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Customer service supervisor jobs in Oregon - 1,592 jobs

  • Bilingual Front Desk/Customer Service

    Worksource Oregon 3.8company rating

    Customer service supervisor job in Salem, OR

    A current iMatchSkills account is required prior to referral to the employer. To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}. Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer Service Representative. The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow. Minimum Requirements: - At least 18 years of age - High school diploma or GED - Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers Preferred (Not Required): - At least 1 year of customer service experience Job Duties: - Answer phones - Review and process applications for new business - Create client files - Answer client questions about billing and take payments - Process cancellations - Process incoming mail - Electronic delivery of policies - Work directly with mortgage companies and financial institutions - Document review Employer Notes: - Employer conducts a drug test and background check Hours and Wage - Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch - $20 to $22, depending on experience - Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours) Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.
    $28k-35k yearly est. 3d ago
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  • Customer Service Supervisor

    Veterinary Referral Center of Central Oregon 3.7company rating

    Customer service supervisor job in Bend, OR

    At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations-leading to a fulfilling and impactful career in veterinary medicine. Why Choose VRCCO? VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. We push to deliver outcomes otherwise not possible by supporting, developing, and having the expertise to perform such things as dialysis, joint replacements, and even pituitary surgery. To improve the experience for our patients and help support our amazing team we have created a purpose built veterinary hospital campus, with an over 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future. We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us. Requirements Job Summary: We are seeking a Customer Service Supervisor to lead our client-facing operations and call center at one of the largest veterinary hospitals in the region. With over 10,000 pet patients annually and a team of more than 125 employees, this role is critical in ensuring exceptional service experiences for pet owners while supporting the hospital's mission of compassionate, high-quality veterinary care. The Customer Service Supervisor will oversee the client service team, streamline communication between pet owners and medical staff, and implement service standards that reflect our hospital's values of empathy, professionalism, and excellence. Responsibilities include: Leadership & Team Management Supervise, mentor, and develop the customer service team (front desk, call center, client relations). Manage scheduling, workload distribution, and performance evaluations. Foster a culture of accountability, collaboration, and continuous improvement. Client Experience Ensure pet owners receive timely, empathetic, and accurate communication regarding appointments, procedures, billing, and follow-ups. Resolve escalated client concerns with professionalism and compassion. Implement feedback systems to measure and improve client satisfaction. Operational Excellence Develop and enforce customer service policies, procedures, and best practices. Collaborate with medical and administrative teams to optimize patient flow and reduce wait times. Monitor service metrics (call response times, appointment scheduling efficiency, satisfaction scores). Strategic Contribution Partner with leadership to align customer service initiatives with hospital goals. Contribute to hospital-wide projects such as technology upgrades, workflow improvements, and community outreach. Benefits Highlights Medical: Multiple plan options with 70% coverage Dental/Vision: Multiple plan options with 50% coverage Profit sharing available for all heroes (employees) Tenure bonuses Savings: 401K matching program Stipends for continuing education Ready to Make a Difference? If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family-where we go beyond expectations, every day! Visit *********************************** to learn more!
    $30k-39k yearly est. 42d ago
  • Customer Service Supervisor

    Levi Strauss 4.3company rating

    Customer service supervisor job in Portland, OR

    Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's , Dockers , Beyond Yoga ) stand for freedom and self-expression. Supervisors contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. We're looking for a Supervisor who shares our values: Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage. Empathy for Customers and Co-workers: You add positivity to our store culture and play a part in driving a memorable experience for our employees and customers. Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model and aspire for more. Drives Performance: You're results-oriented and support the team. You'll support the leadership team to success: Growing Sales: Execute sales strategies and monitor performance to drive revenue growth. Be a coach: Guide and support team members through effective mentorship and leadership. Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards. Customer Focus: Ensure exceptional customer service and foster a welcoming shopping environment. The role requires someone who: Is good with people and able to support, assist, and coach store associates to perform their work effectively. Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management. Consistently meets or exceeds established store and individual sales and performance goals. Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders. Must have reliable transportation. Must be 18 years or older. Life-Enhancing Perks: Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter. Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live. Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year. Live in Levi's: 60% employee discount. Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$. Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga. LOCATION Portland, OR, USA FULL TIME/PART TIME Part time COMPENSATION The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.05 - $28.45 per hour, varying with experience and qualifications. Current LS&Co Employees, apply via your Workday account. Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $17.1-28.5 hourly Auto-Apply 60d+ ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service supervisor job in Medford, OR

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight We can recommend jobs specifically for you! Click here to get started.
    $30k-39k yearly est. Auto-Apply 15d ago
  • LOSS PREV/CUSTOMER ENGAGEMENT SPEC

    Fred Meyer 4.3company rating

    Customer service supervisor job in Portland, OR

    Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - Strong attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information - Ability to work in a fast-paced environment - Ability to work within strict time frames/resolute deadlines - Strong critical thinking skills, attention to detail and ability to draw conclusions Desired - Ability to speak a second language - Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $34k-61k yearly est. 4d ago
  • Home Services Manager - Customer Service & Sales

    Mac's List

    Customer service supervisor job in Portland, OR

    Househappy is seeking a results-oriented Home Services Manager to lead our Customer Service/Sales function. The Manager will own results for meeting core job goals and driving ancillary sales, ensuring high-quality service delivery and revenue growth while supporting and developing a remote team. Key Responsibilities * Own results for meeting monthly team and departmental goals, including core job KPIs and ancillary sales targets (add-ons, upgrades, cross-sells). * Manage end-to-end job operations: schedule, coordinate, and oversee home maintenance and improvement service jobs to completion. * Lead, coach, and develop the Customer Service/Sales team; set clear objectives, monitor performance, conduct reviews, and implement improvement plans. * Ensure timely, accurate communication with homeowners and service providers; resolve escalations and maintain high customer satisfaction. * Define priorities and allocate workload to meet company goals efficiently; enforce process adherence and best practices. * Use and implement tools available like AI to review and proof bids and estimates for accuracy upon acceptance. * Build and maintain strong relationships with customers and service providers; create strategies to increase ancillary revenue and repeat business. * Collaborate with cross-functional teams (Director of Home Services, operations, marketing, finance) to align initiatives and reporting. * Analyze performance data, produce regular reports, and recommend/implement process and revenue improvements. * Ensure compliance with company policies, quality standards, and safety requirements. Qualifications * 4+ years in Sales, Home Improvement/Home Services, or related fields, including at least 2 years in a supervisory or managerial role. * Proven track record of meeting operational goals and driving ancillary sales or revenue growth. * Proficiency with CRM systems and job management tools. * Strong leadership, coaching, and team development skills. * Excellent verbal and written communication and customer service skills. * Ability to multitask, prioritize, and manage a remote team effectively. * Professionalism, integrity, and a results-driven mindset. * Location: Remote role with annual travel to Portland, OR preferred; candidates in Oregon or SW Washington preferred. Success Metrics * Achievement of team KPIs (job completion, productivity, quality). * Growth in ancillary sales and average revenue per customer. * Customer satisfaction and reduction in escalations. * Team performance, engagement, and retention. Key Benefits * Performance-based incentives and monthly bonuses. * Generous PTO and 10 paid holidays per year. * Health, dental, and vision insurance. * 401(k) plan (no company match at this time). * Option for additional monthly bonuses based on sales performance. To Apply If you're ready to lead a high-performing team and own results that drive customer satisfaction and revenue growth, apply to join the Househappy team. Listing Type Hybrid Categories Banking | Business (General) | Business Development | Construction/Facilities | Customer Service | Facilities | Office | Operations | Professional Services | Real Estate | Technology Position Type Full Time Experience Level Mid Level Employer Type Direct Employer Salary Min 75000 Salary Max 100000 Salary Type /yr.
    $38k-67k yearly est. 1d ago
  • Customer Service Supervisor 1

    Chesters Market Inc.

    Customer service supervisor job in John Day, OR

    Salary: $17.00 - $18.50 Full Time $17.00 - $18.50 Customer Service Supervisor 1 30 or more hours per week on average Health, dental, vision, life, and short-term disability insurance 401K Retirement Package with up to 4% employer match Paid Vacation and Personal Time Training and Scholarships up to $1,000 per term Premium Pay increase of .50/hour for all eligible employees working any hours on Saturday-Sunday, and weekdays before 6 am, or after 7 pm Position Overview Give Reviews Operate Liquor Store check stand and Operate Western Union Station Operate a check stand Bag and carry out groceries Bottle room service Assure the front end is continuously moving customers through Front End Leads will also be responsible for keeping their assigned areas clean and full of supplies or products. Essential Job Functions: * Itemize and total customer merchandise selection at the checkout counter, using the cash register, and accept purchase payment. * Pack customer purchases in bags or cartons. * Transport packages to customers' vehicles. * Answer customers' questions about merchandise and advise customers on merchandise selection. * Handle bottle returns, and customer service calls in the bottle room. * Clean check-stands or assigned areas, and fill supplies. Non-essential Job Functions: * Occasionally take inventory or examine merchandise to identify items to be reordered or replenished. * May stock shelves with new or transferred merchandise. Requirements: * Money handling skills and basic math to process cash and credit card transactions. * Clear communication skills to engage with employees, customers, and vendors. * Customer and Personal Services Knowledge of principles and processes for customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Service Orientation to actively look for ways to help people. * Mathematics knowledge of arithmetic applications Other Skills/Abilities * Social Perceptiveness to be aware of others' reactions and understanding why they react as they do. * Coordination to adjust actions in relation to others' actions. * Time Management to manage one's own time and the time of others. * Information Ordering to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations) * Deductive Reasoning applies general rules to specific problems to produce answers that make sense. * Problem Sensitivity to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. * Active Listening ' Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Oral Comprehension to listen to and understand information and ideas presented through spoken words and sentences. * Oral Expression to communicate information and ideas in speaking so others will understand. Physical Requirements: * Trunk Strength to use abdominal and lower back muscles to support the necessity of repeated movements in the workplace. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the organization's ongoing needs.
    $17-18.5 hourly 31d ago
  • Insurance Customer Service

    Shawn Silvia Agency, LLC

    Customer service supervisor job in Roseburg, OR

    Job Description Shawn Silvia Agency, LLC is a growing American Family Insurance agency built on integrity, accountability, and care. Our culture blends competitive spirit with genuine heart. We work hard, support one another, and take pride in exceeding expectations. We believe in empowering our team to think critically, take ownership, and lead with empathy. Every team member plays an essential role in our success, and every voice matters. When you join us, you're becoming part of a purpose-driven agency that values excellence, positivity, and trust. As an Insurance Customer Service Representative, you'll help clients protect their homes, cars, and futures with confidence and care. Youll manage customer inquiries, solve problems, and build lasting relationships while learning about the business from the ground up. This role is ideal for individuals who enjoy helping others, excel in positive environments, and take pride in delivering high-quality work. Base pay starting at $48,000 (higher for experienced applicants) Earn an additional $10,000+ through bonuses and incentives If you're ready to grow your career in a positive, high-integrity environment, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Hands on Training Mon-Fri Schedule Paid Time Off (PTO) Flexible Schedule Career Growth Opportunities Weekends Off Evenings Off Supportive Culture Daily, Weekly, Monthly, Quarterly Bonus Opportunities Home / Work Life Balance Business Casual Attire Appreciation Lunches Paid Holidays Weekly Team Meetings Team Building Events Responsibilities Deliver outstanding customer service by responding to inquiries and solving problems efficiently Build positive relationships with clients by understanding their needs and recommending the right coverage Provide empathy and professionalism when handling sensitive or emotional situations Learn and apply knowledge of insurance products, risk management, and agency procedures Representing the agency at community events and outreach initiatives Requirements Friendly, professional demeanor with a consistently positive attitude Excellent communication and interpersonal skills Ability to empathize with customers and deescalate challenging situations Proficiency with Microsoft Office and digital tools Self-motivated with the ability to work independently and stay organized Must obtain insurance license within 60 days of employment (Licensing assistance available)
    $48k yearly 6d ago
  • Customer Service Manager

    Risk Strategies 4.3company rating

    Customer service supervisor job in Myrtle Point, OR

    We are seeking an experienced and dedicated Customer Service Manager to lead and elevate our customer support operations. The ideal candidate will have a proven track record of 10+ years in customer service and a minimum of 5 years in a management role. This person will be responsible for optimizing the customer experience, mentoring a team of service professionals, and developing strategies to ensure exceptional service delivery across all channels. Your Impact * Lead, mentor, and manage the Customer Service team to achieve high performance and customer satisfaction. * Develop and implement service procedures, policies, and standards. * Monitor and analyze service metrics to drive process improvement and operational efficiency. * Handle complex or escalated customer inquiries or issues, ensuring timely resolution. * Collaborate cross-functionally with internal teams (e.g., Operations, Sales, Product) to resolve issues and improve the customer journey. * Conduct regular coaching, training, and performance evaluations to support team growth and development. * Manage service-related projects and initiatives, including system/process upgrades or new technology implementation. * Prepare and present reports on team performance, customer feedback, and key service KPIs to leadership. * Foster a customer-centric culture rooted in empathy, accountability, and excellence. Successful Candidate Will Have * 10+ years of experience in customer service, with at least 5 years in a management role. * Strong leadership and team development skills. * Excellent communication, problem-solving, and interpersonal abilities. * Data-driven with the ability to interpret reports and apply findings to drive results. * Demonstrated ability to manage change, implement process improvements, and drive team engagement. Preferred Qualifications: * Experience in benefits administration. * Familiarity with CRM and ticketing systems. * Proven success in managing remote or hybrid teams. At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $84,200 - $120,000 annually. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Pay Range: * The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.
    $36k-60k yearly est. Auto-Apply 60d+ ago
  • Customer Engagement Manager

    Dodge Construction Network

    Customer service supervisor job in Salem, OR

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 11d ago
  • Supervisor - Mailroom Services - IRS - Portland

    Tommy Nobis Center 3.4company rating

    Customer service supervisor job in Portland, OR

    Tommy Nobis Center Mission: Empowering People Through Employment Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work. Tommy Nobis Center is a Veteran Friendly Employer Under the supervision of the Nobis Enterprises Senior Manager, the Supervisor is responsible for non-personal administrative and mailroom support services. This position will be responsible for all or some of the following essential job functions and responsibilities based on the individual contract office needs. Essential Job Functions and Responsibilities: This position will ensure that customer issues are addressed and the management, direction, planning, training and other functions necessary for an effective mail and distribution service operation are performed based on the statement of work. The supervisor shall be able to fluently communicate in English to ensure the accuracy of the mail processing. Act as a liaison to the designated COR on a daily basis. The Supervisor should identify the correct mail stop for "courier delivered" packages for acceptance and signature by the addressee i.e. the IRS customers or the recipient who accepts on behalf of the addressee. The Supervisor is responsible for sorting mail by mail stop codes and/or organizational symbols for business unit pick-up of mail received within a set period of time detailed in the statement of work. Maintain security management control over all government-furnished space. Establish methods to ensure that all keys and electronic media are safeguarded and are not used by unauthorized personnel. Establish, maintain and follow written procedures for security incidents, such as suspicious packages and mailroom security breaches that include the protocol for proper contacts and notification. Responsible for coordination of time sheets, accident/injury reports, leave requests, and other reports as required by Nobis Enterprises' policy. Attend all Nobis Enterprises functions and supervisor training and meetings. Must schedule work in an efficient and responsive manner, i.e., scheduling pickups, etc. Supervise work and ensure that all materials and participants are in place to complete tasks. Maintain inventory of supplies needed to perform all aspects of the job as outlined in the statement of work. Must maintain an excellent attendance record. Supervisor will be available during operation hours and will ensure that the facility is staffed daily as required. The Supervisor will ensure that security procedures are constantly practiced. The Nobis Supervisor will ensure that surveys and logs are completed on a daily and quarterly basis. Other duties as assigned. General Administrative Support: Receive telephone calls and/or visitors and refer them to the appropriate person or office. Answer telephone by the third ring, correctly route callers, and take messages or forward to voice mail as appropriate. Make repair calls for facilities and equipment, coordinating with contract office personnel. Photocopy documents and other material in accordance with established office procedures. File all documents in a timely and accurate manner, and in accordance with established office procedures. Inventory Control: Responsible for inventory control services for all office supplies, which will be conducted in two phases utilizing the start-up and follow-on procedures. Start-up procedures involve the performance of all tasks required to put an office supply stockroom management program into operation. Follow-on procedures include the performance of all tasks required to receive, store, issue, order and maintain inventory accountability for office supplies. Will assist in the completion of the annual inventory and prepare the Annual Inventory Report which will be delivered to the Administrative Officer no later than December 31 each year. Equipment Maintenance: Serve as point of contact for troubleshooting office equipment problems and coordinating maintenance/repair for equipment. Attempt to correct equipment performance problems before contacting outside sources for repairs. If unsuccessful in resolving the problems will contact vendor for repairs and problem resolution. Mail Management: Provide all services in accordance with Internal Revenue Manual 1.22, Mail and Transportation Handbook. The IRS has a direct accountability system for its outgoing United States Postal Service mail and packages. Report metering errors as part of the monthly report. Maintain a current list of locations, addresses, hours of operation, volumes of incoming and outgoing mail, number of mail stops and number of deliveries in the IRS field Mail Centers that are not self-service ONLY. Receive and sort all incoming USPS mail and packages and count and maintain a log of each piece of mail. Keep a log with the addressee or the recipient's name accepting the package from the supply vendors for them to sign for the package. Sort envelopes addressed for delivery within IRS for customer pick up. Prepare all outgoing mail for dispatch into the USPS mainstream in accordance with USPS Regulations and guidelines and applicable IRS regulations and procedures. Open and review unidentified returned USPS mail. Research mail as necessary. Maintain a daily record of mail metering activity as well as recording data on the: Daily Record of Postage Meter Register Readings. Notify the designated COR in writing of new USPS regulations and postage changes. Provide written recommendations and/or suggestions on how the IRS may save postage costs and procedures necessary to implement such techniques. Sort, log and notify the addressee for registered, certified, return receipt, numbered, and insured mail within four (4) hours of receipt. Maintain written procedures for security incidents, such as suspicious packages and mailroom security breaches. Accountable Mail Handling: Sign for, log in, date-stamp and notify the addressee of all incoming Federal Express, UPS, Airborne, DHL, and any other overnight mail courier shipments. This position is responsible for all equipment provided by the current express mail or ground-shipping contractor. The Site Lead may request the required training for all personnel in the operation of the equipment. This position is responsible for receive, record, safeguard and dispatch all accountable mail which requires signature(s) in accordance with USPS regulations and guidelines and applicable IRS regulations and procedures. Maintain accountable mail logs which indicate the signature of IRS personnel who receive accountable mail and maintain a record on file in accordance with the USPS regulations. Mail Stop Database Maintenance: Maintain a computerized database of mail stops that include mail stop locations, room numbers, name of employee at each mail stop, and mail codes, i.e. organizations codes. Provide an updated list of all mail stops by mail codes to the couriers and locations each quarter. Initiate a survey once every four (4) month to be distributed at each mail stop. Monthly Mail Report: Prepare a comprehensive Monthly Mail Handling Report to the OFAR or Administrative designee no later than three (3) working days after the end of each month. Reports: Provide a monthly "courier delivered" packages report detailing all "courier delivered" packages when received. Submit a report each quarter which updates the list of all mail stops by mail codes, to the couriers and locations for the previous quarter performance period to the designated COR. Qualifications: Mission driven, guided by core values and a pleasure to work with. A demonstrated knowledge of Microsoft Office, Outlook, Word, Excel and PowerPoint Knowledge of people with special needs and experience with DOL standards. Experience with mail rooms operations is a plus. Site Lead should have general understanding of OSHA, Base and State and Federal regulations. All personal tax returns must be completed within the terms of law. Must pass drug screen and background check. Eligibility to work in the United States. Education: Associates Degree, or equivalent work experience. Prior Experience Desirable: Three to Five years' experience in an office/mailroom and/or inventory control setting. Special Skills/Abilities: Interpersonal : High level of interpersonal skills required to develop and maintain effective working relationships with contract contacts and professionals. Written Communications: Strong written communication skills required maintaining quality documentation and effectively communicating with a broad range of individuals and agencies including individuals who do not process oral communication well. Analytical: Strong analytical skills needed to analyze various job tasks and develop strategies to train individuals in these tasks. Oral Communications: Strong organization skills needed to prioritize all aspects of contract operations. Clearly communicates needs of job and advocates for self. Ability to communicate and present information informally and formally. Leadership: Strong leadership qualities required to supervise employees and effectively interact with varying levels of site personnel. Organizational: Strong organizational skills needed to prioritize all aspects of contract operations. Problem-Solving Strong problem-solving skills required to develop strategies to overcome obstacles and problems. Equipment Will identify need for adaptive aids or modifications of equipment at work site. Use of a computer, printer, copier, fax and telephone. Other Qualifications or Requirements: Mental Effort: Ability to work independently, set priorities, and coordinate all aspects of contract operations. Ability to make judgment decisions in following established guidelines. Physical Requirements: Ability to stand and sit for long periods of time; ability to lift and move items up to 25 pounds without assistance. Have a full range of motion in upper and lower body. Be able to reach overhead. Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Good hand dexterity. Good eyesight. Visual Effort: Environment is a well-lighted facility requiring average amount of visual effort. Adaptable to driving conditions - vision correctable to 20/20. Safety: Follows all prescribed safety regulations to diminish accidents. Understanding of OSHA safety requirements. Knowledge of evacuation procedures and the whereabouts of exits and fire extinguishers. Immediately report circumstances you consider may present a hazard to yourself and others. Report any accident whether minor or major. Declaration: This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change at any time. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Please Enter Required Skills here
    $58k-86k yearly est. 5d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Customer service supervisor job in White City, OR

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.1-17.1 hourly 8d ago
  • Center Supervisor

    Rick's Medical Supply 4.4company rating

    Customer service supervisor job in Grants Pass, OR

    “Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At Rick's Medical Supply, a SuperCare Health company, you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. Essential Duties: The Center supervisor manages and oversees all aspects of the operations, distribution and warehouse activities of the company remote distribution center. The Center Supervisor is also responsible for serving as a “Dispatcher” for said location. Responsibilities: Employees to initial as completed Must wear all safety equipment (i.e. back support and steel toed shoes) Maintain and advise of current laws, codes, regulations to all team members Inspect and assess warehouse area to prioritize and distribute work load evenly amongst the team Ensure all assigned team members follow TJC required policies as they pertain to their job description Responsible for ensuring all team members and self are following proper cleaning procedure using Appropriate germicidal Disinfectant cleaner (i.e. cleaning supply should be sprayed, left on equipment for 10min prior to cleaning) Ensuring SuperCare infection control cleaning procedure is substantially followed for all contaminated labeled equipment Un-bag equipment Spray germicidal Disinfectant cleaner Spray let sit for 10 minutes Follow standard cleaning of equipment procedure Dispose of rags/towels used to clean contaminated labeled equipment Responsible for ensuring all team members are logging/documenting equipment cleaned/repaired in daily log via Google Drive by end of week Must take and complete HMDR licensing requirement (Home Medical Device Exemptee License) Perform dispatch functions, prepare daily routes and perform as lead contact for Central Dispatcher Monitors team members in regards to following company policies and procedures Responsible for the hiring, training of all new team members in department Ensure that each team member has received the proper training based on position Completes payroll for all team members as required by Human Resources Creates and manages monthly on-call calendar and Saturday scheduling Manages all inventory levels to ensure proper par levels based on min/max are maintained Prepares equipment requisition document and obtains approval from Regional Operations Manager prior to ordering Responsible for inventory processing, shipping and receiving for location Responsible for making sure center licenses are posted and current Assures all team members are practicing and following the Infectious Control Procedures set forth by the company Supervises the Preventative Maintenance and Repair records for all company vehicles Ensure each order is printed with necessary forms from Delivery Track Review and correct “All Bad” orders from previous day or cancelled tickets. Ensure grid is being monitored every 10-15 minutes throughout the morning and day. Responsible for the daily monitoring of PST's through Delivery Track Ensuring all efficiency STATs are entered daily for all centers Manage and review the scanning tracker daily for missed route sheets and work orders Work with ROM on all open orders in a timely fashion Ensure you are working with and communicating with the RAE's in area to promote and build team work Support PST's in pulling equipment for processed orders to expedite the departure for delivery If time permits, consolidate the paperwork from that day, load/unload equipment needed into your vehicle to get ahead for the next day or day Center Supervisor is out on the field Performs any other duties that may be requested by Management such as but are not limited to performing duties as a PST Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products Maintain a professional, safe, and clean work environment Responsible for providing CPAP, Pulse Ox, Mask Fitting and any other oxygen/DME equipment under supervision of Respiratory Therapist Set up PT with CPAP/BIPAP (no BIPAP ST) Mask Fit Patients Must go through PAP Training, once completed a licensed RT will need to sign off on training and review the Do's & Don'ts of a PAP set up. Education and or Work Experience: Graduate from accredited High School Must be able to lift and carry equipment and miscellaneous items up to 75lbs on a daily basis Other skills: Team player-ability Reliable and Responsible Detailed oriented Strong organizational skills Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Use of Company Vehicle Growth Opportunities Employee Referral Reward Program Employee Discount Program What Rick's Medical Supply is About "We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health." Connect With Us! Company Website ************************* Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ******************************************************* Facebook *******************************************
    $36k-45k yearly est. Auto-Apply 60d+ ago
  • Language Access Services Supervisor

    Mosaic Community Health 4.0company rating

    Customer service supervisor job in Bend, OR

    Mosaic is seeking a Language Access Services (LAS) Supervisor to lead the daily operations of our language access program. This role provides direct supervision to staff interpreters and contracted vendors while ensuring high-quality, culturally and linguistically appropriate communication access across all Mosaic locations and service lines. This is an on-site leadership role that requires regular local travel between Mosaic sites. Due to the supervision, training, and operational responsibilities of the position, remote or hybrid work is not an option. The LAS Supervisor serves as Mosaic's primary point of contact for interpreting and communication access services and plays a critical role in advancing equitable access to care for patients, families, caregivers, and employees. Location: On-site, local travel required (not remote, not contract) Key Responsibilities Include: Operations & Supervision * Supervises daily operations of Language Access Services across all locations. * Supervises Language Access Specialists and ensures adherence to professional standards and the Interpreter Code of Ethics. * Oversees scheduling of staff and contracted interpreters for Deaf, hard of hearing, and other patients requiring interpretation and communication access, including the prioritization of available resources. * Provides relief interpreting services as needed (in-person, telephonic, and video). Quality Assurance & Compliance * Conducts quality assurance activities, including shadowing interpreters, auditing vendor performance, monitoring compliance with contracts and regulatory requirements and language access services data. * Reviews Safety Zone reports related to language access and develops corrective action plans. * Ensures completion of internal and external reporting requirements (e.g., Meaningful Language Access reports, chart audits). * Stays current with state and federal regulatory requirements and ensures organizational compliance. Training, Standards & Policy Development * Develops and maintains standards, systems, procedures, and training materials for stakeholders. * Coordinates and delivers language access-related training (e.g., interpreter equipment use, healthcare interpreting best practices, VRI/telephonic technology) including New Employee Orientation content. * Trains interpreters in accordance with the National Standards of Practice for Interpreters in Health Care and assist them in obtaining or maintaining healthcare interpreting credentials. * Obtains credentials needed to train healthcare interpreters in-house. * Drafts, updates, and disseminates Language Access policies, procedures, and how-to documents. Vendor, Budget, & Resource Management * Maintains vendor relationships, including evaluation of service delivery, contract compliance, and makes recommendations for new or revised agreements. * Assists in development and oversight of the Language Access budget and resource planning. * May assist with grant applications or grant oversight. Translation & Document Support * Collaborates with stakeholders to ensure vital documents and notifications are available in required languages. * Oversees and/or manages translation workflows, including outsourced translation projects in cooperation with Communications team. * Translates or proofreads materials within skill set. Strategic Planning & Organizational Collaboration * Provides guidance on best practices for culturally and linguistically appropriate services. * Represents the Language Access Services department with external partners, networks, and healthcare organizations. * Leads special projects and initiatives as assigned. * Partners with the Director on strategic planning for service expansion, system improvements, and vendor contracting. People Management * Supervises performance of direct reports, conducts monthly meetups, and provides real-time and consistent * Ensures accountability of team, including but not limited to adherence with policies, procedures, guidelines, workflows, etc., addressing attendance, performance, and behavior concerns including corrective action if * Holds consistent and timely team meetings to communicate organization, site, and/or department information, changes, initiatives, etc. * Obtains leadership approval and manages all recruitment and hiring for * Overall management of time off requests and work hours for direct reports or as delegated and monitor to ensure staff takes required breaks and lunches. * Approves purchase orders and check * Routine local travel required. Work Experience * Minimum of four (4) years of experience in public health and community advocacy, or four (4) years of experience providing interpreting and translation services in a community setting * Healthcare interpreting experience strongly preferred. Strong preference for candidates who are Spanish/English interpreters. * People management or supervisory experience preferred * An equivalent combination of education, training, and experience that demonstrates the ability to perform the essential functions of the role will be considered Education, Certification & Licensure * Must be registered as a Healthcare Interpreter with the Oregon Health Authority (OHA) or able to obtain registration within six (6) months of hire * Must possess or obtain national healthcare/medical interpreter certification (CHI, CMI, or NBCMI) within twelve (12) months of hire * Must be able and willing to become a licensed healthcare interpreter trainer recognized by the Oregon Health Authority within eighteen (18) months of hire * Oregon Health Care Interpreter Certification: ********************************************************** * Demonstrated experience or credentials related to translation services strongly preferred * Bachelor's degree (BA/BS) in a related field preferred * Valid Oregon driver's license required Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours.
    $47k-66k yearly est. 21d ago
  • Dealer Service Supervisor

    Smith Optics 4.1company rating

    Customer service supervisor job in Portland, OR

    Job Title: Dealer Services Supervisor Department: Sales Operations Reports To: Sr Manager, Sales Operations The Dealer Services Supervisor supports the day-to-day execution of dealer service operations for the company's outdoor retail partners. This role focuses on supervising daily workflows, ensuring timely and accurate order support, and coaching a small team to deliver consistent, high-quality service. The Supervisor partners closely with Sales Operations and cross-functional teams to resolve issues, maintain clear communication, and uphold the brand's dealer experience standards. This is a hands-on, execution-focused people leader role. Key Responsibilities Team & Daily Operations * Supervise daily dealer services activities including order processing, order release support, inventory communication, returns coordination, and basic account inquiries. * Provide daily direction, workload prioritization, and hands-on support to the Dealer Services team. * Support hiring, onboarding, and training of new team members. * Conduct regular check-ins, coaching, and performance feedback for direct reports. Order & Dealer Support * Ensure orders are processed accurately and on time according to established procedures. * Act as an escalation point for routine dealer issues and collaborate with Sales, Logistics, and Finance to resolve them. * Support consistent, professional dealer communication aligned with brand standards. * Assist in managing seasonal volume increases by coordinating staffing coverage and priorities. Process & Reporting Support * Follow and reinforce existing standard operating procedures (SOPs). * Identify recurring issues and suggest incremental process improvements to the Manager. * Track and report basic service metrics such as order accuracy, response times, and common issue trends. * Assist with documentation and updates to training or reference materials as needed. Systems & Tools * Use existing ERP, order management, and communication tools to support daily operations. * Escalate system issues or improvement ideas to management rather than owning system changes. Qualifications * 2+ years of experience in dealer services, customer service, sales support, or wholesale operations. * Some experience leading, mentoring, or informally supervising others (team lead, acting supervisor, or similar). * Experience in an outdoor, sporting goods, or consumer goods wholesale environment preferred. * Proficiency of ERP and/or order management systems. * Proficiency in Excel (filters, lookups, reporting). * Strong organizational and communication skills. Personal Attributes * Hands-on, dependable, and detail-oriented. * Comfortable balancing individual work with team supervision. * Clear communicator who supports positive dealer relationships. * Values teamwork, consistency, and continuous learning. * Appreciation for the outdoor industry and specialty retail partners. * This role is based in Portland, OR and a hybrid in office position
    $54k-73k yearly est. 6d ago
  • Service Supervisor - Lineage at Willow Creek

    Education Realty Trust Inc.

    Customer service supervisor job in Beaverton, OR

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-EM The hourly range for this role is $30.00 - $33.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************.
    $30-33 hourly Auto-Apply 14d ago
  • Financial Services Supervisor II

    Fibre Federal Credit Union 3.2company rating

    Customer service supervisor job in Seaside, OR

    ←Back to all jobs at Fibre Federal Credit Union Financial Services Supervisor II Fibre Federal Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status Financial Services Supervisor II Located at our Seaside, OR office TLC Credit Union is seeking a Full-Time Financial Services Supervisor to join our team. Be a part of Fibre's success and mission to elevate every aspect of the member journey through exceptional in-branch service. This pivotal role makes an impact in the community by helping our members achieve their financial goals. Wage Range: $28.81 - $45.01 * The range above allows our employees room for growth through annual merit and other pay increases based on performance. The target pay range for this position is typically within the first half of the range. Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. Position is located in Seaside, OR with the need at times to support our locations in Warrenton, OR and Astoria, OR. This is not a remote position. BENEFITS -Competitive Salary -Benefits Package including: 100% employer paid health, dental, vision, life, and disability insurance for the employee -Paid Vacation Time -Paid Volunteer Hours -6% 401(k) Plan Contribution -10 paid holidays -2 floating holidays -Opportunities for growth within the company PRIMARY FUNCTION Effectively lead the day-to-day operations of a service center(s) without a Financial Services Manager onsite. Provide guidance, direction, and supervision to staff. Provide coverage for Financial Services Specialists or other areas as needed. RESPONSIBILITES · Follow all Credit Union policies, procedures, internal controls, and Federal and State laws as applicable in performance of all duties and responsibilities as the Financial Services Supervisor. · Communicate effectively with both staff and Management regarding various areas. · Provide good member service and be aware of the member service being provided by others. · Provide input to the Financial Services Manager regarding employee evaluations. · Provide proper coaching and mentoring of staff in relation to minor human resource related items in the absence of the Financial Services Manager as needed. · Provide proper communication with the Financial Services Manager and VP/Retail Operations regarding developing trends or other human resource related items and policy infractions. · Assist in teller authority matters when needed and appropriate. · Maintain schedule and duties for staff. · Perform audits for the service center and staff as necessary to maintain compliance with policies and procedures related to area of responsibility. · Work with staff to meet goals set for service center location(s) including new accounts and referrals for products and services. · Answer a variety of member inquiries and maintain a good working knowledge of Credit Union services. · Submit loan application information for members to Consumer Lending. · Complete member loan signings in accordance with Credit Union policies and procedures. · Determine prospective members' qualifications for membership based upon current fields of membership. Open new share, checking, IRA, and certificate accounts, and maintain existing and closed accounts. · Perform all Financial Services Representative functions at peak periods in the service center. · Maintain facilities of the service center(s). · Maintain the Credit Union's brand and image at the service center(s). · Train new staff as directed. · Travel to different service center locations when needed. · Actively participate in community involvement. · Must be a self-starter, self-motivated, and use initiative while effectively adapting to change. POSITION QUALIFICATIONS · Problem Solving - The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Must have the necessary common sense and judgment to be able to make various decisions. · Interpersonal Skills - The individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things. · Oral Communication - The individual must be able to communicate effectively with staff, the public, and Management. · Written Communication - The individual edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information. The individual must have office work skills. · Planning/Organizing - The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans. · Quality Control - The individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. · Dependability - The individual is consistently at work and on time (except for those cases protected by law which are outlined in the Employee Guide), follows instruction, responds to Management direction, and solicits feedback to improve performance. · Observes Policies/Procedures - The individual sets an example in observing and following Credit Union policy and applicable Standard Operating Procedures, as well as those in the Employee Guide. · Image - The individual must display a positive and professional image. APPLICANT REQUIREMENTS Possess high school diploma or equivalent Experience - Financial or Credit Union experience helpful, but not required. Must be bondable Learn more about Fibre Federal Credit Union and TLC Credit Union at our website: *************** All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check, credit check, and drug screening. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Please visit our careers page to see more job opportunities.
    $28.8-45 hourly 3d ago
  • Customer Retention Specialist - Bend, OR (CRS120825)

    Paladin Data Corporation 3.7company rating

    Customer service supervisor job in Bend, OR

    Looking for a role where you can make an impact and enjoy coming to work? Paladin Data Corporation is both a trusted retail technology leader and a workplace where people come first, collaboration thrives, and growth is encouraged. Here, leaders know your name, and employees are supported both inside and outside of work. We are seeking a new Customer Retention Specialist as part of our evolving Customer Support Team. This role will focus on customer loyalty, satisfaction, and wellness initiatives to ensure our clients get the most out of Paladin's solutions. The ideal candidate is proactive, empathetic, and passionate about building lasting relationships with customers. Benefits & Perks Choice of two medical plans (PPO or HSA plan) 100% company-paid: Dental, Vision, Hearing, Long- & Short-term Disability, Life & AD&D Insurance Optional family coverage Premium plan upgrades Opt-out stipend HSA (with company contribution) or FSA/FSA Dependent Care plan Critical Illness, Accident, and Hospital Confinement plans 401(k) with up to 3% match (eligibility after 90 days) Company Ownership Program and Annual Profit-Sharing Bonus Connectivity Reimbursement (personal cellular and internet) up to $135/month Home PC Allowance up to $5000 (specific positions only) Annual Company Merchandise Allowance Company, Department, and Professional Development Training Monthly Team Lunches and Catered Employee Appreciation Lunches Employee of the Month Program with 8 hours PTO and VIP parking spot Employee Assistance Program with free virtual/in-person access to licensed professional counselors Travel Assistance Program Financial Fitness Program Employee Discount Program with 30,000 discounts Paid holidays Progressive scale PTO based on years of service Note: Standard benefits eligibility begins after 1 calendar month of employment, and 401(k) eligibility after 90 days of employment. Background investigation and drug test required. Key Responsibilities Develop and execute strategies to reduce churn and improve customer loyalty. Lead customer wellness and mentoring initiatives to support client success. Analyze customer feedback and usage data to identify at-risk accounts and address them proactively. Collaborate with Sales, Marketing, and Product teams to align customer needs with business goals. Design and manage engagement programs such as education campaigns, loyalty initiatives, and outreach touchpoints. Resolve escalated customer issues with empathy and efficiency. Track and report on key retention metrics, customer satisfaction, and program outcomes. Mentor and train team members on customer-centric practices. Oversee daily operations of the Wellness Department, ensuring clear priorities, accountability, and effective collaboration across the team. Qualifications 3+ years of experience in customer success, retention, or account management. Strong interpersonal and communication skills with an empathetic approach. Proficiency with CRM platforms and how they work. Analytical mindset with the ability to interpret customer trends and data. Background in coaching, mentoring, or wellness is a plus. Bachelor's degree in Business, Marketing, Psychology, related field or equivalent experience running a business is valuable. Familiarity with applying Artificial Intelligence (AI) tools or insights to enhance customer experience, engagement, or retention strategies preferred. Compensation & Benefits Hourly Range:$28-$40/hour DOE Built on Trust & Community Paladin Data Corporation is an employee-owned company built on the belief that trust should guide everything we do and that small businesses are the foundation of strong communities. We're proud to be a values-driven organization, supporting initiatives such as the Mayo Clinic, Salvation Army Meals programs, AOPA, the Madras Airshow, local food banks, and children's toy drives. Our core values shape how we serve our customers and how we work together as a team: Put the customer first Exceed expectations Do what you say you will do Hard work brings reward Be honest and act with integrity Treat everyone with respect and dignity Collaborate and be a team player Practice active listening At Paladin, every application is reviewed by a real person, not an algorithm. If you're looking for a company where values, community, and people truly matter, we'd love to hear from you.
    $27k-40k yearly est. 46d ago
  • Dietary Services Supervisor

    Trillium Family Services 3.7company rating

    Customer service supervisor job in Portland, OR

    Job DescriptionWe have an exciting opportunity to join our Dietary Services department at our campus in Portland, OR. In the role of Dietary Services Supervisor, you will be responsible for managing dietary services of a treatment facility, including centralized menu planning and related purchasing, food preparation, and serving for clients, staff, and special events. Responsible for the day-to-day cleaning and sanitation of the kitchen and commons building. About the Opportunity: 40/hour week - Schedule to be Determined to meet department needs Rate of Pay: Starting at $23.56/hour (depending on experience) About You: You are mission sensed, seeking meaningful work and career growth. You have Excellent written and verbal communications. You have five (5) years' experience as a cook experience helpful, and one (1) year supervisory experience in the planning and preparation of meals for groups of 50 people or more preferable. You possess the ability to read and understand MSDS. You possess a valid Food Handler's Certificate You have a current driver's license for state of residence and a driving record acceptable by the agency. You have demonstrated ability to be an active team participant with strong interpersonal skills. You possess a High School diploma or equivalent. You possess the ability to take on new and varied tasks and assignments. Benefits: 100% Employer Paid Medical, Vision, and Dental for Full Time Employees 401k retirement plan matches Growth | Career track, continuing education, and professional development Generous Vacation and Sick Leave Free meals while on duty! And more! Application Details: Consideration of candidates will be ongoing, and position may close after 3 days of original posting. If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce. Trillium Family Services is a drug-free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support culturally linguistically diverse governance, leadership, and workforce. We are guided by the simple yet crucial mission of building brighter futures with children and families. Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range. Application Details: For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care. Consideration of candidates will begin as soon as 12/4 and position may close after this date without notice. If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department. Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce.
    $23.6 hourly 15d ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Customer service supervisor job in Medford, OR

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight
    $30k-39k yearly est. Auto-Apply 14d ago

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Top 8 Customer Service Supervisor companies in OR

  1. Envoy Air

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  7. Go Car Wash Management Corp

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