Customer service supervisor jobs in Newport News, VA - 858 jobs

Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office - not remote. Customer Service, Service, Retail, Customer

ABNB Federal Credit Union is dedicated to being the best place you will ever work, starting with our comprehensive employee benefits package, which features affordable medical, dental, and vision plans to support your well-being and future growth in addition to: Paid time off that begins accruing on your first day Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge 401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting Company-paid short-term, long-term disability, and employee life and AD&D coverage A tuition reimbursement benefit which reflects our investment in your future Competitive pay along with opportunities for annual raises and promotions Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives A supportive environment which fosters an employee-centric workplace where growth and member relationships are prioritized The Contact Center Specialist is responsible for all activities to support members; including but not limited to online banking message center, online account opening, chat, e-mail, faxes, both inbound and outbound member phone calls, etc. Accurately and effectively process service requests received through remote channels. Develops new business opportunities through outbound calling and digital messaging by proactively making product and service recommendations. Key Responsibilities Performs daily operational responsibilities within the Contact Center. Effectively and efficiently practices first touch resolution in researching, processing, and responding to service requests through all inbound calls and digital channels. Utilizes policies and procedures, resources, and product guides to deliver accurate responses in all remote channels. Identifies financial service needs and educates members on the best options and finds solutions to meet financial objectives and goals. Ability to work independently and meet all goals and responsibilities with minimal supervision. Provides resolutions that are within established policies, procedures, and level of authority, or escalating recommendations to management. Assists with members to de-escalate and resolve problems. Is a subject matter expert in inbound member calls and digital channels, provides support including member troubleshooting and effectively communicates, verbally and in writing, technical solutions in non-technical terms. Meets all member expectations as well as assigned quality and productivity goals. Proactively looks for ways to solve and improve remote channel processes, reporting any inefficiencies for improved member experience. Collaborates with other support departments and or with 3rd party vendors, developing constructive cooperative relationships. Assists in all department tasks as needed. Performs other job-related duties as assigned. Requirements Education: A high school education or GED; additional college courses or continuing education preferred. Experience: One to three years of similar or related experience. Familiarity with windows-based computer equipment and software is required. Previous experience with Microsoft Office Suite and online banking software applications is preferred. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. A passion for technology and training/educating people around technology is desired. Other Skills: 1. Must have ability to multi-task time management and organizational abilities. 2. Ability to communicate in a polite and professional manner utilizing technology to include but not limited to email, online chat, and by phone.3.Ability to resolve conflict using de-escalation and critical thinking skills.4. Ability to effectively access and interpret information on computer screens, documents, and reports.5. General knowledge of computer equipment and related software. Experience with Microsoft Suite is desired (Outlook, Teams, Word, Excel, PowerPoint, & SharePoint) 6.Ability to effectively troubleshoot computer related issues. Physical Requirements: Qualifications include sitting at a computer for extended periods of time and wearing a headset; and being able to lift/carry up to 10 pounds. Work Environment: In Office Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, marital status, pregnancy, disability, or protected veterans' status.

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers. Job Responsibilities Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department. May obtain food preferences/dislikes from patients and/or family members. Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department. Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections. Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor. Lead, train, and support Patient Services Workers in their roles supporting patients / residents. Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s). Maintains temperature logs for unit refrigerators and freezers. Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed. Assists the clinical staff in ensuring all patients' basic nutrition care needs are met. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications * Experience as a Patient Services Supervisor required * Demonstrates leadership, interpersonal, communication skills, both written and verbal * Requires strong organizational skills, accuracy, and attention to detail * Must be able to speak, read, and write English. Bilingual abilities preferred, but not required. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Hampton Roads

The Commercial Team Lead II is responsible for the overall performance and management of individual and team's borrowing and non-borrowing portfolio. Typical team will consist of 2-4 bankers, including self. The Team Lead is accountable for developing and implementing a business plan to grow the team's loan, deposit portfolio, while monitoring the portfolio to insure credit quality standards and procedures are met. The Team Lead will be continuing momentum developed by a cohesive, experienced and effective team while mentoring, coaching, and providing support to the group in its loan, deposit and fee income goals. It is expected that the Team Lead II will split time as a producer (70%) and coach (30%). Position Responsibilities Relationship Management (70%) Work closely with internal partners to facilitate the development of new business relationships as well as develop prospects through lead lists and Centers of Influence (COI). Responsible for retaining and expanding existing customer relationships. Develop and maintain a quality loan portfolio, obtaining deposits and cross-selling other Bank products and services along with building strong customer relationships. Maximize bank profitability through appropriate pricing of new loan originations, fee income, and cross selling of all bank products and services, including Treasury Services products. Prepare correspondence, commitment letters, loan memorandums and associated documents as required. Monitor loan portfolio and maintain updated financial information. Expand existing knowledge base of commercial and other products and services, including loan policy, documentation, structuring and regulatory requirements. Ensure the portfolio administration and risk management of each client relationship is in compliance with established credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Identify and successfully capitalize on cross-sell opportunities and makes appropriate referrals. Execute a call program to develop new and existing customer relationships and to identify potential customers and develop prospect lists. Maintain pipeline of existing relationships and new prospects. Collect and maintain financial information on borrowers and interact with customers to ensure that all banking needs are being met. Provide financial advice to customers and profitably sell appropriate products and services to those prospects and clients. Work with Treasury staff to solicit treasury services and deposit accounts. Prepare correspondence, commitment letters, and loan memorandums and associated documents as required. Ensure that own work is in compliance with applicable policies, procedures, laws, regulations and guidelines. Participate in organizations and projects to establish referral contacts and Centers of Influence (COI) within the community. Other Duties as Assigned Leadership/Management (30%) Assist in mentoring teammates, to include credit analysis, financial spreading and underwriting. Regularly meets with team of bankers to ensure that individual goals and objectives are set, monitored and met in support of the Bank's strategic plan related to market penetration and production. Assist team to call on non-customers; negotiate transactions; cross sell the Bank's products and services; and obtain approval for new loan requests. Ensure timely and thorough monitoring of all credits in individual portfolio, as well as assigned team members portfolio's Provide timely response to requests for extension of credit by approving loans within established lending limit or make recommendations on loans requiring higher approval authority. Provide direct reports with proper tools and authority to execute their assigned functions. Develops skills of team through goal setting, coaching, problem resolution, delegation, training, counseling and performance management. Assist manager and works collaboratively with Human Resources to recommend staffing levels and approves personnel actions such as hiring, terminations, promotions, transfers, training and development of staff, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices. Accountable for the establishment and management of team's individual goals. Provide regular ongoing coaching and performance feedback to team. Coach team members to successfully navigate through the sales negotiation, underwriting, approval, documentation and closing processes. Organizational Relationship This position typically reports to a Commercial Group Leader, Market President or Regional President Position Qualifications Education & Experience Bachelor's degree in Business, Economics or Finance preferred, or equivalent banking experience Minimum of 7 years' experience as a commercial banker Previous leadership experience preferred Knowledge & Skills Strong credit skills evident Possesses excellent C&I lending and product knowledge and organization skills Ability to service and originate real estate and more challenging and complex C&I loans Ability to make knowledgeable loan decisions based on information supplied by the customer verified through a rigorous underwriting process, strong ability to structure loans Demonstrates effective problem solving and excellent collaboration and inter-personal communication skills Proven track record with sales and new business development in conjunction with exceeding sales goals. Ability to work well in a sales driven environment. Excellent organizational skills, initiative, dependability and ability to work with minimal direction Knowledge of applicable laws and regulatory compliance related to commercial lending Proficient computer skills with good working knowledge of Microsoft Office programs including Excel, Word and Outlook. Strong professional writing skills Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Classification: Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Service Manager is responsible to meet or exceed Service department goals at a branch. The SM directly supervises District Managers and has ultimate responsibility for the success of the Service department. The SM reports to the General Manager. Our full-time employees enjoy: Medical, Dental, Vision, FSA/HSA, 401K Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Essential Functions: - Recruit, develop and motivate a highly productive team of promotable DM's and RSR's through continual coaching and training, regular meetings, actively training and developing DM's to become future SM's, fostering a positive work environment, projecting a professional image and building strong relationships with each DM or RSR. Also oversees disciplinary action taken in the department. - Ensure customer loyalty and outstanding customer service. Hold DM's accountable for customer visits, audits, new installs, problem solving, open communication and negotiating with customers. The SM also participates in route ride-alongs and contacting customers on a regular basis. - Ensure all company policies and procedures are followed in the Service department, including safety, HR and Service SOP's. Oversee the maintenance of Driver Qualification files and maintenance of delivery vehicles. - Oversee all new account installs and personally attend major and corporate account installs. - Manage retention and growth by motivating the Service team to solicit new customers and retain current customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. - Control department costs within budget constraints. Submit regular department progress to the General Manager. - Leading the Service team to success, communicate changes and policies, oversee route organization for the branch, perform periodic route check-ins, make visits to Service Centers and cooperatively work with other departments in the branch. - Safely operate company vehicles, following all applicable laws and company policy. - Follow written and verbal instructions and perform other tasks as directed by the GM. Additional Functions: - Work with and support other branch personnel as required by the GM. Qualifications: - Have and maintain a valid driver's license, keep a driving record free of chargeable accidents, speeding, safety or other violations, and be 21 years or older. - Excellent skills in customer service, management and route sales. - Excellent verbal/written communication skills in English, comprehend and follow direction, add/subtract accurately, comprehend colors/sizes of textiles, excellent time management skills, a team leader. Education: - High School graduation or similar experience. - Three years successful experience in the textile service industry. Travel Requirements: - Frequently within the branch area. At times may have to perform the duties of a District Manager. Typical Environmental Conditions: - Operating vehicles on public roads, working in customer locations, office and service areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco Uniforms is an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law. Revised: 04/29/22 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Yulista Solutions LLCRegular ESSENTIAL FUNCTIONS: * Reports to Executive Manager. Provides day-to-day direction, instruction, supervision, and guidance to a diverse team to accomplish tasks with competing schedules to meet critical mission requirements and contract compliance. * Develops strategies to reach team and organization goals and consensus while developing strong team morale by encouraging employees, helping them to develop professionally and achieve individual goals and objectives. * Properly communicate daily maintenance requirements to workforce based upon government priorities * Possess the ability to effectively communicate with a wide-variety of cross-disciplines and to provide up-to-date technical information. * Communicate with NASA maintenance management, Contracting Officer/COR relating to task order deliverables and financial reporting. * Ensure all maintenance activities are reported in a timely manner and entered into NASA database correctly * Exhibit comprehensive understanding of aircraft maintenance and quality control procedures. * Possess familiarity with aircraft maintenance procedures at an organizational level. * Organize efforts to ensure 100% properly configured and reliable aircraft to perform required missions. * Communicate with other government agencies whose activities are dependent upon the contract maintenance mission. * The Team Lead may be required to perform other related duties to meet the ongoing needs of the organization. SUPERVISORY RESPONSIBILITIES: This position has direct reports and supervises employees on daily tasks. This position has the responsibility and authority to carry out assigned tasks. Management of employees while ensuring compliance of the Collective Bargaining Agreement (CBA) KNOWLEDGE, SKILLS, & ABILITIES: * Possess intermediate computer skills specifically using Microsoft Office Suite. Ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred. * Ability to enter data accurately into databases. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. * Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc. Must possess effective oral and technical written communication skills to clearly communicate information to others. * Strong professional customer service skills, including active listening, prompt service and follow-up. * Strong decision analysis and problem-solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management. * Ability to learn and understand corporate policies and procedures and how they relate to Yulista Soluttions, LLC goals. * High degree of self-motivation and the ability to work independently. QUALIFICATIONS: * Bachelor Degree desired. * FAA A&P Certificate Desired * 5+ years of experience in aviation related technical areas and demonstrated leadership skills required. * Experience supporting a NASA/DoD contract. * Must have the ability to obtain and maintain a Government Security Clearance. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!

** Customer Service Manager **Pay Rate:** $69,500 - $92,600 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift:** Salaried/Full-Time/Onsite **Physical Location:** 2333 Wells Rd. Petersburg, VA 23805 **The Job You Will Perform:** + Responsible for providing overall direction and leadership to the customer support team. + Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. + In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. + Act as a front-line decision maker, managing major and significant customer accounts; some having enterprise agreements. + Provide significant process and/or product expertise and be a subject matter expert resource for other team members. + Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. **The Skills You Will Bring:** + High school diploma or GED + Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. + Preferred computer data-entry experience + Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred. + Builds Effective Teams + Collaborates + Customer focus + Decision quality + Directs Work + Drives Engagement + Ensures Accountability + Manages conflict **About Us** **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets **The Career You Will Build:** Leadership training, promotional opportunities **The Impact You Will Make:** We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP. **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. **Job Identification** 2000463 **Job Schedule** Full time

Job ID -14790 Chesapeake ,VA Only 3 months contract , may turn full time perm. CW_On-Site Services Specialist. IMS Ops /(Customer Service) Excellent Customer service with internal customer is expected. The majority of work this person will be doing will set the pace for the other employee's in the department. Speed and accuracy are expected. person will be opening mail removing any barriers such as staple and preparing the mail for the next step in the process of scanning. Must possess the ability to sit and/or stand for extended periods of time as required. Attention to detail is a must, as well as the ability to complete assigned and repetitive tasks. Candidate needs to be able to lift up to 50 pounds. Candidate needs to be able to work overtime with little to no notice as well as occasional weekends, & must have reliable transportation. employee will be working the same schedule as the employee's in the department: Additional overtime hours may be needed with little to no notice depending on the work flow. Responsibilities: Daily work to include but not limited to, opening mail removing Barriers such as staples and clips, stacking correspondence in method described by the supervisor. Assisting in the mail room sorting mail as needed and delivering the mail throughout the department. Keep hourly tracking of completed work and turn in daily tracking sheets to the supervisor. Employee will be responsible for keeping track of their own worked hours and report the time card to their agency before the beginning of their shifts on Monday morning to be approved. employee is to maintain the efficient work atmosphere while working in the department as to know distract other employee's. Employee is expected to assist wherever the supervisor requires them and to do what the Supervisor request of them. Employee needs to be respectful and polite to all personnel and Clients while in the building Comments/Special Instructions Attached Documentation:No record(s) found. Thanks , Asma Khan Suri Additional Information All your information will be kept confidential according to EEO guidelines.

Do you enjoy helping others? Do you enjoy being part of a team? Are you a good leader? If YES, then this may the job for you! As the Customer Service Supervisor, you will: * Oversee and support the customer service operations in our fast-paced call/payment center. * Respond to, monitor, and document escalated inquiries as needed. * Investigate, research, and evaluate customer concerns in order to determine account resolutions. Complex accounts may involve consultation with management or the City Attorney's Office for legal guidance on billing matters concerning landlord-tenant and family disputes. * Prepare daily deposit, process payments, and perform daily audits of cash drawers and safe. * Prepare and maintain various reports and records. * Assist staff with minor technical issues and defer to IT when needed. * Plan and implement initiatives for performance improvement based on efficiency studies. * Report progress through periodic conferences and meetings. * Assist with monitoring call ques and taking calls when needed. * Enter, update, and/or edit data into information systems. * Assist with ensuring the business office is adequately staffed, and walk-in customers are promptly greeted and assisted in alignment with the City's CARE standards. This individual will periodically walk out to greet customers waiting in the lobby. * Provide back up support to the Call Center Supervisor by covering all areas of the call/payment center, supervising up to 14 subordinate staff members. * Collaborate with technical support groups pertaining to the accuracy of Public Utilities web page details, sharepoint, and jotform. * Monitor correspondence, emails and FOIA requests. * Assist with other duties as assigned such as team champion. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to an associate's degree in bookkeeping or a closely related field. EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES: None. SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Experience in call centers, customer service, and utility billing is strongly preferred.

We are hiring for the following positions full-time and part-time: Grill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills. Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking. Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking. We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus! All Employees Enjoy: Employee meal discount program An excellent support network and opportunities for promotion The personalized training, support and tools you need to reach your goals The opportunity to play a key role in the operation of a growing local franchise Healthy work life balance with both full time and part time positions Defined career paths for those who pursue a long-term career at Dairy Queen Full Time Employees Enjoy: Paid Vacation Paid Holidays Health Insurance Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week. Retirement plans available to qualified employees please inquire if interested. DQ operators have been providing consumers with crave-satisfying treats and food since 1940. Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads. Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans. We are an Equal Opportunity Employer!

APPLY HERE TO BE CONSIDRED FOR THIS POSITION************************************************ ESSENTIAL TASK Supervises Social Workers and support staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and terminating or recommending termination. Conducts interviews or investigations and makes client/resident and family assessments; formulates and implements plan of action; documents progress. Interacts/coordinates with other agencies, organizations, or the courts to provide services for clients/residents. Oversees, reviews, and approves expenditures for assigned area; provides fiscal data for preparation of annual budgets; ensures timely payment of accounts payable. Gathers and maintains information to support periodic and special reports documenting activities and events for area of responsibility. Participates in development and implementation of policy and procedures for area of responsibility; interprets same for staff as needed. Maintains record system for area of responsibility; processes daily paperwork including reports, documents, memos, and personnel information. Serves as information resource for clients/residents, students, and professionals. Monitors program compliance with applicable guidelines, regulations, and laws; monitors referrals and notifications. Serves as emergency duty on-call Supervisor. Attends or conducts staff, committee, team, and other professional meetings to exchange information; attends professional seminars or conferences to improve professional skills. Performs other related duties as assigned.

Job Description Join Our Team as a Service Supervisor at Fox Hill Village in Hampton, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Fox Hill Village in Hampton, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus! Why Join Us? At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP). What You'll Do: As a Service Supervisor, you'll lead the maintenance efforts for our Fox Hill Village property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment. Key responsibilities include: Overseeing and completing apartment maintenance and repairs Managing work orders and apartment turnovers Performing preventative maintenance to keep all systems running smoothly Leading maintenance team members, providing guidance and support Maintaining a high standard of customer service and property upkeep No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference. What We're Looking For: 3 - 5+ years of experience in residential property maintenance (or similar fields) CFC and HVAC certification required Strong training in plumbing and electrical systems Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical) A valid driver's license and the ability to travel to between properties if needed Strong leadership and communication skills A positive, solution-oriented attitude and exceptional problem-solving abilities If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you! Ready to Take the Next Step? Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team! Thalhimer is an equal opportunity employer. What Does Success Look Like? A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance. Job Posted by ApplicantPro

Job Description Supervise the day to day operations of Day Services. Responsible for supervising and assuring proper staffing patterns by reviewing staff schedules to ensure coverage of clients, staff training and any other staffing issues relating to the direct supervision of staff. Completing Intakes, ISPs and quarterly reports. Overall responsibility of activity planning and community outings.

Job Description Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Powered by JazzHR 0k7f2BTEHO

Job Description Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!

Customer Service Manager Pay Rate: $69,500 - $92,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan. Category/Shift: Salaried/Full-Time/Onsite Physical Location: 2333 Wells Rd. Petersburg, VA 23805 The Job You Will Perform: Responsible for providing overall direction and leadership to the customer support team. Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. Act as a front-line decision maker, managing major and significant customer accounts; some having enterprise agreements. Provide significant process and/or product expertise and be a subject matter expert resource for other team members. Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. The Skills You Will Bring: High school diploma or GED Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. Preferred computer data-entry experience Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred. Builds Effective Teams Collaborates Customer focus Decision quality Directs Work Drives Engagement Ensures Accountability Manages conflict