Sr. Field Service Supervisor
Customer Service Supervisor Job In Canton, MA
Innovate to solve the world's most important challenges
The Honeywell Building Solutions East region service organization seeks a Field Service Supervisor to oversee the team supporting key customers in the central Maine area based out of Canton, MA. This is a hands-on role pivotal in the successful delivery of services to the State of Maine and other customers.
You will apply your leadership skills to drive team performance and customer service delivery levels. You will ensure engagement in new opportunities for market penetration, team deployment and sales growth through close collaboration with the account managers. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve reporting procedures on financial results, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as mentor to train and develop future leaders.
KEY RESPONSIBILITIES:
Supervise team activities and performance while maintaining hands on delivery activities.
Develop team and team members.
Identify opportunities for operational improvement through performance and business growth.
Assign and supervise service, spot and project work.
Collect, reconcile and report operational metrics to the SBL and the customer liaison.
The annual base salary range for this position is $98,400 - $123,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
YOU MUST HAVE:
2+ years of contract or project experience including financial oversight.
Excellent communication skills with customers, leadership, cross-functional teams and peers.
2+ years of experience in leading a team or teams.
WE VALUE:
Bachelors or Advanced degree.
Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain.
Previous sales or customer success experience.
Demonstrated ability to influence at varying levels across the organization.
Demonstrated ability to operate independently and collaborate with key stakeholders.
Ability to use experience to appropriately apply the established standards.
Demonstrated ability to effectively lead and develop a team.
Previous sales/ service or customer success experience.
Assign and supervise service, SPOT and project work.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
Additional Information
JOB ID: HRD258625
Category: Customer Experience
Location: 65 Shawmut Rd,Canton,Massachusetts,02021,United States
Exempt
Global (ALL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Client Specialist Key - Derby Street Shops
Customer Service Supervisor Job In Hingham, MA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01020 Derby Street, MA-Hingham,MA 02043Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Customer Service Job Training Program
Customer Service Supervisor Job In Quincy, MA
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- Helpdesk/Desktop Support
- Investment Operations
- Business Fundamentals
- Project Management Support
- Cyber Security
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Quincy, MA-02171
Customer Service Manager
Customer Service Supervisor Job In Rockland, MA
Client Service Manager
Veritas Boston Wealth Management - Rockland, MA
With over 25 years of wealth management experience, Veritas Boston Wealth Management has built a reputation for delivering sophisticated, personalized solutions to meet diverse client needs. Our focus is on providing comprehensive private wealth management strategies that drive long-term success for our clients. We take pride in fostering a collaborative, professional environment that values excellence, attention to detail, and exceptional client care.
We are seeking a dedicated Client Service Manager to join our team. This position serves as a vital connection between our clients, support staff, and advisors. The ideal candidate will be detail-oriented, proactive, and possess a passion for providing top-tier service. This role includes responsibilities in client support, office management, compliance, and administrative coordination.
Key Responsibilities
Client and Account Management
Deliver exceptional client service in person, over the phone, and via email.
Respond to client inquiries promptly and professionally.
Facilitate account openings, transfers, and routine maintenance tasks.
Prepare for client meetings, including organizing documentation.
Track and ensure timely completion of transaction requests.
Maintain accurate client records in the CRM system.
Execute personalized client engagement tasks (e.g., birthday greetings, holiday mailings).
Office Management and Administrative Support
Oversee office calendars, including scheduling client appointments.
Support event planning and marketing efforts, ensuring compliance with industry regulations.
Manage office supplies, vendor relationships, and accounts payable tasks.
What You Bring to the Team
Skills and Competencies
Exceptional attention to detail and ability to manage multiple tasks efficiently.
Strong organizational and time management skills in a fast-paced environment.
Excellent interpersonal and communication skills, both written and verbal.
Proficiency with technology, including Microsoft Word, Excel, Outlook, CRM tools (e.g., Salesforce) and scheduling applications (e.g. Chili Piper & Calendly).
A client-focused mindset with a commitment to delivering outstanding service.
Experience and Qualifications
3+ years of experience in client service roles, preferably within the financial services industry.
Familiarity with account management, compliance processes, and wealth management concepts.
Bachelor's degree preferred but not required.
What We Offer
Competitive salary and bonus opportunities.
Comprehensive benefits package, including medical and dental coverage.
401(k) plan with company match.
Paid vacation and holidays.
A professional, supportive work environment focused on excellence and collaboration.
This role is ideal for a highly organized, service-oriented professional who thrives in an administrative capacity and values consistency and precision. If you're passionate about delivering exceptional client care and supporting a dynamic team, we encourage you to apply and become a key member of our organization.
Customer Service Specialist
Customer Service Supervisor Job In Lowell, MA
Customer Service Representative
We are seeking an energetic Customer Service Specialist to join the team one of our clients in the service industry, in the Greater Boston area. The best candidate for this role is friendly and welcoming, very organized, and a professional multi-tasker.
If you are interested and would like to be considered for this opportunity, please submit a copy of your resume today!
Responsibilities
Respond to customer inquiries and requests via phone and email while representing the brand.
Conduct product/service installations and provide training to clients.
Follow client authentication procedures for all products and services.
Act as a liaison between internal and external clients.
Update policies and procedures related to existing products and services.
Assist with special projects as needed.
Qualifications
High school diploma or equivalent; bachelor's degree preferred.
1+ years of experience in customer service or sales.
Strong written and verbal communication skills.
Proficient in Microsoft Office.
Ability to thrive in a fast-paced environment and learn quickly.
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Head of Customer Administration
Customer Service Supervisor Job In Boston, MA
Would you like to become part of a modern care organization? Then come and join us.
Who We Are
At Entyre Care, we believe that everyone deserves to live a dignified and independent life at home. To that end, we support friends and families in providing home care for their beloved ones with professional training and fair compensation. Our mission is to ensure that no caregivers feel overwhelmed or unsupported. Learn more about us at ******************
Your Role: Head of Customer Administration
We are looking for a dynamic and detail-oriented Head of Customer Administration to lead and optimize Entyre Care's customer onboarding and support operations. This role is critical in managing two-thirds of the customer journey, acting as the bridge between the Clinical Team and Sales & Customer Success Team to ensure a seamless, efficient, and high-quality service experience. The ideal candidate is a pragmatic thinker with a strong execution mindset, excelling in customer operations, process optimization, and cross-functional collaboration. You should be data-driven, solutions-oriented, and capable of leading teams through complex challenges in a fast-paced environment. Your ability to identify inefficiencies and implement structured process improvements will be key to success in this role.
Key Responsibilities
Oversee and continuously improve the end-to-end customer journey to enhance efficiency, satisfaction, and scalability.
Leverage data insights to optimize performance, identify bottlenecks, and drive strategic decision-making.
Implement structured process improvements, such as DMAIC, to streamline workflows and increase productivity.
Ensure high attention to detail in customer administration processes to minimize errors and improve accuracy.
Act as a key liaison between the Clinical Team and Sales & Customer Success Team to align objectives and enhance inter-team communication.
Job requirements
Qualifications Required:
5+ years of experience in customer administration, business operations, or a related leadership role in a high-growth, service-heavy environment.
Proven leadership experience, including hiring, structuring, and managing high-performing teams.
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Expertise in process design, automation, and operational efficiency improvements (e.g., DMAIC methodology, Lean principles).
Exceptional attention to detail, ensuring accuracy and consistency in operational processes.
Excellent communication, stakeholder management, and cross-functional collaboration skills.
Results-driven and execution-focused, with the ability to manage competing priorities effectively.
Preferred:
Experience with CRM systems (HubSpot preferred), customer service platforms, and workflow automation tools.
Proven ability to manage multiple priorities, meet deadlines, and drive measurable outcomes.
Why Join Us?
Lead high-impact initiatives in a fast-growing company with ample career growth opportunities.
Drive cross-functional projects that enhance operational efficiency and customer experience.
Be part of a collaborative, close-knit team that values innovation and results.
Enjoy a competitive benefits package and a culture that rewards excellence.
Entyre Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
Call Center Team Lead
Customer Service Supervisor Job In Lincoln, RI
Our client operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped our client be recognized as one of the fastest growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments. We understand that a home is the client's biggest investment and that they want to keep it in top condition. To achieve this, our client is committed to living out their values of providing quality service each day to best serve homeowners. They strive to maintain their commitment of excellence in service through high-quality partnerships with other like-minded organizations with a people-first vision.
Position Overview
They are seeking a motivated and multi-talented individual with strong client service technical skills to join their Command Center. You will be responsible for providing contact center support for new and existing customers. This is a critical role that supports and interacts directly with their clients/customers.
Shift: 2:30pm-11pm with shift differential
Essential Job Functions
Be a product and process expert, guiding your team with deep knowledge of tools, services and customer needs to ensure they are equipped for success.
Lead and coach a team of customer support agents to achieve and maintain top-tier performance in quality, productivity, and attendance metrics.
Provide regular, constructive feedback based on quality assurance (QA) scores, customer survey responses, and queue observations.
Handle customer escalations with poise and professionalism, stepping in to resolve complex or high priority issues as needed.
Oversee daily operations and manage team performance to ensure members meet performance standards while maintaining focus on delivering a best-in-class customer experience and achieving key performance targets.
Act as a point of contact for escalated customer issues, facilitating timely and effective resolutions
Assist staff with customer concerns and technology issues.
Ensure team members adhere to schedules, breaks, and performance standards to maintain productivity.
Monitor call quality and metrics, providing feedback and developing action plans.
Monitor and manage real-time queues, ensuring staff availability to meet service level targets.
Participate in quality assurance; assure 100% client satisfaction
Generate reports on team performance, call volumes, and customer satisfaction.
Drive performance improvement initiatives by setting SMART goals for your team, ensuring clear paths for growth and success.
Maintain accurate coaching logs and feedback records for each agent.
Receive, manage, and own escalations from Client Support Staff and other company employees
Foster a positive team environment by recognizing achievements, encouraging collaboration, and addressing team concerns.
Work closely with management to implement strategies that enhance team performance and meet organizational goals.
Identify opportunities for process enhancements and actively participate in initiatives aimed at improving efficiency and customer satisfaction.
Report system, customer or operational issues impacting service quality.
Perform other administrative duties and special projects as assigned by the Supervisor.
Required Skills and Experience
Minimum 3 years in contact/call center environment preferred
Prior Lead experience a plus but not required
Experience and proficiency in all Company support applications and tools
Experience with Microsoft Windows operating systems
Excellent communications skills verbal and written (Must be fluent in English)
Strong organizational, project management and multitasking skills
The ability to work independently and likewise as a team player
Comfortable troubleshooting over the phone, at times using remote desktop sharing utilities
Ability to multitask and effectively handle shifting priorities professionally
Teamwork approach, enthusiasm and a strong desire to succeed!
HR Pals acknowledges that equal opportunity for all persons is a fundamental human value. Each employee and applicant will be considered on the basis of individual ability and merit, without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, marital status, physical disability, mental disability, medical condition, genetic information, protected military or veteran status, or any other characteristics.
For more job opportunities, follow us at HR Pals & Recruiting Pals: My Company | LinkedIn.
Service Manager
Customer Service Supervisor Job In Avon, MA
SALARIED EXEMPT - $61,708 - $95,900 QUALIFICATIONS
Self-motivated and willing to learn
Takes pride in their work
Adaptable to changing priorities
Good work ethic and positive attitude
Good communication skills
High level of integrity
Basic understanding of financial principles relative to Service Department operations
Proficient with computer applications
Familiar with John Deere and/or competitive products
Ability to analyze and interpret internal reports
Ability to work extended hours
Ability to successfully complete a pre-employment background investigation and drug test
Forklift experience (preferred)
EDUCATION
Bachelor's degree in business management and/or a minimum of three plus (3)+ years' experience in Service Department operations
JOB RESPONSIBILITIES
Develops, communicates, enforces, and monitors effective Service Department(s) processes to ensure internal and external customer satisfaction.
Creates annual Service Department(s) goals and budget, in alignment with the organization's financial and operational objectives.
Develops and executes Service Department(s) marketing plan and monitors monthly to ensure achievement of departmental goals.
Coordinates customer clinics, field days, and related promotional events with Sales and Marketing teams.
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
Schedules and assigns jobs and work areas to employees in the Service Department(s) according to their skills and knowledge.
Creates, assigns, and reviews work orders for completeness and accuracy prior to customer billing.
Reviews work orders for completeness and accuracy prior to customer billing.
Ensures all departmental tools, equipment, and vehicles are in good, safe working order.
Manages recruiting, staffing and employee development activities for employees reporting to this position.
Work with Technical Hotline team to assign Road Tech work orders to appropriate technicians.
Work with sales team and customers to schedule delivery driver(s) pickups and deliveries.
Other duties as assigned by Manager.
PHYSICAL DEMANDS
Periodically sit at desk and/or walk around facility for oversight of operations
Assist with loading and unloading trucks
Ability to lift items weighing up to 50-75 lbs
PIa461605c8e4f-26***********4
Customer Accounts Advisor
Customer Service Supervisor Job In New Bedford, MA
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
By applying, you consent to your information being transmitted by Disability Solutions to the Employer, as data controller, through the Employer's data processor SonicJobs.
See Aarons Terms & Conditions at ******************************************** and Privacy Policy at ****************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Pharmacy Customer Service Associate
Customer Service Supervisor Job In Boston, MA
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs.
See WALGREENS Terms & Conditions at ************************************************************************** and Privacy Policy at *********************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Customer Service Representative
Customer Service Supervisor Job In Beverly, MA
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
KROHNE
We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.
The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment
Your main responsibilities:
1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.
2. Expedites orders with feeder factories.
3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.
4. Provides assistance with resolving customer complaints.
5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)
6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.
7. Releases orders to manufacturing (picking lists, etc.)
8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.
Compensation details: 21-24 Hourly Wage
PI9b0f1e315f3a-29***********3
RequiredPreferredJob Industries
Customer Service
Client Services Representative
Customer Service Supervisor Job In Littleton, MA
About ConnectPay ConnectPay provides comprehensive payroll and HR solutions tailored for small and medium sized businesses. Focusing on simplifying payroll and ensuring compliance, ConnectPay offers services that include payroll processing, tax compliance, benefits administration, and workers'
compensation. Our employees are our most valuable asset, and we are dedicated to fostering a
collaborative and supportive environment
that empowers every team member to contribute to our growth and success.
Payroll Customer Service - Client Success Representative
Customer Service Supervisor Job In Plymouth, MA
Are you looking to build a meaningful career? Are you great with technology and a strong communicator? We are looking to hire and train the newest expert on our team in Plymouth, MA. We are a top-rated firm on Google and strive to be the best in our field. We have an incredible culture and offer competitive benefits. Please take a look at the description and apply if you think you are a great fit - it just might be your Best Decision Ever!
Job Description
Assist in processing payroll by phone, text and email
Provide clients with requested reports
Contribute to team effort by accomplishing related results as needed
Open and maintain customer accounts by recording account information
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Resolve customer concerns via phone, email, mail or social media
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Use business phone to both receive calls and reach out to customers to assist with payroll
Greet customers warmly and ascertain problem or reason for calling
Work with the customer service manager to ensure proper customer service is being delivered
Handle changes in policies or renewals
Service customers using SalesForce, TextMagic, Slack and other technology
Proven customer support experience
Microsoft Office - highly proficient
Strong phone contact handling skills and active listening
Excellent comfort in navigating a computer
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Accounting, Insurance or Payroll experience a plus
ADP RUN, Workforce Now, or Paylocity a plus
High school diploma or equivalent; college degree preferred
Benefits:
401k, 401k matching, health insurance, dental insurance, vision insurance, employee assistance program, life insurance, generous paid time off, sick time
Hybrid remote role after six months - three days in Plymouth MA Office, two days remote
Compensation details: 20-25 Hourly Wage
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Customer Service Representative
Customer Service Supervisor Job In Lynn, MA
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
This is a contract to hire role.
Responsibilities
Communicate with customers via phone, email and chat
Handle inbound and outbound calls from external and internal clients
Provide excellent customer service to all callers and maintain adequate call times
Input documentation on all calls and follow-up with callers as needed
Escalate calls as necessary to the appropriate lead or department
Resolve customer support related issues and provide callers with proper solutions to their concerns
Qualifications
Experience: Open to various backgrounds including call centers, retail, hospitality, or banking. Prior customer-facing roles are a plus.
Problem-Solving Skills: Strong critical thinking ability to assess and resolve customer concerns efficiently.
Communication Skills: Excellent verbal and written communication skills to provide clear and professional service.
Call Volume Handling: Ability to manage 60-70 calls per day while maintaining quality interactions.
Customer Service Orientation: A strong commitment to delivering exceptional service to internal and external clients.
Adaptability & Multitasking: Capable of handling a fast-paced environment with changing priorities.
Technical Proficiency: Comfortable using computer systems for documentation and call logging.
Team Player: Willingness to collaborate and escalate issues when needed for resolution.
#43583
Hardware Team Lead
Customer Service Supervisor Job In Norwood, MA
Job Summary: This position is for a HW Team Leader reporting into the Analog and Mixed signal product development group. The successful candidate will be leading a team of analog and mixed development engineers in development of analog and mixed signal technology for PCB instrumentation in many design areas including
Precision measurement, signal sourcing, and DSP functions.
Strong grasp of detailed PCB development, analog circuit analysis, and familiarity with calibration of precision analog instrumentation are musts.
System level trouble shooting skills, plus excellent communication and organizational skills are mandatory.
Experience within the Automatic Test Equipment (ATE) industry is a definite plus
Work closely with marketing and applications to provide input to marketing strategies and future product developments.
Qualifications:
Master's Degree in Electrical Engineering (MSEE) preferred, bachelor's Degree in electrical engineering (BSEE) with additional experience acceptable.
Minimum of 5-year experience with MSEE, 7 years with BSEE preferably in ATE.
Strong detailed analog circuit analysis knowledge.
Ability to understand and create hardware block diagrams and schematics.
Ability to understand engineering, manufacturing, and customer requirements.
C/C++ programming skills.
Problem solving and debugging skills with the ability to solve system wide problems.
Ability to quickly learn our ATE programming environment.
Excellent communications skills.
Proven ability to develop quality deliverables on time.
Ability to team with software, hardware, applications and operations engineering staff, to bring-up new hardware designs and to diagnose chip and board problems.
Ability to adapt in a rapidly changing environment.
Beneficial Attributes: - ATE Experience and good understanding of Quality Audio Design.
With more than 3000 employees worldwide, we offer challenging and rewarding work experiences, generous employee benefits and a strong company culture. If you are looking for a global publicly traded company that provides you with international experience and a challenging work environment, then Cohu is your choice.
Connect with Cohu…
Connect with your future…
Cohu is a VEVRAA Federal Contractor and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability status or protected veteran status, or any other characteristic protected by law.
Appliance Service Specialist
Customer Service Supervisor Job In Hingham, MA
:
Established in 1953, George Washington Toma is a family-owned appliance sales & service company located in East Weymouth & Brockton, MA that continues to grow and expand year-over-year! - We are proud to be a member of a billion-dollar appliance warehousing and buying group, which affords us the ability to provide extremely competitive pricing & massive inventory selection to our customers. We pride ourselves on providing not only the best pricing and selection, but also top-notch customer service. Our company culture is one you won't find anywhere else; we are truly a family. Our ideal candidate is one who will enjoy & excel in a family-owned small business environment.
Overview:
If you're looking for a new career, enjoy being on-the-go, learning new things, and are mechanically inclined, we want you!
This role is a "tech trainee" role, with the goal of advancing to a full Service Technician.
Salary Range: $40,000 to $60,000+.
The Appliance Service Specialist will report directly to the Operations Manager, and is a very important role that supports sales, service, and delivery departments. In this position, the team member will perform PM checks, handle small repair requests (see list below), handle one-man deliveries, and will work with a qualified technician performing miscellaneous repair service orders (as part on their on-going training). This position requires that the team member take the required courses (or plans to take) at appliance repair school, and attend all manufacturer and support trainings that are offered.
What You'll Do:
1) Perform all required assignments as scheduled by the dispatcher. This assignments will
include:
Preventative maintenance checks.
Door reversals
Installation of coin chutes.
Installation of icemakers.
Handling all requests from the sales staff, i.e. sales measurements.
Correcting errors made by the delivery staff.
Assist other technicians as the second person in two men jobs.
Assist delivery as a third person in three men jobs.
Air Conditioner installations.
TV/VCR service road service.
Perform shop work, as needed, i.e. air conditioners, microwaves, RA's, etc.
TV hook-ups. Surround sound installs. PIP installs.
Handle one-man delivery calls.
Assemble tv stands and grilles, etc.
Assist with floor set-ups.
2) The dispatcher will schedule the specialist to work with another technician as part of their
training. All appliances will be worked on.
3) All paperwork will be properly completed and returned at the end of the shift or at the start of
the shift the following day.
4) The progress of the appliance service specialist will be reviewed on a timely basis to assure
progress and to determine which appliances they are capable on handling on their own.
5) All service calls will be handled in a professional manner with emphasis on customer
relations, i.e. fully satisfying the customer and leaving the work area clean and neat.
6) As needed, work as a delivery driver or helper.
7) All tools used for the position, service van, cell phone, etc., must be managed and controlled.
8) The progress of the appliance service specialist will be reviewed every 30 days. At that time,
adjustments to their training program will be made. The Specialist is responsible for
communications with management for training and support.
9) Perform all other tasks/special projects as needed.
10) Fill-in as needed on days/hours that are not the normal schedule.
11) All team members are expected to do whatever is needed to take care of our customers and
team members at all times.
12) Keep the playing field clean and safe at all times.
13) Must pass drug test, background check, and have a clean valid Driver's License.
What We're Looking For:
A proactive and results-driven mindset.
Ability to adapt and problem-solve in a dynamic setting.
Enjoys learning new things, being on-the-go, and is mechanically inclined.
What We Offer:
Healthcare and dental plans (company pays up to 50% of premium).
Paid personal and vacation time.
Paid holidays.
Paid BJ's membership.
Generous employee discount with a payroll deduction option.
401K plan.
A supportive and energetic team environment.
Ongoing training and professional development.
Career growth opportunities.
& more!
Are you ready to take your Career to the next level? Apply today and become part of a company that values growth, innovation, and teamwork.
TEAM LEAD: PRINCIPAL LANDSCAPE ARCHITECT - BOSTON
Customer Service Supervisor Job In Boston, MA
We have a current opportunity for a TEAM LEAD: PRINCIPAL LANDSCAPE ARCHITECT - BOSTON on a permanent basis. The position will be based in Boston. For further information about this position please apply.
I wanted to reach out because I have a client who is a highly respected, boutique firm in Downtown Boston is looking for a Team Lead for the newly formed Landscape Architecture & Planning Department to shape the future of their business. With a strong reputation, exciting projects, and a collaborative, tight-knit team, this is a chance to make a significant impact in a firm that values creativity, vision, and leadership.
What's in it for you?
Lead and grow a high-priority division within the firm
Work on a diverse mix of projects - industrial, multi-family, senior living, feasibility studies, and master planning
Direct client interaction and the opportunity to drive business development
A pathway to ownership - make yourself invaluable, and the leadership team will take notice!!
A collaborative team environment where your contributions are celebrated!!
A company culture that values work-life balance, professional growth, and having fun (think Red Sox games, golf retreats, and brewery outings!)
What They're Looking For:
15-20 years of experience, with a strong background in design and project management
Someone who thrives in face-to-face collaboration - this is an in-office role with a focus on teamwork
A leader who can integrate into the business, mentor staff, and build client relationships
Strong communication and writing skills to navigate client and regulatory discussions
Experience in permitting, zoning, and feasibility studies
A strategic thinker who can visualize creative solutions and bring them to life
This firm offers a unique opportunity to step into a leadership role with the potential for long-term growth and ownership. They're looking for someone who's excited to shape the future of the firm and leave a lasting impact on the profession.
Are you an experienced Landscape Architect with a passion for master planning, design, and project management? Do you have the business development skills to build strong client relationships? If so, lets connect!!!!
Client Success Specialist
Customer Service Supervisor Job In Boston, MA
The Client Success Specialist works in a client-focused, team-centered environment assisting the advisory team as the central point of contact for client requests. As a Client Success Specialist, you will be expected to communicate with clients daily to address their day-to-day needs. This position will report to the Client Service Lead.
Responsibilities
Understanding and proactively executing on the unique needs of multi-generational clients.
Coordinate, verify and pay trustees' Fees across accounts.
Coordinate, verify and settle all Tax Payments (estimates and payments due) for trusts and individuals and send prepared letters informing the family members.
Calculate year-end income payments by working directly with the families' accounting firms.
Processing ongoing gifting to charities and the children of beneficiaries.
Ensure any required IRA distributions are taken and coordinate and IRA Qualified Distributions with the accountant, so they are coded properly.
Coordinate ongoing tax loss harvesting and trades across all portfolio.
Check for investment losses to harvest on an ongoing basis
Maintain an up-to-date family tree
Coordinate the dissolution of trusts as necessary.
Money Movements
Execute all money movement requests
Verify that the payments are debited from the correct income and principal buckets and communicate as needed to the families.
Confirm any payments made are properly received and processed accordingly on the receiving end.
Keep copies of any outgoing checks for our records.
Pay invoices on behalf of clients.
Maintain records of the payments made for tax reporting purposes
Coordinate payments both from the clients and the trusts liabilities related to their taxes.
Monitor the principal and income balances of each trust on a weekly basis to ensure we have enough funds for upcoming distributions to beneficiaries.
Send all tax payments via certified mail
Reporting Duties
Prepare investment review meeting material for three meetings per year with various branches client relationships, including trustees, beneficiaries, accountant and attorney
Maintain reporting for all trustees and beneficiaries to ensure they are receiving timely and accurate reporting on all relevant portfolios.
Customize the information for meetings including purchase and sales summaries and explanation of thematic investment approach
Running weekly transactions reports to monitor and additions and withdrawals to the accounts.
Review monthly statements for each account and maintain electronic records.
Communication Duties
Proactively stay in contact with all family members from the branches on a quarterly basis
Communicate directly with the accountant frequently. We pay quarterly taxes, provide quarterly reporting on gains taken throughout the year, work together on tax cost questions of various positions in the account, determine if payments should be taken from the principal or income cash buckets
Be the direct point of contact for any trustees and beneficiaries.
Receive trade approvals prior to executing any trades from the accountant and trustees
Communicate any gifts over the annual exclusion amount to the attorney and the accountant.
Miscellaneous
Provide financial planning and purchase information to family members around home and auto purchases
Work directly with each family's estate planning attorney with any questions on gifting, account titling, trust distributions, etc.
Qualifications & Requirements
Bachelor's degree or equivalent experience
Minimum of 3-5 years of relevant experience, either full-time or through internships
Experience with Salesforce, Portfolio Accounting Software, DocuSign, Microsoft Suite (competency or ability to learn quickly)
RIA, Wealth Management, Financial Management background preferred
Customer service background preferred
Excellent verbal, written, analytical, and organizational skills
Ability to identify, meet and follow through with client needs and requests
Able to work independently
Enjoy being part of a team
Must be highly flexible and confidential with all client and firm matters
Sr. Supervisor, Credit Risk Review
Customer Service Supervisor Job In Boston, MA
Sr. Supervisor, Credit Risk ReviewProvidence, United States of America
USA Job Family Description: Serve as the third line of defense, providing the Board Audit & Board Risk Committees and senior management with independent assurance on the quality and effectiveness of internal controls, risk management (current or emerging), governance processes and systems, and lending units (overall asset quality, risk and compliance processes, underwriting policies, procedures, limits, concentrations), thereby helping to protect the company's value, solvency and reputation. To such ends, Internal Audit evaluates: the effectiveness and efficiency of these processes and systems; compliance with applicable laws and regulations, and with the requirements from supervisors; the reliability and integrity of financial and operational information; and, asset integrity. Credit Risk Review assesses the quality, quantity, direction and overall credit risk in the organization.
USA Job Function Description: Provide the Board Risk Committee and senior management with independent assurance on the company's lending units to assess overall asset quality, risk and compliance with established underwriting policies, procedures, limits and concentrations. Assess the quality, quantity, direction and overall credit risk in the organization through planned vertical and horizontal reviews, oversight of portfolio monitoring functions such as promontories, watched assets reviews, TDR reviews, new origination reviews, credit risk/solvency reporting and other portfolio monitoring reporting. Provide objective assessments of credit risk management staffing, underwriting and credit analysis, portfolio monitoring, and problem loan management. Provide objective assessments of policies and procedures.
Essential Functions/Responsibilty Statements:
Conducts onsite and offsite reviews, to provide an independent assessment of the quality, quantity, direction and overall credit risk in the organization through planned vertical and horizontal reviews.
Assesses asset quality, status and appropriateness of existing risk controls/compliance with established underwriting policies/risk tolerance.
Participates and leads onsite and offsite examinations.
Works on the necessary sampling, defines scope and type of review.
Prepares planning/intro memo.
Reviews required documentation for loan review testing, inclusive of conducting credit file reviews and completing necessary line sheets.
Reviews individual loan files for compliance with underwriting and default management policy and procedure.
Prepares written summary report of findings, observations and recommendations.
Communicates findings to Line and Risk management.
Assists in the oversight of portfolio monitoring functions such as quality control, default/foreclosure management, credit risk/solvency reporting and other portfolio monitoring reporting.
Assesses asset quality, status and appropriateness of existing risk controls/compliance with established underwriting policies/risk tolerance.
Ensures underwriting credit analysis is sound and justifies/mitigates the identified credit risk.
Ensures credit culture is consistent throughout organization and represents approved Risk Tolerance Statements.
Assesses/Ensures risk rating integrity and timeliness of rating changes.
Ensures appropriate specific reserves are in place and charge-off aretaken timely.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
Bachelor's Degree or equivalent work experience in Accounting, Finance, Business or equivalent field. (Req)
Master's Degree in Accounting, Finance, Business or equivalent field. (Pref)
Work Experience:
Banking experience, preferably concentrated in Credit Risk Management or Credit Risk functions such as Underwriting or Originations, 12-15 years (Req)
Skills and Abilities:
Strong working knowledge of loan procedures and policies
Analytical and problem solving skills
Ability to work independently with limited supervision
Technology and computer skills, with the ability to effectively use Microsoft Office (Word, Excel, Outlook, Powerpoint)
Detail oriented with project management skills
Strong verbal and written communication skills
Time management skills and the ability to complete multiple projects simultaneously and in a timely manner
Solid diplomatic skills with the ability to resolve conflict
EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights:This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
Primary Location: Providence, RI, Providence
Other Locations: Rhode Island-Providence,Texas-Dallas,Massachusetts-Boston
Organization: Santander Holdings USA, Inc.
Salary: $105,000 - $175,000/year
Client Specialist Key- Holden, MA
Customer Service Supervisor Job In Holden, MA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00324 Holden, MA-Holden,MA 01520Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.