising, mentoring, and motivating staff or volunteers. Understanding of budget development, monitoring, and financial oversight. Experience in grant writing and grant management. Valid driver's license required. Candidates might be required to pass a pre-employment background check, drug test, and possess a valid driver's license with a good history. Work Environment/Physical Effort: The employee must be able to travel regularly between two work locations: Omaha's Henry Doorly Zoo & Aquarium and the Wildlife Safari Park in Ashland, Nebraska. Ability to walk extended distances throughout the Zoo and Wildlife Safari Park in varying weather conditions. Ability to stand, sit, kneel, bend, twist, reach overhead, and climb as required to perform job duties. Ability to lift, push, pull, and move up to 20 pounds regularly and up to 40 pounds occasionally, using safe and proper lifting techniques. DISCLAIMER The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Customer Service Opportunity in Financial Services Supervisor- Client Services La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Exempt Salary: $60,000 - $68,000 per year + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits. Summary: As a Supervisor of Client Services, you will engage directly with our orphaned clients helping service and support their accounts while leading a team of Client Services phone professionals who do the same. The supervisor will be responsible for supporting the Client Services phone agents and answering questions related to the common call types we receive, including money movement, account maintenance, new account opening, etc. Our ideal candidate ensures the quality and timeliness in delivery of service. A collaborative and entrepreneurial approach will drive success as you help to resolve complex inquiries on behalf of the team you lead. Your contributions will ensure that our orphaned clients get best-in-class service in every interaction with Osaic. The Ideal Supervisor of Client Services must be capable of succeeding in a fast-paced team environment and possess a passion for elevating the advisor's experience. This position's primary objective is to manage a group of individual agents who are responsible for the service of our orphaned accounts within the Client Services population while supporting the quality development of Client Services as a whole. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: * Lead a team of Client Services agents that will support and service Osaic's orphaned accounts. * Set team goals, establish vision and take action to achieve goals. * Effectively coach, in a diversity of ways, to drive team results for client satisfaction, service, quality, and productivity aligned to department objectives * Provide timely coaching, training, and total performance management * Support the entire Client Services team with real time help floor walking and being support to team members who need additional coaching * Assist with client services processing tasks as needed to ensure timely and accurate handling of requests * Support the client team chat channel, answering team member questions real time * Develop and maintain internal relationships * Identify and take responsibility for addressing operational and organizational challenges that impact the team * Effectively adopt changing business needs and guide employees through shifting priorities Basic Requirements: * Minimum 2 years related experience within the industry, interfacing regularly with clients or financial professionals * Experience and comfort level with engaging and supporting the needs of clients with complex expectations * Exceptional oral and written communication skills with a strong attention to detail * Ability to display relentless poise in a fast/high pressure and demanding environment with a heightened level of client dedication * Outstanding professional presence and positive customer service attitude * Successful track record of customer-centric decision making * Ability to cope with and persevere through frequent and unexpected changes * Excellent organizational skills, with the ability to handle multiple tasks Preferred Requirements: * At least 2 years management experience required with demonstrated ability to develop people, at different performance levels, via established performance objectives, regular feedback, and appropriate recognition * Bachelor's degree in business, Finance or related field is preferred CRM experience / Salesforce experience. * Completion of FINRA SIE exam. * FINRA Series 7 license, other FINRA licenses. Equal Opportunity Employer Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting. Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.

About Certified Group At Certified Group, we deliver expert solutions and rigorous testing our customers can trust-on time, every time-so the world can have confidence in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification and audit services, Certified Group brings together trusted brands including Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. We support a wide range of industries, including food & beverage, dietary supplements & NHPs, cosmetics, OTC and personal care products, tobacco, nicotine, cannabis, and hemp. We are united by a shared culture and core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team-including believing in you. The Opportunity We are seeking a Lab Services Supervisor to play a critical leadership role within our laboratory operations. This position is ideal for a hands-on leader who is passionate about training, quality, and developing high-performing teams. In this role, you will oversee and deliver laboratory training, mentor staff, and partner closely with management to ensure operational excellence, regulatory compliance, and a positive, professional work environment. Key Responsibilities * Lead, deliver, and oversee training for new and current laboratory personnel. * Mentor and coach team members, providing ongoing performance feedback and development support. * Evaluate training effectiveness and manage corrective action plans when needed. * Maintain a collaborative, respectful, and safety-focused workplace culture. * Ensure compliance with the FSNS Quality Manual, SOPs, QC standards, and ISO 17025 guidelines. * Conduct internal audits related to training and test performance. * Maintain trainer qualifications and required certifications. * Process samples and perform testing as needed across multiple laboratory areas. * Maintain the ability to perform all functions reporting to the supervisor. * Oversee test results and reporting, including communication of out-of-specification results. * Address client needs in collaboration with the Management Team. * Work closely with Operations and Technical Managers to support lab priorities and schedules. Identify opportunities to improve operational efficiency through effective training. * Stay current with industry trends, scientific literature, and professional development opportunities. * Promote and uphold safety standards for yourself and others. Ensure proper use of PPE and adherence to laboratory safety protocols. Education & Experience * Bachelor's degree in Life Sciences or a related field required. * Master's degree in Life Sciences or a related field preferred. * Minimum of two years of analytical laboratory experience and at least one year of experience managing or supervising personnel, or an equivalent combination of education and experience. * Familiarity with GMP, OSHA, FDA, BAM, APHA, and Compendium methods is required. * Working knowledge of LIMS and Microsoft Office is required. Skills & Competencies * Strong written, verbal, and interpersonal communication skills. * Excellent organizational and time-management abilities. * Critical thinking and independent problem-solving skills. * Ability to interpret written, verbal, and visual instructions. * Comfortable working in a fast-paced, deadline-driven environment. * Ability to lead and supervisor a team. Sunday -Thursday Sunday shift starting at 10am Monday-Thursday shift starting at 2pm

Job Description About the Job At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services. Be part of a team that's transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do! The Role The Physician Services Supervisor is responsible for overseeing the daily operations of licenses, applications, and verifications within the Physician Services team. Ensuring timely and accurate completion along with compliance is critical. This role is a frontline leader that provides support and guidance, performance management, problem solving, and training. This position is full time and in the office during regular business hours. Job Functions Oversee physician services team coordinating daily activities to meet goals Monitor employee performance, providing guidance and clear feedback Conduct annual performance reviews for employees Provide ongoing training and development opportunities Address and resolve employee concerns, conflicts, and disciplinary actions Serve as a liaison between employees and management Identify areas of improvement and solutions, providing feedback to management Ensure accuracy and compliance with credentialing and licensing requirements Manage license renewals, state license applications, hospital privileging, and credentialing processes Communicate with State Boards, hospitals, and other entities to resolve deficiencies or application issues Obtain necessary fees from accounting and ensure payments are processed correctly Maintain accurate and up-to-date documentation in internal systems Support the Physician Services department with projects, tasks, and assignments Preferred Talents Strong understanding of medical credentialing, licensing, and privileging processes Knowledge of healthcare accreditation standards Understanding of state medical board regulations and their impact on licensing Awareness of HIPAA regulations Strong communication skills, written and verbal Proactive approach to challenges and improvements Effective problem solving and decision making Ability to motivate and develop team members Ability to foster a positive and productive work environment Attention to detail and organized Proficient in computer literacy and Microsoft Suite Experience using spreadsheets, reporting tools, and document management systems Qualifications Preferred Undergraduate degree or equivalent work experience 2 + years medical experience directly relating to radiology BENEFITS & PERKS Comprehensive benefits package, including retirement and profit sharing Paid time off and flexibility to support your personal life Fuel for your day with company sponsored lunches & snacks

Pay Range: $18.77 - 22.80 hourly Job Description: Your Piece of the Puzzle As NFM's Warehouse Department Trainer, you will train new staff in the safe, effective and efficient handling of products following all applicable department methods. Training will consist of all methods for Safety, Service and Production within the department as well as other training as assigned. Job Duties: A Day in the Life Monitor Identify, report, and take positive steps to correct any safety/security deficiency affecting NFM staff Manage Deliver training programs for employees, ensuring compliance with company policies and industry standards Plan Attend OSHA required safety classes and specific training as mandated by NFM (e.g. quality related classes, Service Plus, Back Education, etc.) Assist Familiar with workload priorities, ensure timelines are met Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? Must meet minimum age requirement of 18 years old High School Diploma or GED preferred 1-year labor or warehouse experience NFM Warehouse experience preferred for internal candidates Lift test requirement: ability to lift, push, pull required weights per established requirements for the department Ability to work nights, weekends and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, criminal background check

The Account Services Specialist I is integral to our transfer agency operations, focusing on the creation of new accounts, execution of financial transactions, and meticulous record-keeping for our mutual fund clients. Additionally, this role entails minimal direct client interaction but requires substantial collaboration with internal team members. KEY ACCOUNTABILITIES Accurately inputs customer data from applications to set up new accounts. Manages basic financial operations including redemptions, purchases, exchanges, TIK's, and account rebalancing. Executes retirement plan account transactions in line with IRS standards. Begins incoming transfers by dispatching required documents to the custodian. Tracks transfer statuses and ensures follow-up until completion. Oversees shareholder account updates and manages returned mail. Coordinates with broker-dealers or clients to gather missing account information and seek necessary clarifications. Connects accounts for rights of accumulation or plans accounts and processes letters of intent. Accurately prepares and reconciles check deposits. WORKING RELATIONSHIPS Engages with clients as necessary for general information, issue resolution, inquiries, or reporting needs. Maintains daily communication with team members and related departments for inquiry follow-ups and workflow management. May perform other duties as required and assigned. EDUCATION AND EXPERIENCE Bachelor's degree in business administration or a related field. 1-3 years of experience in client services or a related field. Background in the financial services industry. Series 6 license is an asset. KNOWLEDGE In-depth understanding of retirement products, including IRA's, and other plans. Knowledge of mutual funds and alternative investment offerings. Microsoft Office Suite. Adobe Acrobat. SKILLS AND ABILITIES Troubleshoots issues utilizing creative and critical thinking skills. Multitasking, analytical, and organizational skills. Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness. Demonstrates personal integrity, responsibility, and accountability. Effectively uses resources such as time and information in conjunction with associates. Participates in solving problems and making decisions. Presents and expresses ideas and information, written and oral, clearly, and concisely. Actively listens to others to achieve understanding and supports an open exchange of ideas and information. Identifies needs, arranges for, and obtains resources to accomplish individual and department goals. Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations. Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion. Equivalent education, experience, and KSA's will be considered.

Job DescriptionDescriptionWho We Are We're building a better way to donate plasma - one that's fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow with a high-energy team, this is a great opportunity. What You'll Do As the Center Supervisor, you'll be a key partner to the center leadership team and a visible leader on the donor floor, helping coordinate critical aspects of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and helping to create a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members. Compensation: Starting at $21/hour + potential monthly bonus and benefits, with additional pay for candidates who hold a medical license/certification (EMT or Paramedic) Travel: May include short-term travel for training or support at other centers Key Responsibilities Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals. Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.). Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior. Donor Experience: Have an eye on the end-to-end donor experience. Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards. Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations. Problem Resolution: Address donor or staff concerns promptly and escalate issues to the Center Leadership as needed. Required Qualifications High school diploma, GED equivalent, or higher education 1+ years of experience in supervisory roles Ability to lift 50 lbs and stand or walk for extended periods Ability to work flexible hours including evenings, weekends, and holidays Who You Are A Detail -Oriented Problem Solver - You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented. An Empathetic Communicator - You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others. A Development-Minded Employee - You are self-aware and curious, have integrity, and have a track record of steep learning curves. A Data-Driven Decision Maker - You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases. Who You Are Not Someone who isn't excited to get their hands dirty - while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they're needed. Someone who doesn't thrive in an environment of continuous change - we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster. Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours. Why Join Parachute? Competitive pay + monthly bonus potential Significant career growth opportunities in a fast-scaling environment Medical, dental, and vision insurance Paid time off and company holidays