Customer service supervisor jobs in Missouri City, TX

Job Description Baskin Robbins Spring in Summerwood, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Qualifications Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) We are looking forward to reading your application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.

Description - We are seeking a dynamic and strategic Customer Support Business Manager to lead our customer support operations end-to-end and align service efforts with key Printing business objectives across warranty and consumer carepack activity. This role requires a blend of operational and financial expertise, data analysis, and strong leadership to ensure exceptional customer satisfaction, drive efficiency, and foster organic growth. The ideal candidate will be adept at leveraging technology, including AI tools, to streamline support processes and deliver superior results. Responsibilities Strategic Planning: Develop and execute comprehensive customer service strategies focused on improving customer experience and achieving business and financial goals. Financial Management: Oversee monthly and yearly financial exercise (flash and budget) and coordinate actions across Customer Support functions to ensure attainment of financial goals. GBU engagement: act as the primary point of contact with BU leaders as representative of Customer Support organization. Drive strategic alignment and decision-making process to define and orient Support strategy. Team Leadership & Development: Recruit, mentor, and develop a high-performing team of support agents. Foster a positive and collaborative work environment that encourages excellence and ongoing skill development. Performance Analysis & Reporting: Analyze customer feedback, service metrics (KPIs), and trends to identify areas for improvement, implement data-driven solutions, and report key insights to senior management. Issue Resolution & Escalation: Take ownership of complex customer and business issues, resolve high-priority concerns, and implement effective escalation processes. Process Improvement: Develop and implement customer service policies, procedures, and standards to optimize efficiency and consistency. Team budget Management: Manage departmental resources and adhere to the approved budget to achieve qualitative and quantitative targets. Skills Customer Centricity Strategic Thinking Financial acumen Stakeholder Management Resilience Team Management Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $130,700 to $205,200 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring immediately for a full-time Service Center Manager in Houston. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We are #8 in the top 50 Industrial Distributors for 2022, we have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country. Professional development, training and tuition reimbursement. Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice. Join a local team with company backing. Great work / life balance. What you'll do: In our fast-paced team environment, you will collaborate with our customers and Houston team to find products and services, solve customer needs, and build ongoing business relationships. Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager. Hire, train, and develop service center personnel Manage internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP Meet customer and shipment metrics including time to fill, expediting orders, and quoting Review and complete monthly reports as well as overseeing petty cash balancing Ensure that customer relations are maintained at a high level Use key metrics to evaluate and recommend best practices for operations Qualifications: Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team. 2+ years sales or customer service leadership experience in a business-to-business transactional environment. Supervisory/management experience preferred High school diploma or GED Written and verbal communication skills, including English grammar Computer skills including Excel.. ERP / SAP experience a plus Analytical skills, inventory management experience preferred Industrial sales / distribution experience a plus Clean driving record / MVR Bilingual English / Spanish a plus Apply now for immediate consideration. We look forward to learning about you! #LI-RH1 #LI-MidSenior Level Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Creative Submission Required To Be Considered: All applicants must submit a short presentation (PowerPoint, video, or other format) showing why you are the best fit for this role. Be creative - surprise us! Please send your presentation to *************************** as part of your application. We are seeking a versatile Customer Service Manager to lead our business marketing efforts and manage client relationships independently. This unique role combines marketing, customer engagement, and business development to help grow our brand and drive new opportunities. Key Responsibilities Develop and execute marketing strategies to promote our construction services and enhance brand visibility. Manage client communications, responding promptly and professionally to inquiries, quotes, and follow -ups. Create and maintain marketing materials such as presentations, social media content, newsletters, and proposals. Conduct market research to identify new business opportunities and stay ahead of industry trends. Collaborate closely with company leadership to align marketing and customer outreach with business goals. Use CRM and digital marketing tools to track leads, customer interactions, and campaign effectiveness. Represent the company at trade shows, community events, and client meetings as needed. Provide creative ideas and initiatives to help grow the business and improve customer experience. Requirements Bachelor's degree in Marketing, Business, Communications, or a related field. Minimum 3 years of experience in marketing, business development, or customer -facing roles. Strong skills in digital marketing, content creation, and client communication. Self -motivated with the ability to work independently and manage multiple responsibilities. Excellent interpersonal, organizational, and communication skills. Experience with CRM platforms and marketing tools is preferred. Creative mindset with a proactive approach to problem -solving and business growth. Benefits Comprehensive health insurance package Retirement savings plan Paid vacation and sick leave Professional development opportunities Collaborative and supportive work environment

Salary: 15.76 - $25.47/ hr DOE Customer Service Supervisor (Bilingual English/Spanish) Schedule: Varied Sat/Sun or Sun/Wkday Hours: As early as 6:00am and as late as 8:30pm Reports To Position: Location or Section Assistant Manager Supervises Positions: Lead Customer Service Representatives, Customer Service Representatives General Summary The CSR Supervisor is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Supervisor prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive discipline actions to be taken in accordance with client policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols. Duties & Responsibilities Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. - 35% Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. - 20% Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with client policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. - 15% Collaborates with management in recommending the appropriate action to be taken in accordance with clients progressive discipline policy to address ongoing performance and conduct issues. - 10% Reviews financial reports for the purpose of auditing inventory and processed transactions. - 10% Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. - 10% Knowledge, Skills and Abilities Strong supervisory skills. Strong customer service skills with an expertise on de-escalations and negotiations. Excellent communication (written and verbal) and interpersonal skills. Working knowledge of personal computers and related software including Microsoft Office. Ability to make sound decisions based on clients policies and procedures with minimal assistance. Ability to work in a team environment and be open to change. Ability to maintain confidentiality. Knowledge of the State statute and requirements for toll violation and collection processes. Ability to have a proactive approach and prioritize tasks using effective time management skills. Must possess keyboarding skills of 35 wpm. Work Environment Locations are physically comfortable within an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Travel to and from different worksites may be required which may expose the individual to less than optimal weather conditions. Physical Demands The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. Position Type and Typical Hours of Work This is a full time position. Days of work and hours may vary based on business needs of the department and shift to include days, evenings, nights, and weekends. Required Education / Experience High School diploma or G.E.D. equivalent required from accredited institution. Minimum four years of experience in customer service and/or call-center environment. Minimum three (3) years' previous relevant leadership or supervisory experience required. Other Duties This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Cypress, TX. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide: Base Salary plus Commission/Bonus Paid Time Off (vacation and personal/sick days) 3 weeks vacation 401 K Retirement Plan (eligible after first year) Valuable experience Growth potential/Opportunity for advancement within my office Weekday schedule M-F; 8:00 a.m to 5:00 p.m. (Closed Sat/Sun) Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Customer Service Coord - (PBL) - Conroe - (2507170) Description The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice Department (TJJD). JOB SUMMARY:To provide technical, advisory and administrative skills to assist customers in obtaininginformation, resolving problems and/or obtaining services within a process. ESSENTIAL JOB FUNCTIONS:Schedules basic process related customer requests for services. Receives customer requests obtaining required information and enters information/requests into on-line system. Coordinates with customer the pick-up and delivery of work. Consults with or refers to appropriate process area problems/issues beyond scope of role and follows up with customer to ensure customer satisfaction and resolution. Issues money orders as purchased by customer. Receives cash or credit cards for customer ordered services and makes deposits maintaining accurate records and verifying appropriate cash balances. Monitors and maintains appropriate level of equipment or supplies needs to meet customer requirements. Handles routine customer inquiries and problems generally regarding policies, procedures and operation of process. Types account statements, invoices, and periodic reports regarding billing for services provided by process area. Maintains detailed reports and records of account data. Responsible for data entry including the creation, retrieval and/or update of electronic files checking and verifying the correctness and completeness of data entered. Analyzes financial data and initiates appropriate action when necessary. Assists in proactively facilitating the resolution of customer issues Coordinates compliance with all applicable UTMB, State, and Federal rules and regulations. Assists in the development of office record keeping systems. Responsible for data entry including the creation, retrieval, and/or update of electronic files checking and verifying the correctness and completeness of data entered. Files and maintains process area records, reports, correspondence, and other documents in accordance with the current Record Retention Schedule. Proofreads all completed assignments for grammar, format, and structure. Composes and types correspondence and other documents in appropriate business format utilizing a typewriter, word-processor, or computer software package. Prepares/compiles reports, creates and maintains records and related documentation utilizing spreadsheets, databases and/or computer software applications. Assists, recommends, and facilitates the collaborative development of team process change, new programs, and operational planning. Coordinates compliance with all applicable UTMB, State, and Federal rules and regulations. Performs miscellaneous clerical duties such as answering the telephone, making copies, filing, faxing, and maintaining area bulletin boards. Stays current and adheres to applicable laws, rules, regulations, policies and procedures. Attends and satisfactorily completes required training programs. Adheres to internal controls and reporting structure established for department. Performs other related duties as required. KNOWLEDGE/SKILLS/ABILITIES:Demonstrates the ability to proactively assist customers with their immediate and long term needs Ability to summarize and analyze data and provide recommendations Excellent written and verbal communication skills Ability to facilitate the development of new methods, procedures, services, or operational concepts Excellent organizational skills Excellent knowledge of the area work processes, policies, procedures and automated systems Ability to understand and apply theories and concepts Ability to maintain effective working relationships Working knowledge of UTMB's record retention policies and procedures Ability to create and maintain files maintain files utilizing word processing, spreadsheets, databases, and other computer software packages (e. g. , MS Word, Access, Excel) EQUIPMENT:Standard office equipment WORK ENVIRONMENT:Standard office environment. May be required to work within the confines of a prison, jail, or juvenile detention center. Security clearance is required; pre-employment drug testing is also required. Qualifications REQUIRED EDUCATION/EXPERIENCE:High School diploma or equivalent and 1 year of related experience The is a non-benefit eligible, hourly paid position limited to a maximum of 19 hours per week. Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-StaffordOther Locations: United States-Texas-ConroeWork Locations: Outpatient Svcs Admin 12603 Southwest Freeway, Suite #335 Stafford 77477Job: Clerical & Administrative SupportOrganization: UTMB Health: Regular StandardEmployee Status: Non-ManagerJob Posting: Dec 18, 2025, 5:42:55 PM

LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit ********************* About This Opportunity Role Profile Position: Customer Service Supervisor Job Location: Houston, TX Job Type: Full-Time Status: Non-Exempt Summary of the Role The Customer Service Supervisor is responsible for overseeing daily operations of the customer service representatives at their assigned Branch location. This role ensures exceptional service delivery by monitoring performance, coaching team members, and enforcing adherence to company policies, processes, and customer experience standards. The supervisor will lead efforts in CRM utilization, call handling, quality assurance, timely response, and pricing accuracy to support sales, operational efficiency, and customer satisfaction. Responsibilities Supervise, coach, and motivate a team of customer service representatives to meet and exceed performance expectations. Monitor call queues, phone adherence, and service levels to ensure timely and professional responses to customer inquiries. Oversee CRM usage, ensuring accurate and complete documentation of customer interactions, orders, quotes, and issues. Collaborate with Sales, Operations, Purchasing, and Pricing teams to ensure effective order management, quote turnaround, and competitive pricing strategies. Track, report, and analyze performance metrics (KPIs), identifying opportunities for improvement and implementing corrective actions. Support conflict resolution and escalation management with key customers. Train and onboard new team members, ensuring compliance with company systems, processes, and service standards. Recommend process improvements to enhance efficiency, service delivery, and customer satisfaction. Must maintain 100% commitment to safety policies and procedures. Build and maintain strong relationships with customers, and support teams in effectively managing customer issues. Support Customer Service Sales Reps by processing requests for quotes and orders. Respond timely to Customer Corrective Action Requests and ensure effective implementation of Corrective Action. Perform other duties as trained and qualified for. Skills and Abilities Effective customer service interpersonal skills with the ability to negotiate and influence for positive outcome Ability to work independently and prioritize responsibilities Must have a sense of “team” response to satisfy sales goals and ensure 100% customer satisfaction and the ability to interact effectively with all types of people. Inspirational leader that can motivate and work effectively in a matrix management with sales, manufacturing, customer service, supply chain, and Key accounts. Inherently possesses a contagious “can-do” attitude that energizes the workgroup and those around them Experience and passion for, motivating people, instilling accountability, and achieving results under tight constraints Requires excellent verbal and written communications skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional and courteous manner Must possess a mechanical aptitude with the ability to read and interpret drawings to understand how to meet customer requirements; learn how our products are manufactured and utilized by our customers Ability to manage teams Minimum Qualifications 3-5 years of customer service experience, preferably in industrial distribution or related B2B environment. 1-3 years of supervisory or leadership experience. Strong knowledge of CRM systems, ERP systems, and order management processes. Proven ability to manage competing priorities in a fast-paced, high-volume environment. Excellent communication, coaching, and conflict resolution skills. Strong Microsoft Office skills including PowerPoint and Excel. Previous experience utilizing an ERP system. Reliable transportation is a must. Ability to work overtime, as required Ability to work nights and weekends, as required. Preferred Qualifications Industrial setting experience Physical Requirements and Work Environment This position is primarily based in an office environment but may occasionally require visits to the warehouse for order-related follow-ups. The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role. Ability to work in a stationary position for extended periods of time. Frequent operation of a computer, keyboard, mouse, and other standard office equipment. Ability to comprehend and follow instructions and safety procedures. Ability to read, write and communicate in English Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals. Ability to respond to safety signals, alarms, and verbal instructions. Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise. Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required. Total Rewards Competitive compensation plan, with a bonus potential Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire 401k with company match Paid vacation, holidays and sick time Equal Opportunity Employer It is our policy to employ qualified persons without regard for veteran or disability status. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. We will be accepting applications for this role through November 20, 2025.

Daikin Comfort Technologies Distribution, Inc. is seeking a skilled individual for our HVAC Customer Service Supervisor position for our branch operations group located at our Houston, TX branch. The Supervisor of Customer Service ensures that customers are treated in a professional fashion and assistance is provided within the guidelines set by management to ensure consistent manners.  Additionally, this position is responsible for metrics to ensure proper responses. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities May Include: Assist callers via phone (homeowners, distributors, dealers) as they are escalated. Respond to correspondence via phone, fax, mail, and email as required per policies and procedures Coordinate and provide training as needed. Consult with internal technical experts, when necessary, and assure executive authorization is provided for material expenditures.  Motivate team to ensure that the level of service is maintained. Approve funds allowed for concessions and report on a weekly basis. Maintain appropriate call answer rates and other metrics and modify team as appropriate. Ensure all escalated calls or emails to senior management is handled and communicated appropriately. Perform other tasks as assigned Perform additional projects/duties to support ongoing business needs. Nature & Scope: Coordinates and supervises the daily activities of a support, production or operations team Sets priorities for the team to ensure task completion Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance and oversight from manager Accountable for the support or production operations team including subordinate work leaders Typically does not spend more than 20% of one's time performing the work supervise Knowledge & Skills: Medium to Advanced Excel skills Excellent People skills/Leadership skills Must have ability to diffuse an upset caller. Articulation, pronunciation, and proper grammar a must. Ability to prioritize and problem solve. Analytical skills including ability to interpret information and make sound recommendations. Must have the ability to work in a cross functional capacity with internal and external teams. Strong communication skills with working knowledge of internet applications as well as data entry, Microsoft Excel, and Word. Knowledge and use of PowerPoint, Excel and Word and outlook. Demonstrated experience managing customer relationships in a complex, fast-paced environment including the demonstrated ability to directly communicate with customers. Demonstrated ability to manage others including scheduling, and quality assurance. In-depth knowledge of warranties and warranty programs and procedures. Good technical writing and presentation skills. Must be extremely organized and detailed oriented. Strong analytical and problem solving skills. Ability to multi-task and handle a fast paced environment Experience: 4+ years of experience 2+ years in a lead role Education/Certification: HS Diploma or GED equivalent Associates or Bachelor's degree preferred People Management: Yes Physical Requirements/Work Environments: Must be able to perform essential responsibilities with or without reasonable accommodations. Reports To: Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit ********************* About This Opportunity Role Profile Position: Customer Service Supervisor Job Location: Houston, TX Job Type: Full-Time Status: Non-Exempt **Summary of the Role** The Customer Service Supervisor is responsible for overseeing daily operations of the customer service representatives at their assigned Branch location. This role ensures exceptional service delivery by monitoring performance, coaching team members, and enforcing adherence to company policies, processes, and customer experience standards. The supervisor will lead efforts in CRM utilization, call handling, quality assurance, timely response, and pricing accuracy to support sales, operational efficiency, and customer satisfaction. **Responsibilities** + Supervise, coach, and motivate a team of customer service representatives to meet and exceed performance expectations. + Monitor call queues, phone adherence, and service levels to ensure timely and professional responses to customer inquiries. + Oversee CRM usage, ensuring accurate and complete documentation of customer interactions, orders, quotes, and issues. + Collaborate with Sales, Operations, Purchasing, and Pricing teams to ensure effective order management, quote turnaround, and competitive pricing strategies. + Track, report, and analyze performance metrics (KPIs), identifying opportunities for improvement and implementing corrective actions. + Support conflict resolution and escalation management with key customers. + Train and onboard new team members, ensuring compliance with company systems, processes, and service standards. + Recommend process improvements to enhance efficiency, service delivery, and customer satisfaction. + Must maintain 100% commitment to safety policies and procedures. + Build and maintain strong relationships with customers, and support teams in effectively managing customer issues. + Support Customer Service Sales Reps by processing requests for quotes and orders. + Respond timely to Customer Corrective Action Requests and ensure effective implementation of Corrective Action. + Perform other duties as trained and qualified for. **Skills and Abilities** + Effective customer service interpersonal skills with the ability to negotiate and influence for positive outcome + Ability to work independently and prioritize responsibilities + Must have a sense of "team" response to satisfy sales goals and ensure 100% customer satisfaction and the ability to interact effectively with all types of people. + Inspirational leader that can motivate and work effectively in a matrix management with sales, manufacturing, customer service, supply chain, and Key accounts. + Inherently possesses a contagious "can-do" attitude that energizes the workgroup and those around them + Experience and passion for, motivating people, instilling accountability, and achieving results under tight constraints + Requires excellent verbal and written communications skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional and courteous manner + Must possess a mechanical aptitude with the ability to read and interpret drawings to understand how to meet customer requirements; learn how our products are manufactured and utilized by our customers + Ability to manage teams **Minimum Qualifications** + 3-5 years of customer service experience, preferably in industrial distribution or related B2B environment. + 1-3 years of supervisory or leadership experience. + Strong knowledge of CRM systems, ERP systems, and order management processes. + Proven ability to manage competing priorities in a fast-paced, high-volume environment. + Excellent communication, coaching, and conflict resolution skills. + Strong Microsoft Office skills including PowerPoint and Excel. + Previous experience utilizing an ERP system. + Reliable transportation is a must. + Ability to work overtime, as required + Ability to work nights and weekends, as required. **Preferred Qualifications** + Industrial setting experience **Physical Requirements and Work Environment** This position is primarily based in an office environment but may occasionally require visits to the warehouse for order-related follow-ups. The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role. + Ability to work in a stationary position for extended periods of time. + Frequent operation of a computer, keyboard, mouse, and other standard office equipment. + Ability to comprehend and follow instructions and safety procedures. + Ability to read, write and communicate in English + Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals. + Ability to respond to safety signals, alarms, and verbal instructions. + Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise. + Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required. **Total Rewards** + Competitive compensation plan, with a bonus potential + Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire + 401k with company match + Paid vacation, holidays and sick time **Equal Opportunity Employer** It is our policy to employ qualified persons without regard for veteran or disability status. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. We will be accepting applications for this role through November 20, 2025.

Job Purpose Love New Home Construction & Customer Service? Do you thrive on juggling priorities, leading people, and solving problems before they even hit the surface? If you're the type who can keep a fast-moving team on track while making sure home builder customers stay happy, BuildOn has the leadership role you've been looking for. Primary Duties & Responsibilities What You'll Do: Lead the team: assign work, resolve escalations, and run special projects with confidence. Keep systems sharp: oversee customer data, documentation, and workflows for accuracy and consistency. Drive results: monitor performance, close service gaps, and launch process improvements that stick. Partner across the business: work with Sales, Implementation, and Development to deliver seamless service. Qualifications What We're Looking for 3-5 years leading service operations or customer support in a fast-paced setting. A knack for managing workflows, coordinating across teams, and solving problems on the fly. Experience with service platforms like BoldDesk, Zendesk, or Salesforce. Clear communicator with strong organizational chops; construction or homebuilding background is a plus. About the Company BuildOn Technologies is a software product and services company founded to serve the needs of the homebuilder and construction industries. Our clients leverage our products and services to better serve the homebuyer during the sales, design and selection processes when purchasing a new home. Our clients also use our solutions to manage and operate their building services operation while estimating, quoting, purchasing, fabricating and installing the homebuyer's selected products. As the premier software product and services company in the homebuilder and construction industries, our solutions have been helping clients solve their toughest problems for 25 years. Job Type Full-Time

Job Description Daikin Comfort Technologies Distribution, Inc. is seeking a skilled individual for our HVAC Customer Service Supervisor position for our branch operations group located at our Houston, TX branch. The Supervisor of Customer Service ensures that customers are treated in a professional fashion and assistance is provided within the guidelines set by management to ensure consistent manners. Additionally, this position is responsible for metrics to ensure proper responses. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. Position Responsibilities May Include: Assist callers via phone (homeowners, distributors, dealers) as they are escalated. Respond to correspondence via phone, fax, mail, and email as required per policies and procedures Coordinate and provide training as needed. Consult with internal technical experts, when necessary, and assure executive authorization is provided for material expenditures. Motivate team to ensure that the level of service is maintained. Approve funds allowed for concessions and report on a weekly basis. Maintain appropriate call answer rates and other metrics and modify team as appropriate. Ensure all escalated calls or emails to senior management is handled and communicated appropriately. Perform other tasks as assigned Perform additional projects/duties to support ongoing business needs. Nature & Scope: Coordinates and supervises the daily activities of a support, production or operations team Sets priorities for the team to ensure task completion Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance and oversight from manager Accountable for the support or production operations team including subordinate work leaders Typically does not spend more than 20% of one's time performing the work supervise Knowledge & Skills: Medium to Advanced Excel skills Excellent People skills/Leadership skills Must have ability to diffuse an upset caller. Articulation, pronunciation, and proper grammar a must. Ability to prioritize and problem solve. Analytical skills including ability to interpret information and make sound recommendations. Must have the ability to work in a cross functional capacity with internal and external teams. Strong communication skills with working knowledge of internet applications as well as data entry, Microsoft Excel, and Word. Knowledge and use of PowerPoint, Excel and Word and outlook. Demonstrated experience managing customer relationships in a complex, fast-paced environment including the demonstrated ability to directly communicate with customers. Demonstrated ability to manage others including scheduling, and quality assurance. In-depth knowledge of warranties and warranty programs and procedures. Good technical writing and presentation skills. Must be extremely organized and detailed oriented. Strong analytical and problem solving skills. Ability to multi-task and handle a fast paced environment Experience: 4+ years of experience 2+ years in a lead role Education/Certification: HS Diploma or GED equivalent Associates or Bachelor's degree preferred People Management: Yes Physical Requirements/Work Environments: Must be able to perform essential responsibilities with or without reasonable accommodations. Reports To: Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Build your best future with the Johnson Controls team: As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick-time- 15 days of vacation first year plus 5 days sick time and 3 flex holidays Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out!: ******************* ZMNrDJviY What will you do The Fire Sprinkler Service Supervisor is responsible for the proper coordination, execution, and follow-up of service jobs. Supervise and Schedule Day to day activities of technicians working with the Scheduler. Responsible for managing service operations and programs designed to meet Branches objectives in the areas of revenue, sales, margin, implement action plans, train and mentor technicians to meet Branches objectives. How you will do it Revenue responsibility- Including implementing plans, programs and processes designed to meet and exceed corporate goals and objectives as well as maximizing market potential of the service business including new bookings (sales), revenue and profitability. Customer Satisfaction: Responsible for maintaining effective customer communications along with building solid customer relationships from initial contact through order acquisition, delivery, installation and service. Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations. Productivity Improvement: Responsible for setting fair and manageable territories for technicians. Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices. Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures including our CRM system. Safety Compliance: Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training id through, complete and up to date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action. What we look for Required Candidate must have understanding and knowledge of different types of applications of water-based fire protections systems. (Wet systems, Dry systems, Pre-Action systems, Foam systems, and Fire Pumps) Demonstrate supervisory/leadership abilities to include training, team building, presentation and negotiation skills, district administration and effective interaction with customers. Associate degree or equivalent experience. Minimum of 5-10 years' experience in a supervisory position. Available for local/regional travel, which may include nights and weekends to accommodate customer's schedule. Preferred BA Degree NICET Level II in Inspection, Testing of Water Based Fire Protection Systems HIRING SALARY RANGE: $82-104k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #TechHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

NorthStar is seeking a dynamic Family Service Supervisor (Sales) at San Jacinto Funeral Home and Memorial Park in Houston, TX. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones. Responsibilities * Manage, direct, and assist in the initial and continuing training and performance management of assigned sales advisors * Conduct daily team meetings to review new sales and provide coaching for any development concerns that may arise * Ensure daily prospecting occurs and that each sales advisor schedules the minimum number of pre-need sales presentations per week * Observe each sales advisor's pre-need and at-need referral presentation and assist in the perfection of such presentation * Keep thorough records of leads, referrals, closing ratios, and after-service follow-up results * Report to the sales manager daily for direction setting and unit status report Qualifications * 4 or more years of solid sales experience * Experience closing and securing the sale * At least one year of experience in a leadership role * Effective communication skills * HI driver's license with a clean driving record (included in background) * Pre-employment background check Key Qualities We Seek at NorthStar: * Compassionate: Compassion is our core value and a non-negotiable requirement for every role at NorthStar. We seek individuals who can offer a caring hand and an open heart, helping our clients celebrate the lives of their loved ones with empathy and understanding. * Creative: We value creativity and encourage our team members to think outside the box and challenge conventional limits. We look for innovative thinkers who can find new ways to meet challenges and exceed goals. * Proactive: We need proactive individuals who don't wait for tasks to be assigned. Our ideal candidates are solution-oriented, managing their work and time effectively, and driving results through consultative selling. They anticipate needs and act before issues arise. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.

Job DescriptionDescriptionQualified Autism Service Practitioner-Supervisor (QASP-S) Competitive Compensation + $5,000 Sign-On Bonus Why Join Apara Autism Centers? At Apara, your work has meaning. We're a fast-growing, mission-driven team where your voice is heard, your growth is supported, and your impact is real. What You'll Do Conduct assessments & create treatment plans Provide caregiver guidance & family support Supervise and mentor RBTs/BTs Develop & implement behavior support plans Collect and analyze data to drive outcomes Collaborate with a multidisciplinary team What You Bring Active BCaBA certification (BACB & state, if applicable) Bachelor's degree in a related field Strong communication & leadership skills Experience as a practicing BCaBA preferred Pay & Benefits $5,000 sign-on bonus Competitive salary + 401(k) with match Medical, Dental, Vision insurance with BCBS $1,500 CEU allowance + CR Institute access Weekly 1:1 coaching with Clinic Director 2 work-from-home days a month Low caseloads for work-life balance Relocation assistance available No non-compete agreements Clear career advancement opportunities Equal Opportunity EmployerApara Autism Centers is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive environment. Employment decisions are based solely on qualifications, merit, and business needs-without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other protected status.

Salary Grade: G05 Minimum Midpoint Maximum $90,316 - $121,926 - $153,536 The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills. SUMMARY: Supervises a team performing the negotiation, acquisition, and preservation of right of way (ROW) and other property rights to allow for the installation and operation of electric transmission/distribution facilities. Performs resource management related to personnel, equipment, and budget. Assists management with long-range direction in relation to the overall Land Services department goals and objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as lead-negotiator, representing the company in the execution of strategies, consistent with the objectives of management and the recommendations of the cross functional project team Supervises and performs right of way appraisal, acquisition, relocation assistance, fiscal, and title, or property management for electric transmission/distribution activities Assigns projects to Land Services Agents and oversees general work assignments for the internal and external Land Agents Provides goals and objectives, assists with departmental budget preparation, and ensures proper cost management in area of responsibility Interfaces with the internal clients and external customers in the dispatch of assigned responsibilities Ensure Land Service Agents maintain a current knowledge of policies, procedures and new and existing regulations. Performs duties associated with acquisition of easement or lease documents to include preparation and submission of application forms and exhibits Identifies, develops, and leads the implementation of innovative solutions to complex land negotiation issues Interfaces with regulatory agencies and acts as a company representative, negotiating with the agencies and providing input on the development of future regulations Manages and conducts complex negotiations for land rights on private and federal lands; may be required to support multiple groups for the company such as transmission, distribution, finance, and general services Maintains knowledge of general land rights policies and procedures for private and other public entities Works closely with management team, technical specialists (internal and external) and occasionally senior management, to assist in the development of over-arching strategy and negotiation strategies and the assessment of implications of various alternatives Presents expert testimony before commissions, regulatory agencies, Federal and State courts, if required Performs other duties as assigned COMPETENCIES: Knowledge of right-of-way acquisition, regulation, and processes and company policies and procedures. Interfaces with regulatory agencies and acts as a company representative, negotiating with the agencies and providing input on the development of future regulations Highly motivated team player with strong leadership skills Ability to analyze complex right-of-way acquisition situations, identify strategy, assign resources, and develop and implement strategy for execution, and ensure proper documentation and follow up Ability to prepare and understand surveying principles including survey and legal descriptions and map and plat reading, etc Ability to strategically plan, organize, and tactically lead in support of business activities and goals Ability to work with minimal supervision and make recommendations on matters that can seriously impact the company, both financially and legally Excellent negotiation and facilitation skills for meetings and negotiating sessions internally and externally Broad understanding of various land rights acquisition techniques and processes. Ability to develop constructive working relationships Broad knowledge of federal government permitting policies/renewal policies as they pertain to DOT, BLM and USFS. Ability to work on complex long-term issues and projects Effective time management skills with ability to schedule and track several complex projects at once Ability to work effectively in a team environment, to mentor other members of the Lands Service Team, and to manage consultants when required. Ability to multi-task and change priorities when necessary In-depth understanding of company policies and direction, and ability to incorporate into project goals Broad understanding of the utility industry, regulatory process, judicial process and political sensitivities Ability to effectively present information to department director and senior management, public groups, and governing bodies QUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor's degree from four-year college or university in a related field with five to seven related experience, or equivalent combination of education and/or experience related to the discipline. CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a current, legally valid driver s license and meet the company s driving record requirements. SUPERVISORY RESPONSIBILITIES: Hires, trains, evaluates, rewards, and terminates employees. Designs, organizes, prioritizes, schedules, and leads work assignments. Oversee general duties of Land Services Agents COMMUNICATION SKILLS: Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to speak effectively before groups of customers or employees at all levels of the organization Ability to write clear, concise documents, memos and correspondence that conform to prescribed style and format Ability to effectively present information to staff, department director and senior management, public groups, and/or boards of directors Ability to respond to common inquiries or complaints from customers, governmental agencies, and/ or members of the business community MATHEMATICAL SKILLS: Ability to apply mathematical operations to compute long term lease and ROW payments, present and future values, etc Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations COMPUTER SKILLS: Working knowledge of database, project management, spreadsheet, and word processing software Advanced computer skills and ability to navigate in and effectively use GIS/ArcView/Landworks/Google Earth/MSOffice Tools ANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, complex legal descriptions, graphs etc.,) in its most difficult phases. Defines issues and problems and establishes strategies for resolving them. Ability to address complex and multifunctional operational issues and to formulate negotiation strategies and tactics to ensure results are consistent with company objectives. Ability to understand multiple abstract and concrete variables, especially in negotiation settings. PHYSICAL DEMANDS: Required to sit up to 2/3 of the time. Must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: Primarily works in an office environment; but may require in-state travel for meetings with external entities. Occasional field location requirements to review construction and right of way sites. Employees in Services Company may be responsible for providing services to various Holding Company subsidiaries and affiliates. SAFETY AND ADA STATEMENT Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm. Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at ************.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.