Customer service supervisor jobs in Mission, TX

Part-time Description El Tigre Food Stores/ Tex Best Travel Centers provides a unique workplace experience for all of our cashiers in Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey. The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties and Responsibilities The essential job functions include, but are not limited to: Provide professional and friendly assistance to customers, vendors, and other Associates. Operate cash register to ring sales. Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Follow all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales. Card customers for all age-restricted products. Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers. Participate in stocking of items and marketing promotion efforts. Incentives/Benefits Flexible Work Schedules Exceptional Training Competitive Pay Career Advancement and Development Opportunities 401K With a Competitive Company Match Requirements Qualifications The position requirements include, but are not limited to: Experience with professional cash handling procedures. Experience in a Convenience Store and/or food service environments. Basic computer knowledge. Possess a Texas Alcohol Beverage Commission card to sell alcohol. Competencies Comfortable in a fast-moving environment. Ability to follow instructions and procedures. Excellent customer service and interpersonal skills. High energy and strong work ethic. Education The position requires the following educational experience: High School Diploma or Equivalent. Work Environment Work is performed primarily inside a retail store and occasionally may work in an outdoor environment. Disclaimer La Lomita, Inc. has reviewed this to ensure that essential and other duties have been included. This is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management. This is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.

Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! **General Description:** As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today! **Responsibilities will include, but not be limited to:** + Help drive and reach sales goals through guest interactions including tire and service sales + Build guest relationships and ensure guest satisfaction through understanding their needs + Understand and be able to describe all warranties, advertising, and promotion of products and services + Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out. + Make recommendations to guests based on manufacturing recommendations + Promote self-development by utilizing Company provided training tools + Maintain a clean and safe work and guest area + Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. **Basic Qualifications:** + Prior guest service experience + Valid driver's license + Must be at least 18 years of age + No relocation is being offered for this position + Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future **Preferred Qualifications:** + High School Diploma or GED + Previous Automotive Guest Service experience + Previous Tire Sales experience **Position Criteria:** + Strong work ethic; independently motivated to produce results with limited influence from others + Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork + Ability to review, analyze, and interpret information, identify problems, and make decisions + Ability to read, understand, and follow procedures and guidelines + Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays + Commitment to following established safety policies and procedures **Application Process** + Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device. + If you pass, you'll receive an invitation to schedule a phone or in-person interview. + Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance. \#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist

Under immediate supervision and procedural control of the McAllen 311 Dept. Supervisor, the 311 Customer Service Specialist (CSR) greets callers on the phone in a friendly and cheerful manner with the intent of solving the caller's concern. The position requires that the CSR work with diverse populations by using tact, courtesy and independent thinking. The employee assists with emergency management functions of the City as directed. About the Organization: McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence. About the Benefits: The City provides an excellent array of benefits including but not limited to retirement (2:1 matching), health/dental/vision insurance, paid vacation, sick and medical leave, funeral leave, paid holidays, tuition reimbursement, life insurance and longevity pay.

Job DescriptionDescription: Job Profile Name: Supervisor-Call Center Job Code: Sup1 Job Summary: The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources Develop work schedules and assign duties to direct report personnel to ensure efficiency. Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis Participate in meetings and recommend changes to policies and procedures Assume leadership responsibility for departmental tasks and call center activities as required- Support and enforce call center expectations Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. Assist direct reports with escalated issues or cases as needed Perform other duties as assigned by leadership Maintain a high level of confidentiality while performing all work tasks Perform other duties as assigned by leadership. Requirements: Education/Experience: High school diploma or equivalent required. An Associate's or Bachelor's degree is preferred. A combination of education and relevant call center or leadership experience may be considered in place of formal education. Experience: 2+ years in a call center environment, with at least 1 year in a leadership, supervisory, or team lead role.

Job Description Overnight Bilingual Customer Experience Agent: Your Journey Starts Here! Are you a night owl with a passion for helping others, ready to be the reassuring voice that makes a difference? AnswerOne is eagerly seeking Overnight Bilingual Customer Experience Agents to join our dynamic and rapidly growing team! We're not just answering calls; we're building connections and providing essential support for a diverse range of clients, from bustling medical offices to vibrant apartment complexes and esteemed professional services. This is an in-office position. At AnswerOne, you'll discover a truly special place to grow your career. We pride ourselves on cultivating supportive, compassionate, and collaborative teams where every voice is valued, and teamwork truly makes the dream work. If you're someone who thrives in a fast-paced yet incredibly rewarding environment, ready to exceed client expectations with every interaction, then we're looking for you! Embrace Your Role: Be the calm and professional voice that warmly greets every caller, turning queries into positive experiences. Become a master at attentively gathering and precisely relaying vital information, ensuring every message is perfectly understood and delivered. Dive into our system with confidence, meticulously verifying and entering details that keep our operations smooth, and our clients delighted. What You Bring to the Table: A naturally welcoming voice and an uplifting, positive tone that can brighten anyone's night. A keen eye for spelling and grammar that ensures crystal-clear communication. Comfort and familiarity navigating a Windows-based computer environment. The ability to type 35 words per minute or more, keeping pace with the flow of conversation. A commitment to excellent attendance, showing up ready to shine. Availability to manage one weekend day within your consistent overnight shifts. Are fluent in both Spanish and English No prior experience? No problem! We believe in nurturing talent. We provide comprehensive, hands-on training in a positive, encouraging team environment, designed precisely for your success. We're here to equip you with all the tools and confidence you need to excel! Beyond the Hourly Rate: Our Full-Time Perks! We value our team members immensely, and it shows in our robust benefits package, crafted to support your well-being and future: Employee Stock Ownership: Become a true stakeholder in our collective success! Comprehensive Medical, Dental, and Vision Benefits Paid Vacation: Take the time you need to recharge and enjoy life. Traditional 401K with Company Matching: Invest in your future with our support. Free Life Insurance Policy: Peace of mind for you and your loved ones. Legal Assistance: Access to support when you need it most. Compensation: $18.50 / Hour with Perfect Attendance Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour. Shifts Offered: Full Time - 40 hours per week Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule. Ready to Begin Your Rewarding Career Journey? If you're eager to be part of a team that genuinely cares, where your efforts truly make an impact, and where every night brings new opportunities to connect and serve, then we can't wait to hear from you! Apply today and discover the fulfilling career that awaits you at AnswerOne. AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Job Posted by ApplicantPro

Job Description Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Benefits include medical, dental, life and disability, 401(k), paid vacation, sick, holiday and a wellness program. We are an Equal Opportunity Employer. About Kahlig Auto Group is an industry leading automotive retailer comprised of 10 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales, service and overall ownership. We are a company full of hard-working, dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.

Job Description The responsibilities of a Service Advisor include greeting customers, listening to their needs, providing regular progress updates, and scheduling appointments as needed. Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance Paid Time Off 401(K) GM Training Program Opportunities for Advancement Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Bi-lingual The Clark Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary This is an entry level Direct Customer Care Agent I position requiring a moderate level of technical competence. As a Direct Customer Care Agent I, you will be responsible for handling incoming and outgoing calls regarding underwriting and billing issues, program inquiries and other corporate subjects. The ideal candidate should possess a passion in delivering excellent customer service and an ability to establish real connections by helping our agents and customers with their insurance needs. Job Responsibilities Respond to incoming calls Provide prompt and accurate information to caller's inquiries Make Outbound retention calls Follow up on policy suspense items Provide strong team focus Respond to customer inquiries in accordance with Company Customer Quality Standards Ensure compliance with industry and company policies Understand regulatory/statutory requirements in accordance to underwriting guidelines Properly utilize the policy management system and understand it's features and functionality Meet established department goals and objectives Organize work schedule to achieve timely processing of all responsibilities Job Qualifications Formal Education & Certification High School diploma or equivalent. Two years post-secondary education preferred. Knowledge & Experience 1-2 year's work experience in a complex customer sales service environment. Skills & Competencies Must be able to work in a fast-paced automated production environment. Excellent PC skills are required. Must have the ability to autonomous decisions based on multiple facts. Works as a team player. Must be professional and maintain acceptable level of integrity and professionalism. Bi-lingual (English & Spanish) required. WHAT WE OFFER AssuranceAmerica provides these benefits to Associates: Premium healthcare plans: All full-time Associates and part-time Associates working a regular schedule of 30 hours, or more, are eligible for benefits including Medical, Dental, Vision, Voluntary Life, Flexible Spending Accounts, and a Health Savings Account. Employer Paid Benefits: We enroll all eligible Associates in Group Life and AD&D Insurance, Short- and Long-Term Disability Plans, Employee Assistance Program, Travel Assist, and the Benefit Resource Card and more. Additional Benefits: 401(k) Employer Match: We want to help you prepare for the future, now. All full-time and part-time Associates over age 21 are eligible to participate in the 401(k) Savings Plan. AssuranceAmerica will match 100% of the first 4% of an Associate's contributions. Engagement Events. We make time for fun activities that strengthen Associate relationships in all our locations. Annual Learning Credit: Want to learn something new? We'll reimburse you for approved educational assistance. Time Off: Paid Time Off (PTO), Parental Leave Pay, Volunteer Time Off (VTO), Bereavement Pay, Military Leave Pay, and Jury Duty Pay.

Job Description We are looking for a Service Advisor to join our team at Payne Chevrolet Buick GMC. The Service Advisor will be responsible for consulting with customers about their vehicle issues, scheduling service appointments, and providing excellent customer service throughout the repair process. **Responsibilities:** 1. Greet customers and listen to their vehicle concerns. 2. Schedule service appointments and provide cost estimates to customers. 3. Communicate with technicians to ensure repair work is completed efficiently and accurately. 4. Keep customers informed about the status of their vehicles and any necessary repairs. 5. Upsell additional services or products based on customers' needs and vehicle requirements. 6. Handle customer inquiries and complaints in a professional and tactful manner. 7. Maintain accurate service records and follow up with customers after service appointments. **Qualifications:** 1. Must be 21 and over. 2. Must have held a driver's license for 3 consecutive years. 3. High school diploma or equivalent. 4. Previous experience in automotive service or customer service is preferred. 5. Strong communication and interpersonal skills. 6. Ability to multitask and work in a fast-paced environment. 7. Knowledge of automotive systems and parts is a plus. 8. Proficiency in computer systems and software applications. 9. Customer-focused with a positive attitude and willingness to assist customers.

Coordinate and lead the service operation area for achievement the sales goals and customer satisfaction. Administrate and coordinate the department resources. Responsible for enumerating mechanical problems on customer vehicles, providing customers with an estimate of repairs, and promoting the sale of additional services. Meet the monthly sales goals Provide the total customer satisfaction. Delegate and supervised the responsibilities of the employees. Establish the necessary measure to safeguard the assets and interests of the company. Provide a quality service for the internal and external customers. Perform their duties with a sense of mutual respect, ethical, collaboration, tolerance and positive attitude toward their peers. Protects organization's value by keeping information confidential. RESPONSIBILITIES Obtain accurate customer and vehicle data and input into computer Review daily with the service techs the status of the vehicles in the service workshop. Supports Service Advisors about the customer services and make requests. Verify the achievement of sales goals. Review the material inventory in washer workshop. Daily review of invoices of internal orders. Review the warranties status in floor plant. Ensure that customers receive prompt, courteous, and effective service. Serving as a liaison between technicians and customers. Take ownership of the customer's concerns and correct concerns as required. Ensure customer has a positive dealership experience. Build relationships with customers. Always leave a positive impression with the customer, deliver a great guest experience. Greet customers in a timely, friendly manner Handle customer complaints with integrity. Refer the complaining customer to the appropriate individual for further communication. Operate the department at maximum production, controlling costs, building a loyal customers, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. Forecast goals and objectives for the department and strive to meet them. Strive for harmony and teamwork with all other departments. Prepare and administer an annual operating budget for the service department. JOB PROFILE LEVEL OF EDUCATION: BACHELOR DEGREE (PREFER) WILLING TO TRAVEL: YES EXPERIENCE, KNOWLEDGE AND SKILLS 3 years minimum in service manager. Reporting Skills, Attention to Detail, Business planning,

We are seeking a Service Advisor for our Payne Rio Grande City Dodge/Ford location. The Service Advisor will be responsible for greeting customers, assessing their service needs, recommending services, and providing accurate cost estimates. This role requires excellent customer service skills, technical knowledge of automotive repairs, and the ability to effectively communicate with both customers and technicians. Qualifications: * High school diploma or equivalent; some college or technical training preferred * Proven experience as a Service Advisor in an automotive dealership setting * Strong knowledge of automotive systems and repairs * Excellent communication and customer service skills * Ability to multitask, prioritize work, and stay organized in a fast-paced environment * Proficiency with automotive service software and basic computer skills Responsibilities: * Greet customers warmly and assess their service needs * Consult with customers on recommended services and explain costs and time estimates * Schedule service appointments and follow up with customers on status and completion times * Coordinate with the service team and technicians to ensure timely and efficient service * Provide exceptional customer service throughout the service process * Maintain accurate records of customer interactions, services performed, and vehicle history * Upsell additional services and products as needed while maintaining customer trust and satisfaction * Stay updated on new products, services, and industry trends to better serve customers Benefits: * Competitive salary based on experience * Health, dental, and vision insurance * Retirement savings plan * Paid time off and holidays * Training and development opportunities * Employee discounts on services and products

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Qualifications High School or General Education Degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience. Valid Texas driver license Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!

Job Description Join the SpinXpress Team in Pharr, TX Where You're More Than Just a Team Member-You're Family At SpinXpress, we're building more than a workplace-we're cultivating a community where every team member feels valued, supported, and inspired to succeed. Join us in Pharr, Texas, and become part of a dynamic team rooted in integrity, positivity, and a strong people-first culture as we continue our exciting journey of Culture Transformation. We're not your typical laundry service. Our cutting-edge facilities are equipped with high-efficiency, modern machines designed to elevate the customer experience. We're on the lookout for enthusiastic, detail-oriented individuals who bring positive energy and a passion for service to everything they do. Kick Off Your Career as a SpinNerd Start your path with us in an entry-level position and work your way up to roles like Spin Ambassador. We offer performance-based pay increases and real opportunities for growth. Why Work at SpinXpress? We're a mission-driven company that thrives on innovation and community impact. If you're excited about reimagining the laundry industry and growing your career, you'll fit right in. What We Offer: Flexible Part-Time Scheduling - Choose shifts that fit your life (mornings, evenings, weekends, overnights) Paid Training - Begin at $8/hour; earn $10-$12/hour as a Spin Ambassador after training completion Mentorship & Coaching - Get one-on-one guidance from company leaders to help you grow personally and professionally Career Development - We support future leaders with structured growth paths and ongoing learning opportunities Team Engagement - Connect with coworkers across locations using our internal social media platform Fun Challenges & Rewards - Participate in team contests and earn prizes for exceeding goals At SpinXpress, our mission is to provide a bright, clean, safe, and fun environment for our customers and our team. We take pride in delivering outstanding service and building a workplace where people enjoy showing up. Ready to grow your career, build meaningful connections, and be part of something exciting? Come join the SpinXpress family today! Compensation: $8 - $10 hourly Responsibilities: Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Greet, help, and thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both Customer and Associate Safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Qualifications: Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask About Company Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities - Clean, Bright, and Safe - A Better Laundry, That's The SpinXpress Way !

Full-time Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. If additional work is needed, explain the details to the customers, including the additional cost and time consideration. Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion. Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions. QUALIFICATIONS General knowledge of mechanical operations. Sales experience preferred. Excellent oral and written communication skills.

Full-time Description Our Commitment To You: Competitive wages Medical insurance plan 401k retirement A professional and respectful work environment Paid vacation/holidays Employee vehicle purchase program Responsibilities (include but are not limited to): Summary Efficiently and effectively assists customers with repair and scheduled maintenance service requests. The advisor also consults customers on needed scheduled maintenance repairs. Reviews root cause and corrective repair action with the customer during vehicle delivery. Assists the Service Manager by distributing work to staff, accurately maintaining repair records, supporting promotional activities, monitoring labor inventory, complying with safety and environmental programs and practices, and any other duties as assigned. Process after-hours drop-off vehicle information. Promote sales of labor, parts and accessories to meet customer needs. Review vehicle history file. Physically inspect vehicle with customer to verify complaints, wants and needs. Record customer observations as stated. Determine cause of malfunction; use function test, test drive or refer to test technician; as necessary. Record clear instructions to technicians; specify labor operations required. Provide written estimate for labor and parts, provide diagnostic estimate if necessary and estimated time of completion to customer. Establish method of payment with customer; obtain customer signature on repair ticket. Discuss alternate transportation needs with customer. Follow progress of repair work throughout day, discuss any changes with customer and record on repair order. Notify customer when service/repair is completed and vehicle can be picked up. Maintain and update vehicle history files and follow-up system for additional needed service, repair and warranty work. Resolve customer problems and complaints as necessary in a timely manner. Greet customers in a positive, timely manner. Requirements Our Ideal Candidate Will Possess: A minimum of two years sales experience is preferred. Technical knowledge of dealership's products; including estimating experience with evaluative diagnostic capabilities is helpful. Ability to identify, comprehend and act on changing customer requirements; ability to work well under pressure of deadlines. Administrative skills for appropriate record keeping for customer vehicles. Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented. Ability to bend, stoop, and reach. High School diploma or equivalent. Maintain a valid driver's license, ability to drive a variety of vehicle types, insurable

Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested Requirements Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must be able to pass a drug test screening. Must be able to pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER

Full-time Description Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention Return missed phone calls, emails, from customers Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary Communicate estimated completion time, regular updates and follow through on each customer vehicle Coordinate the detail of every vehicle prior to delivery Coordinate the delivery time or pick up with each customer Follow up with Customer on services provided; ensure they are satisfied with the work performed Performs other duties as requested. Requirements Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goal Dealer Management System(s), Outlook, and MS Office Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles QUALIFICATIONS Must have and maintain a valid driver's license and an acceptable and safe driving record. Must be 21 years old or older. Must pass a drug test screening. Must pass a background screening check. EMPLOYMENT BENEFITS INCLUDE: Paid Vacation and Holidays 401(K) Vision Insurance Dental Insurance Medical Insurance BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER