Customer service supervisor jobs in Palm Harbor, FL - 1,933 jobs
All
Customer Service Supervisor
Customer Service Manager
Customer Service Representative
Team Leader
Customer Service Desk
Customer Support Specialist
Customer Support Manager
Customer Service Director
Service Manager
Customer Engagement Manager
Customer Service Expert
Service Supervisor
Director, Global Customer Service Enablement
AEG 4.6
Customer service supervisor job in Tampa, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At The IRONMAN Group, our purpose is clear: to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. Through our BE ICONIC vision, we are building the most loved brands, producing the world's most inspiring events, and fostering deeply engaged communities that change lives. By 2028, we aim to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide through the power of the human spirit. As part of our team, you'll join a high-performance, caring culture where innovation thrives, communities are uplifted, and every achievement, big or small, is celebrated. You'll help shape experiences that fill hearts, consume minds, and enrich souls. This is more than a job. It's a chance to be part of a global movement, to lead from the front, and to leave a legacy. Together, we create moments that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries thanks to a passionate global team. For more information, visit ************************************
For our IRONMAN Group in the United States, we are seeking a highly motivated individual for the position of Director, Global CustomerService Enablement.
The Director of Global CustomerService Enablement is a critical position that will develop and drive various strategies and execute plans to improve the customerservice experience, increase global efficiency and enable the business to achieve scalable growth. This is a new position that will require strong strategic thought leadership and hands on tactical service management of systems, tools and processes to support the service experience for all IRONMAN Group customers.
What You'll Be Doing
Step into a role where no two days are the same, and your impact is felt far beyond your desk. You will:
Develop key elements of Service enablement while partnering across Ops/Marketing/Tech/Reg/Legal. This could include process improvement, voice of the customer or internal stakeholder impact analysis, development and rollout of better tools to bring value to our customers and service teams.
Independently scope, lead & own workstreams within a larger initiative and/or support the completion of specific projects within larger more complex workstreams.
Create, compile, and analyze ideas for service improvement. Analyze and evaluate based on customer, financial, front line service team and competitive considerations - depending on the nature of the project.
Conduct pilots to ascertain best practices for future implementation of enablement activities.
Design & continuously refine processes, roles, tools & metrics.
Cultivate strong relationships across the organization and partner with business units to solve problems and identify business improvement opportunities.
Have a passion for the customer perspective and bring it to your projects as a north star. Understand the perspective of the front-line service teams, understand the world from their point of view, develop a passion for making them amazingly successful at everything they do!
Lead and execute initiatives focused on optimizing the digital customer experience, including knowledge base, chat bots, and self service capabilities.
Lead and execute initiatives that improve the case management function, including optimizing the CRM, building out SLA reporting, establishing basic WFM functionality, and routing strategies.
Build out our ability to gain VOC insights and the strategy on how to action against those observations to optimize our NPS
What You Bring to the Team
We're looking for someone who doesn't just tick boxes, but thrives in our fast-paced, global environment. Ideally, you have:
5+ years of experience leading and developing front line and service enablement teams
5+ years of experience coordinating process, performance, system and tech improvements for a global company and across owned and third party-BPO environments
Proven track record of delivering multi million dollar improvements to customer experience, efficiency or revenue optimization.
Proven expertise with customer journey mapping and solutions design/ implementation.
Proven expertise in service optimization, service KPI design and reporting, and
5+ years of successful Lead Project Management experience of cross departmental, functional and geographical project initiatives.
English Fluency-written and spoken
Bachelor's degree in business management or comparable work experience
Why You'll Love Working With Us
At The IRONMAN Group, we're not just building careers-we're building lifestyles driven by passion, performance, and purpose.
A culture you can feel - Step into an open, modern, and friendly environment where teamwork crosses borders and cultures and ANYTHING IS POSSIBLE.
Live the race - Free entries to our legendary endurance events, so you can experience the event spirit first-hand.
Grow without limits - Access to our online learning platform and other trainings to keep your skills sharp and your curiosity alive.
We've got your back - Our Employee Assistance Program (EAP) is here to support you with both personal and professional challenges.
The above declarations are not intended to be an "all inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
$87k-111k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Customer Support Specialist
Alphabe Insight Inc.
Customer service supervisor job in Tampa, FL
Beloform is a forward-thinking organization committed to delivering impactful communication solutions that elevate brands, strengthen internal alignment, and enhance client engagement. Our team is built on creativity, professionalism, and a dedication to excellence. We value strategic thinkers who bring clarity, consistency, and quality to every message. As we continue to expand, we are looking for a Communications Agent who shares our passion for innovation and high-caliber communication.
Job Description
We are seeking a dedicated Customer Support Specialist to join our team in Tampa, FL. In this role, you will serve as a key point of communication for clients, ensuring their inquiries are handled with efficiency, clarity, and genuine care. You will support customers through problem-solving, detailed follow-up, and high-quality service that represents the standards of Beloform.
Responsibilities
Provide professional and timely support to customers via phone, email, or in-platform communication.
Address inquiries, troubleshoot issues, and offer clear, accurate information.
Maintain detailed documentation of customer interactions and resolutions.
Collaborate with internal departments to escalate requests and ensure customer satisfaction.
Identify opportunities to enhance service quality and streamline processes.
Uphold company values and deliver a positive customer experience at all times.
Qualifications
Qualifications
Strong communication skills, both written and verbal.
Excellent problem-solving abilities and attention to detail.
Ability to stay organized while managing multiple tasks simultaneously.
Customer-centric mindset with a proactive and professional approach.
Comfortable working in a fast-paced, team-oriented environment.
Additional Information
Benefits
Competitive annual salary of $52,000 - $56,000.
Opportunities for professional development and long-term career growth.
Supportive and collaborative work environment.
Skill-building and training programs to enhance your career.
Stable, full-time position with consistent responsibilities.
$52k-56k yearly 1d ago
Front Desk/Customer Service
Arch Amenities Group
Customer service supervisor job in Tampa, FL
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities G CustomerService, Front Desk, Reservations, Retail, Instructor, Facility
$23k-34k yearly est. 1d ago
Customer Service Representative
Net2Source (N2S
Customer service supervisor job in Palm Harbor, FL
Job Title: CustomerService Representative
Duration: 3 Month (possible extension)
Shift: M-F 8am - 5pm
Qualifications:
This is an in-person role.
High school diploma or equivalent.
Experience:
One to two years related experience.
Intermediate knowledge of Computer experience required.
Intermediate knowledge of MS Office (Outlook & Excel) required.
Extensive data entry/10-key skills/order processing skills
Ability to handle multiple tasks.
Strong communication and customerservice skills.
Heavy phone experience is a plus.
Accounts payable knowledge is a plus
Responsibilities:
Support residential installation and service departments.
Provide superior customerservice to internal and external customers.
Coordinate, prioritize and schedule installations and service appts.
Provide reception coverage as needed.
Other duties as assigned, which may include but are not limited to:
Act as payroll liaison
Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
Handle incoming customer/associate relations calls.
Process accounts payable invoices.
$24k-32k yearly est. 1d ago
Customer Service Representative 2
Airgas, Inc. 4.1
Customer service supervisor job in Largo, FL
Airgas is hiring a CustomerService Representative in Largo, FL! You will ensure outstanding customerservice through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C 02 fills and s CustomerService, CustomerService Representative, Beverage Manager, Representative, Service Manager, Diversity, Manufacturing, Retail
$24k-31k yearly est. 1d ago
Customer Service Representative
American Health Associates 4.0
Customer service supervisor job in Bradenton, FL
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.
THE ROLE: CustomerService Representative
RESPONSIBILITIES:
Provide exceptional customerservice to nursing home staff, physician office staff, and patients always via phone;
Enter data into a specialized computer system;
Dispatch AHA's Mobile Phlebotomists and Couriers;
Track specimen collection and reporting;
Trouble shoot missing, incomplete, and incorrect orders;
Must have the ability to interact effectively and professionally with clients and coworkers always;
Exceptional CustomerService skills, a must.
Requirements
QUALIFICATIONS:
High School diploma
1-year of customerservice experience in healthcare, preferred.
Detail oriented with ability to multi-task daily.
Knowledge of lab test orders; solid understanding of the importance of critical results.
Excellent customerservice and telephone etiquette skills required.
Effective verbal and written communications, especially listening skills.
10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
Advanced computer skills.
Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
Ensure patient privacy, confidentiality, and HIPAA are upheld always.
"Team Player" mindset a must!
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
$22k-29k yearly est. 1d ago
LTSS Service Care Manager
Pyramid Consulting, Inc. 4.1
Customer service supervisor job in Holiday, FL
Immediate need for a talented LTSS Service Care Manager. This is a 12+ Months Contract to Hire opportunity with long-term potential and is located in West Pasco (Bayonet Point, Hudson, Port Richey, New Port Richey, Trinity, Holiday FL(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-00875
Pay Range: $26 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
This role involves managing a large caseload of elderly LTSS Medicaid members through field-based assessments, care planning, service coordination, and monthly in-person or telephonic visits.
Responsibilities include monitoring service delivery, resolving gaps, supporting discharge planning, documenting within 24 hours, and collaborating with providers.
Key Requirements and Technology Experience:
Key Skills; Case Management, Long Term Care, Field Visits.
Requires 2+ years of field case management, strong EMR and technical skills, and extensive long-term care experience.
Bachelor's degree and 2+ years of Care Management experience (field experience is a must).
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$26-29 hourly 3d ago
SBA Credit Risk Team Lead
Valley Bank 4.4
Customer service supervisor job in Tampa, FL
The SBA Credit Risk Team Lead is responsible for all underwriting activities related to new and existing credit transactions with moderate to higher complexity including client diligence, structuring, and the required analysis and preparation of the underwriting package. They will also manage a team, focused on SBA 7a lending.
Responsibilities include, but are not limited to:
Proactively communicates with Loan Officers and assigned Credit Portfolio Managers during the underwriting, approval and portfolio management processes.
Review and circulate credit packages and modifications for approval. Ensure packages are updated as required by approvers.
Underwrite complex new loan requests and modifications.
Coordinate with the assigned Commercial Loan Officers, Loan Officer Assistants and Direct Reports all activities required to complete a credit package.
Completes performance evaluations, reviews and approves timecards and all other manager related activities for his/her direct reports.
Prepare effective packages for credit approval circulation and to present packages to the required level of credit authority.
Obtain, and monitor various loan portfolio reports such as Maturing Loans, Past-Due Loans, Annual Reviews and proactively assist lenders with requisite action plans.
Assure that credits are accurately risk rated and credits are properly monitored and reported.
Adhere and comply with all requirements of Regulation B Adverse Action Procedures -- Florida Division.
Create and maintain current BSA Information.
Adhere and comply with all requirements of watch list and EDD procedures.
Manage and track covenants, borrowing bases, A-R Ageing, etc. for their accounts.
Assist in preparation of quarterly CLMR reports.
Advise Lenders on all matters related to the Bank's Credit Policy and related Procedures/Forms.
As time allows conduct annual site visits, attend loan closings and other tasks required to support assigned lenders.
Required Skills:
Knowledge of SBA 7a Underwriting
Knowledge of credit underwriting, accounting and loan documentation with the ability to.
Ability to effectively communicate credit concerns and formulate alternate loan structures to customers, business unit team leaders, department heads and senior management.
Proficient computer skills using Microsoft Word, Excel and Outlook.
Strong level of interpersonal and social skills needed to interact with loan officers, administrative staff and customers.
Strong personal time management skills.
Strong mathematical skills.
Strong credit skills.
Strong administrative skills.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions.
Required Experience:
High School Diploma or GED and a minimum of seven years of experience in a commercial lending environment in a credit-oriented and underwriting position.
Bachelor's degree, completion of a formal credit training program, and prior supervisory experience is preferred.
Full-time/Part-time
Full-time
FLSA
Exempt
Location(s).
405 N Westshore Blvd, Tampa, Florida 33609, United States
180 Fountain Pkwy N Suite 200, St Petersburg, Florida 33716, United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range $110,600.00 - $195,700.00 / year
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
undefined
$45k-84k yearly est. 4d ago
Team Lead ICU Cardiology Nights
Adventhealth 4.7
Customer service supervisor job in Tampa, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Night (United States of America)
**Address:**
3100 E FLETCHER AVE
**City:**
TAMPA
**State:**
Florida
**Postal Code:**
33613
**Job Description:**
$10,000 Sign-On Bonus *For Eligible Candidates
$10,000 Relocation Bonus *For Eligible Candidates
Schedule: 7:00 p.m.-7:00 a.m.
+ Prepares monthly schedules for the assigned unit, ensuring coverage for all cases scheduled and add-on cases.
+ Assists with performance appraisals, corrective actions, and counseling. Provides required documentation for personnel files in a timely manner. Utilizes time effectively and accomplish duties within the necessary timeframe with minimal supervision. Other duties as assigned.
+ Communicates courteously with internal and external customers in person or on the telephone. Demonstrates respect for co-workers and develops positive working relationships with other departments.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate's of Nursing (Required), Bachelor's of NursingAdvanced Cardiac Life Support Cert (ACLS) - RQI Resuscitation Quality Improvement, Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Neonatal Resuscitation Program (NRP) - EV Accredited Issuing Body, NIH Stroke Scale (NIHSS) - EV Accredited Issuing Body, Pediatric Advanced Life Support Cert (PALS) - RQI Resuscitation Quality Improvement, Registered Nurse (RN) - EV Accredited Issuing Body
**Pay Range:**
$32.76 - $57.47
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Registered Nurse
**Organization:** AdventHealth Tampa
**Schedule:** Full time
**Shift:** Night
**Req ID:** 150658338
$29k-60k yearly est. 1d ago
Customer Service Inbound
Partnered Staffing
Customer service supervisor job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle:
Customer Support Representative
Location: Largo
, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customerservice experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in CustomerService (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
$37k-84k yearly est. 2d ago
Customer Engagement Coordinator
Power Design 4.6
Customer service supervisor job in Saint Petersburg, FL
We're expanding our client experience team with a dedicated Customer Engagement Coordinator who will take the lead on planning and executing offsite customer events. While our existing team members focus on Behind the Bolts and onsite engagements, this role will be solely responsible for delivering memorable offsite experiences that strengthen client relationships and elevate our brand presence.
If you're organized, proactive, and passionate about building connections through events and branding, we want to hear from you!
Position Responsibilities
Take full ownership of planning, coordinating, and executing offsite client-facing events across key markets, ensuring each event reflects Power Design's brand and leaves a lasting impression.
Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience.
Build and maintain vendor relationships, secure sponsorships, negotiate favorable terms, and ensure all vendor services meet expectations and align with Power Design's standards.
Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection.
Lead the day-to-day management of Threads-including order fulfillment, inventory tracking, and vendor coordination-while ensuring all gifting aligns with Power Design branding and supports internal and external engagement goals.
Track usage and spending for swag and gifting programs, maintain accurate records, and provide regular budget and performance updates to leadership.
Assist the Business Development team with administrative support and special projects as needed.
Collaborate with internal teams to ensure seamless event execution and a cohesive, on-brand client experience.
Here's What We're Looking For
1-3 years of experience in events, marketing, business development, administrative support, or similar roles-preferably within the construction industry (internship experience welcome).
Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles.
Eagerness to learn and grow.
Comfortable networking and building relationships in professional and social settings.
Highly organized, self-motivated, and proactive.
Ability to travel for events or meetings.
Benefits and Perks
Competitive salaries offered
Exciting, award-winning workplace culture focused on employee appreciation, recognition, and fun
Comprehensive medical, dental, vision, life insurance, and Flexible Spending Accounts (FSA) options offered
Short and long-term disability plans
401k with company matching available
Paid time off and company holidays provided
Discounts to a variety of services, mental and physical wellness resources, free Care.com membership, and other perks given to all Power Design team members
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
$92k-164k yearly est. Auto-Apply 17d ago
Customer Service Manager
Acree Plumbing, Air & Electric
Customer service supervisor job in Tampa, FL
CustomerService Manager
Acree Plumbing Air & Electric - Call Center | Tampa, FL 33619
Full-Time | Exempt | On-site
Salary: $65,000 - $72,000 DOE + Annual Bonus Opportunity
Acree has been in business since 1967 (over 50 years!). We proudly service the Tampa community and the other counties: Pinellas, Pasco, some Polk, and Manatee. We offer same-day service from top-notch technicians that provide unparalleled customerservice.
At Acree, we believe that our employees will take great care of our customers because we take great care of our employees.
Everybody Wins!
Why work for Acree Plumbing Air & Electric?
Free On-site Barber
Career advancement - our install and HVAC department managers started as techs at Acree, and now they run the show!
Celebrate Wins! - Company-paid seasonal and annual events.
Lead with Purpose at One of Florida's Fastest Growing Home Service Companies
Acree Plumbing Air & Electric is expanding in Tampa, FL-and we're looking for a hands-on CustomerService Manager to lead our call center operations. This is a key leadership role responsible for coaching a team of 20+ CSRs, driving customer satisfaction, and optimizing booking and conversion rates.
If you're a natural leader with a passion for delivering top-tier customer experiences and building high-performing teams, we want to hear from you.
What You'll Do:
Lead, coach, and develop a growing team of CustomerService Representatives
Build onboarding and development plans to support CSR growth and performance
Handle escalated calls and model high-level service recovery practices
Monitor KPIs such as booking rate, conversion, and response time to drive team accountability
Collaborate with dispatch and branch managers to maximize schedule capacity and customer satisfaction
Develop and document SOPs to create consistency and operational excellence
Continuously identify process improvements to boost team efficiency
Recruit and train new team members as the department scales
Foster a team culture built on trust, ownership, and world-class service
What You Bring:
Proven experience leading a high-performance customerservice or call center team
Proficiency in Microsoft Office, especially Excel, and call center software
Strong communication skills and a customer-first mindset
Track record of process improvement and cross-functional collaboration
Comfortable in a fast-paced environment with multiple priorities
Flexible availability, including occasional weekends
Willingness to travel to other local branches as needed
Preferred Qualifications:
Bachelor's degree
5+ years of leadership experience in customerservice
Sales or negotiating experience a plus
Why You'll Love Working With Us:
Competitive salary + annual bonus opportunity
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Life and disability insurance
Employee assistance program
Generous employee discounts
Career advancement and ongoing training
Join a company that's committed to its people, its customers, and doing things the right way.
Apply today to make an impact at Acree Plumbing Air & Electric in Tampa FL.
Pre-Employment Requirements
All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report. These are conducted in compliance with applicable laws and regulations.
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
$65k-72k yearly 14d ago
Customer Support Manager
Next Coms Talk
Customer service supervisor job in Tampa, FL
Next Coms Talk is a forward-thinking communications company dedicated to delivering exceptional customer experiences and seamless support solutions. We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to elevate our service operations and lead with impact.
The Customer Support Manager will oversee daily customerservice operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customerservice strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Job Description
The Customer Support Manager will oversee daily customerservice operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader capable of driving service excellence, refining support processes, and empowering teams to deliver consistent results.
Responsibilities
Lead and manage the customer support team to ensure effective and efficient service delivery.
Implement and optimize customerservice strategies, workflows, and best practices.
Monitor KPIs and service metrics to ensure performance standards are met or exceeded.
Handle escalated customer inquiries with professionalism and sound decision-making.
Collaborate with internal departments to streamline communication and enhance the customer journey.
Train, mentor, and develop team members to strengthen skills and overall performance.
Prepare regular reports on customer feedback, service trends, and team progress.
Qualifications
Strong leadership and communication skills with the ability to guide and motivate teams.
Excellent problem-solving abilities and a customer-centric mindset.
Solid organizational skills with attention to detail and process improvement.
Ability to work effectively in a fast-paced, collaborative environment.
Proficiency in support systems, ticketing processes, and performance tracking tools.
Additional Information
Benefits
Competitive salary range of $55,000 - $61,000
Opportunities for career growth and professional development
Supportive and dynamic work environment
Job Type: Full-time
Skill-building and advancement opportunities within a growing company
$55k-61k yearly 60d+ ago
Customer Service Manager - Home Care
All Ways Caring Homecare
Customer service supervisor job in Tampa, FL
Our Company
All Ways Caring HomeCare
Who we are looking for:
The CustomerService Manager (CSM) is responsible for managing quality care, customerservice, employee performance, and overall customer satisfaction for our valued clients.
Seeking a self-motivated professional with prior scheduling and management or supervisory experience
An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
An experienced communicator and problem solver who is well-organized
What you will receive:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Flexible work schedules close to home
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
For more information on the Care Provider Background Screening Required follow this link: ********************************
External Job Description
What you will do:
CustomerService Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to:
Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks
Qualifications
What you will need:
Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgement
Valid driver's license and auto insurance
Effective verbal and written communication
Excellent customerservice skills
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn.
Additional Job Information
At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses. Work with your friends
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Salary Range USD $20.00 - $23.00 / Hour
$20-23 hourly Auto-Apply 6d ago
Customer Service Manager - Home Care
Brightspring Health Services
Customer service supervisor job in Tampa, FL
Our Company
All Ways Caring HomeCare
Who we are looking for:
The CustomerService Manager (CSM) is responsible for managing quality care, customerservice, employee performance, and overall customer satisfaction for our valued clients.
Seeking a self-motivated professional with prior scheduling and management or supervisory experience
An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
An experienced communicator and problem solver who is well-organized
What you will receive:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Flexible work schedules close to home
Retention and referral bonuses
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
For more information on the Care Provider Background Screening Required follow this link: ********************************
External Job Description
What you will do:
CustomerService Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.
Responsibilities include, but not limited to:
Oversee quality care and overall client satisfaction
Supervise and provide guidance to the Caregivers who provide direct care to the clients served
Manage employee scheduling, identify problem situations, and implement proactive solutions
Maintain strong and positive relationships with referral partners, payor sources, and clients
Ensure proper documentation and record-keeping
Conduct periodic home visits and safety checks
Qualifications
What you will need:
Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
Accountable, reliable, and ability to work independently with good judgement
Valid driver's license and auto insurance
Effective verbal and written communication
Excellent customerservice skills
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn.
Additional Job Information
At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:
Great company culture
Competitive pay with daily pay options available
Tuition reimbursement and campus partnerships
Retention and referral bonuses. Work with your friends
Benefits, Supplemental Plans, EAP, and 401K participation
Career growth and development opportunities
Salary Range USD $20.00 - $23.00 / Hour
$20-23 hourly Auto-Apply 29d ago
Customer Service Assistant Manager
Healthcare Support Staffing
Customer service supervisor job in Brandon, FL
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
CustomerService Assistant Manager
Are you an experienced CustomerService Assistant Manager looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
CustomerService Assistant Manager Daily Responsibilities:
Assistant CustomerService Managers usually play the role of a front man
Assistant customerservice managers communicate with customers personally or through various mediums such as phone, fax, emails, chat or other types of communication gateways
In addition, they are assistants to the CustomerService Manager
Assist in completing the duties of the customerservice manager
They serve as the customerservice manager when their superior is not around
Supervise their workers while ensuring that every task is done correctly and effectively and make sure that all aspects of customerservice are established well
Responsible for helping in the development and execution of training programs for customerservice representatives
Elevating all personnel performance related issues to the Manager of customerservice immediately
Provide excellent customerservice to internal and external customers
Overseeing a team of 30 employees
Hours for this Position:
TBD
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Qualifications
CustomerService Assistant Manager Requirements:
General degree or associate's degree from an accredited institution.
Must have 1+ years of customerservice experience
Must have 1+ years of healthcare experience
Additional Information
Interested in being considered?
If you are interested in being considered for the CustomerService Assistant Manager position, please contact Tyler at 407.478.0332 Ext 171
$32k-59k yearly est. 2d ago
Utilities Water Services Supervisor - Water Quality
Pasco County, Fl 4.3
Customer service supervisor job in Land O Lakes, FL
General Description JOIN OUR TEAM AS A WATER SERVICESSUPERVISOR! Pasco County Utilities Operations and Maintenance Department is seeking an engaged, customerservice-oriented leader to be our next Water Services Division, Water Quality Supervisor. This position supervises and performs highly responsible and independent technical and administrative duties associated with water compliance and quality programs, water distribution, and the safe an d efficient operations of Pasco county's water utility systems.
Essential Job Functions
The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
* Responsible for the management and optimization of water services programs including unidirectional flushing, maintaining water quality and conservation programs.
* Leads water Protection Team in implementing solutions to protect our water supply by reducing non-revenue water and improving conservation.
* Responsible for water supply system improvements and operational changes to maintain and enhance compliance, health and safety.
* Supervises field teams to perform inspections and evaluations and recommends action plans on corrective measures related to water sustainability.
* Prepares section budgets, and strategic, business and long-term utility plans for Pasco County's water systems.
* Conducts research and various field studies related to water quality improvements and water conservation.
* Records, tracks and responds to customer issues related to water quality.
* Maintains a calendar outlining all planning maintenance and activities for the current and upcoming month.
* Assists with our lead detection program including scheduling, actively participating in leak detection surveys, implementing new technology and coordinating repairs.
* Coordinates, plans and implements preventative infrastructure maintenance scheduling and works closely with other departments to evaluate commitments and needed resources.
* Prepares research and trend analyses relating to such items as utility system expansion, population growth and water supply demands.
* Prepares and presents data in graphic or written form that will be presented to senior leadership and the Board of County Commissioners.
* Develops metrics, reports to statewide consortium, prepares reports and presentation, and develops content for web and utility dashboard.
* Reviews laboratory test results and data, water-quality monitoring programs, and facility assessment reports as required.
* Interprets rules, regulations, topographical and aerial maps, blueprints, diagrams and sketches to enhance our GIS and other programs.
* Participates in the Emergency Operations center during emergency events.
Knowledge, Skills and Abilities
* Knowledge of the operation of water systems including treatment plants and wells, pumping and distribution networks and storage facilities.
* Knowledge of water supply sources, planning and conservation best practices.
* Knowledge in the practical aspects of ordinance enforcement, rules and regulations relating to water quality, environmental management and regulatory compliance.
* Ability to read and interpret rules, regulations, topographical and aerial maps, blueprints, diagrams, and sketches.
* Ability to independently present ideas, concepts and facts in a clear, concise manner in written, oral or graphic form.
* Ability to develop and evaluate reports and presentation reflecting the work activities performance and environment compliance of Pasco County Utilities.
* Ability to participate in complex studies, analyze information and formulate substantive recommendations based upon such studies.
* Ability to establish and maintain effective working relationships with coworkers, outside agencies, regulatory authorities and the general public.
* Ability to collaborate with internal departments such as Engineering, Operations & Maintenance and Customer Information & Service to achieve water quality objectives.
* Proficient in Microsoft Office and familiar with GIS.
* Good leadership skills, self-motivation, ability to work on teams and willingness to learn.
Minimum Requirements
PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication. Ability to conduct field work in a variety of weather conditions.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from high school or possession of an acceptable equivalency diploma. Four (4) years' of experience in the operations and maintenance of water treatment plants, water distribution systems, water quality or management of water infrastructure projects including two (2) years' in a supervisory capacity is required. Associate degree highly preferred.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license. A valid license in water treatment or distribution is required.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Benefits include:
* Florida Retirement System (FRS) retirement plan
* PTO (Paid Time Off)
* Paid holidays
* Group insurance
* Tuition reimbursement
* Deferred compensation
* Medical leave pool
* Annual medical leave buy-back
* Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.
$42k-50k yearly est. 4d ago
Front Desk/Customer Service
Arch Amenities Group
Customer service supervisor job in Tampa, FL
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. This position will be located at The Epicurean Hotel at the prestigious Spa Evangeline. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
Adheres to policies of the facility and Arch Amenities Group.
Reports any incident or accident to the Facility Manager.
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
Maintains a monthly inventory of supplies and or products, when applicable.
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
Greets each and every guest with a smile and direct eye contact.
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
Keeps area clear of clutter and personal effects.
Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
Informs facility manager of any member, guest, or facility issues.
Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
Additional duties as assigned.
Qualifications:
High School diploma but college degree preferred.
Customerservice experience
Previous experience handling money
Excellent communication, customerservice skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs.
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
$23k-34k yearly est. 1d ago
Customer Service Representative
Alphabe Insight Inc.
Customer service supervisor job in Tampa, FL
About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Description
Introduction:
Be the friendly face that creates positive experiences. As a CustomerService Representative, you'll help ensure customers feel welcomed, supported, and valued.
Responsibilities:
Interact with customers in a professional and friendly manner.
Provide clear information and assistance during interactions.
Maintain high standards of customer experience.
Support team objectives through collaboration.
Help resolve general inquiries with patience and care.
What We Offer:
Full training and ongoing coaching.
Advancement opportunities.
Performance incentives and recognition.
A supportive and energetic team culture.
Apply today and build valuable customer experience skills!
Qualifications
Service-oriented and approachable.
Strong communication skills.
Reliable and motivated.
Comfortable in people-facing environments.
Additional Information
Competitive salary
Growth opportunities within the company
Skill development and hands-on training
Supportive and professional work environment
Consistent schedule and stable full-time position
$24k-32k yearly est. 1d ago
Customer Service Representative
Airgas 4.1
Customer service supervisor job in Largo, FL
Ensure outstanding customerservice through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C02 fills and service calls with customers providing estimated time of arrivals to customers. Coordinating with Service Managers and Area Beverage Managers. Following the escalation process to ensure customer satisfaction. Handle general inquiries and some basic troubleshooting. We are responsible for building and maintaining the business relationship with our customers, Service Managers and Area Beverage Managers by providing world class customerservice to our internal and external customers. This position will also be responsible for responding to customer calls and working with Area Beverage Managers and Service Managers to provide products and services to ANC (Airgas National Carbonation) customers.
Responsibilities
Determine course of action according to customers' needs
Work with Service Managers and Area Beverage Managers to provide estimated time of arrival for service and C02 fills.
Follow up with customer and advise on response method and time frame
Coordinate with A/R on delivery issues due to non-payment
Liaison between customers and drivers to help business run efficiently
Non-technical customer support
Handles next level CustomerService issues.
Troubleshooting calls.
Excellent follow up skills
Work with different departments on training and projects
Answer phones and respond to customer request
Provide customers with product and service information
Transfer calls to appropriate departments
Assist with special projects given by supervisors
Assist with voicemail requests
Provide customers with product and service information
Assist with rush deliveries
Update and create processes as needed
Assist with Portal/ Email Orders
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Google Suites and/or Microsoft Suite
How much does a customer service supervisor earn in Palm Harbor, FL?
The average customer service supervisor in Palm Harbor, FL earns between $27,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Palm Harbor, FL
$39,000
What are the biggest employers of Customer Service Supervisors in Palm Harbor, FL?
The biggest employers of Customer Service Supervisors in Palm Harbor, FL are: