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Customer service supervisor jobs in Murfreesboro, TN

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  • Bilingual Customer Service Specialist (Spanish) (Multiple Locations)

    Sherwin-Williams 4.5company rating

    Customer service supervisor job in Franklin, TN

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment #SHWSalesBL
    $28k-35k yearly est. 3d ago
  • Service Advisor/ASM

    Murfreesboro Hyundai

    Customer service supervisor job in Murfreesboro, TN

    Job DetailsJob Location Murfreesboro Hyundai - Murfreesboro, TNSalary Range $80000.00 - $100000.00 Base+Commission/year Job Shift Open to ClosingDescription $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities  Murfreesboro Hyundai, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.  Why choose Murfreesboro Hyundai and Hudson Automotive Group?  Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities  Flexible Work Schedule (5-day Work Week)  Previous Customer Service Experience Required Previous Service/Sales Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence.  Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1
    $80k-100k yearly 1d ago
  • Maintenance Team Lead

    Aegis Worldwide 4.2company rating

    Customer service supervisor job in Lewisburg, TN

    Full-Time | Leadership Opportunity | Multi-Craft Maintenance | Growth to Manager Role We're seeking a skilled Maintenance Team Lead with strong multi-craft experience and demonstrated leadership abilities. This role is ideal for someone who has overseen or coordinated maintenance activities-even informally-and is ready to step into a future managerial position. If you enjoy developing technicians, improving maintenance processes, and working hands-on with mechanical and electrical systems, this is a great long-term opportunity. Position Overview The Maintenance Team Lead will support daily maintenance operations, assign and oversee work orders, troubleshoot equipment issues, and ensure safety and production goals are met. While strong electrical skills, PLC knowledge (Allen-Bradley, some Siemens), and robotics experience are valuable, expert-level controls skills are not required. A dedicated controls lead is already in place. This role requires a proactive leader who can balance technical work with people management. Key Responsibilities Lead and support maintenance technicians during daily operations Prioritize, assign, and follow up on work orders using maintenance software Act as a frontline leader, promoting safety, quality, and productivity standards Respond to equipment breakdowns and support advanced troubleshooting when needed Participate in or lead pre-shift, department, safety, and other operational meetings Assist in incident investigations, root cause analysis, and corrective action development Ensure proper training and skill development of assigned maintenance staff Set daily goals for the maintenance team and coach employees to meet expectations Foster strong communication, provide performance feedback, and promote teamwork Maintain effective relationships with internal teams and outside vendors Participate in on-call rotation for complex equipment issues Work overtime as needed to support production and equipment uptime Qualifications Minimum 5 years of experience in an industrial maintenance environment Strong mechanical skills, including pneumatics, hydraulics, and basic fabrication Advanced electrical troubleshooting skills; ability to read electrical schematics Understanding of PLC systems and ability to troubleshoot ladder logic (Allen-Bradley preferred) Experience with VFDs, DC drives, compressed air systems, and process water systems Previous leadership experience (formal or informal)-assigning work, coaching techs, or coordinating a team Industrial Maintenance Certification preferred High school diploma or GED required Basic math skills and intermediate computer proficiency (Outlook, Excel, Teams, PowerPoint) Strong communication, interpersonal, and organizational skills Self-motivated with the ability to take initiative and adapt to changing priorities Additional Information This role will transition into a Maintenance Manager position over time based on performance Must be comfortable with an on-call rotation and occasional overtime Equal Opportunity Employer
    $28k-37k yearly est. 3d ago
  • Customer Support Specialist

    Insight Global

    Customer service supervisor job in La Vergne, TN

    Customer Support/Inside Sales Representative - Post Sale Onsite Monday-Friday 7:00 am to 4:00 pm in La Vergne, TN Required Skills & Experience -Strong organizational skills, ability to multitask, and attention to detail -Strong communication skills, both written and verbal -Excel proficiency -Some customer service experience Nice to Have Skills & Experience -Experience in the metal processing industry, specifically with steel or other carbon-based materials Job Description A local metals processing company is looking for an Inside Sales Representative to join their team. This person will act as the main liaison between customers and the organization. They will manage customer relationships following closed deals, report all data associated with orders, and oversee orders from initial placement through delivery. Day to day: -Serve as the primary point of contact for customers post-sale -Follow customer orders from start to finish, providing order updates and timeline expectations to customers in real time, and communicating with other departments to oversee order specifications -Complete data-entry and reporting on all order information -Build and maintain customer relationships
    $32k-46k yearly est. 2d ago
  • Customer Support Specialist

    Diversified Recruitment Services, LLC

    Customer service supervisor job in Lebanon, TN

    The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action
    $32k-46k yearly est. 4d ago
  • Customer Experience Lead-Cool Springs Galleria

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Franklin, TN

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16.8-21.3 hourly 40d ago
  • Customer Service Manager - In Office

    Reed McLain Agency

    Customer service supervisor job in Murfreesboro, TN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Customer Service Supervisor

    Petsuites

    Customer service supervisor job in Murfreesboro, TN

    Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount
    $31k-45k yearly est. 60d+ ago
  • Customer Experience Coordinator - Murfreesboro, TN

    Veterinary Emergency Group

    Customer service supervisor job in Murfreesboro, TN

    ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced knowledge in computer programs and practice management software Highly organized, with strong attention to detail A strong communicator; able to interact positively with anyone and everyone A strong multitasker, able to thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation, including base and 401K match Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend. Clinical student loan repayment so you don't need to worry about your student debt Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
    $38k-73k yearly est. Auto-Apply 2d ago
  • Customer Service Professional

    Stuart Hamilton-Farmers Insurance Agency

    Customer service supervisor job in Murfreesboro, TN

    Job Description Were looking for a Customer Service Representative (CSR) to join our growing team. The ideal candidate is detail-oriented, organized, and committed to ensuring client satisfaction. You'll play an important role in supporting our clients, assisting our agents, and helping the agency continue to grow. Benefits Annual Base Salary + Commission + Bonus Opportunities Hands on Training Career Growth Opportunities Mon-Fri Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Responsibilities Responsibilities Provide excellent customer service through phone, email, and in-person interactions. Assist clients with policy questions, billing inquiries, and service requests. Maintain accurate records and complete all assigned tasks in a timely manner. Support the agency team with administrative tasks and client follow-ups. Ensure compliance with agency and carrier standards. Requirements Qualifications Strong attention to detail and organizational skills. Ability to manage multiple tasks effectively. Excellent written and verbal communication skills. Proficiency in basic computer applications and agency systems (training provided). Prior customer service or insurance experience preferred, but not required.
    $26k-52k yearly est. 10d ago
  • Juris Customer Success Consultant

    RELX Inc. 4.1company rating

    Customer service supervisor job in Brentwood, TN

    Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $63.8k-106.4k yearly 9d ago
  • Call Center Manager

    American Home Design 4.2company rating

    Customer service supervisor job in Goodlettsville, TN

    Job Description Call Center Manager American Home Design is looking for an experienced Call Center Manager to lead our team that is responsible for setting and issuing appointments for our in-home water filtration product. This is a hands-on leadership role where you'll manage and coach the agents, handle the daily operations, and keep your team focused on hitting their individual as well as overall appointment setting goals. Location : 880 Conference Drive Goodlettsville, Tennessee What You'll Be Doing Leading and motivating a team of remote call center agents Managing schedules, call flow, and workload so everything runs smoothly Tracking key numbers like talk time, appointment set rates, and demos Interviewing and bringing on new agents Working with our trainer to provide ongoing agent coaching Managing scripts- creating new ones as needed, ensuring the agents are using them effectively Keeping our call center software (Five9, LP, Neustar) updated and running efficiently Sharing performance updates and insights with sales managers and leadership What We're Looking For Previous experience managing a call center preferably where agents are responsible for appointment setting or have sales goals A leader who can motivate, coach, and hold people accountable Strong communication and problem-solving skills Confident using call center technology and digging into performance reports Highly organized and able to juggle multiple priorities Potential Earnings & Benefits Base Salary + Lucrative Bonus Opportunity Benefits: Health Insurance, Life, Dental, Vision, and Disability Insurance 401(K) Paid Time Off Paid Holidays Why You'll Love It Here For more than 45 years, American Home Design has been a trusted, locally owned home improvement company serving Tennessee and Southern Kentucky. Recognized by The Tennessean as a Top Workplace Winner year after year, we're proud to offer a family-like culture where contributions are valued and rewarded. Join us and play a key role in growing our team and our future. If you're a hands-on leader who enjoys building strong teams and delivering great results, we'd love to talk with you.
    $36k-50k yearly est. 21d ago
  • Customer Service Associate

    Workout Anytime-Burns 3.5company rating

    Customer service supervisor job in Franklin, TN

    Job DescriptionBenefits: Employee discounts Free food & snacks Free uniforms Customer Service Associate Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among Entrepreneurs Top 500 Franchises for 2024! If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment. We Offer Training and mentorship from industry experts Flexible scheduling based on club needs and your availability Continued education and professional development resources Free Workout Anytime membership Workout Anytime attire provided Bonus and incentive programs Team-building events and employee recognition programs Supportive, non-smoking, health-focused environment Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program Key Responsibilities Greet all members and guests warmly, providing a friendly and professional first impression. Check in members, verify accounts, and assist with membership questions or updates. Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm. Schedule new members for their initial Success Sessions to help launch their fitness journey. Provide information about club services, amenities, and promotions. Process membership enrollments, upgrades, and billing inquiries accurately. Maintain the front desk, lobby, and gym floor to company cleanliness standards. Support sales and marketing efforts, including local outreach and promotional events. Handle phone calls, emails, and in-person inquiries with prompt and professional communication. Monitor club access and follow company safety and security procedures. Assist team members with operations, cleaning, and light maintenance tasks as needed. Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications Strong communication and customer service skills Positive, energetic ATTITUDE with a passion for helping people Previous experience in hospitality, retail, or fitness preferred Comfortable working with computers, POS systems, and scheduling tools Reliable, punctual, and organized with strong attention to detail Availability to work a flexible schedule including evenings, weekends, and some holidays Physical Requirements Ability to stand or walk for extended periods Light lifting (up to 50 lbs) for occasional cleaning or stocking duties Comfortable working in an active gym environment All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company Benefits Free gym membership Competitive hourly pay with opportunities for advancement Performance incentives and sales bonuses Workout Anytime branded attire provided On-site training and access to the Workout Anytime career development path Supportive team culture focused on personal growth and EXCELLENCE Join Our Team If youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.
    $20k-26k yearly est. 30d ago
  • Supervisor - Service Operations

    Thompson MacHinery 3.7company rating

    Customer service supervisor job in Manchester, TN

    Supervisor - Service Operations JOB PROFILE The Supervisor-Service Operations position is responsible for managing all skilled service mechanics/technicians, support staff at the designated location. Assigns work & directs staff to ensure that safe, appropriate and efficient repairs are performed. Interacts with customers and other supervisors regarding service progress. ABOUT THE COMPANY Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. BASIC REQUIREMENTS High school diploma required, college and/or technical education preferred. Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer factory training preferred. Five or more years of previous hands-on equipment diagnostics and advanced troubleshooting experience working on Caterpillar construction equipment. Able to work a flexible schedule, including nights, weekends and on-call hours as required. Demonstrated professionalism, integrity, adaptability and a strong customer service focus. Sense of urgency and self-initiative, and the personal drive for success. Excellent communication skills. Must be able to travel as required for meetings and training (less than 15%). RESPONSIBILITIES Assigns work within company facilities and at remote field locations, aiding technicians in prioritizing and locating field service customers. Coordinates contact with technicians to support parts availability and parts orders, timely completion of work orders, and development of work schedules. Interacts with individual and commercial equipment customers and with company Product Support leadership regarding service status. Conduct annual performance reviews for assigned operational unit. Investigate & document events of work related Injury and/or property damages. Maintain effective work, vacation and training scheduled for assigned staff. Submit accurate time records related to work performed and/or hours worked. Respond to customer inquiries related to service. Safety Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job. Customer Satisfaction Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism. Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. Business Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment. Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks. Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work. Maintain company and product confidentiality. Attend and participate in all meetings, trainings, and activities as required. Adhere to all Company policies and departmental procedures and rules. All other duties as assigned. Work Conditions Maintain a clean, safe working environment. Communicate effectively, verbally and in writing. Must be honest, reliable, and dependable, and display a positive attitude. Must be able to work well under occasional pressure or within work standards and deadlines. Must be able to work independently and/or with others in a team environment. Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed. Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance. Physical Requirements Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. Able to lift up to 20-50 pounds occasionally. Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
    $34k-46k yearly est. 28d ago
  • Call Center

    Perunhr

    Customer service supervisor job in Spring Hill, TN

    Responsibilities Professionally represents Companies Mission and Values and the Brand during each customer engagement. Answers inbound calls in a Call Center environment Resolves and documents all customer contacts, inquiries, and concerns in the system. Follows through with a sense of urgency on any research or additional contact to ensure customer complaint or query is resolved in a timely manner. Partners with the field, vendors and internal departments to ensure resolution to customer contacts as needed. Provides product information and project information, which could include recommending products to purchase and/or their effective use. May perform other duties as assigned * Qualifications Basic computer skills with experience in Microsoft Word, Microsoft Excel Strong communication (verbal, listening, and written) and interpersonal skills Must have ability to handle conflict positively Strong sense of urgency Must demonstrate strong problem solving, multi-tasking and critical thinking skills Experience in call logging systems is preferred Customer service-focused call center experience is helpful Overview Hybrid Role: This is not a fully remote position | Training will be in-person
    $27k-43k yearly est. 60d+ ago
  • Customer Service Attendant

    Champion Car Wash

    Customer service supervisor job in Hendersonville, TN

    Job Description Champion Car Wash - Customer Service Attendant Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities About Us: At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team! Position Overview: The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! Key Responsibilities: Greet customers with a smile and positive attitude Assist customers with selecting wash services and using pay stations Guide vehicles safely onto the conveyor Prep vehicles by spraying problem areas (e.g., bugs, wheels) Maintain cleanliness of site, lot, and equipment Monitor wash quality to ensure every car leaves clean Promote membership programs and upsell services when appropriate Follow all safety and operational procedures Qualifications: Friendly, energetic, and customer-focused attitude Ability to work outdoors in all weather conditions Ability to stand for extended periods and perform physical tasks Team player who takes direction well and contributes to a positive environment Previous customer service or car wash experience is a plus (but not required) Must be dependable and punctual Weekend availability preferred Benefits: Competitive hourly pay Opportunity for performance-based bonuses Flexible scheduling (part-time or full-time) Paid training and career advancement opportunities Free car washes Medical/Dental/Vision Available Join Our Winning Team! If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! Powered by JazzHR 9ttTrUYGBW
    $21k-28k yearly est. 16d ago
  • Spa Guest Service Manager

    Southall

    Customer service supervisor job in Franklin, TN

    Job Description Southall is a premier destination that brings nature, produce, and people together in a powerful and unique way, and we currently seek a leader who will bring our Spa at Southall service to new heights. As the Spa Guest Service Manager, you will oversee the operations of the guest journey from Spa reception to departure, ensuring that the guest has a thoughtful and seamless experience at each stage. Your contributions will enable holistic hospitality and well-being experiences that inspire lasting memories. Key Responsibilities: Partner closely with the Southall Experience Specialist team, Sales, Housekeeping and Maintenance teams, to best meet the needs and requests of guests. Thoroughly research in-house guests to provide service tailored to the individual; train and empower Team Members to do the same. Audit all areas of the Spa regularly to ensure 5-star service, cleanliness and proper functioning, coordinating with Spa team, Housekeeping and Maintenance to showcase picture perfect spaces to guests at all times. Train, lead, coach and ensure accountability for Spa Concierge team. Create schedule, balancing smart labor practices with guest service and suitable coverage. Work closely with Spa Manager to Organize and coordinate events and promotions to increase guest satisfaction. Oversee and coordinate all Inn Group Spa bookings. Respond to in-person and online guest feedback and providing timely resolution of concerns. Manage financial transactions, accurately accounting for payments and deposits. Ensure compliance with all hospitality regulations and policies. Provide coverage to the Spa desk, answering phones and emails, booking appointments, and Spa Activities, all while setting the standard for and training Spa Concierges and Hosts. Skills & Experience: 2-4 years of leadership experience, ideally within the hospitality or wellness sector. Minimum of 1 year in a luxury hotel or resort environment (Relais & Châteaux/Forbes standards preferred). Pre-opening or expansion experience a plus. Strong understanding of budgets, P&L management and business planning. Proven track record of excellence, awards or industry recognition preferred. Exceptional communication and training skills with the ability to motivate and inspire teams. Highly organized, detail-oriented and able to maintain a pristine work environment. Guest-focused with impeccable hospitality instincts. Flexible schedule, including evenings, weekends and holidays. Education & Requirements: Bachelor's degree preferred; equivalent training and experience considered. Ability to walk, stand, and work outdoors for extended periods. Able to push, pull, and lift up to 50 lbs. Professional, polished appearance and demeanor. OUR BENEFITS Competitive compensation package Medical, dental, vision, short and long-term disability, company-provided life insurance Generous paid time off accruals 9 paid holidays annually 401k and company match Education reimbursement Best-in-class Employee Assistance Program Free weekly outdoor activities and wellness classes 30% internal discounts Fresh and free daily meal Bountiful internal growth opportunities Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
    $33k-44k yearly est. 10d ago
  • Maintenance Team Lead

    Aegis Worldwide 4.2company rating

    Customer service supervisor job in Lewisburg, TN

    Lead Maintenance Technician - 1st Shift (Direct Hire) Pay: Up to $45/hr (based on experience) Schedule: Monday-Friday, 1st Shift Type: Full-Time, Direct Hire + Full Benefits + Bonus Opportunities A growing manufacturing company in the Lewisburg, TN area is seeking an experienced Lead Maintenance Technician to join their team on 1st shift. This person will serve as the go-to leader for daily maintenance activities, troubleshooting, and guiding a small team of maintenance technicians. The ideal candidate is hands-on, proactive, and capable of managing both technical work and team coordination. Key Responsibilities Lead day-to-day maintenance activities and assign work orders to maintenance technicians. Troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic systems. Perform advanced electrical diagnostics, including PLC, VFD, and drive system troubleshooting. Support equipment reliability efforts by identifying root causes and recommending corrective actions. Ensure safety protocols are followed and participate in safety and maintenance meetings as needed. Train and mentor maintenance team members; provide feedback and support skill development. Assist in incident investigations and documentation as needed. Prioritize maintenance tasks to reduce downtime and support production goals. Participate in on-call rotation for major breakdowns or advanced troubleshooting support. Work overtime as needed (minimal notice). Qualifications Minimum 5 years of industrial maintenance experience in a manufacturing environment. Minimum 2 years of experience leading maintenance technicians, assigning work, or functioning as a lead/senior tech. Strong mechanical and electrical troubleshooting abilities (hydraulics, pneumatics, fabrication, electrical repair). Ability to read and interpret electrical schematics. Working knowledge of PLC fundamentals and ladder logic troubleshooting. Experience with VFDs, DC drives, compressed air systems, and process water/chiller systems. Strong communication skills and ability to work closely with cross-functional teams. Self-motivated, organized, and able to prioritize work independently. High school diploma or GED required. Basic computer skills (Outlook, Excel, Teams, etc.).
    $28k-37k yearly est. 2d ago
  • Customer Service Attendant

    Champion Car Wash

    Customer service supervisor job in Hendersonville, TN

    Job Description Champion Car Wash - Customer Service Attendant Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities About Us: At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team! Position Overview: The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! Key Responsibilities: Greet customers with a smile and positive attitude Assist customers with selecting wash services and using pay stations Guide vehicles safely onto the conveyor Prep vehicles by spraying problem areas (e.g., bugs, wheels) Maintain cleanliness of site, lot, and equipment Monitor wash quality to ensure every car leaves clean Promote membership programs and upsell services when appropriate Follow all safety and operational procedures Qualifications: Friendly, energetic, and customer-focused attitude Ability to work outdoors in all weather conditions Ability to stand for extended periods and perform physical tasks Team player who takes direction well and contributes to a positive environment Previous customer service or car wash experience is a plus (but not required) Must be dependable and punctual Weekend availability preferred Benefits: Competitive hourly pay Opportunity for performance-based bonuses Flexible scheduling (part-time or full-time) Paid training and career advancement opportunities Free car washes Medical/Dental/Vision Available Join Our Winning Team! If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! Powered by JazzHR 1KCyrRibtA
    $21k-28k yearly est. 26d ago
  • Customer Service Attendant

    Champion Car Wash

    Customer service supervisor job in Lakewood, TN

    Job Description Champion Car Wash - Customer Service Attendant Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities About Us: At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team! Position Overview: The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! Key Responsibilities: Greet customers with a smile and positive attitude Assist customers with selecting wash services and using pay stations Guide vehicles safely onto the conveyor Prep vehicles by spraying problem areas (e.g., bugs, wheels) Maintain cleanliness of site, lot, and equipment Monitor wash quality to ensure every car leaves clean Promote membership programs and upsell services when appropriate Follow all safety and operational procedures Qualifications: Friendly, energetic, and customer-focused attitude Ability to work outdoors in all weather conditions Ability to stand for extended periods and perform physical tasks Team player who takes direction well and contributes to a positive environment Previous customer service or car wash experience is a plus (but not required) Must be dependable and punctual Weekend availability preferred Benefits: Competitive hourly pay Opportunity for performance-based bonuses Flexible scheduling (part-time or full-time) Paid training and career advancement opportunities Free car washes Medical/Dental/Vision Available Join Our Winning Team! If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! Powered by JazzHR xZRMMrdOI1
    $21k-28k yearly est. 20d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Murfreesboro, TN?

The average customer service supervisor in Murfreesboro, TN earns between $26,000 and $53,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Murfreesboro, TN

$37,000

What are the biggest employers of Customer Service Supervisors in Murfreesboro, TN?

The biggest employers of Customer Service Supervisors in Murfreesboro, TN are:
  1. Petsuites
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