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Customer service supervisor jobs in Mount Pleasant, SC

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  • Food Services Leader

    Pilot Company 4.0company rating

    Customer service supervisor job in Summerville, SC

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $14.2-20.6 hourly 13d ago
  • Call Center Specialist

    Catch Talent 3.8company rating

    Customer service supervisor job in North Charleston, SC

    Are you a passionate Customer Service Representative who is interested in working for a well-established, progressive company, who is one of the largest players in their industry, has a fantastic commercial corporate culture, great benefits, and a ton of upward mobility? Then look no further! Our client was founded in the early 1900s with an initial investment of only $70. That small beginning sparked the foundation of one of the largest players in their industry, serving over 155,000 members and over $2 billion in revenue. We are hiring a Customer Service Representative who is a highly motivated self-starter, who would be willing to join our client via a six-month contract-to-hire engagement. In this role, you will be part of a small team of four analysts who provide customer service, research, and resolve issues related to credit card fraud. You Will: Support and adhere to quality practices to ensure that all actions result in a positive member experience. Responsible for providing superior service during every interaction with both internal employees and external members. Answer telephone calls related to card inquiries and issues for both internal employees and external members. Research, resolve, and respond quickly to card inquiries and issues, escalating to the appropriate team member or management when necessary. Handle debit card disputes related to fraud and non-fraud situations. Prepare and mail member notifications. Follow the client's record retention practices and ensure compliance. Order and maintain department supplies. Retrieve and distribute interoffice mail. Ensure all desk procedures/documentation pertaining to duties are accurate/current. Perform various administrative tasks as requested by management. Promote and adhere to rules, regulations, policies, procedures, and guidelines pertaining to duties and responsibilities of respective area(s). Actively participating in internal and external audits as needed. Actively participate in training activities, coaching sessions, and meetings. You Have: A minimum of two years of similar or related experience in a service work environment. The ability to provide superior member/customer service. Possess proficient verbal and written communication skills. The ability to perform duties with accuracy and speed in a high-volume, fast-paced work environment. The capability to perform work independently with minimal supervision. Demonstrated interpersonal skills and the ability to work cooperatively with others. Possess the ability to maintain confidential information and handle sensitive issues with tact and diplomacy. Strong problem-solving skills. Possess proficiency in Microsoft Office applications. Proficient mathematical skills. The ability to complete a credit check and post-offer/pre-employment background check & drug test. Eligibility to work in the U.S. for any employer, as sponsorship is not available for this role. Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to both local and national clients and offers a full range of flexible solutions including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally-aligned, and ready to make an immediate impact - learn how at catchtalent.com. Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $21k-26k yearly est. 4d ago
  • Customer Service Representative

    Dunhill Staffing Systems

    Customer service supervisor job in Charleston, SC

    Our client has grown consistently since entering the Charleston market 10+ years ago and they are looking to add a new Customer Service Representative to their team on Daniel Island. You will work alongside other CSRs as part of a team supporting sales while in direct communication with clients in various manufacturing sectors. You'll have the opportunity to learn unique business and industry trends due to the wide range of product applications of your customers. We are seeking an individual with professional communication skills as you engage with individuals buyers and managers of multi-national companies, as well as small, local businesses. Experience with SAP or a similar ERP/CRM system is required. In order to provide customer support for these highly specialized industrial products, typical duties include: • Professional handling of customer communication -- both phone and email. • Independent handling of incoming customer orders. • Coordination with all departments regarding orders. • Immediate and effective handling of customer complaints. • Active involvement with accounts receivable. The position offers a base salary with a robust benefits package. It is fully in-office (located on Daniel Island). Schedule can be adjusted between 7am-6pm to avoid heavy traffic times.
    $24k-32k yearly est. 4d ago
  • Food Services Leader

    Pilot Flying J 4.0company rating

    Customer service supervisor job in Summerville, SC

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $14.2-20.6 hourly 10h ago
  • PT Customer Lead

    Ahold Delhaize

    Customer service supervisor job in Charleston, SC

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. JOB DESCRIPTION Count on me - We know what to do, we make it easy, we do our part and we care! Job Title: Customer Lead Success Factors Job Code: 1300432 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: · Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience · Greet each customer and uses his or her name whenever possible · Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together · Check the bottom of every cart and under all baby seats for items before completing an order · Follow correct bagging procedures for the correct use of bags by type · Scan customers' order and handles the payment transaction, per standard practice · Avoid personal conversations with other associates when customers are present · Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers · Follow procedures for refunds and error correction · Make every attempt to maintain accurate cash control · Follow procedures and performs overrides · Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable). · Maintain alertness and call for assistance when needed to service customers per service standards · Check prices quickly and accurately · Is courteous and helpful to other associates · Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code · Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation · Report any register malfunction to the Customer Service Manager or MOD · Ensure the MVP savings center KIOSK is filled with paper and properly working Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $91k-142k yearly est. 60d+ ago
  • Customer Satisfaction Leader

    Preferred Appliance Sales and Repair-APS

    Customer service supervisor job in Summerville, SC

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Paid time off Health insurance Customer Satisfaction Leader Join the Best Team in the Business! Preferred Appliance Sales and Repair Summerville, SC At Preferred Appliance Sales and Repair, we dont just sell applianceswe deliver an experience. Were growing fast and looking for an enthusiastic, people-focused Customer Satisfaction Leader to be the voice of our company and the reason our customers keep coming back. If you're the kind of person who thrives on making people happy, pays attention to the details, and believes that communication is key to great service, this is the opportunity for you. What Youll Do: Call customers the day after delivery to ensure their satisfaction Answer incoming calls and return missed calls promptly Respond to customer emails and website inquiries Follow up with potential buyers to assist with their purchasing journey Resolve customer concerns with professionalism and care Be the bridge between our team and the customer to ensure a five-star experience every time What Were Looking For: A great communicator whos confident and friendly on the phone and in writing Highly organized and able to juggle multiple conversations and tasks at once Detail-oriented, dependable, and proactive Someone who takes pride in helping others and goes the extra mile to solve problems Experience in customer service, sales, or retail is a plus, but not required for the right person Why Preferred Appliance? Weekly pay Paid time off and holiday pay Employee discounts Sundays offguaranteed Matching retirement plan A positive, supportive team environment where your work truly matters Growth opportunities with a company that values your contribution This isnt just another customer service job. This is your chance to be a key part of something biggera company that values people, both customers and employees alike. If you're ready to make a real impact and grow with a business thats redefining retail and repair, we want to hear from you. Apply today and become part of the Preferred Appliance family.
    $91k-142k yearly est. 26d ago
  • Customer Service Manager

    Cubesmart

    Customer service supervisor job in Charleston, SC

    At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off* * Competitive Hourly Pay & Bonus * Paid Time Off - Vacation, Sick, & Holidays * Generous Health Benefits * 401k Retirement Plan with Company Match * Tuition Reimbursement * Self-Storage Discounts In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for…. Customer Service: * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service. * Interacting face to face with customers, providing excellent service, and building rapport. * Meeting monthly sales goals and metrics. * Walking the property to perform lock checks and showing units to customers. * Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments * Managing the invoice review and approval responsibilities within database. * Processing invoices, manage reports and legal process of auctions. * Overseeing the store's expense budget while maintaining store supplies and retail inventory. Property Maintenance: * Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.) * Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities. * Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors) You'll love working here because… YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US Qualifications You'd be great in this role if you have… * A positive and outgoing personality with a passion for helping people. * Experience in delivering high quality customer service to a diverse customer market. * Basic computer skills. We also want you to know that... * You must have the ability to work Saturdays. * Valid driver's license and insurance with access to reliable transportation used during the workday. * While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder. * Some locations may require Sunday hours. We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
    $35k-65k yearly est. Auto-Apply 10d ago
  • Automation & CRM Specialist

    Sage Event Management, Inc.

    Customer service supervisor job in Charleston, SC

    We're looking for a tech-savvy problem solver who loves making systems talk to each other. If you thrive on turning chaos into order through automation and smart workflows, keep reading. About Us At SAGE Event Management, we help speakers, coaches, and thought leaders turn their message into movements through high-impact virtual live events. From our Charleston-based studios, we produce events for world-class clients like Tony Robbins, Lisa Nichols, and Jack Canfield, as well as hundreds of entrepreneurs building businesses that change lives. We believe simplicity scales and smart automation is at the heart of how we deliver powerful client experiences while keeping operations lean and efficient. The Role You'll be the go-to expert responsible for managing and optimizing our marketing tech stack, including Keap, ClickFunnels, Zapier, and n8n. Your mission: streamline our operations, automate the repetitive, and make data flow seamlessly across platforms. This is a hands-on role where you'll build, test, and deploy real solutions that help our team move faster and our clients have better experiences. What You'll Do Design and maintain automation using a combination of Keap, Zapier, n8n, and other tools. Manage and optimize our Keap CRM, including campaigns, tagging, segmentation, and reporting Support funnel builds, integration, and data flows in ClickFunnels Troubleshoot and resolve automation errors quickly Map, document, and improve workflows across departments Collaborate with marketing, operations, and leadership to design smarter systems Monitor data accuracy and system health across all tools Who You Are You get a kick out of clean systems and efficient processes You've worked with Keap, ClickFunnels, and Zapier (n8n experience is a plus) You're comfortable with AI, APIs (not programming, though that is a plus) , webhooks, and integrations You communicate clearly and collaborate well with both technical and non-technical teammates You don't just fix problems, you prevent them with better design You're excited about being the automation brain inside a fast-moving, impact-driven company Requirements 2+ years of hands-on CRM or automation experience Strong working knowledge of Keap and Zapier (ClickFunnels + n8n preferred) Basic understanding of HTML or low-code solutions Excellent attention to detail and documentation habits Located in or willing to relocate to Charleston, SC Compensation & Perks Salary: $65,000-$85,000+, depending on experience Health insurance, paid vacation, and holidays A fun, fast-paced environment where innovation is encouraged and rewarded
    $65k-85k yearly Auto-Apply 60d+ ago
  • Lead Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Customer service supervisor job in Charleston, SC

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Provide efficient, friendly service to all of our customers Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies Determine flight close-out time and prepare, complete, and check various flight forms for accuracy Conduct agent observations and associate activities Administers local training programs and is responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation Maintains supplies and inventory control logs Prepares customer correspondence, investigates discrepancies, and compiles statistical data for reports Assist management in the completion of administrative duties and to acts as a company representative when assigned In this role the employee may be subject to engine fumes, vehicle emissions, dust, and engine noise Responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs It is required that the agent can use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Must be customer focused, detail oriented, and interested in the airline industry Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Demonstrated ability to communicate verbally and in writing Strong organizational, interpersonal, negotiation, and leadership skills preferred Above average attendance preferred Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred One year of customer service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled We can recommend jobs specifically for you! Click here to get started.
    $35k-41k yearly est. Auto-Apply 5d ago
  • Baggage Service Lead Agent

    G2 Secure Staff 4.6company rating

    Customer service supervisor job in Charleston, SC

    To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.
    $33k-43k yearly est. 60d+ ago
  • Customer Service Administrator

    Logfret 3.9company rating

    Customer service supervisor job in North Charleston, SC

    LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required. Responsibilities: Provide exceptional customer service internally and externally. Manage switchboard and answer or direct incoming phone calls. Assist with granting site access and updating usernames and passwords for clients. Provide information to customers via phone and email. Use various systems, software, and support tools efficiently. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meet deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have 1 years of proven customer service experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
    $30.5 hourly 60d+ ago
  • Customer Service Manger

    Lawn Doctor West Ashley

    Customer service supervisor job in Summerville, SC

    Benefits: Competitive salary Dental insurance Paid time off Vision insurance Customer Service Manager Company: Lawn Doctor Lawn Doctor is looking for an experienced and self-motivated Customer Service Manager to lead our office team. This role is ideal for someone who enjoys working with people, solving problems, and guiding a team to deliver outstanding service. As the Customer Service Manager, you will oversee daily customer service operations, coach and support team members, and ensure customer satisfaction and retention. You'll play a key role in maintaining a professional and positive customer experience while helping drive growth. We are seeking a leader who demonstrates our Core Values: Coachable - Open to feedback and willing to grow. Respectful - Treats customers and employees with professionalism and kindness. Work Ethic - Dedicated to delivering excellence every day. Willingness to Help - Ready to support the team and customers alike. Reliable - Dependable and consistent in leadership and performance. Responsibilities: Lead, train, and support the customer service team to ensure excellent performance. Serve as the main point of contact for escalated customer issues and resolve them professionally. Oversee scheduling, data entry, and customer account management. Monitor customer service metrics, retention, and satisfaction. Assist with inside sales, upselling, and service recommendations when needed. Foster a positive, team-oriented work environment. Ensure communication with customers is clear, professional, and solution-focused. Requirements: Previous management or supervisory experience in customer service preferred. Strong leadership, coaching, and problem-solving skills. Excellent communication and relationship-building abilities. Ability to multi-task in a fast-paced environment with attention to detail. Proficiency in computer systems, data entry, and office tools. Reliable, punctual, and team-oriented. What We Offer: Competitive hourly pay (above industry average, based on experience). Two-week Vacation Opportunity to lead and grow with a respected company. Supportive, team-focused environment. Sick Days Eight paid holidays Retention bonus Opportunity Monday - Friday 40 Hours Compensation: $37,500.00 - $45,000.00 per year Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $37.5k-45k yearly Auto-Apply 60d+ ago
  • Manager, Oncology Referral Call Center

    MUSC (Med. Univ of South Carolina

    Customer service supervisor job in Charleston, SC

    The Manager of Call Center Operations reports to the Executive Director, Enterprise Patient Access. Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Patient Care Coordinators to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005642 CHS - Oncology Access Team Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift The Manager of Call Center Operations reports to the Executive Director, Enterprise Patient Access. Under limited supervision, the Manager of Call Center Operations provides visible and proactive management to maintain effective operations and to promote customer satisfaction. This role maintains daily operational call center activities including supervision of Leads, Trainers and Patient Care Coordinators to promote accuracy and optimal customer service. This position ensures call center best practices are achieved in areas of key performance indicators, quality, customer satisfaction and staff engagement, with continuous focus on people, process and technology. Additional Job Description Education: Associate's degree in related field required. Bachelor's preferred Experience: Minimum of 1 year of physician office/clinic experience required or equivalent combination of education and experience If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $30k-54k yearly est. 44d ago
  • Service Supervisor

    The Hiller Companies 4.3company rating

    Customer service supervisor job in North Charleston, SC

    Job Details Charleston Marine - Offsite Jacksonville, FL - Jacksonville, FLDescription The Hiller Companies, LLC has an immediate opening for Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: Education, Licensure & Certifications: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. Experience: 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Knowledge, Skills, Capabilities: Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $30k-48k yearly est. 60d+ ago
  • Customer Service Attendant

    Big Dan's Car Wash, LLC

    Customer service supervisor job in North Charleston, SC

    Job Description We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction. Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We're seeking dedicated individuals to help us maintain our reputation for excellence and drive our continued success! The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit. Key responsibilities include loading vehicles into the tunnel, maintaining the site's cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service. We offer you: Fast-paced, high-volume environment (You won't be bored.) Active work outside (Don't like being inside? You'll love our work.) Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations) Paid training. Hourly rate plus commission. Incentive bonus opportunities. Tuition assistance. Free car washes! Grand Opening Bonus! We want you to: Serve our customers in a friendly manner with a big smile! Be cooperative with your team members and follow our systems. Like to learn new skills in areas of safety, mechanical, and customer service. Maintain a clean appearance according to our standards. Be able to stand for extended periods of time. Be able to lift a minimum of 25 pounds. Be able to operate electronic devices. Be willing to hustle and have a sense of urgency. Powered by ExactHire:184753
    $21k-28k yearly est. 12d ago
  • Professional Services Veterinarian Charleston SC

    Idexx Laboratories 4.8company rating

    Customer service supervisor job in Charleston, SC

    Professional Services Veterinarian As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities. Position can be based in Charleston or Columbia, SC or Savannah, GA In this role you will: Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing. Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc. Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities. Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials. Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate. Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities. Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints. Adhere to and model the IDEXX Purpose & Guiding Principles. Perform other duties as assigned. What you will need to succeed: DVM degree or equivalent. Advanced degree or board certification preferred. Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice Licensed to practice in at least one state a plus. Solid knowledge of current topics and issues in clinical veterinary medicine. Strong business acumen, including specific knowledge of products and services sold. Seasoned business and medical professional. Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Strong facilitator, able to resolve conflict through mutual understanding and respect. Excellent customer service and business relationship-building skills required. Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns. Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment. High integrity and honesty to keep commitments to Employees, Customers, and the Company. Goal oriented, with drive, initiative and passion for business and team excellence. Ability to organize and prioritize. Have a service-oriented attitude. Computer proficiency in Microsoft PowerPoint, Excel, and Word Able to accommodate extensive travel up to 75% (four days in the field, one day work from home) Company vehicle provided Hold a valid driver's license Extended hours may be required. Position can be based in Charleston or Columbia, SC or Savannah, GA What you can expect from us: Annual Salary $140,000-160,000 based on experience Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. No unsolicited Employment Agency resumes are accepted. #LI-CFO #LI-REMOTE
    $30k-48k yearly est. Auto-Apply 26d ago
  • Customer Service Manager - State Farm Agent Team Member

    Kali Render-State Farm Agent

    Customer service supervisor job in Holly Hill, SC

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Paid time off Training & development Opportunity for advancement ROLE DESCRIPTION: As a customer service manager with Kali Render Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.
    $28k-51k yearly est. 8d ago
  • Inside Sales

    Heritage Pool Supply Group

    Customer service supervisor job in North Charleston, SC

    Unleash Your Potential as an Inside Sales Associate at the Heritage Family of Companies! Are you a customer service champion and a team player with a can-do attitude? Heritage Pool Supply is excited to welcome you to the fastest-growing company in the Pool Industry, where you'll enjoy boundless opportunities for career growth and success. As our new Inside Sales Associate, you'll be an essential part of our energetic team, driving sales and cultivating strong customer relationships. With your exceptional attention to detail and organizational prowess, you'll expertly manage a diverse portfolio of accounts, carrying out a variety of inside sales tasks such as sales calls, order processing, problem-solving, CRM entries, and more. Essential Duties: * Swiftly process orders using our state-of-the-art computer system * Deliver outstanding customer service through phone, email, and in-person interactions, always with a warm and friendly demeanor * Collaborate with Branch Managers to develop and maintain lasting customer relationships * Accurately convey product information and pricing to customers * Generate sales orders and quotes to estimate project costs and material quantities * Ensure smooth deliveries by scheduling effectively and maintaining open communication with team members and clients * Uphold a clean, organized, and inviting work environment * Continuously learn about and stay informed on our extensive range of products available to customers * Assist with inventory cycle counts, shipping, receiving, and other related duties as assigned * Positive attitude * Step in support of coworkers and customers whenever needed. Requirements: * Proficiency in basic computer skills and internet use * Previous experience with Pool Products and Pool Construction is a plus, but not required * Bilingual (English and Spanish) is preferred, but not required * Able to pass a pre-employment drug test We offer a dynamic work environment where you'll have the chance to develop, grow, and flourish professionally as well as a comprehensive benefits package including medical, dental, vision, 401k, stock ownership, paid time off and paid weekly. Apply today and embark on an exhilarating journey with us! Job Location: Heritage Pool Supply - North Charleston 4531 Piggly Wiggly Dr North Charleston, SC 29405 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: ************, or by email to: *************************** with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
    $41k-64k yearly est. Auto-Apply 33d ago
  • Owner Services Supervisor

    Timbers Kiawah

    Customer service supervisor job in Kiawah Island, SC

    Timbers Kiawah is seeking a highly motivated individual to take on the role of the Owner Services Supervisor! The Owner Services Supervisor will work closely with the Owner Services Manage to effectively address the needs of all owners. This role will ensure that Timbers Kiawah service standards are exceeded as it pertains to the overall guest experience and is responsible for maintaining professional communication between Timbers Kiawah Owners and staff as well as assisting in providing on-going coaching and/or training with the Concierge Team. The Owner Services Supervisor is also responsible for assuming the duties of the Owner Services Manager and/or concierge team in their absence. Hourly plus gratuities. ESSENTIAL FUNCTIONS: Essential functions as defined are ILLUSTRATIVE ONLY and not a comprehensive listing of all functions and duties performed by incumbents within this classification. Essential duties and responsibilities may include, but are not limited to, the following: Ensure completion of daily objectives while maintaining Timbers Kiawah's standards of professional communication via email, text, phone and in person Assisting in implementing training and coaching to the concierge staff when necessary Ensure compliance with safety and security requirements are followed Monitor and direct concierge personnel to ensure completion of daily objectives in the absence of the Owner Services Manager and/or concierge team Ensure all service requests and glitches are addressed in a timely manner, in accordance with Timbers Kiawah Standards. Participate in our Timbers Kiawah Owner Services on-going training and coaching initiatives and can support a department restructuring Fills in as the acting concierge and performs role duties in instances of staff shortages Screens concierge applicants and recommends promotions, transfers, and dismissals Proactively coordinates with all departments and collaborates to address Owner requests and concerns Assists in managing Clubhouse Inventory for breakfast bar, fitness room and Owner Amenities on a weekly and monthly basis Orders and restocks Owner Services Amenities including but not limited to concierge documents, credenza, bell closet, beach and pool tools plus bike supplies Reports to the proper department manager to address any potential service failures Observe safety precautions to protect resort and owner/guest property. Demonstrates courteous and cooperative behavior when interacting with guest, owners, and staff; acts in a manner that promotes a harmonious and effective workplace environment Performs all duties and tasks assigned by management Qualifications: College Degree or equivalent combination of education, training, and experience in the luxury hospitality industry. 5+ years of experience preferred Professional email, text and phone etiquette are required Speak, read, and write and understand primary language(s) used in the workplace Knowledge of Office 365, Opera Oracle, Alice Must be able to pass criminal background check Skills/Requirements: Available to work a wide range of shifts including weekends, nights and holidays Scheduling flexibility based on business needs Proficient knowledge of Kiawah Island, Johns Island, Charleston and surrounding areas Excellent organizational and team management skills Exemplifies communication skills with a professional, approachable manner Capable of supporting immediate supervisor in a department restructure Meticulous attention to detail Previous concierge experience Highly proficient time management skills (ability to multitask, prioritize, and organize) Contributing effectively to the accomplishment of team goals, objectives and activities assigned by immediate supervisor Capable to maintaining composure if high pressure situations and faces adversity with ease Compensation and Benefits: Competitive salary; commensurate with experience Excellent growth potential Paid time off Medical Dental Vision Life insurance LTD/STD 401(k) with company match Job Type: Full-time Pay: $22.00 per hour Supplemental pay types: Tips (Additional $5-8 per hour) Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Property: At Timbers Kiawah, you are not just near the beach. You're at the beach. Our staff guide guests to enjoy the destination, rich in natural landscapes and stunning barrier island beauty while preserving the environment we are fortunate to reside in. Our team members reflect the highest level of Lowcountry hospitality with anticipatory service in an unparalleled setting. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy This is not all inclusive. Timbers Kiawah reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
    $22 hourly 60d+ ago
  • Service Supervisor

    Stonemark Management

    Customer service supervisor job in Walterboro, SC

    Basic Function: To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties. Principle Responsibilities: The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned. Essential Functions: Provides service to residents in a prompt and professional manner. Establishes daily work schedules for maintenance staff. Follows-up on work assignments for efficient, thorough completion. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers. Makes regular inspections of the community. Notifies management of maintenance problems and recommended solutions. Assists in the preparation of all maintenance-related records. Meets with Community Manager daily to report on status of all scheduled work. Assists with move-in and move-out procedures. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers). Keeps workshop or utility room clean, orderly and safe. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor. Responsible for interior painting of buildings and amenities. Approves: Expenditures within the guidelines of the approved budget. Routine service and repair to apartments or common areas. Develops, Reviews, and/or Submits to Community Manager for Review and Approval: Expenditures in excess of the approved budget. Renovation dealing with structural changes to the community. Special projects. Expenditures for normal service and repairs in excess of the approved budget. Requirements Education, Training, and Experience: Fifth year college or university program certificate; or four years in a service position at an apartment community and/or training; or equivalent combination of education and experience. EPA certification - Universal Level; HVAC certification required. Abilities and Aptitudes: Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include Close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Must be results orientated and self-starter. Organization skills and attention to detail are essential. Must be mechanically inclined. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Specific Skills: Knowledge of bookkeeping, business math, accounting, management and marketing. Must be computer literate and be able to use office equipment, including typewriter and calculator. Knowledge of plumbing, heating, air conditioning, construction and electrical. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Length of Training Curve: Three to six months. Output: Position is evaluated by ability to: Complete service orders in a timely fashion. Control maintenance costs. Supervise outside contractors and other maintenance personnel. Maintain positive relations with community residents and other Associates. Supervision: Position is supervised by the Community Manager who assesses and evaluates performance.
    $30k-50k yearly est. 60d+ ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Mount Pleasant, SC?

The average customer service supervisor in Mount Pleasant, SC earns between $23,000 and $48,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Mount Pleasant, SC

$33,000

What are the biggest employers of Customer Service Supervisors in Mount Pleasant, SC?

The biggest employers of Customer Service Supervisors in Mount Pleasant, SC are:
  1. PetSmart
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