Customer service supervisor jobs in Maine - 704 jobs

Contract Opportunity - Belfast, Maine About the Role Crown Solutions is offering an exciting contract opportunity for motivated recent graduates. This role is designed for individuals eager to gain professional experience in a dynamic environment. Contract Details Duration: 6 months (extendible up to 1 year) Start Date: Immediate Location: Belfast, Maine Must be a U.S. citizen Eligibility Any Graduate Knowledge of U.S. Healthcare is a plus, but not mandatory Responsibilities Assist in daily operations and project tasks Collaborate with team members to meet project goals Conduct research, prepare documentation, and support client communications Participate in training and skill development sessions Qualifications Strong communication and organizational skills Ability to adapt quickly and work in a fast-paced setting Eagerness to learn and contribute to team success Basic proficiency in Microsoft Office Suite Benefits Competitive contract compensation Opportunity to gain valuable industry experience Potential for contract extension up to 1 year Professional development and mentorship opportunities How to Apply Interested candidates should submit: Resume Cover letter highlighting academic achievements and career goals Send applications to: ***************************

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities Medical benefits Health and Wellness programs 401K plan with 6% match PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

Store - BIDDEFORD, MEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Milton CAT is seeking an experienced Field Service Supervisor to work in our Service Shop in Brewer, ME. Service Supervisors direct and controls the service shop to ensure an efficient, safe, and profitable operation. They work to support corporate objectives by maintaining the highest quality of service to the customer within our Earthmoving and Power Systems industries. These positions will manage the daily workflow, manage the performance of technicians, and manage the customer's repair/maintenance job to meet their expectations. Pay Rate: $75,000.00 - $90,000.00/year based on location, education and experience. Why Milton CAT? Milton CAT, a privately held company, is the exclusive distributor of Caterpillar earthmoving and construction machinery, engines and generator products in the Northeast. We offer rewarding careers with extensive and ongoing training and have opportunities for you to develop and grow your career while making the most of your skills and strengths. Whether you're looking for a steady job with great, family-friendly benefits, or an exciting place to start your career and grow within the organization, Milton CAT is the place for you. We offer customizable, employee-focused benefits that include: Paid Time Off + 8 company paid holidays Health, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Safety and Wellness Program Responsibilities Schedule and assign work to shop and Service Technicians. Track progress and check work status of technicians to ensure the timely servicing of customer equipment. Supervise Service Technicians and engage in performance management by conducting annual and monthly reviews, coaching, counseling, and providing disciplinary action as needed. Assist technicians on complex diagnostic and repair issues. Open, update, and invoice work orders. Advise customers on repairs, define the scope of work, and ensure expectations are met. Analyze customer problems and prepare reports and problem logs. Review and submit time card entries. Maintain customer files. Communicate with the credit department to ensure financial needs are met. Maintain a professional and proper personal appearance at all times adhering to company policy. Enforce safety policies and see that proper safety practices are followed at all times. Perform safety audits. Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. 3-5 years' experience within the earthmoving or heavy equipment industry. 2 years experience in a supervisory or management position. Experience with CAT or similar competitive equipment. Ability to effectively lead, influence and communicate with others both internally and externally. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong problem-solving skills and be detailed oriented with a high level of accuracy. Strong written and verbal communication skills. Able to perform duties with a sense of urgency, exceeding customer expectations. Excellent organizational skills. Ability to work in a dynamic fast paced environment. Minimum Educational Requirements Associates degree in Diesel Technology and/or business studies preferred but not required. Equivalent education and relevant work experience may be considered in lieu of an Associates degree. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

The purpose of this position is to maintain NRH Centre facility and equipment/system standards throughout each section of the 86,000 sq ft facility. This position is responsible for general maintenance and coordination of all facility maintenance. This position is responsible for building relationships with both internal and external contractors and vendors for outside service when in-house repair is not possible. This working supervisor will also be responsible for monitoring all systems throughout facility including HVAC, Aquatic Area environmental system, Aquatic Area water treatment systems, interior and exterior lighting, fitness equipment access control systems, and security system function. Incumbent will also maintain service history records, monitor inventory, and place orders for parts, tools and equipment and assist with annual budget preparations. This position is also responsible for the cleanliness, appearance, and safety of the Recreation Center. This is accomplished by hiring, training, and supervising the maintenance staff to clean, sanitize and maintain the Recreation Center for daily public operations. Schedule the full-time and part-time maintenance staff to provide adequate coverage throughout the 7-day a week operational schedule of the facility. Keep track of the janitorial supply inventory and order supplies when necessary. Continually research best practices for efficient task completion with minimal interruption to daily operations. Practice "green" environmental janitorial practices when practical. Why Work for the City of North Richland Hills? As an employee of the City of North Richland Hills you will experience more than just a job, more than a paycheck. Working for the City of North Richland Hills means becoming a member of our family and reaping the benefits that go along with it. Insurance Full time employees are offered a complete line of benefits, which include medical, dental and vision insurance, life insurance equal to three times your salary, and optional supplemental life insurance and long-term disability programs. Retirement As a full-time employee, you will become a member of the Texas Municipal Retirement System (TMRS) with the City of North Richland Hills making contributions towards your account. You can also put savings toward retirement in the voluntary 457 deferred compensation plan. Vacation, Holidays, and Sick Leave The city offers vacation and sick leave, as well as ten paid holidays. Full time employees earn three weeks of vacation during their first year of employment and 10 hours of sick leave a month. What We're Looking For: * Associate's degree. * Two years' experience in janitorial work, building maintenance, or related field plus at least basic understanding of technical computer-based equipment and building systems. * HVAC Technician, Executive Housekeeping Certification. * Certified Pool Operator License required or obtain one within six months of hire. * Valid Texas Class C Driver's License. PLEASE ATTACH RESUME Code : 2025137-1 Location : NRH CENTRE Posting Start : 01/07/2026 SALARY RANGE: $53,868.00-$75,389.00

As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Join Our Team as Supervisor, Laboratory Services - JMCRS (Transgenic Genotyping Service) We're seeking a motivated and experienced Supervisor to lead day-to-day operations in our high-throughput genotyping laboratory. This role is critical to ensuring safety, productivity, data accuracy, and team development in a fast-paced, innovative environment. The salary range is $69,711 - $101,081 annually. Salary will be determined based on qualifications and experience. Responsibilities Oversee a team of Laboratory Technologists in TGS. Manage workload, training, performance, and development. Ensuring safety procedures and protocols are adhered to Direct report responsibility; conflict resolution, mentoring, coaching, and team & staff development. Manage individual and team performance utilizing KPIs. Workload management and prioritization. Balance competing priorities and ensure appropriate coverage across all genotyping platforms. Customer Service Qualifications Bachelor's Degree in biological sciences or related field or equivalent experience. Strong working knowledge of molecular genetics and genotyping procedures. Three years of experience in a high throughput environment where quality, efficiency and continuous improvement were imperative to success. Demonstrated ability to lead, develop and mentor in a team environment Demonstrated experience with resolving conflicts with diplomacy and tact Demonstrated ability to create and contribute to a positive, professional, high-performance environment About JAX: The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health. Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit *********** . EEO Statement: The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Part-Time Customer Service Executive (20+ hours per week, Monday to Friday or selected days) We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job! This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to: * Give our customers and their guests a warm and friendly welcome, every day. * Manage a range of on-site tasks to help our busy workspace run smoothly and happily. * Above all, help your customers and colleagues have a great day at work. What we can do for you You are reading the right advert if you are looking for: * A fun, challenging and rewarding career. * Great induction training and excellent ongoing learning and development. * Fantastic promotion prospects. * Generous, achievable incentives and sociable hours. About you What really matters is that you've got the right mindset. We'll provide everything else for you to build a fantastic career with IWG. All you need to bring is: * Great communication skills and a love of interacting with people. * A positive, outgoing and can-do attitude. * The ability to take direction, learn new skills and apply them with confidence. * The motivation to be your best every day - and the determination to be even better tomorrow. About IWG With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we're already seven times the scale of our nearest competitor - and we're continuing to grow. With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral. So don't hesitate. Apply today - and let's work together to help millions of people have a great day at work.

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for ensuring a high-quality dining experience by greeting residents and guests, overseeing service staff and interacting with residents and guests while maintaining a safe and sanitary dining environment. Job Description Supervise daily operation of dining room(s), room service and convenience store. Ensure resident/guest satisfaction by responding quickly to needs and requests. Ensure room service orders are delivered timely and properly. Ensure smooth and timely opening of the dining room. Assist in producing weekly schedules with budgetary guidelines for service staff. Ensure that there are an adequate number of employees for each shift and ensure that absences are covered. Lead the training of all new dining room employees. Assist service staff during mealtime as needed. Oversee resident billing of food service charges. Manage dining staff. Qualifications 6+ months of previous Food Service experience. Management experience is not required but a plus. Serv Safe and/or other required local, county or state certifications. You have the ability to switch tasks quickly and often. You have a positive and professional attitude and are good at giving clear direction in a respectful demeanor. You take pride in the quality and presentation of food that you have helped to prepare, as well as the cleanliness of the kitchen and dining areas that you work within. You have a generous amount of patience and the ability to effectively communicate with many different types of personalities. Additional Information Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

is for offshift. • Plan, organize, and coordinate work of machinist mechanics • Ensure quality and timeliness of work is completed within budgeted and scheduled parameters • Assign and status MACPAC work orders/coordinate operational schedule • Ensure timely movement of material throughout work area, working with the material handling team • Resolve design issues through Engineering & Planning • Communicate with other supervisors to help achieve and maintain smooth work flow and high degree of productivity • Support and adhere to the LS6 Labor Contract • Use electronic Time Accounting System (WFM) to maintain employees' time and overtime daily • Maintain 5S safety compliance • Must be willing to work overtime as required Required/Preferred Education/Training Required: • High School Diploma or GED Preferred: • Graduate Apprentice Required/Preferred Experience Required: • Minimum of 1 year experience in machinery related field • Solid understanding of shipbuilding • Excellent communication and interpersonal skills • Demonstrated ability to effectively manage conflict • Demonstrated ability to manage multiple priorities Preferred: • Previous supervisory experience • Previous experience in main propulsion and shafting installation, auxiliary installation, and/or weapon installation

Preble Street Anti-Trafficking Services (ATS) is currently seeking a Program Supervisor to provide leadership to the Anti-Trafficking Services team. This full-time Supervisor position is responsible for providing leadership, supervision, and support to the ATS casework team, functional management of the program, provision of crisis intervention and direct services, supports victim/survivor initiatives and engagement, managing the safety of all program spaces, and leadership in and development of program activities including targeted outreach, Healing Center initiatives, resource development, training, groups facilitation, and multidisciplinary team (MDT) coordination. The Supervisor also participates in maintaining records related to service provision in line with funding requirements in support of the ATS Director. This position will be community-based throughout Maine, depending on scope of specific grants. The supervisor may also carry a caseload, as needed. Qualifications Education or study in social work or related field, OR 1-3 years relevant experience and/or in supervising or mentoring OR comparable combination of education and lived experience Experience working with trafficking survivors and/or similar populations Knowledge of low-barrier service provision, housing-first, harm reduction, and empowerment approaches, and issues related to human trafficking survivors and other experiences of trauma; Understanding of systemic racism, oppression, social and economic justice, and issues related to historically excluded/marginalized groups and communities; Positive regard for individuals fleeing violence, experiencing homelessness, poverty, engaging in commercial sex, and other complex situations; Strong collaborative skills, with the ability to work with cross-cultural stakeholders and develop effective partnerships; Demonstrated ability to connect and work with foreign nationals (asylees, asylum seekers, immigrants, resettled refugees, and individuals without status); Ability to establish boundaries and set limits with a diverse population; Demonstrated leadership and management ability; Strong communication skills, both oral and written, and experience promoting and building diverse and inclusive teams; Bi-cultural/multi-cultural candidates, and those with strong understanding of, or experience with systems involvement are strongly encouraged to apply Compensation and Benefits The hourly rate of pay for this full-time (40 hours/week) position is $29.19 per hour. Staff with bi/multi-lingual skills may qualify for an additional $1.00/hour differential. Generous paid time off, insurance, and retirement plan benefits including: 4 weeks (160 hours, accrued) vacation time, 12 days (96 hours, accrued) sick time, 32 hours personal time, 12 Paid Holidays Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid Life, STD, and LTD insurance 403(b) retirement plan w/ employer match To Apply: We encourage applicants to apply via Preble Street's website employment page. Applications (resume and cover letter, preferred) may also be emailed to *************************** or mailed via USPS mail to Preble Street Human Resources, 55 Portland Street, Portland, ME 04101. Please note that automatically generated confirmations of receipt will be sent in response to applications sent via email. Only those candidates selected for interviews will be otherwise contacted. If you need assistance or accommodation in the application process, please contact us at ******************* . Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws. Preble Street recognizes that Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, LGBTQ2IA+ people and women are less likely to apply for jobs if they don't believe they meet every qualification described in a job posting. Our hiring process recognizes the value of various lived experiences and backgrounds when assessing candidates. Individuals from all cultures and communities are encouraged to apply.

Job Description TESCO Staffing in Bangor is looking EVS Supervisor. EVS Supervisor is responsible for the overall direction, coordination, and supervision of the environmental services team. This includes scheduling, training, performance management, and ensuring adherence to established protocols and procedures. The EVS Supervisor will also be responsible for maintaining adequate supplies, managing equipment, and addressing any environmental concerns. Pay- $18.50 to $19.50/hour Available shift- Responsibilities: Supervise and coordinate the activities of the EVS team, including assigning tasks, monitoring progress, and providing feedback. Develop and implement cleaning schedules and procedures to maintain a clean, sanitary, and safe environment. Ensure compliance with all safety regulations, infection control protocols, and company policies. Train and orient new EVS technicians on proper cleaning techniques, equipment operation, and safety procedures. Inspect the facility regularly to identify and address any cleaning or maintenance needs. Respond promptly to environmental concerns and address any issues raised by staff, patients, or visitors. Conduct performance evaluations and provide coaching and development opportunities for EVS team members. Maintain accurate records of cleaning activities, equipment maintenance, and supply inventory. Collaborate with other departments to ensure a smooth and efficient operation. Qualifications: High school diploma or equivalent required. Minimum of 2-3years of experience in environmental services, preferably in a supervisory role. Strong knowledge of cleaning techniques, sanitation procedures, and infection control protocols. Experience with various cleaning equipment and supplies. Excellent communication, interpersonal, and leadership skills. Ability to work independently and as part of a team. Ability to work flexible hours, including weekends and holidays, as needed. We are looking forward to reading your application. Available shifts and compensation: We have available shifts all days of the week. Compensation is $18.50 - $19.50/hour. About TESCO Staffing: TESCO Staffing needs : PEOPLE We our hiring NOW for TEMP and TEMP to PERM positions. We work in Healthcare, Hospitals, Medical facilities, etc. We have hourly labor jobs in Food Service, Environmental Services and Facilities Support Services. We offer flexible Jobs with flexible Schedules. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Full-time Description Join our team as the Welcome Center Supervisor and be the friendly face that sets the tone for exceptional member and guest experiences! In this key leadership role, you'll oversee all aspects of the Welcome Center - from supervising and training staff to ensuring smooth daily operations and top-notch customer service. We're looking for a motivated professional with strong communication skills, a knack for organization, and a passion for creating a welcoming, positive environment. If you have at least three years of customer service experience and enjoy leading a team to success, we'd love to have you on board! BENEFITS: Health Insurance Dental Insurance Life Insurance PTO, Paid Holidays, Floating Holidays, and Vacation Retirement Fund Supplementary Life and Critical Illness Insurance Employee Assistance Program Fabian Oil Discounts Free AYCC Membership Potential for FREE Childcare POSITION SUMMARY: Supervise all aspects of the Welcome Center, ensuring that members and guests receive exceptional customer service and engagement through effective training and day-to-day oversight of the Welcome Center staff. ESSENTIAL FUNCTIONS: Provide direct service to members & guests and perform all functions of Welcome Center Representatives and Team Leaders. Register program participants and coordinate program registrations, including logistics to support phone, walk-in and web registration. Provide direct day-to-day supervision of the Welcome Center. Provide leadership and supervision to staff. Hold regularly scheduled staff meetings and in-service trainings (including Daxko). Train and assist staff with tasks including program registration, data entry, answering telephones, member registration, handling receipts and other needs. Work with staff to support membership development and retention goals. Conduct tours, sell memberships, coordinate the calling of all new and terminated members, and interact with all members. Assist with member engagement tasks and projects such as special events, open houses, promotional campaigns, etc. Work collaboratively with the Finance department to develop an annual budget and oversee its implementation. Design effective budget models, complete analysis of department financials, and share information with designated committees. Review, allocate and code revenue and expenses in accordance with the approved chart of accounts. Comply with internal controls. Accomplish department and organizational objectives by managing staff and their performance, planning, scheduling, and evaluating staff, recruiting, selecting, orienting, and training staff, coaching employees to foster growth opportunities and completing required paperwork in a timely manner. Requirements KNOWLEDGE/EDUCATION/CERTIFICATION: High School Diploma or GED required. Knowledge of computer and data systems and reporting; Proficient in MS Office Suite and computer software programs. EXPERIENCE: Minimum 3 years related experience in Customer Service required. At least 1 year of supervisory experience preferred. SKILLS & COMPETENCIES: Ability to communicate pleasantly with a variety of people. Maintain confidentiality related to employees and members. Communicate effectively with a variety of stakeholders. Exhibit a positive, professional and collaborative attitude with all internal and external customers, supervisor and co-workers. Excellent time management skills and ability to follow through Ability to juggle multiple priorities at once Perform work accurately WORK SCEHDULE: Flexible shifts that take place in daytime, evening, and weekend. 40 hours per week Salary Description $21.00 per hour

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you thrive in environments where operational excellence and team development drive customer satisfaction? As a Field Services Supervisor at Spectrum, you will oversee installation and service operations from the node to the home, ensuring every aspect meets our technical standards and safety protocols. Lead a team dedicated to delivering superior craftsmanship and performance, making a measurable difference in the experience our customers receive. How You'll Make an Impact * Supervise installation and service operations to meet customer and technical standards * Coordinate training, mentor team members, and conduct performance evaluations to drive productivity and safety * Conduct quality control checks and field safety observations to ensure compliance with Spectrum standards * Resolve and proactively prevent escalated customer issues through effective problem-solving * Facilitate communication and cooperation with internal teams and service partners to support operational excellence * Ensure team members maintain necessary company-issued tools and equipment * Maintain records and documentation according to Spectrum's policies Working Conditions * Work indoors in confined spaces and poorly ventilated areas, including attics during extreme temperatures * Exposure to dust, noise, insects, pets and cleaning solutions * Perform duties in commercial, factory and outdoor environments, sometimes near power lines and electricity * Travel in inclement weather and work at various heights above ground on telephone and power poles * Some out-of-town and overnight travel required based on business needs * Occasional overtime, weekend or second shift work as needed Some tasks performed in an office settin WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: * Associates degree in electronics or related field, or equivalent work experience * Industry and vendor specific certifications and training, such as NCTI, SCTE, BCT/E Experience: * 5+ years of field technician work experience (preferred). * Supervisory experience in a technical environment or people leading work experience. * Experience with complex cabling jobs, including installation of Cat5/Cat6 cabling * Experience programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches, and wireless access points in commercial environments Skills: * Ability to read, write, speak, and understand English * Effective communication skills with employees, customers, and suppliers * Advanced understanding of TCP/IP stack and network design * Ability to use software tools, computer applications, and test equipment * Knowledge of basic network devices and appliances * Ability to safely use weight-bearing equipment * Valid driver's license with satisfactory driving record Preferred Qualifications Education: Associates degree in electronics or related field Experience: * 1+ year(s) of supervisory or leadership experience in a technical environment or people leading work experience. * 5+ years of field technician work experience (preferred). Skills: * Ability to manage customer interactions, resolutions and demonstrate leadership qualities and motivate others * Ability to handle multiple projects and tasks, prioritize and organize effectively * Moderate knowledge of residential and commercial facility construction design and layout * Basic knowledge of Spectrum's products and services #LI-MW3 TCB401 2025-67403 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

The Dry Dock/Waterfront Front Line Supervisor will be responsible for the crew and maintenance of systems on Floating Drydock #3. Reporting to the Dockmaster for the day-to-day management of a multi-disciplinary crew conducting maintenance, repair, and operation of BIW's Floating Dry Dock #3. Shall act as a backup for the Dockmaster when he is not present, overseeing waterfront safety and operations within the shipyard. Applicants must be able and willing to work and train towards certification as a floating dry dock FOS IAW USN MILSTD 1625D. Ability to self-manage and take initiative; must be a self-starter requiring limited supervision. Key Responsibilities * Safety Leadership: * Maintain a safe working environment at all times. * Provide advice on waterfront safety as a subject matter expert. * Contribute to attainment of company safety goals. * Project Execution: * Support the execution of the dry dock preventative maintenance program and maintain accurate records. * Assist in maintaining the certification of Floating Dry Dock under MILSTD 1625D. * Execute facility repairs. * Facilities Management: * Oversee day to day management of dock crew including work assignments, project planning, and direct supervision as required. * Aid in planning and executing inspections and dock evolutions, including vessel transfers and launches. * Maintains all mechanical and fluid systems on the dry dock. * Training and Development: * Interpret technical drawings and publications as required. * Occasional travel to other GD shipyards, for training and support opportunities. * Provide training to LS6 mechanics on dry dock systems. * Team Collaboration and Communication: * Collaborate with other shipyard departments to facilitate efficient operations and execute complex projects. * Carry a BIW mobile phone and assist with dock scheduling requirements. * Continuous Improvement: * Execute all aspects of the Business Operating System. * Perform other duties as assigned by management. Required/Preferred Education/Training * Associates or Bachelors Degree in a STEM related field preferred. * Unlimited 3/AE Engineer or 3/M license issued by USCG preferred. Required/Preferred Experience Required * Experience leading a crew. * Excellent command of English language. * Technical understanding of shipboard/dry dock systems. Preferred * Formal education in marine operations. * Knowledge of ships stability. * 1 year experience in a supervisory role. * Experiential or academic knowledge of operation, maintenance, and repair of marine systems. * Familiarity with Maximo, NS5, or equivalent computer based PMS. * Proficiency in computers, to include Microsoft Office Suite applications. * Familiarity with maritime and shipyard industry best safety practices. * Familiarity with reading and interpreting ship's drawing, project specifications, etc. * Maritime Education.

The Front Line Supervisor, Machinist - 2nd Shift, is a leadership role responsible for supporting the Machinist operations on 2nd shift. Operating under the BIW Business Operating System (BOS), this position ensures safe, high-quality, and efficient execution of trade work to support ship/unit construction schedules. This role provides technical and resource management for Machinist activities and plays a key role in coaching and mentoring mechanics to strengthen trade performance and team effectiveness. Key Responsibilities Safety Leadership: * Champion BIW safety culture and enforce all safety standards and procedures across operations. * Ensure proper PPE use, hazard awareness, and adherence to safe work practices. * Support safety training and continuous improvement in workplace safety performance. Project Execution: * Lead execution of Machinist activities to support ship/unit schedules. * Monitor the quality of work performed; ensure first-time quality through proper oversight and training. * Support Plan of the Week (POW) execution and coordinate with area management to align resources with operational needs. * Track the status of assigned Preventative Maintenance (PM) workloads and work order's completion status to enable intervention for planned downtime (and reduce unplanned outages). Operational Management: * Participate in efforts to improve efficiency and optimization. * Provide technical guidance and support to mechanics. * Ensure accountability of task and goal completion. * Support Machinist metric(s) and established goals. * Understand, support, and administer the union labor contract. * Use electronic time accounting system (WFM) to maintain employees' time, overtime, and work order charges daily. Mentoring & Team Development: * Mentor mechanics by developing their technical knowledge and ability to execute daily objectives. * Ensure procedures and process controls are well-documented and communicated to the personnel charged with executing the tasks. * Promote continuous learning and skills development for mechanics. Continuous Improvement: * Participate in Business Operating System (BOS) principles and productivity enhancements. * Focus on the quality of trade's workmanship to ensure quality standards. * Incorporate the Plan-Do-Check-Act model to ensure sustainment of the improvements established. Required/Preferred Education/Training * High School Diploma or GED required. * Graduate apprentice preferred. Required/Preferred Experience * Minimum of 1 year experience in machinery related field required. * Solid understanding of shipbuilding required.• Excellent communication and interpersonal skills required.• Demonstrated ability to effectively manage conflict required.• Demonstrated ability to manage multiple priorities required.• Previous supervisory experience preferred.• Previous experience in main propulsion and shafting installation, auxiliary installation, and/or weapon installation preferred.

The Front Line Supervisor, Machinist - 2nd Shift, is a leadership role responsible for supporting the Machinist operations on 2nd shift. Operating under the BIW Business Operating System (BOS), this position ensures safe, high-quality, and efficient execution of trade work to support ship/unit construction schedules. This role provides technical and resource management for Machinist activities and plays a key role in coaching and mentoring mechanics to strengthen trade performance and team effectiveness. Key Responsibilities Safety Leadership: Champion BIW safety culture and enforce all safety standards and procedures across operations. Ensure proper PPE use, hazard awareness, and adherence to safe work practices. Support safety training and continuous improvement in workplace safety performance. Project Execution: Lead execution of Machinist activities to support ship/unit schedules. Monitor the quality of work performed; ensure first-time quality through proper oversight and training. Support Plan of the Week (POW) execution and coordinate with area management to align resources with operational needs. Track the status of assigned Preventative Maintenance (PM) workloads and work order's completion status to enable intervention for planned downtime (and reduce unplanned outages). Operational Management: Participate in efforts to improve efficiency and optimization. Provide technical guidance and support to mechanics. Ensure accountability of task and goal completion. Support Machinist metric(s) and established goals. Understand, support, and administer the union labor contract. Use electronic time accounting system (WFM) to maintain employees' time, overtime, and work order charges daily. Mentoring & Team Development: Mentor mechanics by developing their technical knowledge and ability to execute daily objectives. Ensure procedures and process controls are well-documented and communicated to the personnel charged with executing the tasks. Promote continuous learning and skills development for mechanics. Continuous Improvement: Participate in Business Operating System (BOS) principles and productivity enhancements. Focus on the quality of trade's workmanship to ensure quality standards. Incorporate the Plan-Do-Check-Act model to ensure sustainment of the improvements established. Required/Preferred Education/Training High School Diploma or GED required. Graduate apprentice preferred. Required/Preferred Experience • Minimum of 1 year experience in machinery related field required. • Solid understanding of shipbuilding required. • Excellent communication and interpersonal skills required. • Demonstrated ability to effectively manage conflict required. • Demonstrated ability to manage multiple priorities required. • Previous supervisory experience preferred. • Previous experience in main propulsion and shafting installation, auxiliary installation, and/or weapon installation preferred.