Customer service supervisor jobs in Minneapolis, MN

Larson Financial Group is seeking a Client Service Associate - Financial Services in the Minneapolis, MN area to manage the client service operations of an Advisor's practice. This position will allow you to have direct contact with the clients to achieve their financial goals by performing operational duties, servicing clients through diligent and detailed follow-up, and keeping organized accounts of client information. This is a fast-paced and rapidly growing practice, and it is the Client Service Associate's duty to ensure that the Advisor is spending their time in meetings and prospecting. The position will be a good fit for a driven person who desires a guaranteed salary with large upside income potential based on the performance of the individual and the practice. Requirements: Responsibilities include, but are not limited to: Serve as the primary contact for client service needs, ensuring clear, timely communication. Process new business and manage paperwork for investments, insurance, and alternative assets. Coordinate transfers, contributions, distributions, and premium payments across custodians and carriers. Maintain and track tasks, follow-ups, and planning milestones using Salesforce. Schedule and prepare for client meetings, including calendar management and pre-meeting materials. Gather and organize financial and insurance data to support planning and underwriting. Ensure accurate recordkeeping and support regulatory compliance in all workflows. Provide high-level support to advisors by anticipating needs and keeping client processes on track. Expectations: Previous financial advisory services or similar experience required Ability to work with the Advisor and other support team members to accomplish a common goal Be able to conform to a changing environment and work at a quick pace, to achieve timely deadlines The client must be able to rely on the CSA for every financial need, whether it is finding the right answer or having it ready for them 2+ years of experience with Salesforce Proficiency with Microsoft Office including SharePoint, One Drive, Outlook, etc. Must be a self-starter and goal-oriented requirements: Skills and Experience: Four-year degree or equivalent work experience Knowledge of insurance/financial services industry Excellent verbal and written communication Service oriented attitude Ability to maintain confidentiality of information Ability to coordinate multiple tasks and priorities in a fast-paced environment High attention to detail Exceptional organization and problem solving Larson Financial Group, LLC offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% ER PD - other plans available with shared cost) Dental Insurance Vision Insurance ER PD Long Term Disability Insurance ER PD Life Insurance ER PD EAP Voluntary Life & STD available Supplemental Insurance available Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PIc71d54cddc9a-37***********4

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew. JOB OVERVIEW The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals. ROLES AND RESPONSIBILITIES Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business Adhere to client service standards and company policies and procedures Foster a friendly, open and inviting environment for all in-store guests Foster a work environment focused on teamwork and productivity Maintain store cleanliness and organization, including front of house and stock space TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Strong written and verbal communication skills Ability to make decisions independently, or escalate when applicable Ability to work non-traditional hours; weekends, evenings and holidays EDUCATION AND EXPERIENCE Minimum 1-year experience in a client services related capacity PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hours PAY Per Hour: $16.00 If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Location: Minneapolis, MN 55413 Overview: The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory's service, safety, and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. Responsibilities/Essential Functions: * Promote and sustain a safety culture * Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory * Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager * Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs * Assist in the new account installations as directed by Service Manager and/or General Manager * Manages day to day activities of customer service program(s) for the territory * Visit all required customers each quarter to review growth and service opportunities * Ensure RSRs respond to and resolve all service requests timely * Sets clear expectations for customer service and leads by example * 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up) * Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously * Negotiate and secure renewal agreements with existing customers that protect pricing and profitability * Recruit, select and hire Route Sales employees * Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement. * Delivers and participates in training to ensure customer retention and service goals are met * Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution. * Attend meetings and complete necessary administrative work to improve customer satisfaction * Coordinate collections for accounts receivable * Protect and manage merchandise control processes * Investigates and reports on all accidents or incidents, within 24 hours of notification Knowledge/Skills/Abilities: * Demonstrated ability to successfully interface with a variety of organizational functions to get the job done. * Strong interpersonal, analytical, communication, and customer service skills. * Considerable negotiation skills. * Computer proficiency, including working knowledge of MS Office software. * Exposure to sales function preferred. * Considerable skills in management, human relations, and communication. Working Environment/Safety Requirements: * Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). * Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions. * Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. * Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance. Experience/Qualifications: * High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience. * Two years of service and route-based industry experience, with proven track record for growing customer accounts * Previous profit and loss accountability and/or contract-managed service experience preferred * Significant customer interface and service experience * Production planning, maintenance, or warehouse operations experience preferred. License Requirements/Certifications: * Driver's license * Automobile insurance on personal vehicle * Meet minimum DMV/MVR points per company policy * Successful completion of criminal background, motor vehicle record, and drug screen checks. Location: 700 Industrial Blvd NE Minneapolis, MN 55413 Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. Compensation: The salary rate for this position ranges from $72,000 to $89,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes a bonus.

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Location:** **Minneapolis, MN 55413** **Overview:** The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for territory's service, safety, and results, including but not limited to, customer retention, growth of the business, loss and ruin, piece budget, employee retention, accounts receivable (AR) collection, customer renewals, Vestis direct sales, customer satisfaction, route sales and credits. **Responsibilities/Essential Functions:** + Promote and sustain a safety culture + Effectively evaluate, coach, and develop Route Sales Representatives (RSRs) in your territory + Reports directly to a Service Manager or where a Sr. Customer Service Manager is present, will report to the Sr. Customer Service Manager. If neither are present, will report to the General Manager + Create a pervasive sales culture that fosters team selling via Together-In-Growth (TIG) and Shared Lead programs + Assist in the new account installations as directed by Service Manager and/or General Manager + Manages day to day activities of customer service program(s) for the territory + Visit all required customers each quarter to review growth and service opportunities + Ensure RSRs respond to and resolve all service requests timely + Sets clear expectations for customer service and leads by example + 60% of time is spent traveling with service professionals, on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up) + Proactively follow up on accounts in jeopardy and resolve service concerns expeditiously + Negotiate and secure renewal agreements with existing customers that protect pricing and profitability + Recruit, select and hire Route Sales employees + Completes in-person meetings with each RSR once per week to review trends, performance, coach and identify opportunities for improvement. + Delivers and participates in training to ensure customer retention and service goals are met + Daily contact (via remote means) with RSRs to address any pending items/situations to ensure timely resolution. + Attend meetings and complete necessary administrative work to improve customer satisfaction + Coordinate collections for accounts receivable + Protect and manage merchandise control processes + Investigates and reports on all accidents or incidents, within 24 hours of notification **Knowledge/Skills/Abilities:** + Demonstrated ability to successfully interface with a variety of organizational functions to get the job done. + Strong interpersonal, analytical, communication, and customer service skills. + Considerable negotiation skills. + Computer proficiency, including working knowledge of MS Office software. + Exposure to sales function preferred. + Considerable skills in management, human relations, and communication. **Working Environment/Safety Requirements:** + Majority of time will be driving your own vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). + Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions. + Must be able to frequently lift and maneuver up to 50 pounds and occasionally up to 100 pounds, as well as load/unload product from a truck without assistance. + Time will also be spent in a company office environment; with exposure at the loading dock, production and warehouse areas, exposure to vehicles for loading/unloading, and exposure to vehicle maintenance. **Experience/Qualifications:** + High school diploma or equivalent; Bachelor's degree in related field preferred or equivalent experience. + Two years of service and route-based industry experience, with proven track record for growing customer accounts + Previous profit and loss accountability and/or contract-managed service experience preferred + Significant customer interface and service experience + Production planning, maintenance, or warehouse operations experience preferred. **License Requirements/Certifications:** + Driver's license + Automobile insurance on personal vehicle + Meet minimum DMV/MVR points per company policy + Successful completion of criminal background, motor vehicle record, and drug screen checks. **Location** : 700 Industrial Blvd NE Minneapolis, MN 55413 **Benefits** : Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short- and long-term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 40 hours of floating holidays, and paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year. **Compensation** : The salary rate for this position ranges from $72,000 to $89,000 depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation includes a bonus. **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Customer Care Supervisor Reports to Title: Manager of Customer Care Department/Division: Customer Experience & CC Primary Work Location: Shakopee, MN Job Code/Classification: Exempt The Customer Care Supervisor is responsible for supervising and coordinating the daily efforts of the customer care team focus on providing excellent customer experience. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Coordinate employee attendance to ensure appropriate telephone coverage throughout the day and providing an update to the Manager of Customer Care. Support the Customer Care Trainer/Major Accounts position to ensure a smooth onboarding of new employees, including temporary staff Review daily and weekly call stats and provide feedback to personnel and Customer Care Management Provide daily mentoring/coaching to Customer Care representatives, and assisting with more complex judgement calls Establish strong relationships with other business units, focusing on Inside Sales and Order Management. Reports any pertinent information or issues that directly affects the service center or any individual to Manager of Customer Care, thereby enabling Management to take immediate action Special projects as assigned Competencies (Knowledge and Skills needed for this position.) Able to competently handle all duties and responsibilities of Customer Service Representative Prior experience using Navision and Salesforce or other CRM Proficient in in Microsoft Office Suite and Excel Excellent telephone skills Strong verbal and written communication skills Strong organizational and leadership skills Ability to work in a fast-paced, multi-task environment Confidentiality Professional and positive mindset and demeanor Desired Qualifications Required Education: Degree required or equivalent work experience Experience: 1+ year of supervisory responsibilities preferred 4+ years telephonic or business to business customer service experience, preferably for a hearing instrument manufacturer 1+ years of light sales experience is a plus Proficient in Microsoft Office business applications including Outlook and Excel Ability to communicate information and respond to inquiries from both internal and external customers, verbally and written. Other: Other Information Direct reports: Customer Service Representative(s), Sr. Customer Service Representative(s) Indirect reports: n/a Working Environment: Open office setting with adjustable standing/sitting office furnishings Physical Demands: Must be able to lift up-to 10lbs if required Position Type and Expected Hours of Work: Full-time Monday-Friday, 40 hours per week, plus overtime as needed. Position Type and Expected Hours of Work: Full time (8:00am to 5:00 pm), Monday-Friday, occasional Saturday/OT as needed. About Us At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible. What We Offer As a leading medical device manufacturer, we value our employees and offer competitive wages and benefits including: - Generous Benefits including PTO and Paid Holidays - 401k with Company match - Paid Parental Leave & Transition Back to Work Benefits - Company HSA Contributions - Free Hearing Aids for Family Members We encourage you to apply Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees. Pay Transparency Notice: Depending on your work location, the target hourly rate for this position can range from $65,000 - $75,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. E-Verify: GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Are you a passionate leader who loves turning great service into unforgettable experiences? Join Crystal D - The Home of “The WOW Effect” - as our next Customer Service Manager and help us turn emotions into memories every single day. About the Role The Customer Service Manager leads and develops our Customer Service team to uphold the Crystal D brand and provide world-class service. This role blends strategic leadership with hands-on management, ensuring our customers and employees experience excellence at every step. You'll build a strong, high-performing team, implement service strategies that align with company goals, and foster a culture of empowerment, accountability, and continuous improvement. *This role manages a team of 8 direct reports, including one team lead. What You'll Do Develop and communicate a clear vision for the Customer Service department. Lead, coach, and inspire a team of Customer Service Specialists. Establish and track performance metrics for service quality, order accuracy, and productivity. Drive process improvements to enhance efficiency and customer satisfaction. Collaborate across departments (Sales, Marketing, Production) to ensure seamless customer experiences. Promote Crystal D's core values in every decision and interaction. What We're Looking For Associate degree or equivalent combination of education and experience. 3-5 years of customer service leadership or management experience. Proven ability to lead, develop, and motivate teams. Strong communication, organization, and problem-solving skills. Proficient in Microsoft Office Suite and comfortable adopting new technologies. A growth mindset and a passion for delivering outstanding service. Our Core Values Integrity - I do what I say I will do. Quality - I have an unyielding persistence to improve. Respect - I treat people the way I want to be treated. Commitment - I am committed to the ongoing viability of the company. Passion - I have the burning desire to achieve in all I do. Why You'll Love Working Here At Crystal D, you'll join a team of Memory Makers who are passionate about creating meaningful moments. We offer a collaborative, growth-oriented environment where excellence is recognized and celebrated. If you're a proven leader ready to make an impact and deliver The WOW Effect every day - we'd love to meet you! Compensation and Location Salary: Starting at $75,000 annually, commensurate with experience Location: 505 Atwater Circle, St. Paul, MN 55103

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

The Supervisor Patient Services plays a vital role in ensuring the smooth and efficient operation of their assigned patient service team. This position is responsible for supervising, overseeing the day-to-day operations, and maintaining a high standard of customer service and patient satisfaction. The Supervisor Patient Services collaborates with various departments to optimize patient care and provides leadership and guidance to the team. Responsibilities Team Leadership: * Provide leadership, guidance, coaching and support to an assigned team * Set performance expectations, monitor progress, and provide a regular cadence of 1:1s to review successes, performance scorecard and provide feedback * Foster a positive work environment that promotes teamwork, open communication, and continuous improvement * Identify training needs, develop training programs, and ensure team members are equipped with the necessary skills to deliver exceptional patient service Department Operations: * Oversee the daily operations of the assigned team, ensuring smooth workflows and efficient processes * Monitor key performance indicators (KPIs) to assess departmental performance and take appropriate actions to achieve targets and objectives * Maintain and ensure documentation and OneNote tools are up to date * Implement and enforce policies, procedures, and protocols related to patient services * Identify opportunities for process improvement and implement effective solutions to enhance efficiency and patient satisfaction * Jump in to support the team on heavy volume days Customer Service and Patient Satisfaction: * Maintain a strong focus on customer service excellence, ensuring that all patient interactions are handled with professionalism, empathy, and respect. * Address patient concerns or complaints promptly and effectively, seeking resolution and taking necessary actions to prevent future issues * Collaborate with other leaders and departments to improve patient experiences and coordinate seamless transitions of care * Monitor patient satisfaction scores and implement initiatives to enhance patient satisfaction levels Staff Development: * Identify training needs and facilitate ongoing professional development opportunities for team members * Provide coaching and mentoring to support the growth and career progression of individual team members * Foster a culture of continuous learning and encourage the sharing of best practices among team members * Develop meaningful goals and monitor progress. Write and deliver annual performance reviews Collaboration and Communication: * Collaborate with cross-functional teams to streamline processes and resolve issues * Communicate effectively with team members, senior management, and other stakeholders to ensure the smooth flow of information * Participate in meetings, trainings, and projects related to patient services and contribute to the implementation of strategic initiatives * Maintain compliance with all appropriate regulatory requirements including HIPAA * Other duties/projects as assigned Qualifications Education & Experience Required: * Bachelor's degree in healthcare administration, business administration, or equivalent experience may be considered * 3+ years of patient/customer service experience within the healthcare, medical device and/or patient service arena * Proven experience in a supervisory or leadership role within a healthcare or patient services setting Preferred: * Previous experience developing employees * Previous experience leading through change Knowledge & Skills * Strong proficiency with Microsoft Office applications including Word, Excel, Teams and Outlook * Able to build an inspiring team environment with an open communication culture * Able to gain confidence and respect of colleagues through demonstrated expertise and cross-functional collaboration * Ability to utilize data from metrics and key data points to drive department decisions * Solid ability to proactively identify issues and efficiencies and propose solutions * Strong presentation and training skills * Strong knowledge of patient services operations, customer service principles and patient satisfaction metrics * Excellent leadership, coaching, and team-building skills * Exceptional communication skills both verbal and written with the ability to communicate effectively with all types of patients and employees * Ability to handle sensitive and confidential information with discretion * Strong problem-solving and decision-making abilities Below is the starting salary range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. $61,500 - $86,205 Additional benefits: exempt - Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

As a Supervisor, you will lead the Mental Health Crisis Care team across Emergency Department settings and the EmPATH model of care (Emergency Psychiatric Assessment, Treatment, and Healing). This innovative approach provides rapid, patient-centered stabilization in a calm, therapeutic environment rather than a traditional ED. EmPATH units feature open spaces to reduce stress and encourage engagement, while multidisciplinary teams deliver timely assessment, medication management, and recovery planning. The model emphasizes voluntary participation, minimal restraints, and short stays-typically under 24 hours-resulting in improved outcomes and enhanced satisfaction for patients and staff. This position combines strategic leadership with clinical expertise, ensuring operational excellence, staff development, and high-quality patient care. Key Leadership Responsibilities * Operational Oversight: Direct daily operations for Emergency Department and EmPATH locations, including staffing, scheduling, workflow efficiency, and quality assurance. * Team Leadership: Hire, train, and mentor staff; conduct performance evaluations; foster engagement and professional growth. * Program Development: Anticipate needs, implement creative solutions, and develop new initiatives to improve patient experience and outcomes. * Compliance & Quality: Ensure adherence to regulatory standards and lead quality improvement projects. * Strategic Collaboration: Partner with leadership to enhance clinical systems and drive evidence-based practice. Clinical Responsibilities * Provide direct patient care, including diagnostic evaluations, treatment planning, and psychotherapy. * Collaborate with patients, families, and interdisciplinary teams to deliver individualized, culturally sensitive care. * Maintain accurate documentation and communication with payers. Qualifications * Licensed mental health professional (LMHP) with psychotherapy scope. * Proven leadership experience in behavioral health or crisis care settings. * Strong skills in team management, communication, and problem-solving. * Commitment to evidence-based care and continuous improvement. Minimum Qualifications to Fulfill Job Responsibilities: Required Education * Master's Degree in Psychology, Social Work, Nursing or closely related field Experience * 2 years post licensure experience in mental health and/or chemical dependency treatment experience One of the following License/Certification/Registration * LICSW * Licensed Psychologist (LP), * Licensed Marriage or Family Therapist (LMFT), * or LPCC (Licensed Professional Clinical Counselor (LPCC) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within thisrange may depend on several factors, such as FTE, skills, knowledge, relevant education, experience,and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If yourrole is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Pay Range: $50,000.00-$80,000.00 Supervise, guide and direct Comp Services Associates. Provide accurate feedback on performance to the AGM/GM. Assist comp service servers during prep, service and clean up during all meal periods. Ensure that department goals are communicated, understood and met by all associates. Ensure that Comp Service Associates are trained on technical and service aspects of the job. (e.g., food or room preparation, customer service). Provide constructive feedback to associates to help them to perform their jobs better. Supervise daily breakfast operations, establishing and maintaining dining room policies and procedures. Oversee Staff events as directed the AGM/GM. Monitor and inspect food and beverage deliveries. Sign off on deliveries for accuracy and bring to AGM/GM's attention when not correct. Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory. Work with management to ensure that associates have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment) Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards. Responsible for engaging the guests at every table with friendly dialogue. Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements. Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments. Act as a “bridge” between management and Breakfast/Comp F&B Associates to facilitate department operation. Collaborate with management to recognize and celebrate Breakfast/Comp F&B Associates performance contributions. (e.g. department recognition programs) Collaborate with management to develop and carry-out ideas and procedures to continuously improve the department's performance. Support the environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry. MINIMUM REQUIREMENTS High School graduate or equivalent Must have previous Food and Beverage supervisory experience in a similar environment. Must be able to work flexible shifts and schedules, including weekends and some holidays. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers and management. Associates must fulfill their performance standards for this position and comply with the policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to associates. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

Part time position that would include afternoon/early evening to close (10:00pm); occasional weekends . The ideal candidate will have exceptional communication skills, a customer-first mindset, and a passion for problem solving. Key Responsibilities Handle customer complaints and escalations in a professional and effective manner Coordinate and help manage day-to-day customer service operations, ensuring timely and efficient service delivery Work closely with various internal departments to resolve customer concerns, ensuring consistency and high-quality service Process order, returns, and exchanges according to company policies Assist with training and development of cashiers and courtesy clerks Minimize company losses by performing and monitoring accurate cashiering, proper handling of products, and till management Ensure compliance with all relevant policies, procedures, and legal requirements Requirements Education & Experience High School Diploma or Equivalent Proven experience in a customer service or coordination role, preferably within a fast paced environment Skills & Competencies Must be able to speak, read and write the English language Strong problem solving abilities with a customer focused approach Strong organizational and multi tasking skills Ability to work effectively independently and as part of a team Desirable Qualifications Comfortable using Google Suite Working Conditions and Physical Demands Constant standing, use of hands, reaching, and communicating Frequent walking Occasionally need to stoop, kneel or crouch Occasional heavy liftings up to 25 pounds Fast paced, multi faceted environment Benefits Summary for Part Time Earned Safe & Sick Time Shift differentials for working Sundays & Holidays 10% discount at any Mackenthun's locations Referral bonuses Dietitian services Salary Description $18 - $20/hour

As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. This position leads a highly collaborative team of business intelligence analysts and report developers. Support delivery of reporting solutions for process owners. Support delivery of analytical solutions that provide data\-driven insight into business performance, issues, and initiatives. Collaborate with line of business operating areas, OE, and related metrics & insights teams to assess and prioritize business intelligence and reporting needs. Develop and implement business plans, policies, and procedures related to providing business intelligence solutions. Manage implementation and administration of business intelligence reporting tools. Evaluate results within business unit to determine if objectives are being met. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Responsibilities: Works with business intelligence and research analysts to develop solutions for process owners. Collaborates with business areas to asses and prioritize needs. Evaluates results to determine if objectives are met. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non\-recovery employees during a disaster. Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results. Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals. Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved. Qualifications: Preferred Qualifications: Partner with key stakeholders from business units to gather, analyze, and determine data and information requirements in support of the data & analytics roadmap, and determine the feasibility of those requirements from a technical perspective. Manage the design and development of dashboards that monitor key performance indicators and drive business decisions. Guide discussions on operational analysis and gap reporting to identify defects, opportunities, and efficiencies across teams. Set expectations and SLAs on data availability and own communication around SLA performance. Provide leadership, training, and mentoring opportunities to staff on the effective execution of the approved requirements to launch process for analytical solutions. Required Qualifications: Bachelor's degree and at least 6 years of research or data analytics experience OR, Master's degree and at least 4 years of research or data analytics experience OR, At least 8 years of research or data analytics experience, 1 year of lead experience. Physical Requirements: Normal office environment. Work may extend beyond normal business hours as business needs dictate. This position has direct reports. Yes Describe how this position fits in your organization. As a Supervisor of Data and Analytics with the Operations Continuous Improvement team, you will be responsible for leading a team of analysts that support stakeholders in the Life, Health, and Investment divisions of our Financial Services Organization. This team is charged with creating and delivering data and actionable insights that influence business decisions in the areas of strategy, forecasting, market analysis, business planning, process management, KPI development, new and existing initiatives for analysis and optimization. Requirements What are the 3\-4 non\-negotiable requirements of this position? \- Leadership experience \- role has direct reports \- Data Analytics background required; experience at least some tools similar to those we use is strongly preferred (SQL, Tableau, Python, Hadoop, Statistics, etc.) \- The scope of this role is large, as it will support our entire Financial Services side of the business, so needing someone that is able to handle that and that is comfortable meeting with Senior Leaders on a frequent basis What are the nice\-to\-have skills? \- Insurance\/Financial Services industry experience would be a plus, but is not required \- Larger company experience, due to scope of role What is exciting about this opportunity? Please include team and company culture. This is a newly created position, supporting our Data Analytics OCI team. OCI = Operations Continuous Improvement; this is a centralized team of BI\/Data Analyst that is highly visible. Doing well in this role could lead to Management opportunities in the future. Diverse team with Analysts ranging from fresh out of college to 20+ years of experience. Is relocation available? Yes, nationwide Is there additional variable compensation? Yes \- 8% annual bonus There is a possibility for sponsorship. No Is this a new position, or a backfill? New Position There is equity in this position. No Work hours are flexible. No This position has direct reports. 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Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Champlin, MN. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day Write new applications through normal daily routine (no marketing required) As an Agent Team Member, you will receive... Minimum hourly wage $18/hr with no maximum limit Flexible schedule working three days/week (up to four days/week for the right person) Bonus and commissions on new business Paid Time Off (two weeks vacation immediately available) SIMPLE Retirement Plan with employer match 3% of your pay Employer-paid licensing (if not already licensed) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (must be able to obtain) Must be a great conversationalist and highly value client relationships Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionOur Mission: Cornerstone disrupts violence through advocacy, support, and prevention. We partner with individuals, families, and organizations to build communities free from harm. Our Core Values: *Survivor- Centered *Social Justice *Well-Being *Collaboration *Integrity Summary of Cornerstone: Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking or general crime. Our offices are located in Bloomington, Brooklyn Center and Minneapolis. Learn more at www.cornerstonemn.org Diversity and Inclusion: We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply. Pay Range: $52,000-$56,000 Unionized Position: No Job Summary: This position is responsible for all duties related to the programmatic aspects and supervision of the Emergency Services department. The Emergency Services Supervisor works to develop an advocate team that ensures delivery of trauma informed, survivor-centered, and culturally responsive services in a safe, clean, welcoming, and inclusive environment. This position maintains a high-level of accountability and decision making in providing quality programming, strategic planning, and employee management. The Emergency Services Supervisor directly oversees weekend and overnight advocate positions and others as assigned. The Emergency Services Supervisor works with the team to meet the dynamic changing needs of victims/survivors of domestic and sexual violence and human trafficking/sexual exploitation as they progress toward economic and housing stability. This position will be responsible for maintaining strong relationships with communities, service providers, and systems partners. Services are provided in the office and/or in the community. The work schedule will be Sunday through Thursday, hours vary and will include evenings, weekends, holidays, and occasional overnights, as needed. This position is also included in the on-call rotation. Experience/Qualifications: Minimum of 2-3 years of supervisory experience providing direct services, preferably assisting unhoused individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized, and underrepresented communities, and anti-oppression work. A bachelors degree in social work or related field or experience in the social service field are a plus. Experience providing direct services and advocacy to individuals and families experiencing domestic violence, sexual violence, and/or human trafficking using a survivor-centered and trauma-informed approach. Strong knowledge and understanding of the interconnection between poverty, homelessness, and domestic violence. Effective communication skills. Fluency in another language is a plus. Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion. Understand and work from the agency's set of values and philosophical approaches; including harms-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc. Ability to set and uphold professional boundaries. Valid driver's license, insurance, and reliable vehicle are required for this role. Duties and essential functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following: Oversight Leadership, Supervision, and Programming (50%) Supervises, develops, and evaluates the weekend and overnight advocates (8) in alignment with Cornerstone's (CAS) mission, philosophy, and values. Initiates and monitors the creation and maintenance of resources, referrals and training manuals to keep ES advocates current with all information/tools needed to perform their jobs effectively. Build and maintain strong working relationships with all ES team members to foster and promote a cooperative and harmonious working climate. Provides professional supervision, performance management, coaching, role modeling, and accountability of full-time and part-time ES advocates and others as assigned. ES Direct Services Staff Support (25%) In collaboration with Senior Director of Housing and Support Services and Emergency Services Manager, oversees hiring, orienting, and training new ES staff/volunteers/interns. This includes development, maintenance, and evaluation of new staff/volunteer training, checklists, manuals, and materials to ensure they are providing trauma-informed, survivor-centered, and culturally responsive services. Creates and delivers ongoing team opportunities for meetings, training, and feedback sessions with an emphasis on programming, services, and strengthening diversity, equity, and inclusion initiatives. Utilizes participants' feedback to guide programming changes to meet their current needs and strengthen services. Ensures a safe, accessible, welcoming, clean, and environment for all Participates in internal committees and represents CAS on external committees based on interest/assignment and approval by supervisor. Keeps Emergency Services Manager updated of one's own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs. Maintains communication processes with Senior Director to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Program Leadership Team members -helping to create an environment of mutual respect and maintenance of a high performing team. Administrative Responsibilities (15%) Responds in a timely manner to requests from Senior Director, Program Managers, Finance, Development and Human Resource teams to support the grant writing process, funder requests, employee management, and budget expense control. Maintains accurate employee records including scheduling, timesheet review and signatures, supervision/coaching sessions, schedules, and other related personnel paperwork. Reviews and monitors Advocates Apricot quarterly reports and other tracking methods. Works with advocates to ensure data entry is completed and errors are corrected promptly and accurately. Provides/monitors on-going database training, as necessary. Oversees and prepares internal and external statistical reports not available in Apricot. Prepares and submits to Senior Director of Housing and Support Services coded credit card charges and other invoices within timelines set by Finance and Administration. Work closely with Cornerstone advocates to ensure a streamlined process of internal referrals for participants accessing other program services. Conduct regular file audits and quality checks to ensure compliance with program guidelines. Step in to provide direct services or crisis support when needed. Maintain awareness of local housing trends, funding opportunities, and best practices. Any other duties assigned by manager that support overall program services and services to survivors/victims. Leadership Expectations Maintains positive and enthusiastic attitude with personal accountability. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency's recommended practices. Keeps Senior Director of Housing and Support Services apprised of your own professional growth, accomplishments, strengths, staff feedback, performance, and program needs. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists. Maintains communication processes with managers to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns. Attends and contributes to Program Leadership Team meetings, assignments, and training, helping to create an environment of mutual respect and maintenance of a high performing team. Remains well informed of employee handbook changes, policies, and practices. Assist with strategic planning, program development, and cross-team collaboration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to use manual dexterity for use of objects, tools, or controls as well as visual acuity. The employee is required to stand, walk, sit; climb or balance; and stoop, kneel, or crouch. The employee must lift and/or move up to twenty pounds. No employee should attempt to lift more than what is comfortable for them. Visit our career page at: https://cornerstonemn.org/about/employment/ Our Benefits Package Includes: Health Care: Comprehensive coverage options. Paid Time Off: 160 hours annually, plus 13 paid holidays including your birthday in your first year. (Based on FT/40 hours per week.) Retirement Savings: Up to a 4% employer match after one year of service. Vision Coverage: Free for employees. Virtual Mental Health Services: Free for employees and their immediate families. Virtual Medical Care: Free for employees and their immediate families when enrolled in any of our medical plans. Life Insurance: Basic coverage provided at no cost to employees. Long-Term Disability: Free coverage for employees. Paid Parental Leave: Available after one year of service EEO Statement: Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, veteran, disability, age, marital or, familial, and/or with regard to public assistance or any other characteristic. We are an Equal Opportunity and Affirmative Action Employer. Powered by JazzHR AIhI6PgRMj

Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Springs at Lakeville residential apartment community in Lakeville, MN. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $30.00 - $35.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Support Staff/Clerical Date Available: 09/08/2025 Additional Information: Show/Hide Intervention Services Tutor /Noon Supervisor * Noon Supervisor: 2 hour per day / 172 days per year * Intervention Services Tutor: 1.75 hours per day / 137 days per year * Start/End times TBD (school hours are 9:25am-3:55pm) * Start date: 9/8/2025 Position Description/Qualifications - Tutor (Intervention Services): 1. AA college degree/2 years of college (minimum of 60 college credits) or successful Para Pro test or Para Educator Assessment required. 2. Training or experience working with children in a group tutorial and supervisory setting. 3. Interpersonal skills that lend themselves to a compatible working relationship with students and other adults in the workplace as determined by the principal. 4. Ability to assist students in learning basic elementary school curriculum. 5. Maintain the same high level of ethical behavior and confidentiality as is expected of fully licensed teachers. Position Description/Qualifications - Noon Supervisor: 1. High school diploma or equivalent 2. Able to work outdoors in various kinds of weather for 20 - 30 minutes 3. Responsible for physical safety and emotional behavior of an entire grade level while supervising students on the playground, cafeteria and classroom. This includes implementing discipline plans when necessary. For complete job descriptions, see attached. Per the LEAF contract: Noon Supervisor position is classified as A-1-1, starting salary $16.25 - $19.66 per hour depending on experience. Tutor positions are classified as B-2-1, starting salary $19.85 - $24.05 per hour depending on experience WHAT YOU WILL LIKE ABOUT US: Student focused, community connected. Lakeville Area Schools (Independent School District No. 194) is an award-winning school system and the twelfth largest school district in Minnesota serving approximately 12,000 students in Lakeville, parts of Burnsville and Elko New Market, and portions of Eureka, Credit River and New Market Townships. There are nine elementary schools, three middle schools and two high schools, an Area Learning Center, an online K-12 school, Early Childhood programming, and lifelong learning opportunities through Community Education. Our vision is to inspire a passion for learning in every student with our mission to strive to ensure success for every student personally, socially, academically and civically. We are committed to establishing a school community that values diversity, equity, and inclusivity for all students, staff and families where every person feels welcomed, valued, and respected. As an employee of Lakeville Area Schools, you will have access to high-quality and affordable health insurance plans, along with a range of additional benefits designed to support the well-being of you and your family! Your benefits may include: * Paid vacation, personal, and sick leave. * 12 paid holidays each year. * Employees are eligible for benefits on day one of employment. * All employees working a 0.75 FTE or 30 hours per week or more are offered full-time benefits including low-cost medical, dental, vision, prescription drug, and legal insurance plans. * Teachers are offered health & dental benefits at a 0.5 FTE or more. * All staff working 20 to 29.99 hours per week are offered part-time voluntary benefits including low-cost vision and legal insurance. * Health benefits include: * Added networks that give employees access to many medical services at ZERO COST. * Free virtual healthcare services that offer access to doctors and licensed therapists 24/7. * Free diabetes care and heart health prevention programs. * Provider choice with the largest PPO network available. * Wellness rewards program. * Dental plans include orthodontic care for adults and children * 403(b) retirement investment account offerings to help you save for the future with employer matching offered under many collective bargaining agreements. * Pension plan that provides income when you retire (For more information, visit PERA for non-instructional positions and TRA for instructional/licensed positions). * Staff over 30 hours per week offered employer paid life insurance to provide support for your family in the event of death. (offered to teachers at .5 FTE or more) * Staff over 30 hours per week offered Long-term disability insurance that can provide income if you are unable to work due to illness or injury. (offered to teachers at .5 FTE or more) * Tax-free flex spending accounts for health, dental, orthodontic, vision, and dependent care. * Resources that provide support and promote physical, emotional, social, and financial well-being. Employee Assistance Program (EAP) for work/life support: * Everyday life can be stressful and can affect your health, well-being, and performance. Under our EAP employees and their families can receive no-cost, confidential information help for a wide variety of needs and concerns: anxiety, childcare, eldercare family conflict, parenting concerns, alcohol or drug addictions, stress management, and more. * Virtual Fitness Services: easily accessible, effective and affordable way to reach your fitness goals anytime, anywhere for better health and well-being. Support to help you reach your career goals: * Training, classes, and professional development. * Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov. Programs, resources and benefits eligibility varies based on type of employment, funding availability, and collective bargaining agreement with Lakeville Area Schools. Employment information can be found in its collective bargaining agreement or its plan document located on our website. FULL BENEFIT GUIDEBOOK COLLECTIVE BARGAINING AGREEMENTS: There are several collective bargaining agreements at Lakeville Area Schools. Check them out on our website under "Collective Bargaining Agreements" Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities and supports workforce diversity Internal and External applicants apply online ******************************************** Attachment(s): * About Lakeville.pdf * Noon Supervisor.pdf * Tutor -all schools.doc

Are you looking to elevate your leadership skills? Come join our premier casino resort and entertainment destination as a Transportation Service Supervisor ensuring all guests have a memorable experience. Enjoy weekly pay, on-site clinics, and health benefits. Job Overview: Ensures excellent guest service by supervising the valet (external guests) and shuttle bus/shuttle van (internal and external guests for the enterprise and Community business properties) operations. Ensures effective guest service, handles/resolves guest issues and concerns, and is responsible for the protection of up to 1,000 guest vehicles. Drives shuttle buses and shuttle vans; and parks cars as needed. Empower Your Future: The Work You'll Lead: Supervises shuttle services, ensuring shuttles are operated in an organized, efficient and safe manner to expedite transportation of internal and external guests throughout the enterprise and Community properties. Assigns shift routes accordingly. Supervises valet staff, monitors driving habits, and ensures that performance requirements are satisfied. Handles and resolves guest issues and concerns and may provide complimentaries. Monitors for unsafe conditions and reports findings to appropriate personnel. Schedules team members based on forecasted business needs. Trains and develops team members. Recommends and participates in team member reviews and recommends disciplinary actions. Completes team member scorecards. Conducts routine inspections of shuttle buses and shuttle vans. Assists shuttle drivers with washing buses and vans. Monitor shuttle buses and vans for problems and facilitate regular biodiesel runs. Assist with traffic control as needed. Maintains traffic flow and organization in valet staging and parking areas. Assists Transportation Services Assistant Manager in training drivers. Completes daily shift reports, attendance, performance reports, accident, damage, and injury reports. Occasional tasks. Required Experience: Any combination of valet operation experience, shuttle bus service (to include 13-21 passenger buses or school bus driving experience) and/or supervisory experience to equal two years. Valid Class B (CDL) driver's license and good driving record required (Or obtain within 6 months of hire). Basic mechanical aptitude. Must have excellent guest service skills. Basic word processing and spreadsheet computer software skills. Must be able to read, write, and speak English clearly. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.