Customer service supervisor jobs in Nevada

The Point of Care (POC) Coordinator is responsible for overseeing the implementation, maintenance, and quality assurance of point-of-care testing across multiple clinical sites. This role ensures compliance with regulatory standards (CLIA, CAP, and State of Nevada) and internal policies, and supports training, competency, and troubleshooting for POC devices. Travel to affiliated facilities is required to support onsite audits, training, and quality reviews. Requirements ESSENTIAL FUNCTIONS Essential Functions Statement(s): · Coordinate and monitor all aspects of point-of-care testing programs across multiple locations. · Conduct routine audits and quality assessments to ensure compliance with IQCP and regulatory standards. · Provide training and competency assessments for clinical staff performing POC testing. · Maintain documentation of QC, proficiency testing, and maintenance logs. · Serve as liaison between laboratory and organ department regarding POC testing. · Travel to partner hospitals to perform onsite evaluations and support. · Assist with validation and implementation of new POC devices and test systems. · Review and update SOPs and IQCP documentation annually or as needed. · Investigate and document testing errors, complaints, and corrective actions. · Collaborate with IT and vendors to ensure proper connectivity and data integrity of POC devices. · Support laboratory operations by engaging in cross-functional training within the Histocompatibility section. · Performs other related duties as required/requested. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. POSITION QUALIFICATIONS Competency Statement(s) - Position Specific · Accuracy - Ability to perform work accurately and thoroughly. · Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. · Conflict Resolution - Ability to deal with others in an antagonistic situation. · Customer Oriented - Ability to take care of the customers' needs while following company procedures. · Detail Oriented - Ability to pay attention to the minute details of a project or task. · Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. · Organized - Possessing the trait of being organized or following a systematic method of performing a task. · Responsible - Ability to be held accountable or answerable for one's conduct. · Self Confident - The trait of being comfortable in making decisions for oneself. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Competency Statement(s) - Company Specific Understand and commit to the following: Organizational Core Purpose: To save and heal lives. Core Values: Relentless, Joyful, Selfless. Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time. · Team Builder - Ability to convince a group of people to work toward a goal. · Communication, Oral - Ability to communicate effectively with others using the spoken word. · Communication, Written - Ability to communicate in writing clearly and concisely. · Accountability - Ability to accept responsibility and account for his/her actions. · Judgment - The ability to formulate a sound decision using the available information. · Adaptability - Ability to adapt to change in the workplace. · Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. · Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation. SKILLS & ABILITIES Education: Bachelor's Degree (four-year college or university) in Medical Laboratory Science required. Experience: Minimum three (3) years of Point of Care experience under a qualified Director is required. Computer Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint. Knowledge of medical terminology preferred. Experience with database applications preferred. Certificates & Licenses: Medical Technologist/Clinical Laboratory Scientist is preferred (e.g. Board certified by the American Society for Clinical Pathology (ASCP)). A Nevada State general supervisor license to perform laboratory testing is required. Other Requirements: The technologist is required to have a personal cell phone for on-call responsibilities and required to travel by personal auto to meet all of the duties and responsibilities of the position.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $15.70 - $23.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Corporate Customer Service Representative - E-Commerce & Data Analytics We are seeking an entry-level to associate-level Corporate Customer Service Representative with e-commerce operations and data analytics experience to support our business clients through order workflow management, customer support, and digital store coordination. This position requires someone who can work comfortably in a professional office environment, manage detailed information across multiple systems, and analyze data trends using tools like Power BI and advanced Excel. This is not a retail or call center role. It is an office-based position supporting corporate accounts in a fast-paced environment. Key Responsibilities Client Support & Account Management Provide timely and professional support to corporate clients, addressing order questions, timelines, and basic escalations. Manage the order lifecycle-from online order placement through production, shipping, and delivery. Maintain accurate client notes, updates, and communication logs. E-Commerce Platform & System Management Monitor order flow and troubleshoot issues in Shopify, Marketfuel, ShipStation, and other e-commerce systems. Manage customer support tickets in Zendesk; update categories and maintain ticket accuracy. Create and update online order forms in JotForm; add or update store items as needed. Process and track orders, invoices, and account details in ERP/accounting systems. Reconcile data and support reporting using FileMaker and other internal tools. Data Analytics & Reporting Pull and analyze data from various systems to support client and internal reporting needs. Build or update basic dashboards and visual reports using Power BI and advanced Excel. Identify trends and opportunities for improvement related to order flow, production timelines, store performance, and client activity. Maintain data accuracy and integrity across all platforms. Cross-Functional Coordination Collaborate with purchasing, warehouse, production, and finance teams to support smooth operations. Assist with resolving order delays, product questions, and fulfillment issues. Qualifications 1-3 years of experience in corporate customer service, e-commerce operations, account support, purchasing, or related fields. Proficiency with data analytics tools, including Power BI (required or strongly preferred) and Advanced Excel (pivot tables, VLOOKUP/XLOOKUP, formulas). Experience using: ERP systems, ShipStation, Zendesk, Marketfuel, JotForm. Strong written and verbal communication skills. Highly organized, detail-oriented, and able to manage multiple priorities. Analytical mindset with the ability to interpret data and support decision-making. Ability to learn new systems quickly and work in a fast-paced environment.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - McCarran, Reno 3300 Waltham Way Suite 106 Division: Solutions Job Posting Title: Customer Service Supervisor Time Type: Full Time Position Description Summary: Responsible for coordinating activities of various types of service agents providing customer support services. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team * Answer questions about services * Key information into computer to compile work volume statistics for performance purposes and to keep records of customer service requests and complaints * Handle customer complaints, adhere to client protocol and SOP's. Audit, research, report, and resolve customer service issues * Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry trends, other anticipated events, and PBX data * Monitor productivity of agents and generates reports. * Monitor ACD data to monitor the length of time customers remain on hold. Assist with corrective action to reduce hold time and increase customer satisfaction * Monitor calls to observe employee demeanor, technical accuracy, and conformity to company policies and standards. Check departments work accuracy for errors. Provide performance feedback and coaching to employees and supervisors * Determine work procedures, prepares work schedules, and expedites workflow * Study and standardize procedures to improve department efficiency * Ensure a safe working environment through consistent practice of safety programs and procedures * Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectives The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of moderate scope where analysis of situation or data requires review of identifiable factors. Exercise judgment within defined procedures and policies to determine appropriate action. Act as advisor to unit or sub-units, become actively involved as required to meet schedules or resolve problems. Accountability - Provide immediate supervision or assigns tasks to a unit or group of employees. May provide general or direct supervision to exempt employees and/or skilled nonexempt employees. A portion of time may be spent performing individual tasks. Impact of Decisions - Erroneous decisions or failure to achieve results will cause delays in schedules. Working Relationships - Frequently interact with subordinates, outside customers, and/or functional peer groups at various management levels. Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects/schedules, etc. Scope - Receive assignments in form of objectives with goals and process to meet goals outlined. Provide guidance to employees according to established policies and management guidance. Work is reviewed by management to measure achievement of objectives. Administer company policies that directly affect subordinate employees. Recommend changes to unit or sub-unit policies. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a supervisory position. Exceptional interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience. For this position, the expected base pay is: $65,000 - $75,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. This position is eligible for a performance-based bonus program. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough communication throughout the organization. The PM is considered the primary contact for all project related inquiries both internally and externally. Responsibilities: Primary contact for the customers, sales, prepress and production managers. Provide accurate information regarding customer specifications when creating work orders Resolve issues that clients have with Quotations/Work Orders/Merchandise Communicate with clients regarding project specifications Update Account Executives as to the status of current Work Orders Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition Ensure timely project updates to ensure customer changes are communicated, captured and billed. The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to create the best project for the client. The PM is the foundation that will ensure that the customer receives precisely what they wanted. This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough communication throughout the organization. The PM is considered the primary contact for all project related inquiries both internally and externally. Responsibilities: Primary contact for the customers, sales, prepress and production managers. Provide accurate information regarding customer specifications when creating work orders Resolve issues that clients have with Quotations/Work Orders/Merchandise Communicate with clients regarding project specifications Update Account Executives as to the status of current Work Orders Monitor Work Orders as they go through the Production process to make sure the merchandise will arrive at the correct time and in perfect condition Ensure timely project updates to ensure customer changes are communicated, captured and billed. BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience. Must understand Grand Format Printing Processes and concepts. Must be able to manage complex projects within a team environment. Excellent verbal and written communications skills to effectively interact with all levels of the organization. Must be able to make independent decisions that work best for the customer and Super Color Digital. Must have proficient computer skills including Microsoft Office Suite. Must have the ability to multi-task and work in a fast paced environment. Skills & Requirements BA or College degree or equivalent experience - with a minimum of 3 years of print/production experience. Must understand Grand Format Printing Processes and concepts. Must be able to manage complex projects within a team environment. Excellent verbal and written communications skills to effectively interact with all levels of the organization. Must be able to make independent decisions that work best for the customer and Super Color Digital. Must have proficient computer skills including Microsoft Office Suite. Must have the ability to multi-task and work in a fast paced environment.

Job Description within Keller Executive Search and not with one of its clients. As the Customer Service Manager in Las Vegas, NV, United States, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous Benefits Competitive compensation: $ 125,000-152,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

RENO, NV / $18-20/hr CUSTOMER SUPPORT - CUSTOMER SUPPORT / FULL TIME APPLY FOR THIS JOB At Uplift, we're passionate about making travel more accessible, affordable and rewarding for everyone. Through our flexible Buy Now, Pay Later solution, we're changing the way people book, buy, and experience travel. It isn't easy to build an enterprise solution that meets the tough demands of some of the world's leading brands, but we love a good challenge. We've been in high growth mode since our Series C round of funding but we still hold on to the values that have inspired our mission since the beginning; innovation, diversity, agility, and a love for travel. If our mission inspires you, let's talk! Uplift partners with top travel brands such as the vacations sites of United, American, Southwest, cruise lines such as Carnival and Norwegian, theme parks such as Universal, and many more. Learn more at *************** We are looking for a Customer Experience Professional that will be the liaison between Uplift, its travel providers, current and potential customers. The successful candidate will be able to accept ownership for effectively deciphering customer issues, complaints and inquiries. Striving to keep excellent customer satisfaction at the core of every decision and behavior. Schedule: Dayshift / Shift: varies (may include weekends) Responsibilities Preserve customer loyalty Assist customers throughout their journey with Uplift, while providing a memorable experience Communication savant; in both written and verbal methods using various channels Effortlessly navigate operating systems Work independently and in a team environment Multilingual in Spanish and/or French is a plus Benefits 10 company paid holidays and 3 weeks PTO Medical and dental insurance, vision reimbursement program Life insurance 401K plan Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes. Qualifications Requirements 2-years in a customer-support position Experience in one of the following (preferred): finance/lending or ecommerce Willingness to continue learning and adapting in a field where finance, technology, and e-commerce continues to flourish Embraces change as an essential and profound key to success A natural flair for developing relationships both internally and externally Proactive and influential; someone who instinctively knows what needs to be done and delivers Motivation to elevate oneself by taking initiative, and displays resilience Ability to see problems with a holistic approach, identifying the core of the problem Love of Startup Culture Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About The Role MagnaCare is seeking a hands-on, Las Vegas-based On-Site Customer Service Supervisor to manage the day-to-day operations of our high-volume call center serving members and providers. The Supervisor is responsible for directly overseeing call center representatives, ensuring team performance, customer satisfaction, and adherence to key performance indicators (KPIs). This role actively monitors call traffic, adjusts staffing as needed, and provides coaching and support to team members to maintain a high standard of service delivery. Key Responsibilities Supports and mentors the Team Leaders and SMEs as needed. Handles caller escalations and resolves as needed. Manages all assigned employees and is responsible for performance management. This includes both remote and onsite team members. Continually monitors the teams call center metrics, quality scores and productivity reports. Handle escalated customer concerns and complaints. Assist customers with problems and questions regarding claims. Assists the Customer Service Manager with performance reports, QA review sessions and re-training initiatives. Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department KPI's (Key Performance Indicators). Assists with call handling during high volume occurrences to ensure meeting KPI levels. Provides support to customer service representatives as needed. Manages special projects and allocates resources as needed. Collaborates with Network Management team, Account Managers and Sales teams to gather feedback to enhance service performance. Conducts impact analysis of any changes to service team operations to ensure internal customers are consulted and informed of pending operational changes prior to implementation. Participate in activities designed to improve customer satisfaction and business performance. Assist the training coordinator in the classroom and assist floor training of employees in their department with retraining. Attend client, participant, vendor, provider, or employer meetings when necessary to meet client needs. Bilingual preferred. May be required to lift a maximum of 25 lbs. Essential Qualifications Bachelor's degree preferred, but not required. Prior experience managing teams in a customer call center required. Prior customer service experience serving unions preferred. Prior experience in customer service in high volume call centers, preferably in healthcare, insurance, or a related field required. Experience managing call center volume through use of ACD systems. Previous experience in quality call monitoring and performance coaching, counseling, and progressive discipline. Proficiency in healthcare transactions systems, CRMs, quality call tools and monitoring systems. Ability to create staffing schedules and analyze call center volumes and trends. Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook). Strong time management skills. Knowledge of salesforce is preferred. Knowledge of managed care procedures & claims payment policies. Courteous with strong customer service orientation. Previous multi-channel experience (i.e., voice, email, and chat) a plus. At MagnaCare LLC, our people are committed to the improvement of how healthcare is accessed and delivered. When you join our team, you'll become part of a diverse and welcoming culture focused on encouragement, respect, and increasing diversity, inclusion, and a sense of belonging at every level. Here, you'll be encouraged to bring your authentic self to work with all your unique abilities. For more than 30 years, MagnaCare LLC has been a trusted partner in delivering flexible, customized solutions for self-insured organizations. As a national third-party administrator (TPA), we combine proprietary technology, network expertise, and a deep understanding of labor to help our clients achieve their goals while supporting the people they serve. Our focus on labor means we work closely with funds, Taft-Hartley Trusts, and other self-insured groups to deliver tailored solutions that go beyond the basics. From health plan administration and eligibility management to contribution accounting, we provide the tools and support organizations need to succeed. With specialized offerings such as flexible network administration, direct contracting, in-house medical and care management, and workers' compensation programs, we create benefit plans that address unique needs with precision. Powered by JazzHR H6qT24RHHn

This is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you. At Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products. That's why we're searching for a Customer Service Supervisor who's ready to inspire, lead, and redefine what "world-class support" looks like. Position Summary We're looking for a dynamic leader who can coach a remote team, streamline operations, and deliver unforgettable customer experiences. If you thrive in fast-paced environments, know how to build high-performing teams, and are passionate about health and wellness, this role is for you. Key Responsibilities Lead with Impact: Supervise and mentor a remote team of reps-providing feedback, training, and motivation to elevate performance. Drive Operational Excellence: Ensure SLAs, quality benchmarks, and productivity goals are consistently hit. Champion the Customer: Resolve escalations with ownership and empathy, while spotting opportunities to improve processes. Collaborate Across Teams: Partner with Marketing, Fulfillment, Product, and leadership to bring customer insights to the table. Own Performance: Track KPIs, conduct virtual 1:1s, and share data-driven insights with the Director of Customer Service. Train & Develop: Build virtual training programs that sharpen product knowledge, service skills, and consistency. Leverage Tools: Maximize efficiency with platforms like Gorgias, Slack, Shopify, Recharge, and WMS systems. Stay Policy-Aligned: Ensure policies on returns, exchanges, and promotions are followed-and help refine them. Manage Chargebacks: Lead chargeback and dispute resolution, reduce rates by identifying trends, and work with finance and fulfillment teams for timely responses. Qualifications 2+ years in a customer service leadership role (e-commerce/supplements a plus). Experience leading remote teams. Proven coaching and team development skills. Strong communicator with conflict resolution expertise. Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms. Detail-oriented, organized, and data-driven. Passion for health, wellness, and delivering "wow" experiences. Knowledge of chargeback and dispute management best practices. Why You'll Love Working Here A mission-driven company changing lives through health and performance. A collaborative, growth-focused culture where wins are celebrated. Competitive pay, benefits, and career growth opportunities. Freedom to bring bold ideas that directly impact customer success. Quarterly team events that unite our remote and in-office teams. Free supplements in-office + 50% discount on all products. Wellness perks like occasional in-office massage sessions.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the position? Our Customer Service Supervisor will report to the Customer Service Managers and will be responsible for the performance and quality of service provided by a team of specialist who provide betting and account related support to our players via multiple channels including Live chat, email, social media, and voice. Reporting on adherence to goals and objectives, completing coaching, feedback, observations, and regular development meetings setting SMART objectives. You will collaborate with others to analyze, understand, and raise individual and customer wide issues while providing escalation support to your team. You will ensure your team complies with its responsible gambling and regulatory requirements and strives to deliver best-in-class service. Responsible for the delivery of the KPIs of the immediate team, including quality, productivity, and compliance parameters. Supervises the team members, identifying and addressing developmental issues, and coaching opportunities. Prepares weekly & monthly reports summarizing the assigned customer service teams performance. Delivers regular and timely coaching and feedback to the team members to enhance performance. Responsible for the enforcement of organizational policies and procedures to ensure compliance. Ensures proper and timely dissemination of all processes and business updates to the team, based on business needs. Drive performance with team by conducting team activities/contests. Real time monitoring to assist in productivity by monitoring long calls, long hold times, completion of callback requests, and aux code. Identifies opportunities to update or improve customer service procedures and makes recommendations. Resolves problems by identifying and selecting solutions and applying technical experience and precedents. Engage with Management/Training to identify areas of opportunity to develop additional training. Performs other related duties as assigned. Job requirements What are we looking for? You will have experience managing a team of customer service hosts ideally in the online sportsbook or casino environment. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Ability to coach, mentor, lead and motivate others to meet high performance standards and expectations. Excellent leadership and managerial skills that reflect the philosophy of "lead by example." Strong verbal and written communication, be a problem solver who looks for opportunities to enhance policy, process, and tools. Must manage time and priorities effectively by completing tasks in a timely manner. Demonstrated decision-making, critical thinking, problem-solving abilities. Strategy development, execution, performance management, and measurements Must be a Team Player. "Team" has various levels (team, area, site, Business Unit) and we need to be able to support and understand most of them. You will be able to support the recruitment, training and development of a team and nurture an environment where they can excel through encouragement, development, and empowerment. Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor. You have proven experience of operating in a fast paced, changing, and real time environment. Intermediate MS Office outlook, Excel, PowerPoint. Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required. Availability to work flexible hours. AA /AS degree or equivalent experience preferred. 2-4 years of leadership experience. *At Hard Rock digitals' discretion this position may be work from home and adjusted back to “in office” at any time What's in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Retirement benefits Employee Discounts Advancement opportunities Start-up culture backed by a secure, globally recognized brand. Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). All done! Your application has been successfully submitted! Other jobs

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Reporting to the Assistant Manager of Resort Services, the Supervisor Resort Services is responsible for the daily operation of the Resort Services department which provides support to the property's marketing/casino marketing efforts. Specific responsibilities include the oversight of a robust call center that facilitates hotel/casino reservations and serves as the command center for the processing of player transactions such as comp status upgrades/downgrades, amenity orders, transportation requests, billbacks, etc. All duties are to be performed in accordance with departmental and company policies, practices, and procedures. The Supervisor Resort Services handles, professionally and effectively, customer inquiries and converts sales opportunities that emerge with guests and customers interactions that may contribute to hotel profitability. Core Job Responsibilities: Partners with Resort Services Leadership to create and implement department operational policies and procedures to include reservation bookings, scripting, and Player Development support. Accurately inputs and organizes hotel and casino reservation information, internet, travel agency requests and internal department communications with appropriate follow-up. Maintains accurate notes of special requests and ensures guest requests are accurately entered into the Lodging Management System. Partners with Hotel Front Desk Team to accommodate in-house guest requests/accommodation changes to ensure a high level of guest satisfaction. Assists with Hotel concierge services, guest itineraries and coordination of inter-departmental communications according to established protocols. Assesses guest requests and inquiries, offers creative suggestions and recommendations tailored to each guest's unique needs. Consistently presents information in a professional manner in both team members and business interactions. Maintains accurate logs of special requests and ensures requests are blocked in LMS. Ensures all reservations transferred to LMS are accurate. Has direct supervision of Resort Services Specialists and provides leadership direction, motivation, training, and enthusiasm for the Resort Services team to drive excellence in guest satisfaction. Partners with Resort Services Leadership for hiring, scheduling, training, performance appraisals and coaching for Resort Services Specialists. Drives the customer experience by ensuring resolution of all guest inquiries and concerns including resolution of escalated and complex inquiries, questions, and challenges from internal and external clients. Communicate and work closely with Player Development by facilitating itinerary arrangements, providing reservation confirmations, and settling folios per host instruction. Communicate and work closely with the Sales Department concerning group & leisure bookings and Revenue Management to ensure all systems are effectively managed to maximize occupancy & ADR. Collaborate with Sales on all potential group business, oversee the management of the group block, cut off dates, rooming lists, group block activity. Builds relationships with various departments and proactively collaborates. Monitor call volume, actively seek opportunities to increase revenue as well as use as a coaching tool. Handle all special reservation requests to include V.I.P. reservations, packages, and discounts. Demonstrates technical knowledge to open close and place restrictions in various booking engines and with OTA partners as applicable. Compliance to standards for rate plans, rate categories, market segment set-up, inventory classification. Performs other job-related duties as requested. Qualifications: A minimum of 3 years in a casino marketing support center servicing large properties in a supervisory or managerial role. A minimum of 2 years in Reservations, Group or Hotel Operations in a supervisory or managerial role. Proficient in but not limited to CMS, LMS, Patron Management, Microsoft office, Passkey, Amadeus. Able to work in a fast-paced, busy, and somewhat stressful environment while maintaining a proper mental attitude. Ability to review and analyze customer gaming activity to extend limited complimentaries in accordance with company guidelines. Must be a quick learner and adapt to a dynamic, fluid working environment. Must be extremely detailed oriented and have a high degree of problem-solving abilities. Must obtain a Nevada Gaming license. Excellent verbal and written communication skills to include effective skills in English in oral and written forms. Strong Presentation skills. Time Management and Organizational skills. Customer relations and interpersonal skills. Must be able to work varied shifts, including weekends and holidays. Must be able to work with others, communicate well, give directions, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. At least 21 years of age. Technical comprehension of applications pertaining to Sales, distribution, and revenue systems. Experience developing and implementing effective plans to maximize rooms revenue. Identifies business requirements and collaborates with partners. Physical Demands: Work is performed in a casino / hotel setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department leadership, team members, and guests. Prolonged sitting or standing and mobility. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions, lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Eye/hand coordination. Use of standard office equipment. Ability to distinguish letters, numbers, and symbols. Must be available to work all shifts to include nights, weekends, and holidays. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience$. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job Description Creative Services Supervisor Company: Sarkes Tarzian, Inc. Are you a creative thinker, self-starter, and team player looking to take your career to the next level? KTVN 2 News Nevada is seeking a Creative Services Supervisor (CSS) to join our team in Reno, Nevada. This is an exciting opportunity to work for a company that values its employees and the community. ABOUT THE ROLE: As the Creative Services Supervisor, you will play a key role in leading our Creative Services Department, ensuring high-quality commercial production for local advertisers. You'll oversee creative workflows, manage production schedules, and provide hands-on support in shooting, editing, and concept development. Additionally, you will collaborate closely with Marketing Specialists (MS) and the Director of Sales (DoS) to enhance department efficiency and elevate creative output. Key Responsibilities: Develop and execute compelling advertising content based on client needs. Supervise and manage Creative Services staff, assigning projects effectively to optimize workflow. Oversee commercial production, from concept to final delivery, ensuring high-quality execution. Meet with Marketing Specialists and clients to ensure alignment on creative direction and messaging. Operate, maintain and troubleshoot creative services equipment as needed. Work closely with the Director of Sales and participate in sales meetings. Advise personnel on archival storage of all elements relating to commercial production. Manage local and online libraries of production music, stock video, still imagery, sound effects and visual effects. Advise on and coordinate purchase of new equipment/supplies as needed. Oversee operation and maintenance of production vehicle and CSS offices. Assist in news production, special station projects, and promotional efforts as needed. What We're Looking For: Education: High School Diploma or equivalent required; college education preferred. Experience: Minimum two years of experience in television production or equivalent education/training. Skills: Strong writing and storytelling abilities for commercial production. Hands-on experience with studio and on-location video, audio and lighting equipment. Must be well-versed in latest versions of Adobe Cloud software, specifically working knowledge of Premier Pro and Photoshop. Ability to work under tight deadlines while maintaining creativity. Excellent teamwork and communication skills. Ability to problem-solve on location and adjust to technical challenges. Additional Requirements: Valid driver's license with a clean driving record. Professional demeanor, appearance, and ability to collaborate with clients and colleagues. Flexibility to work occasional evenings or weekends based on production needs. Perks & Benefits: Health, Life, and Vision Insurance 401K Contribution Paid Time Off (Vacation & PTO) Holiday Pay And More! If you're passionate about creative storytelling and thrive in a fast-paced environment, we want to hear from you! Apply today by sending your resume to **************************. Sarkes Tarzian, Inc. is an equal-opportunity employer.

Job Description Service Manager Supervisor: Community Manager Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours). Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather. Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens. At New Earth Residential we believe in the power of community. Have you ever dreamed of running a Command Post and leading a team to the rescue? As our Service Supervisor, you'll oversee a network of beautiful apartment communities and manage a team of talented technicians. Your mission? Ensuring lush, perfectly maintained lawns and gardens, as well as well-functioning facilities, all while keeping residents' high-tech appliances in top shape. It's a big responsibility-are you ready to take it on? Highlighted Employee Benefits: Offering mentor program for all team members Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Preferred Knowledge / Experience / Ability: Capable of following precise oral and written instructions. Strong leader dedicated to delivering exceptional customer service. Self-motivated, able to set priorities, manage time effectively, and achieve assigned goals independently. Problem solver skilled in handling unexpected issues and adapting to priority changes in a fast-paced environment. Collaborative team player with strong communication, organizational skills, and the ability to engage with on-site staff, residents, supervisors, corporate associates, and vendors effectively. Fluent in English; bilingual candidates are encouraged to apply. Skilled in tracking and managing inventory of materials and parts. Physically able to lift up to 50 lbs., including work with chemicals. Proficient in intermediate math, necessary for financial records, budgeting, and fiscal reporting. Available for emergency calls during nights and weekends as needed. Demonstrated proficiency in Outlook, Excel, Word, and internet tools. Attentive to community needs with a strong commitment to maintaining common areas and amenities. Requires a high school diploma or equivalent, along with a solid foundation in business practices. HVAC/R certification is encouraged. Responsibilities: Residential Standards: Provides support by performing general maintenance duties, including: Available for "on-call" duties as needed. Accountable for the independent and timely completion of service requests in occupied apartments, adhering to established company and property standards. Oversees all aspects of property maintenance, focusing on resident satisfaction and contributing to occupancy goals. Engages in preventive maintenance programs and manages the ongoing maintenance and repair of all mechanical systems to preserve the property's value. Ensures that grounds and common areas are kept clean and well-maintained at all times. Performs additional related duties and responsibilities as assigned. Adheres to all safety precautions while executing tasks. Provides courteous and friendly service to residents, ensuring a 5-star experience. Community Inspections and Quality Assurance Review: Conducts new construction walkthroughs as required. Collaborates with landscapers monthly to ensure outstanding curb appeal. Performs quarterly inspections of trash chutes, if applicable. Participates in annual walkthroughs with construction and management teams. Prepares thoroughly for HUD inspections. Financial Performance: Assists in the bidding process for new contracts. Ensures the successful completion of annual capital expense projects. Cultivates and maintains strong relationships with vendors and contractors. Implements effective strategies to reduce maintenance-related costs. I acknowledge that I can perform the essential functions listed above for the Service Supervisor position without any accommodation. Please complete the below link to be considered for the position: ******************************************************************************************* Welcome aboard! We're thrilled to introduce you to the Urban Village Program, where everyone plays a pivotal role in nurturing vibrant and sustainable communities. Who are we? Urban Village is a unique platform that allows the residents to connect, engage, and socialize. What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with meaningful third-party resources, community-based leadership opportunities, and placemaking. Here's what you'll be up to: Building Community: Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community. Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation. Enhancing Environments: Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment. Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together. Channeling Resources: Forge connections with vendors and potential partners, establishing communication channels to support our community's needs. Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders: Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles. Guide interested residents through the sign-up process, nurturing the next generation of community leaders. Your dedication to these responsibilities will be instrumental in driving the success and longevity of The Urban Village Program. Get ready to make a meaningful impact and join us on this exciting journey! Learn more about our program here .

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-YM1 BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have valid driver's license to operate a golf cart on property. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

Northeast Nevada Regional Hospital Job Title: People Services Generalist Job Type: non-exempt Your experience matters Northeastern Nevada Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director, People Services, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team This is more than an HR leadership role. It's an opportunity to shape the future of healthcare in rural Nevada by nurturing a positive, engaged and high performing workforce. Reporting directly to the CEO and working closely with C-Suite, the Director of People Services plays a critical role in fostering a people first culture that supports more than 200 dedicated employees. With one highly functioning HR support professional as a direct report, this leader will drive initiatives that enhance employee engagement, support recruitment & retention, and ensure alignment with the hospital's strategic objectives. How you'll contribute Supervises daily staff activities for an assigned area or function. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Determines, coordinates and supervises daily staffing assignments and levels. Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions. Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. SUPERVISORY RESPONSIBILITIES: Lead the work of others who perform essentially the same work. May set priorities, schedule and review work, but have no responsibility to hire, terminate, review performance and/or make pay decisions. Minimum Requirements Education: Associate's Degree in related field preferred Applicable work experience may be used in lieu of education Skills and Abilities: Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Moderate Communication -- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Routine Business Problems -- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Job Specific Impact -- Decisions generally affect own job or assigned functional area. Moderate Independent Judgement -- Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Moderate Planning/Organization -- Handle multiple tasks simultaneously with moderate complexity. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Minimum overnight travel (up to 10%) by land and/or air. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. More about Northeastern Nevada Regional Hospital Northeastern Nevada Regional Hospital is a 75-bed acute care hospital that offers exceptional care to Elko County and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center, and we believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family-friendly care available. Northeastern Nevada Regional Hospital is an Equal Opportunity Employer. Northeastern Nevada Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + **This is a Remote role (Call Center)** **- Full-Time: Wed-Sat 10pm-9am EST (4 10 hour days)** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance** Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

The primary responsibility of the responsibility of the Accountant - Shared Services is to perform varied accounting functions including, but not limited to, recording of journal entries, account reconciliation's, financial analysis and daily monitoring and reporting of banking transactions. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Prepare monthly bank reconciliations. * Works on monthly close activities with the General Ledger team and prepares journal entries and month end accruals where necessary. * Perform varied accounting functions including, but not limited to account reconciliation's, daily monitoring and reporting of banking transactions, preparing various regulatory tax returns and license filings, recording and posting entries in the financial system, fixed assets data entry into financial system, assistance with preparation of monthly financial statements in accordance with US Generally Accepted Accounting Principles. * Assist in establishing company policies. * Assist operating department with analysis of financial results. * Perform ad-hoc accounting projects as requested by management. * Adhere to the company's policies, and legal requirements. * Consistent and regular attendance is an essential function of this job. * Perform other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: * 21 years of age. * Proof of authorization/eligibility to work in the United States. * Bachelor's Degree in Accounting or related discipline. * 1 year of finance/accounting experience within industry or public accounting firm preferred. * Familiar with general ledger operations. * Proficient in Microsoft Excel, Word, and PowerPoint. * Basic working knowledge of mainframe financial systems. * Prioritize and manage multiple work assignments while meeting deadlines. * Ability to communicate clearly and effectively in English, both in spoken and written form. * Must be able to obtain and maintain any other certification or license, as required by law or policy. * Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. * Must be able to work varied shifts, including nights, weekends and holidays. Physical Requirements: Must be able to: * Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned. * Physically access all areas of the property and drive areas with or without a reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.