Customer service supervisor jobs in Mount Vernon, NY - 3,204 jobs

Brooklyn, NY / Arlington, Virginia, United States / Mississauga, ON / New Delhi / Sacramento, CA / Paris / Oakland, CA / Lyon / London, UK / Lisbon, Portugal Customer Success - Customer Enablement / We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr

Service Desk Supervisor Reports To: Service Desk Manager Division: Service Desk FSLA: Exempt Office Designation: Elmwood Park-In Office, Hybrid Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies. You'll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction. Functional Responsibility and Task Statements Operational Responsibilities Supervising end-user services and technical support services. Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone. Provide consistent training and mentoring to members. Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns. Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis. Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance. Create, Update, and Improve Documentation to ensure high level of service. Review Timesheets Weekly Establish and maintain regular written and in-person communications with the organization's executives, department heads, and end users regarding pertinent IT activities. Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes. Leadership and People Responsibilities Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally. Technical Responsibility and Task Statements Administrate and facilitate personnel to hire and retain staff. Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness. Establish staff training and development programs related to technical services. Develop measures and controls to ensure performance standards and goals are achieved. Develop and maintain Key Performance Indicators (KPIs) around testing performed within team. Mentor and develop direct reports through personal behaviors. Ensure to provide customer satisfaction across all technical service offerings. Provide monthly technical activity and status reports Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated. Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc. Travel Requirements: Minimal travel is required for this position. Desired Qualifications and Skills Required Bachelor's degree in a job-related discipline or equivalent working experience. Minimum of five years of technical experience. Must have former technical supervisory experience preferably in a Call Center or similar environment. Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software. Ability to: develop and recommend strategic and tactical plans for the delivery of technical services. Ability to communicate technical/complex information both verbally and in writing. Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Newark area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Customer Success - Business Operations - Project Management - IT Support - Application Development - Data Analytics Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Here's the deal: Our client runs a national, multi‑location distribution business with customer service decentralized across nine regions. They need a seasoned Director to standardize the customer experience, unify processes, and lead people-so every customer gets the same high‑caliber service whether they're in Boston or Dallas. The mission One voice, one way: Create uniform standards across nine independently run customer service groups; drive consistency for escalations, policies, and communications. Build the “central nervous system”: Become the subject‑matter expert for how the company faces customers-document, standardize, and scale best practices across functions. Drive change in a legacy environment: Treat this like a start‑up build within a mature business. Challenge the status quo, modernize workflows, and lead through change. What you'll lead People & culture: Mentor and professionalize a distributed team. Inspire camaraderie and collaboration; co‑create training and coaching programs that stick. Operations: Stand up a clear operating model for ordering, delivery, returns, credits, and escalations. Ensure one playbook is used everywhere. Cross‑functional relationships: Partner with Sales, Operations, Quality, Purchasing, Warehouse, and Distribution Center leadership to keep the end‑to‑end experience tight. Data‑driven improvements: Track customer KPIs (first‑contact resolution, order accuracy, on‑time delivery, NPS) and use insights to sharpen decisions and fix root‑cause issues. Outcomes you'll own Consistency across nine regions-one standard for handling issues and escalations. A documented playbook with training that raises baseline performance across teams. Better decisions, faster: Exercise strong judgment to make customer‑smart choices that are also smart for the business. Bench strength: Build leaders and a pipeline below the senior tier; mentor and level‑up managers. Reporting & structure Two Customer Service Managers will be direct reports. Collaborate with nine General Managers who run distribution centers (historically managed their own P&L, including customer service). Travel & location Remote role with travel to meet teams; ~25% in the beginning, then decreasing as standards take hold. Who you are Seasoned operator who has led decentralized service teams and driven enterprise‑wide standardization. Change leader comfortable challenging norms-clear communicator who documents and scales what works. Entrepreneurial mindset inside a larger company-hands‑on, scrappy, and outcomes‑obsessed. Culture builder who can rally teams, create camaraderie, and raise the bar through training and coaching. Sharp judgment-balances customer wins with business realities. Bonus backgrounds: Hospitality or travel industries Nice‑to‑have tools & experience CRM, call‑center platforms, dispatch/logistics systems; familiarity with order management and returns workflows. Experience in high‑volume distribution or last‑mile environments; continuous improvement credentials (e.g., Six Sigma) Call Center experience The client offers medical, dental, vision, up to 15 days of PTO Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

One of the large Asia/US eCommerce logistics companies is looking for a detail-oriented Customs Entry Specialist to support air import operations in the JFK / New York area. This role focuses on monitoring inbound shipments, preparing customs documentation, coordinating with carriers, and helping ensure cargo is released smoothly and on time. You'll work in a fast-paced environment handling compliance paperwork, checking commercial documents, and supporting the clearance process from start to finish. This is a strong opportunity for someone early in their customs brokerage career who wants to grow in international logistics. Ideal background: 1-3 years in customs or trade compliance Comfortable working under time pressure Familiar with tariff classification and import documentation Strong attention to detail and organization Fluent in English and Mandarin Apply today to be part of the great supporting team.

JOB TITLE: Operations and Logistics Manager / EDI Operations Coordinator Salary: $90,000+ A leading fashion company located in New York City offering a hybrid schedule is seeking an Operations Manager/EDI to become a vital part of our team. The ideal candidate will be responsible for optimizing operations, and managing and processing customer orders, EDI, and NuOrder ensuring accurate and timely order processing into our system and managing all channel of distribution Responsibilities - Collaborate all information with Sales teams to track orders and shipment status - Analyze and review Open Order Reports to maintain efficiency. - Manage and follow up on Bulk Orders and identify ATS opportunities, -Work with Sales communicating any discrepancies or - Ensure timely release of orders within the current shipping window. - Monitor the status of inbound shipments and factory orders. - Issue Return Authorizations (RAs) and Return to Vendor (RTVs). - Provide Proof of Delivery (POD) and Bill of Lading (BOL) documents to international customers. - Oversee the allocation of incoming shipments and goods. - Maintain clear communication with the warehouse team. - Handle Charge Backs and Credit Memos. - Receive EDI transfers and ensure compliance. - Generate and review the open pick ticket report. -Follow up on back orders to ensure customer satisfaction. SKILLS: Comprehensive knowledge of EDI data structures Knowledge of business transaction lifecycles Knowledge of ERP Software, NuOrder, and B2B Platforms is a plus Strong verbal and written communications skills Able to troubleshoot problems Strong attention to detail

Job Duration : 10 months Hourly Pay : $40/hr responsibilities include: • Support the 10,000 Small Businesses program • Support relationships with community colleges, local partners, and local stakeholders, including as part of the program's Investment in Rural Communities expansion • Work with Babson College to support oversight of local and statewide programs • Work with the community college and Initiative for a Competitive Inner City to support the application and selection process • Oversee maintenance of 10KSB work plans, calendar and other organizational spreadsheets and documents • Support and execute local and national thought leadership events and stakeholder engagement opportunities across markets • Project manage cross-program operating tools such as Salesforce and digital alumni hub • Create presentations, talking points, briefing materials, and strategy documents for various meetings and events, ensuring incorporation of group feedback and quick turnaround of final product Skills/qualifications: • At least 3-4 years' experience in operations and business management • Highest degree of integrity, professionalism, diplomacy and discretion • Proven tactical execution experience including strategy development, operations, and budget analysis • Ability to quickly learn and apply grants management best practices • Proven project management skills, with excellent organizational and multi-tasking skills, and complete attention to detail • Team player, and skilled at coordinating with internal and external teams on a given project • Keen problem solver with strong written and verbal communication skills • Excellent interpersonal skills in person, on phone, and by email and voicemail • Flexible and willing to work extended hours and travel when required • Self-motivated with ability to work independently as well as in team • Proficiency with PowerPoint, Excel and Word for presentations and data analysis

The Concierge / Client Experience Associate is a cross-functional, client-facing role responsible for supporting daily office operations and delivering an exceptional, white-glove experience to clients, guests, and internal teams. This position supports a single-floor office that regularly hosts senior leadership, high-profile clients, and royalty, requiring the highest level of professionalism, discretion, and hospitality. The role demands flexibility, adaptability, and a service-first mindset. The ideal candidate thrives in a fast-paced environment, enjoys variety in their daily responsibilities, and consistently goes above and beyond to anticipate and accommodate client and guest needs. Pay Rate: $25.00/hr Shift: 8:00am - 5:00pm; 8:30am -5:30pm; Monday - Friday Key Responsibilities Client & Guest Experience Serve as a brand advocate and ambassador in every interaction with clients, guests, vendors, and employees Deliver a high-touch, hospitality-driven experience aligned with the expectations of senior and high-profile visitors Welcome and greet guests, vendors, and employees; answer questions and escort them to conference rooms or waiting areas Anticipate guest needs and respond promptly, professionally, and with discretion Hold doors for incoming clients and vendors as needed Register guests, issue visitor badges, and maintain strict adherence to building security protocols Provide in-house beverage service, including coffee upon request Maintain a pristine, professional Front of House reception area at all times Conference & Meeting Support Set up, reset, and break down conference rooms before and after meetings Manage and monitor client and conference rooms during meetings, including cleanliness and readiness Assist with meeting and conference room scheduling and maintain internal tracking tools Support catering logistics, including assisting with setup, delivery, and service for meetings Office Operations & Facilities Support Replenish supplies in pantries, conference rooms, and client offices Assist with submitting work orders via Building Engines for office-related issues and visitor access Open and close work areas at scheduled times, ensuring full operational readiness Track, order, and restock office supplies, snacks, beverages, and stationery Assist with printing and basic IT support requests Administrative & Project Support Draft proposals and support documentation as needed Assist with invoicing, reporting, filing projects, and form completion Prepare shipping labels and coordinate FedEx packages Assist with ordering business cards Coordinate birthday cards, retirement gifts, and other employee recognition items Support desk reservations and seating coordination during peak office periods Communication & Process Improvement Answer incoming phone calls professionally and route to appropriate parties Screen calls and direct messages to ensure timely and accurate communication Maintain a high level of communication with all levels of staff, clients, and stakeholders Create and update procedures and protocols Identify opportunities to improve service delivery, efficiency, and overall client experience Additional Responsibilities Assist with ordering lunches for internal and external meetings Perform ad hoc administrative and office support duties as assigned Support additional tasks and projects as determined by management Qualifications & Attributes Exceptional customer service and hospitality skills Ability to operate with discretion, professionalism, and confidentiality Strong organizational and multitasking abilities Flexible, adaptable, and comfortable managing changing priorities Professional appearance and demeanor at all times Proactive, dependable, and detail-oriented The ideal candidate: Appreciates variety in daily work operations Is highly service-oriented and consistently goes above and beyond to meet client needs Demonstrates a strong commitment to delivering an elevated, hospitality-focused experience Thrives in a cross-functional environment requiring flexibility and adaptability Is comfortable supporting high-profile individuals and maintaining the highest service standards

AERIN is seeking a detail-oriented, and dedicated Customer Experience & Operations Associate who will manage the communication and operational processes related to customer and trade inquiries for AERIN.com. The Customer Experience & Operations Associate will work to build and enhance relationships with our customer base to improve retention, customer lifetime value and contribute to the ecommerce revenue target. will also serve as a key partner and liaison to cross-functional team leads (e.g., eCommerce, Logistics, Finance, Production, 3 rd party vendors) to resolve customer issues in a timely manner and devise solutions to improve the customer experience on AERIN.com. Customer Service Deliver a superior and personalized level service to all customer inquiries. Field customer inquiries via email, phone, and chat. Actively troubleshoot and provide resolutions to customer inquiries in an efficient manner with a courteous tone that is representative of the AERIN.com brand. Identify and communicate opportunities and customer feedback to help the brand continuously improve the customer experience. Provide a luxury experience, developing relationships with VIP clients and proactively clientele utilizing in-depth product knowledge to deliver an exceptional customer experience and to achieve and exceed sales targets via the customer service channel. Operations Operate multiple systems and software applications simultaneously to support processes related to customer service, including the eCommerce platform, payment processor, and order management system. Manage sales orders, on a daily basis; partner with the Logistics team and 3 rd party Vendors on processing, shipping, returns and cancellations. Manage and execute processes related to customer order inquiries, including account creation, inventory checks, product insights, backorder status, order placement, and fraud management. Manage and execute processes related to post-purchase issues, such as order status, returns and refunds, and chargebacks. Manage operational communication with 3 rd party vendors regarding shipment tracking, returns, and damages. Manage White Glove Delivery program by serving as a liaison between customers and Logistics to ensure proper communication for prompt delivery. Manage fraud management and charge back investigations and analytics Assist with manual order processing as needed during peak seasons. Responsible for receiving, tracking, label creation and sending orders to clients. Manage order trackers (Personalization, Damages, Refund Errors, etc.) Trade Program Management Manage communication and inquiries with trade program members, including inventory availability and projected lead times. Collect relevant documentation from designers for trade program approval and manage designer discount program. Recruit new designers to the program through strategic outreach and communication Additional tasks as assigned. Desired Skills and Experience: Customer service experience in ecommerce luxury retail or a related industry preferred. Comprehensive understanding of luxury clientele and communication. Strong communication skills with a proactive, entrepreneurial attitude. Ability to multi-task with strong organizational skills. Ability to work independently to resolve complex and/or escalated situations. Demonstrate the ability to work under pressure and diplomatically address challenging situations. Ability to take initiative, ownership and accountability. Strong sense of teamwork, ability to multi-task and manage priorities with ease. Willingness and ability to work outside of normal business hours as needed. Proficient in MS Office including MS Excel. Experience with Netsuite, Gorgias, Salesforce Commerce Cloud, Braintree, Magento, or similar technologies preferred. Bachelor's degree and/or equivalent professional experience. About AERIN AERIN is a global luxury lifestyle brand inspired by the signature style of its founder, Aerin Lauder. Based on the premise that living beautifully should be effortless, the brand develops curated collections in the worlds of beauty, fashion accessories, and home décor. With a passion for art, travel, fashion, and design, Aerin's own lifestyle serves as a focal point of inspiration for the brand. Classic, but always with a modern point of view, every piece is created to make life more beautiful, with a sense of ease and refinement.

Lumen is a leading health tech company empowering people to improve their metabolic health and lose weight sustainably, with revolutionary device-to-app technology that measures metabolism through a single breath. Lumen helps 300,000+ people worldwide understand how their bodies respond to nutrition, sleep, exercise, and stress levels in real time. It provides individualized recommendations that prioritize high-impact habits to improve metabolism and help people reach their weight loss goals. We are looking for a Customer Experience (CX) Specialist to play a key role in delivering exceptional support and building meaningful relationships with our customers in a fast-growing health-tech company. Our CX team plays a critical role in ensuring a seamless customer journey, supporting users throughout their experience with our product, and helping them achieve their health goals with confidence and clarity. As a CX Specialist, your focus will always be on providing empathetic, accurate, and timely support, while representing the voice of the customer internally and contributing to continuous improvement across our processes and customer experience. This is an excellent opportunity to be part of a customer-centric team, work with cutting-edge technology, and grow your career in a mission-driven environment. Responsibilities Handle incoming customer inquiries via email and chat, providing accurate, clear, and timely assistance Respond to customer reviews and feedback across multiple platforms in a professional and brand-aligned manner Resolve customer issues efficiently, aiming for first-contact resolution whenever possible Support order and account management, including memberships, cancellations, renewals, shipping, returns, and upsell opportunities in line with company policies Perform basic product troubleshooting and explain results or app behavior clearly to customers Identify, document, and escalate complex or high-priority issues to the relevant internal teams Maintain high performance across key CX metrics, including response time, resolution rate, and CSAT Actively contribute to improving processes, documentation, and the overall customer experience What we're looking for Excellent verbal and written communication skills in English Proven experience in customer support or customer experience, preferably in a B2C environment Strong ability to handle challenging conversations, de-escalate issues, and respond with empathy and professionalism Comfortable working with ticketing systems and support tools (Salesforce experience is a strong advantage) High attention to detail and commitment to accuracy in customer communication Strong time-management and multitasking skills, with the ability to prioritize effectively in a fast-paced environment Willingness to learn and understand our product, including basic technical and results-related concepts Skills that will help you excel in this position A customer-first mindset with a genuine passion for helping people Strong problem-solving and analytical thinking skills Ability to balance efficiency with quality and empathy A team player who communicates clearly and collaborates effectively across teams Comfortable working with KPIs and performance goals Curious, proactive, and motivated to continuously improve

Our Client, A luxury fashion brand, is seeking an EDI Operations Associate to join the team. This role will report in the Director of Logistics and Customer Service while supporting the all-department members of Customer Service. Responsibilities: Primary contact for several accounts including Wholesale (Department Stores and Specialty Boutiques), Corporate Retail and Ecommerce. Ensure timely follow through and problem solving Update and analyze business reports Prepayments invoices Entering (manually and upload) and transmitting orders for all brand sales lines Manage EDI Catalog (UPC - NRF Color code) Match EDI orders with initial orders and communicate with buyers Maintain records of EDI compliance with customer approvals/waivers Report POs in progress Analyze daily inbounds and proactively release shipments Monitor stock levels using the logistics report to prepare the allocations) Run, analyze and distribute shipping reports to inform the Sales departments about the allocations shipped Process customer invoicing using the system Work with accounts receivable to coordinate shipping with payments (pre-payment customers) Requirements: Associate's Degree or higher Minimum 3 years' experience in a similar role Advanced Excel and Analytical skills are required (using pivot and VLOOKUP is mandatory) EDI knowledge and experience required Exceptional organizational skills, high attention to detail and reliable work ethic Efficient communication and reporting skills Must be able to multitask in a high-paced work environment Comfortable working extended hours and weekends during busy seasons Please submit your resume for consideration. You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

B2B Cross-check invoices with purchase orders and delivery receipts. Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms. Prepare bills of lading Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you. Why should you apply? Growth Opportunities Great Pay Excellent Benefits Responsibilities: Keep records of customer interactions, process customer accounts and file documents. Responding promptly to customer inquiries. Communicating with customers through various channels. Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction. Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery. Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates. Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement. Acknowledging and resolving customer complaints. Process purchase orders in accordance with company policies and timelines. Validate bills of lading to ensure proper shipment documentation. Coordinate with the traffic department to confirm logistics and resolve transportation issues. Partner with buyers and sales reps to address customer inquiries and resolve discrepancies. Maintain organized and up-to-date customer files and order records. Qualifications: High School Diploma. 2+ years of experience in billing, order management, or account support-ideally in food manufacturing or logistics. B2B Exceptional attention to detail, especially with financial and shipping documents. Strong organizational and communication skills. Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word). Ability to thrive in a fast-paced, cross-functional team environment. Proficient in MS Office Suite Strong leadership qualities Ask for Jasleen ********************************* Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR

A home care provider in New York seeks a Care Team Manager to lead a team and ensure quality patient care. You will support a dedicated group of healthcare professionals, coordinate services for over 65,000 patients, and drive team success. The role requires a high school diploma, experience in home care or a fast-paced environment, and strong communication skills. Competitive compensation and benefits package, with opportunities for advancement. Join us in making a difference in healthcare. #J-18808-Ljbffr

In this position you will supervise and manage day-to-day authorized inspector and client activities. You will be required to provide ASME/NB technical and administrative support to staff and clients, support and implement sales and marketing activities, support corporate technical and administrative initiatives, develop staff, and support TRS, Nuclear and Government business units. Assures compliance with ASME Code and other mandatory standards in areas of training, inspection, documentation and auditing. Supervises a group of Authorized Inspectors and/or Authorized Nuclear Inspectors. Education and Experience: B.S Engineering preferred, one year as Authorized Inspector and / or Authorized Nuclear Inspector or equivalent experience. Prerequisite education and experience combinations to obtain NB Commission with "B" and /or "S" Endorsement. Required: High School Diploma Desired: BS Mechanical Engineering or Engineering Technology, BA or courses in management and leadership. Required: 4-6 years' experience as an "A" endorsed authorized inspector, with extensive non- nuclear exposure. Desired: 6 years' experience as an "A" endorsed authorized inspector, qualified as an authorized inspector supervisor, with "B" endorsement. Some nuclear exposure. Knowledge and Skills: Technical Skills: Required: Good non-nuclear code experience in a variety of shop environments Desired: AWS, CWI, ASNT level I or II in visual inspection, dye penetrant and radiography. Non-Technical Skills: Required: Some past supervisory or team leadership experience with excellent verbal and written communication skills. Desired: Past supervisory, management, and team leadership experience. Excellent knowledge of notes and MS Products. Other: Desired: National Board Commission and "A" endorsement The base salary range anticipated for this position is $99,300 - $120,000 plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate displayed represents the typical salary range for candidates hired in this position in NYC. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Apply Now Save job

Coach - Lead Supervisor - Brooklyn, NY Coach is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio. This role is an integral part of the store's overall success, modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. Responsibilities Understand organizational objectives and make decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values. Endorse, model and develop the team to deliver Coach's Selling and Service expectations. Enforce sales strategies, initiatives and growth across all categories. Work with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results. Leverage floor supervisor assignment responsibilities to deliver strong metrics; remain results driven, including through team selling and selling to multiple customers. Hold sales team accountable for personal sales. Maximize clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitor process over time to achieve business goals and objectives. Build credibility and trust with team, as well as customers - serving as a personal fashion advisor to deliver business results. Act as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives). Develop both self and individual product knowledge skills and remain aware of current collections. Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth. Regularly provide feedback to others; coach performance to a higher standard; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s). Manage daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro‑actively. Demonstrate strong business acumen. Interact and communicate with supervisor(s) on a regular basis; be adaptable and flexible; maintain a calm and professional demeanor. Maintain interior and exterior upkeep of the building with partnership from the corporate office. Use all retail systems and reporting tools to make informed decisions, taking appropriate partners as necessary. Adhere to all applicable Coach retail policies and procedures including POS and Operations procedures. Leverage Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals. Drive for Results: Can be counted on to exceed goals successfully. Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers. Creativity: Comes up with a lot of new and unique ideas. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Learning on the Fly: Learns quickly when facing new problems. Perseverance: Pursues everything with energy, drive and a need to finish. Dealing with Ambiguity: Can effectively cope with change. Strategic Agility: Sees ahead clearly. Building Effective Teams: blends people into teams when needed. Managerial Courage: doesn't hold back anything that needs to be said. Qualifications Experience: 1‑3 years of retail experience (cashier/stock/sales) preferably in a luxury retail service environment. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including iPad/laptop, mobile POS and internet), walkie‑talkie, price and product release sheets. Physical: Ability to execute at a fast pace; lift up to 25 lbs and sometimes up to 50 lbs; climb, bend, kneel and maneuver the sales floor. Schedule: Ability to work a flexible schedule, including nights, weekends, holidays and high‑traffic retail days. Legal & EEO Statement Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on applicant qualifications and are made without regard to age, sex, sexual orientation, gender identity, race, color, religion, ethnicity, national origin, disability, marital status, military status or any other legally‑recognized protected basis. Compensation Base pay range: $17.00 - $23.50 hourly. Benefits Health benefits (medical, dental, vision), life insurance, disability insurance. 401(k) plan and paid time off. Eligible employees will receive discounts on certain products and incentive compensation. Contact & Work Setup Visit Coach at ************** Work Setup: Hourly. #J-18808-Ljbffr

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY Responsible for supporting the branch sales goals while overseeing all aspects of customer service levels and branch operational integrity. Responsible for personnel administration, staff development as well as the service driven sales culture of branch banking. Promote, implement, and ensure quality customer service. Provide operational support to areas involving business development and portfolio administration. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively provide services for customers. Ensure regulatory compliance and staff adherence to bank policies and procedures. Maintain operational integrity of the branch. DIRECT REPORTS The incumbent supervises Relationship Bankers and all Operations staff (depending on the branch's staffing requirements) ESSENTIAL FUNCTIONS Service and Sales Responsibilities: Interact in an effective and professional manner with all levels of bank personnel, corporate and bank clients demonstrating commitment to quality and extraordinary customer service Ensure staff are actively profiling customers during new account and teller transaction process to identify cross sell opportunities to meet customer needs/requirements Responsible for developing and tracking individual performance goals. Develop coaching and mentoring process for staff to ensure their performance meets bank customer service, sales, and operational requirements Establish and manage achievement of assigned team and individual sales production goals Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services Support business development colleagues, and perform marketing activities as needed in efforts to achieve branch growth and profitability goals May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan related functions Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations and other professional activities as appropriate Operations, Management & Administration Responsibilities: Direct the operations functions of the branch. This encompasses the full knowledge of branch functions which include- new accounts, teller operations and safe box. The incumbent acts as the resident expert on procedural, risk and regulatory functions within the branch Ensure that the branch consistently complies with all bank policies/procedures, banking regulations and meets satisfactory audit rating. Implement appropriate controls and oversight for any identified deficiencies Ensure sound operating conditions are maintained in the branch by utilizing the daily and monthly operational and reporting reviews along with completion of required branch certifications Perform staffing evaluation to ensure appropriate levels of staffing and skill sets in support of customer service requirements. Work with Branch Manager and Regional management on effective staff deployment and utilization Ensure performance reviews/evaluations of the branch's non-officer staff and officers as assigned, are completed timely, objectively and with proper emphasis on individual development, coaching skills, customer service skills and sales/referral activities Recommend hires, transfers, terminations, salary adjustments, performance standards and reviews. Approve employee daily time records, work assignments, vacations, sick pay, etc. May serve as Safety and/or Security Officer for the branch QUALIFICATIONS College degree a plus. Three to five years' experience in a similar capacity with management/supervisory responsibilities. Comprehensive knowledge of all aspects of branch service functions. Thorough knowledge of bank policies and procedures. General knowledge of complex support systems, branch efficiency and productivity, and personnel policies and procedures. Direct sales experience desired. Computer experience (Microsoft Word, Excel, Outlook) required. Good management skills with emphasis on planning, organization and scheduling. Excellent verbal and written communication skills. Bi-lingual English and Chinese (Mandarin or Cantonese) preferred. OTHER DETAILS $28.85 - $32.50 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with a life-limiting condition. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care. Supports the Hospice Nurse Manager position by providing leadership guidance to the professional staff on a day-to-day basis to ensure the provision of Hospice and Palliative Care services are consistent with the philosophy, goals, and policies of the program and MJHS. Mentors and provides leadership direction to the professional staff as directed by the Hospice Nurse Manager. The schedule includes functioning in a backup On Call capacity 2-3 times per month and 2-3 holidays per year. Graduate from an accredited School of Nursing, BSN or BS degree preferred. Minimum of five years of Hospice nursing experience. Supervisory or leadership experience preferred. Word, Outlook, and Windows experience required. New York State RN licensure, NYS valid license preferred. National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire. Ability to effective supervises and mentors Hospice nursing staff.

Job Title: Team Lead, Global Series Royalties & Legacy Entities Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature. About the Role Own and continuously improve the end-to-end royalty operations for the Book series globally and established (legacy) book entities (legacy entities are publishing entities, where growth is limited to revised editions). From timely and accurate contract processing to calculations, statements, payments, and author query resolution, being part of the global Book Royalty department. Managing royalties for book series globally and working closely with publishing. Safeguarding controls and ensuring compliance with governmental, legal, and tax requirements. Act as a process lead or new sales models and package calculation models. In this role, you also act as deputy for the Global Royalties operations manager during peaks/absence. This role will be in our Berlin or Jersey City offices on a hybrid working model. Role Responsibilities: Book series editors' contracts, calculations & Statements Manage the End-to-end Royalty process for Book series. This includes maintaining current databases of series Editor obligations (royalty-bearing, fixed fee, non-royalty, and hybrid contracts), including tiering/escalators, deliverables, and exceptions. Review & process/link contracts of series editor obligations in the royalty system, release payments before due dates. Recommend and communicate payment policy changes based on meaningful and measurable data analysis. Oversee and approve 1st level payment entries for fixed fee agreements. Ensure SLA is met. Recommend policy / process changes. Ensure compliance with internal controls, regulatory requirements, and ensure the process is audit-proof. Partner with IT on fixes/enhancements; plan UAT and controlled releases. Identify and implement continuous improvement opportunities. Legacy entity book royalty contracts, calculation & Statements Ensure timely contract processing, validate royalty conditions, etc. Run/oversee and validate royalty calculations, including recoupments. Oversee the creation and submission of Royalty statements. Ensure queries from authors and internal stakeholders are resolved. Process lead New sales distribution models & Package calculation models Lead the design, governance, and evaluation of new royalty models related to new sales distribution models. Own package calculation models and allocation rules (e.g., title weighting, list price pro-rata, usage/consumption keys, Caps, multi-component splits). Define requirements, document assumptions of new royalty models, and align with Publishing, Tax, Legal, and Finance. Configure rules in the royalty system to automatically calculate the royalties of the new Royalty Business models, perform UAT, validate output, and sign off. Monitor variances between expected and actual allocations, drive root cause analyses and fixes, and communicate impact to stakeholders if abnormalities occur. All of the above need to be performed/executed in close conjunction with the Manager Global Royalty operations and VP Global AP & Royalties. Compliance, tax & Controls Ensure compliance with VAT/Tax, withholding tax, and reporting to the local government if required. Prepare materials for internal/external audits. Implement and track remediation actions of any audit outcome. Monitor performance, drive corrective actions, report issues, and discuss potential improvements with the Manager Global Royalty Operations. Work closely together with Finance, Legal, the compliance team, and Tax. Reporting, analytics Maintain monthly Royalty KPI's & Dashboards. Support Finance with accruals, reconcile sales interfaces. Report on recoupment progress for advances, outstanding balances, or balances to be written off. Leadership, Team management & Stakeholder management Lead any direct reports that manage all non-emerging entities. This includes: coaching, coverage planning, and performance reviews. Deputy for the manager of Global Royalty Operations. Work closely together with the Manager Global Royalty Operations on hiring employee replacements. Build strong relationships with Editorial/Publishing, contract management/Legal, Sales operations, AP, VMD, Tax, Finance, and IT. Experience, Skills & Qualifications: Bachelor's in accounting/finance / MBA (or equivalent). 5+ years of experience in a complex Royalty organization, and 2 years of Team lead experience. Strong knowledge of royalty accounting and core accounting principles. Proven contract interpretation (Royalty conditions, tiering/escalators, bundles, and exposure to usage-based royalty models. Hands-on with royalty solutions, such as Rights Line (Alliant), Vista Royalties, Virtusales (Biblio), Vistex. As well as a good understanding of ERP systems such as SAP, Oracle. SLA/KPI driven service delivery. Excellent in writing and verbal communication, customer service oriented. Process owner mindset: continues improvement mindset, end-to-end process accountability, understanding of how upstream and downstream input affects the processes, designing SOPs/controls, RACI, managing change, and measuring outcome. Think globally, standardization, and harmonisation. Operational: Hands-on, comfortable with allocation logic, scenario testing, UAT, customer-focused, and able to deliver under pressure. Analytics: Identify bottlenecks, perform root cause analysis, and fixes, confident with Excel, KPI storytelling, reconciliations, exception handling, variance analysis, and data-driven decisions. People management: Coaching, building, and guiding a team. Provide feedback, expectations settings, and actively discuss employee development/growth. Technical Capability:Uses technical / job knowledge and experience to meet and exceed job requirements/customer expectations. Efficiently manages workload and projects within set timelines and to agreed budget, achieving set objectives. Customer Focus (internal and external customers): Nurtures relationships by recognizing and delivering on internal and external customers' needs and opinions. Helps others to understand the implications of their decisions. Develops and sustains productive internal and external customer relationships. Relationship Building/ Teamwork (incorporating Communication, Influencing and Trust): Builds effective relationships through positive communication that motivates and influences others. Honest and trustworthy; a valued team member, actively involved in achieving team objectives. Works cooperatively and flexibly with other members of the team. Problem Solving: Takes initiative to identify current and potential problems and determines the best solution. Identifies the cause of problems and key issues through investigation; identifies effective, logical, and practical solutions. Personal Effectiveness (incorporating results focused, productivity, ownership, delegation): Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to the overall success of the business At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan.In order to comply with various pay transparency laws and legislations in the United States, the salary range and benefits for this position are included. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education, skill level and equity. Salary ranges differ by country due to various local market considerations. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. US Annualized Base Salary Range: $90,000 - $110,000. For more information about career opportunities in Springer Nature please visit SpringerNatureCareers #LI-EP1

We are searching for an experienced Team Leader, Australia Awards South-Asia & Mongolia at our Colombo facility. Primary Duties and Responsibilities: The Team Leader at AASAM leads the delivery of all aspects of the AASAM program, including strategic oversight of program objectives, team activities, program delivery, and engagement with program partners. This role involves ensuring the program remains innovative, adaptable, and capable of delivering high-quality, cost-effective development outcomes in accordance with the client Head Contract. The Team Leader is responsible for developing close relationships with donors, developing and implementing program strategies, maintaining technical rigor, and enabling a high-performance, collaborative culture. Additionally, the Team Leader oversees budgeting, monitoring, and risk management, while translating client objectives into effective actions. The role also includes overseeing Palladium's intelligence gathering, learning, and communications to enhance the program's reputation among stakeholders. Australia Awards - South Asia and Mongolia is managed by the Australian Government's Department of Foreign Affairs and Trade (DFAT) and is administered by Scope Global Pty Ltd (a wholly owned entity of Palladium International Pty Ltd). It is a multi-country program with service delivery offices in Colombo, Dhaka, Islamabad, Kathmandu,Thimphu and Ulaanbaatar. Leadership, coordination, and support are provided by a regional team based in a range of locations in the South Asia region as well as in Scope Global's Offices in Adelaide and Brisbane. Australia Awards are provided to build the skills and knowledge of individuals so that they can contribute to their country's development, and to support the ongoing development of links between Australia and the countries to which it provides development assistance. The Australia Awards are an important part of the Australian Government's focus on public and economic diplomacy, and provide long term Scholarships, Short Courses and other training opportunities. The Team Leader manages the entirety of Australia Awards South Asia and Mongolia, working closely with DFAT Canberra and the DFAT posts in program countries. The Team Leader oversees all Program Country Offices and has overall management responsibility for all Program staff. This position is based at the Regional Hub in Colombo, Sri Lanka. Frequent travel to other program locations will be an essential part of the role. Primary Responsibilities The primary responsibilities of the Team Leader can be broadly described as follows: Effective strategic leadership and relationship management Provide strategic and operational management of all aspects of the program Provide strategic and technical direction to staff, and strategic and technical advice to DFAT as required, including on the selection, design and implementation of all program modalities Participate in, or lead (when directed to do so) strategic engagement with partners Participate in all key discussions with DFAT and respond to all requests for information in a timely fashion Develop and maintain productive working relationships with DFAT, program stakeholders, and within the contractor team Effective Program Management Ensure successful delivery of services, and ensure those services are consistently of high quality Oversee the ongoing development and implementation of program planning and management systems, monitoring and evaluation, alumni engagement and communication and stakeholder relationships Ensure on-time delivery of all required program outputs to a high quality standard Oversee the establishment and operation of all program offices with all necessary staff and operational resources Effective team leadership and development Lead all program staff in the active pursuit of social inclusion, equity and ethical standards including attention to gender, disability, child protection, anti-corruption and participation Take responsibility for the performance and management of all program staff, providing particular mentoring and support to Country Program Managers to enhance and develop their skills by implementing, development, coaching and mentoring practices and by assigning each Country Program Manager senior responsibility as program-wide practice leader in a designated area Effective team performance Promote of a positive program and AASAM team culture Contribute to continuous improvement in service delivery and program performance Maintain a general understanding of other Programs and Projects at Palladium and identify areas for networking and collaboration Work with a collaborative and team based approach Quality and Legislative Compliance Comply with DFAT and Palladium policies, procedures, practices and quality systems Comply with role specific policies and procedures Ensure role specific procedures and all relevant documentation are kept current and available on SharePoint Other Travel locally and internationally, as required. Advocate for Palladium and Australian development priorities Comply with, and advocate for, DFAT's policies in all aspects of implementation, including gender, disability, fraud and anti-corruption, PSEAH, child protection and environmental and social safeguards. This includes incorporating policy principles into planning and everyday work, promoting process improvements, and reporting concerns to your Line Manager or Palladium's Integrity Hotline (details on Palladium website). Operate with high levels of integrity, consistent with the intent of DFAT's Ethics, Integrity and Professional Standards Policy Manual. Required Qualifications: Minimum Education and Experience Required 10 years or more experience in strategic leadership and senior management of international development programs, ideally relating to scholarships, capacity building or training; Demonstrated skills in effective communication and collaboration with stakeholders from many different perspectives, including DFAT and partner governments. Demonstrated capacity to manage staff and build teams across multiple locations, cultures and language groups, working respectfully and in a way that builds staff capacity, commitment, ownership and performance; Proven capacity to develop, manage and oversee significant budgets; Ability to adapt and respond to changing circumstances; Demonstrated understanding of development and developing country contexts; Outstanding verbal and written communication skills, including the ability to negotiate with a variety of different people and to communicate complex issues in plain language; Proven ability to live and work effectively in cross-cultural contexts; High ethical standards and a commitment to demonstrating integrity and professionalism; Relevant tertiary qualifications. Desired 1. Experience living and working in South Asia 2. Relevant language skill Closing date: Saturday 24 January 2026, 11.59pm AEDT Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process. Apply now Share Save Job