Customer Service Supervisor Jobs in Palm Bay, FL

Customer Service Specialist | Orlando | Full-Time | Immediate Start Are you an outgoing and driven individual with a passion for delivering exceptional customer experiences? Do you have a competitive streak and love setting and smashing goals? If you have a growth mindset and thrive in a dynamic environment, we want you on our team! Role Overview: As a Customer Service Specialist, you will be the face of our client's brands, engaging with customers, providing tailored solutions, and ensuring every interaction is positive and memorable. You'll play a key role in driving customer satisfaction while developing valuable skills in communication, problem-solving, and sales. Key Responsibilities: Engage with customers in a professional and friendly manner. Provide expert advice on products and services tailored to customer needs. Hit and exceed individual and team performance targets. Handle customer inquiries, resolve concerns, and create positive experiences. Stay up to date with product knowledge and industry trends. Contribute to a high-energy, collaborative, and goal-oriented team culture. What We're Looking For: A confident, outgoing personality with strong communication skills. A competitive mindset with a drive to succeed and grow. A problem-solver who thrives under pressure. A team player who loves collaborating and celebrating wins. Previous experience in customer service or sales is a plus but not required! Why Join Us? Competitive weekly earnings with performance-based incentives. Immediate start with full-time opportunities and career growth potential. Supportive team environment that values ambition and hard work. Ongoing training and development to help you excel in your role. Next Steps: Ready to take on a role where you can grow, challenge yourself, and make an impact? Apply now! Successful candidates will be contacted within 24-48 hours to schedule a screening call.

About TP Teleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balancedhigh-tech andhigh-touchapproachblended withdeepindustry and geographic expertise, wemake people's livessimpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only thebest in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required Were looking for fearless people people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. Must successfully pass the skills assessment (digital interview) 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skill Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills 1 year of Call center Inbound call work required Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer RequiredPreferredJob Industries Customer Service

Enhance Connections: Customer Relationship Specialist Wanted! Are you skilled at building strong relationships and ensuring customer satisfaction? We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success. Responsibilities Develop and maintain strong relationships with key clients and customers Serve as the main point of contact for customer inquiries Identify opportunities to upsell and cross-sell products or services Coordinate with internal teams to fulfill customer needs Participate in team workshops and career development initiatives Monitor customer satisfaction and implement improvement strategies Qualifications Excellent communication and interpersonal skills Proven ability to build and maintain professional relationships Strong problem-solving and negotiation abilities Proficiency in CRM software and MS Office Suite Bachelor's degree in Business, Marketing, or related field Previous experience in customer relations or account management Benefits Career advancement and professional development programs Collaborative team environment focused on customer success Access to workshops and continuous learning opportunities Ready to make an impact as a Customer Relationship Specialist? Apply today!

The Customer Account Representative will be the point of contact for his/her assigned outside Sales Representatives and corresponding customer portfolio. Primary responsibilities include: Process the customers' purchase orders and all related requests according to policy and procedure o Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing o Provides proper documentation and certifications related to the transactions o Maintains all customer specific information within the operating system Monitors order progression across multiple departments o Utilizes company systems and reports to accurately monitor progression of orders through the system o Release orders in advance to reduce cost and prevent error. o Follows set guidelines in submitting accurate and complete requests or paperwork to other departments by appropriate deadlines o Submits sales orders for timely invoicing o Have basic knowledge of all other departments' duties to properly field customer inquiries and satisfy requests. Works in conjunction with the Sales Representative to maintain customer pricing quotes so that customers are invoiced correctly at time of shipment to avoid post billing Sales Order Adjustments Effectively communicates order status to customers, including but not limited to backorder information, blanket order status, and future order confirmations Process Return Goods Authorizations, Corrective Action Requests and Sales Order Adjustments as needed Assists in all proactive duties aimed at executing soft sales, managing targets and maintaining current accounts. o Completes tasks based on priority level Contributes to the group's success by assisting with coverage during absences or offering assistance to others during slow workload periods. Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information Stays up-to-date on developments related to the company, profession, resources, and technology

OVERSEAS ORGANIX Melbourne FL/ Palm Bay FL Full-time At Overseas Organix, we are dedicated to providing the highest quality Kratom products to our customers. Our mission is to deliver exceptional service and ensure customer satisfaction with every order. We are currently seeking a motivated and empathetic Customer Service Representative to join our team and help us maintain our high standards of service. Position Overview; As a Customer Service Representative, you will play a vital role in ensuring our customers' needs are met in a timely, professional, and courteous manner. You will be responsible for answering calls, responding to emails, and addressing various customer inquiries and concerns related to orders, products, shipping, and more. The ideal candidate will have a passion for helping people, excellent problem-solving abilities, and a calm demeanor under pressure. Key Responsibilities; - Answer incoming calls promptly and professionally, addressing customer inquiries, concerns, and issues. - Respond to customer emails with timely, accurate, and appropriate solutions. - Assist customers with order-related issues, such as tracking packages, reshipments, wholesale orders, and product inquiries. - Troubleshoot and resolve website-related issues, guiding customers through necessary steps. - Identify customer needs and offer appropriate solutions while maintaining a high level of satisfaction. - Manage customer complaints effectively, ensuring a positive outcome and building long-term relationships. - Document customer interactions, transactions, and resolutions in our customer support system. - Maintain product knowledge and stay up-to-date with company policies and procedures. - Work collaboratively with other departments to resolve complex customer issues. - Handle high-pressure situations and high-maintenance customers with professionalism and tact. Qualifications: - Minimum of 2 years of customer service experience, preferably in an e-commerce or product-based environment. - Associate's degree (A.A.) preferred, but not required. - Strong computer and technical skills, with the ability to quickly learn and adapt to new systems and software. - Excellent verbal and written communication skills. - Ability to perform well under pressure and manage multiple tasks simultaneously. - Fast problem-solving abilities and strong common sense when addressing customer issues. - Ability to handle high-maintenance customers with patience and professionalism. - Detail-oriented, organized, and dependable with a strong commitment to customer satisfaction. - Flexibility to work various shifts, including weekends, if needed. Why Join Us?; - Opportunities for growth and advancement within the company. - A positive and collaborative work environment. - The chance to be part of a passionate team dedicated to delivering high-quality Kratom products. -We take high priority in a wholesome and a family oriented business, we make personal connections and respect a high priority, and for all employees to feel as if they can depend on each other as a family. If you're looking to join a growing company and make a difference in the lives of our customers, we encourage you to apply! How to Apply: Please submit your resume to Noelle@overseasorg anix.com , please do not apply through LinkedIn, it won't be reviewed! --Please include your birthday in your resume, due to laws and regulations regarding Kratom, you must be 21+ to work here.--

The ideal candidate loves talking to people and proactively solving issues. This role requires prompt and courteous responses to customer inquiries and requests, ensuring their needs are met with professionalism and efficiency. A strong attention to detail and follow-through is essential to guarantee tasks are completed thoroughly. Additionally, the Customer & Business Support Specialist must possess effective problem-solving skills to generate accurate and timely reports that support business operations, consistently maintaining precision and reliability in all responsibilities. Responsibilities Display a positive attitude and willingness to work with others and assist our customers. Answer calls and emails addressing customer inquiries, account issues and general information. Provide an exceptional experience to every customer, every time. Manage account activations, updates, and cancellations, ensuring contract validity, making adjustments as needed. Process customer portal requests, ensuring timely communication with the customer, sales, and operations. Support pricing and contract adjustments, ensuring accurate records and proper rate changes. Assist with invoice reconciliation, ensuring proper billing based on receipts and contractual terms. Create and maintain credit hold reports for various customer types, ensuring accurate communication with sales and management. Other duties as assigned. Qualifications High School Diploma or General Education Development (GED) Diploma. Two (2) years of customer service experience. Able to type forty-five (45) words per minute. Ability to work independently and in a team environment. Excellent verbal (telephone) and written communication skills. Strong customer service skills. Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Attention to detail and strong organizational skills. Effective research skills including the ability to analyze information and make determinations in accordance with company procedures. Highly motivated self-starter with the ability to multi-task and complete tasks. Employee Expectations: Regular in-office attendance, Monday - Friday; 8:00 AM to 5:00 PM. Must be able to work at a desk and on the phone for long periods of time. Uphold and exemplify core values of Safety & Environment: Honesty, Integrity, Respect, Compassion, Reliability, Quality Service, and Innovation in all aspects of work.

Maintain a positive and cooperative attitude when working with colleagues and assisting customers. Respond to customer inquiries via phone and email, addressing account-related concerns and providing general company information. Deliver exceptional service to each customer on every interaction, ensuring satisfaction. Oversee account activations, updates, and cancellations, ensuring all contracts remain valid and making necessary adjustments. Handle customer portal requests, ensuring timely communication with customers, the sales team, and operations. Support adjustments to pricing and contracts, maintaining accurate records and ensuring correct rate changes. Assist with invoice reconciliation, ensuring that billing aligns with receipts and contract terms. Create and manage credit hold reports for various customer categories, ensuring clear communication with the sales team and management.

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for providing exceptional service. Experience in customer support or a related field is preferred. Details: Onsite M-F 25$ an hour Temp to Perm Key Responsibilities: Respond to customer inquiries via phone, email, or chat. Resolve customer issues and provide timely follow-up. Maintain a high level of professionalism and empathy with each interaction. Document customer interactions and feedback. Qualifications: Strong verbal and written communication skills. Ability to multitask and manage time effectively. Problem-solving skills with a customer-centric attitude. Previous customer service experience is a plus.

Hiring a Customer Support Representative in Orlando, FL for a 2-month contract. Provide customer support for avionics and IFE clients, ensuring satisfaction and issue resolution. Great opportunity to work in a dynamic environment and collaborate with key teams. Job Title: Customer Support Representative Location: Orlando, FL Duration- 2 months of contract Pay- $15/hour on W2 with beneffits Overview: Responsible for delivering exceptional customer service to clients in the avionics and IFE departments. The role emphasizes promptly and accurately addressing customer inquiries while adhering to customer-specific pricing, contracts, and company-approved requirements. This position acts as a liaison between assigned customers., identifying upselling and sales opportunities, ensuring customer satisfaction, and escalating issues as needed. Key Responsibilities: Serve as the first point of contact for assigned customers and manage Work in Progress (WIP). Follow up with customers on repair approvals, required paperwork, and delays impacting the repair process. Provide weekly status reports on WIP and ongoing issues to customer account representatives. Collaborate with the Account Management Team (AMT) to track and understand customer products and fleets. Participate in customer and AMT meetings, providing relevant input. Work with engineering and support teams to acquire technical knowledge for products under repair. Generate estimates, set not-to-exceed (NTE) authorization levels, and ensure correct work order identification. Create and send repair or RFQ estimates based on technician inputs and pricing directives. Propose exchanges for products under repair and coordinate availability with the Exchange Team. Monitor customer terms and authorize return shipments while managing financial risks. Provide timely feedback to customers on delivery delays or cost changes. Promote the use of internal and external tools like PartEdge to enhance service efficiency. Collaborate with the Virtual Shop and Operations Support Team to resolve customer issues. Support initial customer account setup in coordination with other departments. Identify and communicate upselling opportunities to the Account Management Team. Use web-based tools (e.g., AeroExchange, ILS) for managing customer accounts. Document customer feedback and issues in Salesforce for AMT review. Actively contribute to process improvement initiatives using Lean and 6S principles. Ensure a high standard of customer service in all interactions. Perform additional duties as assigned by the Customer Support Manager or team leader. Minimum Qualifications: 4+ years of customer service experience, preferably in Aerospace, Electronics, or Sales. 3+ years of program coordination experience. Certification/Associate Degree or equivalent work experience. Proficiency in SAP, Microsoft Excel, Word, PowerPoint, and Outlook. Strong oral and written communication skills, including telephone etiquette. Ability to work independently and collaboratively while maintaining confidentiality. Positive attitude with the ability to handle both satisfied and dissatisfied customers. Fluency in French, Spanish, or Portuguese is a plus. Preferred Qualifications: Direct experience in customer sales or service within the avionics industry. Familiarity with aviation technical knowledge and products. Physical Demands: Typical office environment with no special physical requirements. Ability to work in a high-pressure, deadline-driven environment.

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

Team Leader Because you don't just succeed - you exceed. Retail our way. A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We're caring, dynamic and we succeed together. There's real accountability and ownership here as you shape your team's development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader. What You'll Do As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment' coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Sales Associates in your team with an emphasis on recognition, communication, and wellbeing. Daily, you will collaborate with the store management team to support the running of the store and develop a high performing and engaged retail team. Here is how it looks in action: • Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged. • Helping other managers with the day-to-day running of the store. • Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement. • Managing the cash lanes and Fitting Room areas as needed. • Helping with customer feedback and complaints. • Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand. • Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. We're committed to your success and will provide you with a robust onboarding period. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important. What You'll Bring Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the reins. Here's what we need from you: • Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues. • Strong service focus with experience of delivering excellent customer experience while maintaining high store standards. • Good commercial awareness and understanding of local selling patterns. • Ability to guide and support a team to achieve results. • You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment. • Good planning and organizational skills, prioritizing and working within agreed timescales. • Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs. • Ability to effectively manage difficult situations and have good problem-solving skills. • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers. Excited? Good. Because it's energizing to put your skills to work, in a growing global business committed to helping people express themselves - and feel a sense of belonging. Apply to be part of Primark's future, today… and enjoy career growth, our way. The pay range for this role is: $23.00 - $26.00 This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.

Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We're looking for an ambitious Customer Retention Agent to join our existing team who operate with customers all over Europe, United States and Australia. About Us: EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 77,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions. Role: Customer Support Consultant Responsibilities: Handle customer queries via telephone calls, email and web chat. Achieve your targets for customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! Whats on offer: Earn additional bonus on top of base salary 19 days PTO plus 6 federal bank holidays 401k Medical Cover Employee Assistance Program What are the next steps? Interviews for this role are starting immediately, so you could be joining our team very soon! Successful candidates will have a short screening call with our partner company, RecruitmentJunky, before being invited for a video interview with a hiring manager.Ready to begin your career with us?Apply now and submit your application online.We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences.

Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positively influence decisions What you'll get The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years Mentorship and guidance in an impactful career in healthcare Great benefits - Serenity covers 90% of healthcare premiums (medical, dental and vision) Paid time off - 20 days annually (PTO and paid holidays) About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients *This position is contingent on successfully completing a criminal background check upon hire.

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Now accepting applications for the following position: Job Title: Customer Service Supervisor - Operations Support Location: Orlando, FL (On-Site) Reports To: Operations Support Manager Hours: Monday- Friday 9:00 am- 5:30 pm Pay and Benefits: The pay rate for this position is $24.48/hour. Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month. Description: Reporting to the Operations Support Manager, the Customer Service Supervisor - Ops Support is responsible for overseeing the daily activities of the Ops Support Team and for meeting and exceeding established personal performance measures. The Customer Service Supervisor - Ops Support is also responsible for coaching, developing, and mentoring Customer Service Representatives (CSRs), responding to customer inquiries, ensuring the accuracy of payment processing and account maintenance, as well as adhering and complying with toll system procedures and requirements. ESSENTIAL ACCOUNTABILITIES: Perform required opening and/or closing duties for the Ops Support Team, to include, but not limited to administrative functions such as monitoring Ops Support team, checking transponder inventory and monitoring accounts unable to process while also ensuring daily key performance indicators (KPIs) are met. Monitor and document the quantity of transactions processed as well as incoming and outgoing telephone calls and provide continuous feedback to staff. Assist escalated customers as well as complete escalation call backs as required. Identify problems with office equipment, systems and general toll issues and communicate or escalate these issues to the proper area for resolution. Coordinate with other department personnel as necessary to resolve issues. Utilize performance management information to monitor, coordinate and schedule the activities of staff in assisting the Operations Support Manager with the achievement of the designated KPIs. Ensure daily personal performance measures are available and effectively utilize information to manage the workforce for continuous improvement. Emphasize and enforce the importance of Ops Support KPIs and while supporting business processes and decisions implemented by Management. Monitor various customer channels ensuring an effective allocation of the workforce to handle volumes within contractual requirements. Responsible for effective human resources management; including but not limited to, providing oversight and coordination of training, coaching, mentoring, providing input and recommendations for corrective actions, i.e., disciplinary and terminations. Reviews, approves, and maintains timesheets and leave requests for staff. Adhere to and support company policies, procedures and contractual requirements when communicating with customers and the CSC team. Lead by example by maintaining a high standard of department and adherence to company policies. Provide input and/or assistance in formulating new policies and procedures; recommends changes to existing policies and procedures to improve operations and to support changing business requirements. Communicate effectively with other departments to foster a cohesive team environment. Required Education and Experience: Minimum High School degree (or equivalent) Three (3) plus years of relevant experience as a supervisor leading a workforce of similar size and similar scale and complexity OR a combination of education and experience. Knowledge, Skills & Abilities: Technical Skills Ability to type 30 wpm. Basic computer navigation skills Knowledge of MS Office Suite to include Word, Excel, Outlook, and PowerPoint. Competencies and Specific Skills Self-motivated, problem solver and use critical thinking. Availability to work various shifts. Proven oral & written communication skills. Knowledge of principles of excellent customer service and the ability to apply them to business practices and operations. Knowledge of leadership principles change management, and process improvement principles. Skill in communicating to people representing varied educational levels and cultural backgrounds. Skill at exercising tact and diplomacy in dealing with sensitive, complex, and confidential issues and situations. Skill in exercising accuracy and thoroughness and monitoring one's own work to ensure quality. Skill in time management, including prioritizing, organizing, and coordinating multiple work areas and assignments under fast paced and changing conditions to meet deadlines. Ability to communicate directives clearly and effectively, verbally and in writing. Ability to serve in a “working supervisor” capacity as well as in a leadership/supervisory capacity, as well as work proactively with minimal supervision. Manage a high level of confidentiality. Ability to conduct research, analyze, draw conclusions, and make recommendations. Ability to work independently, multi-task and prioritize responsibilities, as well as within a team environment. Ability to identify and recommend staff developmental and training needs. Ability to motivate others in pursuit of Company goals. Ability to effectively supervise staff, including ability to mentor, evaluate and guide staff to increase skill level, morale, and efficiency Physical Requirements Visual acuity to read information from computer screens, forms and other printed materials and information. Able to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication, conversation, and face-to-face interactions. Manual dexterity for typing, writing, standing, and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects and equipment up to 25 lbs. Ability to sit at workstation for long periods of time. #ZRA1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************

This is your opportunity to join a fast-paced, high energy business specializing in interior finishes. ProSource Wholesale is a private wholesale flooring, plumbing, kitchen and bath showroom catering to the trade industry, and their clients. As an Customer Service Expeditor you will be supporting a high producing showroom to achieve an ever-growing customer experience. In doing so you would be working directly with our sales team, customer base as well as other departments as needed. To thrive in this role, you must be a solutionist who enjoys demonstrating passion toward our consumer base & feels compelled to never stop improving. This position also requires spelling, grammar, written, verbal, organizational, problem-solving skills and the ability to communicate professionally. What you will be doing: Receptionist for a front desk position. Greet customers entering showroom needing sales assistance. Answer incoming phone calls and direct calls as needed. Order supplies and sort and distribute mail. Answer general questions Determine nature of business and direct to appropriate destination. Maintain safe and clean reception area and in-house courtesy bar area by complying with established policies and procedures Complete special assignments from other departments as required. Maintain continuity within diverse office environment by documenting and communicating actions, irregularities, and continuing needs. Qualifications: The ideal candidate will have a High School diploma or equivalent and 2+ years of customer service-related experience. · Must have excellent verbal communication skills and front desk, multiphone experience. · Proficient in MS Outlook, Word, Excel, and Internet Communications software. · Organizes and plans well. · Good time management. · Out-going, personal, and highly professional when relating to customer base. · Must be professionally dressed. View all jobs at this company

Job Details Central Region Office - Orlando, FLDescription Maschmeyer Concrete is seeking an experienced Customer Service Manager (Ready-Mix) to join our team in Orlando, Florida. Here at Maschmeyer Concrete, the Customer Service Manager leads the organization in the effort to effectively satisfy customer needs in accordance with our Service Vision, Mission, and Core Values. The Customer Service Manager ensures the efficient utilization of delivery labor and equipment while leading their local team to construct an accurate and achievable delivery schedule each day. This is a full-time, salaried, in-office position located at our Central Region Office (2401 Dinneen Ave. Orlando, FL. 32804). Customer Service Manager Knowledge, Skills, and Abilities High School Diploma or equivalent, required. Further education in Logistics, Business Administration, or related fields is a plus. Proven experience in dispatch management, preferably in the ready-mix concrete industry. Thorough understanding of ready-mix concrete products and services, logistics, route optimization, and fleet management. Strong critical thinking and decision-making skills with the ability to thrive in a fast-paced environment with little direct supervision. Effective communication and interpersonal skills with a focus on excellent customer service. Intermediate Computer skills, including a strong proficiency in dispatch software (ex. Command Alkon, BCMI, Sysdyne). Valid Drivers License with driving record that meets company standards. Customer Service Manager Key Responsibilities: Lead by example to exceed customer expectations while maintaining a focus on the customer experience as we strive to make it easy to do business with us. Effectively utilize dispatch software to plan and monitor orders to ensure the efficient use of Delivery Professionals, Plants, materials, and equipment. Adhere to dispatch strategies and procedures to maximize productivity while minimizing costs. Resolve scheduling conflicts and logistical challenges in real-time to maintain a smooth shipping schedule that meets customer needs while remaining realistic and achievable. Proactively communicate service issues to customers with an emphasis on identifying a solution to resolve the issue while demonstrating our commitment to be their Supplier of Choice. Monitor Key Performance Indicators that are influenced by the Customer Service team and report on these metrics accurately and honestly. Coordinate closely with the sales and operations teams to prioritize orders and manage customer expectations. Lead, train, and mentor the customer service team to develop their skills and reach their full potential with a focus on creating a Superior Work Atmosphere. Visit customer offices, job sites, and pre-pour meetings as needed to develop strong business partnerships. Benefits Include: Competitive salary based on ability & experience. Eligible for use of company vehicle in accordance with company policies. Medical, Dental, & Vision Insurance; Company-Paid Basic Life Insurance & Long-Term Disability Insurance; Paid Holidays; and Paid Time Off (PTO). 401k with company match and full vestiture upon eligibility Professional Training & Certifications About Maschmeyer Concrete Company of Florida: Celebrating over 30 years in Florida, Maschmeyer Concrete has become one of the leading privately-held, family-oriented ready- mix concrete and building materials suppliers in the State of Florida. Maschmeyer takes pride in its people by building strong Customer and Team relationships through the relentless pursuit of our Mission and Core Values. If you are looking for a “Family” environment where our superior work atmosphere is a way of life, then you have found the right Team. Maschmeyer Concrete Company of Florida is a Florida Drug-Free Workplace; participates in E-Verify to verify employment authorization with the Federal Government for all new employees; and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As the Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for both electronic devices (computer and mobile phone repair) and AutoTech (car installations). You will support between one and three stores in a micro-market. In partnership with their General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences. What you'll do * Ensure employees are deployed to efficiently to deliver great customer experiences * Provide work direction, ongoing training, career development and performance management to your employees * Manage key metrics and results, including customer satisfaction, turn time, productivity and revenue metrics. Identify opportunities to improve performance * Perform in-store leadership duties as needed, including opening, closing, cash management and manager on duty tasks Basic qualifications * 1 year of leadership or supervisory experience * 1 year of experience in services, customer service or related field Preferred qualifications * 1 year of retail experience * Previous P&L ownership including expense/labor management forecasting * Experience driving key business performance indicators such as revenue and operating income) * Experience analyzing business results * Inventory control, technology repair and/or distribution experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID979328BR Location Number 000512 Melbourne Beach FL Store Address 1900 Evans Rd Melbourne Square$20.2 - $31.24 /hr Pay Range $20.2 - $31.24 /hr

The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community. JOB SPECIFIC COMPETENCIES: Provides service to residents in a prompt, courteous, and professional manner Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders Follows up on work assignments for efficiency and thorough completion Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder Makes regular inspections of the community, notifies management of problems and recommends solutions Can identify and correct hazardous property conditions that could place the property in a liable position Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager Assists Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals POSITION QUALIFICATIONS: Education: High School Graduate or General Education Degree (GED) for consideration Some colleges or trade schools preferred Certificates and Licenses: HVAC/Freon Recovery Certification CPO (Certified Pool Operator) and EPA Universal certificates preferred Valid Driver's License Experience/Specialized Knowledge: Minimum of three (3) years related experience Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work Other Requirements: Completion of in-house training within the first 90 days of employment Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others The Community Service Supervisor is required to assist in special projects or activities designated by the Company or in the absence of the Regional Service Manager. This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investment Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

Join Our Team as Fleet Services Manager! Are you a leader with a passion for vehicle and equipment maintenance? The City of St. Cloud, Florida, is seeking a skilled professional to manage the daily operations of our Fleet Services Division, reporting directly to the Fleet Services Superintendent. WORK HOURS: 6:30 a.m. to 3:30 a.m. As Fleet Services Manager, you'll: Oversee the maintenance, repair, and modification of City-owned vehicles and equipment Supervise and empower a talented team, driving operational excellence Champion innovative solutions to improve processes and enhance service delivery We value: Accountability - Taking responsibility for results and fostering a transparent culture Empowerment - Trusting and enabling team members to make meaningful contributions Innovation - Finding creative ways to improve fleet operations Ownership - Managing resources with pride and efficiency If you're ready to take charge, make an impact, and elevate fleet management in our growing city, we'd love to hear from you! Apply today and drive change with the City of St. Cloud! Duties and Responsibilities Functions listed below represent a majority of responsibilities of the position. Management may assign additional related functions as necessary. Supervises and directs the work activity of Fleet Services Technicians. Demonstrates and communicates performance and quality objectives to staff through coaching, counseling, advising, teaching and discipline. Establishes and enforces quality and safety standards for work performed in the Fleet Services shop. Monitors job progress, quality of work performed, and timeliness of job completion. Inspects completed work for adherence to established standards. Expedites workflow through the efficient deployment of labor and the timely acquisition of parts, tools, and technical information. Provides hands-on and technical assistance to Fleet Services Technicians as needed. Participates in the recruitment, selection, orientation, and training of Fleet Services Technicians. Assists the Fleet Superintendent in determining needs for shop tools, equipment, training and preparation of Division's annual operational budget. Follows, supports and enforces all City and Division policies and initiatives. Perform personnel-related administrative tasks such as preparation of annual and probationary performance evaluation reports, approval and scheduling of leave time, approval of time reports, and preparation of disciplinary reports for positions supervised. Perform maintenance and repairs of considerable difficulty on a wide variety of light and heavy duty vehicles, small engines, and specialized municipal equipment during personnel shortages or as-needed. Works with Fleet Services Administrative Assistant to schedule and coordinate work, monitor workflow and individual job progress and communicate with customers on these matters. Seeks out qualified vendors to augment Fleet Services' resources, renders decisions regarding outsourcing of work, monitors outsourced workflow and coordinates pickup and delivery to/from vendor locations. Works with the Division Safety Coordinator to develop and enforce a Divisional Safety Policy in concert with OSHA, accepted industry standards, and the City's safety guidelines and policies. Investigates and prepares reports for all accidents and incidents; takes remedial action as required. Communicates with others, by various means, in and outside the City Government, in a cordial, professional manner. Operates a variety of machinery, equipment, and tools associated with repairing, maintaining and testing equipment and vehicles. Creates and maintains a safe work environment. Responsible for scheduling and maintaining 24/7 on-call personnel availability for fleet-related emergencies Performs related work as assigned. Minimum Education and Experience Requirements Requires High School graduation or GED equivalent supplemented by specialized courses/training in automotive mechanics; supplemented by eight (8) years of responsible experience in municipal or dealership fleet and heavy equipment repair/maintenance; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Must possess and maintain a valid class B Florida state commercial driver's license (CDL), with an acceptable driving history. Must possess and maintain at least four (4) ASE certifications in the “A” or “T” series. ASE Master certification (automotive and/or truck) is desirable. Forklift operator certification desirable Knowledge/Skills/Abilities Considerable knowledge of: the technical aspects, repair methods, practices, and tools of the automotive and truck mechanic's trade. fleet management software and record keeping practices. the operating principles and practices of a wide variety of vehicles and mechanized equipment. the principles and theory of preventive maintenance. Good knowledge of: business practices applicable to equipment repair management. basic computer skills. Ability to: plan, coordinate and supervise the work of Fleet Services Technicians and other shop personnel. diagnose and locate defects in automotive, truck, and construction equipment. read and understand technical manuals, parts catalogs and other technical reference materials. establish and maintain effective working relationships with employees, divisions and vendors. produce written communication and reports. render resourceful and financially rational decisions regarding repair methods and outsourcing. conduct research, analyze data, and make appropriate decisions based on the data obtained. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain stationary and use hands to finger, handle, or feel. The employee is frequently required to move; reach with hands and arms and communicate. The employee is occasionally required to remain stationary; ascend or descend; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Mathematics: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and vibration. The noise level in the work environment is usually loud. An Equal Opportunity Employer The City of St. Cloud is an equal opportunity employer that prohibits discrimination, harassment, or retaliation in all of its employment practices based on race, color, religion, sex, age, national origin, disability, veteran or family status, genetic information, or any other status or condition protected by applicable state or federal laws. The City participates in employment eligibility verifications through E-verify. Veteran's preference is given in accordance with Florida Law.