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Customer Service Supervisor Jobs in Martinez, GA

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  • Customer Support Representative

    Id Shop, Inc. 4.4company rating

    Customer Service Supervisor Job In Greenwood, SC

    of Technical Customer Support Representative. This is an opportunity for full-time work on-site in our Greenwood, SC offices. Laminex is a leader in the sale and service of professional ID badge products in the USA. The work schedule for the position is Monday-Friday, 8AM-5PM Eastern excluding holidays. As a Customer Support Representative, your responsibilities include: Answering customer technical support questions related to ID card production software Answering customer technical support questions related to ID card printers Assisting customers with setup and training for new installations and reinstallation of their system(s) Setting up warranty and RMA cases for any products that are in need of repair for customers Training on vendor hardware and software to remain proficient in support duties A background screen is required Because of our customer base which includes local, state and federal government customers, a background screen is required (per applicable laws) for employment. Proficiency in the following are also required: Microsoft 365 suite operations including Teams and Excel Microsoft Windows (10 & 11) support including installation and removal of printers, drivers and hardware An understanding of database operations, although a formal DBA certification is not required An understanding of tools used for secure file transfers to and from customer PCs An understanding of remote-support tools (examples: goto assist, team viewer) Skills that you are expected to use every day in this position include: Excellent telephone, chat and email communication skills Patience and understanding that each customer's skill set is different The ability to implement creative solutions to problems The ability to diagnose the causes of common problems with customers' systems and hardware This position is an opportunity to work on a small team in a close-knit environment, and to provide rewarding experiences for both you and the customer. To be successful in this position, a high degree of technical proficiency is less important than your openness to and your ability to learn new products and systems. Benefits include Company-paid health insurance (Premiums are 25% paid by employee, and 75% paid by company) 401(k) matching up to 4% Pay increases (merit-based, upon positive annual review)
    $28k-37k yearly est. 11d ago
  • Team Lead Occupational Therapy

    Encompass Health 4.1company rating

    Customer Service Supervisor Job In Thomson, GA

    Now offering Sign On Bonus OR Relocation Assistance! Occupational Therapy Team Leader Career Opportunity Lead with Purpose in Occupational Therapy Seeking a career transcending the ordinary? Join Encompass Health where your leadership skills matter. Embrace a role close to your heart and community, making a meaningful impact in patients' lives during their rehabilitation journey. As a Team Leader for Occupational Therapy, champion small victories, ensuring seamless implementation of procedures and treatments. Utilize your specialized skills to deliver compassionate, personalized care, guiding patients toward their rehabilitation goals. Benefit from the latest technology in a supportive, collaborative environment. From day one, our comprehensive benefits underscore your well-being and professional growth. Welcome to a role where your leadership creates impactful outcomes and fulfillment. A Glimpse into Our World Join a team where you'll notice the difference from day one. Working at Encompass Health means becoming a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and how our team members collaborate for the greater good of our patients. Recognitions such as being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award make us immensely proud. Benefits Tailored for You Our benefits are designed to support your well-being and start on day one: Affordable medical, dental, and vision plans for both full and part-time employees and their families. Generous paid time off that accrues over time. Tuition reimbursement and continuous education opportunities for your professional growth. Company-matching 401(k) and employee stock purchase plans, securing your financial future. Flexible spending and health savings accounts tailored to your unique needs. A vibrant community of individuals who are passionate about what they do. Your Role as a Leader in Occupational Therapy Your impactful journey involves: Assisting the Director of Therapy Operations in the daily operations of the therapy team, including scheduling, orientation, training, and communication with the occupational therapy staff and hospital departments. Providing direct care to patients and building rewarding relationships by understanding each patient's physical, mental, and emotional needs to aid in their recovery. Celebrating patient victories along the way. Qualifications Current licensure or certification required by state regulations. CPR certification required or must be obtained within 30 days of hire within this role. Bachelor's or Master's degree from an accredited therapy program required. Minimum of three years of experience in occupational therapy or leadership, with a minimum of two years of clinical experience. Active on Therapy Clinical Ladder (when eligible) or specialty professional certifications preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we truly mean that. Join our family, and let's make a positive impact together!RequiredPreferredJob Industries Other
    $53k-83k yearly est. 1d ago
  • Customer Service Manager

    All Ways Caring Homecare

    Customer Service Supervisor Job In Thomson, GA

    Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 - $19.00 / Hour
    $17.1-19 hourly 12d ago
  • Customer Service Manager

    Brightspring Health Services

    Customer Service Supervisor Job In Thomson, GA

    Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $17.10 - $19.00 / Hour
    $17.1-19 hourly 60d+ ago
  • Customer Service- Part Time

    Lose Design 4.0company rating

    Customer Service Supervisor Job In Aiken, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • PT Customer Service Leader (374144)

    Ahold Delhaize

    Customer Service Supervisor Job In North Augusta, SC

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Customer Service Leader Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $25k-31k yearly est. 60d+ ago
  • Customer Service Attendant

    Mammoth 4.1company rating

    Customer Service Supervisor Job In North Augusta, SC

    Salary Description $12 - $13 / hour
    $12-13 hourly 9d ago
  • Customer Service Associate

    Golden Pantry Food 3.4company rating

    Customer Service Supervisor Job In Lincolnton, GA

    Customer Service Associate Job Description Department: Operations Reports To: Store Manager FLSA Status: Non-Exempt STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store. Essential Functions: Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions: Smile, speak to, and respond to customers. Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment. Read, write, hear and understand the English language. Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products. Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment. Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift. Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers. React to a fire by lifting and transporting a fire extinguisher to the fire area. Bend and remove metal plates and underground tank caps in order to check fuel levels. Climb a ladder to clean windows and retrieve materials. Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins. Sweep parking lot and clean outside grounds and equipment. Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time. Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents. Responsibilities and Duties Observes work schedule as posted, unless a change is approved by Store Manager. Adheres to all City, County, State and Federal laws. Operates shift within company guidelines to achieve sales and profits and maintain standards. Performs all duties in a safe, reliable manner. Completes an incident report for all employee/customer accidents or property damage on the premises. Completes shift change checklist according to guidelines. Records information as warranted in the store communication log Stays familiar with company manuals, bulletins, and other communications. Advises Stores Manager of any situations having an adverse effect on store operating performance. Recruits prospective employees. Prepares a shift change report at the completion of shift in accordance with company guidelines. Properly records all hours worked and signs timecard verifying all hours worked. Assures proper sale and accounting of all merchandise purchased during shift. Customer Service Gives all customers prompt and courteous service. Maintains personal appearance according to guidelines in Employee Handbook. Wears company uniform and name badge while on duty. Greets all customers with a smile and friendly acknowledgment. Rings merchandise promptly, counts back change, offers receipt. Assists customers who need help. Reminds customers of specials, when appropriate. Expresses appreciation to all customers. Handles customer complaints according to company guidelines. Inventory and Cash Control Responsible for controlling cash and inventory on their shift according to company guidelines. Protects company assets at all times. Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift. Merchandising Keeps coolers, store shelves and displays fully stocked and fronted at all times. Ensures the fast food area is clean and supplies are fully stocked at all times. Keeps check-out counter clean and free of clutter. Uses correct pricing for all merchandise. Maintenance Keeps store/floor clean at all times. Checks all refrigeration units for proper temperature. Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary. Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list. Food Service Operations Ensures that the standards of any operations within the store are met, including additional training that is required Investigates and resolves food quality and service complaints. Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food. Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift. Additional May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.
    $23k-29k yearly est. 60d+ ago
  • Customer Service Attendant

    Lulu's Car Wash

    Customer Service Supervisor Job In Martinez, GA

    Car Wash Attendant Attention all car enthusiasts and clean freaks! We are currently seeking a fun-loving and hardworking Car Wash Attendant to join our team. Eligible for Quarterly Bonus Incentive Learning & Growth Opportunities! We want you to learn and grow everyday! Ways to Move Up! All of our Leaders started in the trenches just like you! Free Car Washes As a Car Wash Attendant, you'll be responsible for making sure our customers' vehicles are sparkling clean and looking their best, while providing a memorable customer service experience. But this isn't your average job - we like to have fun while we work! Here are some of the responsibilities and qualifications we're looking for: Responsibilities: - Greet customers with a smile and a positive attitude - Wash and dry vehicles using our state-of-the-art equipment - Assist with maintaining the cleanliness of the car wash facility - Provide exceptional customer service at all times Qualifications: - Passion for cars and keeping them clean - Ability to work in a fast-paced environment - Strong attention to detail - Willingness to learn and take direction - Ability to work well in a team But wait, there's more! We offer competitive pay, flexible scheduling, and a fun and energetic work environment. Plus, you'll get to see all kinds of cool cars come through our wash! So, if you're ready to join our team and have a blast while keeping cars clean, apply today! #csa Salary Description $12.00 - $13.00
    $22k-30k yearly est. 36d ago
  • Customer Service Supervisor (FT Mgmt)

    Ollie's Bargain Outlet 4.3company rating

    Customer Service Supervisor Job In Greenwood, SC

    Join our team and live the Ollie-tude!: (Ollie's Core Values) * BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: * Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous company match with immediate vesting. * Strong field sales career growth & talent development culture for top performers. * 20% associate discount on all Ollie's purchases. * Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: * Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. * Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. * Ensure that all product at the front end is merchandised per the visual merchandise standards. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that front end operations, store standards, and company programs meet all operational expectations. * Assist with developing, evaluating, and supervising front end Associates. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. * Ability to work evenings, weekends, and holidays on a regular basis. * Must have a positive attitude and the ability to interact well with others. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
    $22k-28k yearly est. 10d ago
  • CSR/Medical Assistant PRN/Part-Time

    Medical Associates Plus 3.9company rating

    Customer Service Supervisor Job In Wrens, GA

    Front Desk Medical Assistant/CSR PRN/Part Time The Medical Assistant is responsible for the care and services provided to the Medical Associates Plus patients. The position is also responsible for collaborating with clinical, technical, clerical, administrative, and support staff to facilitate the care and progress of the patient through the recovery process. This position is also responsible for scheduling across the system for physicians including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. The position requires initiative, team skills, communication and interaction with health care management and other health care providers and collaborators such as benefits managers and workers compensation coordinators. The Medical Assistant/CSR provides holistic patient care in high intensity outpatient setting by applying technical nursing skills, and professional judgement to a widely varied patient population including all ages: infant, child, adolescent, adult and geriatric. Administers medications according to department policy and as ordered by the MD or Mid-level provider. This function is supervised by the MD or Mid-level provider on duty. Performs venipuncture for lab orders and starting IVs as ordered by the MD or Mid-level provider. Work ethic compatible with that of the Medical Associates Plus management and demands of the unit. Able to perform as a flexible and versatile member of the Medical Associates Plus team MAJOR AREAS OF RESPONSIBILITY 1. Always works as a team player to provide quality patient care, whether direct or indirect. Within scope of licensure, each employee will assist other team members in accomplishing their job duties in order to “get the job done”. 2. Holds self and team members accountable for knowledge of and full compliance with customer service performance standards as listed on all team members' job descriptions. 3. Participates in planning and in the efficient, effective management of resources. 4. Supports and participates in quality improvement activities. Job-specific Major Areas of Responsibility Utilizes medical assistant knowledge base to provide direct patient care, under direct supervision of the Practitioner. Follows established departmental/professional standards of care in caring for patients of all ages and involving all specialties. Displays an intuitive grasp of emergency situations with quick interventions during highly stressful events. Completes the discharge process. Ability to perform efficiently and effectively under stress. Requires alertness 100% of the time to make sound decisions as well as handle various distractions and interruptions throughout the workday Sufficient physical and psychological health to allow 95% attendance. Ability to learn and work with new specialized programs. Requires frequent intense concentration/attention to detail 90% of the time to read and document, use equipment and computers, and to prioritize and provide patient care both direct and indirect. Keeps team members and the supervisor/team leader informed about work related issues. Communicates information clearly and professionally Actively seeks out opportunities to serve and assist customers. Explains services, policies and expectations in a clear, concise and friendly manner. Ensures that patient's privacy and confidentiality are maintained. Complies with the policies of the Medical Associates Plus and appropriate regulatory standards such as JCAHO, OSHA, Medicare and Medicaid. Establishes files on patients per approved criteria and guidelines to facilitate documentation and follow-up on all cases. Consults with patient, MD or Mid-level provider on a regular basis to ensure the treatment process proceeds without avoidable delays. This includes reporting referrals, scheduling referrals, and scheduling follow-up appointments. Participates in all aspects of patient care, under the direct supervision of the Director of Nursing, MD or Mid-level provider. Performs on-going patient observations, as appropriate for the age of the patient, according to department standards. Evaluates the effectiveness of treatments and or other interventions. Documents evaluation of care vis-a-vis the medical record. Reports patient response/results to appropriate nurse/physician. Performs routine tests according to procedure manuals/laboratory standards. Keeps team members and the supervisor/team leader informed about work related issues. Communicates information clearly and professionally Ensures proper maintenance and handling of all equipment and supplies. Ensures proper maintenance/upkeep of equipment. Reports faulty equipment immediately. Disposes of /handles contaminated supplies/equipment properly. Provides other support to staff and patients as needed/directed. Performs other tasks as requested. Person will have MA level access to current EHR system. The above is intended to describe the job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of supplemental duties, responsibilities, or non-essential requirements. III. QUALIFICATIONS EDUCATION The knowledge base required to function as a Medical Assistant is normally acquired through completion of a high school education and certified or certified-eligible by the National Certification for Medical Assistance through the AAMA and should have graduated from a Medical Assistance Program. Other programs would be considered if the employee was capable through experience or training of performing venipuncture, EKG's, pharmacology exam, breath alcohol screening, audiometric screening, pulmonary function testing, and phlebotomy. Prefer two years of undergraduate study in computers, business or a related field. Basic CPR certification is required. Knowledge of Georgia Workers Compensation Laws and OSHA reporting regulations preferred. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent
    $24k-31k yearly est. 60d+ ago
  • Service Supervisor (Field)

    Dobbsequipment 4.0company rating

    Customer Service Supervisor Job In Grovetown, GA

    Summary of Primary Functions : This position is responsible for assisting the Service Department with customer service needs, opening, and closing of work orders, activities in pre-delivery of new equipment, repair and reconditioning of the new and used trade-in equipment, daily operations of shop functions, field service function and delivery or vehicle functions. Essential Functions and Responsibilities : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned) Handles phone calls, advises customers on technical problems, scheduling customer service needs, planning assigned jobs to work orders containing job information and specifying job instruction, identifying customer and machine. Assists in the appraisal and quotes of repair work coming into the shop and discusses with service manager the service required, both in parts and labor. Assists in scheduling shop assignments, field service work, and truck requirements for pickup and delivery of equipment. Assists in processing warranty claims. Assists in establishing or adjusting work procedures to meet schedules and deadlines. Assists in opening and closing of work orders to ensure timely closing to meet company goals. Supervises all shop activities when Service Manager is away from Branch. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Valid Drivers License Supervisor experience Education, Skill, and/or Experience Requirements : High school diploma or equivalent with one-year post high school education in heavy equipment or two years mechanical experience as a service technician. A 2-year degree and familiarity with industrial equipment, such as construction or forestry equipment is preferred. Organization and communication skills must be highly developed. Computer skills need to be broad based. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, statistics, and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations: This person must possess a valid driver's license and Forklift Certification. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet. We're an Equal Employment Opportunity and Affirmative Action Employer Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual's qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. Notice to Applicants: We participate in E-Verify in the United States. Drug Free and Alcohol-Free Workplace Notice. Dobbs Equipment is an Equal Opportunity and At-Will Employer.
    $32k-52k yearly est. 11d ago
  • Customer Service Attendant

    Sud Stop Car Wash

    Customer Service Supervisor Job In Greenwood, SC

    * 1405 SC-72, Greenwood, SC, USA * 14.00-17.00 per hour Plus bonus eligibility! * Base + Bonus * Full Time Email Me This Job **CUSTOMER SERVICE ATTENDANT** **Sud Stop Car Wash** is looking to hire a **Customer Service Attendant** to join our team in **Greenwood, SC** and it could be you! The pay rate for this position is between **$14.00 - $17.00** based on experience and **bonus eligibility!** We offer competitive medical, dental, vision, and life insurance benefits. We also offer 401(k) with company match and PTO. **ABOUT SUD STOP CAR WASH** At Sud Stop Car Wash, the relationship with our customers and our service are the cornerstones of our success. We believe that every car deserves to shine. With a passion for cleanliness and a commitment to exceptional service, we strive to exceed our customers' expectations with every wash. As we continue to grow, we seek to hire dedicated team members to help us grow and **drive results** that outperform our peers. Potential team members should be ambitious and **adaptable**, focused on improving every customer's life. **Effective communication** that helps instill trust through **accountability** is a must for being part of our team. **A DAY IN THE LIFE** As a Customer Service Attendant, you will be responsible for providing a safe, speedy, clean, and friendly experience to the car wash customer all while increasing sales and having an **opportunity for growth** within the company! Leading by example and demonstrating our CORE values, you'll directly impact our company's growth and success. You'll have high expectations for yourself, sharpen your skills, build relationships, and impeccable industry-specific acumen; plus, you'll love working with your team daily. If this is the right opportunity for you, apply today! **BENEFITS WE OFFER YOU** * Bonus Eligibility! * Paid Holidays including Three (3) "Flexible" Holidays * Health, Dental, Vision, and Life Insurance * HSA/FSA Plans * 401(k) Plan * Opportunities for **growth** throughout the U.S. **PHYSICAL DEMANDS** * Working outside in all weather conditions and **non-climate-controlled environments** * Frequent walking, standing, and being on your feet for extended periods * Regular physical mobility including reaching, grabbing, lifting, and the ability to often handle equipment that may average up to approximately 30 pounds in weight * Ability to work in a **wet environment** **WORK SCHEDULE** * We're open **7 days a week.** **7:30 A.M. to 7:30 P.M.** Weekend and holiday shifts are required. * Scheduled hours may **change** weekly **QUALIFICATIONS FOR A CUSTOMER SERVICE ATTENDANT** * **Sales experience** * High school diploma or equivalent education required * Strong customer service skills * Reliable transportation * Able to walk/sit/stand for extended periods * Positive attitude Experience in a customer service role at a car wash is highly preferred. We seek someone who can prioritize and multi-task independently in a fast-paced environment. You should also be an excellent communicator, organized, detail-oriented, diplomatic, and a team player. If you feel this position matches your desire to grow your professional skills, please fill out our initial **3-minute, mobile-friendly application** and look forward to receiving a **behavioral assessment** invitation from **Predictive Index**. The assessment helps us better understand you and your work environment needs. We encourage setting aside uninterrupted time to complete. Job Location: 1405 SC-72 Greenwood, SC 29649 SSCORP1022 You must select a location. You must select an education status answer. You must select a seeking status answer.
    24d ago
  • Customer Service Rep(05762) - 3100 Washington Road

    Domino's Franchise

    Customer Service Supervisor Job In Martinez, GA

    Lead Dog Pizza INC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's, we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! It's not like another food job, pizza is an art, and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Always Maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards. Qualifications What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. available to work until 10 or 11pm Additional Information - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! PAY - $8.00-$10.00, plus tips Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? All your information will be kept confidential according to EEO guidelines.
    $8-10 hourly 24d ago
  • Restoration Team Supervisor

    Servproebensburg

    Customer Service Supervisor Job In Aiken, SC

    Restoration Team Supervisor Aiken Then don't miss your chance to join our Franchise as a new Restoration Team Supervisor. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! *you* may be our perfect ***hero***! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. **Job Description:** Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers. **Responsibilities:** * Explain processes and answer customer questions, as needed * Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met * Communicate clear expectations to Production Technicians and supervise their activities * Perform production processes as scheduled and ensure quality control * Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers * Resolve problems quickly as they arise * Manage job file documentation to ensure complete and accurate project details * Manage and control costs of production projects * Manage assets by protecting and using equipment and materials properly * Clean and maintain vehicles, equipment, warehouse, and office areas * Perform sales and marketing activities, including add-on sales and security checks **Qualifications:** * Effective written and oral communication * Experience in cleaning/restoration preferred * High school diploma/GED * IICRC certifications preferred * Ability to travel locally or out of state when necessary **Physical and Work Environment Requirements:** * Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance * Exposure to chemicals * Walking and standing for long periods of time, driving, sitting, climbing, * Ability to climb ladders and work at ceiling heights * Ability to work in tight spaces (e.g., crawls spaces under buildings) * Repetitive pushing/pulling/lifting/carrying objects *All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.* At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.Location The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences. **Privacy Preference Center** ** Manage Consent Preferences** Always Active
    $42k-71k yearly est. 23d ago
  • Restoration Team Supervisor

    Iicrc 3.3company rating

    Customer Service Supervisor Job In Aiken, SC

    Restoration Team Supervisor Aiken Then don't miss your chance to join our Franchise as a new Restoration Team Supervisor. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! *you* may be our perfect ***hero***! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. **Job Description:** Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers. **Responsibilities:** * Explain processes and answer customer questions, as needed * Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met * Communicate clear expectations to Production Technicians and supervise their activities * Perform production processes as scheduled and ensure quality control * Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers * Resolve problems quickly as they arise * Manage job file documentation to ensure complete and accurate project details * Manage and control costs of production projects * Manage assets by protecting and using equipment and materials properly * Clean and maintain vehicles, equipment, warehouse, and office areas * Perform sales and marketing activities, including add-on sales and security checks **Qualifications:** * Effective written and oral communication * Experience in cleaning/restoration preferred * High school diploma/GED * IICRC certifications preferred * Ability to travel locally or out of state when necessary **Physical and Work Environment Requirements:** * Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance * Exposure to chemicals * Walking and standing for long periods of time, driving, sitting, climbing, * Ability to climb ladders and work at ceiling heights * Ability to work in tight spaces (e.g., crawls spaces under buildings) * Repetitive pushing/pulling/lifting/carrying objects *All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.* At SERVPRO , you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.Location The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences. **Privacy Preference Center** ** Manage Consent Preferences** Always Active
    $35k-49k yearly est. 26d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Customer Service Supervisor Job In North Augusta, SC

    27823 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 718 Rack Room Shoes 718 Pay Range: North Augusta Plaza 362 E. Martintown Road About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. North Augusta, South Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $25k-31k yearly est. 4d ago
  • Post Closing Team Lead

    Movement Mortgage 4.4company rating

    Customer Service Supervisor Job In Promised Land, SC

    Join the company defining what it means to be an Impact Lender! Mortgages are what we do, but that doesn't define who we are. In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process. In 2023, we pioneered again, helping launch Impact Lending - a new category of lending. Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. At Movement, we are Impact Lenders. We give 40%-50% of our profits to making an impact in our communities. For us, purpose and people have always come before profit. What You Need To Know As a Post-Closing Team Lead, you will responsible for managing a pipeline of anywhere from 500-1000 active loans. Our goal is to sell all bond inventory in 40 days or less from the funding of the loan. Reviewing individual pipelines with each team member during 1 on 1's Understanding the documents that make up our closing package and additional Bond specific investor documents Using Docusign for electronic signatures from borrowers Providing feedback to upper management for quality trends within each investor Developing relationships with the representatives from each investor Managing production and achieving a set monthly target of a minimum of 300 sold 1st liens per month Creating an agenda for trending items/updates for bi-monthly team meetings Working closely with front end operations to get specific documents corrected Managing the aged pipeline and providing current updates for tranche meetings. What We Are Looking For Good pipeline management skills Good organizational skills Understanding of the documents within the closing package and investor specific documents Strong written and verbal communication skills (email/phone) with internal partners and customers Strong problem-solving ability Ability to hit daily/weekly/monthly production targets Ability to learn things in a timely matter and implement them into your day to day operation Adaptability Even Better Bachelor's Degree in related field preferred 1- 2 years in mortgage industry preferred Sound like a good fit? Let's talk about how we can work together. The expected salary range for this position is between: $46,800.00 - $68,800.00 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. We also offer a benefits package that includes: Competitive pay Benefits Offered: Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE Retirement plan: 401(k) and Roth Paid Time Off: 16 days front loaded. Prorated based on the start date month 11.5 paid holidays per year Employee assistance program Excellent career growth opportunity Fun, team-focused working environment Employee driven community outreach program Relocation packages available The application window is anticipated to close on: December 30, 2024 We're definitely not your average mortgage company. When you're ready to grow your career AND your impact, we're ready for you. We're also one of the nation's top lenders and are redefining corporate culture. We work hard, we have fun, we invest in our people and we make a difference. Sound like a plan? Good. Learn more at *****************
    $46.8k-68.8k yearly 12d ago
  • Team Lead Occupational Therapy

    Encompass Health 4.1company rating

    Customer Service Supervisor Job In Sharon, GA

    Now offering Sign On Bonus OR Relocation Assistance! Occupational Therapy Team Leader Career Opportunity Lead with Purpose in Occupational Therapy Seeking a career transcending the ordinary? Join Encompass Health where your leadership skills matter. Embrace a role close to your heart and community, making a meaningful impact in patients' lives during their rehabilitation journey. As a Team Leader for Occupational Therapy, champion small victories, ensuring seamless implementation of procedures and treatments. Utilize your specialized skills to deliver compassionate, personalized care, guiding patients toward their rehabilitation goals. Benefit from the latest technology in a supportive, collaborative environment. From day one, our comprehensive benefits underscore your well-being and professional growth. Welcome to a role where your leadership creates impactful outcomes and fulfillment. A Glimpse into Our World Join a team where you'll notice the difference from day one. Working at Encompass Health means becoming a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and how our team members collaborate for the greater good of our patients. Recognitions such as being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award make us immensely proud. Benefits Tailored for You Our benefits are designed to support your well-being and start on day one: Affordable medical, dental, and vision plans for both full and part-time employees and their families. Generous paid time off that accrues over time. Tuition reimbursement and continuous education opportunities for your professional growth. Company-matching 401(k) and employee stock purchase plans, securing your financial future. Flexible spending and health savings accounts tailored to your unique needs. A vibrant community of individuals who are passionate about what they do. Your Role as a Leader in Occupational Therapy Your impactful journey involves: Assisting the Director of Therapy Operations in the daily operations of the therapy team, including scheduling, orientation, training, and communication with the occupational therapy staff and hospital departments. Providing direct care to patients and building rewarding relationships by understanding each patient's physical, mental, and emotional needs to aid in their recovery. Celebrating patient victories along the way. Qualifications Current licensure or certification required by state regulations. CPR certification required or must be obtained within 30 days of hire within this role. Bachelor's or Master's degree from an accredited therapy program required. Minimum of three years of experience in occupational therapy or leadership, with a minimum of two years of clinical experience. Active on Therapy Clinical Ladder (when eligible) or specialty professional certifications preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we truly mean that. Join our family, and let's make a positive impact together!RequiredPreferredJob Industries Other
    $53k-83k yearly est. 1d ago
  • Customer Service Supervisor/Human Resources Recruitment Coordinator

    All Ways Caring Homecare

    Customer Service Supervisor Job In Aiken, SC

    Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $16.00 - $20.00 / Hour
    $16-20 hourly 9d ago

Learn More About Customer Service Supervisor Jobs

How much does a Customer Service Supervisor earn in Martinez, GA?

The average customer service supervisor in Martinez, GA earns between $28,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average Customer Service Supervisor Salary In Martinez, GA

$40,000
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