Customer Service Manager
Customer service supervisor job in Las Vegas, NV
This is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you.
At Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products. That's why we're searching for a Customer Service Manager who's ready to inspire, lead, and redefine what "world-class support" looks like.
Position Summary
We're looking for a dynamic leader who can coach a remote team, streamline operations, and deliver unforgettable customer experiences. If you thrive in fast-paced environments, know how to build high-performing teams, and are passionate about health and wellness, this role is for you.
Key Responsibilities
Lead with Impact: Supervise and mentor a remote team of reps-providing feedback, training, and motivation to elevate performance.
Drive Operational Excellence: Ensure SLAs, quality benchmarks, and productivity goals are consistently hit.
Champion the Customer: Resolve escalations with ownership and empathy, while spotting opportunities to improve processes.
Collaborate Across Teams: Partner with Marketing, Fulfillment, Product, and leadership to bring customer insights to the table.
Own Performance: Track KPIs, conduct virtual 1:1s, and share data-driven insights with the Director of Customer Service.
Train & Develop: Build virtual training programs that sharpen product knowledge, service skills, and consistency.
Leverage Tools: Maximize efficiency with platforms like Gorgias, Slack, Shopify, Recharge, and WMS systems.
Stay Policy-Aligned: Ensure policies on returns, exchanges, and promotions are followed-and help refine them.
Manage Chargebacks: Lead chargeback and dispute resolution, reduce rates by identifying trends, and work with finance and fulfillment teams for timely responses.
Anticipate departmental needs and develop strategic initiatives to improve processes. reduce response times, and elevate the customer experience.
Qualifications
2+ years in a customer service leadership role (e-commerce/supplements a plus).
Experience leading remote teams.
Proven coaching and team development skills.
Strong communicator with conflict resolution expertise.
Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms.
Detail-oriented, organized, and data-driven.
Passion for health, wellness, and delivering "wow" experiences.
Knowledge of chargeback and dispute management best practices.
Why You'll Love Working Here
A mission-driven company changing lives through health and performance.
A collaborative, growth-focused culture where wins are celebrated.
Competitive pay, benefits, and career growth opportunities.
Freedom to bring bold ideas that directly impact customer success.
Quarterly team events that unite our remote and in-office teams.
Free supplements in-office + 50% discount on all products.
Wellness perks like occasional in-office massage sessions.
Customer Service Specialist
Customer service supervisor job in Henderson, NV
Airgas is Hiring for a Customer Service Specialist in Henderson, NV!
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Accept inbound calls and provide courteous assistance to the customers' needs regardless of account assignment.
Handle any open territories assigned in a proactive manner. This includes proper follow up.
Provide assistance to sales people who are out of the office either on scheduled or unscheduled time off.
Handle all customer requests and keep the respective Sales Managers informed of customer matters that need further attention.
Assist in the preparation of quotes, faxes, etc. as assigned by management.
Ensure all orders are entered by the end of each day.
Run various reports for sales and sales management as requested.
Have a good understanding of SAP.
Sit with each account manager and train on their top tier base and any special needs for all customers. Maintain a territory binder with notes, etc. and update on a regular basis.
1Training - Maintain product knowledge, sales skills and procedure training by attending all training that pertains to position assigned by management. This includes all vendor training.
Provide back up assistance to the front desk for answering phones and greeting visitors.
Special projects - as assigned by management.
Required Qualifications And Competencies
High School Diploma or GED equivalent required
Working experience with direct customer contact / customer service preferred
Any combination of experience, education, or training that would provide the level of knowledge, skill and ability required
Ability to display competence in Microsoft Word, Excel & Outlook
Knowledge of SAP environment.
Show high competency of communication and organizational skills
PHYSICAL DEMANDS
Continuous sitting while using the computer terminal and/or telephone; constant use of sight while reviewing documents; constant use of speech/hearing abilities for communication. Ability to occasionally lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service Ambassador
Customer service supervisor job in Las Vegas, NV
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
As a Customer Service Ambassador (WG University Ambassador), you will represent the World of Westgate (WOW) University - an educational entity and strategic tool designed to achieve the company mission of putting our Owners on vacation, keeping them engaged, and making applicable payments timely. Positioned at Westgate's larger resorts at strategic hours to meet face to face with Owners and conduct weekly classroom-style educational events, the Owner Engagement Specialist must have a thorough knowledge of all Westgate products and services, can effectively troubleshoot, resolve problems, and provide positive customer experiences.
Duties
Delivering outstanding customer service internal and external by greeting each owner with a smile and addressing their needs promptly.
Build positive relationships with owners by using their names, and making them feel welcome.
Entering daily reporting feedback on customer's inquiries.
Office hours and classes will be tested to maximize Owner participation and can be flexible. Owner check-in days are Friday, Saturday, and Sunday, so weekends are required.
Responsible for explaining, and educating owners on owner benefits.
Communicating clearly and professionally with customers and all levels of employees.
Must be comfortable speaking on a public platform to owners.
Solving problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Periodically observe sales and service encounters; study sales, technical, service, and customer experience results reports; confer with management.
Performing all other duties as required.
100% assigned to Westgate Resort(s).
Additional travel may be necessary as Westgate University evolves.
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.
Qualifications
Flexibility in schedule.
Excellent presentation skills (oral and written) with the ability to deliver engaging presentations.
Operational knowledge of MS Office: Excel, Word, and PowerPoint.
Knowledge of MR, SAMS, Owner Console and other Westgate operating systems is a plus.
Customer sales and service training experience (minimum of 2 years in the industry or related field).
Strong analytical and decision-making skills.
Demonstrate strong organizational abilities to consistently meet deadlines.
Westgate Resorts Owner Services and Account Management experience is a plus.
Comfortable speaking on public platform.
Bilingual English / Spanish is a plus.
Additional Information
Why Westgate?
Comprehensive health benefits - medical, dental and vision
Paid Time Off (PTO) - vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
Point of Care Coordinator (Laboratory)
Customer service supervisor job in Las Vegas, NV
The Point of Care (POC) Coordinator is responsible for overseeing the implementation, maintenance, and quality assurance of point-of-care testing across multiple clinical sites. This role ensures compliance with regulatory standards (CLIA, CAP, and State of Nevada) and internal policies, and supports training, competency, and troubleshooting for POC devices. Travel to affiliated facilities is required to support onsite audits, training, and quality reviews.
Requirements
ESSENTIAL FUNCTIONS
Essential Functions Statement(s):
· Coordinate and monitor all aspects of point-of-care testing programs across multiple locations.
· Conduct routine audits and quality assessments to ensure compliance with IQCP and regulatory standards.
· Provide training and competency assessments for clinical staff performing POC testing.
· Maintain documentation of QC, proficiency testing, and maintenance logs.
· Serve as liaison between laboratory and organ department regarding POC testing.
· Travel to partner hospitals to perform onsite evaluations and support.
· Assist with validation and implementation of new POC devices and test systems.
· Review and update SOPs and IQCP documentation annually or as needed.
· Investigate and document testing errors, complaints, and corrective actions.
· Collaborate with IT and vendors to ensure proper connectivity and data integrity of POC devices.
· Support laboratory operations by engaging in cross-functional training within the Histocompatibility section.
· Performs other related duties as required/requested.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
POSITION QUALIFICATIONS
Competency Statement(s) - Position Specific
· Accuracy - Ability to perform work accurately and thoroughly.
· Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
· Conflict Resolution - Ability to deal with others in an antagonistic situation.
· Customer Oriented - Ability to take care of the customers' needs while following company procedures.
· Detail Oriented - Ability to pay attention to the minute details of a project or task.
· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
· Organized - Possessing the trait of being organized or following a systematic method of performing a task.
· Responsible - Ability to be held accountable or answerable for one's conduct.
· Self Confident - The trait of being comfortable in making decisions for oneself.
· Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Competency Statement(s) - Company Specific
Understand and commit to the following:
Organizational Core Purpose: To save and heal lives.
Core Values: Relentless, Joyful, Selfless.
Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time.
· Team Builder - Ability to convince a group of people to work toward a goal.
· Communication, Oral - Ability to communicate effectively with others using the spoken word.
· Communication, Written - Ability to communicate in writing clearly and concisely.
· Accountability - Ability to accept responsibility and account for his/her actions.
· Judgment - The ability to formulate a sound decision using the available information.
· Adaptability - Ability to adapt to change in the workplace.
· Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
· Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation.
SKILLS & ABILITIES
Education: Bachelor's Degree (four-year college or university) in Medical Laboratory Science required.
Experience: Minimum three (3) years of Point of Care experience under a qualified Director is required.
Computer Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint. Knowledge of medical terminology preferred. Experience with database applications preferred.
Certificates & Licenses: Medical Technologist/Clinical Laboratory Scientist is preferred (e.g. Board certified by the American Society for Clinical Pathology (ASCP)). A Nevada State general supervisor license to perform laboratory testing is required.
Other Requirements: The technologist is required to have a personal cell phone for on-call responsibilities and required to travel by personal auto to meet all of the duties and responsibilities of the position.
Food Services Leader
Customer service supervisor job in Winnemucca, NV
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $15.70 - $23.33 / hour
Qualifications
Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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LOSS PREV/CUSTOMER ENGAGEMENT SPEC
Customer service supervisor job in Las Vegas, NV
Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Strong attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Ability to work in a fast-paced environment
- Ability to work within strict time frames/resolute deadlines
- Strong critical thinking skills, attention to detail and ability to draw conclusions
Desired
- Ability to speak a second language
- Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Acknowledge customers in a friendly manner as they enter and exit the store
- Maneuver in the store's entry and exit areas
- Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed
- Respond to activations of Electronic Article Surveillance (EAS) systems
- Assist customers with deactivation of EAS devices
- Answer customer questions concerning the location of items or sections within the store
- Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
- Assist customers with bascarts that may lock up with Purcheck
- Report safety concerns to supervisor
- Comply with corporate policies and promote/follow company initiatives
- Maintain flexibility to work any shift
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Retail Merchandising Team Lead (Overnight)
Customer service supervisor job in Zephyr Cove, NV
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brandsand retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. In addition, you will support leadership with reporting, training, scheduling, as well as onboarding new hires. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $23.00 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Have 1-2 years of merchandising experience
Have experience leading and training people
Can use your smartphone or tablet to record work after each shift
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
Join us and see what's possible for you! Click here to get started.
Customer Service Supervisor
Customer service supervisor job in Nevada
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - McCarran, Reno 3300 Waltham Way Suite 106
Division: Solutions
Job Posting Title: Customer Service Supervisor
Time Type: Full Time
Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team
* Answer questions about services
* Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints
* Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues
* Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data
* Monitor productivity of agents and generates reports.
* Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction
* Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors
* Determine work procedures, prepares work schedules, and expedites workflow
* Study and standardize procedures to improve department efficiency
* Ensure a safe working environment through consistent practice of safety programs and procedures
* Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems.
Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks.
Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules.
Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc.
Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience.
For this position, the expected base pay is: $65,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. This position is eligible for a performance-based bonus program.
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Customer Service Project Manager
Customer service supervisor job in Las Vegas, NV
The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough communication throughout the organization. The PM is considered the primary contact for all project related inquiries both internally and externally.
Responsibilities:
Primary contact for the customers, sales, prepress and production managers.
Provide accurate information regarding customer specifications when creating work orders
Resolve issues that clients have with Quotations/Work Orders/Merchandise
Communicate with clients regarding project specifications
Update Account Executives as to the status of current Work Orders
Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition
Ensure timely project updates to ensure customer changes are communicated, captured and billed.
The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough communication throughout the organization. The PM is considered the primary contact for all project related inquiries both internally and externally.
Responsibilities:
Primary contact for the customers, sales, prepress and production managers.
Provide accurate information regarding customer specifications when creating work orders
Resolve issues that clients have with Quotations/Work Orders/Merchandise
Communicate with clients regarding project specifications
Update Account Executives as to the status of current Work Orders
Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition
Ensure timely project updates to ensure customer changes are communicated, captured and billed.
BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience.
Must understand Grand Format Printing Processes and concepts.
Must be able to manage complex projects within a team environment.
Excellent verbal and written communications skills to effectively interact with all levels of the organization.
Must be able to make independent decisions that work best for the customer and Super Color Digital.
Must have proficient computer skills including Microsoft Office Suite.
Must have the ability to multi-task and work in a fast paced environment.
Skills & Requirements
BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience.
Must understand Grand Format Printing Processes and concepts.
Must be able to manage complex projects within a team environment.
Excellent verbal and written communications skills to effectively interact with all levels of the organization.
Must be able to make independent decisions that work best for the customer and Super Color Digital.
Must have proficient computer skills including Microsoft Office Suite.
Must have the ability to multi-task and work in a fast paced environment.
Customer Service Manager
Customer service supervisor job in Las Vegas, NV
Job Description
within Keller Executive Search and not with one of its clients. As the Customer Service Manager in Las Vegas, NV, United States, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth.
Key Responsibilities:
Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics.
Lead teams with a focus on coaching, psychological safety, and high performance.
Elevate CSAT/NPS through service design, QA, and knowledge management.
Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops.
Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed.
Design compliant processes aligned to local regulations and internal policies.
Partner with Sales, Marketing, and People Operations to execute company priorities.
Represent the function to senior leadership; prepare crisp updates and decision memos.
Requirements
7+ years in progressively senior roles within the relevant discipline; experience leading managers.
Demonstrated success building scalable processes and delivering against OKRs.
Strong analytical and financial acumen; fluency with data tools and business cases.
Excellent stakeholder management and executive communication skills.
Working knowledge of applicable local laws, standards, and industry best practices.
Bachelor's degree required; advanced degree or certifications are advantageous
Benefits
Competitive compensation: $ 125,000-152,000 USD
Opportunities for professional growth and leadership development.
Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
Full medical coverage.
Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.
Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.
Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.
Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.
Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.
Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Customer Service Supervisor
Customer service supervisor job in Las Vegas, NV
Job Description
About The Role
MagnaCare is seeking a hands-on, Las Vegas-based On-Site Customer Service Supervisor to manage the day-to-day operations of our high-volume call center serving members and providers. The Supervisor is responsible for directly overseeing call center representatives, ensuring team performance, customer satisfaction, and adherence to key performance indicators (KPIs). This role actively monitors call traffic, adjusts staffing as needed, and provides coaching and support to team members to maintain a high standard of service delivery.
Key Responsibilities
Supports and mentors the Team Leaders and SMEs as needed. Handles caller escalations and resolves as needed.
Manages all assigned employees and is responsible for performance management. This includes both remote and onsite team members.
Continually monitors the teams call center metrics, quality scores and productivity reports.
Handle escalated customer concerns and complaints.
Assist customers with problems and questions regarding claims.
Assists the Customer Service Manager with performance reports, QA review sessions and re-training initiatives.
Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department KPI's (Key Performance Indicators).
Assists with call handling during high volume occurrences to ensure meeting KPI levels.
Provides support to customer service representatives as needed.
Manages special projects and allocates resources as needed.
Collaborates with Network Management team, Account Managers and Sales teams to gather feedback to enhance service performance.
Conducts impact analysis of any changes to service team operations to ensure internal customers are consulted and informed of pending operational changes prior to implementation.
Participate in activities designed to improve customer satisfaction and business performance.
Assist the training coordinator in the classroom and assist floor training of employees in their department with retraining.
Attend client, participant, vendor, provider, or employer meetings when necessary to meet client needs.
Bilingual preferred.
May be required to lift a maximum of 25 lbs.
Essential Qualifications
Bachelor's degree preferred, but not required.
Prior experience managing teams in a customer call center required.
Prior customer service experience serving unions preferred.
Prior experience in customer service in high volume call centers, preferably in healthcare, insurance, or a related field required.
Experience managing call center volume through use of ACD systems.
Previous experience in quality call monitoring and performance coaching, counseling, and progressive discipline.
Proficiency in healthcare transactions systems, CRMs, quality call tools and monitoring systems.
Ability to create staffing schedules and analyze call center volumes and trends.
Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Strong time management skills.
Knowledge of salesforce is preferred.
Knowledge of managed care procedures & claims payment policies.
Courteous with strong customer service orientation.
Previous multi-channel experience (i.e., voice, email, and chat) a plus.
At MagnaCare LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect, and increasing diversity, inclusion, and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all your unique abilities.
For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve.
Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers' compensation programs, we create benefit plans that address unique needs with precision.
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Supervisor - Customer Service
Customer service supervisor job in Las Vegas, NV
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
Our Customer Service Supervisor will report to the Customer Service Managers and will be responsible for the performance and quality of service provided by a team of specialist who provide betting and account related support to our players via multiple channels including Live chat, email, social media, and voice. Reporting on adherence to goals and objectives, completing coaching, feedback, observations, and regular development meetings setting SMART objectives. You will collaborate with others to analyze, understand, and raise individual and customer wide issues while providing escalation support to your team. You will ensure your team complies with its responsible gambling and regulatory requirements and strives to deliver best-in-class service.
Responsible for the delivery of the KPIs of the immediate team, including quality, productivity, and compliance parameters.
Supervises the team members, identifying and addressing developmental issues, and coaching opportunities.
Prepares weekly & monthly reports summarizing the assigned customer service teams performance.
Delivers regular and timely coaching and feedback to the team members to enhance performance.
Responsible for the enforcement of organizational policies and procedures to ensure compliance.
Ensures proper and timely dissemination of all processes and business updates to the team, based on business needs.
Drive performance with team by conducting team activities/contests.
Real time monitoring to assist in productivity by monitoring long calls, long hold times, completion of callback requests, and aux code.
Identifies opportunities to update or improve customer service procedures and makes recommendations.
Resolves problems by identifying and selecting solutions and applying technical experience and precedents.
Engage with Management/Training to identify areas of opportunity to develop additional training.
Performs other related duties as assigned.
Job requirements
What are we looking for?
You will have experience managing a team of customer service hosts ideally in the online sportsbook or casino environment.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Ability to coach, mentor, lead and motivate others to meet high performance standards and expectations.
Excellent leadership and managerial skills that reflect the philosophy of "lead by example."
Strong verbal and written communication, be a problem solver who looks for opportunities to enhance policy, process, and tools.
Must manage time and priorities effectively by completing tasks in a timely manner.
Demonstrated decision-making, critical thinking, problem-solving abilities.
Strategy development, execution, performance management, and measurements
Must be a Team Player. "Team" has various levels (team, area, site, Business Unit) and we need to be able to support and understand most of them.
You will be able to support the recruitment, training and development of a team and nurture an environment where they can excel through encouragement, development, and empowerment.
Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
You have proven experience of operating in a fast paced, changing, and real time environment.
Intermediate MS Office outlook, Excel, PowerPoint.
Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required.
Availability to work flexible hours.
AA /AS degree or equivalent experience preferred.
2-4 years of leadership experience.
*At Hard Rock digitals' discretion this position may be work from home and adjusted back to “in office” at any time
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Retirement benefits
Employee Discounts
Advancement opportunities
Start-up culture backed by a secure, globally recognized brand.
Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
All done!
Your application has been successfully submitted!
Other jobs
Seasonal Customer Service Supervisor
Customer service supervisor job in Carson City, NV
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs).
+ Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs).
+ Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis.
+ Responsible for setting priorities and coordinating activities that align with set objectives and goals.
+ Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted.
+ Monitors issues and ensures that Service Level Agreements are met.
+ Identifies key issues and areas for improvement to streamline or implement new recommended procedures.
+ Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
+ Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination.
+ Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals.
+ Communicates and collaborates with management effectively to provide and analyze metrics and reports.
**Minimum Qualifications**
+ Bachelor's Degree preferred or equivalent relevant experience.
+ 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience.
**Other Job Specific Skills**
+ Excellent written and verbal communication skills.
+ Strong leadership and customer service skills.
+ Ability to organize and supervise staff for maximum efficiency.
+ Advanced problem solving and interpersonal skills.
+ Strong customer service approach.
+ Ability to build, coach and mentor effective teams.
+ Ability to maintain consistent progress towards set priorities.
+ Dedicated focus on accuracy and attention to detail.
+ Ability to remain calm and courteous towards customers, staff, and management in periods of stress.
+ Ability to develop and maintain good working relationships with all customers and co-workers.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
62,200 - 84,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Supervisor Resort Services - Overnight
Customer service supervisor job in Las Vegas, NV
Reporting to the Assistant Manager of Resort Services, the Supervisor Resort Services is responsible for the daily operation of the Resort Services department which provides support to the property's marketing/casino marketing efforts. Specific responsibilities include the oversight of a robust call center that facilitates hotel/casino reservations and serves as the command center for the processing of player transactions such as comp status upgrades/downgrades, amenity orders, transportation requests, billbacks, etc. All duties are to be performed in accordance with departmental and company policies, practices, and procedures. The Supervisor Resort Services handles, professionally and effectively, customer inquiries and converts sales opportunities that emerge with guests and customers interactions that may contribute to hotel profitability.
Core Job Responsibilities:
Partners with Resort Services Leadership to create and implement department operational policies and procedures to include reservation bookings, scripting, and Player Development support.
Accurately inputs and organizes hotel and casino reservation information, internet, travel agency requests and internal department communications with appropriate follow-up.
Maintains accurate notes of special requests and ensures guest requests are accurately entered into the Lodging Management System.
Partners with Hotel Front Desk Team to accommodate in-house guest requests/accommodation changes to ensure a high level of guest satisfaction.
Assists with Hotel concierge services, guest itineraries and coordination of inter-departmental communications according to established protocols.
Assesses guest requests and inquiries, offers creative suggestions and recommendations tailored to each guest's unique needs.
Consistently presents information in a professional manner in both team members and business interactions.
Maintains accurate logs of special requests and ensures requests are blocked in LMS.
Ensures all reservations transferred to LMS are accurate.
Has direct supervision of Resort Services Specialists and provides leadership direction, motivation, training, and enthusiasm for the Resort Services team to drive excellence in guest satisfaction.
Partners with Resort Services Leadership for hiring, scheduling, training, performance appraisals and coaching for Resort Services Specialists.
Drives the customer experience by ensuring resolution of all guest inquiries and concerns including resolution of escalated and complex inquiries, questions, and challenges from internal and external clients.
Communicate and work closely with Player Development by facilitating itinerary arrangements, providing reservation confirmations, and settling folios per host instruction.
Communicate and work closely with the Sales Department concerning group & leisure bookings and Revenue Management to ensure all systems are effectively managed to maximize occupancy & ADR.
Collaborate with Sales on all potential group business, oversee the management of the group block, cut off dates, rooming lists, group block activity.
Builds relationships with various departments and proactively collaborates.
Monitor call volume, actively seek opportunities to increase revenue as well as use as a coaching tool.
Handle all special reservation requests to include V.I.P. reservations, packages, and discounts.
Demonstrates technical knowledge to open close and place restrictions in various booking engines and with OTA partners as applicable.
Compliance to standards for rate plans, rate categories, market segment set-up, inventory classification.
Performs other job-related duties as requested.
Qualifications:
A minimum of 3 years in a casino marketing support center servicing large properties in a supervisory or managerial role.
A minimum of 2 years in Reservations, Group or Hotel Operations in a supervisory or managerial role.
Proficient in but not limited to CMS, LMS, Patron Management, Microsoft office, Passkey, Amadeus.
Able to work in a fast-paced, busy, and somewhat stressful environment while maintaining a proper mental attitude.
Ability to review and analyze customer gaming activity to extend limited complimentaries in accordance with company guidelines.
Must be a quick learner and adapt to a dynamic, fluid working environment.
Must be extremely detailed oriented and have a high degree of problem-solving abilities.
Must obtain a Nevada Gaming license.
Excellent verbal and written communication skills to include effective skills in English in oral and written forms.
Strong Presentation skills.
Time Management and Organizational skills.
Customer relations and interpersonal skills.
Must be able to work varied shifts, including weekends and holidays.
Must be able to work with others, communicate well, give directions, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
At least 21 years of age.
Technical comprehension of applications pertaining to Sales, distribution, and revenue systems.
Experience developing and implementing effective plans to maximize rooms revenue.
Identifies business requirements and collaborates with partners.
Physical Demands:
Work is performed in a casino / hotel setting.
Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
May be exposed to smoke.
The noise level in the work environment is usually moderate to loud.
Constant contact with executives, department leadership, team members, and guests.
Prolonged sitting or standing and mobility.
Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions, lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally.
Eye/hand coordination.
Use of standard office equipment.
Ability to distinguish letters, numbers, and symbols.
Must be available to work all shifts to include nights, weekends, and holidays.
Equal Opportunity Employer:
Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.
We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!
Auto-ApplySupervisor of Lab-Support Services
Customer service supervisor job in Reno, NV
This position is accountable for ensuring that appropriate collection of specimens and timely specimen handling / delivery are provided in an efficient and cost effective manner in accordance with laboratory and hospital policies and procedures. The incumbent is also responsible for ensuring that all procedures being performed in areas of responsibility will comply with all regulatory, accrediting, and licensure requirements.
Scheduling of hours may be changed, as company deems necessary. Cover "on-call" hours as requested.
Nature and Scope
The Clinical Laboratory is a 24-hour/7-days a week operation, providing laboratory services to an inpatient and outpatient population of all ages.
In this supervisory position the incumbent can make operational decisions in conjunction or consultation with the Clinical Laboratory Leadership regarding hiring, performance evaluations, employee terminations, etc. Technical decisions regarding implementation of work flow policies and procedures will be made in conjunction with the Clinical Laboratory Leadership. It is the expectation that this incumbent is expected to be able to cover and provide support as needed from time to time.
The major challenges of this position are supervising multiple employees, ensuring adequate staffing, general supervisory duties and development of new policies and procedures. Innovative cost reduction strategies are continuing areas for review to provide new opportunities and possibilities.
The incumbent must consider the age of the patient when any patient contact is initiated. Must be able to communicate with a diverse patient population and their families when in contact. Positive customer service behavior is expected at all times.
The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting. Comprehensive knowledge must be maintained for all procedures, which are required to be performed. Competency in work related skills must be demonstrated annually.
This position may provide direct patient care.
Disclaimer
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications
Requirements - Required and/or Preferred
Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English.
Experience:
Three (3) or more years of clinical laboratory experience preferred or progressively related medical experience. (One (1) year of which should be in an acute care setting preferred.) Supervisory or documented leadership ability strongly preferred.
License(s):
Requires current State of Nevada license for Laboratory Assistant or an application must be submitted within six months of hire. Failure to apply for and/or receive a license by the seventh month will result in discharge.
Incumbent may also possess an active Point of Care license, which would take the place of a State of Nevada license for Laboratory Assistant.
Valid State of Nevada or California driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria.
Certification(s):
None.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Working knowledge of Laboratory Information Systems is preferred.
Customer Service Teammate
Customer service supervisor job in Las Vegas, NV
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Creative Services Supervisor
Customer service supervisor job in Reno, NV
Job Description
Creative Services Supervisor
Company: Sarkes Tarzian, Inc.
Are you a creative thinker, self-starter, and team player looking to take your career to the next level? KTVN 2 News Nevada is seeking a Creative Services Supervisor (CSS) to join our team in Reno, Nevada. This is an exciting opportunity to work for a company that values its employees and the community.
ABOUT THE ROLE:
As the Creative Services Supervisor, you will play a key role in leading our Creative Services Department, ensuring high-quality commercial production for local advertisers. You'll oversee creative workflows, manage production schedules, and provide hands-on support in shooting, editing, and concept development. Additionally, you will collaborate closely with Marketing Specialists (MS) and the Director of Sales (DoS) to enhance department efficiency and elevate creative output.
Key Responsibilities:
Develop and execute compelling advertising content based on client needs.
Supervise and manage Creative Services staff, assigning projects effectively to optimize workflow.
Oversee commercial production, from concept to final delivery, ensuring high-quality execution.
Meet with Marketing Specialists and clients to ensure alignment on creative direction and messaging.
Operate, maintain and troubleshoot creative services equipment as needed.
Work closely with the Director of Sales and participate in sales meetings.
Advise personnel on archival storage of all elements relating to commercial production.
Manage local and online libraries of production music, stock video, still imagery, sound effects and visual effects.
Advise on and coordinate purchase of new equipment/supplies as needed.
Oversee operation and maintenance of production vehicle and CSS offices.
Assist in news production, special station projects, and promotional efforts as needed.
What We're Looking For:
Education: High School Diploma or equivalent required; college education preferred.
Experience: Minimum two years of experience in television production or equivalent education/training.
Skills:
Strong writing and storytelling abilities for commercial production.
Hands-on experience with studio and on-location video, audio and lighting equipment.
Must be well-versed in latest versions of Adobe Cloud software, specifically working knowledge of Premier Pro and Photoshop.
Ability to work under tight deadlines while maintaining creativity.
Excellent teamwork and communication skills.
Ability to problem-solve on location and adjust to technical challenges.
Additional Requirements:
Valid driver's license with a clean driving record.
Professional demeanor, appearance, and ability to collaborate with clients and colleagues.
Flexibility to work occasional evenings or weekends based on production needs.
Perks & Benefits:
Health, Life, and Vision Insurance
401K Contribution
Paid Time Off (Vacation & PTO)
Holiday Pay
And More!
If you're passionate about creative storytelling and thrive in a fast-paced environment, we want to hear from you! Apply today by sending your resume to **************************.
Sarkes Tarzian, Inc. is an equal-opportunity employer.
Easy ApplyService Supervisor- Las Vegas - Liberty Apartments
Customer service supervisor job in Las Vegas, NV
Job Description
Service Manager
Supervisor: Community Manager
Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).
Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather.
Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens.
At New Earth Residential we believe in the power of community.
Have you ever dreamed of running a Command Post and leading a team to the rescue? As our Service Supervisor, you'll oversee a network of beautiful apartment communities and manage a team of talented technicians. Your mission? Ensuring lush, perfectly maintained lawns and gardens, as well as well-functioning facilities, all while keeping residents' high-tech appliances in top shape. It's a big responsibility-are you ready to take it on?
Highlighted Employee Benefits:
Offering mentor program for all team members
Compensation package including monthly and quarterly bonuses
Health, vision, dental and life insurance
401k benefits
30% rent discount
Biannual team celebrations
PTO accurals starting at 15 days a year
Virtual and on-site trainings monthly
General Summary of Associate Responsibility:
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.
Preferred Knowledge / Experience / Ability:
Capable of following precise oral and written instructions.
Strong leader dedicated to delivering exceptional customer service.
Self-motivated, able to set priorities, manage time effectively, and achieve assigned goals independently.
Problem solver skilled in handling unexpected issues and adapting to priority changes in a fast-paced environment.
Collaborative team player with strong communication, organizational skills, and the ability to engage with on-site staff, residents, supervisors, corporate associates, and vendors effectively.
Fluent in English; bilingual candidates are encouraged to apply.
Skilled in tracking and managing inventory of materials and parts.
Physically able to lift up to 50 lbs., including work with chemicals.
Proficient in intermediate math, necessary for financial records, budgeting, and fiscal reporting.
Available for emergency calls during nights and weekends as needed.
Demonstrated proficiency in Outlook, Excel, Word, and internet tools.
Attentive to community needs with a strong commitment to maintaining common areas and amenities.
Requires a high school diploma or equivalent, along with a solid foundation in business practices.
HVAC/R certification is encouraged.
Responsibilities:
Residential Standards:
Provides support by performing general maintenance duties, including:
Available for "on-call" duties as needed.
Accountable for the independent and timely completion of service requests in occupied apartments, adhering to established company and property standards.
Oversees all aspects of property maintenance, focusing on resident satisfaction and contributing to occupancy goals.
Engages in preventive maintenance programs and manages the ongoing maintenance and repair of all mechanical systems to preserve the property's value.
Ensures that grounds and common areas are kept clean and well-maintained at all times.
Performs additional related duties and responsibilities as assigned.
Adheres to all safety precautions while executing tasks.
Provides courteous and friendly service to residents, ensuring a 5-star experience.
Community Inspections and Quality Assurance Review:
Conducts new construction walkthroughs as required.
Collaborates with landscapers monthly to ensure outstanding curb appeal.
Performs quarterly inspections of trash chutes, if applicable.
Participates in annual walkthroughs with construction and management teams.
Prepares thoroughly for HUD inspections.
Financial Performance:
Assists in the bidding process for new contracts.
Ensures the successful completion of annual capital expense projects.
Cultivates and maintains strong relationships with vendors and contractors.
Implements effective strategies to reduce maintenance-related costs.
I acknowledge that I can perform the essential functions listed above for the Service Supervisor position without any accommodation.
Please complete the below link to be considered for the position:
*******************************************************************************************
Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities.
Who are we?
Urban Village is a unique platform that allows the residents to connect, engage, and socialize.
What makes us different?
Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking.
Here's what you'll be up to:
Building Community:
Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.
Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.
Enhancing Environments:
Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.
Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.
Channeling Resources:
Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.
Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.
Building Leaders:
Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.
Guide interested residents through the sign-up process, nurturing the next generation of community leaders.
Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey!
Learn more about our program
here
.
Account Services Specialist
Customer service supervisor job in Las Vegas, NV
Title: Account Services Specialist Team: Customer Success Stop scrolling-your dream job might just be here! At PracticeTek, we don't do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That's the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let's go!
We're on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we've brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you'll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you're building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.
We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren't just words; they're how we live, work, and make an impact together.At PracticeTek, you'll get to:
Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
See your impact firsthand by helping practices deliver care that's simpler, smarter, and better for everyone.
Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.
Why You'll Love It HereAs part of the TekTribe, you'll enjoy:
Comprehensive health, dental, and vision coverage options
Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
Flexible paid time off, sick time, and 10 company-paid holidays
401(k) plan with company match to help you build your future
Culture Committee driving initiatives that spark connection, fun, and belonging
The Career Opportunity
The Account Services Specialist is a critical member of the customer success team, supporting clients with billing-related inquiries, subscription changes, account ownership updates, and general account support. This role sits at the intersection of finance and customer support and is ideal for someone who is detail-oriented, proactive, and passionate about helping customers resolve issues quickly and professionally.
As an Account Services Specialist, you'll handle a variety of incoming requests and collaborate with internal teams to ensure that customer accounts are accurate, compliant, and set up for long-term success.What You'll DoHere's how you'll help us bring our mission to life and show up as a Trusted Partner:
Respond to customer inquiries related to:
Invoices, account balances, and billing questions
Subscription changes, cancellations, and contract obligations
Account ownership transfers and contact information updates
Provide accurate and empathetic communication via phone and email
Explain financial terms, billing cycles, and product/service changes in a clear and professional manner
Work within Salesforce and related systems to log interactions, resolve cases, and ensure timely follow-up
Collaborate with Finance, Customer Success, and Product teams to investigate and resolve account-related issues
Identify common trends or recurring issues and escalate as needed
Maintain up-to-date knowledge of product offerings, billing structures, and internal processes
Contribute to a positive team environment and uphold high standards of customer service
What You Bring Your unique talents are what make you shine. For this role, success looks like:
1-3 years of experience in customer support, billing, or account services (SaaS or tech experience a plus)
Familiarity with invoices, subscription billing, and account management processes
Strong communication skills-both written and verbal
Ability to explain complex information in a customer-friendly way
Strong organizational skills and attention to detail
Experience with Salesforce or similar CRM platforms preferred
Self-motivated and able to manage a high-volume case queue with minimal supervision
Comfortable working in a fast-paced, collaborative environment
Experience with Zuora or other subscription billing platforms
Previous experience in healthcare, SaaS, or account management
Ready to Join? If you're excited to bring your ideas, energy, and expertise to a team that's shaping the future of healthcare, we can't wait to hear from you. Apply today and let's make healthcare simpler, smarter, and Better. Together.The Fine Print (That Really Matters) At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate's skills and experience. For this position, we reasonably expect to pay between $21-$25/Hr. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable.
PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.
This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees
Auto-ApplyACCOUNTANT - SHARED SERVICES
Customer service supervisor job in Las Vegas, NV
The primary responsibility of the responsibility of the Accountant - Shared Services is to perform varied accounting functions including, but not limited to, recording of journal entries, account reconciliation's, financial analysis and daily monitoring and reporting of banking transactions.
All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
Essential Duties & Responsibilities:
* Prepare monthly bank reconciliations.
* Works on monthly close activities with the General Ledger team and prepares journal entries and month end accruals where necessary.
* Perform varied accounting functions including, but not limited to account reconciliation's, daily monitoring and reporting of banking transactions, preparing various regulatory tax returns and license filings, recording and posting entries in the financial system, fixed assets data entry into financial system, assistance with preparation of monthly financial statements in accordance with US Generally Accepted Accounting Principles.
* Assist in establishing company policies.
* Assist operating department with analysis of financial results.
* Perform ad-hoc accounting projects as requested by management.
* Adhere to the company's policies, and legal requirements.
* Consistent and regular attendance is an essential function of this job.
* Perform other related duties as assigned.
Additional Duties & Responsibilities:
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Minimum Qualifications:
* 21 years of age.
* Proof of authorization/eligibility to work in the United States.
* Bachelor's Degree in Accounting or related discipline.
* 1 year of finance/accounting experience within industry or public accounting firm preferred.
* Familiar with general ledger operations.
* Proficient in Microsoft Excel, Word, and PowerPoint.
* Basic working knowledge of mainframe financial systems.
* Prioritize and manage multiple work assignments while meeting deadlines.
* Ability to communicate clearly and effectively in English, both in spoken and written form.
* Must be able to obtain and maintain any other certification or license, as required by law or policy.
* Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
* Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:
Must be able to:
* Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
* Physically access all areas of the property and drive areas with or without a reasonable accommodation.
* Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
* Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
* Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
* Work in a fast-paced and busy environment.
* Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.