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Customer service supervisor jobs in North Dakota - 506 jobs

  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Customer service supervisor job in Dickinson, ND

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
    $32k-37k yearly est. 7d ago
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  • CSA Instructors

    North Dakota University System 4.1company rating

    Customer service supervisor job in Valley City, ND

    Part-Time CSA Instructor: Only apply to this job posting if specifically directed by the Director for Community School of the Arts. This is a part-time, non-benefited position. This job posting serves to collect information for payroll purposes only. Unsolicited applications to this posting will NOT be considered or responded to. This position is subjected to North Dakota Veteran's Preference requirement. Additional Information Click on the Apply for Job button. Resume and cover letter are not required. Email ***************************** for questions regarding CSA Instructor responsibilities.
    $37k-43k yearly est. Easy Apply 24d ago
  • Logistics Customer Service Manager

    s & s Transport Inc. 3.9company rating

    Customer service supervisor job in Grand Forks, ND

    Join a Company That Puts Employees First!
    $44k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Lead-Kirkwood

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Bismarck, ND

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.25 Maximum Salary: $20.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16.3-20.5 hourly 22d ago
  • Supervisor, Ramp and Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service supervisor job in Fargo, ND

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities The Supervisor - Airport Services coordinates the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station operation budget Confers and cooperates with the Manager in formulating administrative/operational policies and procedures to be implemented Reviews and standardizes procedures to improve efficiency within the operation Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on operational conference calls, station audits and prepares various reports Coordinates activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Maintains records such as time and attendance, personnel files and performance Will provide guidance to the team on performance issues as well as coach and counsel employees. As necessary, the Supervisor will work in the operation during peak or irregular periods Qualifications Who are we looking for? Requirements: Minimum Age: 18 High school diploma or GED equivalent College coursework or college degree desirable Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Previous work experience in an airline or airport capacity such as all operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Ability to effectively and efficiently manage multiple and often competing priorities Demonstrated ability to communicate verbally and in writing Willing and able to work non-standard work schedules when necessary due to changing or unplanned operational needs Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous working experience in a team lead, supervisory or managerial role preferred Minimum one year customer service experience preferred Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, and American Airlines Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated. In this role, strong organizational, decision-making and interpersonal skills are necessary. Ability to adapt to the changing needs of the business is critical Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $27k-33k yearly est. Auto-Apply 36d ago
  • Medical Customer Service - Day One Benefits!

    Biolife 4.0company rating

    Customer service supervisor job in Bismarck, ND

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - ND - Bismarck U.S. Starting Hourly Wage: $17.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - ND - Bismarck Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $17 hourly 47d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Customer service supervisor job in Bismarck, ND

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 11d ago
  • Customer Service

    Hertz-Overland West, Inc.

    Customer service supervisor job in Bismarck, ND

    Job Description Applicant must be high energy, outgoing, well spoken with strong verbal and written skills. We are looking for a strong driven individual who would like to work for a company that offers advancement as well as excellent benefits package. Pay? Above average plus commission and the empowerment to make many decisions on shift in order to provide your customer with the best possible service. Applicants must be 18 years of age, poses a high school diploma or equivalent and a valid driver license, though not necessary is strongly preferred. Sales experience and customer service experience is a must. Participant of E-Verify This is for night and weekend shifts full/part time. . Job Types: Full-time, Part-time Pay: $17.00 per hour #hc19190
    $17 hourly 29d ago
  • Virtual Customer Service Professional

    Re-Krut Services

    Customer service supervisor job in Bismarck, ND

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. โ€ข Excellent listening skills, strong English communication skills (verbal and written) โ€ข Answer general customer inquiries. โ€ข Resolve concerns or complaints related to your client. โ€ข Communicate client policies. โ€ข No Cold Calling, No Telemarketing, inbound calls only. Qualifications โ€ข Must be 18+ to apply โ€ข High school diploma or equivalency โ€ข Secondary education and/or some college is preferred โ€ข Able to perform basic math skills โ€ข You'll make your own schedules โ€ข Must be able to pass a background check โ€ข Minimum 3+ months of customer service , retail, or sales experience preferred โ€ข Ability to multitask and prioritize in a fast-paced environment. โ€ข A background check is required. (client may ask for drug test) โ€ข Comfortable with basic Computer skills including email and documents. โ€ข Would like to work PT or FT as a 1099 contractor from home. โ€ข A Quiet home office place to work. No ambient sounds such as pets or children while working. โ€ข Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: โ€ข Computer (PC, or Mac) โ€ข Windows Vista is not accepted at this time โ€ข Computer USB Headset, Microphone or PC speakers โ€ข High speed Internet access provided by a cable or DSL provider โ€ข Satellite broadband does not meet our requirements โ€ข Use of wireless and Wi-Fi "air cards" is prohibited โ€ข A dedicated, hard wired phone with no features. โ€ข A noise canceling phone headset. โ€ข A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10 Additional Information
    $9-14 hourly 1d ago
  • Customer Service & Food Production

    Dee Jay's QSR Inc.-KFC

    Customer service supervisor job in Dickinson, ND

    Job Description KFC Team Member (Customer Service & Food Production) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Employee meal discount program Career advancement and professional development opportunities Medical benefits Health and Wellness programs PERKS! Discounts on various offers Next Day pay available KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $27k-36k yearly est. 19d ago
  • Client Service Supervisor

    Help at Home

    Customer service supervisor job in Bismarck, ND

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: โ˜ up to 50 pounds; โ˜ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $20-22 hourly 11d ago
  • Customer Service Attendant

    Securitas Inc.

    Customer service supervisor job in Jamestown, ND

    Entry Level Customer Service Attendant - Full Time - Jamestown, ND Former Military / Law Enforcement Encouraged To Apply!! Wage: $20.00/HR Thinking about a job in the security field? Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our core values of integrity, vigilance, and helpfulness, we help safeguard our clients' guests, property, and information. Looking for career growth? We provide distinct training paths and development tools for all employees from security officers to management!!! Make Us Apart Of Your Career Path. Join Our Team & Apply Today!! What Your Day May Look Like: * Conflict resolution and de-escalation. * Secure entrances / exits. * Conduct patrols inside and outside the client's premises in various weather conditions. * Frequent interactions with client employees and guests. * Identify and report safety issues, hazardous conditions, or any suspicious activity. * Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations. * Set up barriers / signage and provide direction or information to others. * Carry out specific tasks and duties of similar nature and scope as required for assigned site. What We Offer: * Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options. * Virtual Medical Appointments With Telemedicine. * Paid Time Off, Free Uniforms, Paid Training. & Weekly Pay! * DailyPay Access Program NOW Available!!! * Employee Assistance Program. * Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel & So Much More! Position Requirements: * 18 years of age or older. * High School Diploma, GED, OR ability to complete the GED program within 6 months. * Standard computer / technology skills needed. * Security, Law Enforcement, OR Military experience a plus!! * Conflict resolution and de-escalation skills a plus!! * Must be able to interact with a wide range of individuals in a professional manner. * Must have great attention to detail and remain vigilant throughout shift. * Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation. * All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. * Strong customer service skills required. * Strong observation skills needed. If you have a passion to help people, we would like to meet you. We can teach you the rest! Come join our team and help make our world a safer place. See a different world. EOE/M/F/Vet/Disabilities
    $20 hourly 15d ago
  • Supervisor Mortgage Servicing Oversight

    City National Bank 4.9company rating

    Customer service supervisor job in Bismarck, ND

    WHAT IS THE OPPORTUNITY? We are seeking a Supervisor Mortgage Servicing Oversight to lead our mortgage servicing operations with a focus on compliance and performance excellence. This role involves managing vendor relationships, ensuring subservicers meet contractual obligations and regulatory requirements.Key responsibilities include developing and implementing controls for servicing regulatory themes, conducting regular audits, and establishing a data scorecard to monitor key performance indicators. The supervisor will oversee training initiatives for subservicer staff, create standardized documentation practices, and prepare comprehensive reports for senior leadership.Managing all Servicing Escalations and Client Interactions:The supervisor will also handle escalation management with urgency, addressing any critical issues or breaches in service level agreements swiftly. This role requires effective communication with clients, ensuring their concerns are resolved promptly and professionally. Building strong relationships with clients and providing timely updates will be essential to maintain trust and satisfaction.Collaboration with internal departments such as Analytics, Legal, and Risk is essential to align vendor performance with compliance goals. A commitment to continuous improvement will drive the refinement of controls and processes in response to regulatory changes. WHAT WILL YOU DO? * Serve as the primary point of contact for sub-servicers, ensuring communication and coordination. * Monitor and evaluate sub-servicer performance against contractual obligations and performance standards. * Develop and implement controls for servicing regulatory themes to ensure adherence to compliance and legal requirements. * Conduct regular audits of subservicer operations and compliance practices. * Establish a data scorecard to track key performance indicators (KPIs) related to compliance and service delivery. * Analyze performance metrics to identify areas for improvement and drive corrective actions. * Implement training programs for subservicer staff on compliance standards and best practices. * Update training materials to reflect regulatory changes. * Define documentation standards to ensure consistency and accountability in operations. * Prepare and present detailed reports on vendor performance, compliance issues, and risk management to senior leadership. * Maintain a feedback loop to refine controls and scorecards based on performance data and stakeholder input. * Stay updated on regulatory changes and adjust processes accordingly. * Partner with internal departments (Analytics, Legal, Risk) to align vendor performance with organizational compliance goals. * Oversee default-related activities managed by subservicers, including collections, loss mitigation, bankruptcy, and foreclosure. * Address and resolve issues or breaches of service level agreements identified through monitoring and audits. * Build and lead the bank's mortgage department, focusing on strategy, staffing, and revenue goals. * Create a comprehensive suite of mortgage products and services. * Establish policies, procedures, and workflows to ensure compliance and operational efficiency. * Recruit, train, and manage Mortgage Loan Originators (MLOs) and operations staff. * Drive growth and profitability within the mortgage division. * Ensure underwriting standards are met and loans comply with regulatory and secondary market guidelines. * Manage vendor relationships and mortgage software applications. * Represent the bank in community and civic activities to enhance market presence. * Manage foreclosure and bankruptcy processes, overseeing files related to default law, including title issues and contested foreclosures. * Provide oversight of the sub-servicer's foreclosure and bankruptcy attorney network, ensuring proper case management and cost allocation. * Implement standardized processes and best practices for insurance policy placement to enhance customer experience and ensure compliance. * Conduct assessments and measurements of sub-servicing activities, particularly focusing on property and casualty insurance matters. * Establish rigorous quality control measures to maintain high standards of service and compliance. * Collaborate with stakeholders to evaluate the impact of climate factors on affordability, ownership costs, and Mortgage Servicing Rights (MSR) valuations. * Train team members and strategic partners on best practices related to foreclosure and bankruptcy. * Assist the Sub-Servicing Oversight Team in ensuring all sub-servicers and third parties comply with standards and regulatory requirements. * Engage with investors and insurers to advocate for policies beneficial to all stakeholders. * Undertake special projects or strategic initiatives as assigned by senior leadership. * Perform other duties as necessary, including travel. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 12+ years of mortgage servicing experience to include responsible risk management and strategic decision-making and ability to manage complex projects and initiatives * Minimum of 5 years of Mortgage Default Experience * Minimum of 5 Years of Mortgage Subservicing Experience *Additional Qualifications* * Deep knowledge of mortgage regulations and secondary market guidelines (Fannie Mae, Freddie Mac). * Running servicing operations and establishing an end to end servicing oversight control for a bank. * Strong leadership, communication, and analytical skills. * Proficiency in loan origination software (e.g., Encompass) and Microsoft Office. * Excellent leadership, consulting, and communication skills, including the ability to lead direct and indirect reports and influence all levels within the organization * Excellent negotiation skills and highly collaborative planning ability, excellent diplomacy, tact, judgment, problem-solving and decision-making skills * Ability to think critically and strategically and drive change; capability of successfully managing multiple projects concurrently * Strong quantitative, governance, and analytical abilities * Ability to solve complex problems and drive structure through ambiguity * Strong verbal and written communication skills with ability to provide effective challenge to senior management and cross functional leadership * Advanced proficiency in Microsoft Office technologies (PowerPoint, Excel, Word, Visio) *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $0 - $0 per hour. Exact compensation may vary based on skills, experience, and location. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $78k-99k yearly est. 5d ago
  • Traveling Superintendent - Hyperscale Data Center

    Actalent

    Customer service supervisor job in Ellendale, ND

    Command the field on a highโ€‘complexity, hyperscale program. The Superintendent plans and directs all site operations-safety, logistics, sequencing, and productivity-while mentoring multiple superintendents/assistants and driving continuous improvement across the craft. Responsibilities * Preconstruction Readiness: Build crisis management, logistics, site rules, safety, and phase plans; align shortโ€‘interval schedules with critical path milestones. * Daily Operations: Lead huddles, weekly work plans, deliveries, and subcontractor coordination; maintain current drawings, logs, and inspection records. * Schedule Mastery: Develop and adjust the field schedule; manage constraints; facilitate pullโ€‘plan sessions and standard work adoption. * Quality & Closeout: Implement projectโ€‘specific QC (preโ€‘installs, firstโ€‘work, observations, inspections, punchlist); ensure commissioning and owner training are flawless. * Financial Stewardship: Track labor, materials, equipment; review weekly/monthly cost projections with PMs; protect margin via productivity and plan adherence. * People & Culture: Mentor superintendents/assistants/foremen; run superintendent meetings; champion safety orientation and OSHA compliance. Qualifications (Required) * 5+ years of construction field leadership; capable of supervising multiple field leaders on large campuses. * Proficient with Outlook, Excel, Word, Bluebeam (or equivalent). * Demonstrated success driving Lean practices and continuous improvement. * Ability to clear federal background requirements and sensitive site screens when required. Qualifications (Preferred) * Twoโ€‘ or fourโ€‘year degree in a construction discipline; OSHAโ€‘30 and CPR/First Aid current. * Experience adjusting field labor across projects; excellent written/verbal communication. Work Environment & Travel * Regular travel to program sites may be required; onsite presence is expected during active phases. Why Join Us * Lead the build of a missionโ€‘critical, multiโ€‘building campus with national visibility. * Shape schedule, safety, and quality outcomes while mentoring the next generation. * Work within a supportive, highโ€‘performance culture that values standard work and Lean. Campus by the Numbers (Anonymized) * 100 MW of critical IT load live (first building)-commissioned in two 50 MW phases * Campus capacity: 400 MW planned at full build-out * Leased under a ~$11 billion, 15โ€‘year agreement-initially 250 MW, later expanded to full capacity * Ultra-efficient design with liquid cooling, near-zero water usage, and projected $2.7 billion in lifecycle cost savings over 30 years * On a record pace-first 50 MW operational in late October, second phase shortly thereafter Job Type & Location This is a Permanent position based out of Ellendale, ND. Pay and Benefits The pay range for this position is $125000.00 - $150000.00/yr. Eligible for: - Medical - Dental - Vision - HSA - FSA - AD&D Insurance - Disability and Maternity Benefits - 401K Retirement Plan - Bonuses Workplace Type This is a hybrid position in Ellendale,ND. Application Deadline This position is anticipated to close on Jan 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $125k-150k yearly 3d ago
  • Customer Service Associate

    Us Corp2Corp

    Customer service supervisor job in Fargo, ND

    Compunnel Software Group is a New Jersey based premier information technology consulting & services company into this market for nearly two decades now; with close to two decades of experience in IT Industry which includes consulting, development, e-learning etc. Our company is going through a tremendous growth spurt and we are now interested in personnel like you to augment the work force in the company. We have several projects starting that we are staffing for. If you think you would like to become a consultant for Compunnel Software Group Inc., please send me an updated copy of your resume along with a detailed summary of your work experience. I need a phone number to contact you. I look forward to possibly working with you on these positions. We offer specialized services to our clients to meet their business objectives. Successful solutions that are valued by our clients are in industry areas such as pharmaceuticals, telecommunications, banking, finance, manufacturing, publishing and consumer products. Job Description Qualifications Qualifications & Experience: 2+ years of experience in a call center Or fresher's with good communication skills Multiple language skills a plus Technical Skills: Computer proficiency required Internet skills required E-commerce experience a plus Customer Relationship Management Additional Information No sub vendors please !
    $24k-31k yearly est. 1d ago
  • Field Service Supervisor (Cement)

    Axis Energy Services

    Customer service supervisor job in Williston, ND

    ***This job has preference to qualified local job seekers within 60 miles of our Axis Platteville, CO facility. The Field Service Supervisor is responsible for the management and supervision of field crew and the cementing process from the calculations to preparing a well for production, mixing and pumping on various cement equipment, even driving Class A equipment to location. This position will ensure job performance is of high quality, equipment is maintained at a high level, pump operation is performed per Axis management and operating procedures and effective coordination with the customer representative on all job aspects. The Field Service Supervisor is responsible for the day-to-day rig and ancillary equipment production as well as the relationship with the Company's customers. This position promotes and implements the Company's policies and standard operating procedures while also advancing the best interest of the Company's customers. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Proactively communicate with the reporting Operations Management on customer status and crew performance. Calculate Oilfield calculations and Pump schedule, while even mixing and pumping various equipment. Receive and implement the job orders from the customer representative. Assist the customer, when requested, in the planning and scheduling of other services for the job. Communicate job and scheduling status with district Sales Representative. Be responsible for the field crew and all information needed to perform the job to the customer's specifications. Effectively monitor and evaluate assigned Operator and crew performance. Help support, measure, and monitor all company quality and performance programs. Help in the resolution of disputes or problems between customers and Axis. Look for new business and market opportunities. Aid in the recruitment of crew hands. Review and prepare well reports, CORE activity reports, incident Reports and non-personnel incident reports. Manage all assigned equipment maintenance and communicate maintenance requirements and issues to direct Operations Management. Communicate any safety or environmental incidents or issues and concerns with Operations and HSE Management. Ensure strict adherence to all company Safety and Operating Policies with both company personnel and subcontractor personnel. Ensure that the company fulfills all its responsibilities in meeting, and hopefully exceeding, the customer's expectations and requirements. Minimum Qualifications (Knowledge, Skills, and Abilities) High School Diploma/GED/equivalent education; Minimum 3 years' experience Oilfield cementing. Must have valid, active state-issued driver's license Class A, 3 years minimum. Proficiency in Microsoft Office (especially Word and Excel). Must be able to work a varied rotational schedule and travel as job requires. Work may be performed in all weather conditions. Mobility, including entering confined spaces, enter areas by the use of ladders or other access devices; ability to bend, stoop, twist, stand, squat, crawl and walk Must be able to lift up to 75 lbs. Ability to effectively communicate, both verbally and written in English. Basic math skills and problem solving and organizational skills. Demonstrated ability to communicate effectively with customers, visitors, vendors and other employees. Ability to interact with others in a team and fast-paced environment Reliable telephone (cell phone) communication and transportation Ability to clear eligibility on Axis pre-employment requirements Receipt of proof of eligibility to work in the United States, as required by law.
    $38k-56k yearly est. 46d ago
  • Senior Customer Solutions Engineer - IMS Professional Services

    Rocket Software 4.5company rating

    Customer service supervisor job in Bismarck, ND

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
    $85.8k-107.3k yearly 60d+ ago
  • Service Supervisor (Field) (AMS)

    Enerflex Ltd.

    Customer service supervisor job in Williston, ND

    This position is responsible for supervising and scheduling all aspects of process field operations within an (possible multi state) Area, including safety and regulatory compliance, staffing, employee development, and assisting in ensuring that all Area revenue service, gross margin goals are achieved/exceeded. Other duties include but are not limited to, enforcing company standards and procedures, ensuring overall operational efficiencies, customer service, oversight of the quality of service provided, and assisting with process field service projects including commissioning, troubleshooting, diagnostics, and repairing systems associated with Gas Compression systems or Refrigeration and Natural Gas processing systems. Principle Responsibilities and Duties * Work directly with the local Branch Manager in coordinating the activities of all Technicians assigned to the area, including supervising, assisting, and monitoring their work / job assignments. * Ensure Technician assignments are efficiently organized in order to minimize driving and response time. * Assist with training Technicians in technical/service competencies as well as the processing of all required documentation and oversee major repair decisions. * Monitor unplanned service call frequency, vehicle maintenance expenses, and review all field service reports. * Ensure that the appropriate environmental/safety accommodations and precautions are implemented and followed. * Communicate regularly with the Branch Manager on the status of Area personnel, staffing levels, productivity, and any developments regarding service issues or customer concerns. * Respond to customer requests and address customer needs proactively while representing the company in a professional manner at all times; develop and maintain internal as well as external customer relationships. * Encourage, develop, and ensure a safe work environment. * Other duties assigned by manager. Supervisory Responsibilities: * Directly, as well as, indirectly manages employees in accordance with the EFX policies and applicable laws. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Scope may include supervision of direct reports as well as indirect supervision of their direct reports. Qualifications * Must be able to provide preventative and corrective field mechanical service on gas compression, and/or production equipment on site at end user locations. * Must be able to teach and demonstrate knowledge of proper purging and loading practices/procedures. * Must be able to identify and Stop activities that are unsafe for personnel or the environment when they occur or about to occur. * Must have an advanced understanding of Gas & Oil properties, conditions, and theories. * Must have an advanced understanding of Compressor and Production Equipment types, models, and theory of operation. * Must have an advanced understanding of Installation, Assembly, Commissioning, Trouble Shooting and Repair procedures related to gas compressors and production equipment. * Must have a thorough understanding of tooling utilized to install, maintain, and operate Gas Compressors and Production Equipment. (Dial indicators, Laser alignment tools, feeler gauges, Digital volts Ohm meter, Emissions test equipment, and Hydraulic torqueing equipment). * Must be able to teach and demonstrate proper technique of coupling alignments using both Laser and dial indicator methods. * Must be able to accurately teach and operate Inclinio or equivalent equipment to achieve compliance with Ariel ER-82 for large compressor frame installations. * Must be able to teach how to decipher P&ID's, Blueprints, Installation Instructions, and Technical Manuals. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to understand and follow instructions furnished in written, oral, or diagram form. * High school diploma or general education degree (GED) and advanced vocational/technical training. * Must have 15+ years applicable experience * Must have proof of certification from CAT/ Waukesha (or equivalent) to: * CAT Gas I * CAT Gas II * CAT Electrical * Ariel Basic * Ariel Mechanical * CAT 3500 ADEM III * CAT 3500ULB * Waukesha VHP * CAT 3600 ADEM III * CAT 3600 Master Mechanic * CAT Failure Analysis * Waukesha 9390 * Must also stay current on all updated OEM model specific training * Must be able to pass a pre-employment drug screen, background check and post offer physical testing. * Must have a valid motor vehicle driver's license. * Must have the knowledge and ability to accurately complete advanced level maintenance, repairs, and installation activities unassisted. * Must have extensive electrical /control panel knowledge and capable of reading schematics, troubleshooting, installation, and diagnostics of all major OEM panels (Murphy, Altronic, Alan Bradley) * Must be able to understand install and tune all major systems controls related to compressor packages and supplied off skid equipment. * Must have his/her own tools of the trade. (With exceptions of specialty or OEM specific diagnostic equipment) * Must be able to use CAT ET or equivalent for other OEM's * Must be able to interpret Compressor Performance and calculate engine horsepower. * Must know and understand how to use CAT Gas Engine Rating Pro (GERP) * Must understand and be capable of tune engines to meet proper engine performance and emissions. * Must be capable of accurately operating emissions test equipment (Testo, ECOM). * Must be able to lead and perform overhauls, new unit installations, startups, and diagnostics on all major OEM's independently. Physical Requirements While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and adverse outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The noise level in the work environment is usually loud. About Us: Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide. Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry. We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all. What Enerflex Offers You: Full time employees enjoy the following benefits: * Generous healthcare, dental and vision plans * 401(k) employer matching * Generous paid time off program * Employee equity plan * Tuition reimbursement * Fun office environment Enerflex is an Equal Opportunity Employer Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required. Nearest Major Market: North Dakota
    $33k-50k yearly est. 60d+ ago
  • Pembina Gorge State Park Seasonal Park Customer Service Associate

    State of North Dakota 4.2company rating

    Customer service supervisor job in Walhalla, ND

    Are you passionate about the outdoors, safety, and helping others? The Seasonal Park Customer Service Associate (CSA) plays a vital role in showcasing the state park's history, beauty, and recreational opportunities while ensuring everyone has a safe and memorable experience. This position involves a mix of public interaction, greeting visitors, providing information on park fees and amenities, registering campers, working in our concession stores, and promoting activities. As a CSA, you may rotate between customer service, concessions, and entrance booth roles-keeping every shift active, social, and different. No two shifts may be same! All applications will be reviewed and scored on a weekly basis until all positions are filled. Seasonal housing may be available! Duties and Tasks Key Responsibilities: * Greet Park visitors in a friendly and professional manner * Provide information about park amenities, trails, events, rules, and safety * Collect entrance and camping fees; issue permits and receipts * Register campers and day-use visitors using park systems * Monitor visitor activity and report unusual events or emergencies * Keep visitor areas, booths, and informational displays clean and organized * Support park staff with light administrative tasks and special programs * Rotate through different customer service stations to gain varied experiences * Prepare and serve food and beverages following health and safety guidelines * Operate point-of-sale (POS) systems for cash and card transactions * Restock inventory and assist with inventory counts * Maintain cleanliness and sanitation of concession areas, equipment, and dining spaces * Assist with opening and closing duties, including setup, cleaning, and securing the area * Provide visitors with friendly information about park amenities, programs, and events * Report maintenance or safety concerns to supervisors promptly What You'll Gain: * Meet new people and explore the park * Build customer service, teamwork, and communication skills * Get hands-on experience with food service, retail, and money-handling * Enjoy fast-paced, fun shifts-no two days are the same Minimum Qualifications * Applicants must be at least 14 years of age or older. * Strong Basic math and cash-handling abilities * Ability to work independently and remain alert during long periods of inactivity * Comfortable working outdoors in varying weather conditions * Availability to work weekends, holidays, and flexible shifts About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family. Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate. How To Apply: Apply online via the North Dakota Job Seekers website. Applications must be submitted by 11:59 PM on the closing date. Your application must include: * Resume * Three professional references Need assistance with your application? Contact **************** or ************ for all technical issues. For reasonable accommodations or questions about recruitment/selection, contact La Tonya Stocks, PHR at *************** or ************. TTY users may use Relay North Dakota at 711 or **************. Please note: * Applicants must be legally authorized to work in the United States. North Dakota Parks and Recreation do not provide sponsorship of any kind. * A background check and criminal investigation are required for this position. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. ยง 23-12-10.
    $24k-29k yearly est. 5d ago
  • Logistics Customer Service Manager

    S & S Transport Inc. 3.9company rating

    Customer service supervisor job in Grand Forks, ND

    Join a Company That Puts Employees First! Since 1981, our family-owned logistics and warehousing company has been moving freight with care and expertise. Headquartered in Grand Forks, ND, with terminals in Milton WI, and Anniston, AL, we continue to grow and are looking for great people to add to our team! We're looking for a Logistics Manager to lead our logistics team and drive exceptional service for shippers and carriers. This role offers flexibility to work from any of our three locations. Prior brokerage or dispatch experience is preferred. What You'll Do: Oversee logistics operations, ensuring efficient shipping and receiving Develop and manage project plans, budgets, and timelines Negotiate logistics details with suppliers and customers Analyze distribution processes and recommend improvements Prepare reports and presentations for senior management Supervise and assign tasks to logistics employees What You Bring: Expertise in logistics and project management Strong analytical and problem-solving skills Proficiency in project management software and Microsoft Office Strategic mindset with a knack for efficiency Perks & Benefits: Competitive pay + annual performance increases Quarterly bonuses Health, dental, vision, and life insurance (zero deductible options) Flexible spending account Paid time off starting Day 1 + paid holidays 401(k) with company match If you thrive in a fast-paced, team-oriented environment, apply today and grow with us! For more information, please call Susan at **********
    $44k-72k yearly est. Auto-Apply 60d+ ago

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