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  • Service Manager

    at3 Professional Staffing Solutions, Inc.

    Customer service supervisor job in Mobile, AL

    ABOUT OUR CLIENT Our client is a long-established and highly respected provider of commercial equipment service solutions, supporting customers across multiple industries through a strong field service model. With a nationwide footprint and a commitment to operational excellence, our client is known for delivering reliable service, investing in employee development, and maintaining long-term customer partnerships. POSITION SUMMARY The Service Manager supports the District Manager and plays a key leadership role in the daily operations of the branch. This position assumes advanced responsibilities related to field service execution, technician development, customer satisfaction, and operational performance. The Service Manager provides hands-on leadership to field service technicians by coaching and training on commercial equipment, service procedures, safety practices, and customer-facing skills. This role helps drive service revenue growth, productivity, quality, and customer satisfaction while ensuring adherence to company policies and operational standards. KEY RESPONSIBILITIES Support the District Manager in leading branch operations and day-to-day service activities Coach, train, and develop field service technicians on: Commercial equipment service and repair Preventative maintenance procedures Installation and upgrade processes Customer communication and professionalism Assist with enforcement and tracking of company policies, procedures, and safety standards Help drive service revenue growth, operational efficiency, and customer satisfaction Provide hands-on leadership to a highly technical field service team Support technician accountability related to: Equipment installations Preventative maintenance Equipment upgrades and updates Sales support for service solutions Customer relationship development Participate in the development and execution of strategies to meet or exceed financial and service performance metrics Lead ongoing employee development, engagement, and retention efforts Manage and coordinate regular maintenance of service vehicles Support general branch administration and operational coordination REQUIRED QUALIFICATIONS High School Diploma or GED with 4+ years of relevant experience, including supervisory experience OR Bachelor's degree with 1-3 years of relevant experience Proven experience managing customer relationships and working directly with customers Strong ability to use productivity tools (Microsoft Office or similar platforms) Ability to achieve goals and manage priorities with minimal supervision Strong verbal and written communication skills Electrical and mechanical service experience Valid driver's license PREFERRED QUALIFICATIONS 5-7 years of experience in a field service environment Understanding of basic financial concepts including: Labor costs Margins and markups Expense control Familiarity with branch or service operating systems Customer relationship management and/or sales support experience Associate's degree or prior supervisory experience in a commercial service environment WHY JOIN OUR CLIENT Competitive compensation Comprehensive medical, dental, and vision insurance with low employee premiums Paid vacation and paid holidays 401(k) plan with company match Extensive training programs (on-the-job, online, and classroom-based) Company-provided service vehicle, uniforms, tools, and safety equipment Safety-focused work environment Opportunity for career growth within a stable, well-established organization
    $48k-83k yearly est. 4d ago
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  • Strategic Customer Lead

    Educators Resource

    Customer service supervisor job in Mobile, AL

    At Educators Resource we equip teachers and parents with innovative tools designed to enhance the education of children. We aspire to create a world where learning is more accessible and fun, guided by our values of integrity, collaboration, innovation, and accountability. Strategic Customer Lead Educators Resource is seeking a Strategic Customer Lead - E-Commerce - to own and grow a designated group of strategic digital customers. This role is accountable for driving revenue growth, profitability, and long-term customer success by maximizing share of digital shelf, expanding assortment, improving conversion, and ensuring operational excellence across e-commerce platforms. Location: Mobile, AL Employment Classification: Full-time / Exempt Reports to: EVP of Commercial Partnerships Essential Functions of the Role Duties and Responsibilities Primary Point of contact for designated Customer(s): Maintain relationships with key customer merchants and vendor support teams. Own the mutually agreed upon strategy, tactics, and report card for designated key customers. Lead monthly touch base meeting with customer merchants and ER team to review sales performance and progress on key strategy tactics. Interact with customer points of contact to resolve any compliance issues related to platform policies, listing standards, and fulfillment requirements. Stay current with each customer's policy updates and ensure all listings comply with brand, safety, and regulatory standards. Sales Performance & Digital Shelf Optimization Own sales and performance analytics at the item, brand, and category level. Analyze weekly sales to detect any category, brand or item trends. Routinely audit live listing counts to maximize share of digital shelf. Monitor key item inventory to ensure proper service levels. Regularly audit competitive product listings for each key customer site. Identify and address root causes of underperforming listings or categories. Become the Subject Matter Expert (SME) on key customer portals. Identify product assortment voids and present new product opportunities that align with customer strategy. Collaborate with Digital Merch Team to enhance content where needed to improve listings conversion. Seek technological solutions to effectively monitor listing performance. Marketing/Advertising Coordinate with account merchants on marketing activities to include new product introductions, b2b sales awareness/training, seasonal pricing. promotions, sponsored ad placement and other PPC opportunities. Monitor advertising spending and Return on Ad Spend (ROAS). Improve product review generation and reputation management. Operational Coordination Track and trouble shoot key customer scorecard metrics such as on-time shipment rate, cancellation rate, and defect rate. Partner with the Customer Care team to ensure orders ship accurately and on time. Liaise with Inventory Management/Procurement on major assortment changes. Collaboration with Digital Merchandising Team and Pricing Specialist on new item loads. Perform new item onboarding for Key Customers as workload dictates. Qualifications Core Competencies Skills, Talents, Personal Attributes and Experience 5+ years of experience managing key e-commerce businesses. Bachelor's Degree in a relevant field is ideal. Experience with dropship or multi-channel distribution preferred. Proficiency using Excel and similar tools for reporting and analytics. Understanding of digital merchandising, optimized content creation, pricing strategy, and promotional mechanics. Excellent communication, organization, and project management skills. Collaborative mindset - able to coordinate across sales, operations, and marketing. Physical Requirements The physical demands described here represent those that are typically required to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. Prolonged use of a computer, including typing and viewing a screen for extended periods. The ability to communicate effectively in person and over the phone with coworkers, vendors, and customers. Must be able to remain seated for extended durations. Compensation and Benefits We offer a comprehensive compensation package including competitive pay and full benefits. Full Benefits Package Includes: Health, Dental, and Vision insurance; Basic Life/AD&D coverage; Short-Term and Long-Term Disability; Accident and Critical Illness insurance; Employee Assistance Program (EAP) services; 401(k) with company match; paid time off (PTO); and a variety of company-paid holidays. About Educators Resource We are the backbone of an education & office supply network whose supply chain encompasses the globe. As a leader in our industry segment, we service customers across North America on behalf of companies and brands you see and interact with every day. We offer the broadest array of products in the market, with over 20,000 SKUs sourced from over 300 suppliers. We work hard to ensure that our customers WIN daily, and we have some of the highest service levels in the industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $83k-131k yearly est. 1d ago
  • Customer Service Manager

    IET Systems 3.9company rating

    Customer service supervisor job in Mobile, AL

    OnelinkUSA has an immediate opening for a Customer Service Manager. As a Customer Service Manager, you will oversee daily operations of our call center and properties we service. Core Duties and Responsibilities: · Evaluate staff effectiveness and performance. · Manages escalated calls as Tier 3 Customer Service Support. · Supervises Training and Coaching of Tier 1 Customer Service Reps. · Supervises Ter 1 Technician workflow. · Monitor and Oversee Customer Service Representatives and Field Service Technician Schedule. · Creates the property schedule for the Field Technicians. · Monitor competitor pricing. · Monitor weekly account adjustments/Payment Plans. · Reviews and monitors disconnects, communicates disconnects/collections to Community managers monthly. · Request move in and move out list from community managers, then delegates to customer service supervisor. · Communicates team training needs to Tier 2 technician and COO. · Communicates weekly recap reports to COO. · Manage office supplies. · Creates ideas for resident events or promotions. · Manges sending mass communications. · Sends monthly recap of outages. · Manages Company/CSR Team/Tech Scorecard Metrics and communicates to COO. · Oversees monthly preventative maintenance is completed. · Create monthly, quarterly, and annual goals and action plans. · Monitor customer complaints and issues, ensuring timely resolution while maintaining a customer-centric approach. · Work with the different properties, and management on any issues that need to be addressed. · Manages and monitors weekly QA calls to ensure high quality customer Interactions. · Other duties will be at management discretion. The Superior Candidate will: · Have 2 to 3 years' experience as a Customer Service Manager. · Have good time management skills. · Have the ability to work in a team environment. · Have exceptional customer service skills. · Must be self-motivated, analytical, quick learner, organized, detail-oriented, multi-tasker. · Must have knowledge of Management methods and techniques. · Must have experience in providing customer support. Qualifications: · Minimum of 2-3 years of experience in call center management. · Must have a high school diploma or equivalent. · Must have a valid driver's License. · Must be able to travel as needed. · Must be able to pass a background, drug screen and MVR check. Benefits: · Medical, Dental, Vision, Life Insurance, Short and Long -Term disability. · 401K with company match · Paid time off (Holidays, Vacation, etc.) · Stable company with a family feel. · Company culture that works hard yet takes care of employees. · Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.
    $39k-67k yearly est. 60d+ ago
  • Director of Customer Experience

    Velocity Restorations

    Customer service supervisor job in Ensley, FL

    Job DescriptionSalary: Director of Customer Experience About Us Velocity and its portfolio of brands are the nations leading builders of Re-Engineered Classics, redefining what it means to own a classic. Our vehicles arent just restored; theyre entirely reborn. By blending timeless design with todays performance, comforts, and technology, we set the standard for how classics are built, owned, and driven. Every product we create is crafted without compromise, honoring the past while delivering the experience of today. Velocitys Culture and Core Values The Director of Customer Experience is responsible for designing, executing, and continuously elevating Velocitys luxury customer journey. This role ensures that every client interactionfrom the first phone call to long-term engagement after vehicle deliveryreflects Velocitys brand standards of excellence, professionalism, and concierge-level service. The Director will develop and implement best-in-class processes covering communication, presentation, appearance, hospitality, and post-sale connection. This leader will oversee the Warranty & Logistics Coordinator, CDL Driver, and Customer Experience Coordinator, ensuring seamless support throughout the sales, delivery, and ownership lifecycle. This position requires a proven background in luxury customer service, ideally within high-end automotive, jewelry, marine, or private aviation industries. It is an onsite role at Velocitys Pensacola headquarters and requires relocation to the surrounding area. Job Level Management Reports To Head of Sales Description The Director of Customer Experience is responsible for leading, developing, and optimizing all aspects of the client experience at Velocity, ensuring every customer receives exceptional communication, transparency, and support throughout the build lifecycle and beyond. This role oversees the Customer Experience, Warranty, and Logistics teams, ensuring each function operates efficiently, delivers high-quality service, and aligns with Velocitys core values. The Director of Customer Experience serves as the primary advocate for the client journey and is accountable for service consistency, process effectiveness, and timely issue resolution. Duties and Responsibilities Luxury Customer Journey & Experience Design Develop, document, and maintain Velocitys end-to-end luxury customer journey, ensuring every touchpoint aligns with a premium, high-end brand experience. Establish standards for customer communication, including phone etiquette, email communication, response times, and escalation procedures. Create guidelines for professional appearance and presentation for events, onsite visits, and customer-facing meetings. Lead the refinement of contract presentation, delivery day processes, facility tours, and hospitality expectations. Customer Engagement & Retention Build and manage a long-term customer engagement strategy, including VIP events, owner reunions, specialty experiences, and ongoing relationship partnerships. Oversee gifting programs, branded touchpoints, milestone celebrations, and ongoing post-sale communication that reinforces loyalty. Develop programs to gather and use customer feedback to continuously improve the client experience. Handle customer complaints or escalations in a professional manner. Team Leadership & Management Directly supervise and support the Warranty & Logistics Coordinator, CDL Driver, and Customer Experience Coordinator. Ensure that processes related to warranty, logistics, transportation, and customer handoffs operate at a luxury standard. Provide coaching, professional development, and clear expectations to maintain a cohesive, customer-centric team. Cross-Functional Collaboration Work closely with Sales, Production, Operations, and Marketing to ensure alignment on customer communication, delivery timelines, documentation, and presentation standards. Partner with Marketing to uphold consistent luxury branding across print, digital, events, and client materials. Collaborate with Leadership on strategic initiatives to strengthen Velocitys reputation for premium customer care. Process & Quality Management Develop and maintain SOPs for all customer-facing processes. Track customer experience metrics and implement improvement plans as needed. Ensure compliance with internal quality standards and uphold Velocitys core values: problem-solving, adaptability, ownership, teamwork, and raising the bar. Qualifications and Experience Minimum 57 years of experience in luxury customer experience roles. Background in luxury automotive, jewelry, marine, or private aviation strongly preferred. Proven success designing and executing luxury or concierge-level customer journeys. Experience managing teams in high-expectation service environments. Exceptional communication, hospitality, and presentation skills. Strong organizational and process-building abilities. Comfortable working in a fast-paced, hands-on environment. Ability to travel for events, customer visits, and experience initiatives as needed. Must be willing to relocate to the Pensacola, Florida area. Physical Demands (to include but not limited to) Availability to respond to customer queries and calls outside of working hours. Travel semi-regularly to events to continue to promote the customer experience. Must be physically able to operate a variety of equipment including computer, office equipment, telephone, etc. Sit for long periods of time working at a desk, boardroom table, or at a computer. Walk long distances across shop floor to communicate and gather information as needed. Ability to lift, carry, and place items up to 20 pounds without assistance. Occasional reaching overhead and below knees, including squatting, bending, stooping, kneeling, and twisting. Ability to operate a motor vehicle. Benefits Include Compensation: Pay is based on experience and qualifications Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days Retirement: 401(k) with company match after 6 months at next enrollment period Paid Time Off: Paid time off and paid holidays Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity. Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $91k-138k yearly est. 12d ago
  • Business Team Manager - Engineering Services

    Alten Technology USA

    Customer service supervisor job in Mobile, AL

    We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Essential Duties and Responsibilities: As Business Team Manager - Engineering Services for ALTEN you will be responsible for sales and consulting services, recruitment, and management of engineering consultants in a professional and international environment. In short, your job will be to strive for happy Alten consultants and satisfied customers. By coaching your consultants and by creating continuous opportunities for them you create a dynamic and committed environment which helps stimulate business and support our customers. ALTEN offers a well-defined career path which enables you as a manager to stay and grow professionally within the company. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. The essential duties and responsibilities include the following: Supervisory Needs and Responsibilities Generate new leads by customer prospecting and sales activities. Establish and maintain excellent customer relations. Represent ALTEN at career fairs, job fairs and other relevant events. Work closely with customers in order to understand and define their need in detail. Continuously interview and match candidates in order to have already qualified talent ready to meet customer's current and anticipated needs. Complete background checks and coach candidates before interviews with customers. Support the candidates in getting started on new assignments. As you recruit consultants into your open positions, you will also assume management responsibilities for those consultants, eventually building your own group of ALTEN employees. Help your consultants with their professional development and needs with the target to maintain employee satisfaction and increase retention. Coach your team members through all the aspects described above. Follow up and report KPI's weekly, take responsibility for the teams actions and performance. Be able to coach Account Managers to meet their goals, take action and act on performance issues within the team by close coaching and guidance. Be part of Business Unit strategic planning meetings, define targets and bonuses, represent company at Operational reviews, participate in regional ALTEN US meetings and potentially be appointed as Director of Sales. ALTEN's business model and corporate functions will support you with the structure and processes needed to maintain your consultants through their career with ALTEN. Minimum Qualifications Skills: MSc or BSc degree in engineering or business is required 5 - 6 years of Business Development, Account Management and/or Sales, with minimum of 1 years which in Sales Leadership experience required Previous documented full life cycle recruiting and/or sales experience with an emphasis in engineering and product development is preferred Experience coaching team members required Excellent communications skills with all levels of candidates, clients and employees. Strong analytical, organizational, and decision-making skills. Ability to work under minimal supervision. Ability to work a flexible schedule as needed. ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
    $50k-102k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager - State Farm Agent Team Member

    Bradley Jacobs-State Farm Agent

    Customer service supervisor job in Mobile, AL

    Job DescriptionROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Bradley Jacobs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.
    $25k-45k yearly est. 29d ago
  • Customer Service Manager - State Farm Agent Team Member

    Rachel Freeny-State Farm Agent

    Customer service supervisor job in Mobile, AL

    Job DescriptionBenefits: 401(k) Competitive salary Free food & snacks Paid time off ROLE DESCRIPTION: *****************STATE FARM OFFICE EXPERIENCE REQUIRED****************** As a Customer Service Manager - State Farm Agent Team Member with Rachel Freeny - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.
    $25k-45k yearly est. 13d ago
  • PUBLIC SERVICE SUPERVISOR I

    Mobile County (Al 4.4company rating

    Customer service supervisor job in Mobile, AL

    This is supervisory work in directing a crew or crews performing work of a relatively technical nature. JURISDICTIONSYEARLY SALARYMOBILE COUNTY $53,084 - $84,863CITY OF MOBILE$47,000 - $75,137*CITY OF PRICHARD$30,804 - $47,784CITY OF CHICKASAW$33,156 - $51,432CITY OF SARALAND$48,092 - $76,883CITY OF CITRONELLE$37,118 - $59,340CITY OF BAYOU LA BATRE$39,126 - $62,549CITY OF SATSUMA$44,657 - $71,390TOWN OF MOUNT VERNON$34,601 -$55,316MOBILE AREA WATER & SEWER$51,790 - $82,795 MOBILE HOUSING AUTHORITY$50,527 - $80,775 PRICHARD WATER WORKS & SEWER BOARD$48,092 - $76,883CITY OF CREOLA$38,046 - $60,823UTILITIES BOARD OF BAYOU LA BATRE$46,918 - $75,006 * amended 10/05/2024 amended 10/11/2025Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and a minimum of three years' experience at the level of a Crew Chief, Public Service Worker III or an Equipment Operator II or III; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a valid driver's license from state of residence.For details, please see the Class Specifications | PUBLIC SERVICE SUPERVISOR I | Class Spec Details (governmentjobs.com). All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.
    $53.1k-84.9k yearly 41d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service supervisor job in Mobile, AL

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50 lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $21k-29k yearly est. 30d ago
  • Services Experience Manager - Mobile AL

    Best Buy 4.6company rating

    Customer service supervisor job in Mobile, AL

    As the Retail Services Experience Manager, you'll oversee the day-to-day leadership duties related to Geek Squad services within your micro-market of local Best Buy stores. You'll ensure stores are staffed efficiently so employees can deliver excellent customer experiences. You'll drive customer and employee engagement strategies for computer and cellphone repair as well as car electronics installations. You'll also be responsible for driving employee development and performance management. What you'll do * Manage the store's services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences * Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market * Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results * Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals * Drive revenue and operating income growth by tailoring your leadership to each location's needs Basic qualifications * 2 years of experience as a supervisor or manager in business, military or related fields * 2 years of experience in sales, customer service or consumer electronics repair * 1 year of experience managing and reviewing operational expenses and revenue Preferred qualifications * Inventory control and/or technology repair experience * Multi-location retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1012504BR Location Number 000340 Mobile AL Store Address 1310 Tingle Cir E Suite K$53499 - $84864 /yr Pay Range $53499 - $84864 /yr
    $53.5k-84.9k yearly 19d ago
  • Field Service Supervisor

    Floworks International LLC 4.2company rating

    Customer service supervisor job in Theodore, AL

    FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks' product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas. Flotech is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas. Overview: As a Field Service Supervisor, you'll provide technical support to customers, lead teams in the field, and oversee installations, repairs, and maintenance of equipment. Your role will involve interpreting blueprints, conducting skilled technical work, and utilizing your expertise in Electric and Pneumatic Actuators, as well as valves, to ensure optimal performance. Key Responsibilities and Accountabilities Collaborates effectively with team members to ensure seamless daily operations, providing guidance and mentorship to crew members to achieve exceptional results. Develops and delivers training programs to enhance crew members' skills and knowledge, fostering a culture of continuous learning and improvement. Troubleshoots and repairs equipment, parts, and components, using hands-on skills and problem-solving abilities to resolve issues efficiently. Conducts thorough site inspections to determine the optimal sequence and method of valve installation, ensuring high-quality workmanship. Accurately completes all necessary documentation, reports, and forms, including JSA, Vehicle Inspections, Equipment Inspections, and other critical records. Adapts to changing priorities and assignments, performing other duties as needed to support the team's goals and objectives. Qualifications: HS Diploma or GED, preferred. 2 - 5 years of experience in area of responsibility. Knowledge of electrical, pneumatic, and hydraulic control systems A must… Excellent communication and interpersonal skills. Excellent organizational skills and attention to detail. Valid driver's license with a driving record in good standing required. The perks of working here… Tuition Reimbursement Competitive Pay 401K + match Employee Referral Program FloWorks Cares Charity Program Environmental Job Requirements Regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (50 pounds). Typically requires overnight travel up to 50% of the time. Must be able to be on call at times and work overtime when needed. This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources. FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks participates in the US Government's E-Verify program.
    $31k-50k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Jack Marshall Foods, Inc.

    Customer service supervisor job in Atmore, AL

    Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Eligibility to accrue paid vacation time Career advancement and professional development opportunities PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $21k-29k yearly est. 20d ago
  • Customer Service Associate

    Segrocers

    Customer service supervisor job in Fairhope, AL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD
    $21k-29k yearly est. Auto-Apply 60d+ ago
  • Team Manager

    Plant Kinetics

    Customer service supervisor job in Foley, AL

    Team Manager is a leadership position that manages other team members. It requires assisting multiple stores in the displaying and organizing of live plants within specified Walmart Garden Departments and training other full time and seasonal employees in the same tasks. 2 weeks paid vacation. 5 PTO days. Flexible work schedule Phone Stipend Reimbursement for using your personal phone. Mileage paid to and from stores and home. Bonus structure. Starting wage $14.00/hr
    $14 hourly 19d ago
  • Fleet Services Supervisor

    Baldwin EMC 3.8company rating

    Customer service supervisor job in Summerdale, AL

    Job DescriptionSalary: How to Apply for the Fleet Services Supervisor . To proceed with your application, please follow these steps: Step 1: Download the Baldwin EMC Application Click [here] to download the Baldwin EMC application. Save the file to your computer for easy access. Applicants must submit a completed Baldwin EMC employment application to be considered for the position. Step 2: Complete the Baldwin EMC Application Open the Baldwin EMC application file that you have downloaded. Fill out all required fields accurately. Review your Baldwin EMC application to ensure all information is correct and complete. Step 3: Prepare Your Documents If required, gather any supporting documents (e.g., rsum, cover letter, certifications). Save all documents in a compatible format (PDF preferred). Step 4: Upload Your Baldwin EMC Application Click the 'Apply' button on the job posting page. Follow the prompts to upload your completed Baldwin EMC application and any supporting documents. Step 5: Submit and Confirm Double-check that you have uploaded all necessary files. Submit your Baldwin EMC application. You should receive a confirmation email once your submission is successful. We appreciate your interest and look forward to reviewing your application! NOTICE OF JOB VACANCY Job Title: Fleet Services Supervisor Department: Fleet Work Location: Summerdale, AL Job Type: Full Time Essential Job Duties and Responsibilities Visits and monitors work locations to verify that maintenance and repair activities are performed correctly and identifies training needs to improve efficiency, safety, and quality of work. Assists the Fleet Service Manager with departmental operations, including budgeting support, staffing needs, and the acquisition or disposition of tools and equipment. Provides hands-on assistance across work areas as needed to support workload demands and maintain service continuity. Applies advanced knowledge of mechanical systems, including hydraulics, transmissions, track systems, electrical and fuel systems, and related components, to maintain, diagnose, and repair Cooperative fleet vehicles and equipment. Performs supervisory and human resources functions for assigned employees, including work direction, performance feedback, evaluations, and training coordination. Ensures work orders, parts usage, and maintenance documentation are accurate, complete, and entered into required systems upon completion of work. Monitors and maintains appropriate inventory levels of fuel, oils, and related supplies to support fleet operations. Qualifications High school graduate or equivalent. Technical, CDL License, Fluid Power Certification, MACS Certification, Heavy Duty Brake Certification. Automotive/equipment repair, maintenance, and advanced diagnostic equipment experience required. Supervisory experience preferred. Strong verbal and written communications. Valid drivers license. Working Conditions Office/Field environment. Travel to workshops to improve skills and stay abreast of new procedures and technologies. Subject to call out during adverse weather conditions or other emergencies. Base Salary: Qualified applicants can expect competitive wages with opportunities for long-term growth. Insurance: Blue Cross Blue Shield Dental/Health/Vision Coverage Long Term Disability Aflac Cancer Coverage 24-Hour Accident and Business Travel Insurance Life/AD&D Insurance Retirement: NRECA Retirement Security Plan NRECA 401 (k) Pension Plan Other Benefits: Flexible Spending Account Healthcare and Dependent Care Paid Time Off Sick Leave Paid Holidays Telemedicine Wellness Program Group Emergent and Air Emergent Transportation Coverage 9/80 Work Schedule Professional Development: The Cooperative is committed to mentoring and investing in the professional development of its employees. The Cooperative values professionalism, safety, teamwork, integrity, leadership, and empathy in a team environment. This notice of job vacancy is not intended to provide a comprehensive listing of theactivities, duties, or responsibilities required of the employee for this job. THE DEADLINE TO APPLY IS THURSDAY, JANUARY 29, 2026, AT 4:00 PM CST. Baldwin EMC 19600 State Highway 59 Summerdale, AL 36580 D **************************
    $38k-49k yearly est. 11d ago
  • Guest Services Manager

    Valor Hospitality

    Customer service supervisor job in Gulf Shores, AL

    At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here. Please visit ******************************* to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Responsible for overseeing all guest-related operations, including managing the front desk staff, ensuring a high level of guest satisfaction, and handling inquiries and complaints. Key duties include managing staff schedules, coordinating with other hotel departments like housekeeping, training employees, and implementing policies to improve guest experiences. They also monitor bookings, manage check-in/check-out procedures, and ensure all guest needs are met professionally. ESSENTIAL RESPONSIBILTIES Resolve and react to guest complaints, needs or concerns and ensure all guests receive appropriate responses in a timely and professional manner, anticipate potential problems by reviewing and monitoring complaints logs and records, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Have accurate and complete guest assistance information available regarding events taking place in town, restaurants, athletic events, etc. Determine the requirements for, and monitor special groups, guests and all VIPs. Keep accurate logs, analyze statistics and prepare reports and communications for Department Leaders on guest incidents, hospitality audits/service excellence standards, management roster, emergency procedures, staffing issues, potential safety hazards, and other pertinent information regarding department operations. Follow up regularly with Department Leaders regarding the Guest Response process and the performance of their department responsibilities along with the department's function. Communicate daily with manager and evening management to assure consistency and pass -on of pertinent information. Ensure support areas are functioning correctly and communicate to staff. Prepares associate schedules and implements training and procedures to ensure a seamless and enhanced guest arrival and departure experience. Prepares and/or contributes to the budget process. Ensures labor and direct expenses are met based on forecast/budget guidelines established. Provides continuous coaching to associates and leadership to ensure success. Ability to rally and redirect a team to find creative solutions to guest challenges. Communicate to both, guests and fellow associates, professionally and positively REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Education: A bachelor's degree in Hospitality Management or a related field is often preferred. Experience: 3-5 years of experience in a guest services or similar role, with proven leadership experience. Skills: Excellent communication, interpersonal, problem-solving, and decision-making skills are essential. Strong organizational skills are also required. PHYSICAL DEMANDS Ability to stand for extended periods of time. Lift, pull, push, bend, and move items to support the hotel and outlets BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let's talk!
    $34k-47k yearly est. Auto-Apply 10d ago
  • Business Team Manager - Engineering Services

    Alten Technology USA

    Customer service supervisor job in Mobile, AL

    Job Description We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Essential Duties and Responsibilities: As Business Team Manager - Engineering Services for ALTEN you will be responsible for sales and consulting services, recruitment, and management of engineering consultants in a professional and international environment. In short, your job will be to strive for happy Alten consultants and satisfied customers. By coaching your consultants and by creating continuous opportunities for them you create a dynamic and committed environment which helps stimulate business and support our customers. ALTEN offers a well-defined career path which enables you as a manager to stay and grow professionally within the company. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. The essential duties and responsibilities include the following: Supervisory Needs and Responsibilities Generate new leads by customer prospecting and sales activities. Establish and maintain excellent customer relations. Represent ALTEN at career fairs, job fairs and other relevant events. Work closely with customers in order to understand and define their need in detail. Continuously interview and match candidates in order to have already qualified talent ready to meet customer's current and anticipated needs. Complete background checks and coach candidates before interviews with customers. Support the candidates in getting started on new assignments. As you recruit consultants into your open positions, you will also assume management responsibilities for those consultants, eventually building your own group of ALTEN employees. Help your consultants with their professional development and needs with the target to maintain employee satisfaction and increase retention. Coach your team members through all the aspects described above. Follow up and report KPI's weekly, take responsibility for the teams actions and performance. Be able to coach Account Managers to meet their goals, take action and act on performance issues within the team by close coaching and guidance. Be part of Business Unit strategic planning meetings, define targets and bonuses, represent company at Operational reviews, participate in regional ALTEN US meetings and potentially be appointed as Director of Sales. ALTEN's business model and corporate functions will support you with the structure and processes needed to maintain your consultants through their career with ALTEN. Minimum Qualifications Skills: MSc or BSc degree in engineering or business is required 5 - 6 years of Business Development, Account Management and/or Sales, with minimum of 1 years which in Sales Leadership experience required Previous documented full life cycle recruiting and/or sales experience with an emphasis in engineering and product development is preferred Experience coaching team members required Excellent communications skills with all levels of candidates, clients and employees. Strong analytical, organizational, and decision-making skills. Ability to work under minimal supervision. Ability to work a flexible schedule as needed. ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
    $50k-102k yearly est. 16d ago
  • (Hot Jobs)Landscape Services Supervisor (City of Mobile PR - Recreation)

    Mobile County (Al 4.4company rating

    Customer service supervisor job in Mobile, AL

    This is administrative and field work in the organizing, coordinating and supervising of skilled, semiskilled and unskilled workers in all aspects of the landscape enhancement functions of the City of Mobile Parks Department. JurisdictionStarting Salary RangeCity of Mobile $63,204 - $80,904 Minimum Qualification Requirements: Attainment of a minimum of a bachelor's degree from a recognized college or university in Landscape Architecture, Landscape Design, Ornamental Horticulture, or a closely related field, and preferably a minimum of one year experience in landscape design or horticulture management and supervision; or a combination of education and experience equivalent to these requirements. Special Requirement: Must possess a valid driver's license from state of residence.For details, please see the Class Specifications | LANDSCAPE SERVICES SUPERVISOR | Class Spec Details. All applications must be submitted online through the Mobile Civil Service Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Civil Service System employment, and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. A person with a disability may request accommodation by contacting the Mobile Civil Service at ************. Adam Bourne, Civil Service Director The agencies we serve are equal-opportunity employers
    $63.2k-80.9k yearly 20d ago
  • Field Service Supervisor

    Floworks International LLC 4.2company rating

    Customer service supervisor job in Theodore, AL

    Job Description FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks' product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas. Flotech is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas. Overview: As a Field Service Supervisor, you'll provide technical support to customers, lead teams in the field, and oversee installations, repairs, and maintenance of equipment. Your role will involve interpreting blueprints, conducting skilled technical work, and utilizing your expertise in Electric and Pneumatic Actuators, as well as valves, to ensure optimal performance. Key Responsibilities and Accountabilities Collaborates effectively with team members to ensure seamless daily operations, providing guidance and mentorship to crew members to achieve exceptional results. Develops and delivers training programs to enhance crew members' skills and knowledge, fostering a culture of continuous learning and improvement. Troubleshoots and repairs equipment, parts, and components, using hands-on skills and problem-solving abilities to resolve issues efficiently. Conducts thorough site inspections to determine the optimal sequence and method of valve installation, ensuring high-quality workmanship. Accurately completes all necessary documentation, reports, and forms, including JSA, Vehicle Inspections, Equipment Inspections, and other critical records. Adapts to changing priorities and assignments, performing other duties as needed to support the team's goals and objectives. Qualifications: HS Diploma or GED, preferred. 2 - 5 years of experience in area of responsibility. Knowledge of electrical, pneumatic, and hydraulic control systems A must… Excellent communication and interpersonal skills. Excellent organizational skills and attention to detail. Valid driver's license with a driving record in good standing required. The perks of working here… Tuition Reimbursement Competitive Pay 401K + match Employee Referral Program FloWorks Cares Charity Program Environmental Job Requirements Regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (50 pounds). Typically requires overnight travel up to 50% of the time. Must be able to be on call at times and work overtime when needed. This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources. FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks participates in the US Government's E-Verify program.
    $31k-50k yearly est. 27d ago
  • Fleet Services Supervisor

    Baldwin EMC 3.8company rating

    Customer service supervisor job in Summerdale, AL

    How to Apply for the Fleet Services Supervisor . To proceed with your application, please follow these steps: Step 1: Download the Baldwin EMC Application Click [here] to download the Baldwin EMC application. Save the file to your computer for easy access. Applicants must submit a completed Baldwin EMC employment application to be considered for the position. Step 2: Complete the Baldwin EMC Application Open the Baldwin EMC application file that you have downloaded. Fill out all required fields accurately. Review your Baldwin EMC application to ensure all information is correct and complete. Step 3: Prepare Your Documents If required, gather any supporting documents (e.g., résumé, cover letter, certifications). Save all documents in a compatible format (PDF preferred). Step 4: Upload Your Baldwin EMC Application Click the 'Apply' button on the job posting page. Follow the prompts to upload your completed Baldwin EMC application and any supporting documents. Step 5: Submit and Confirm Double-check that you have uploaded all necessary files. Submit your Baldwin EMC application. You should receive a confirmation email once your submission is successful. We appreciate your interest and look forward to reviewing your application! NOTICE OF JOB VACANCY Job Title: Fleet Services Supervisor Department: Fleet Work Location: Summerdale, AL Job Type: Full Time Essential Job Duties and Responsibilities Visits and monitors work locations to verify that maintenance and repair activities are performed correctly and identifies training needs to improve efficiency, safety, and quality of work. Assists the Fleet Service Manager with departmental operations, including budgeting support, staffing needs, and the acquisition or disposition of tools and equipment. Provides hands-on assistance across work areas as needed to support workload demands and maintain service continuity. Applies advanced knowledge of mechanical systems, including hydraulics, transmissions, track systems, electrical and fuel systems, and related components, to maintain, diagnose, and repair Cooperative fleet vehicles and equipment. Performs supervisory and human resources functions for assigned employees, including work direction, performance feedback, evaluations, and training coordination. Ensures work orders, parts usage, and maintenance documentation are accurate, complete, and entered into required systems upon completion of work. Monitors and maintains appropriate inventory levels of fuel, oils, and related supplies to support fleet operations. Qualifications High school graduate or equivalent. Technical, CDL License, Fluid Power Certification, MACS Certification, Heavy Duty Brake Certification. Automotive/equipment repair, maintenance, and advanced diagnostic equipment experience required. Supervisory experience preferred. Strong verbal and written communications. Valid driver's license. Working Conditions Office/Field environment. Travel to workshops to improve skills and stay abreast of new procedures and technologies. Subject to call out during adverse weather conditions or other emergencies. Base Salary: Qualified applicants can expect competitive wages with opportunities for long-term growth. Insurance: Blue Cross Blue Shield Dental/Health/Vision Coverage Long Term Disability Aflac Cancer Coverage 24-Hour Accident and Business Travel Insurance Life/AD&D Insurance Retirement: NRECA Retirement Security Plan NRECA 401 (k) Pension Plan Other Benefits: Flexible Spending Account Healthcare and Dependent Care Paid Time Off Sick Leave Paid Holidays Telemedicine Wellness Program Group Emergent and Air Emergent Transportation Coverage 9/80 Work Schedule Professional Development: The Cooperative is committed to mentoring and investing in the professional development of its employees. The Cooperative values professionalism, safety, teamwork, integrity, leadership, and empathy in a team environment. This notice of job vacancy is not intended to provide a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. THE DEADLINE TO APPLY IS THURSDAY, JANUARY 29, 2026, AT 4:00 PM CST. Baldwin EMC 19600 State Highway 59 Summerdale, AL 36580 D **************************
    $38k-49k yearly est. 9d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Mobile, AL?

The average customer service supervisor in Mobile, AL earns between $24,000 and $48,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Mobile, AL

$34,000

What are the biggest employers of Customer Service Supervisors in Mobile, AL?

The biggest employers of Customer Service Supervisors in Mobile, AL are:
  1. Wawa
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